--- title: "ICIMS Hire Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is ICIMS Hire the right Applicant Tracking solution for you? Explore 824 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/93248/iCIMS-Recruit/reviews/" page_type: "reviews" language: "en" --- ICIMS Hire 4.3 (824) [View alternatives](https://www.capterra.com/p/93248/iCIMS-Recruit/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 5th, 2026 # Reviews of ICIMS Hire Ease of use 4.1 Customer Service 4.4 ## Pros and Cons in Reviews LC Lisa C Talent Acquisition ManagerConsumer Services, 201 - 500 employeesUsed the software for: 1-2 years. “Hire could do everything that our team thought of to simplify the process of finding candidates and hiring a large number of employees in a short period for a BPO customer service call center.“ May 7, 2026 LC Lisa C Talent Acquisition ManagerConsumer Services, 201 - 500 employeesUsed the software for: 1-2 years. “As a manager in Talent Acquisition, our team learned all the ins and outs of the system and had it set up to be as close to effortless as we could imagine, but our HR Dept found the UKG piece to be cumbersome and never really learned to utilize it efficiently.“ May 7, 2026 MM Monica M HR GeneralistWarehousing, 201 - 500 employeesUsed the software for: 1-2 years. “Hire has been a strong recruitment platform for managing our hiring process end-to-end.“ March 30, 2026 SB Stephanie B Human Resource LeadRetail, 10,001+ employeesUsed the software for: 1-2 years. “It doesn’t filter the categories well even if “rejection” is selected.“ January 1, 2026 AB Aarti B HRIS ManagerSupermarkets, 10,001+ employeesUsed the software for: 1-2 years. “I have used iCIMS for nearly 7 years and I find it to be user friendly when it comes to reporting and scheduling reports.“ April 27, 2026 MV Madeline V Director of Business DevelopmentHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 1-2 years. “The website is not optimized for cell use; however, I was using a browser on my phone. If there is an app, I have not used it.“ May 21, 2025 Swaminathan S HR AssistantHospitality, 5,001 - 10,000 employeesUsed the software for: 6-12 months. “It was user friendly and easy to navigate and set up Candidate interview process which was great to navigate.“ May 1, 2026 AG Adefemi G Client service rep.Banking, 10,001+ employeesUsed the software for: 1-2 years. “The iCIMS may have too much steps to fill out when applying for an application online.“ July 19, 2025 ## Showing most helpful reviews Showing 1-25 of 824 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Bruce S. Recruitment Professional Staffing and Recruiting Used the software for: 6-12 months ### "Best in the Market for every feature you need" August 5, 2022 5.0 It has been a great experience overall using ICIMs as it covers the Recruitment Lifecycle at one place. Pros ICIMS is a very simple tool to use and we can access all the features with relevant ease with a few simple steps. Cons Using ICIMS when multiple tabs are opened at the same time the ICIMS responds very slow. Review Source JB Jason B. Recruiter Staffing and Recruiting Used the software for: 6-12 months ### "Why Recruiters love iCIMS Talent Cloud" February 7, 2023 5.0 Customizable workflows: iCIMS offers customizable workflows and approvals, allowing organizations to tailor the recruitment process to their specific needs.Improved efficiency: The platform automates many manual tasks, such as resume parsing, and eliminates the need for manual data entry, which saves time and reduces errors.Reporting and analytics: iCIMS provides detailed reports and analytics on recruitment metrics, enabling organizations to make data-driven decisions about their hiring process.Integration with other systems: iCIMS integrates with a range of other systems, such as applicant tracking systems, HR information systems, and candidate relationship management systems.Mobile accessibility: iCIMS Talent Cloud is mobile-friendly, allowing recruiters and hiring managers to access the platform from anywhere, at any time. Pros iCIMS Talent Cloud is a cloud-based recruitment platform that offers several benefits, including:Scalability: iCIMS can handle large volumes of job postings, resumes, and candidate data.User-friendly interface: The platform has a user-friendly interface that makes it easy for recruiters and hiring managers to use. Cons Like any technology, iCIMS Talent Cloud has its own set of drawbacks or limitations, including:Cost: iCIMS Talent Cloud can be expensive, especially for organizations with limited budgets.Complex setup: Implementing iCIMS Talent Cloud can be complex and time-consuming, requiring technical expertise and resources.User adoption: Getting all users to adopt the platform and use it consistently can be a challenge, especially if they are used to traditional recruitment methods.Limited customization options: While iCIMS Talent Cloud offers some customization options, some users may find the platform to be inflexible and unable to meet their specific needs.Technical issues: As with any technology, iCIMS Talent Cloud may experience technical issues that can disrupt the recruitment process and cause frustration for users.User experience: Some users may find the user interface to be confusing or difficult to navigate, especially if they are not familiar with cloud-based recruitment platforms. Switched from [Oracle Taleo Cloud](https://www.capterra.com/p/132229/Oracle-Taleo-Cloud-Service/) We switched because iCIMS had much better reporting and analytics and it offers more robust reporting and analytics capabilities, enabling us to make data-driven decisions and track performance more effectively. Review Source AA Alex A. Talent Acquisition Manager Computer Software Used the software for: 2+ years ### "Just an OK ATS" May 9, 2024 2.0 My team and I used iCIMS for 8+ years and ended up switching to another ATS that suited our needs better and was feature rich (without an extra cost). I think iCIMS is an average ATS but if you are looking for a feature rich ATS with automation and easier integrations, look elsewhere. Pros iCIMS integrates with many other recruitment tools (at a cost so watch out for that). Additionally, the look of your posting can be quite customized and you can also add images so the flexibility in this area is appreciated. Cons When comparing iCIMS to other ATS they seem behind the ball when it comes to industry standard features. If you want anything above the basic set up, there is a cost to implement it and that could easily add up, whereas other ATS have those features built right in. You also don't have much control over the settings, you need to fill out a ticket for every little change which can get tedious and sometimes a nuisance for smaller changes. Review Source RS Rita S. HR Information Analyst Hospitality Used the software for: 2+ years ### "Basic Review" September 17, 2019 5.0 several integrations - more efficiencies in managing candidates and jobs. the system has grown with us since 2010 and we continue to add Pros Alot - it is very intuitive and System Config being able to do much of what we need to do on our own and / or use that to figure out what we might need assistance with. the test site and being able to easily move new configs to production. the ability to integrate with other products so easily. User Group configuration, permissions are easy to set. Cons a very micro response but not having the ability to report on before and after field values. this was discussed in 13 or 14 and still not available. some of the reporting is limited and not being able to compare some statuses to current date would be nice Reason for choosing ICIMS Hire the ability to meet our needs, ensure us we would be able to make the product work for us without having to be too custom Switched from [BrassRing](https://www.capterra.com/p/10003158/Infinite-Talent/) It was a great product but we reached a point we had customized so much we had outgrown the product Review Source Response from iCIMS October 11, 2019 Thank you for taking the time to leave a review. We enjoy reading positive feedback and welcome constructive criticism to ensure we are meeting our customer's expectations. I'll be sure to share your feedback with the teams within iCIMS that will benefit from reading your thoughts. RP Rebecca P. Talent Acquisition Manager Hospitality Used the software for: 2+ years ### "ATS that has great value" November 1, 2019 5.0 We first chose this software because it was more competitive and more user friendly than our previous ATS. As the years have past, the customizable features to make it work for any industry and the reporting capability is why we have continued to renew. The Help Desk team is extremely responsive and don't make you feel stupid for asking a question. Pros We like the ease of use for job seekers, administrators and Hiring Managers. The customer service in the Help desk is excellent as well. Cons The reporting is so robust, it can be daunting to figure it out. Once you get the hang of it, you realize the possibilities are endless. Alternatives considered [SilkStart MultiChapter](https://www.capterra.com/p/122491/SilkStart/) Reason for choosing ICIMS Hire Best value for the cost. The other options were more expensive and didn't allow the flexibility at the time. Switched from [Jobvite](https://www.capterra.com/p/109268/Jobvite/) Most value for the cost. Review Source BL Brandi L. Human Capital Intelligence Specialist Paper & Forest Products Used the software for: 2+ years ### "Great solution for a large company" August 27, 2019 3.0 We have been able to work with the software ok. There is a bit of a clunky feel to it sometimes especially when reporting, going through the various candidate phases /bins, etc. Pros I like that it has visuals and dashboards for various roles. The best feature is being able to login as a user to see what they see. That is fantastic! Cons It is a bit too much and too configurable for our size company (approx 720 ees). I don't like how the reports are really a search. I don't like how iCIMS support doesn't work with us regarding best practices. I think that should be a main focus so that iCIMS is always researching what the best practices are so they can pass along the info to their customers. Alternatives considered [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/) Reason for choosing ICIMS Hire UltiPro at the time was a bit clunky and not user-friendly. Review Source Response from iCIMS October 11, 2019 Thank you for taking the time to leave a review. We enjoy reading positive feedback and welcome constructive criticism to ensure we are meeting our customer's expectations. I'll be sure to share your feedback with the teams within iCIMS that will benefit from reading your thoughts. JS Jennifer S. Recruiter Medical Practice Used the software for: 2+ years ### "ICIMS makes recruiting exciting!" October 16, 2019 5.0 Pros ICIMS is always one step ahead of current recruiting trends! Always enhancing existing products to further engage new candidates. Continuing to roll out new products to simplify the experience for recruiters and hiring managers. Cons Lots of clicks to get from job search to career portal. Alternatives considered [Oracle Taleo Cloud](https://www.capterra.com/p/132229/Oracle-Taleo-Cloud-Service/) Reason for choosing ICIMS Hire Better option for TA and hiring manager workflow. Switched from [Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/) Loooking for something with a spectacular candidate experience. Review Source FM Fatima M. Talent Acquisition Partner Oil & Energy Used the software for: 1-2 years ### "My Opinion" August 12, 2019 4.0 Positive Pros Functionality of Iforms Notification on status updates Reporting Cons Inability of workflows to work with each other Limitations regarding employee referrals User Admin restrictions Reason for choosing ICIMS Hire Was promised a system that could adhere to our recruitment needs. Switched from [Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/) Better candidate experience and more efficient applicant tracking system Review Source Response from iCIMS October 11, 2019 Thank you for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you and your organization. JT Juan T. Talent Acquisition Specialist I Health, Wellness and Fitness Used the software for: 1-2 years ### "Awesome Product!!!" July 10, 2019 5.0 I have had an awesome experience with iCIMS Recruit. It's a better platform than our last ATS system. Pros I love how I have everything in one system. I can post jobs, complete I-9's, and reach out to candidates all in one place. Cons I liked everything. Awesome product and system Switched from [Rival Recruit](https://www.capterra.com/p/40548/SilkRoad-Recruiting/) To have more options with recruiting, onboarding, I-9's, and job posting. Review Source Response from iCIMS October 11, 2019 Thank you for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you and your organization. Mehdi S. Recruitment Specialist Staffing and Recruiting Used the software for: 2+ years ### "One of the best ATS in the market." August 30, 2022 5.0 It has been a great experience using this tool and it helps very well in tracking full cycle recruitment. Pros It is a very easy and reliable tool to use for full-cycle recruitment and it helps to track the status of the candidates at every step. Cons Sometimes if you open a few tabs this software becomes a little sluggish and there are some backend issues as well. Review Source LP Lisa P. VP, Talent Systems Manager Management Consulting Used the software for: 2+ years ### "iCIMS - great software (flexible/configurable) and solutions-oriented support" July 13, 2017 5.0 Pros Very configurable to meet our needs Consistency across features/modules makes learning more intuitive Excellent, dedicated, consultative account management and tech support Great partners who help me to find solutions to system/business problems New release enhancements show they do listen to customers' voices Cons Realistically, there are things I wish iCIMS could do that it can't yet; fortunately their teams are solution-oriented and work with me to find a way to accomplish what I want to do within the system. Review Source AG Adefemi G. Client service rep. Banking Used the software for: 1-2 years ### "It’s a nice app" July 19, 2025 4.0 Pros I use iCIMS when filling out some job applications online. I find it useful in that regard. It’s a good application Cons The iCIMS may have too much steps to fill out when applying for an application online. Too many questions. Review Source VR Verified Reviewer Talent Acquisition Specialist Airlines/Aviation Used the software for: 6-12 months ### "Review on iCIMS Recruit module " April 10, 2019 4.0 Our overall experience with iCIMS is amazing. With the help of iCIMS, we gain a bigger pool of candidates from different sources, we manage well of the applications within the system and we build up a stronger talent pool for our company. Pros \- expand our reach to wider groups of candidate: iCIMS has partnered with Google job and other free job aggregators, that job posting function helps us to reach more candidates, we do see a significant growth of quality candidate profiles for our job openings. It is very cost effective and it saves so much time on populating our jobs on different portals. - navigate with ease within the platform: it is very easy to pull out different applications and review the resume and cover letter. I like the tabs which are very clear and categorise information in good order - Very good customer support team: Whenever I call the iCIMS customer support team, there is always someone on the phone and solves the problem for us. The customer ambassadors are professional, friendly and knowledgeable. Cons Overall, I would say there is no big issue in my user experience when iCIMS. Just two minor things, - When I move the candidate to the next bins in the recruitment workflow, I couldn't find an update button. If I reload the page, it will show up the main dashboard and I have to go back to the particular job profile again. - The cover letter button does show as the same tab of resume, I have to go back to the candidate details tab and find out the cover letter. It will be great if I can see the resume and cover letter on the same tab. Besides, we think that the hiring manager app may need more modification as right now the app doesn't equip with all the functions from a web version. Review Source Response from iCIMS June 20, 2019 Thank you for taking the time to leave a review. We enjoy reading positive feedback and welcome constructive criticism to ensure we are meeting our customer's expectations. I'll be sure to share your feedback with the teams within iCIMS that will benefit from reading your thoughts. VR Verified Reviewer Manager OR SPD MANAGER Hospital & Health Care Used the software for: 2+ years ### "Great Software for Healthcare Recruitment " February 7, 2019 5.0 The software is giving a clear view of each stage what the candidate has to go through at the time of hiring. Mostly this is accurately imputed by each hiring manager or HR . The clear view of the process is giving a full understanding when the start date of the new hire might be and making manager aware of the education plan and orientation in the healthcare facility might be. All great info! Pros The software and program are really easy to use. I worked at San Antonio Regional Hospital in California with this software and I can say loudly and proudly that I recommend it . I used it daily to access any updates regard hiring process of my candidates or applicants of the position open in my department. Cons Not sure if they have mobile access. Being always on the go, sometimes between meeting you want to check on the processes, however, I never tried to access it because was no option given. Being in management I see this a way to improve because being always gone and not at your desk mobile access can give you a great view of the process of hiring. Review Source Response from iCIMS March 21, 2019 Thank you for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you and your organization. SS Sandra S. HRIS Analyst Construction Used the software for: 1-2 years ### "Navigating the Options" March 6, 2019 5.0 IBP is able to employ technology that it didn't have two years ago and reach a wider applicant base. We have the capability to receive applications online, post and advertise our openings on a variety of job boards and most importantly, get our customers the workforce they need. Pros When building a new recruiting process and the technology around it, you need a partner with a strong background in the field and an even stronger support team. iCIMS delivers on both! Having the opportunity to configure pages, portals, fields...you name it, it can most likely be done. That means that your process is not only improving, but it's also getting the efficiency, reliability and back up it needs from the technology you're employing to help your company meet its recruiting needs, retain talent and up your employer brand. Cons With great power comes great responsibility and it's clear from the beginning that if you don't establish a clear path for your recruiting process, you can get swallowed up by all of the customization options with iCIMS. Sometimes, it's too much. Talking through your needs can help you establish a clear path forward. That is also true of introducing the platform to your users - a bit at a time is best to get buy-in - because there's just so much you can do! Review Source Response from iCIMS March 21, 2019 Thank you so much for your positive feedback and for taking the time to post this review! We enjoy reading positive feedback and welcome constructive criticism to ensure we are meeting our customer¿s expectations. I¿ll be sure to share your feedback with the teams within iCIMS that will benefit from reading your thoughts. VR Verified Reviewer Talent Acquisition Manager Computer Software Used the software for: 6-12 months ### "Not User Friendly" March 13, 2019 3.0 I have not had a good experience with iCIMS Recruit. I had to teach myself how to use it, I've spent countless hours on the line with customer support trying to get the system to do normal things and it cannot be done in this system (simple scheduling, assigning onboarding tasks - I realize that's not Recruit but whatever, sourcing out of the system is a mess - I could keep going)....I thought adding Connect would be better but it's not, so I plan to get rid of this ASAP - pay the fee to get out of it and get another system. The ONE thing I can say is the customer support team is very nice and they TRY to help as best they can. But most things cannot be done - and if they can, it's never just an A-to-B fix...it's a work-around to go from A-F-D-X-R-Z-B. Pros It is a place to store candidate information. Cons Its UI/UX is clunky, you have to configure your own dashboards (I didn't know I worked at iCIMS but, after a few days on the line with customer care, I feel like I should be getting paid), the scheduling feature is a nightmare, sourcing out of the system is a nightmare (I don't even bother), there's a "person", "candidate," and "manager" profile - ALL for the SAME individual. Why? Why can't you just have one person and they are either a candidate for a role or they're not? I've worked with so many other Applicant Tracking Systems and this was never an issue or even a "thing." Everything is "a la carte" - other ATS's such as Lever or Greenhouse are much easier to use, have built in functionalities that you'd otherwise have to pay extra for an API connector to have said functionality, and - wait for it - already have dashboards in place that make sense for most organizations - and will CUSTOMIZE IT FOR YOU - no questions asked!! Review Source KC Kevin C. Director of Resourcing Information Technology and Services Used the software for: 2+ years ### "Works well if you have someone who knows what they are doing " May 4, 2023 4.0 iCIMS was a ever long continuous improvement project that needed constant attention. We paid an implementer to set it up and he did, but there was much left that needed to be changed. I spent endless hours on iCIMS support (who are very good) to make sure our ATS was functioning properly. Pros The customization of iCIMS is undeniable. You can create all sorts of reports and integrate it with pretty much anything. Cons You really have to know what you're doing in the system to get the most out of it. An iCIMS admin on staff is almost a necessity. Review Source VR Verified Reviewer Human Resources Information System Manager Construction Used the software for: 2+ years ### "The support team is responsive and helpful." July 18, 2018 5.0 Enabled our hiring and onboarding process creating an easy visible way for candidates to reach us as well as automating the onboarding process. Pros I like the support and having a dedicated TAM. Additionally there is a lot an admin can configure. There are a lot of reference and training materials available online. Overall this software is easy to use and configure. Cons The forms are a bit clunky and are not easy to use. The forms are not visually appealing and it takes a while for updates. Additionally reports can be a bit touchy. Sometimes report data doesn't refresh as expected. The report data doesn't always dynamically update. If you make changes in the tool you have to remember to update the reports. You don't necessarily receive an error that the reports stopped working. Review Source VR Verified Reviewer Technical Recruiter Marketing and Advertising Used the software for: 2+ years ### "iCIMS Review" May 21, 2020 4.0 Ths iCIMS Recruit product has been beneficial to our business by automating certain features and speeding up the hiring process. It creates a positive candidate experience as well. We are excited to see where the product takes us! Pros The iCIMS product offers everything I need in an ATS. It manages job postings, candidate workflow, and much more. I'm able to create candidate pipelines based on skillset which is a great organizational tool. The tool is also customizable to our needs- we recently added an offer feature and a new scheduling tool was just added. Cons Some of the features aren't very user friendly. The search function for the candidate database can oftentimes be confusing. Review Source JA Julia A. HR Data Analyst Defense & Space Used the software for: 2+ years ### "iCIMS" September 19, 2019 5.0 We have improved time to fill, system analytics, and can produce actionable data to improve our recruitment process. Pros It’s extremely configurable and they put out quarterly releases in direct response to customer feedback. Cons The Offer product is an additional cost that is quite hefty. Without it, the offer letters through iforms can be a difficult process. Alternatives considered [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[Oracle Taleo Cloud](https://www.capterra.com/p/132229/Oracle-Taleo-Cloud-Service/) Reason for choosing ICIMS Hire Ease of use, customer support, UI, cost Switched from [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[Oracle Taleo Cloud](https://www.capterra.com/p/132229/Oracle-Taleo-Cloud-Service/) Ease of use, customer support, UI, cost Review Source Response from iCIMS October 11, 2019 Thank you so much for your positive feedback and for taking the time to post this review. It's our customers who allow us to constantly improve the way we do business and I'm so glad to hear that your experience with iCIMS has supported your initiatives. DQ Destiny Q. Talent Acquisition Manager Computer Software Used the software for: 2+ years ### "Not user friendly - awful UI/UX " February 21, 2019 2.0 I am not having a good experience with Recruit. It just isn’t as flexible, sleek, and up to date with the other competitors in the market. If the above were fixed, I guarantee you would keep a huge amount of market share - but we may pay whatever fee we need to get out of our contract as this is just a mess, and we - the customer - have to fix it ourselves (and that’s IF we can even fix it at all). Pros That it holds resumes and integrates well with our HRIS. Cons Where to start? - Ease is Use - UI/UX is clunky and outdated - Scheduling is not easy for interviews - Tasks take so much time to assign to users - Doesn’t integrate with a lot of other systems as easily as Lever, Greenhouse, etc. - Can’t “talk” to hiring managers in real time like competitors above - Ranking candidates is an “add-on” feature (as are most features) while included in most ATS’ - Recruiters have to configure their own dashboards and it is extremely difficult to do as well as time-consuming. Review Source Response from iCIMS March 21, 2019 Destiny, thank you for posting your feedback and bringing this to my attention. I understand how disappointing it must be to go through this and I¿m truly sorry that your experience with us hasn¿t met your expectations. Your business means a lot to us, so if you¿d like to continue this conversation, please don't hesitate to reach out to your Customer Success Manager. SG Suzanne G. HR Manager Architecture & Planning Used the software for: 1-2 years ### "Intuitive and to Easy to Use " March 8, 2019 5.0 Overall this program has significantly simplified our process of screening candidates and moving them through the hiring process, which continues to improve as we learn the system. Customer service is excellent. Implementation went pretty smoothly, but if you are connecting to your HRIS, that adds a complicating layer depending on the vendor. I am happy with the product 15 months post implementation. Pros iCIMS was a big improvement for us over the previous recruiting program we used as part of our HRIS primarily due to ease of use and reduced time in our screening process. The layout is clean and easy to read, and once you understand how things are organized, it is simple to navigate the software. We use the onboarding feature, which has automated that process for us. Customer service has been excellent. Most of the time (99%), they resolve my issue in one brief phone call. Everything is customizable and there are many training resources available to users. Cons The layout of the candidates in "bins" can be a little confusing sometimes. There was a task we were trying to improve and finally found out how to do so but it took a few conversations to figure it out. Review Source Response from iCIMS March 21, 2019 Thank you for the awesome review, Suzanne! Edith S. Corporate Recruiter Hospital & Health Care Used the software for: 1-2 years ### "CAME BACK TO ICIMS" March 22, 2016 5.0 Our HR department used ICIMS for a year and raved about it. Then our company moved to an "all in one" package to connect the functions between billing, payroll, HR and more. During this 2 year period HR simply had a data base of applicants .... not a recruiting tool. We came back to ICIMS specifically for it's ability to match our varied hiring flows, customize requisitions for each facility, hiring manager access, and the ability to capture metrics. Pros \- Truly customizable - Easy set up process - after a few ATS we knew exactly what we wanted - Clean visuals - Intuitive design - easy for new Hiring Manager to learn - Catches duplicate applicants - Search and reporting options are vast! Not limited to a few canned reports. - Ability to capture hiring expenses - Nice addition of Connect to capture passive applicants - Nice integration with Job Target to push our jobs out to job boards - Responsive Help Desk Team - Multiple learning tools (printed guides, videos, web conferences) - Reasonable price - we had been paying more for less functionality and consistent performance problems. Cons NO CONS With this system we have all the basics... plus areas to grow! Review Source Jose W. Recruiter Hospital & Health Care Used the software for: 2+ years ### "Modern Recruitment Communication" April 8, 2019 5.0 TextRecruits customer service is outstanding and the user design is easy! You can organize candidates by job titles and campaigns. An app can be downloaded to your smart device to allow for communication with candidates as needed. We have been able to successfully set up large hiring campaigns and keep candidates updated on where they are in the hiring process. We also use it for orientation and interview reminders by scheduling text to be sent out prior. Overall it has been an important tool to add to our recruiting tool box. Pros It's a web-based system that has a Google extension that allows new candidates to be quickly added without navigating away from your current page. The campaign system is also a positive feature that allows for drip marketing campaigns. Cons I would like to be able to include GIFs into some of our campaigns but this function isn't possible yet. Review Source AH Allison H. Staffing Manager Information Technology and Services Used the software for: 2+ years ### "Sticking with iCIMS" March 13, 2019 4.0 So far, so good. We are sticking around for the long haul! Pros The database allows a lot of opportunity for various recruiting functions, including keeping notes, and updating candidates throughout the process. I like that everything is time stamped, which helps keep track of candidates and when they applied/were submitted. The different bins keep us organized. Cons Not able to store more than 1 resume per profile. The emails that come from iCIMS to external mail boxes look like spam: i.e.: . This makes candidates think it's a spam bot, or because of phishing filters, it makes our emails go to spam folders, making our jobs harder. Review Source Response from iCIMS March 21, 2019 Thank you for taking the time to leave a review. We enjoy reading positive feedback and welcome constructive criticism to ensure we¿re meeting our customer¿s expectations. Regarding the email issue, I recommend reaching out to your Customer Success Manager to find a solution for this issue. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.