Average Ratings

9 Reviews
  • 4.5 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

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About Tave Studio Manager

Manages photography businesses with client information, bookings, lead tracking, work and task management.


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Tave Studio Manager Features


Tave Studio Manager Reviews Recently Reviewed!


The swiss army knife of studio management and CRM software

Apr 11, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Incredibly customisable - far more than one might realise at first.
Excellent support service, as well as a brilliant community which acts like an emergency support service when you need to know how to do something ASAP.
Multiple brands supported elegantly.
Questionnaire support, as well as built in contract abilities that have made life so much simpler.

Cons: Can be overwhelming at times.
Invoicing can be a bit complicated at first.
Both the above drop away after some time using the product.

Overall: Streamlined workflow.
Perfected my client's contract experience.
Simplified quoting and payment system.
Honestly, it's helped me refine so many parts of my business.

Does exactly what it says for a great price

Feb 07, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Tave can cater to a wide range of users - much more than just photographers. The system is extremely affordable as well.

Cons: You do get what you pay for. The reporting is sub-par, but a lot of the data can be exported, which is helpful to manipulate in Excel.

All our photography studio in one place

Jan 10, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: What I like the most about this software? The fact that it helps me take care of practically every process in my photography business, and it just keeps evolving.

I use this every day for lead tracking, contracts, payments, client questionnaires, e-mail automations and general book keeping.

Since I started using Tavé, it has:
- Added e-mail tracking and the ability to import my gmail e-mail threads into the corresponding jobs...
- Given me the option to process payments with square at the cheapest rates in the market...
- Changed the way it handles refunds making them easier to record.

This keeps being build upon, so who knows what they'll add next.

I love the fact that the support team ALWAYS answers and they are readily available from the chat windows, too.

Cons: It can be hard to master at first. Though the help tutorials and resources are quite easy to follow, Tavé can be intimidating to the new user.

It does take a while to configure to your particular business needs, but in my opinion, this was all time that I got back in my everyday thanks to Tavé.

Overall: Overall optimisation of the company's processes. Time-saving, enhanced organisation.

A poor app is just.... a poor app.

Dec 11, 2017
3/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Pros: Sample setup to get you started is provided... but ... the software never gets beyond the point of being basic.

Cons: Company attitude towards customers. Half-witted implementation of features.
Abuse of community to provide support because the company refuses to properly organize that themselves in accordance with their alleged user base.
Not-working APIs, unusable contact forms, Stripe payment gateway half implemented,
client portal lacks too many features, complete absence of transparency.
There is gmail integration, but contacts aren't synchronized.
Calendar synchronisation to Google is unreliable, to outlook.com it isn't even working at all.
On top of that support is given through a chat box from which you can not find statuses or results.
As soon as season was over I quickly moved away and I do not regret the decision one single second..

Overall: I got to find out what I really need when selecting appropriate business software and what requirements to have towards a vendor.

Tavé - Great for contracts and invoicing - Skip it for your CRM

Jul 18, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Tavé is a life saver when it comes to sending clients contracts, invoicing, and keeping up to date with when certain communications need to happen. The to-do's are set up easily for you, and editing contacts are extremely user-friendly. The section where you complete to-do's is not the more extravagant platform, but it gets the job done for small tasks or client projects.

Cons: I would never recommend Tavé to someone who needs a full-blown CRM platform. Inputting and managing contacts is done easily on this platform, but not if you want to schedule follow ups, keep track of client notes, or rate your progress with a potential lead. I've found that I've enjoyed using Agile CRM or Infusionsoft for more complex CRM needs.

Overall: Managing our wedding videography clients is so much easier now. We can easily send contracts, invoices, and even questionnaires to clients to be able to run our business smoothly as well as to receive feedback.

Good Software

Jun 12, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money

Pros: Have has many great feature such as automated emails and keeping all client information centralized, electronic signatures, and reporting.

Cons: Have has a steep learning curve but the how-to videos are very helpful. The software allows a client to sign contracts, questionnaires, and pay in one link but it lacks the ability a booking calendar. Tave also keeps emails sent in one place but incoming emails to do not tie back into Tave which can be very frustrating.

I used Tave for a few months while trying to find a program to use for our leads

Jun 11, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: I love the layout and how nice the client portals can be made. I felt it was a nice program for phootgraphers

Cons: I felt the setup was just TOO daunting. Unfortunately, we ended up going with another company because it didn't offer things such as email & calendar integration or appointments.

Very flexible and in constant developing - but not so easy to use

Jan 06, 2017
4/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The fact that I can customize it almost 100%. The dashboard, how I can see everything at a glance. Payment options and proposals that clients can book without me doing almost anything other than setting them up and sending and, the e-mails that can be scheduled and automated. Questionnaires! Having everything in one spot, that's what I like the most.

Cons: Can be difficult to use at first, needs many hours of figuring out things.. In other words, it could be easier.

Overall: Tave studio manager is full of functionalities that are very useful for photography companies to have in one place. It is in constant development, and their customer support is GREAT, they are almost always available to chat with you and help you along the way. The only problem is, you most likely will be talking to them a lot, since the learning curve for using this software can be steep, and it can seem overwhelming at the beginning. Overall, I would recommend, since once you get a hang of it, you can do everything in one place and have control over your studio in a very real way.

Recommendations to other buyers: I guess you can't have both: ease of use and strong features and functionalities that can be customized by the user. Overall, I rather invest my time learning how to use a software like tave, than doing it with a more limited or less updated one. Great customer service team, too.

*Almost* everything I need to manage my freelance editing business

Oct 11, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I've been on the hunt for programs that can help me run my freelance editing business more efficiently. I've tried programs like 17 Hats and some other popular names, but they all lacked the level of customization I was looking for. This is where Tave shines. The ability to create custom tokens that can be used in contact forms, questionnaires, contracts, and email templates results in immense time-saving for routine tasks and enables me to keep all customer and project data in one very organised place. It's fantastic!

The biggest drawback is that Tave does not allow you to use the quote feature without also using its invoicing feature. I'm a huge fan of Freshbooks, which is far superior in its features for invoicing and financial management, so I have no intention of switching that aspect of my business over to Tave. I'd really like to use Tave to send a quote and then send a Freshbooks invoice separately once the client accepts the quote. Not possible. Furthering the frustration is that not using Tave's quote feature disrupts some of the workflow automations and other Tave features, so its a real shame. So many other programs integrate with Freshbooks, even when they have some overlap in features, but Tave is unwilling to partner with Freshbooks and unwilling to alter the forced pairing of the quote and invoicing feature (I asked on both counts).

Another small frustration is that the program is very targeted at photography businesses. Tave is a great help to many types of service-based businesses, so I wish they would make some aspects a little more generic and customizable for situations that do not pertain to photography businesses.

I have found some bugs and had some confusion trying to work some things out, but when I sent a *long* list of questions to their customer support team, I received a mostly helpful reply, though not entirely.

Even with the drawbacks, I'm still finding this system to be a huge help to my business. My hope is that it will improve over time.