--- title: "TheraOffice Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TheraOffice Software - reviews, pricing plans, popular comparisons to other Physical Therapy products and more." source_url: "https://www.capterra.com/p/92918/TheraOffice/" page_type: "product" language: "en" --- # TheraOffice Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TheraOffice ## What is TheraOffice? TheraOffice is an integrated physical therapy EMR software that seamlessly manages patient intake, scheduling, documentation, billing, accounting, and reporting to help you manage your business and drive physical therapy practice productivity. With scalability at the forefront, TheraOffice is a physical therapy EMR software designed to help clinics of all specialties and sizes, from practices that are just starting out to larger organizations looking for a custom physical therapy EMR solution. Reduce your documentation time by up to 80% with our fully-customizable system allowing users to complete Daily Notes in 1-2 minutes and Evaluations in just 5-7 minutes. Find out how TheraOffice can improve your practice today! ## What is TheraOffice used for? [Physical Therapy](https://www.capterra.com/physical-therapy-software/)[Occupational Therapy](https://www.capterra.com/occupational-therapy-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/) Overall rating Based on 27 user reviews Reviews sentiment Positive 93% Neutral 0% Negative 7% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## TheraOffice Overview Updated August 2026 AI summary TheraOffice provides cloud-based and on-premise solutions for organizations of all sizes seeking to manage physical therapy, rehabilitation, and related clinical operations. Covering certified EHR, billing, scheduling, and customizable documentation, it offers HIPAA compliance, SOAP notes, appointment management, and an exercise library, along with features for insurance, reporting, telemedicine, and integration via API. ## TheraOffice alternatives Highest Rated [4.8 (534)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.6 (89)](https://www.capterra.com/p/190479/Nookal/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (58)](https://www.capterra.com/p/187418/Juvonno/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/92918/TheraOffice/alternatives/) ## FAQs about TheraOffice Overview ### Which roles and teams benefit most from TheraOffice? TheraOffice is most used by practice owners, executives, office managers, and front-desk or billing teams in therapy clinics. Leadership relies on it for operational visibility and business oversight, while administrative staff manage scheduling, patient intake, documentation, billing, and insurance workflows. Clinicians also benefit from streamlined charting and coordinated practice operations. Answer based on 26 reviews Overview ### What company size and specific industries is TheraOffice built for? TheraOffice is designed for physical therapy and rehab providers of any company size that need better business efficiency. It fits practices in the physical therapy and rehabilitation sector, including clinics and providers focused on managing operations, billing, and administrative tasks. Features and Usability ### What are the key features of TheraOffice? TheraOffice offers appointment management, scheduling, billing and invoicing, and calendar sync for clinic operations. It also includes EMR/EHR, clinical notes, SOAP notes, charting, patient records management, and treatment planning, plus claims management, insurance eligibility verification, telemedicine, and customizable reports. Getting Started and Support ### What training and onboarding options does TheraOffice offer? TheraOffice provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide recorded walkthroughs for self-paced review. Answer based on 1 reviews Getting Started and Support ### What customer support options does TheraOffice offer? TheraOffice provides email/help desk, FAQ/forum, knowledge base, and phone support. Users often describe the support team as responsive and helpful during setup or issue fixes, though a few report frustration when help is not available quickly enough or when problems require extra back-and-forth. Answer based on 8 reviews ## Features AI summary Based on 764 Physical Therapy reviews Capterra reviewers point to these as the top priorities when choosing physical therapy software: - **HIPAA Compliant** (**72%** of reviewers rated this feature as critical) - **Appointment Management** (**61%**) - **SOAP notes** (**64%**) TheraOffice supports all three features reviewers rank as most important: **HIPAA Compliant**, **Appointment Management**, and **SOAP notes**. Together, these capabilities help physical therapy practices protect patient data, keep scheduling organized, and document care accurately, allowing teams to manage daily operations more efficiently and support consistent patient treatment records. Appointment Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling EMR/EHR 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create and securely store digital patient records Charting 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Billing & Invoicing 2.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Confirmations/Reminders 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Insurance Management 2.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage TheraOffice 93 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Assessment Management: Creation, administration, and evaluation of assessments or tests - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Documentation Management: Manage product specific documents in a categorized order - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Payments: Electronically collect payments for goods or services - Employee Management: Track employee schedules, availability, and performance across projects and tasks - EMR/EHR: Create and securely store digital patient records - Exercise Library: Database of frequently used, popular workout routines - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Occupational Therapists: Designed for the use of occupational therapists - For Physical Therapy: Designed specifically for physical therapy practices - For Speech Therapists: Designed for the use of speech therapists - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Immunization & Allergy Tracking: Manage updates to member's immunization records and track individual allergies - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Meaningful Use Certified: Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged - Medical Billing: Manage billing and payments for a healthcare provider - Medication Database: Find and verify prescription medications by color, shape or imprint - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - ONC-ATCB Certified: Certified for healthcare IT products based on the results from ONC-ATL - Onsite Registration: In-person, onsite registration - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Out-Patient Management: Care of patients who do not stay overnight - Outcome Assessment Tools: Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Physician Management: Track and organize physician schedules and pertinent information - Policy Management: Create, manage, and track policies and procedures within an organization - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Referral Tracking: Log and store the source of contacts/leads - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Telemedicine: Meet with patients remotely - Telemedicine Integration: Provide integration with third-party telehealth applications - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (21) 4.2 Based on 21 reviews ## Pricing Value for money 4.1 (19) [View pricing plan details](https://www.capterra.com/p/92918/TheraOffice/pricing/) TheraOffice Contact Vendor for Pricing It includes: - 175+ Reports - API Integrations - Compliant and Customizable Documentation - Dedicated Account Management Team - Fast - Hl7 - Integrated Billing and Accounting - Integrated Scheduling - Integrated Telehealth - Live Support - NPS Scores - Ongoing Interface Support - Patient Portal - Patient Surveys - Scalable Solutions - Seamless System Transition - Unlimited Providers and Locations Value for money 4.1 (19) 4.1 Based on 19 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (25) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (25) 4.5 Based on 25 reviews ## User reviews Overall rating 4.4 Based on 27 reviews Filter by rating 5(18) 4(7) 3(0) 2(0) 1(2) Mentioned topic Sorted by most recent AH Anne H. Partner Mental Health Care ### "TheraOffice: Overpromising. Underdelivering." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 17, 2025 Pros We learned what to avoid when choosing a patient management system, including platforms that don't offer free trials; platforms that lock you into long contracts, and platforms that refuse to offer refunds when their product fails to perform. Cons Our experience with TheraOffice is that it has been a complete waste of our time. It was sold to us as a flexible, easy patient management system. It turned out to be clunky, rigid, and years behind the times. Adding a single charge, for example, takes a maze of clicks buried under endless tabs. The “quick guide” for basic tasks runs pages long—more like a manual for programming a VCR than for software in 2025. Customization? Barely exists. We would have to change how we work just to fit this outdated design. The promised Mac compatibility? Nowhere in sight. The “workarounds”? Useless. We’ve wasted countless hours trying to make this system function at even the most basic level. It’s ridiculously slow, confusing, and frustrating every step of the way. TheraOffice doesn't make our practice run better in any way whatsoever — it's a classic example of "overpromising and underdelivering." Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Brian B. Front Desk Medical Practice ### "Theraoffice review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 13, 2025 It is an easy to use program once you learn the program. Pros This program is similar to a CRM related to health care industry. It is easy and forward. Cons This program can run slow when it is not updated. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS andrea S. PT Health, Wellness and Fitness ### "Terrible product, terrible customer support" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 8, 2022 I hate it, every week is a new problem Pros nothing, i hate every aspect of this product Cons Every update causes more problems. Customer service is never available. Product modifications are costly. ability to adapt windows is nonexistent. Getting application downloaded is impossible without administrative access, so if the therapists link stops working, that therapist is screwed until administration can be physically be at that computer. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Jessika H. Front Desk Specialist Medical Practice ### "TheraOffice for Physical & Occupational Therapy Clinic" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 10, 2022 Pros I mainly used TheraOffice for patient scheduling, patient intake, and reporting. Searching patients in the database is easy, and there are many different categories that can be used to search in order to optimize results. Scheduling patients is quick and easy, and most of the most-used functions (for me) could be easily accessed just by right-clicking on a patient's name on the schedule. TheraOffice also has many helpful reports. I most often used the Patients not Seen in 2-4 Weeks report, which we used to track patients that were in need of follow-ups; and a report that would show patients who were low on authorized visits or patients who had an approaching authorization expiration date. Cons Sometimes, TheraOffice would freeze up and then crash. I would be left with a white screen with a red X through it, and often I would have to exit out of the schedule for my clinic and reopen it. Overall, this wasn't a huge problem, just a minor inconvenience when I was trying to do something quickly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RR Renee R. Office Manager Medical Practice ### "Miss you like an old sweater." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2021 We used this company for 8 years. It was good on the billing side but, per my therapists, lacked on the documentation side. I think any company will have good and bad points. This company is definitely on the Good side of that equation! Pros It was easy to navigate and find things. Good customer service and things, like reports, could be customized to company requests. Cons Did not have a multiple window option so if you were working on something and needed to schedule a patient, you had to stop what you were doing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Quality Manager Hospital & Health Care ### "The best industry-specific EMR software all of your practice's needs." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 26, 2021 Pros I feel like all I ever used to do when we didn't have TheraOffice was dealing with stacks of paper and transferring them from one room of the office to the next. Now with TheraOffice, all I have to do is walk to the printer if I need a piece of paper (which is rare). The TheraOffice team did an excellent job of helping us implement this product and they have been great customer support as we have adjusted to the huge change in our office. Cons So far we have had a lot of issues with the software freezing on occasion, however, that just gives me a moment to get up and grab a cup of coffee! Switched from [AgileEMR](https://www.capterra.com/p/219702/Agile-EMR/) Alternatives considered [bestPT](https://www.capterra.com/p/139292/bestPT/) [Zanda](https://www.capterra.com/p/180530/Power-Diary/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AL Alicia L. Director of Operations and Human Resources Health, Wellness and Fitness ### "TheraOffice Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 12, 2020 Because this software was created by a physical therapist, it is very intuitive. The software has amazing fail safes when it comes to MIPS documentation. The TheraOffice Support Team is the absolute best! Pros 1\. It has its own billing component 2. Great A/R reports 3. Easy to use and intuitive interface 4. TheraOffice Support Team has the BEST customer service I have seen within any company in quite a long time! Cons 1\. FunctionVibe does not include all functionals that we like to use 2. Dollar amounts do not include commas 3. Inability to have a patient be on the waitlist in more than one location 4. When adding a new appointment into the schedule, inability to start typing patient name and having the system auto-populate Reasons for choosing TheraOffice Ease of use and TheraOffice had its own billing component Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. DO Derek O. CEO Medical Practice ### "Therapy West" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 3, 2020 Excellent. I have felt that Theraoffice has been very helpful with all inquiries. Also, we practice in rural Utah have therapist that often work in multiple settings. I feel Theraoffice has been very fair when it comes to pricing. Lastly, all staff at Theraoffice have been professional and follow-up has been excellent. Pros Theraoffice makes an effort to stay current with the software as it relates to changes in the industry. The product looks very clean and professional and those in reception, clinical care, and billing report good integration of all modules. Cons I feel Theraoffice could do better job with resources that help market the practice. Most therapy clinics do not have a marketing department and therefore cannot benefit from the benefits of good marketing. I think Theraoffice could help a lot of clinics with a drip marketing system that would integrate with each clients website. Also, a professional, easy to use, robust HEP program that is branded would be great. This would eliminate the need for paper as patients can have their HEP right on their phone. Switched from [APTA Connect](https://www.capterra.com/p/131696/APTA-Connect/) APTA Connect was a dog with fleas. Reasons for choosing TheraOffice Seemed like the best product at the time. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. DY Darrin Y. CEO Health, Wellness and Fitness ### "Old User" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 October 15, 2019 I liked TheraOffice, but I needed a software to take over my billing. At the time, TheraOffice didn't offer. Pros The software was extremely user friendly. It was easy to learn and implement. Cons When I was a sure, the only downside was all the specific features, scheduling, accounting, documentation, etc. were separate software. It has now changed and it is all integrated into one. Alternatives considered [WebPT](https://www.capterra.com/p/92920/WebPT/) [InsightEMR](https://www.capterra.com/p/109728/InsightEMR/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB jill B. medical receptionist Hospital & Health Care ### "pretty and thorough " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 4, 2019 allows for quick access to relevant parts of a patients case. Pros the different colors used to quickly identify a patients status. how the program shows you what's relevant and what's needed. Cons freezing when scanning something and you click out of the scan pop up screen. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/92918/TheraOffice/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Fusion vs TheraOffice](https://www.capterra.com/compare/92918-136876/TheraOffice-vs-Pediatric-Therapy-EMR)