Trend Micro

Worry-Free Business Security Advanced

4.5 / 5 29 reviews


Average Ratings

29 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
  • Support
    Business Hours

Vendor Details

  • Trend Micro
  • www.trendmicro.com
  • United States

About Worry-Free Business Security Advanced

Get better protection with faster threat scanning and quicker security updates in or out of the office.


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Worry-Free Business Security Advanced Features

  • Backup Management
  • Billing & Invoicing
  • CRM
  • Dashboard
  • Help Desk
  • Issue Management
  • Live Chat
  • Patch Management
  • Project Management
  • Remote Access
  • Remote Systems Monitoring
  • Scheduling

Worry-Free Business Security Advanced Reviews Recently Reviewed!


Not my favorite before, but Trend Officescan has come a long way.

May 15, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Has many features, if you have the full package. Just what you would expect of a Security Product.

Really improved over the years. We have seen significant reductions in user reported AV and malware issues. These latest version improved scanning and catching.

Client updates released via the console are efficient and quiet. Management from the console is fair and fairly straightforward.

Cons: All the improvements and features come at a cost. Seems to be really resource heavy on machines. As compared to past products or some other brands I have worked with.

False positive hits that need to be remediated. I know all AV may have some but this seems a bit above "normal". It becomes a firedrill when suddenly something we had used for years because "suspicious" and flagged.

One or 2 times we had a bad update from Trend causing an impact in about a 1 year stretch, last such issue was about 6 months ago. Note - Trend helped remediate this quickly.

I cannot measure this with other products so Im not sure how this experience measures up.

We are using this software to protect all our PCs, desktops and servers endpoints.

Mar 24, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: i am using this software in our company for more then 4 year(may be company s using this before i joined this as well) and what i feel it have a tremendous improvement in UI in recent release that helps administrator while setting this up.Spam filter is very much accurate. Any malware or virus detection is good and i have never seen any outbreaks till now. We found it very effective in detecting, removing or preventing and virus from infecting our systems or data.

Cons: Documentation is something that can be improved here.Licensing is over-complex and need to be improved for different features/variations. Need improvements on spyware protection front.

Capterra-loader

Just switched from on premise to a hosted solution and things got even better!

Jun 26, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Since switching to the hosted solution version management of the software and software clients has become even easier. Updates roll out and alerts are easier than ever to manage! Rules and policies are made in a pinch without any prior experience of TrenMicro systems.

Cons: Compatibility with Windows XP is limited but understandable. We have XP machines that operate legacy software for manufacturing equipment that don't have an Internet connection but are connected to the local area network so we still require AV to be installed.

Overall: Easy to use and implement while providing a high level of security to our network that can be managed remotely from anywhere with an Internet connection.

It is very good because it protects machines and servers easy to manage with its centralized console

Jul 14, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The centralized administration of several OfficeScan servers in a LAN and WAN network and the last recent update in less than 24 hours and less depending on the needs for the effective handling of the traces from the cloud

Cons: The only drawback with this antivirus is that it is very heavy on the clients and when the update of the traces in the clients fails, problems are generated in the server officescan due to the excessive use of the CPU at the level of hanging it and prevents it from being able to update the other clients

I use trend micro from 2010

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: In company, computer users click diffirient porno and virus sites. Trend micro best of against these stuations. Also you can scan every hard disc, usb drives so trend micro send you reports monthly. Some antivurs programs after you install you machine starts working very slow. But after trend micro installation you will not see bad stuation with you machine. Machine speed will be good performance.

Cons: It is not easy say any disadvantage of trend micro. Actually I didnt see any disadvantage of this software.

The most powerful Antivirus tool, to manage threats for a company's systems

Sep 03, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The intuitive and very explicit console helps a lot in the handling of security events configured, added to its versatility in implementation is very surprising, just by having more than 7 way of installing the client.

It really is a tool that greatly simplifies the management of threats and vulnerabilities that desktop computers and servers can have.

Cons:

The cost is somewhat high; but once you understand the advantages offered by your administration; will realize that it was worth it.

Good

Dec 06, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The product is very good, we use it since 2010 and we did not notice a single problem. On the client PCs its user interface is very minimal and not distracting.

Cons: It is a LAN-only product. Disconnected PCs do not get any signature updates. Scheduled full-PC scans are long and cause the system to slowdown even for hours, but they aren't mandatory and it's up to the sysadmin to plan the schedule. I don't know of any rival product with the same security levels and a better behavior.

Top of the line protection

Jul 27, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Trend Micro is a cut above its competitors in terms of overall security quality, user friendliness, and customer service. The suite we purchased for the company was used on all 8 computers and was a constant source of relief for administrators. Trend Micro offers a range of top of the line cyber security packages and we found that Enterprise Security Suite worked best for us.

Cons: This software is a bit pricier than its competitors, though it offers comparable protection. The primary upgrade for the price tag is the user interface, which is definitely a breath of fresh air.

Great solution for small to midsized AV solution and more

Sep 10, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I love the hands off I can do with this software. I can block many things at the user/desktop level in addition to the AV functionality. I can also track some information with regards to users behaviors and stop bad things from going wrong.

Cons: The initial setup would have been better with a canned solution to build on. The defaults will leave you vulnerable and needs to be locked down more. It would be better to have it locked down and then turn off options as needed. This is a better safe then sorry way to be with AV.

Overall: We had a couple solutions before we brought in Trend, this brought it down to one solution and one pain of glass to administer by. Our previous solution were way more complicated then a company our size needed. This app gives you just the right amount of controls and protection for the end users and servers.

Capterra-loader

We love TREND MICRO!

May 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use of this software is amazing. We literally set it and forget it and it manages itself. Being able to deploy a software that can run itself with minimal support is priceless.

Cons: The install took a long time. Had to install clients on every machine which took several days to complete. Well worth it though.

Overall: Complete virus security. Trend does a superior job at keeping our company safe and free from spam and viruses.

Specialized in eliminating security gaps on network.

Jul 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Trend Micro Enterprise security suite protect your network from malicious, unauthorized and harmful attacks. The suite has endpoint security, mac support, mobile and control for management. It easy use for administrator, just install the platform and configure the policy and the system will do the rest protecting your investment.

Cons: Trend Micro security has different type of suite, make sure to choose proper package for your company complete protection requirement.

A Virus Protection that truly works

Dec 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Their support is excellent especially when we are looking to them for guidance.

Pros: We had a different virus protection and changed to Trend Micro in 2016. It was the best move we could have made. The software has kept us virus clean as we've had multiple virus attempts that the software has stopped from infiltrating our system.

Cons: There isn't anything that I would say is a con to the product. For us the price is hefty but compared to the cost of a virus attack it balances out.

Trend Micro is the biggest piece of bad security software i have ever seen. I could write a program that randomly chose files and deleted them as "malicious" and still have a better success rate than the useless product you have created. The amount of fa

May 29, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality

Comments: Never touch this turd

Pros: none at all. best feature is uninstaller .The sales team is hard at work shoving this turd down every business' throat..

Cons: Trend Micro is the biggest piece of bad security software i have ever seen. I could write a program that randomly chose files and deleted them as "malicious" and still have a better success rate than the useless product you have created. The amount of false positives is ridiculous and the restore tool you need to download to restore an incorrectly quarantined file has not been able to restore a single file. Useless piece of crap.

Complete protection that takes care of everything for us

Aug 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros:

It can accurately detect, prevent or remove any spam, malware or virus to ensure that our physical, virtual, and cloud systems are well-protected and secure at all times. It scans every hard disc and usb drive and sends you a report every month. Many outbreaks and problems have been averted because of this software, so it gives us a huge relief to have it.

It's so easy to use that our system administrator just had to set it and forget it and it took care of the rest. Update rollouts and monitoring can be done in a single dashboard, so it's very convenient.

Cons: Full-system scans can take a considerable amount of time and can slow down the machine a lot. However, it is optional and the administrator can just schedule it when the systems are not in use.

Easy to use and very light

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Stops 100% of the treats and i feel that my pc is safe and protected.

The other important thing is that is industry leader.

Cons: Sometimes stops the programs that i want to run :)The software cleaning the treats without asking me.

Overall: Fully protection and the calmness to do my job.

TrendMicro Review

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is a great product. Very easy to deploy and update. Simple dashboard to monitor clients and push updates

Cons: no cons with the software at this point of time. Very easy to use product. would recommend to companies looking for AV solution

Fantastic Protection

Jul 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very simple to set up, runs automatically in background, protects from many sources, automatic reporting feature is top-notch

Cons: So far, after 3 years of using the product, I have not had any issues whatsoever, so I have no cons to report

Easy enterprise AV management

Jul 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Worth using as is easy to configure overall and deployment into a larger marketplace

Pros: Easy deployment to our international locations managing thousands on clients. Very agile and user friendly, easy policy configuration and adaptable to business needs.

Cons: Policy management can be misleading, does need time spent to test and configure initially before wide scale deployment.

I own a health office and I trust that Trend Micros is keeping sensitive information safe.

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It runs in the background and does not bog down our system. I used to work for a major competitor of Trend and I'm very happy with what I have seen so far in this product.

Cons: In the beginning it was too sensitive blocking programs it shouldn't have. I'd rather have it be too sensitive than letting malware through.

Great security!

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Install and forget about it. No updating, no hassle. It just runs in the background and the only time you see it is when it stops an attack.

Overall: computer security

Capterra-loader

This is a good alternative if you are searching for a solution to keep your computer safe.

Mar 13, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: *- Very Good Virus and Malware detector.

*- Password manager is very good it does store everything you need.

*- Good protection against ramsonware software.

Cons: *- Resource hungry as many protection software.

*- I dont like the interface, if is intuitive but it does need a bit more of clarification.

*- Help section needs to improve,

Overall: Protecting my work enviroment with this software is a must in this digital era where may people want to take advantage of your hard work.

Best Security system

Jan 27, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: This is the best security system. Our Office systems are secured with this firewall system. It enables the real-time scan.

Easy to setup, not so easy to fit your environment

Apr 25, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Central console for management, intelligent download of packages or updates, easy to detect some malware.

Cons: Slowdown the machine sometimes, and depending of the hardware, the machine becomes really slow to use.

Overall: Easier to setup in complex environments and the interface, i think, is more user-friendly than other tools.

It is 100% effective against malicious codes, I love this software!

Jun 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The best thing is that it is 100% effective against all types of malicious software, it is very effective against phishing, this tool also protects privacy in social networks

Cons: Its impact on system performance is a bit above of others antivirus. It would be wonderful if it were available in Spanish to take advantage of the features of this tool.

Good but it could be better

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Works best inside the network

Pros: Works fine, serves its purpose. secure easy to use. Very user-friendly, anyone that knows how to read can use it

Cons: It only works inside of the network. It is a problem when you have users that work remotely because they are not covered.

Capterra-loader

this is a good solution alternative to keep the computer safe from viruses and malware, functional

May 31, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Good virus and malware detector, the password manager is good, and provides good protection against ramsonware software.

Cons: It seems to me that the help section needs improvement and is a bit hungry for resources sometimes the computers computerize

Trend Micro Enterprise is a complete security suite.

Apr 24, 2015
4/5
Overall
3.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: The centralized policy management offers enterprise wide protection across gateways, mail servers, file servers, and endpoints. The software is easy to install and deploy in a mixed platform environment.

Cons: It lacks some of the advanced configuration and VPN security that I would have liked to have had. The Firewall protection was very basic.

Recommendations to other buyers: This software is best suited for the less complex security coverage and deployment. It will protect your servers and your PC's but has some issues with VPN and advance server configurations.

Definitely better alternatives

Feb 06, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 2.0/10 Not
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Pros: Good malware protection, has password keeper, file encryption, and file shredding, and has a firewall booster

Cons: Heavy performance hit, no hardened browser, webcam protection, and no unlimited plans which is a very useful feature to me

Great protection

Jan 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: I have had this product on my computer for 4 years. So far I have not had any issues.