--- title: "WebPT Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is WebPT the right Physical Therapy solution for you? Explore 484 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/92920/WebPT/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-28" --- WebPT 4.2 (484) [View alternatives](https://www.capterra.com/p/92920/WebPT/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 28th, 2026 # Reviews of WebPT Ease of use 4.3 Customer Service 4.1 ## Pros and Cons in Reviews BV Brandon V PhysiotherapistHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 1-2 years. “Often times, WebPT did not have much in the way of technical issues at all, and it did a good job carrying over information from previous note, so there was not much that needed to be added outside of what the day held.“ October 24, 2025 AR Andres R DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “Pricing structure, could find hidden adds and fees, also you could have some delayes from customer service, not really tackling some issues“ July 21, 2026 ZS Zachary S Physical TherapistHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: More than 2 years. “You can take old case info if they are here for a new case which is great“ May 1, 2026 ZS Zachary S Physical TherapistHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: More than 2 years. “The customer service is sometimes tricky to get a hold of and not always helpful when there are errors or glitches.“ May 1, 2026 Cameron F Director of OperationsHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: 1-2 years. “I enjoyed some of the free educational classes they offered but their software was hard to get used to and operate with on a daily basis“ April 22, 2026 GT Gopinath T Physical therapistHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: More than 2 years. “More importantly, many times in a year, they have system glitches that results in many hours to days of not being able to access the patient documentation.“ February 18, 2025 CD Carlos D Physical TherapistMedical Practice, 201 - 500 employeesUsed the software for: More than 2 years. “Their customer support is also really responsive and helpful whenever we need them. Whether you’re a small practice or a larger clinic, WebPT is a solid, reliable EMR that makes running a practice easier.“ March 9, 2025 GT Gopinath T Physical therapistHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: More than 2 years. “Also, their software is only compatible for ortho conditions and does not allow us to access for neurological or pediatric conditions.“ February 18, 2025 ## Showing most helpful reviews Showing 1-25 of 484 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kerry B. Physical Therapist Hospital & Health Care Used the software for: Less than 6 months ### "Great cloud-based documentation system, but there are some bugs." March 15, 2022 5.0 Pros WebPT was easy to learn to use and easier to start actually documenting patient care on. Scheduling is helpful and being able to access the patient's chart through the schedule itself is great. Cons The schedule really needs to have a tracking feature, where you can tell what date/time the appointment was scheduled, checked in, etc; and there needs to be a rescheduling feature instead of just "cancel" or "delete". Also, there is a field where you can enter a Return to Dr. date, when the patient returns to see their referring provider, but the field resets itself randomly and does not keep the date in place. I have contacted customer service multiple times about this and their suggestions are not helpful and have not solved the problem. Reason for choosing WebPT WebPT was easier to learn and easier to navigate Review Source CD Carlos D. Physical Therapist Medical Practice Used the software for: 2+ years ### "WebPT review " March 9, 2025 5.0 Overall, our experience with WebPT has been really positive. It’s made our clinic more efficient with its easy-to-use interface and all-in-one system for scheduling, documentation, and billing. The compliance features give us peace of mind, and having cloud-based access is a huge plus. While the billing system has a bit of a learning curve, the support team is always helpful when we need them. WebPT has definitely helped streamline our workflow and improve patient management. I’d highly recommend it to any rehab therapy practice looking for a reliable EMR. Pros WebPT has been a great system for our clinic. It’s super easy to use and designed specifically for rehab therapy, which makes documentation and daily tasks way more efficient. The built-in compliance features help keep us on track with Medicare and HIPAA, so we don’t have to stress about audits. I also love that everything—scheduling, billing, and reporting—is all in one place, making things so much more streamlined. Since it’s cloud-based, we can access patient records from anywhere, which is a huge plus. Their customer support is also really responsive and helpful whenever we need them. Whether you’re a small practice or a larger clinic, WebPT is a solid, reliable EMR that makes running a practice easier. Cons The only downside we’ve noticed with WebPT is that the billing system can be a bit complex, especially for those new to the platform. It takes some time to learn, and there can be a bit of a learning curve when it comes to navigating claims and payments. However, once you get the hang of it, it works well, and their support team is always available to help if you run into any issues. Review Source WC Wendy C. Owner Physical Therapist Medical Practice Used the software for: 2+ years ### "No provision for medical records after you leave. Data transfer is usless" September 26, 2025 1.0 Pros It was okay when I was using it. It got too expensive with large price increases each year. I switched to Hello Note. This is a much simpler and easier-to-use system for much less money. Cons BEWARE: The data they give if you leave or close your business is unacceptable. There is no way to find individual medical records. We are required to keep medical records accessible to patients and legal medical record requests for 7 -10 years. The records are sent over in hundreds of folders that are randomly named in no logical order. There is no way to find an individual record by name or date of service, Customer support provides no help. They are making me legally out of compliance for not being able to provide required access to records. Review Source AR Andres R. Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Solid therapy-specific EMR, but watch the add-on costs" July 21, 2026 4.0 Overall experience really good with adding clients and managing agenda, although the interface can be a lot more user friendly with less irrelevant information Pros Customise template and ai assistance to help you curate documentation and increase productivity, through reminder, inteegration with clients Cons Pricing structure, could find hidden adds and fees, also you could have some delayes from customer service, not really tackling some issues Review Source RB Rosalind B. Billing Manager Hospital & Health Care Used the software for: 2+ years ### "WebPT Ok for Basic Therapy EMR" October 1, 2025 4.0 Pros The software is fairly user friendly. Applying patient payments is straight forward. Connection to the billing software (Therabill) is convenient. Easy to retrieve treatment records. Cons Therapists don't have the option to use minutes instead of units for CPT codes. Billing report doesn't include the time of appointment, which would be helpful to create a session in Therabill if needed. Review Source AG Aaron G. Physical therapist Medical Practice Used the software for: 2+ years ### "Choose any other EMR" May 12, 2025 1.0 I left WebPT due to poor software performance and high cost. I would not chose WebPT again. I feel like WebPT has caused increased burn out, and it has definitely cost us a lot of money in lost revenues. Pros It is an all in one EMR that can do everything you need. Other than that there was not much that I liked about it. Cons The cost was high for software that constantly crashed or did not work as expected. My least favorite was the inability to calculate the time spent on CPT codes. This was “in the works” years ago, but it has still not been fixed. Review Source JW John W. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Poor service and very limited capabilities" April 14, 2025 1.0 I've had WebPT for 3 years now. During that time, we have at least one major outage every quarter, where the system has been down for over a day, impacting my physical therapy clinic. I also decided to switch to a new EMR, where they automatically renewed my contract and are wanting to charge me an early termination fee, even though they had too many outages. Pros Not much, but the landing page after login is handy. Other than that, the system is very limited in it's capabilities. Cons Functionality and customer service were seriously lacking. The authorization feature is often inaccurate, the visit counts are often incorrect, and their customer service is awful. Review Source SC Sanantha C. Office manage Medical Practice Used the software for: 2+ years ### "Technical Support needs Support" February 12, 2025 1.0 Web Pt can fix bugs on the weekend when we are not using the system and avoid disturbing the system during working hours Pros When it’s working well it Works, it’s efficient for our clinic when it has no bugs and not getting pop ups Cons The customer technical support is horrible. It takes so long to hear back from them. Review Source GT Gopinath T. Physical therapist Health, Wellness and Fitness Used the software for: 2+ years ### "Expensive, Slow and Cubersome Software" February 18, 2025 1.0 My overall experience is Poor- in terms of performance, customer care, cost effectiveness. Pros They have lot of features that makes the software look appealing. Cons Slow. Takes average 8-10 minutes to do daily documentation and 30-45 minutes for Evaluation. So slow and cumbersome. Also, their software is only compatible for ortho conditions and does not allow us to access for neurological or pediatric conditions. Even to login, there are steps that consumes time. I have been in the Physical therapy field for past 26 years and used WEBPT for past few years. Every year, I am seeing gradual slowness in the software performance. More importantly, many times in a year, they have system glitches that results in many hours to days of not being able to access the patient documentation. With regard to the price, they are very expensive. Worse thing, they charge for patient appointment reminders huge that we end up spending hundreds of dollars each month just to send reminders for patients. With insurance companies cutting the reimbursement, this is insanely expensive software. I would not recommend this software. Review Source Jefferson H. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "An EMR riddled with bugs and the worst customer service experience ever" November 15, 2023 3.0 On a scale of 0-10, I would give it a 1/10. Pros Its user interface was fairly easy to use. Cons The customer service experience was the area of greatest frustration. They have an on-line chat option that is really only useful for answering frequently asked technical questions. Where there is a major problem with a customers account, they have no authority or power to help correct the situation. When you call and get one of their "member services" rep, it's the same experience. My issue had to do with my transition from WebPT to Prompt. I had been a long time WebPT customer. As I grew and needed functionality out of WebPT that they did not offer, I began looking around for other EMR companies. After settling on Prompt I immediately informed my client success manager that my plan for transitioning from WebPT to Prompt. I informed him that I would remove all but 1 therapist license from WebPT and Therabill so I could continue to work my accounts receivable. This notification came 6 weeks prior to when I needed the change to take place. On \[sensitive content hidden\] I was over charged by $7,000. I called immediately and requested a refund. I was told I could not speak with anyone from accounting at that time and that a member services rep would reach out to me. I continued to call and email over the next 4 weeks and didn't get my refund. Finally, after reaching out to \[sensitive content hidden\] on LinkedIn I was connected with someone that helped me get my refund. Now on a separate issue I am experiencing the same run a round. Beyond their horrible customer services, they have some serious flaws in their software. Their reporting and KPI features are seriously flawed and give in accurate information. Their POC report is seriously flawed. Therabill's billing reports are lacking sophistication and basic functions of a billing software. I used their "Reach" software for years for their google review generator and had minimal success. In 1 month with Prompt I have gotten more review on google than I did in years with WebPT. DO NOT WASTE YOUR TIME OR MONEY WITH WEBPT. Review Source MH Molly H. CFO Medical Practice Used the software for: 1-2 years ### "Warning about WebPT!" February 24, 2024 1.0 Pros The scheduling feature and automatic reminder texts/emails. Cons The connection between their partner software (Theraplatform) often omit superbills, so unless you're comparing them both daily, you won't end up submitting all of your claims. This results in missing revenue. When you try to switch clearinghouse companies, they turn off your connection to the original clearinghouse prematurely and piecemeal tasks you need to do before they will start a new connection. This results in very delayed revenue. They are very slow to respond while you sit around and wait for a connection to be made. Switched from [EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/) We believed that the documentation portion of WebPT would be better. Review Source LP Laura P. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Terrible customer service. Good EMR but terrible with billing. " February 22, 2025 2.0 I have been with them for 12 years. I have appreciated their EMR, but their terrible customer service and poor folliw up on billing is making me look for a new company after 2 years. Pros Compliance issues. They stay on top of bilking regulations for PT. Cons The RCM billing team has the worst customer service of any business i know. Their standard of care is it takes 30 days to respond to an email. And most times it is 6 weeks before a response is given. If a billing needs a corrected claim, it takes 2 months or more to correct and we have lost money due to timely filing because to their poor follow up. Review Source EH Emily H. Office Manager Hospital & Health Care Used the software for: 6-12 months ### "disappointed" February 13, 2025 2.0 At first it was ok but we never received proper training and seemed to start having major problems with not everything going to Therabill, price wasn't worth staying Therabill except for \[sensitive content hidden\] was not helpful until we sent a big complaint that go to \[sensitive content hidden\] Pros insurance verification worked well, the webpt tech staff was friendly Cons seemed out dated and information didn't always go to therabill and we didn't know. The prices were going up and didn't seem worth it. Only communicated to Therabill, Therabill didn't communicate back Review Source CG Colbi G. Billing Medical Practice Used the software for: 6-12 months ### "Great Program But Could Use Some Improvements!" February 20, 2025 3.0 It's a great first-time EMR system for companies who are smaller. WebPT was good at assisting you when you needed help and the onboarding was good too. Pros Generally, it is easy to use and was a good transition from having used no EMR prior to WebPT. Cons Lacks a lot of reports and the reports are not user friendly. No intake forms Billing is through a separate program Not very pediatric friendly Review Source DR Diana R. Owner/ PT clinic director Health, Wellness and Fitness Used the software for: 2+ years ### "ReissPT LOVES WebPT" May 16, 2023 5.0 I love WebPT. From \[sensitive content hidden\] to all the customer service representatives and technicians Thank you ! You make good and useful updates because you listen to your users. Pros I love that all my needs as a private practice owner and as a physical therapist are meet under one roof that is WebPT Cons I would like to track and schedule non insurance. Services Such as wellness or other cash services. Maybe I just don’t know how but I want to set up reminders for those people etc I have to made a chart for the internal payments collection and billing and often I want a one time only option. Call me to discuss Reason for choosing WebPT It was such an obvious choice. It was exactly what a physical therapist needs for documentation and one can be more or less comprehensive as they chose to be Review Source KC Kristin C. Used the software for: ### "" November 6, 2013 3.0 I work for a small, privately owned outpatient practice with three clinic sites. We recently began using WebPT. Over the course of my schooling and employment, I have used approximately six or seven different EMR programs. Overall, I would rate WebPT in the top three or four of those programs. They are doing a number of things right, but leave much to be desired. I think WebPT's biggest downfall is its lack of efficiency, which, at times, is costing our clinicians valuable treatment time with our patients. There are a number of extra steps that one must take in order to complete documentation on initial evaluations, flowsheets, and home exercise programs. Below are a list of some of the problems we have experienced along with suggestions for improvement. 1. When creating IE templates, we are currently unable to view the details of the tabs we are selecting. If the details of selected tabs end up being different than expected, we must later go back and modify the template after we perform the eval. To fix this, enable viewing of IE tab details when creating templates. 2. When entering diagnosis codes, the search bar does not always register keywords, making it difficult to quickly find appropriate diagnosis codes. To fix this, improve search capability in the diagnosis code box. (e.g. - enter keyword "shoulder" and all diagnoses with "shoulder" pop up). 3. We have experienced issues with notes not saving (or not formatting into a PDF document) due to using symbols (e.g. - &, #, \*, /, -) in our documentation. To fix this, enable the use of symbols without need for extra spacing to improve efficiency of use for clinicians. 4. It is difficult and time-consuming to find specific exercises in the flowsheet and home exercise program due to the search bar requiring a very specific order/combination of words. Improve search capability in flowsheet and HEP (e.g. - enter keywords "shoulder AAROM" and all exercises with those words in no particular order should pop up). If WebPT is unable to do this, then at the very least provide a paper copy of exercises with their titles (in categorical or alphabetical order) to clinics for use as a quick reference. 5. When you are able to find exercises in the HEP, the results page requires you click a tab to see the remaining exercises. To fix this, get rid of the "see more results" box in the HEP, and simply have all exercises appear on one page. 6. The flowsheet and HEP do not link to one another. If they did, developing a HEP would be much more efficient. We are currently doing twice the work when we have to search for exercises in the HEP after we already listed them in the flowsheet. (As discussed in #4, this is a time consuming process). To fix this, provide an option/tab to carry exercises from the flowsheet to the HEP. Also, enable a feature to view exercises in the flowsheet before selecting them (to ensure we are ultimately selecting the exercises we want on patients' HEPs). 7. We are currently unable to share HEP templates with other clinicians unless each clinician searches through other therapist's patient records to find a previously created HEP template. This is impractical and inefficient. To fix this, provide an option for us to create HEP templates that may be shared by all clinicians. (e.g. - an option similar to the public IE templates). 8. There is currently no option to add photos of customized exercises that are not found on WebPT. To fix this, add an option for us to upload our own photos for use in our HEPs. 9. When adding exercises to flowsheets, they do not stay in a consistent order. Therefore, clinicians end up scrolling up/down the flowsheet repeatedly to find the exercise that was added. Furthermore, after we order exercises they fall out of order if we then add further exercises. To fix this, default placement of exercises to the bottom of the flowsheet when they are added in order to improve organization and efficiency . 10. If autosave is on when the flowsheet is previewed (but not finalized), it duplicates the charges for the same date of service when we attempt to add further exercises. Therefore, we must go through and delete each exercise for one date of service before finalizing the document in order to avoid doubling exercise minutes. To fix this, enable us to preview flowsheets without incurring changes to them. Review Source SA Suzanne A. Co-Owner; Treating staff Medical Practice Used the software for: 2+ years ### "The private practice doesn't matter to them..." June 22, 2023 3.0 Don't use their billing system - they will nearly destroy you. EMR is fair, but cumbersome. Not efficient in this time of productivity demands due to low reimbursement. REACH has been helpful to us, but is a piecemeal approach and you pay "extra". Love the outcome measures feature but doesn't integrate to this point for MIPS reporting. KEET MIPS has been misrepresented in 2023 (since they merged with Clinicient) and markedly increases the therapist's work - doesn't integrate with the current documentation system which then means you double the work for outcome measures and reporting - as per usual 'their team is working on an integration". Typical WebPT rolling out/selling a product that is not "ready". Generally, support is poor - and I stand by this on all fronts. If they answer you within 48 hours they count it as "responding", but in reality they don't usually solve the problem - they just ask a question to divert it and "pass the buck". We have been with WebPT 12 years - just added their billing system January 2023... that was the proverbial straw to break the camels back. We can't run fast enough at this point. 5 office practice. Leaving. They are too big to care. Pros WebPT REACH may have had the largest impact positively on our practice. Otherwise, their EMR software is being lapped by more efficient customizable programs. Cons Support. Support. Support. Products sold that actually aren't ready! They lie! Reason for choosing WebPT At the time, they were the best fit to represent us appropriately - that was 12 years ago. Review Source DK Danita K. Owner/Physical Therapist Medical Practice Used the software for: 2+ years ### "WebPT destroyed a portion of my patient's medical documents" March 27, 2021 3.0 WebPT is the first EMR that I have used for my office. First of all it is not cheap and it makes me frustrated that I am not getting what I am paying for. My account is never credited if there are server issues and/or other problems that occur and are not resolved. They just give you empty promises the problems will be fixed and hope that you will eventually forget about them. Pros WebPT allows me to get my daily notes done in a more timely fashion and it works well with my billing company so billing is done on a daily basis. Cons WebPT has problems and when you call to make them aware of the problems if it is of a simple nature it will be taken care of but if it is of a difficult nature it will not be taken care of. I have reported problems to them a couple of years ago and they continue to occur and they have never been fixed. More recently they are having problems with documenting cancellations and no shows which they were not even aware of. I made them aware of the problem and they claim it will be referred to their Tier Two team and it has been a month or longer and the issue has not been resolved and eventually it is just ignored. So I lost a portion of my patient's chart and it cannot be reviewed and/or recovered. Their faxing capabilities only work with a small amount of information but patient's charts depending on how long the patient is seen can be a large amount of information and I have to figure out another way to get the requested documentation another way such as burning it to a disc. Initial evaluations take hours to put in and that is not efficient! There are times I sit on the phone waiting for them to respond to my call and I have been on the phone for 30 minutes or longer! I have more complaints but I do not have the space or the time to sit here and type all of those issues up for you to read. Reason for choosing WebPT Probably because we could use our own billing to integrate with their product. Review Source CK Catherine K. President Health, Wellness and Fitness Used the software for: 2+ years ### "PT documentation" May 16, 2023 4.0 Overall, I am pleased with the product- more so the support that the team provides with current compliance in the documentation software an the support of the Executive team in training of rehab issues. Lately the phone support, chat support and email support have been slow- but like many other companies, staff is likely the main issue. Pros The calendar and scheduling options are easy to use. Cons The daily write ups are ok, I wish we could customize the options and simplify the write ups a bit more. Reason for choosing WebPT Ease of set up Review Source MD Mike D. President Health, Wellness and Fitness Used the software for: 6-12 months ### "Bad decision " May 11, 2024 1.0 After the sale and contract signing, it has been poor. From failure to bill services for over 4 more months to failure to send accurate charges to our credit card to continual changes in personnel and poor communication between billing and customer service. I am very disappointed and now owe for months of service due to WebPT’s inability to maintain our account and payment method. Pros EMR- notes are relatively easy to create REACH is very helpful with keeping contact with patients and former pts Cons The components of WebPT do not communicate- EMR and billing. The billing program follows no standard accounting processes. Reason for choosing WebPT It looked good from afar and with salespeople. That did not turn out to be the case. Review Source SD Sarah D. Physical THerapist/ Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Poor Customer Service, Very overpriced compared to other options" October 29, 2021 3.0 Poor to Fair. Even when we were customers the service side was not very good. Pros It is designed for physical therapy, so that is helpful. THE software is good, the customer service is not. Cons When we transitioned from WebPT to a different provider, they were very unhelpful in the transition, to the point of with holding our export of records, not returning phone calls or emails and being very dismissive and almost ellusive about what we needed to do to make a smooth transition to a new company. No one likes customers to leave, I realize, however I would have expected a more professional approach. Reason for choosing WebPT I dont remember Review Source JG Jan G. Admin. Assistant Medical Practice Used the software for: 2+ years ### "Webpt for ParkerPT" January 28, 2021 5.0 We have loved the product that is why we considered expanding services with billing. The ease of access and management of the data is great. Pros The best feature initial was the ability to house all medical record information in one spot. No more paper was another great benefit. This freed up so much office space helps in keeping information confidential. We don't have to worry about archival or record disposal any more. We also loves how this product was created specifically for Physical Therapy. It made setup and use so easy. Cons I wish billing was available when we began using and now when we looked into the process was so cumbersome and difficult to find the time to implement. We have given up. The information requested was about providing insurance company information, why can't you pull this from WebPT?? Maybe have on-boarding meeting where you collect the information to setup billing. Seemed like we were required to do all the work to setup and who has time like that when running a business. There has to be an easier way. Reason for choosing WebPT I can't remember all the product names, but most were generic medical record software. There would have been so much customization needed it would not be worth the money or time to do when there was already a product that was specific to our needs. Review Source JH Jeff H. Owner, Director Health, Wellness and Fitness Used the software for: 2+ years ### "One-stop shopping for PT" May 16, 2023 5.0 I have used WebPT for almost as long as I have been open (>15 years). I purchased because of their ability to integrate with my billing service (which they eventually bought) and they have been great. Pros Integrates documentation and billing so no double work.Automatic reminders, communication, and home exercise program enhances patient interaction. Cons Might be too robust. Many bells and whistles. Personalizing templates is not intuitive. Reason for choosing WebPT I purchased because of their ability to integrate with my billing service (which they eventually bought) and they have been great. Review Source MD Megan-Marie D. Physical Therapist/Co-founder Medical Practice Used the software for: Less than 6 months ### "Web PT review" November 3, 2016 4.0 This system is wonderful. We love it. It's detailed and can get a little tedious but is progressively improving. Pros A detailed, thorough system. User friendly, once you get used to where every thing is. Can be accessed anywhere which is huge, as people prefer different forms of documentation (phone, ipad, lap top, etc.) Scheduling is easy Nice overall presentation when notes are done Cons Not geared as well for cash-only clinics regarding. Oftentimes we have patients pay for packages of sessions, and it's hard to divide the payments as they use up their sessions in terms of creating superbills for them. We have to manually input the charges each time, which is time consuming. Payments are located under particular cases, which is great, but a "full summary" of all payments would be appreciated so we can completely monitor, as we also have a chiropractor using the system and we will work together, treating the same patient in the same day. This makes payment tracking complicated sometimes when we have to look back. Also the software doesn't prepare superbills that can directly be sent to patients, so we end up having to manually create them ourselves too. We will store credit card numbers for patients who prefer it, and there isn't an easy way to do this either. This could all be better for the direction health care is going (out-of-network, cash only, etc.). If there was a way to make the calendar more effective like adding daily or weekly notes to it, without it interfering with scheduling, or ways to distinguish various lunch/open/close times during the week, that would make things look more organized as well! Creating customized HIPAA compliant email/intake forms, consent forms, or any general form that we upload and then send to people through webPT, where they can sign on computers and send back directly into their account would be AMAZING. Any way where they can make their profile with medical history would be great, like a portal. Review Source DI Dan I. Physical Therapist Health, Wellness and Fitness Used the software for: 1-2 years ### "Review" May 31, 2023 5.0 Web PT has been a vital part of my practice Pros wase of use and its function and practicality Cons HEP app with patients are confusing especially when adding exercises Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.