# Ankota Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Ankota Software - reviews, pricing plans, popular comparisons to other Home Care products and more.

Source: https://www.capterra.com/p/93203/Healthcare-Delivery-Management

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# 

 Ankota Software Review 2026: Features, Integrations, Pros & Cons

Last updated on May 8, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Ankota

## What is Ankota?

Ankota is all-in-one home care management software for agencies delivering non-medical home care, EVV-compliant services, adult day programs, I/DD and LTSS support, and self-direction FMS. Built for agencies of all sizes-from startups to multi-location franchises-Ankota unifies scheduling, caregiver and client management, care plans, visit verification, billing, payroll, and reporting in one platform. Key capabilities: • GPS-verified EVV with AI-assisted visit approval • Drag-and-drop scheduling with conflict detection • Multi-language caregiver mobile app with open-shift pickup • Family portal with visit updates and shared calendars • Medicaid and private-pay billing with clean claim generation • Integrated payroll from approved visits • HIPAA-compliant with role-based access • Public API and EVV aggregator integrations Trusted by 10,000+ agencies nationwide, Ankota has powered 164M+ care visits and serves more than 710,000 people.

## What is Ankota used for?

[Home Care](https://www.capterra.com/home-care-software/)

Top alternative

Featured

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$300

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Ankota?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ankota.com&name=Ankota)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Ankota

4.1 (7)

VS.

[4.5 (151)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/)

Starting Price

$300

Other, Per Month

Starting Price

$295

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (7)

Ease Of Use

4.5 (151)

Value For Money

4.8 (5)

Value For Money

4.4 (93)

Customer Service

4.7 (6)

Customer Service

4.6 (144)

## Ankota alternatives

[4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/)

Starting price

$325.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (22)](https://www.capterra.com/p/182217/Home-Care-IT/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (85)](https://www.capterra.com/p/215860/InMyTeam/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/93203/Healthcare-Delivery-Management/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

API

Application programming interface that allows for integration with other systems/databases

Appointment Management

Manage various aspects of appointments including booking, rescheduling, canceling

Assessment Management

Creation, administration, and evaluation of assessments or tests

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Ankota 42 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Creation, administration, and evaluation of assessments or tests

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Manage the treatment plan and coordination between care providers and patients with special health care needs

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Communicate using direct chat or messages within the system

Process of submitting and following up on claims with insurance companies

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Track employees' arrival and departure timings for payroll purposes

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Store, manage, and track all electronic documents in a centralized location

Digitally sign online documents

Track employee schedules, availability, and performance across projects and tasks

Online portal where employees can access and track their own information

Create and securely store digital patient records

Use AI to generate content in the form of text, images, videos, etc.

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Compliant with HIPAA, which sets standards for sensitive patient data protection

Manage the care, assistance, or services that take place in patient's home

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Administer and track medication inventory, schedules, dosage, and side-effects

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Manage employee salary processes, data, taxes, and records administration efficiently

System of devices or tools that help perform, test and capture patients' diagnostics in real-time

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Process that confirms a caregiver's visit and services provided

Features

4.3 (7)

4.3

Based on 7 reviews

## Pricing

Value for money

4.8 (5)

Free Trial

Free Version

Basic

$300.00

Other,Per Month

Value for money

4.8 (5)

4.8

Based on 5 reviews

## Support, customer service and training options

Customer Service

4.7 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (6)

4.7

Based on 6 reviews

## User reviews

Overall rating

4.1

Based on 7 reviews

Filter by rating

5(2)

4(4)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

TB

Trey B.

Assistant Administrator

Hospital & Health Care

### "Ankota Review "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 29, 2019

My overall experience is really good. They really work with you to meet your needs. We are fully compliant (and then some) with our state EVV regulations.

Pros

The customization the system allows. Ankota can literally tailor to your needs. They work with you continuously to get exactly what you want out of the system.

Cons

Along with the customization of this system, it may take a little longer than usual for implementation and to get all the kinks worked out.

Reasons for choosing Ankota

The main reason why we chose Ankota was that they have the ability to make the system exactly how you want it. I have implemented two Home Health Agecnies from paper to a software system, and now our Personal Care Agency to Ankota. We only had 1 month to implement Ankota, and the staff there worked literally 24/7 to get us where we are at now. We have not been on the Ankota system for about a month and a half now, so we are still working out some kinks to get all the processes down pact, but we could not have done this transition without them. I strongly recommend this system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CG

Clelland G.

Owner

Health, Wellness and Fitness

### "A truly unique software solution to scheduling and attendance for any Home Care company"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 25, 2019

Super amazingly patient with me and my company.

Pros

Customizable Support: Minutes. Not hours or days to get a response and resolution. Innovative: If they don't have the programming you need. They'll probably build it.

Cons

Still has some improvements needed. They are working diligently on them. Rome wasn't built in a day.

Switched from

[WellSky Personal Care](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/)

Price, customizable, and clearcare wasn't interested in the needs of my company for homecare solutions.

Alternatives considered

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

Reasons for choosing Ankota

TSHEETS is the WORST solution and I would tell anyone that they should avoid at all costs

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DT

Donna T.

Office Manager

Hospital & Health Care

### "Ankota System Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 10, 2017

Many of my daily tasks are streamlined because of the Ankota system. I can sort and filter reports according to the data needed. The Customer Service Support Team is prompt and knowledgeable. They offer valuable suggestions and feedback to my inquiries. During any conversation, if I casually mention a nice-to-have or wish list item, their technology team makes it happen. I am constantly looking forward to upcoming enhancements to the system because of their creativity and thoughtful insight. The best part about this system is how it is tailored to the unique needs of your business.

Pros

Intuitive, Great Customer Support and Service, Efficient, Captures all aspects of our business needs for managing client and caregiver information.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AE

Amanda E.

Director of Recruiting and Onboarding Support

Hospital & Health Care

### "Overall a Great Product!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 31, 2017

Overall, Ankota is a great product. The staff are friendly and helpful. We are glad that we've made this purchase.

Pros

The Ankota team are able to build an individualized software to meet your specific needs. They communicate well, listen to barriers and challenges, and are solution oriented. Their client-centered approach has really made a positive impact on our team. The Ankota customer support team is phenomenal. They are prompt and thorough in their support.

Cons

There are specific features that we would love for Ankota to be able to do, that are not available to us. For example, streamlining the scheduling and mapping process into one quick step, and having the capability to place an appointment based on the appointment before and after, while calculating drive time between those appointments, would bring us to an ideal operational state. We acknowledge the tremendous amount of work that goes into building out these features.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JH

Julie H.

Program Assistant

Hospital & Health Care

### "Ankota calendar"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

March 30, 2017

I use this product daily to enter and schedule appointments. It is easy to use and I am content with the product.

Pros

Easy step by step entry and selection of dates and times. You can spot duplicates easily, for they are in RED. Mileage feature is in RED. You can hover over to see information. Location to location feature seems to be working.

Cons

When certain features change without notice. The colors on the calendar slots changed. (availability/working) now contain start and end times, which seems like a duplication and takes up space on the dispatch board. The template does not have a start and end feature. It would be nice to create a calendar on a month to month basis, due to changing of schedules may occur, instead of over-riding all the time. Re-occurring feature to block off meetings that occur on a specific day and time that can block off any appointments to be scheduled.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TM

Trevor M.

Information Systems Engineer

Hospital & Health Care

### "Ankota Software for Assessment Scheduling"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 30, 2017

When we first started using the software there were a few issues and workflow processes that did not exactly work with our business process. The software was originally designed for more of a reoccurring schedule and most of our assessments are new people and we only see them one. The Ankota team was receptive of our requests and worked with us to make some changes that fit our needs. Our scheduling staff now use the software everyday to schedule assessments for new and existing clients. With the updates and changes over the past couple years this is the best software the fits our needs and is why we will continue to use it.

Pros

The interface is relatively easy to learn and use.

Cons

The only complaint our staff have with the software is the different colors used on the scheduling dashboard. Sometimes the colors are close and it is hard to tell the difference between the type of events.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

Sean S.

Distribution & Equipment Supervisor

Hospital & Health Care

### "Exceptional service"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

March 29, 2017

Pros

The ability to create custom reports. Using scanners, we can pull metrics for each workers productivity, as well as tracking each individual step of our process, to address errors when they take place. The estimated times for delivery are really quite accurate. The information allow the dispatchers to give an ETA to customers inquiring without having to call the drivers directly. The customer service is quite exceptional and very responsive.

Cons

The system can be a little unforgiving from time to time. Unable to add delivery stops during the routing. Forces you to start over.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/93203/Healthcare-Delivery-Management/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)