--- title: "Symantec VIP Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Symantec VIP Software - reviews, pricing plans, popular comparisons to other Identity Management products and more." source_url: "https://www.capterra.com/p/93228/Symantec-VIP/" page_type: "product" language: "en" --- # Symantec VIP Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Symantec VIP ## What is Symantec VIP? Symantec Validation and ID Protection Service (VIP) is a user-friendly, leading cloud-based strong authentication service that enables enterprises to secure access to networks and applications without impacting productivity. ## What is Symantec VIP used for? [Multi-Factor Authentication](https://www.capterra.com/multi-factor-authentication-software/)[Identity Management](https://www.capterra.com/identity-management-software/)[Single Sign On](https://www.capterra.com/single-sign-on-software/) Top alternative Featured Overall rating Based on 27 user reviews Reviews sentiment Positive 93% Neutral 4% Negative 4% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Symantec VIP?[Manage this product listing](https://www.g2.com/products/symantec-symantec-vip/claim_requests/new?auto=true) ## Symantec VIP Overview Updated September 2026 AI summary Symantec VIP enables businesses of all sizes to manage and secure user identities with features such as multi-factor authentication, single sign on, access certification, and compliance management. Suitable for organizations seeking identity management and access governance, it deploys via cloud or on-premises platforms and supports IT teams in verifying users and protecting access across enterprise systems. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Symantec VIP 4.7 (27) VS. [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting Price Contact vendor Starting Price $8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (27) Ease Of Use 4.9 (4,880) Value For Money 4.4 (17) Value For Money 4.8 (3,726) Customer Service 3.8 (18) Customer Service 4.7 (4,013) ## Symantec VIP alternatives [4.7 (945)](https://www.capterra.com/p/119653/Okta/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (147)](https://www.capterra.com/p/154900/Auth0/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/) [4.7 (548)](https://www.capterra.com/p/228827/Duo-Security/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/228827/Duo-Security/) [NordPass Business](https://www.capterra.com/p/203254/NordPass/) [4.5 (39)](https://www.capterra.com/p/203254/NordPass/reviews/) Starting price $3.59 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203254/NordPass/) ## FAQs about Symantec VIP Overview ### Which roles and teams benefit most from Symantec VIP? Symantec VIP is most used by IT administrators, security analysts, consultants, and operations teams that need strong identity verification and secure system access. Application analysts, database managers, and support leads use it to protect logins, enforce multi-factor authentication, and reduce unauthorized access across enterprise workflows and client-facing systems. Answer based on 27 reviews Overview ### What company size and specific industries is Symantec VIP built for? Symantec VIP is designed for businesses of all sizes, including small, mid-market, and enterprise organizations. It is not tied to a specific industry and fits companies that need identity management, multi-factor authentication, and single sign-on across general business environments. Features and Usability ### What are the key features of Symantec VIP? Symantec VIP offers Multi-Factor Authentication, Single Sign On, Access Management, and Access Certification for controlling and verifying user access. It also includes Multiple Authentication Methods, Push Notifications, and Compliance Management to support identity verification and access governance across applications and systems. Getting Started and Support ### What customer support options does Symantec VIP offer? Symantec VIP provides email/help desk support, an FAQ/forum, and a knowledge base. These channels give users direct assistance and self-service guidance for common setup or access issues. Without reviewer feedback, no reliable claims can be made about response times, helpfulness, or overall support experience. Security ### How does Symantec VIP handle data security and access control? Symantec VIP uses two-factor and multifactor authentication, single sign-on, push notifications with fingerprint approval, rotating six-digit security codes, proximity unlock, and phone-to-device pairing to secure access across devices, intranet resources, and remote applications. Some reviewers note credential resets on new phones can be troublesome, and short code timers or phone dependence may delay access. Answer based on 17 reviews ## Features AI summary Based on 894 Identity Management reviews Not all Identity Management products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Access Management** (**57%** of reviewers rated this feature as critical) - **Password Management** (**65%**) - **Secure Login** (**58%**) Symantec VIP supports **Access Management**. However, it does not include **Password Management** or **Secure Login**. Instead, it offers **Single Sign On** (**51%**) and **Multi-Factor Authentication** (**52%**), which give businesses other ways to control user access and verify identities. These features help teams reduce login friction, improve account security, and manage access more efficiently across systems. Access Certification Verify user access rights within systems to confirm each user has appropriate and authorized access to resources Access Management Control and manage access to company resources Authentication Verify the identity of users/devices to enable secure access Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Multi-Factor Authentication Request two or more credentials to prove user's identity before granting access to systems Multiple Authentication Methods Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics Symantec VIP 8 features ### All Features - Access Certification: Verify user access rights within systems to confirm each user has appropriate and authorized access to resources - Access Management: Control and manage access to company resources - Authentication: Verify the identity of users/devices to enable secure access - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Multi-Factor Authentication: Request two or more credentials to prove user's identity before granting access to systems - Multiple Authentication Methods: Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics - Push Notifications: Trigger clickable pop-up messages - Single Sign On: Allow users to access multiple services after entering their login credentials once --- Get Advice We can help you find the software with the features you need. Features 4.4 (27) 4.4 Based on 27 reviews ## Pricing Value for money 4.4 (17) ### Starting price Free trial not available Value for money 4.4 (17) 4.4 Based on 17 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (18) 3.8 Based on 18 reviews ## User reviews Overall rating 4.7 Based on 27 reviews Filter by rating 5(21) 4(4) 3(1) 2(1) 1(0) Mentioned topic Sorted by most recent CC Cory C. Senior Trial Attorney Insurance ### "Easy to use and gets the job done" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 August 14, 2023 Pros It makes it easy to sign in with two-factor authentication by generating the 6 digit code to type in when I sign into the network. It does what it's supposed to do. Cons It was a little confusing to set up a second device on my account. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HC Heather C. Resolution Analyst Insurance ### "Does its thing and does it well" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 1, 2021 Pros I click it and get my code without any other options that I'm not interested in. I can get right to the important thing I need without extra clicks or instructions, as soon as the app is launched. Cons The timing does dictate that if I click my login on my computer, before I pull up the code on the app, then it doesn't seem to work. but that's such a minor inconvenience when the app functions so well. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JZ jeff Z. sales rep Computer & Network Security ### "Symantec Has Abandoned its Mid-Market Customers" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 August 19, 2020 Pros It has a large install base, which means there's a lot of knowledgebase articles and support out there. Cons It's bloated, behind the curve on technology and since it was acquired by Broadcomm, there's no more support unless you're an enterprise customer. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Resident Hospital & Health Care ### "Secure e-prescribe software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 July 10, 2020 smartphone app that allows for the secure prescription of controlled substances. Pros This software allows for the secure virtual prescription of medications. Due to increasing drug abuse and prescription forging, Symantec VIP helps to prevent medication abuse through secure prescribing. Cons Generates a series of security keys that are used with the users username, these keys are newly generated every 60 seconds, and if the user is too slow at inputting their info, the key changes and may delay prescribing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Associate Consultant Information Technology and Services ### "Superb 2FA authentication app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 31, 2020 Easy to manage all external logins easily and securely. Hassle free ui makes users to enforce this kind of 2FA activation where users can easily access data from personal laptop as well And which will improve the productivity overall. Pros \-Best in industry -Best way to get all notification on mobile for 2FA for external logins -Mobile app and ui is very very simple and registration is quite easy to understand and user friendly I have never use this kind of smooth and hassle free software. Cons When we get notification and we accept the request from app then quite often time it didn't redirect properly hence request get failed which then requires 6 digit code to copy n paste from app again. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Ashley K. Customer analyst Insurance ### "VIP ACCESS " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 24, 2020 Currently we are unable to work from Our corporate location without the access we would not be able to work home Pros This system allows me to connect from our business network from and gives me the ability to continue working remotely Cons I have notice a few times the code shows as avail however when i put it in it does not work, and i have to wait until the new code updates Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Taxonomy Analyst Internet ### "Excellent option for two factor authentication" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 21, 2020 Pros It's a very easy way to provide an extra layer of security. I've never had an issue copying the code from my phone, I find the allotted 30 seconds to be plenty of time. It was fairly easy to set up and I've had no issues using it since my first day. Cons It does require you to have access to your phone -- sometimes I worry that I will forget my device and that will cause an issue for access. The timer only gives you 30 seconds to copy the six digit authentication code, but that's not an issue for me. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LG Lisa G. Database Manager Financial Services ### "Works Great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 31, 2020 Pros I like mostly that you can keep it open but in your "tray" and just click it once and a small window in the bottom right corner pops up with large font numbers with a count-down digital timer you can see which tells you when the numbers reset. Cons I had to get an IT guy to help me set this up Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GB GREGOR B. LSP Insurance ### "VIP ACCESS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 12, 2019 I have been very satisfied with the performance of Symantec VIP Pros USING SYMANTEC VIP GIVE EXTRA PIECE OF MIND THAT IMPORTANT AND SENSITIVE INFO IS PROTECTED. IT IS SIMPLE AND EASY TO USE AND THEY EVEN HAVE A MOBILE APP. Cons THE ONLY ISSUE THAT I HAVE WITH SYMANTEC VIP IS THAT IT DOES NOT ALLOW FOR THE CODE TO UP REFRESHED. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DG dennis G. customer service Hospital & Health Care ### "Reliable Antispyware" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 24, 2019 Pros This software is easy to use and allows me to surf the web without problems. The software runs its diagnostics and I continue to work. It alerts me if there is anything wrong with my computer. Cons Sometimes it can slow the computer down. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/93228/Symantec-VIP/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.