--- title: "Ankota Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Ankota Software - reviews, pricing plans, popular comparisons to other Home Care products and more." source_url: "https://www.capterra.com/p/93203/Healthcare-Delivery-Management/" page_type: "product" language: "en" --- # Ankota Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Ankota ## What is Ankota? Ankota is all-in-one home care management software for agencies delivering non-medical home care, EVV-compliant services, adult day programs, I/DD and LTSS support, and self-direction FMS. Built for agencies of all sizes-from startups to multi-location franchises-Ankota unifies scheduling, caregiver and client management, care plans, visit verification, billing, payroll, and reporting in one platform. Key capabilities: • GPS-verified EVV with AI-assisted visit approval • Drag-and-drop scheduling with conflict detection • Multi-language caregiver mobile app with open-shift pickup • Family portal with visit updates and shared calendars • Medicaid and private-pay billing with clean claim generation • Integrated payroll from approved visits • HIPAA-compliant with role-based access • Public API and EVV aggregator integrations Trusted by 10,000+ agencies nationwide, Ankota has powered 164M+ care visits and serves more than 710,000 people. ## What is Ankota used for? [Home Care](https://www.capterra.com/home-care-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $300 Other, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ankota?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ankota.com&name=Ankota) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ankota 4.1 (7) VS. [4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) Starting Price $300 Other, Per Month Starting Price $325 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (7) Ease Of Use 4.5 (168) Value For Money 4.8 (5) Value For Money 4.5 (165) Customer Service 4.7 (6) Customer Service 4.6 (166) ## Ankota alternatives Highest Rated [4.8 (190)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (93)](https://www.capterra.com/p/215860/InMyTeam/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (65)](https://www.capterra.com/p/140368/Carecenta/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/93203/Healthcare-Delivery-Management/alternatives/) ## FAQs about Ankota Overview ### What company size and specific industries is Ankota built for? Ankota is designed for non-medical home care agencies, including private pay and Medicaid providers, as well as I/DD and LTSS organizations, self-direction FMS agencies, and adult day service providers. It fits businesses in these care and support sectors rather than a specific company size. Features and Usability ### What are the key features of Ankota? Ankota offers home health care management features including caregiver scheduling, client management, care plan management, and task scheduling. It also includes time tracking by client, clock in/out, visit verification, GPS, and real-time notifications. Additional tools cover billing and invoicing, claims management, EMR/EHR, and HIPAA compliance. Getting Started and Support ### What training and onboarding options does Ankota offer? Ankota offers in-person training, live online sessions, and documentation. In-person training supports guided instruction on site, live online sessions provide remote instruction and Q&A, and documentation gives teams written reference material for setup and ongoing use. Getting Started and Support ### What customer support options does Ankota offer? Ankota provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support experience is available here, so no claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 804 Home Care reviews Capterra reviewers point to these as the top priorities when choosing home care software: - **Scheduling** (**67%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**61%**) - **Client Management** (**58%**) Ankota supports all three features buyers rate most highly: **Scheduling**, **HIPAA Compliant**, and **Client Management**. Together, these capabilities help home care providers coordinate visits, protect sensitive patient information, and keep client records organized, allowing teams to deliver care more efficiently and maintain compliance. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users API Application programming interface that allows for integration with other systems/databases Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Assessment Management Creation, administration, and evaluation of assessments or tests Billing & Invoicing Create, manage, and send invoices or bills to customers Ankota 42 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Assessment Management: Creation, administration, and evaluation of assessments or tests - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Claims Management: Process of submitting and following up on claims with insurance companies - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Portal: Online portal where employees can access and track their own information - EMR/EHR: Create and securely store digital patient records - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Home Health Care Management: Manage the care, assistance, or services that take place in patient's home - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Point of Care System: System of devices or tools that help perform, test and capture patients' diagnostics in real-time - Referral Management: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visit Verification: Process that confirms a caregiver's visit and services provided --- Features 4.3 (7) 4.3 Based on 7 reviews ## Pricing Value for money 4.8 (5) Free Trial Free Version Basic $300.00 Other,Per Month Value for money 4.8 (5) 4.8 Based on 5 reviews ## Support, customer service and training options Customer Service 4.7 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (6) 4.7 Based on 6 reviews ## User reviews Overall rating 4.1 Based on 7 reviews Filter by rating 5(2) 4(4) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent TB Trey B. Assistant Administrator Hospital & Health Care ### "Ankota Review " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 29, 2019 My overall experience is really good. They really work with you to meet your needs. We are fully compliant (and then some) with our state EVV regulations. Pros The customization the system allows. Ankota can literally tailor to your needs. They work with you continuously to get exactly what you want out of the system. Cons Along with the customization of this system, it may take a little longer than usual for implementation and to get all the kinks worked out. Reasons for choosing Ankota The main reason why we chose Ankota was that they have the ability to make the system exactly how you want it. I have implemented two Home Health Agecnies from paper to a software system, and now our Personal Care Agency to Ankota. We only had 1 month to implement Ankota, and the staff there worked literally 24/7 to get us where we are at now. We have not been on the Ankota system for about a month and a half now, so we are still working out some kinks to get all the processes down pact, but we could not have done this transition without them. I strongly recommend this system. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CG Clelland G. Owner Health, Wellness and Fitness ### "A truly unique software solution to scheduling and attendance for any Home Care company" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 25, 2019 Super amazingly patient with me and my company. Pros Customizable Support: Minutes. Not hours or days to get a response and resolution. Innovative: If they don't have the programming you need. They'll probably build it. Cons Still has some improvements needed. They are working diligently on them. Rome wasn't built in a day. Switched from [WellSky Personal Care](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/) Price, customizable, and clearcare wasn't interested in the needs of my company for homecare solutions. Alternatives considered [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) Reasons for choosing Ankota TSHEETS is the WORST solution and I would tell anyone that they should avoid at all costs Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DT Donna T. Office Manager Hospital & Health Care ### "Ankota System Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2017 Many of my daily tasks are streamlined because of the Ankota system. I can sort and filter reports according to the data needed. The Customer Service Support Team is prompt and knowledgeable. They offer valuable suggestions and feedback to my inquiries. During any conversation, if I casually mention a nice-to-have or wish list item, their technology team makes it happen. I am constantly looking forward to upcoming enhancements to the system because of their creativity and thoughtful insight. The best part about this system is how it is tailored to the unique needs of your business. Pros Intuitive, Great Customer Support and Service, Efficient, Captures all aspects of our business needs for managing client and caregiver information. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AE Amanda E. Director of Recruiting and Onboarding Support Hospital & Health Care ### "Overall a Great Product!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 31, 2017 Overall, Ankota is a great product. The staff are friendly and helpful. We are glad that we've made this purchase. Pros The Ankota team are able to build an individualized software to meet your specific needs. They communicate well, listen to barriers and challenges, and are solution oriented. Their client-centered approach has really made a positive impact on our team. The Ankota customer support team is phenomenal. They are prompt and thorough in their support. Cons There are specific features that we would love for Ankota to be able to do, that are not available to us. For example, streamlining the scheduling and mapping process into one quick step, and having the capability to place an appointment based on the appointment before and after, while calculating drive time between those appointments, would bring us to an ideal operational state. We acknowledge the tremendous amount of work that goes into building out these features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Julie H. Program Assistant Hospital & Health Care ### "Ankota calendar" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 March 30, 2017 I use this product daily to enter and schedule appointments. It is easy to use and I am content with the product. Pros Easy step by step entry and selection of dates and times. You can spot duplicates easily, for they are in RED. Mileage feature is in RED. You can hover over to see information. Location to location feature seems to be working. Cons When certain features change without notice. The colors on the calendar slots changed. (availability/working) now contain start and end times, which seems like a duplication and takes up space on the dispatch board. The template does not have a start and end feature. It would be nice to create a calendar on a month to month basis, due to changing of schedules may occur, instead of over-riding all the time. Re-occurring feature to block off meetings that occur on a specific day and time that can block off any appointments to be scheduled. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TM Trevor M. Information Systems Engineer Hospital & Health Care ### "Ankota Software for Assessment Scheduling" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 30, 2017 When we first started using the software there were a few issues and workflow processes that did not exactly work with our business process. The software was originally designed for more of a reoccurring schedule and most of our assessments are new people and we only see them one. The Ankota team was receptive of our requests and worked with us to make some changes that fit our needs. Our scheduling staff now use the software everyday to schedule assessments for new and existing clients. With the updates and changes over the past couple years this is the best software the fits our needs and is why we will continue to use it. Pros The interface is relatively easy to learn and use. Cons The only complaint our staff have with the software is the different colors used on the scheduling dashboard. Sometimes the colors are close and it is hard to tell the difference between the type of events. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Sean S. Distribution & Equipment Supervisor Hospital & Health Care ### "Exceptional service" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 29, 2017 Pros The ability to create custom reports. Using scanners, we can pull metrics for each workers productivity, as well as tracking each individual step of our process, to address errors when they take place. The estimated times for delivery are really quite accurate. The information allow the dispatchers to give an ETA to customers inquiring without having to call the drivers directly. The customer service is quite exceptional and very responsive. Cons The system can be a little unforgiving from time to time. Unable to add delivery stops during the routing. Forces you to start over. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/93203/Healthcare-Delivery-Management/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.