# AmigoPOS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is AmigoPOS the right Restaurant POS solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/92926/Amigo-Point-Of-Sale/reviews --- AmigoPOS 3.5 (12) [View alternatives](https://www.capterra.com/p/92926/Amigo-Point-Of-Sale/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of AmigoPOS Ease of use 4.0 Customer Service 3.2 ## Showing most helpful reviews Showing 1-12 of 12 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer President Used the software for: Less than 6 months ### "Very Poor Review" November 3, 2017 1.0 Couldn't use it because of non-stop connection errors. We downloaded the requirements and still didn't work. Cons It's not worth downloading. It might not work for you. Couldn't use it because of non-stop connection errors. We downloaded the requirements and still didn't work. Review Source JR Jerry R. Owner Used the software for: 2+ years ### "We are a reseller." November 8, 2017 5.0 Pros Easy to use. We setup Jerseys Sports Bar on a Friday Night with 3 stations. Never trained one server and they started using it right then. NO problems. We have a list of satisfied customers that you can call. Ask how they like our customer service. Yes there is those unsatisfied customers, the ones that know nothing, but they can do everything with their Cell Phone. They are the ones that don't take the initiative to think for their selves. If you take the time to review other software that even have high ranking you will see that there are dissatisfied customers with them also. It's all about the deep pockets that a company has for marketing. Some companies spend millions on marketing. When your a smaller player in this field the na's show up more. So with all that said give use a call this software. Cons Review Source KS Kooroush S. CEO Restaurants Used the software for: 2+ years ### "Best ever purchase for my business " March 14, 2019 5.0 Using the Amigo POS from Fed 2006 and being able to answer my employees if they had any concern about their hours. If any of the customers wanted copy of their check even after months or years. and lot more. Pros Easy to use. No need server training more than 10 to 15 minutes. One time expense. Free tech support. Being able to update the software for free. Being able to change and update the menu. Capable of accessing any record from the first day you start using the Amigo POS. Plus lot more. Cons I like everything about Amigo POS. There is I do not like about this POS. Review Source MK Maik K. Manager Used the software for: ### "Very good pricing. No monthly fees. Tablet ordering. Good customer service. Setup easy for IT People" October 8, 2015 5.0 This is a good software for all kind off restaurants and specially pizza. With the extra license for tablets you can run as much as you want for the order process. If you understand basics of computers and have a good logic mind there are nearly no limits in customizing the software for your needs. We have so far very good experience with the software itself and also with the customer support. Amigo POS is running in our shop for 1,5 years now and it helped us a lot to improve our customer happiness. Review Source CEG Crystal E. G. Used the software for: ### "Great Software for Restaurants" February 28, 2017 5.0 I just started at Quality POS Systems as a menu programmer and customer training specialist. I have found this software to be very easy to program. Plus training the end users to use the software and show them how to make changes on their own is easy. Chip Cards can be accepted through the software and you can settle your tips at end of day, just like always. We give our customers FREE 100% customer service. I suggest calling for a DEMO it's the only way to know. Review Source aY al Y. Used the software for: ### "Lot fo functionality, complicated, very poor user manual, extermely unprofessional technical support" January 14, 2016 3.0 We tried their latest version of the software, and ran in to some problems with the sql installation and contacted the technical support via online ticketing system. They got back to us the next day, not a fast turn around time when you are in trouble with the software at your shop, and said that this is only for tablets(not at all true). Things went south from that point on, and they actually emailed us that they are not going to help us with any installation issues. Don't waste your time or money, look for a good software with a decent technical support. Their technical support is a joke. Review Source NH Nick H. POS Installer Used the software for: ### "Great Looking software. Very complicated setup, Extremly poor customer support" January 28, 2015 2.0 We installed this software which was founded by our client himself on internet. Installation went smoothly without any glitches, however when we tried to configure the system; we found it so poor and user unfriendly. Customer support does not exist and once you purchase you are completely on your own Review Source MM Matt M. IT Manager Used the software for: ### "Excellent, Easy to use POS system" July 8, 2015 5.0 We have installed this into 6 restaurants now, Its easy to use and the customer support is good too. Installation is very easy, menu setup is time consuming, as it is with most POS software, but once you get to grips with it, it is easy to use. Review Source TJ Tom J. Used the software for: ### "Stay Away too many bugs " March 7, 2017 2.0 Software and tech support is rude I threw the software away system has tons of bugs there always changing it making it look nicer but it's slow and before making the changes fix the bugs Review Source KN Ken N. Manager Used the software for: ### "Tech Support from Quality POS Systems" April 3, 2016 3.0 We understand your frustration with the Tech Support with emails only. If you have any problems with this software call us / sales and service 1.800.987.1506 Review Source KN Ken N. Manager Used the software for: ### "We are are seller of AmigoPos" September 16, 2015 5.0 The software is a very good one, it has a lot of features that are free. We support it 24/7. If you need help please give us a call. 1-800-987-1506 Review Source AW ALAN W. Used the software for: ### "Totally Waste of money!!" February 5, 2015 1.0 This company has no idea about hospitality software. It is a bad and cheap copy of more expensive ones which unlike Amigos are actually functional Review Source Similar Products Featured