# MedSupply Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is MedSupply the right Medical Inventory solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/93152/MedSupply-Software/reviews --- MedSupply 4.4 (16) [View alternatives](https://www.capterra.com/p/93152/MedSupply-Software/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of MedSupply Ease of use 4.5 Customer Service 4.8 ## Showing most helpful reviews Showing 1-16 of 16 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RC Robert C. Inventory Control Health, Wellness and Fitness Used the software for: 2+ years ### "MedSupply Evaluation" February 10, 2020 5.0 Pros Keeps track of lot numbers and expiration dates is very important to us, however the product support is by far the best feature of this product. Just send an e mail or call with a question or problem and you get immediate response. Sometimes even on weekends or evenings. We have even gotten program features that we requested added. It's all about product support. Cons Really have had no major problems in the 11 years we have used it other than normal learning curve problems. Reason for choosing MedSupply liked the description we saw on the web and decided to give it a try Review Source DR Dacia R. Inventory Manager Hospital & Health Care Used the software for: 2+ years ### "Happy with Software " March 5, 2019 5.0 I get help with whatever question or concern I have, whenever I call. Pros I like ease in adding new product to inventory list Cons I don't know what all the features are. Review Source JZ Jane Z. Surgical Assistant Used the software for: ### "Inventory System" June 9, 2010 3.0 Once set up this is set up, the system is easy to use. We still have a few bugs to iron out. And once that is straightened out we would be willing to act as a referral. Pros Fits our needs. easy to use once set up. Cons Some changes could be made - it wouold be nice if you could switch between windows, as it is if you are working in one window, you have to close it to maybe check one thing in another, then lose what you are working on. Bar Codes- it would be great if you could list what you need and just leave it there, come back to it when you have more to add and print them all at once - as it is now,if you close the window you lose them. It is not always convienient to print 3 or 4 at a time. \*\* Occationally the bar code will scan for weeks, and suddenly not identify the produce using the same bar code when we try ti scan it in - please davise avout that. Review Source Response from Decision Software Systems September 14, 2015 We have added many of the suggestions proposed by Dr. Strauss' office since the original 2010 review. It is this feedback that helps us to make the application even more useful for all our customers. RC Robin C. Administrative Assistant Medical Practice Used the software for: 2+ years ### "Met all my needs. Staff is friendly and helpful. " January 26, 2018 5.0 I never had any real problems with the software. At first, of course, we all have question, but the staff is very helpful. Pros The software is easy to navigate. exporting to excel is simple. I like to spreadsheet format and it is easily customized. Review Source SW Starla W. Operating Room Director Used the software for: ### "Extremely adaptive inventory maintenance software" March 11, 2015 5.0 When the practice decided to implement an inventory tracking software I was very apprehensive. The facility had been open for over ten years and had over 1000 unique items in stock. I will admit the implementation was rough, but with the help of the staff at Decision Software we got through it. SupplyPro is very easy to navigate and even our "computer fearful" have had no trouble using it. Our practice is constantly changing and SupplyPro has been able to change with us. There have been a few tasks that I wanted the software to perform that it wasn't capable of, however after a brief contact with the staff, they changed the PROGRAMMING to accommodate my needs! Decision Software is attentive to the needs of the current market and have not failed us in adapting their product to the ever-changing environment. I would recommend this program to anybody looking to implement an easy and stress-free way to organize and track their inventory. Review Source JM Jeremy M. Materials Manager Used the software for: ### "It's Ok, not great but ok" June 10, 2010 3.0 Good software, does basic Inventory control needs. If you want anything more advanced, go somewhere else. Pros It is easy to use if you have a background in inventory control software. Printing Barcode labels. Cons No ability to show usage on a particular item. Creating Purchase orders is difficult. Too many search methods on some screens, not enough on others. Needs better barcode device support. No ability to create a picklist for items on carts, or to input items needed on carts to create a picklist for picking items in storeroom. Review Source Response from Decision Software Systems September 11, 2015 Many user interface and reporting improvements have been made since this review was originally made. User feedback is the best source for product improvement and development. BP Brenda P. Office Operations Supervisor Used the software for: ### "SupplyPro Review " March 9, 2015 4.0 The addition of SupplyPro to our processes has been quite positive. Tracking items ordered and used in our clinics has really improved since we started using this program. This is exciting with 8 locations invlolved. Our monthly inventory counts are going really well and the low number of errors we find are related to staff. A few issues that we have encountered have been training related for staff and easily overcome. The customer service that SupplyPro offers has been great. They have been very prompt when we have reasched out to them with questions and requests for assistance. At one point we requested a custom report for internal use and the support team made that happen in a short amount of time. The SupplyPro staff have been pleasant and accommodating throughout all of our interactions with them. Review Source SR Steve R. Manager Used the software for: ### "This system will reduce your supply costs" October 24, 2012 5.0 I highly recommend this inventory system if you have inventory items in your facility. This system will quickly show you how you are spending your money and how best to save you on your bottom line. We use the Surgical Supply Pro version of this system in our out patient facility. Email me and I can give you details on the numerous areas this system assists us in providing optimal patient care while controlling our supply Costs. Pros Easy to use and set up. Customer service is the best in the business. Cons I am very critical in reviewing software. For this system, I HAVE NOT had any issues with installing, set up or using this system. This has been the best investment we have made in controlling our inventory. Review Source LG Launa G. Medical Supply Purchaser Used the software for: ### "SupplyPro Software" March 9, 2015 5.0 I really like SupplyPro for inventory for Immunization and Family Planning contraception, STD and TB medications. I am able to pull up reports when I am asked to and they are easy to read and understand. I do not use it to keep patients information so I am not sure how that side of my busness likes it but for me it is great. I have recommended it on 2 different occasion One thing that I don't really like is when the EHSuccess decides to move SupplyPro to another server and not tell anyone or open up right to get into SupplyPro to work in. This has happen serveral times but I know that it is not the fault of SupplyPro, but it is still frustrating. Review Source SP Susan P. Practice Administrator Used the software for: Less than 6 months ### "The software was relatively easy to learn." January 4, 2018 4.0 Pros We like being able to see when we received supplies between three offices before we pay an invoice. We can also finally track our implant parts by lot number. Cons There have been a few glitches that have taken some time to get worked out, but they were fixed fairly quickly. Review Source SS Santiago S. ingenieria sistemas Computer Hardware Used the software for: Less than 6 months ### "Really nice Med software " September 26, 2023 4.0 Es muy bueno,ahorra mucho tiempo y recursos cuando se usa. Pros una vez configurado, el software es sencillo de usar y de configurar según las necesidades de uno Cons Algunas funciones que tiene son algo complejas de entender o usar. Review Source LF Lauren F. Used the software for: ### "Product Review" January 20, 2015 4.0 This program lets me keep a close eye on my inventory and my orders. By creating an invoice and allowing me to email it to vendors it makes placing orders even more simple taking less time on the phone. Scanning out inventory is easy. Printing bar codes couldn't be any simpler. Whenever we have had any technical issues the Decisions Software team is always quick to research and fix a problem as fast as they can. As we have used it we have made some suggestions to make things even easier and they are always willing to hear an opinion or an idea! Review Source AB Amber B. Purchasing Agent Used the software for: ### "Wonderful" March 6, 2015 5.0 After using a very outdated system it is wonderful to have a system that can do everything I was doing manually and much more with just a few touches of a button. The staff at Decision Software are always very friendly and helpful if and when I should need their assistance. I couldn't ask for a better software for our needs or a better company to work with. Review Source Response from Decision Software Systems March 6, 2015 Amber is a real pro at managing inventory in many different departments. We appreciate her feedback on how to make SupplyPro more useful to mega-managers like her. BD Beuford D. MD Director Used the software for: ### "Rural Health Center Lake City, Colorado" November 3, 2012 5.0 Good program and very good people Pros Support, responsiveness, and flexibility have been excellent & we have not been easy Cons don't have much; They made a choice not to use written documentation, rather try hard to respond personally. That has been good but at times written documentation might have worked at 'off times' Review Source AC Anna C. Office Manager Used the software for: ### "Supply Pro" June 15, 2010 4.0 I would recommend the software to other offices, it saves time. Pros Easy to update supply inventory and items that need to be reordered. Cons Looking up supply list is difficult and no prevention measure to prevent double entries. Also vendors can not be added from the add item screen. Review Source dW denise W. manager Used the software for: ### "North Providence Primary Care" March 9, 2015 5.0 this software is great for any type or size medical office , and the support is the best I have ever had with any program. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.