# Tungsten Capture Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Tungsten Capture the right Data Extraction solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/93092/Kofax-Capture/reviews --- Tungsten Capture 4 (16) [View alternatives](https://www.capterra.com/p/93092/Kofax-Capture/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Tungsten Capture Ease of use 3.8 Customer Service 3.9 ## Showing most helpful reviews Showing 1-16 of 16 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ashley Mathew T. Tech LEad Information Technology and Services Used the software for: 2+ years ### "Intelligent Data Capture for long term use" August 10, 2022 5.0 We started providing Kofax Express as a scanning solution initially and then started implementing Kofax Capture. This was a game changer and so much of labour could be automated. Pros Reliable product from an established company. Kofax Capture has a proven track record in processes like InvoiceProcessing Cons Nothing major, we had many successful implementations for Kofax Capture. We have faced issues only with some scanner models. Also I wish Kofax supported all scanning devices available from all brands. ( MFD) Review Source AS Abu S. IT Manager Medical Devices Used the software for: 2+ years ### "Tungsten - Review" April 10, 2025 5.0 Pros The integration was very easy and provided us with lots of automation including compliance Cons The invoice reading can be inaccurate at times Review Source VR Verified Reviewer UTDesign Developer Higher Education Used the software for: 2+ years ### "Another alternative to Captiva for Imaging Solutions" November 14, 2018 3.0 Pros This product gives diverse functionality through various modules. I have been using this over a year now. My team has customized it with other modules and the results are amazing. Pro: Can be integrated easily Cons Again, not user friendly. The UI could have been much better. Need to focus on writing books on how to build applications using KC and KTM. Video tutorials in HELP section might actually help. Review Source Morgan B. IT Operations Manager Information Technology and Services Used the software for: 2+ years ### "Great Product, meh Support" February 4, 2022 4.0 Pros It just works. You throw most anything at it, and it'll chug along. Licensing model is fine - they switched to an AIO license model, so you get everything for a reasonable price. Cons Support is generally good - except if PDF Generation is involved. Presently have 3 different cases open for that module (none for others). Seems R&D had been diverted from Capture to other products over the years. Few OOTB export connectors, none of which are for SharePoint. 😢 Switched from [PSIcapture](https://www.capterra.com/p/202234/PSIcapture/) Licensing and experience Review Source VR Verified Reviewer CEO Used the software for: 2+ years ### "Kofax Capture is a powerful capture suite of tools and can benefit your organization, BUT..." April 10, 2018 4.0 Great document conversion processing and workflow organization, with great image quality over an array of different capture devices. Pros Kofax Capture has great document batching and processing tools in a fairly easy-to-use format. The Kofax VRS integration, the QC modules and built-in QA provides some of the best document conversion flows we have seen. Cons Unstructured index data capture, past 5 fields, jumps the price from already nose-bleeding highs well beyond the stratosphere. They have become cost-ineffective, and their support can be slow. Review Source BG Brian G. Solutions Manager Computer Software Used the software for: 2+ years ### "There are Better Platforms Available (i.e. Grooper)" December 11, 2019 3.0 I used Kofax for around 10 years before we switched to Grooper. In general, Kofax provided a user friendly experience; however, administering the system and building new batch classes was painful due to its out-of-box functionality/limitations, especially when any level of complexity was required. Pros It is simple and easy to use for the most part. Cons It's out-of-box functionality is very limited. When needing to customize the experience, it's difficult if not impossible. The Advanced Forms engine costs extra, and it is the most painful product I have ever used. Reason for choosing Tungsten Capture At the time (12-15 years ago), it was chosen for our simple capture needs. Review Source MD Melissa D. Conference Manager Events Services Used the software for: 1-2 years ### "Kofax Power PDF Does the job" November 17, 2020 4.0 this is somewhat user friendly, but is not as easy to navigate when creating documents. Pros this software is quick to access and does the job, has lots of features for creating different protected documents. Cons I have been unable to navigate creating certain fillable PDF documents. this can be tricky to start on. Switched from [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Kofax was Cost effective Review Source VR Verified Reviewer Market Research Analyst Financial Services Used the software for: 1-2 years ### "AI at its best " August 1, 2019 4.0 Pros It eases the input task my capturing the required information. Effectively tries to read the document Cons Sometimes the information is not correctly captured, human intervention needed while verifying the information captured Review Source sanjay K. Application Support Engineer Financial Services Used the software for: 1-2 years ### "KC from an user perspective" March 7, 2019 4.0 Pros \*Accuracy of the extracted data is high. \*Machine learning based extraction reduces configuration time. \*Email import and export Cons \*Table extraction needs to improve. \*API integration can be improved Review Source VR Verified Reviewer Imaging Specialist Information Services Used the software for: 2+ years ### "Great Product " April 30, 2019 4.0 Pros I loved the customer service most of all because even when our issues were human error they still walked us through everything. The software was such a time savor and made our jobs easier and clients happier. Cons At this point in time we had no issues that I could speak of. Review Source VR Verified Reviewer Value stream manager Computer Software Used the software for: 2+ years ### "Forse è un po’ troppo costoso " December 3, 2022 3.0 Pros La separazione dei documenti con il proseguo delle versioni è migliorato Cons Bug nella separazione nelle versione otto Review Source SH Somenath H. Technical Lead Software development Computer Software Used the software for: 2+ years ### "KC9" November 5, 2019 5.0 Pros I'm doing development on this platform for last 10 years and this is one of best image capture tool in the market. Cons Window based solution and doesn't have lot of features for customization. Review Source CH Codie H. Applications Admin Used the software for: 2+ years ### "Feature-Rich Software, great for automating document capture" December 12, 2017 4.0 Dramatically increased document processing efficiency Pros Speed of Batch Capture, OCR and Barcode Recognition, VRS capabilities, and great integration with a variety of scanners along with other Kofax products. Cons Kofax Capture requires Transform in order to be fully effective for our needs. Kofax TotalAgility provides a more all-in-one approach Review Source CM Chethan M. Technology Lead Information Technology and Services Used the software for: 1-2 years ### "Kofax Capture is a great tool for to used for document and data capture." May 12, 2018 4.0 Pros Kofax Capture is a good tool that intelligently and automatically recognizes and processes each document in the specific identified batch. One can easily scan and capture both structured and non-structured documents in a single batch. The Recognition server and OCR Full Text modules are quite popular that which separates particular batches into documents, recognizes the form types, can do image cleanup, and performs the data extraction. Cons Kofax Capture is very popular tool. The Cons are the learning curve associated with this, Any user require minimum amount of training to get started. Review Source SK Stanley K. Technical Support Engineer Used the software for: ### "Review" January 9, 2015 5.0 Extremely rhobust DMS and scanning software Review Source RB Ramiro B. Developer Used the software for: ### "not experience" July 1, 2015 3.0 I like see only for more expereince Review Source Similar Products Featured ## Related categories [Document Management](https://www.capterra.com/document-management-software/)[Data Entry](https://www.capterra.com/data-entry-software/)[Data Extraction](https://www.capterra.com/data-extraction-software/)