# Vetport Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Vetport the right Veterinary solution for you? Explore 40 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/92897/Vetport/reviews --- Vetport 4.5 (40) [View alternatives](https://www.capterra.com/p/92897/Vetport/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Vetport Ease of use 4.4 Customer Service 4.6 ## Pros and Cons in Reviews SK Shoaib K AccountantVeterinary, 11 - 50 employeesUsed the software for: 6-12 months. “Its user-friendly interface, cloud-based accessibility, and advanced features like integrated diagnostics and communication tools make it a strong choice for clinics of all sizes.“ April 15, 2025 CN Clarice N ReceptionistVeterinary, 11 - 50 employeesUsed the software for: Less than 6 months. “We can easily document medical histories, treatment plans, and vaccination records, all in one secure place.“ April 10, 2025 LS Lynn S DVM/OwnerVeterinary, 2 - 10 employeesUsed the software for: More than 2 years. “The software is totally portable, secure, and once it is set up and customized very easy to use.“ November 4, 2022 DS Denise S Practice ManagerVeterinary, 11 - 50 employeesUsed the software for: More than 2 years. “Customer Service - \[SENSITIVE CONTENT\] and easy access to other staff members“ August 24, 2021 ## Showing most helpful reviews Showing 1-25 of 40 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Practice Manager Veterinary Used the software for: I used a free trial ### "Easy to use!" May 31, 2019 4.0 Pros Lots of features and capability and all of it is easy to use! Customer service also very good! Cons Nothing bad to say about it. We are pretty happy with it. Review Source Response from Vetport June 4, 2019 Thank you for your feedback. We are glad that you liked our product. More exciting features are coming very soon. We hope you like it even more in future. Cheers! Team VETport SK Shoaib K. Accountant Veterinary Used the software for: 6-12 months ### "Vetport: A Reliable veterinary Management solution " April 15, 2025 5.0 Vetport provides a reliable and comprehensive solution for managing veterinary practices. Its user-friendly interface, cloud-based accessibility, and advanced features like integrated diagnostics and communication tools make it a strong choice for clinics of all sizes. Pros i like that Vetport help us sending reminders, updates, or educational materials to pet owners to maintain smooth client relationships Urdu translate Cons Some times integration issue and Initial setup and customization might feel overwhelming, especially for smaller clinics with limited technical expertise Switched from [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) for smooth and effective management of clinical operation Review Source SD Shaival D. Managing Trustee Veterinary Used the software for: 1-2 years ### "Overpriced Product with Shitty Support" January 5, 2024 1.0 Definitely won't recommend Vetport. An overpriced product that does not have any support. And one stupid thing they make you do, most of their employees are Indian and they try really hard to hide the fact. Now don't get me wrong, I'm Indian and proud of the fact. However this entire company tries their best to hide the fact. Their account manager whose name is \[sensitive content hidden\](goes by the name \[sensitive content hidden\]) and has a thick Indian accent insists he is sitting out of the US although I get a call from an India number. Just never understood the deal with that. No biggie but just something that ticked me off! Pros Absolutely nothing - I'm switching to a better product. Cons First off, the software is really complex to use. Things that should be easy and get done in a few clicks require you to navigate a complex maze. There are a tonne of features, alas most of them aren't usable. And their support is by far the worst thing about them. Good customer support can save a bad product but this is an okay product with really bad support. Review Source ST Steven T. owner Veterinary Used the software for: 2+ years ### "Original cloud based PMS stands above the rest" December 18, 2021 5.0 Vetport was really created with the veterinarian in mind. The work flow is simple, easy to follow and creates a medical record that is easy to read. Following the routine flow of an office visit creates a quick and simple EMR and invoice as you go as well as a report card that you can print or email to your client. I have been a VetPort user for 13 years and have truly been a paperless practice the entire time. Only VetPort could have allowed that to happen. There are a lot of "me too" software programs out there and they all do they basic stuff. Invoicing, billing, scheduling. But when it comes to medical record creation VetPort stands head and shoulders above the rest. Pros Easy to use and create examination forms, anesthetic protocols, prescription drug processing. The creation of client report cards on the fly. The built in patient portal allow clients access to their medical records online. Cons Improvements can be made with integration with third parties such as Covetrus, Idexx VetLab Station Alternatives considered [Intralinks VDRPro](https://www.capterra.com/p/131416/Intralinks-Virtual-Data-Room/)[ClienTrax](https://www.capterra.com/p/96549/ClienTrax/)[Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) Reason for choosing Vetport I am a mobile practice and the ability to access my PMS anywhere at anytime had tremendous appeal. Using paper records while on the go was not a thought that I had even wanted to entertain. VetPort had a tremendous amount of great features and was also significantly more affordable. The idea of a subscription based product vs having to spends thousands on a stand a lone software product works exceptionally well for me. Review Source Response from Vetport January 13, 2022 Hi Steven, Thank you very much for your kind words. The affection we receive from customers like you made the brand VETport today. To clarify many third party integrations have been completed. During the ones you have mentioned. Kindly explore VETport Pronghorn version for more. With Love Team VETport CN Clarice N. Receptionist Veterinary Used the software for: Less than 6 months ### "The long wait is over." April 10, 2025 5.0 \[sensitive content hidden\], who is the customer support from Vetport is outstanding. Anytime we’ve encountered a question or needed assistance, his support has been prompt and helpful, guiding us through any issues with professionalism and is very patience. Pros Since i worked in a vet clinic, i have been questioning myself why we never had a very good system. After 5 years of doing everything manually i can say that finally Vetport has transformed the way our clinic operates. We can easily document medical histories, treatment plans, and vaccination records, all in one secure place. This has not only improved our workflow but has also enhanced our ability to provide personalized care for our patients. Cons I just like the least of the thought that everyone in the clinic depends on me about this new system. It's a bit much, but will slowly get into it. Review Source MA Mohammed A. Financial Manager Veterinary Used the software for: Less than 6 months ### "First experience with VETPORT" February 24, 2025 5.0 Pros The customization and versatility in the services that are provided on the website. Cons It can be a little tricky to use at first because of the many services available on the website. Review Source BR Brian R. Director or Human Resources and Technology Veterinary Used the software for: 2+ years ### "Pet Dental USA recommends Vetport" August 20, 2021 5.0 We love Vetport because they have been able to make Vetport what Pet Dental USA needs. We are not a standard Veterinary clinic and Vetport from day one worked with us to tailor the software to our needs. \[SENSITIVE CONTENT\] and the entire Vetport team have been great to work with and are always working to improve their product. We highly recommend Vetport and have been happy customers for over seven years now. Pros We have been using Vetport since we opened Pet Dental USA in 2014 and have been a happy client ever since. Vetport has been a perfect fit for us and the Vetport team has been able to tailor Vetport to really suit our business. We are not your standard general practice veterinary clinic. With our focus on Dentistry and wellness we didn't have the same needs as a standard practice and Vetport has been the perfect partner to give us what we need and is always responsive to our requests. Cons We have been very happy with Vetport and never had any major issues or concerns. Reason for choosing Vetport Vetport was the most versatile for our practice needs. Review Source Response from Vetport August 24, 2021 Hi Brian, Thank you very much for your review. Your kind words inspires us to work even harder to make VETport a better solution provider for the entire veterinary fraternity. With Love. Team VETport DH Diane H. Practice Manager Veterinary Used the software for: 2+ years ### "Vetport for the Long Haul" February 19, 2021 5.0 Our patient care has improved due to real time record keeping with Vetport's EMR software. We have consolidated all aspects of our practice management to one place, saving time and space. Vetport has increased communication among our staff and with our clients . Vetport Technical service has been exceptional. When we have a problem, they are more than willing to work out solutions with us. We recommend Vetport with confidence and proven reliability. Pros We have been Vetport clients since 2011. The best part of bringing Vetport's Cloud based software into our veterinary practice, was the ability to leave the paper behind. We began our journey into the Cloud with their initial Legacy program and are currently updating to the Next Gen version. This version offers all of the features of the original program plus many new, intuitive improvements. Additionally, we are able to add SMS communications with our clients and increased access to the digital diagnostic functions we have added to our medical practice. Cons Its a large, broad based program covering all aspects of practice management. In the beginning it seemed too big, however, we were able to adapt quickly and choose the options we needed for our practice size. Reason for choosing Vetport Our first experience was so positive, we decided to listen to their ideas about their product and give it a go. Review Source Response from Vetport February 25, 2021 Hi Diane, Thank you very much for your review. Being the first cloud based veterinary practice management software in the world has helped us build beautiful memories for many great loyal customers like Great Brook Animal Care. We are more excited than ever to serve you ahead. Team VETport LG Linda G. Office Manager Medical Practice Used the software for: 2+ years ### "Vetport review" November 18, 2021 4.0 It's been good. Support is great - timely response and can usually address the issue quickly. Pros Cloud based and client focused. Intuitive and relatively easy to use. Cons Inventory module has issues - doesn't 'speak' to all modules involving inventory. Have to manually adjust. Review Source Response from Vetport November 26, 2021 Hi Linda, Thank you very much for your review. We understand your observation as you are using version 1.0 of VETport. We would be glad to welcome you to VETport Pronghorn version and experience it's depth and beautiful user experience. Team VETport BV Brenda V. Practise Manager Veterinary Used the software for: 2+ years ### "Vetport is our right hand" December 15, 2021 4.0 As a cloud based program Vetport is very easy to use and learn.I love the tech support, the ease of reaching help and they always make us feel comfortable for reaching out, never like we are an irritation to them, even if there is no problem, just learning something new! Pros Vetport is easy to learn, has several ways to get where you need to be within the program. Is cloud based so you can work from home. Offers so many additional services and oppurtunities. Cons The Inventory inconsistency can be troublesome and time consuming Review Source Response from Vetport December 17, 2021 Hi Brenda, Thank you very much for the review. The inventory module is a very detailed module designed to serve even a large group of practices. We would be happy to walk you through once again. Thanks for the love! Team VETport CN Chris N. DVM/Owner Used the software for: ### "Every Vet Hospital should consider this software!" December 10, 2014 5.0 I switched to Vetport almost 2 years ago and I highly recommend it to any progressive practice. I love having access to my records from any internet device anywhere and I have confidence in the security of the records. Most practice software is tied to a server and thus a particular operating system. Vetport gives me much more freedom. The biggest challenge I have had with it was getting started. Despite the best efforts of the tech support it is still really challenging to switch software. Part of that may be because I was switching from a really outdated system and having to re design most of my fee schedule. I suspect it would be easier to switch from a more main stream system like Avimark or Cornerstone. I'm a poodle mechanic not a computer geek. I use to pay a third party to send reminders. I no longer have to do that. I can send email reminders without any additional cost as well as print list for direct mailing. Text is also available. That saving alone almost pays the subscription fees. I pay for Vetport annually but you can pay monthly for the subscription. Unlike software programs there are no additional licensing fees etc... Getting started is much less expensive than other programs and all you need is internet access. Support has been excellent. Review Source DJL Dr. Jack L. DVM Used the software for: ### "Best web-based Veterinary Practice management software TILL DATE." June 13, 2014 4.0 VETport is a web-based practice management software product for veterinary offices. It has a full suite of reporting and accounting features to compliment your patient management needs. In addition to offering quality features this software ranks best among a survey of veterinarians in both customer support and providing desired features. Web Based or Locally Hosted Web Based Billing Services Yes Integration with QuickBooks Yes Credit Card Processing Integration Yes Keeps Medical Records Yes Schedules Reminders Yes Offers Mobile Application Yes Offline Sync No Reporting Yes Supports Referring Vets Yes Pricing Dependent on features Trial version Free demo upon request Conversion Support from other Software Yes Review Source Response from Vetport December 24, 2018 Dear Dr. Laryy, Thank you for the positive response. We are glad that you liked our software. CE Carmine E. CEO and Owner Used the software for: ### "Issue with my clients log on......" October 10, 2015 5.0 Contacted the support desk via the chat function under "Help". Couldn't ask for a faster response. The help was immediate and to the point. They were friendly, knew what they were doing, and addressed the issue. The issue was resolved and my Clients are back to their EMRs. Great service! Review Source DG Dr.Vindu G. Technician Used the software for: ### "Awesome product & Excellent support...." September 8, 2015 5.0 Dedicated Team with Excellent product. Review Source CR Christine R. Practice Manager Veterinary Used the software for: 2+ years ### "The easiest, most intuitive software on the market!" June 10, 2022 5.0 Really happy with it! Pros Remote access, intuitive to use, literally takes five minutes to train employees on the basics. Tech services/support team is awesome, and they take suggestions to improve the product. Cons Sometimes some of the accounting features can be hard for employees to grasp, but I think that would apply to any software program out there. Reason for choosing Vetport Ease of use, functionality, and tech support. Review Source MG Mitchell G. Hospital Amdinistrator Veterinary Used the software for: 6-12 months ### "Integrative Vet MED CENTER" July 11, 2023 4.0 Overall pretty poor but the support staff are great. I would have liked more ability to choose what I want. Ex. I cannot put in an expiration date for an Rx without putting a manufacturer on a drug label. Pros Support staff are great and try hard. Take on extra tasks to help me get by the limitations that VetPORT has. Cons Scheduling, payment processing, inventory mgmt, limited integration with other services. Rx Label trouble, can't put exp date with out lot number etc. Reason for choosing Vetport I didn't. I came into this position. Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) moved to a new clinic. Review Source DS Denise S. Practice Manager Veterinary Used the software for: 2+ years ### "Exceptional Customer Service" August 24, 2021 5.0 Very outstanding response and customer service over the years Pros Customer Service - \[SENSITIVE CONTENT\] and easy access to other staff members Cons Portal access for clients on old Legacy version Reason for choosing Vetport Versatility for use while out of the country and cloud based/web based Review Source Response from Vetport September 7, 2021 Hi Denise, Thank you very much for your kind words. We always keep the "customer first" in our every step forward. With all the humility and continuous innovation we have gained many beautiful customers like you. Team VETport. LS Lynn S. DVM/Owner Veterinary Used the software for: 2+ years ### "Vetport Legacy" November 4, 2022 5.0 The VetPort support team is helpful and friendly. The response time is quick, and I have used the call in, and chat features, and submitting a help ticket for less critical issues. Pros The software is totally portable, secure, and once it is set up and customized very easy to use. I can use it from my computer, laptop, or iPhone. It syncs effortlessly. Cons I dont feel like the inventory feature is as accurate as it could be, but I dont have a high need for this feature since I am solo and have a very small practice Review Source MT Michael T. Veterinarian / Owner Used the software for: ### "Vetport deliver great functionality at a great price" December 16, 2014 5.0 Our new veterinary hospital has been open just over three years. Having owned my previous hospital for over 20 years, I was all too familiar with the constant costs of software maintenance, periodic upgrades, and hardware replacement. The new facility was only 1,100 square feet, and had severe limits on both the space and expense that could be dedicated to a computer system. I had worked with several other practice management systems over the years. Our new facility did not have room for paper files, so the new system had to be completely paperless. I needed to access my system using a laptop or tablet because I had no room for fixed workstations. I needed to work from home, and I needed my new system to be completely customizable because I have my own way of doing things. I needed all lab work and x-rays to be stored inside the system, and I needed it to run on a Mac. Vetport met all my needs! The system runs entirely in the cloud and can be accessed at any time from any browser on any platform. I can log in on any number of workstations, so I can download a lab report from one workstation and make comments in the patient record on another. My technicians can start a patient's exam on an iPad, then hand the file off to me for further additions from my laptop. I print prescription labels from the exam room. I can pull up x-ray images and review them with clients from any location. I replace hardware whenever I wish with no software to load or update. I maintain my own network with no IT "experts." I modify my examination and other forms at will and can create an unlimited number of data entry forms for anything from a physical exam to a complex lab panel. Vetport uses HTML for everything and that takes some getting used to when sending out marketing emails, but it's not onerous and anyone can learn to compose an HTLM document. The Vetport screen is covered with buttons and pull-down menus, and it takes time to learn where everything is. Younger staff members seem faster at learning this than we old folks, but the upside is that nearly everything is available on one screen. Vetport is an extremely valuable tool in my practice, and has saved me a bundle in software upgrades as well as countless hours installing those updates on individual workstations. In a pinch, I can access Vetport and work on my iPhone from just about any location. In my book, Vetport is the only choice for veterinary practice management software. Review Source MA Mike A. Practice owner Veterinary Used the software for: 2+ years ### "Vetport" August 5, 2022 5.0 Very good only few problem problems fixed when we Lear how to use system Pros Easy to train staff how to use software Cons The inventory is somewhat difficult mostly on our side get data entered correctly Reason for choosing Vetport Because at the time 8 years ago there were few option that were internet based Makeing distance use possible and back up data much easier Review Source MS Melissa S. LVT, Practice Manager Veterinary Used the software for: 2+ years ### "Vetport" April 18, 2022 5.0 Pros Vetport is very easy to use, highly recommend for mobile practices Cons You have to be very precise with the spelling of client/pet names to find the record Review Source Response from Vetport April 22, 2022 Hi Melissa, Thank you very much for your review. We at VETport vow to continue providing the world class veterinary solution for years to come. Team VETport RW Romanie W. DVM Veterinary Used the software for: 2+ years ### "Great cloud-based product" February 24, 2021 5.0 We are very happy with VetPort. Pros We've used VetPort for many years. We offer mobile services and cloud based software is must-have so we can take tablets to patient appointments. VetPort provides paperless medical records, scheduling, inventory managent, and invoicing in one integrated system. Customer support is very fast and very helpful. Cons The initial new-hire training takes longer than for some other programs. Reason for choosing Vetport Price and expandability. Review Source Response from Vetport March 2, 2021 Hi Dr. Walter, Thank you very much for the review. We are extremely glad that being the first cloud based veterinary practice management software have produced us many loyal customers like SmartVet. Happy to serve you forward. Team VETport RA Rodney A. President Veterinary Used the software for: 2+ years ### "Shocking Support" June 29, 2020 4.0 During the long period that I use this product and it was supported by its originators it was a wonderful product. Now it seems to be taken over by some corporation, the service and support is shocking. I have been trying to get a backup of my records for over a month now, I have paid for that copy and have had no response from the company either with the backup or response to my inquiries. Pros Easily adaptable for my purpose at the time that I bought it way back in the beginning of the product availability. There were no other options at the time Cons When I first started with this product when it very first came out it was excellent support and service. Now the service and support is absolutely shocking Review Source BN Barbara N. Office manager Veterinary Used the software for: 2+ years ### "Review for \[SENSITIVE CONTENT\]" July 6, 2022 5.0 I’ve always spoke to \[SENSITIVE CONTENT\] the past few years. He’s always been very helpful and knowledgeable with the software from Vet Ford. He’s very kind and personable and is always there to help you solve the problem Pros Working from home or on cell phone .\[SENSITIVE CONTENT\] liked that option Cons Nothing . Everything seemed to work well at the office Reason for choosing Vetport My \[SENSITIVE CONTENT\] passed away 3 yrs ago Review Source MA Muhammed A. Head - Operation Information Technology and Services Used the software for: 2+ years ### "In love with the customer support and EMR" February 4, 2019 5.0 Pros I have been associated with VETport for more than 8 years and moved to their NextGen application recently. I haven't seen any veterinary PMS that has so much of customisation provided at the end of a doctor. Matching customer support as well Cons This is a very vast application, it takes a lot of time to make use of VETport in complete. Review Source Response from Vetport June 4, 2019 Thank you, Muhammed. You are one of the most valuable clients we have today. We believe that every veterinary clinic is unique in its own way and they have unique requirements. Which is why customization has been our biggest priority to meet the unique needs of each clinic. Cheers! Team VETport Similar Products Featured