Guidance Software

EnCase eDiscovery

2.5 / 5 2 reviews


Average Ratings

2 Reviews
  • 2.5 / 5
    Overall
  • 2 / 5
    Ease of Use
  • 1.5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
    In Person

Vendor Details

  • Guidance Software
  • www.guidancesoftware.com

About EnCase eDiscovery

Operates from a central location to perform search, collection, preservation and processing of electronically stored information.


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EnCase eDiscovery Features

  • Case Analytics
  • Compliance Management
  • Discussion Threads
  • Document Indexing
  • Document Tracking
  • Full Text Extraction
  • Keyword Search
  • Metadata Extraction
  • Topic Clustering

EnCase eDiscovery Reviews Recently Reviewed!

Lack Luster performance. Server was set to EnCase specs, but still took days to complete job request

Nov 15, 2017
2/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Cons: Training and documentation. The training did not align to the vendor's own documentation. When we were provided with the training manuals, only the beginning steps were included and it did not complete any process steps. We were left in the dark. On-Site vendor support arrived and told us that what we learned in training was not the right way to perform the searches. However, the tech support person could not get an email eDiscovery job to complete either.

Overall: The software could only handle records effectively and not email at all effectively.

Gets the job done

Jun 12, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The best part of this product it allows me to image multiple products at one time for both MACs and PCs.

Cons: The con for this product is that it is not user friendly and the company is always trying to please the people. Stick to what you are good at.

Overall: Gets the job done in many ways