--- title: "SmartCare Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SmartCare Software - reviews, pricing plans, popular comparisons to other Patient Case Management products and more." source_url: "https://www.capterra.com/p/93204/SmartCare/" page_type: "product" language: "en" --- # SmartCare Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SmartCare ## What is SmartCare? SmartCare EHR is a behavioral health and human services electronic health record (EHR) software. The SmartCare EHR platform provides organizations control to operate more efficiently and flexibility to transform care delivery through its web-based, enterprise solution with robust analytics, customizable modules, and suite of integrated solutions. ## What is SmartCare used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Mental Health](https://www.capterra.com/mental-health-software/)[Mental Health EHR](https://www.capterra.com/mental-health-ehr-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SmartCare?[Manage this product listing](https://www.g2.com/products/streamline-healthcare-smartcare/claim_requests/new?auto=true) ## SmartCare Overview Updated September 2026 AI summary SmartCare is a cloud-based electronic medical records platform for organizations of all sizes seeking to manage patient information, medical billing, and compliance in one system. It features e-prescribing, document management, and patient records, with optional tools for calendar and claims management, insurance eligibility verification, and HIPAA compliance. Deployment supports both Linux and Windows environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SmartCare 4.5 (1) VS. [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting Price Contact vendor Starting Price $32 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.3 (498) Value For Money 0.0 (0) Value For Money 4.2 (382) Customer Service 5.0 (1) Customer Service 4.2 (430) ## SmartCare alternatives Highest Rated [4.8 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.2 (339)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [CarePaths EHR](https://www.capterra.com/p/86870/CarePaths-EHR/) [3.8 (34)](https://www.capterra.com/p/86870/CarePaths-EHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 71% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/86870/CarePaths-EHR/) [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/) [3.9 (492)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/89392/drchrono-Practice-Management/) ## FAQs about SmartCare Overview ### What company size and specific industries is SmartCare built for? SmartCare is designed for behavioral health organizations, mental health providers, community mental health centers, and substance abuse treatment centers. It is built for providers in these service areas rather than for a specific company size, supporting organizations that focus on mental health and addiction treatment. Features and Usability ### What are the key features of SmartCare? SmartCare offers scheduling, rescheduling, pre-registration, and confirmations/reminders for appointment management, plus a self service portal and messaging for patient communication. Core clinical and administrative features include EMR/EHR, patient records management, treatment planning, therapy notes, document management, billing and invoicing, and insurance eligibility verification. Getting Started and Support ### What training and onboarding options does SmartCare offer? SmartCare provides in-person training, webinars, and documentation to help teams get started. In-person training supports direct guided setup, webinars offer live online instruction, and documentation gives written reference material for self-paced review and feature lookups. Getting Started and Support ### What customer support options does SmartCare offer? SmartCare provides chat support for customer assistance. No reviewer feedback is available about support experiences, so support quality, response times, and helpfulness cannot be assessed from user comments. ## Features AI summary Based on 4,113 Patient Case Management reviews Capterra data shows that buyers of Electronic Medical Records rank the following features as their top priorities: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) SmartCare supports **HIPAA Compliant** and **Patient Records Management**, helping healthcare teams protect sensitive data and maintain organized patient information in one system. However, it does not include **Charting**. Instead, it offers other important capabilities that reviewers also value, including **Medical Billing** (**58%**) and **Calendar Management** (**51%**), providing teams with tools to manage payments and schedule appointments more efficiently. Activity Tracking Track and document all activities across devices, networks, and other systems Appointment Scheduling Schedule appointments via a calendar Billing & Invoicing Create, manage, and send invoices or bills to customers Calendar Management Track and manage schedules and meetings via an integrated calendar Candidate Profiles Record candidates' information such as role, professional qualifications, experiences, skills or attributes Claims Management Process of submitting and following up on claims with insurance companies SmartCare 29 features ### All Features - Activity Tracking: Track and document all activities across devices, networks, and other systems - Appointment Scheduling: Schedule appointments via a calendar - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes - Claims Management: Process of submitting and following up on claims with insurance companies - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Document Management: Store, manage, and track all electronic documents in a centralized location - Drug Reference Database: Electronic storage of drug information such as name, brand, appearance, etc. - E-Prescribing: Transmit prescriptions to pharmacies electronically - Eligibility Verification: Identifying if all conditions that entitle a client to certain benefits are met - EMR/EHR: Create and securely store digital patient records - Graphical Data Presentation: Visual representation of data using various graphical elements such as charts, graphs, maps & other visual aids - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Medical Billing: Manage billing and payments for a healthcare provider - Medical History Records: Records of patients' medical history - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Payment Processing: Accept, record, and reconcile financial transactions - Referral Management: Log and store the source of contacts/leads - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Task Management: Create, manage and track all task activities and progression - Therapy Notes: Tools to help therapists document, record, and recall patient encounters - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Wait List Management: Record, update and manage waiting lists --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing ### Starting price Free trial available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 4.5 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JW Jason W. ### "" 4.5 Overall Rating 4.5 4.5 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 15, 2011 Our agency provides mental health and substance abuse services to the citizens of St. Joseph County. In the fall of 2008 we began a search for an electronic health record solution. Prior to Streamline we used a mixture of paper charts, an electronic billing system, and various spreadsheets to conduct business and reporting. We selected Streamline in December 2008. Over the next 6 months we prepared and planed the complete transition from paper to electronic charts and billing. On June 1st 2009 we went live with Smart Care (EHR), Practice Management, and Care Management with Provider Access (web solution for providers to submit and manage claims). The six month turnaround is testament to both the outstanding customer support team and the flexibility of the software to be tailored to meet our needs. Training was minimal due to the intuitive nature of the applications. Rather than having to remember the steps needed to do your job, it is a point and click dashboard-driven approach. The benefits to using Streamline: higher audit scores (due to errors corrected at the time of entry), quick data reporting on key financial and clinical measurements, fast and accurate upload of vendor billing (837), all at a very reasonable price. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.