Average Ratings

2 Reviews
  • 3 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Streamline Healthcare Solutions
  • www.streamlinehealthcare.com
  • Founded 2003
  • United States

About SmartCare

Integrated, customizable, user friendly, low cost (no upfront license fees) software solutions for the behavioral healthcare market.


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SmartCare Features

  • Appointment Reminders
  • Appointment Scheduling
  • Assessment & Treatment Plans
  • Billing & Invoicing
  • Claims Management
  • E-Prescribing
  • EDI
  • EMR / EHR
  • HIPAA Compliant
  • Inpatient / Residential
  • Multi-Provider Practice
  • Patient Portal
  • Personnel Management
  • Progress Notes
  • Single Provider Practice
  • Activity Tracking
  • Assessment Notes
  • Billing & Invoicing
  • Calendar Management
  • Candidate Identification
  • Case List Management
  • Eligibility Verification
  • HIPAA Compliant
  • Medical History Records
  • Patient Records
  • Referral Management
  • Treatment Planning

SmartCare Reviews Recently Reviewed!

Doesn't function

Aug 15, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Comments: This appears to be a new company that wanted to get into the EHR business but did not hire the right programs and the overall function of the software is poor.

Pros: Appears as though it is easy to use. This could be a great program if they could get the functions to work.

Cons: Most of the functions do not work or riddled with errors. Prescribing is a nightmare. Receiving and reviewing refill requests and lab work is not working

Jun 15, 2011
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Comments: Our agency provides mental health and substance abuse services to the citizens of St. Joseph County. In the fall of 2008 we began a search for an electronic health record solution. Prior to Streamline we used a mixture of paper charts, an electronic billing system, and various spreadsheets to conduct business and reporting. We selected Streamline in December 2008. Over the next 6 months we prepared and planed the complete transition from paper to electronic charts and billing. On June 1st 2009 we went live with Smart Care (EHR), Practice Management, and Care Management with Provider Access (web solution for providers to submit and manage claims). The six month turnaround is testament to both the outstanding customer support team and the flexibility of the software to be tailored to meet our needs. Training was minimal due to the intuitive nature of the applications. Rather than having to remember the steps needed to do your job, it is a point and click dashboard-driven approach. The benefits to using Streamline: higher audit scores (due to errors corrected at the time of entry), quick data reporting on key financial and clinical measurements, fast and accurate upload of vendor billing (837), all at a very reasonable price.