# TheraOffice Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TheraOffice Software - reviews, pricing plans, popular comparisons to other Physical Therapy products and more.

Source: https://www.capterra.com/p/92918/TheraOffice

---

# 

 TheraOffice Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 18, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra verifies reviews

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How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

TheraOffice

## What is TheraOffice?

TheraOffice is an integrated physical therapy EMR software that seamlessly manages patient intake, scheduling, documentation, billing, accounting, and reporting to help you manage your business and drive physical therapy practice productivity. With scalability at the forefront, TheraOffice is a physical therapy EMR software designed to help clinics of all specialties and sizes, from practices that are just starting out to larger organizations looking for a custom physical therapy EMR solution. Reduce your documentation time by up to 80% with our fully-customizable system allowing users to complete Daily Notes in 1-2 minutes and Evaluations in just 5-7 minutes. Find out how TheraOffice can improve your practice today!

## What is TheraOffice used for?

[Physical Therapy](https://www.capterra.com/physical-therapy-software/)[Occupational Therapy](https://www.capterra.com/occupational-therapy-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)

Overall rating

Based on 27 user reviews

Reviews sentiment

Positive

93%

Neutral

0%

Negative

7%

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## TheraOffice alternatives

Highest Rated

[4.8 (505)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.6 (128)](https://www.capterra.com/p/162807/zHealthEHR/reviews/)

Starting price

$119.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.2 (337)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/92918/TheraOffice/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

2.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Charting

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Confirmations/Reminders

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Insurance Management

2.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Patient Scheduling

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Book and manage patient appointments and follow-ups

Practice Management

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

TheraOffice 93 features

Define levels of authorization for access to specific files or systems

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Creation, administration, and evaluation of assessments or tests

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Manage the treatment plan and coordination between care providers and patients with special health care needs

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Process of submitting and following up on claims with insurance companies

Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate

Private online space that lets businesses securely share documents and provide information access to clients

Securely transfer, access, exchange, integrate or use data with different providers or systems

Record and organize clinical notes and progress notes for each patient after interaction with a physician

Automatically generates E/M codes based on information collected during patient charting

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Automated reminders and confirmations for booked appointments and events via text or email

A collection of customer information such as contact details, demographics, previous interactions, etc.

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Tools that provide relevant information at specific times to support judgments and courses of action

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Manage product specific documents in a categorized order

Transmit prescriptions to pharmacies electronically

Electronically collect payments for goods or services

Track employee schedules, availability, and performance across projects and tasks

Create and securely store digital patient records

Database of frequently used, popular workout routines

Public or private sharing of digital files such as documents, audio/video, images, and more

Designed for the use of occupational therapists

Designed specifically for physical therapy practices

Designed for the use of speech therapists

Establish measurable goals and objectives and track their progress over a specific period of time

Compliant with HIPAA, which sets standards for sensitive patient data protection

Information, data and reports that are being tracked over time

Manage updates to member's immunization records and track individual allergies

Checking eligibility of patients for different insurance claims

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged

Manage billing and payments for a healthcare provider

Find and verify prescription medications by color, shape or imprint

Administer and track medication inventory, schedules, dosage, and side-effects

Access software remotely via mobile devices

Manage and support multiple locations

Certified for healthcare IT products based on the results from ONC-ATL

In-person, onsite registration

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Care of patients who do not stay overnight

Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients

Patients can register for appointments in advance online

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Track and organize physician schedules and pertinent information

Create, manage, and track policies and procedures within an organization

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Customizable notes that help healthcare professionals document and track patient progress

Document and report the progress of ongoing projects

Reporting on how each user, task or process has advanced since its initiation

Receive data and information in real time

Active reporting of data and metrics

Ability to record, store, update, and retrieve information

Log and store the source of contacts/leads

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor sales and make necessary adjustment in order to increase demand and revenue

Plan availability and assign specific time slots for tasks and resources

Check-in and out via a mobile device or kiosk

Online portal through which end users can access the system, manage tasks, or obtain information

Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Meet with patients remotely

Provide integration with third-party telehealth applications

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Create treatment plans that document interventions and outcomes to track patient progress

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.2 (21)

4.2

Based on 21 reviews

## Pricing

Value for money

4.1 (19)

### Starting price

Free trial  
not available

[View all Pricing Plans](https://www.capterra.com/p/92918/TheraOffice/pricing/)

Value for money

4.1 (19)

4.1

Based on 19 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.5 (25)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (25)

4.5

Based on 25 reviews

## User reviews

Overall rating

4.4

Based on 27 reviews

Filter by rating

5(18)

4(7)

3(0)

2(0)

1(2)

Mentioned topic

Sorted by most recent

AH

Anne H.

Partner

Mental Health Care

### "TheraOffice: Overpromising. Underdelivering."

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 17, 2025

Pros

We learned what to avoid when choosing a patient management system, including platforms that don't offer free trials; platforms that lock you into long contracts, and platforms that refuse to offer refunds when their product fails to perform.

Cons

Our experience with TheraOffice is that it has been a complete waste of our time. It was sold to us as a flexible, easy patient management system. It turned out to be clunky, rigid, and years behind the times. Adding a single charge, for example, takes a maze of clicks buried under endless tabs. The “quick guide” for basic tasks runs pages long—more like a manual for programming a VCR than for software in 2025. Customization? Barely exists. We would have to change how we work just to fit this outdated design. The promised Mac compatibility? Nowhere in sight. The “workarounds”? Useless. We’ve wasted countless hours trying to make this system function at even the most basic level. It’s ridiculously slow, confusing, and frustrating every step of the way. TheraOffice doesn't make our practice run better in any way whatsoever — it's a classic example of "overpromising and underdelivering."

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BB

Brian B.

Front Desk

Medical Practice

### "Theraoffice review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

January 13, 2025

It is an easy to use program once you learn the program.

Pros

This program is similar to a CRM related to health care industry. It is easy and forward.

Cons

This program can run slow when it is not updated.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

andrea s.

PT

Health, Wellness and Fitness

### "Terrible product, terrible customer support"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 8, 2022

I hate it, every week is a new problem

Pros

nothing, i hate every aspect of this product

Cons

Every update causes more problems. Customer service is never available. Product modifications are costly. ability to adapt windows is nonexistent. Getting application downloaded is impossible without administrative access, so if the therapists link stops working, that therapist is screwed until administration can be physically be at that computer.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JH

Jessika H.

Front Desk Specialist

Medical Practice

### "TheraOffice for Physical & Occupational Therapy Clinic"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

March 10, 2022

Pros

I mainly used TheraOffice for patient scheduling, patient intake, and reporting. Searching patients in the database is easy, and there are many different categories that can be used to search in order to optimize results. Scheduling patients is quick and easy, and most of the most-used functions (for me) could be easily accessed just by right-clicking on a patient's name on the schedule. TheraOffice also has many helpful reports. I most often used the Patients not Seen in 2-4 Weeks report, which we used to track patients that were in need of follow-ups; and a report that would show patients who were low on authorized visits or patients who had an approaching authorization expiration date.

Cons

Sometimes, TheraOffice would freeze up and then crash. I would be left with a white screen with a red X through it, and often I would have to exit out of the schedule for my clinic and reopen it. Overall, this wasn't a huge problem, just a minor inconvenience when I was trying to do something quickly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RR

Renee R.

Office Manager

Medical Practice

### "Miss you like an old sweater."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 22, 2021

We used this company for 8 years. It was good on the billing side but, per my therapists, lacked on the documentation side. I think any company will have good and bad points. This company is definitely on the Good side of that equation!

Pros

It was easy to navigate and find things. Good customer service and things, like reports, could be customized to company requests.

Cons

Did not have a multiple window option so if you were working on something and needed to schedule a patient, you had to stop what you were doing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Quality Manager

Hospital & Health Care

### "The best industry-specific EMR software all of your practice's needs."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 26, 2021

Pros

I feel like all I ever used to do when we didn't have TheraOffice was dealing with stacks of paper and transferring them from one room of the office to the next. Now with TheraOffice, all I have to do is walk to the printer if I need a piece of paper (which is rare). The TheraOffice team did an excellent job of helping us implement this product and they have been great customer support as we have adjusted to the huge change in our office.

Cons

So far we have had a lot of issues with the software freezing on occasion, however, that just gives me a moment to get up and grab a cup of coffee!

Switched from

[AgileEMR](https://www.capterra.com/p/219702/Agile-EMR/)

Alternatives considered

[bestPT](https://www.capterra.com/p/139292/bestPT/)

[Zanda](https://www.capterra.com/p/180530/Power-Diary/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AL

Alicia L.

Director of Operations and Human Resources

Health, Wellness and Fitness

### "TheraOffice Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 12, 2020

Because this software was created by a physical therapist, it is very intuitive. The software has amazing fail safes when it comes to MIPS documentation. The TheraOffice Support Team is the absolute best!

Pros

1\. It has its own billing component 2. Great A/R reports 3. Easy to use and intuitive interface 4. TheraOffice Support Team has the BEST customer service I have seen within any company in quite a long time!

Cons

1\. FunctionVibe does not include all functionals that we like to use 2. Dollar amounts do not include commas 3. Inability to have a patient be on the waitlist in more than one location 4. When adding a new appointment into the schedule, inability to start typing patient name and having the system auto-populate

Reasons for choosing TheraOffice

Ease of use and TheraOffice had its own billing component

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DO

Derek O.

CEO

Medical Practice

### "Therapy West"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 3, 2020

Excellent. I have felt that Theraoffice has been very helpful with all inquiries. Also, we practice in rural Utah have therapist that often work in multiple settings. I feel Theraoffice has been very fair when it comes to pricing. Lastly, all staff at Theraoffice have been professional and follow-up has been excellent.

Pros

Theraoffice makes an effort to stay current with the software as it relates to changes in the industry. The product looks very clean and professional and those in reception, clinical care, and billing report good integration of all modules.

Cons

I feel Theraoffice could do better job with resources that help market the practice. Most therapy clinics do not have a marketing department and therefore cannot benefit from the benefits of good marketing. I think Theraoffice could help a lot of clinics with a drip marketing system that would integrate with each clients website. Also, a professional, easy to use, robust HEP program that is branded would be great. This would eliminate the need for paper as patients can have their HEP right on their phone.

Switched from

[APTA Connect](https://www.capterra.com/p/131696/APTA-Connect/)

APTA Connect was a dog with fleas.

Reasons for choosing TheraOffice

Seemed like the best product at the time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DY

Darrin Y.

CEO

Health, Wellness and Fitness

### "Old User"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

October 15, 2019

I liked TheraOffice, but I needed a software to take over my billing. At the time, TheraOffice didn't offer.

Pros

The software was extremely user friendly. It was easy to learn and implement.

Cons

When I was a sure, the only downside was all the specific features, scheduling, accounting, documentation, etc. were separate software. It has now changed and it is all integrated into one.

Alternatives considered

[WebPT](https://www.capterra.com/p/92920/WebPT/)

[InsightEMR](https://www.capterra.com/p/109728/InsightEMR/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

jill b.

medical receptionist

Hospital & Health Care

### "pretty and thorough "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 4, 2019

allows for quick access to relevant parts of a patients case.

Pros

the different colors used to quickly identify a patients status. how the program shows you what's relevant and what's needed.

Cons

freezing when scanning something and you click out of the scan pop up screen.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/92918/TheraOffice/reviews/)

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Popular comparisons

[Fusion vs TheraOffice](https://www.capterra.com/compare/92918-136876/TheraOffice-vs-Pediatric-Therapy-EMR) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)