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Comcate provides cloud-based software purpose-built for code enforcement departments. Their cloud-based software lets officers streamline case management to achieve greater compliance - faster. Officers can store and access all case data within one application, allowing for easier case management. One-click KPI reporting allows for instant demonstration of value to leadership. Could-based software allows for greater field mobility, eliminating unnecessary trips to the office. Automations like dynamic routing, one-click notice generation, GIS parcel population, and automatic notifications to case assignees greatly improve efficiency. All of these features allow officers to spend less time on creating and managing cases, giving them more time to focus on what matters - improving community relations and increasing awareness and compliance.
Provider
Comcate
Located In
United States
Foundation
2000
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Training
Documentation, Live Online, Webinars, In Person, Videos
Support
Chat, Email/Help Desk, Phone Support, Knowledge Base
Local police and code enforcement departments. Comcate's cloud-based code enforcement software enables them to streamline case management to achieve more efficiency and greater compliance.
Content Source: Comcate Code Enforcement Software
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Comcate Code Enforcement Software Reviews
"PARKING ENFORCEMENT "
Overall: This could be a great tool for writing parking citations with minor fixes. At first they were very helpful, now we wait months to get bug fixes.
Pros: Web based, can access from any device. The ability to add photos to case.
Cons: To many screens to complete simple citation. When updates are done it changes things we did not ask to be changed and takes forever to get it reversed.
"Sub-Government"
Overall: Not Bad. I was skeptical about the move to Comcate. It is a work in progress. Fine tuning needed.
Pros: The fetch with vehicles works most of the time. The option to open more than one case at a time.
Cons: The custom billing headers. They are visible when you generate a bill to print. When you visit the case later the header is missing. Between Agency's items are not in the same place.
"From an Inspector "
Overall: It started off rocky, then i got better and small changes were made. Now, it should be great but maps and GIS make the effort feel wasted.
Pros: I like the GUI, the ease of use, and the map function USED to be the best thing about it; now the worst. No one seems to care but me.
Cons: See my comment above. My peers are more disappointed than me.
"Great code enforcement software for your agency"
Pros: Ability to track past issues, specific to an address or location.
Cons: The UI for a first-time user is a little complicated.
"CODE ENFORCEMENT"
Overall: KOLTEN WAS VERY HELPFUL AND WENT STEP BY STEP ON CREATING A CASE.
Pros: IT WAS VERY EASY TO NAVIGATE, CREATING CASES WAS A BREEZE
Cons: ADJUSTING SETTING ON MY VIOLATIONS NOTICES
