# Page 18 | iCIMS Hire Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 18 - Is iCIMS Hire the right Applicant Tracking solution for you? Explore 824 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/93248/iCIMS-Recruit/reviews --- iCIMS Hire 4.3 (824) [View alternatives](https://www.capterra.com/p/93248/iCIMS-Recruit/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 1st, 2026 # Page 18 - Reviews of iCIMS Hire ## Showing most helpful reviews Showing 426-450 of 824 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JS Jeannie S. VP of Recruitment Medical Practice Used the software for: 6-12 months ### "Excellent tool!" March 13, 2019 5.0 overall this has been very helpful in creating a streamlined efficient process for us. Pros this tool creates more efficiency in my recruitment process Cons nothing that I can think of at this time! Review Source VH Veronica H. Care Coordinator Retail Used the software for: 2+ years ### "Ok" June 26, 2020 5.0 Ok, happy, good. Pros The software is good, but gets you info mixed up if you use it for different companies. Cons Mixes information with different companies. Could use some work. Can be hard to use. Review Source VR Verified Reviewer Manager Biotechnology Used the software for: 6-12 months ### "icims review" March 25, 2019 5.0 Pros easy to navigate and not complex like other softwares Cons developing reporting metrics is tricky. Review Source Response from iCIMS April 30, 2019 Thank you so much for your positive feedback and for taking the time to post this review! MH Michelle H. Sr. Talent Strategist Hospital & Health Care Used the software for: 1-2 years ### "Fantastic, the ease of the product and engaging with candidates immediately has saved us time." March 30, 2018 5.0 Pros The ease, there is very little ramp-up time to learn how to use the product. Instead of continuing to cold call candidates who do not want to hear from us we are able to focus on those who are currently interested in hearing about our opportunities and get them moving along in the interview process. We love our TextRecruit! Cons It would be great with the integration of the ATS, if once the text message is sent that it would auto-populate in the Notes section of the candidate record. Review Source Response from iCIMS April 10, 2018 Thanks for the feedback Michelle! We'll pass on the auto-population feedback. SK Steve K. Manager of Employment Services Non-Profit Organization Management Used the software for: 6-12 months ### "amazing" March 13, 2019 5.0 Pros Went from a broken ATS to iCIMS and it has been great, really improved our workflow and day to day operations. Cons I HAVE NOTHING BAD TO SAY ABOUT THIS SYETEM. Review Source TM Trista M. HR Projects Coordinator Retail Used the software for: 2+ years ### "Great Customer Service and Ease of Use For All Users! " August 26, 2015 5.0 Pros The usability is very intuitive, for both the applicant/new hire and the recruiter/hiring manager. The releases are relevant to the industry and recommendations from clients. BUT the customer service is by far their best attribute! Cons Right now, there isn't anything I don't like. They recently added a search feature within a job for hiring managers, which was a pain point for them when managing a lot of candidates. Review Source CC Cynthia C. Recruiter Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Thank you icims!" April 24, 2017 5.0 Pros \- Extremely customizable (dashboard view) - Many ATS updates and added features - Very quick, responsive and supportive customer service team Cons \- Unable to easily see when candidates have been sent a message - Not as visually pleasing as other ATS are (older interface) - Statistics can be hard to pull since not many templates exist Review Source JC John C. Project Manager Environmental Services Used the software for: Less than 6 months ### "Best Recruiting Software" February 25, 2020 5.0 Overall my experience has been very positive. There are minor tweaks I'd like to see, but overall it's A+ software. Pros I was recently promoted to hiring manager at my office level and started using iCIMS recruit software. Everything is easy to use and saves me tons of time. I'm easily able to sort through candidates and reject or progress a group of candidates at once. Cons No cons so far. If I could change anything, it would be the to add in feature to let me do a side by side comparison of two candidates. Review Source TE Trini E. Admin Used the software for: 6-12 months ### "Love it!" March 30, 2018 5.0 Pros Ease of contacting multiple people fast, ease of importing candidates. Able to see how many we are contacting daily Cons Can't put in folder and not double text people who have scheduled interview. Time difference is a problem sometimes when we need assistance Review Source Response from iCIMS April 10, 2018 Happy to hear that you love it Trini! We'll pass your feedback on to the product team. JH Jennifer H. Management Consulting Used the software for: ### "iCIMS: A User-Friendly ATS" November 6, 2014 5.0 Pros iCIMS is a very user-friendly product. Someone with no experience in ATS systems could quickly learn how to use iCIMS. It's also a one-stop shop, providing various aspects necessary to source, communicate with, and hire candidates. It is an excellent recruitment resource! Being that we are regulated by the OFCCP, it is important that we have accurate documentation of our hires. iCIMS allows us to do that. As a vendor, iCIMS is also very strong. When our needs change, they are willing to listen and discuss options or develop solutions. Their help desk is also very knowledgeable and timely in their responses. I have met and worked with iCIMS for eight years. They are extremely professional and have excellent customer service skills. Cons We do wish it spoke with Oracle more easily, which would provide a more efficient and consistent work environment. Review Source EC Eric C. Account Executive Banking Used the software for: 6-12 months ### "One of my favorite recruiting platforms for sure!!" December 17, 2018 5.0 This is perfect for mid size and larger companies. Pros Ease in creating and posting open jobs and recruiting candidates are awesome through this system. Reports are excellent also as well as the customize-able dashboards. Cons There are really no cons that I can think of other than it may be a little overwhelming for inexperienced users. Review Source Krish M. Ambassador Computer Software Used the software for: Less than 6 months ### "Good ATS for keeping track of candidates data" April 28, 2019 4.0 A good tool for customization and in general keeping track of candidate's stage Pros \- Amazing workflows right for our org - Very clean and well-formated data - Good customer support Cons \- emails from ICIMS are flagged as spam - It's pretty expensive Review Source Response from iCIMS June 20, 2019 Thank you for taking the time to leave a review. We enjoy reading positive feedback and welcome constructive criticism to ensure we are meeting our customer's expectations. I'll share your feedback with the teams within iCIMS that will benefit from reading your thoughts. CS Caitlin S. Recruiting Coordinator Retail Used the software for: Less than 6 months ### "Beast of an ATS!" April 15, 2019 5.0 I have previously used ATS software designed for the public sector, while iCIMS is similar in structure, the ability to modify literally everything related to design is W-O-N-D-E-R-F-U-L! I am also very impressed with the ongoing customer service, training modules, and relationship iCIMS builds with their clients. Pros The ability to fine-tune and adapt the system based on your organization's needs. Everything can be modified to suit your needs. Cons Nothing, I cannot learn enough fast enough. I am a new user :) Review Source Response from iCIMS April 30, 2019 Thanks for your positive review Caitlin!! SB Sandeep B. Learning Specialist Consumer Goods Used the software for: 1-2 years ### "Good recruitment/applicant tracking system" November 27, 2018 4.0 Pros Our organization uses iCIMS for application tracking, we use it mostly to create requisitions for our team, the process is simple enough, however sometimes need HR folks to handhold when we have doubts. Documentation is adequate enough. Cons More comprehensive documentations for first time users as not every managers are very well versed with the system. Review Source rA raeanne A. Recruiter Hospital & Health Care Used the software for: 6-12 months ### "Text recruit has changed the spped we can connect with applicants." April 3, 2018 4.0 it has helped with the initial contact of applicants and has made scheduling pre-screen calls and or interviews much easier. No more phone tag! Pros Ease of use, turnaround time is incredible. The very forsrt day of use, I sent 35 messages and had responses within 5 minutes. Before I could waste half a day playing phone tag with people. This has made the intial contact with applicants much more efficient. Cons I do not have any real "cons." Sometimes it seems the messages are put in a delayed hold instead of being sent immediately even though my settings are set to send immediately. Review Source Response from iCIMS April 10, 2018 Thanks for the review Raeanne! Phone tag really is just the worst¿ We will pass on the feedback about the delayed messages to the product team. Edith S. Corporate Recruiter Used the software for: ### "Diamond Healthcare Corp. - Review" July 18, 2012 4.0 Most excellent Help Desk Team!!! Much thanks. Pros We can all see and share candidate information - applicants don't get lost. Cons A few features that would help us haven't been roled out yet...i.e. would like to enter program specific information that would auto-populate into our job ads. Review Source Allen M. Senior Research Analyst Used the software for: Less than 6 months ### "Nice dashboard to review your own application submissions" April 4, 2018 4.0 It allows the application process to have more clarity on both sides of the interviewing table. Pros My favorite aspect of icims recruit is the ability to see what stage your job application is in. It gives clarity to the dreaded black hole that an application process is typically like, you know where you stand. Cons The user interface is very minimal, while pleasing to the eye, it can be a little confusing knowing how to navigate your account to review application status or make updates. Review Source JF Julie F. Executive Assistant Philanthropy Used the software for: 2+ years ### "Not a user friendly product" September 19, 2018 2.0 Pros If you have the ability to search it is easy to search for candidates and jobs. Nice at a glance of applicants in bin. Cons In order to search you must give all hiring managers this ability. It also gives them the ability to see everything about your candidate/new applicant including salary offer and benefits made- not cool. Too many updates. Review Source JT Jeff T. Retail merchandising Retail Used the software for: 6-12 months ### "ICIMS Checkout" December 8, 2022 4.0 Overall simple and easy. Not complicated at all. Pros Simple features and easy access to use.. Cons Not very detailed menus or screens. Need more options Review Source Monika C. Student Health, Wellness and Fitness Used the software for: Less than 6 months ### "Good platform for job applications" January 13, 2023 4.0 I’ve benefited from using icims talent cloud because it has helped me apply for many different kinds of jobs. I have become familiar with the platform because many companies use it. Pros I like that icims is used for many jobs so I can easily sign in and apply for a job when the job poster uses icims. Cons It’s difficult to use on a mobile device. Review Source SM Suraj M. LMS Specialist Consumer Goods Used the software for: 1-2 years ### "Applicant tracking, Internal IJP's and easy to share through social media." August 21, 2018 5.0 Pros Our HR recruitment team deployed it last year and it relatively easier to our earlier system. Searching jobs in specific areas of our company is very easier since then. Cons The look and feel should have been better looking. May be we are using the default skin. Integration with Workday was a bit time consuming, but still smooth so far. Review Source RK Ripp K. Project Consultant Used the software for: ### "Keeps Getting Better " January 18, 2016 5.0 I first started working with iCIMS in 2009. In that time I have been fortunate to implement the software at two companies and several Recruiting consulting projects with clients using iCIMS. The platform is incredibly user friendly and the best part about it is how configurable and flexible it is to each company's needs. Every organization has different structures and process within their Talent Acquisition and HR functions and iCIMS has truly developed their products to meet these needs. The consistent updates to the system shows that they are on the cutting edge of recruiting enablement and technology while listening to feedback from their clients. The system has evolved so much since my first interaction with it 6 years ago. My favorite features of the system would be the configurable dashboard, reporting functions and the email campaigns The one drawback to the system comes from its configurability. While this is great, it does require an organization to commit time and resources to working with iCIMS to maximize its potential. Review Source SB Shannon B. Lead Recruiter Accounting Used the software for: 2+ years ### "effective recruitment tool" September 7, 2016 4.0 Pros ease of managers to view information supplied by both internal and external recruitment teams Cons sometimes the formatting of uploaded resumes gets really butchered. Review Source GM Gabriel M. Director of Business Development Used the software for: 6-12 months ### "Integral in the recruitment process" April 9, 2018 4.0 Contacting a multitude of candidates within minutes. Pros The ability to import a list of candidates contacts, create mass text campaign, and customize text to address candidate's first name. Cons Import mapping, filtering contacts needs to be more elevated. Search options seem a little limited. Review Source CS Chip S. Director of Sales Management Consulting Used the software for: 2+ years ### "iCIMS Review" January 15, 2016 4.5 Pros It is a robust application that meets our needs and has feature that go well beyond that. ICIMS program of continuous improvement based upon customer solicited input means that they are always developing new features that we can use. Cons Needs a better mobile device interface. I believe this is planned for the next upgrade/release of the application. Review Source Similar Products Featured ## Related categories [Recruiting](https://www.capterra.com/recruiting-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)[Job Board](https://www.capterra.com/job-board-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.