# Video Insight Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Video Insight Software - reviews, pricing plans, popular comparisons to other Physical Security products and more. Source: https://www.capterra.com/p/92963/Video-Insight --- # Video Insight Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Video Insight ## What is Video Insight? Web based video surveillance management for your campus or facility. A comprehensive suite of surveillance software modules. ## What is Video Insight used for? [Physical Security](https://www.capterra.com/physical-security-software/) Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Video Insight?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.video-insight.com&name=Video Insight) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Video Insight 4.1 (9) VS. [### ADT Security](https://www.capterra.com/p/230040/ADT-Security/) [4.5 (17)](https://www.capterra.com/p/230040/ADT-Security/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (9) Ease Of Use 4.6 (17) Value For Money 4.7 (7) Value For Money 3.9 (13) Customer Service 4.7 (7) Customer Service 4.3 (12) ## Video Insight alternatives [SmartRent](https://www.capterra.com/p/205190/SmartRent/) [4.5 (2)](https://www.capterra.com/p/205190/SmartRent/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/205190/SmartRent/) [SALTO KS](https://www.capterra.com/p/219193/SALTO-KS/) [3.1 (9)](https://www.capterra.com/p/219193/SALTO-KS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 56% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/219193/SALTO-KS/) Highest Rated [Patrol-IT](https://www.capterra.com/p/143343/Patrol-IT/) [5.0 (1)](https://www.capterra.com/p/143343/Patrol-IT/#reviews) Starting price $60.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143343/Patrol-IT/) [Lobibox](https://www.capterra.com/p/232875/Lobibox/) [1.0 (1)](https://www.capterra.com/p/232875/Lobibox/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/232875/Lobibox/) ## Pricing Value for money 4.7 (7) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.7 (7) 4.7 Based on 7 reviews ## Support, customer service and training options Customer Service 4.7 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (7) 4.7 Based on 7 reviews ## User reviews Overall rating 4.1 Based on 9 reviews Filter by rating 5(2) 4(6) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent NK Nyaba K. Graphic Designer Design ### "Video insight review " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 February 24, 2024 Pros It's a good software and easy to use and edit Cons Difficult to download and unknown to many people Switched from [AVS Video Editor](https://www.capterra.com/p/190789/AVS-Video-Editor/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TS Thierno Sadou B. Human Resources Officer Human Resources ### "Video Insight Review: Powerful and User-Friendly Video Surveillance Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 15, 2023 In conclusion, Video Insight is a powerful and comprehensive video surveillance software that offers many advanced features and remarkable scalability. Its intuitive user interface and excellent technical support make it a popular choice for businesses of all sizes.Although the cost and complex initial setup can be obstacles for some companies, these disadvantages are often outweighed by the advantages offered by the software. Regular maintenance and technical skill requirements can also be a challenge, but this is true for most video surveillance systems.All in all, if you're looking for full-featured, scalable video surveillance software with advanced features and great technical support, Video Insight is a solid choice. Pros Video Insight is an exceptional video surveillance software, offering many useful benefits and features for businesses and organizations of all sizes. Here are some of the highlights of this software:Intuitive user interface: Video Insight is easy to use, even for novice users. Its intuitive interface makes it easy to navigate through features and view surveillance cameras in real time.Advanced Features: The software offers a host of advanced features, such as motion detection, license plate recognition, event and alarm management, and more.Compatible with many devices: Video Insight is compatible with a wide range of IP cameras, storage devices and other surveillance equipment, making it a flexible choice for businesses of all sizes.Scalability: Video Insight is designed to scale as your business grows. It can manage an unlimited number of cameras and sites, allowing it to be assessed according to your business needs.Quality technical support: Video Insight's technical support is excellent, with knowledgeable and responsive representatives ready to help users when needed.In summary, Video Insight is a powerful and user-friendly video surveillance software, offering advanced features and remarkable expandability, all with excellent technical support. Cons While Video Insight has many advantages, there are also some downsides to consider:Cost: The cost of Video Insight can be high for some businesses, especially small businesses. Costs may increase if additional functionality is required.Complex initial setups: For first-time users, the initial setup of Video Insight can be complex and time-consuming, especially for businesses with multiple sites to monitor.Regular Maintenance Required: As with any video surveillance software, Video Insight requires regular maintenance to ensure it runs smoothly. This can be a burden for companies that do not have sufficient resources to perform this task.Requires technical skills: Video Insight is advanced software and requires some technical knowledge to use it effectively. New users may need additional training or technical support to use all features.In conclusion, Video Insight is an excellent video surveillance software for businesses that have the resources to invest in such a system. However, its cost, complex initial setup, required regular maintenance, and technical skill requirements can be barriers for some businesses. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BL Brandon L. Assistant admin Education Management ### "Great camera management system" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 14, 2023 Overall it's great software for the price. Pros I like to have all my cameras in one place where I can see all the live feeds. I also like that I can customize and deploy this software when there is an update to the program. Cons That we experience some freezes and delays with the software. After the latest update, we have been experiencing more freezing on our systems Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SA Steven A. Tech Coordinator Education Management ### "VI" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 September 24, 2020 Overall experience is Good. The early years were rough, but now they seem to be on the right track. Pros We are a K-12 school district and security is premium. The video Wall feature that runs on an AppleTV in the offices is Huge. Cons Can be buggy at times, although it has been very stable the last 6 months. Updates pop up pretty frequently. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Jarod M. Technology Director Education Management ### "Great NVR software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 18, 2020 Pros I like that using Advidia or Panasonic cameras means I don’t have to purchase a license. I also like how often they update the software and how great their customer support is. Cons There are times that we get some video lag and the software is a resource hog. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CR Chris R. IT Tech Information Technology and Services ### "Powerful Solution" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 January 10, 2019 We have several camera systems running and without a hitch. Whenever we do come across an issue, support is ready to assist and they always resolve said issue. I recommend VideoInsight to a variety of clients. Pros Feature Rich and Decently Designed. Fills all of our needs Cons Software can be clunky, certain glitches can catch you off guard. (Customer support is phenomenal however) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Darren S. Technology Coordinator Education Management ### "VI for schools" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 21, 2018 Pros We have multiple districts (500+ cameras) running the Video Insight software with Advidia cameras. I love that fact that if you purchase Advidia or Panasonic cameras that the software license is included. No additional charges for the software! The Video Insight software has been maintained and updated regualrliy and has had few issues. The have added support for 360 deg cameras and the apps for iOS and Andriod are a little different but run well. Cons We understand that VI app was recently pulled from the app store so it is no longer available for Apple TVs. We use Apple TVs to displays cameras in common areas and office to monitor our schools. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DB Diana B. Senior Systems admin ### "Great software, bought cameras and all we had to do was give it an IP address and it was easy setup" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 12, 2017 Pros The tool that automatically finds the cameras on the network and the client used to connect to see the cameras Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Kevin L. IT Manager Oil & Energy ### "I love this product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2017 Pros The software is simple. Adding a camera is easy. The encoding power needed on the server is not nearly as high as I imagined, and the best part, they were recently bought by panasonic, meaning if you buy a panasonic advidia camera (cheaper and better than axis) you get this software license for the life of the camera. The support guys are still located here in houston, always always immediately pick up, and know the product inside and out. Simple to use and fairly prices. Its all we will use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/92963/Video-Insight/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)