# Ankota Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Ankota the right Home Health Care solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/93203/Healthcare-Delivery-Management/reviews

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Ankota

4.1 (7)

[View alternatives](https://www.capterra.com/p/93203/Healthcare-Delivery-Management/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Ankota

Ease of use

4.3

Customer Service

4.7

## Showing most helpful reviews

Showing 1-7 of 7 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CG

Clelland G.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "A truly unique software solution to scheduling and attendance for any Home Care company"

November 25, 2019

4.0

Super amazingly patient with me and my company.

Pros

Customizable Support: Minutes. Not hours or days to get a response and resolution. Innovative: If they don't have the programming you need. They'll probably build it.

Cons

Still has some improvements needed. They are working diligently on them. Rome wasn't built in a day.

Alternatives considered

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

Reason for choosing Ankota

TSHEETS is the WORST solution and I would tell anyone that they should avoid at all costs

Switched from

[WellSky Personal Care](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/)

Price, customizable, and clearcare wasn't interested in the needs of my company for homecare solutions.

Review Source

TB

Trey B.  
Assistant Administrator  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Ankota Review "

November 29, 2019

4.0

My overall experience is really good. They really work with you to meet your needs. We are fully compliant (and then some) with our state EVV regulations.

Pros

The customization the system allows. Ankota can literally tailor to your needs. They work with you continuously to get exactly what you want out of the system.

Cons

Along with the customization of this system, it may take a little longer than usual for implementation and to get all the kinks worked out.

Reason for choosing Ankota

The main reason why we chose Ankota was that they have the ability to make the system exactly how you want it. I have implemented two Home Health Agecnies from paper to a software system, and now our Personal Care Agency to Ankota. We only had 1 month to implement Ankota, and the staff there worked literally 24/7 to get us where we are at now. We have not been on the Ankota system for about a month and a half now, so we are still working out some kinks to get all the processes down pact, but we could not have done this transition without them. I strongly recommend this system.

Review Source

JH

Julie H.  
Program Assistant  
Hospital & Health Care  
Used the software for: 6-12 months

### "Ankota calendar"

March 30, 2017

3.0

I use this product daily to enter and schedule appointments. It is easy to use and I am content with the product.

Pros

Easy step by step entry and selection of dates and times. You can spot duplicates easily, for they are in RED. Mileage feature is in RED. You can hover over to see information. Location to location feature seems to be working.

Cons

When certain features change without notice. The colors on the calendar slots changed. (availability/working) now contain start and end times, which seems like a duplication and takes up space on the dispatch board. The template does not have a start and end feature. It would be nice to create a calendar on a month to month basis, due to changing of schedules may occur, instead of over-riding all the time. Re-occurring feature to block off meetings that occur on a specific day and time that can block off any appointments to be scheduled.

Review Source

SS

Sean S.  
Distribution & Equipment Supervisor  
Hospital & Health Care  
Used the software for: 2+ years

### "Exceptional service"

March 29, 2017

4.0

Pros

The ability to create custom reports. Using scanners, we can pull metrics for each workers productivity, as well as tracking each individual step of our process, to address errors when they take place. The estimated times for delivery are really quite accurate. The information allow the dispatchers to give an ETA to customers inquiring without having to call the drivers directly. The customer service is quite exceptional and very responsive.

Cons

The system can be a little unforgiving from time to time. Unable to add delivery stops during the routing. Forces you to start over.

Review Source

DT

Donna T.  
Office Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Ankota System Review"

April 10, 2017

5.0

Many of my daily tasks are streamlined because of the Ankota system. I can sort and filter reports according to the data needed. The Customer Service Support Team is prompt and knowledgeable. They offer valuable suggestions and feedback to my inquiries. During any conversation, if I casually mention a nice-to-have or wish list item, their technology team makes it happen. I am constantly looking forward to upcoming enhancements to the system because of their creativity and thoughtful insight. The best part about this system is how it is tailored to the unique needs of your business.

Pros

Intuitive, Great Customer Support and Service, Efficient, Captures all aspects of our business needs for managing client and caregiver information.

Review Source

AE

Amanda E.  
Director of Recruiting and Onboarding Support  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Overall a Great Product!"

March 31, 2017

4.0

Overall, Ankota is a great product. The staff are friendly and helpful. We are glad that we've made this purchase.

Pros

The Ankota team are able to build an individualized software to meet your specific needs. They communicate well, listen to barriers and challenges, and are solution oriented. Their client-centered approach has really made a positive impact on our team. The Ankota customer support team is phenomenal. They are prompt and thorough in their support.

Cons

There are specific features that we would love for Ankota to be able to do, that are not available to us. For example, streamlining the scheduling and mapping process into one quick step, and having the capability to place an appointment based on the appointment before and after, while calculating drive time between those appointments, would bring us to an ideal operational state. We acknowledge the tremendous amount of work that goes into building out these features.

Review Source

TM

Trevor M.  
Information Systems Engineer  
Hospital & Health Care  
Used the software for: 1-2 years

### "Ankota Software for Assessment Scheduling"

March 30, 2017

5.0

When we first started using the software there were a few issues and workflow processes that did not exactly work with our business process. The software was originally designed for more of a reoccurring schedule and most of our assessments are new people and we only see them one. The Ankota team was receptive of our requests and worked with us to make some changes that fit our needs. Our scheduling staff now use the software everyday to schedule assessments for new and existing clients. With the updates and changes over the past couple years this is the best software the fits our needs and is why we will continue to use it.

Pros

The interface is relatively easy to learn and use.

Cons

The only complaint our staff have with the software is the different colors used on the scheduling dashboard. Sometimes the colors are close and it is hard to tell the difference between the type of events.

Review Source

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