--- title: "Tix Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Tix Software - reviews, pricing plans, popular comparisons to other Ticketing products and more." source_url: "https://www.capterra.com/p/9322/Tix/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # Tix Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Tix ## What is Tix? Tix is a cloud-based event ticketing solution that helps businesses manage online sales, box office operations, and payment processing. The system supports multiple ticket delivery methods including e-tickets, thermal printing, and pre-printed options. Tix integrates with over 30 e-commerce payment gateways while offering flexible merchant account options. The platform includes CRM functionality that tracks customer purchase history and provides detailed patron insights. The software features interactive seat selection with graphical maps, barcode scanning capabilities, and mobile-optimized sales pages. Tix offers email marketing tools, donation and membership processing, and season package management. The reporting suite provides customizable analytics that can be exported in multiple formats. The system maintains security through PCI Level 1 certification and SSL encryption to protect transaction data. ## What is Tix used for? [Ticketing](https://www.capterra.com/ticketing-software/)[Event Management](https://www.capterra.com/event-management-software/)[Reservations](https://www.capterra.com/reservations-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 193 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Starting price $0.25 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Ticketing / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Tix?[Manage this product listing](https://www.g2.com/products/tix/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Tix 4.8 (193) VS. [4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting Price $0.25 Other Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (192) Ease Of Use 4.8 (5,825) Value For Money 4.8 (79) Value For Money 4.9 (3,599) Customer Service 4.9 (192) Customer Service 4.9 (3,328) ## Tix alternatives Highest Rated [4.9 (596)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/) Starting price $0.28 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (275)](https://www.capterra.com/p/47852/ThunderTix/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Starting price $7000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/9322/Tix/alternatives/) ## FAQs about Tix Overview ### What problems does Tix solve? Tix solves box office bottlenecks, paper-ticket chaos, and manual event administration by giving venues reserved seating, online and in-person sales, barcode check-in, automated confirmations, and detailed reporting. Community theaters, schools, festivals, sports teams, and box office managers benefit most when they need faster setup, easier staff training, and fewer customer support headaches. Answer based on 168 reviews Overview ### Which roles and teams benefit most from Tix? Tix is most used by box office managers, event coordinators, and ticket sales teams that manage ticketing, seating, and patron transactions. Executive leaders, owners, and directors use it to oversee revenue and event performance, while office and operations managers support day-to-day administration, reporting, and smoother venue workflows. Answer based on 175 reviews Overview ### What company size and industries is Tix built for? Tix is built primarily for small organizations in entertainment, with 91% of reviewers from small businesses and 32% from Entertainment. It serves performing arts venues, colleges, universities, sporting events, dance schools, live music venues, casinos, film festivals, museums, and religious organizations, with additional reviewer concentration in Non-Profit Organization Management and Performing Arts at 11% each. Answer based on 193 reviews Features and Usability ### What are the key features of Tix? Tix includes core ticketing features like online ticketing, reserved seating, seating maps, barcode or ticket scanning, and payment processing. Reviewers also focus on event setup, venue management, and reporting, while differentiators include customizable branding, email confirmations and reminders, donations, and responsive customer support. Answer based on 123 reviews Integrations ### Which third-party tools and platforms does Tix integrate with? Tix integrates with 10 third-party tools, including payment and commerce platforms such as PayPal, authorize.net, Stripe, Square Payments, Payflow, PayTrace, Sage Payments, and Cybersource, plus SurveyMonkey, TouchNet Payment Systems, Trulioo, Orbital Payment Gateway, ePay, goEmerchant Shopping Cart Software, and iATS. Answer based on 11 reviews Getting Started and Support ### How easy is it to set up events in Tix? Tix makes event setup straightforward for most teams, especially when creating repeat shows, discounts, and package offers. Small venues, promoters, and arts organizations often find it easy to add events, duplicate templates, and manage ticket settings, though some admins still need guidance when learning less familiar back-end options. Answer based on 25 reviews Getting Started and Support ### How easy is it to onboard and train a team on Tix? Tix offers in-person training, live online sessions, webinars, documentation, and videos. Most teams report getting started quickly, with staff and student workers learning basic event setup fast. Admins handling advanced features, reporting, or backend navigation may need more time, and some reviewers found tutorials fast-paced but support highly helpful. Answer based on 21 reviews Getting Started and Support ### What customer support options does Tix offer, and how do users rate the experience? Tix offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users generally describe support as responsive, knowledgeable, and patient, with quick issue resolution and helpful training resources. Some note a learning curve, occasional delays on complex projects, and limited after-hours help in certain situations. Answer based on 123 reviews Bugs and issues ### Does Tix have bugs or technical issues? Tix runs reliably for most venues, with occasional small glitches that support usually resolves quickly. Small theaters, sports teams, and event promoters often describe the system as stable and easy to manage, though some mention slow database navigation, confusing windows, or needing live help for complex fixes. Answer based on 34 reviews ## Features AI summary Based on 3,861 Ticketing reviews Capterra data shows that buyers of ticketing software rank the following features as their top priorities: - **Event Ticketing** (**69%** of reviewers rated this feature as critical) - **Online Registration** (**61%**) - **Online Registration** (**61%**) Tix supports all three of the features reviewers rate most highly: **Event Ticketing**, **Online Registration**, and **Online Registration**. Together, these capabilities help businesses manage ticket sales, handle attendee sign-ups online, and keep the registration process organized, allowing teams to run events more efficiently and deliver a smoother buyer experience. Online Registration 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Real-time registration over the web Event Scheduling 4.8 (10) 40.00% of 10 reviewers that rated this feature as important or highly important Plan an event's time and location Attendee Management 4.9 (9) 33.33% of 9 reviewers that rated this feature as important or highly important Process of managing, tracking, and communicating with individuals who are registered to attend an event Ticket Reservations 4.9 (28) 67.86% of 28 reviewers that rated this feature as important or highly important Create and manage ticket reservations for various events Reporting/Analytics 4.7 (33) 69.70% of 33 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Seating Map 4.7 (26) 84.62% of 26 reviewers that rated this feature as important or highly important For selection of seat at booking or check-in Tix 87 features ### All Features - Access Control: Regulate who can view information within the system - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Attendee Profiles: List information about event guests - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Data Management: Searchable repository of information about clients - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Donation Management: Track/record financial donations made by members, along with the issuance of tax receipts/documents - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Exhibit/Vendor Management: Manage location logistics and coordinate the participation of exhibitors or vendors in an event - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Floor Plans & Maps: Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour - Guest List Management: Curating an intentional list of prospective guests as per relative interests to achieve specific goals. - Kiosk Ticketing: Obtain tickets via Kiosk upon arrival at event - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices - Multi-Event: Utilize the same app for multiple events - Multi-Facility: Designed to facilitate operations for more than one facility. - Online Booking: Book meetings and appointments through a website or digital platform - Online Payments: Accept and process online payment transactions - Online Registration: Real-time registration over the web - Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information - Onsite Registration: In-person, onsite registration - Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site - Order Processing: Send / receive, process, and execute orders - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Print-at-Home: The ability to print tickets before arriving - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - QR Codes: Matrix barcode that stores information - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Updates: Receive system updates as soon as any changes are made - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Reserved Seating: Specify type/number of reserved tickets based on seating selected during booking - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Sales Management: Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance. - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Season Tickets: Grants the users access to all events for one season - Seating Map: For selection of seat at booking or check-in - Social Promotion: Market event via social media tools - Support Ticket Management: Allow customers/users to submit support queries and service requests - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Reservations: Create and manage ticket reservations for various events - Ticketing: Customize, sell, and distribute tickets - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Venue Management: Includes all operations and activities associated with a physical space or location that is used for hosting events - Volunteer Management: Manage volunteer information and direct volunteer resources - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.7 (82) 4.7 Based on 82 reviews ## Pricing Value for money 4.8 (79) [View pricing plan details](https://www.capterra.com/p/9322/Tix/pricing/) Box Office $0.25 Other, It includes: - CRM and More - Easy Integration - Multiple Seating Options - Sell Tickets Online $1.50 Other, It includes: - CRM and More - Easy Integration - Multiple Seating Options - Sell Tickets Value for money 4.8 (79) 4.8 Based on 79 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/)[ PayTrace](https://www.capterra.com/p/220016/PayTrace/)[ cybersource](https://www.capterra.com/p/195/cybersource/)[ goEmerchant Shopping Cart Software](https://www.capterra.com/p/33858/Shopping-Cart/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (192) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (192) 4.9 Based on 192 reviews ## User reviews Overall rating 4.8 Based on 193 reviews Filter by rating 5(161) 4(30) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent HB Hayden B. Accountant Construction ### "Does good job" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2026 We use it to sell tickets for a huge 18-day music festival and some miscellaneous middle school shows. But it does handle the transaction part well enough. I was worried that the payment plan would mess up, but it seems to work properly. It has solved the problem of having parents wait in line for hours buying paper tickets and then giving me headaches. It mostly helps us stay away from these outrageous additional service charges from somewhere else. Pros The guy, from the chat had me watch a video explaining how to do something rather than send me an unhelpful link to an article or something. Of course we can’t charge ourselves fees on all the free comp tickets we give away. We were surprised at how quickly the money goes into our bank accounts, without everything freezing and locking up. Cons The reporting features are really clunky and I have to export three separate reports and then mash them all together to find out what happened. And when somebody wants to move their seat in the reserved seating area I basically have to fully refund them and have them rebuy their entire ticket. When I initially set this up it was very confusing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SL Sam L. Supervisor Health, Wellness and Fitness ### "Amazing quality and service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2026 Pros Tix is amazing value for the cost! Definitely extremely user friendly as well with clear concise notification systems. Cons No complaints so far! Everything has been great and customer service has been very efficient! Event ticketing has helped streamline our processes immensely! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 28, 2026 Sam, thank you for those kind words. We know how important it is for organizations like yours to be able to work efficiently, and we are glad that Tix has been able to help you streamline your processes. We look forward to continuing to provide you with a high service level at a great value! AN Anonymous User Product owner Information Technology and Services ### "Reliable Ticketing and Stellar Support" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 27, 2026 reliable core tools ,responsive reps ,unbeatable for the price, ideal for theater or mid-sized venue Pros Best for ticket reservation barcode scanning for seamless check-in and reliable for high-volume sale Cons Outdated hardware integration, like clunky credit card swipers instead of scanners, hampers check-in Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JO Jeff O. Chief Operating Officer Non-Profit Organization Management ### "Tix Easy to Work With " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 29, 2025 I have had nothing but a good experience with the Tix staff. They are always responsive and quick to reply with answers. Pros The ease of working with their staff. All of the reports are great also. Anything I want to find out, it's there. Cons How it's not very integrative with credit card readers. I have to use a really outdated credit card swipe, and would like to have used something more modern or a scanner. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 6, 2026 Jeff, I'm glad to hear that you've had a positive experience with Tix. We pride ourselves on maintaining a high service level and appreciate your acknowledgment of that. We are also happy to hear that you're getting the information you need from our reports. The use of card readers is often tied to the payment processor being used, so please reach out to us when you have a chance to discuss your card reader options. Thank you for choosing Tix! MS Morgana S. Office Manager Entertainment ### "Great experience with Tix" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 26, 2025 My training was limited (didn't have enough time with the person I was replacing) so going to my account manager (?) \[sensitive content hidden\] is great - very patient, listens to everything, and helps me resolve my issues. Also, one of the after hours tech support fellows was very understanding (this was some time ago, and I regret not getting his name). He also provided excellent customer service and helped me understand what I had to do to get back on track. Pros I'm still learning things about using the system, and \[sensitive content hidden\] was absolutely essential to help me resolve a problem using a new feature that we are including this season. After handling the first ticket exchange, she walked me through the process, step by step, giving me time to write my notes and physically follow her instructions. Cons There is so much to learn - I wish I had more time to explore all of the other areas that I am not currently familiar with using. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 24, 2025 Morgana, thank you for taking the time to share your thoughtful feedback! We’re so glad to hear that your experience with our team has been positive and that your account manager has been such a helpful and patient resource while you learn the system. It’s great to know that the step-by-step guidance made a difference and that our after-hours support team was able to assist you when you needed it most. We understand that there’s a lot to explore within Tix, and we appreciate the time and effort you’re putting into learning the platform. We’re always here to support you—whether it’s walking through new features, offering additional training, or helping you get more comfortable with areas you haven’t yet used. Thank you for choosing Tix! Silvia Mahoney Tix, Inc. CM Christopher M. Senior Lecturer Entertainment ### "Highly recommend Tix to all!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2025 Have worked with Tix since 2010 in various institutions; Positive all-round experience, both in Tix customer service and issue resolution; Grade A+. Pros Very user-friendly; every need by administrator is accounted for in the system; Excellent customer service. Cons Not much; Hard to find the best report needed (I just don't use all the reports) but all are valuable. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 24, 2025 Christopher, thank you so much for your kind words and for being a long-time Tix partner! We’re delighted to hear that you find the system user-friendly and that it meets your administrative needs. We appreciate your feedback about reports—there are a lot of options, and we understand it can take time to find the one that fits best. Our team is always happy to help you identify or customize the right reports for your needs anytime. Thank you again for your trust and partnership over the years. We truly value your continued confidence in Tix and are thrilled to have earned your “Grade A+”! Thank you for choosing Tix! Silvia Mahoney Tix, Inc. JC JORDAN C. Owner Entertainment ### "Very Happy and Satisfied TIX Affiliate" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2025 Very happy working with \[sensitive content hidden\] - they are the absolute best! Now that we're doing weekly direct deposits, life is stress free haha! Pros The easy checkout and excellent customer service, and it takes a minute to learn a Ticketing System, and TIX is the best. Cons Love everything about TIX - Our theatre company has been a loyal Tix partner for over a decade now, and very happy. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 24, 2025 Jordan, thank you so much for your wonderful feedback and for being a loyal Tix partner for over a decade! We’re thrilled to hear that you find the system easy to use and that our checkout process and customer service continue to meet your expectations. It’s also great to know that the move to weekly direct deposits has made things even smoother for you—anything that helps make your operations more stress-free is a win in our book! We value your partnership and look forward to continuing to support your theatre company’s success for many more years to come! Thank you for choosing Tix! Silvia Mahoney Tix, Inc. DE Drew E. President Sports ### "Highly Recommend TIX" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 25, 2025 Tix gets the job done without any hiccups so that I can stay moving show to show. I highly recommend checking them out, you won't regret it. Pros It's user friendly interface is awesome! I have used other online ticketing systems in years past as they do not compare to the ease that TIX has going for them. I sell Season Seats to half the venue at my shows and TIX seems to be the only online system that knows how to handle this form of ticketing effortless for me year in and year out. Cons I can't think of anything, I know that TIX if I do have any issues is always right there just one phone call away to put me right back in business. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 24, 2025 Drew, thanks so much for your glowing feedback! We’re thrilled to hear that Tix has made managing your events and season seats so seamless year after year. We’re also glad that our support team has been there for you whenever needed—quick, dependable assistance is something we take great pride in providing. Your recommendation means a lot to us, and we truly appreciate your trust and loyalty. We’re honored to be your ticketing partner and look forward to continuing to support your success! Thank you for choosing Tix! Silvia Mahoney Tix, Inc. SS Samantha S. Event Coordinator Non-Profit Organization Management ### "Great For Group Reimbursement! " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 25, 2025 My group has come back to Tix year after year. I've considered other programs but always decided to stick with Tix due to the familiarity and the vast options there are for ticket types. Pros Makes it easy for my group to pay us for events we're getting group rates for. My group has been using Tix for some time, so we're familiar with it now as well. I like being able to set times, different ticket types, and prices. Cons There is limited ability to personalize the individual website page. Lots of other products make this more involved and a bit more modern. There is a bit of a learning curve, but it's not too bad. Alternatives considered [Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/) Reasons for choosing Tix Tix has already been integrated with everything and our group is used to the product. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 23, 2025 Samantha, thank you for sharing your experience! We’re glad to hear that the platform makes it easy to manage your group events and that the flexibility with ticket types, pricing, and scheduling has been valuable for you. We also appreciate your feedback regarding website page personalization and the initial learning curve. We understand how important it is to have a modern, customizable interface, and input like yours helps us prioritize future updates to make our platform even more flexible and user-friendly. Thank you for choosing Tix! Silvia Mahoney Tix, Inc. MB Maria B. Box Office and Group Sales Manager Entertainment ### "Highly Recommend!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 25, 2025 Having moved through three ticketing systems in three years, Tix is by far the best and perfect for our needs. Pros Tix is super easy to learn both from a selling and from a management perspective and their training videos and articles are very helpful! Tix Support provides quick responses to issues and were fantastic collaborators during customer data migration & resolving challenges. They have been an enormous help managing fake accounts and overall security of customer information. Events and Packages are straight forward to create and manage and fees are quite reasonable. Cons We love the pre-formatted reports and ability to customize but at times it can be hard to customize to our exact desired outcome. Alternatives considered [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/) [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) [TicketLeap](https://www.capterra.com/p/14204/TicketLeap/) Reasons for choosing Tix Functionality, pricing, reporting, CRM, ability to create packages Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 23, 2025 Maria, thank you so much for your wonderful feedback! We’re thrilled to hear that Tix has been a great fit for your organization and that you’ve found the platform easy to learn and manage. It’s great to know our training resources, reporting tools, and support team have all contributed to a smooth experience—especially during your data migration and security management. We’ll be sure to share your kind words with our support staff! We also appreciate your comments about report customization. We understand how valuable it is to have full flexibility when analyzing your data, and feedback like yours helps us continue improving those capabilities. Thank you for choosing Tix! Silvia Mahoney Tix, Inc. [View all Reviews](https://www.capterra.com/p/9322/Tix/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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