# Symantec VIP Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Symantec VIP Software - reviews, pricing plans, popular comparisons to other Identity Management products and more. Source: https://www.capterra.com/p/93228/Symantec-VIP --- # Symantec VIP Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Symantec VIP ## What is Symantec VIP? Symantec Validation and ID Protection Service (VIP) is a user-friendly, leading cloud-based strong authentication service that enables enterprises to secure access to networks and applications without impacting productivity. ## What is Symantec VIP used for? [Multi-Factor Authentication](https://www.capterra.com/multi-factor-authentication-software/)[Identity Management](https://www.capterra.com/identity-management-software/)[Access Governance](https://www.capterra.com/access-governance-software/) Top alternative Featured Overall rating Based on 27 user reviews Reviews sentiment Positive 93% Neutral 4% Negative 4% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Symantec VIP?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.broadcom.com/&name=Symantec VIP) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Symantec VIP 4.7 (27) VS. [4.7 (931)](https://www.capterra.com/p/119653/Okta/reviews/) Starting Price Contact vendor Starting Price $6 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (27) Ease Of Use 4.6 (915) Value For Money 4.4 (17) Value For Money 4.5 (477) Customer Service 3.8 (18) Customer Service 4.5 (496) ## Symantec VIP alternatives [4.5 (66)](https://www.capterra.com/p/238195/tenfold/reviews/) Starting price $0.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (138)](https://www.capterra.com/p/154900/Auth0/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (34)](https://www.capterra.com/p/268487/ManageEngine-AD360/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/93228/Symantec-VIP/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Certification Verify user access rights within systems to confirm each user has appropriate and authorized access to resources Access Management Control and manage access to company resources Authentication Verify the identity of users/devices to enable secure access Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Multi-Factor Authentication Request two or more credentials to prove user's identity before granting access to systems Multiple Authentication Methods Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics Symantec VIP 8 features Verify user access rights within systems to confirm each user has appropriate and authorized access to resources Control and manage access to company resources Verify the identity of users/devices to enable secure access Track and manage adherence to policies for any service, product, process, or supplier Request two or more credentials to prove user's identity before granting access to systems Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics Trigger clickable pop-up messages Allow users to access multiple services after entering their login credentials once Get Advice We can help you find the software with the features you need. Features 4.4 (27) 4.4 Based on 27 reviews ## Pricing Value for money 4.4 (17) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.4 (17) 4.4 Based on 17 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (18) 3.8 Based on 18 reviews ## User reviews Overall rating 4.7 Based on 27 reviews Filter by rating 5(21) 4(4) 3(1) 2(1) 1(0) Mentioned topic Sorted by most recent CC Cory C. Senior Trial Attorney Insurance ### "Easy to use and gets the job done" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 August 14, 2023 Pros It makes it easy to sign in with two-factor authentication by generating the 6 digit code to type in when I sign into the network. It does what it's supposed to do. Cons It was a little confusing to set up a second device on my account. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HC Heather C. Resolution Analyst Insurance ### "Does its thing and does it well" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 1, 2021 Pros I click it and get my code without any other options that I'm not interested in. I can get right to the important thing I need without extra clicks or instructions, as soon as the app is launched. Cons The timing does dictate that if I click my login on my computer, before I pull up the code on the app, then it doesn't seem to work. but that's such a minor inconvenience when the app functions so well. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JZ jeff z. sales rep Computer & Network Security ### "Symantec Has Abandoned its Mid-Market Customers" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 August 19, 2020 Pros It has a large install base, which means there's a lot of knowledgebase articles and support out there. Cons It's bloated, behind the curve on technology and since it was acquired by Broadcomm, there's no more support unless you're an enterprise customer. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Resident Hospital & Health Care ### "Secure e-prescribe software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 July 10, 2020 smartphone app that allows for the secure prescription of controlled substances. Pros This software allows for the secure virtual prescription of medications. Due to increasing drug abuse and prescription forging, Symantec VIP helps to prevent medication abuse through secure prescribing. Cons Generates a series of security keys that are used with the users username, these keys are newly generated every 60 seconds, and if the user is too slow at inputting their info, the key changes and may delay prescribing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Associate Consultant Information Technology and Services ### "Superb 2FA authentication app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 31, 2020 Easy to manage all external logins easily and securely. Hassle free ui makes users to enforce this kind of 2FA activation where users can easily access data from personal laptop as well And which will improve the productivity overall. Pros \-Best in industry -Best way to get all notification on mobile for 2FA for external logins -Mobile app and ui is very very simple and registration is quite easy to understand and user friendly I have never use this kind of smooth and hassle free software. Cons When we get notification and we accept the request from app then quite often time it didn't redirect properly hence request get failed which then requires 6 digit code to copy n paste from app again. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Ashley K. Customer analyst Insurance ### "VIP ACCESS " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 24, 2020 Currently we are unable to work from Our corporate location without the access we would not be able to work home Pros This system allows me to connect from our business network from and gives me the ability to continue working remotely Cons I have notice a few times the code shows as avail however when i put it in it does not work, and i have to wait until the new code updates Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Taxonomy Analyst Internet ### "Excellent option for two factor authentication" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 21, 2020 Pros It's a very easy way to provide an extra layer of security. I've never had an issue copying the code from my phone, I find the allotted 30 seconds to be plenty of time. It was fairly easy to set up and I've had no issues using it since my first day. Cons It does require you to have access to your phone -- sometimes I worry that I will forget my device and that will cause an issue for access. The timer only gives you 30 seconds to copy the six digit authentication code, but that's not an issue for me. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LG Lisa G. Database Manager Financial Services ### "Works Great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 31, 2020 Pros I like mostly that you can keep it open but in your "tray" and just click it once and a small window in the bottom right corner pops up with large font numbers with a count-down digital timer you can see which tells you when the numbers reset. Cons I had to get an IT guy to help me set this up Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GB GREGOR B. LSP Insurance ### "VIP ACCESS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 12, 2019 I have been very satisfied with the performance of Symantec VIP Pros USING SYMANTEC VIP GIVE EXTRA PIECE OF MIND THAT IMPORTANT AND SENSITIVE INFO IS PROTECTED. IT IS SIMPLE AND EASY TO USE AND THEY EVEN HAVE A MOBILE APP. Cons THE ONLY ISSUE THAT I HAVE WITH SYMANTEC VIP IS THAT IT DOES NOT ALLOW FOR THE CODE TO UP REFRESHED. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DG dennis g. customer service Hospital & Health Care ### "Reliable Antispyware" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 24, 2019 Pros This software is easy to use and allows me to surf the web without problems. The software runs its diagnostics and I continue to work. It alerts me if there is anything wrong with my computer. Cons Sometimes it can slow the computer down. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/93228/Symantec-VIP/reviews/) Popular comparisons [Okta vs Symantec VIP](https://www.capterra.com/compare/93228-119653/Symantec-VIP-vs-Okta) [tenfold vs Symantec VIP](https://www.capterra.com/compare/93228-238195/Symantec-VIP-vs-tenfold)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)