Average Ratings

16 Reviews
  • 4.5 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

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About Tave Studio Manager

Manages photography businesses with client information, bookings, lead tracking, work and task management.


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Tave Studio Manager Features


Tave Studio Manager Reviews Recently Reviewed!


Very flexible and in constant developing - but not so easy to use

Jan 06, 2017
4/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The fact that I can customize it almost 100%. The dashboard, how I can see everything at a glance. Payment options and proposals that clients can book without me doing almost anything other than setting them up and sending and, the e-mails that can be scheduled and automated. Questionnaires! Having everything in one spot, that's what I like the most.

Cons: Can be difficult to use at first, needs many hours of figuring out things.. In other words, it could be easier.

Overall: Tave studio manager is full of functionalities that are very useful for photography companies to have in one place. It is in constant development, and their customer support is GREAT, they are almost always available to chat with you and help you along the way. The only problem is, you most likely will be talking to them a lot, since the learning curve for using this software can be steep, and it can seem overwhelming at the beginning. Overall, I would recommend, since once you get a hang of it, you can do everything in one place and have control over your studio in a very real way.

Recommendations to other buyers: I guess you can't have both: ease of use and strong features and functionalities that can be customized by the user. Overall, I rather invest my time learning how to use a software like tave, than doing it with a more limited or less updated one. Great customer service team, too.

All our photography studio in one place

Jan 10, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: What I like the most about this software? The fact that it helps me take care of practically every process in my photography business, and it just keeps evolving.

I use this every day for lead tracking, contracts, payments, client questionnaires, e-mail automations and general book keeping.

Since I started using Tavé, it has:

- Added e-mail tracking and the ability to import my gmail e-mail threads into the corresponding jobs...

- Given me the option to process payments with square at the cheapest rates in the market...

- Changed the way it handles refunds making them easier to record.

This keeps being build upon, so who knows what they'll add next.

I love the fact that the support team ALWAYS answers and they are readily available from the chat windows, too.

Cons: It can be hard to master at first. Though the help tutorials and resources are quite easy to follow, Tavé can be intimidating to the new user.

It does take a while to configure to your particular business needs, but in my opinion, this was all time that I got back in my everyday thanks to Tavé.

Overall: Overall optimisation of the company's processes. Time-saving, enhanced organisation.

*Almost* everything I need to manage my freelance editing business

Oct 11, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I've been on the hunt for programs that can help me run my freelance editing business more efficiently. I've tried programs like 17 Hats and some other popular names, but they all lacked the level of customization I was looking for. This is where Tave shines. The ability to create custom tokens that can be used in contact forms, questionnaires, contracts, and email templates results in immense time-saving for routine tasks and enables me to keep all customer and project data in one very organised place. It's fantastic!

The biggest drawback is that Tave does not allow you to use the quote feature without also using its invoicing feature. I'm a huge fan of Freshbooks, which is far superior in its features for invoicing and financial management, so I have no intention of switching that aspect of my business over to Tave. I'd really like to use Tave to send a quote and then send a Freshbooks invoice separately once the client accepts the quote. Not possible. Furthering the frustration is that not using Tave's quote feature disrupts some of the workflow automations and other Tave features, so its a real shame. So many other programs integrate with Freshbooks, even when they have some overlap in features, but Tave is unwilling to partner with Freshbooks and unwilling to alter the forced pairing of the quote and invoicing feature (I asked on both counts).

Another small frustration is that the program is very targeted at photography businesses. Tave is a great help to many types of service-based businesses, so I wish they would make some aspects a little more generic and customizable for situations that do not pertain to photography businesses.

I have found some bugs and had some confusion trying to work some things out, but when I sent a *long* list of questions to their customer support team, I received a mostly helpful reply, though not entirely.

Even with the drawbacks, I'm still finding this system to be a huge help to my business. My hope is that it will improve over time.

A poor app is just.... a poor app.

Dec 11, 2017
3/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Pros: Sample setup to get you started is provided... but ... the software never gets beyond the point of being basic.

Cons: Company attitude towards customers. Half-witted implementation of features.

Abuse of community to provide support because the company refuses to properly organize that themselves in accordance with their alleged user base.

Not-working APIs, unusable contact forms, Stripe payment gateway half implemented,

client portal lacks too many features, complete absence of transparency.

There is gmail integration, but contacts aren't synchronized.

Calendar synchronisation to Google is unreliable, to outlook.com it isn't even working at all.

On top of that support is given through a chat box from which you can not find statuses or results.

As soon as season was over I quickly moved away and I do not regret the decision one single second..

Overall: I got to find out what I really need when selecting appropriate business software and what requirements to have towards a vendor.

Lots of set-up, but LOTS of possibility

Aug 06, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We have all of our customer information in one place, and that makes our lives SO MUCH EASIER. I love that I can use Tave to email, store documents, send proposals, execute contracts, schedule shoots... and the list goes on. It's the ultimate hub for photographers. ALSO the customer service is top-notch.

Cons: Setting up your Tave is not for the faint of heart. It takes a lot of customization, but it has a big payoff. There are still a few glitches that come with a newer software, but we'll take them for the possibilities that come with Tave.

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Best solution I have found, still a few shortcomings

Jun 19, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The reliability and stability of the platform. The support is top notch and the user community is very engaged with the developers.

Cons: Lack of a true expense module where you can track line item expenses. Lack of an inventory tracking and assignment feature where you can assign gear to an event. No way to create custom reports.

Overall: Automation of my day to day tasks and a centralized system to manage my business more efficiently.

Tave has made it easy to keep all of our business needs in one place.

Jun 22, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Tave makes it easy to send contracts, questionnaires, and invoices to clients without the hassle of using multiple sources. Tave is great for tracking communication with clients, scheduling appointments, and sending me reminds when I need to complete different tasks. I am thankful for the ability to customize tave to my company's needs.

Cons: The setup process for tave takes quite a bit of time - from templates, to task scheduling, contracts and so on; but, this is to be expected with any CRM software. Tave could be better if there was a space to set tasks and to-dos that are not specific to a client or job. Because of tave lacking in this, we have to use another software for broad task management.

The swiss army knife of studio management and CRM software

Apr 11, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Incredibly customisable - far more than one might realise at first.

Excellent support service, as well as a brilliant community which acts like an emergency support service when you need to know how to do something ASAP.

Multiple brands supported elegantly.

Questionnaire support, as well as built in contract abilities that have made life so much simpler.

Cons: Can be overwhelming at times.

Invoicing can be a bit complicated at first.

Both the above drop away after some time using the product.

Overall: Streamlined workflow.

Perfected my client's contract experience.

Simplified quoting and payment system.

Honestly, it's helped me refine so many parts of my business.

Capterra-loader

Photographers and Videographers are Drawn to this Software, but are Left Disappointed

Jul 27, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: My favorite things about this software are the questionnaire, invoicing, and contract features. If you're looking to use Tave as your CRM this is not the best choice.

Cons: My business partner and I have been using this software for over a year and use it almost every day. If you're using a software every day it better be flawless. Tave has a lot of issues. Like their classification for a person - they could be a lead, a contact, or something else completely. There categories are unhelpful and unorganized. Their task completion system also needs some help. You have to go through a minimum of 4 clicks to get anywhere on this platform and finally when you do you realize you have to do the same amount of actions for each individual client. It's tiring and needs some serious reevaluations.

Good tool for managing our studio

Jul 11, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Overall, the UI is clean and it's easy to figure out/use. It does what it needs to do and does it well.

Cons: The reporting is really weak. If the software would allow the user to slice and dice the data, it would unlock so much more potential!

Tavé - Great for contracts and invoicing - Skip it for your CRM

Jul 18, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Tavé is a life saver when it comes to sending clients contracts, invoicing, and keeping up to date with when certain communications need to happen. The to-do's are set up easily for you, and editing contacts are extremely user-friendly. The section where you complete to-do's is not the more extravagant platform, but it gets the job done for small tasks or client projects.

Cons: I would never recommend Tavé to someone who needs a full-blown CRM platform. Inputting and managing contacts is done easily on this platform, but not if you want to schedule follow ups, keep track of client notes, or rate your progress with a potential lead. I've found that I've enjoyed using Agile CRM or Infusionsoft for more complex CRM needs.

Overall: Managing our wedding videography clients is so much easier now. We can easily send contracts, invoices, and even questionnaires to clients to be able to run our business smoothly as well as to receive feedback.

Capterra-loader

Great Studio Software for Creatives

Aug 28, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The many features and value that this software provides is great! It has helped my business run better and I find myself more productive.

Cons: Can be confusing and time consuming to set up.

Overall: Tave has helped me be more creative and work smarter by spending less time managing my clients and business. Can be confusing to setup if you are not dedicated to learning the software.

Good Software

Jun 12, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money

Pros: Have has many great feature such as automated emails and keeping all client information centralized, electronic signatures, and reporting.

Cons: Have has a steep learning curve but the how-to videos are very helpful. The software allows a client to sign contracts, questionnaires, and pay in one link but it lacks the ability a booking calendar. Tave also keeps emails sent in one place but incoming emails to do not tie back into Tave which can be very frustrating.

Capterra-loader

Overall a good software.

Jul 10, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It was very easy to get set up, it is a no frills studio/small business management software. You are able to setup contracts, invoices and sync with credit card processing software.

Cons: Getting the full functionality out of it is a lot of setup/work. I do not know if they offer assistance with that or not.

I used Tave for a few months while trying to find a program to use for our leads

Jun 11, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: I love the layout and how nice the client portals can be made. I felt it was a nice program for phootgraphers

Cons: I felt the setup was just TOO daunting. Unfortunately, we ended up going with another company because it didn't offer things such as email & calendar integration or appointments.

Capterra-loader

one stop shop to manage client information

Sep 06, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the automation of emails, contracts, and invoices. I love that I can update on the go with the app. No more digging through email to find client responses.

Cons: This software is not as intuitive as I would have liked. To really understand and get the best tips or how-to's, you must attend a little costly workshop.

Overall: I am building a photography business