# Page 26 | iCIMS Hire Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 26 - Is iCIMS Hire the right Applicant Tracking solution for you? Explore 821 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/93248/iCIMS-Recruit/reviews

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iCIMS Hire

4.3 (821)

[View alternatives](https://www.capterra.com/p/93248/iCIMS-Recruit/alternatives/)

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Last updated March 3rd, 2026

# Page 26 - Reviews of iCIMS Hire

## Showing most helpful reviews

Showing 626-650 of 821 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TJ

Tyler J.  
  
Medical Practice  
Used the software for:

### "Great ATS to streamline hiring!"

October 21, 2014

5.0

Pros

I love that iCIMS is cutting edge. As a leader in Biotech, our company's products are leading the market. It is important that I have an ATS that keeps our recruiting streamlined and ahead of the recruiting world.

Cons

Not much. They listen to my concerns and have implemented updates based on feedback I have provided.

Review Source

GG

Glen G.  
Recruiter  
  
Used the software for:

### "MyWebGrocer, Inc. - Review "

July 25, 2012

4.0

Overall it's an excellent application and one I would highly recommend.

Pros

Ease of use, functionality, Customer Service. It also makes recruiting for a high volume of roles much easier and more organized.

Cons

There are so many reporting options, sometimes it's hard to figure out what parameters to use to generate the desired report.

Review Source

LP

Lynn P.  
  
Medical Practice  
Used the software for:

### "Changing our processes starting with our talent application system "

January 14, 2015

5.0

Pros

In choosing a vendor, it became clear that we needed a leader in the industry. We selected iCIMS as they are the SME in any ATS systems. The integration process was easy and quick. Deadlines were hit, which were very short for our company.

Cons

There is not a part that we do not like! This is a truthful statement.

Review Source

BS

Beth S.  
HR Specialist  
  
Used the software for:

### "AGP- Review"

January 17, 2013

5.0

Fantastic customer service and the team is always exceptionally receptive to my requests!

Pros

It's very easy to use. Simple but very effective!

Cons

I'm still working to learn how to better utilize the search functionality. I know the webinars will be of great assistance in this matter, though. I just need to find the time to attend!

Review Source

DV

Dan V.  
  
  
Used the software for:

### "I have been using at iCIMS ATS platform for 4 months"

March 31, 2015

4.0

I have experience with multiple ATS platforms - Taleo, Success Factors, PeopleSoft, Ceridian, HR SMart, etc. iCIMS is a good good and has proven to be a very simple and straigthforward ATS tool - the way an ATS should be. It is customizable to a company's workload and process preferences and gets the job done from the end user as well as candidate side of things. Good tool! I recommend it.

Review Source

OC

Oliver C.  
Biomedical Technician  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Oliver C. C."

June 13, 2016

5.0

My experience is really great! I would definitely recommend this to all my friends. It is easy to use and saves time and effort on job hunting.

Review Source

SD

Stephen D.  
  
Staffing and Recruiting  
Used the software for:

### "Great applicant tracking software"

November 7, 2014

5.0

Pros

I like the responsiveness of the help desk, the ability to make many modifications myself, and that it is completely web-based. Pulling reports is done easily.

Cons

There are few choices to change the job portal page. The format has not changed since 2009. I'm anxious for an app to use from mobile devices.

Review Source

DM

Debbie M.  
Human Resources Talent & Development Manager  
  
Used the software for:

### "Trump Entertainment Resorts Holdings L.P. - Review"

July 18, 2012

4.0

Thank you for listening, iCIMS! Excellent Customer Service, Compatibility, Configurability, Ease of use by applicants and hiring managers.

Pros

Ease of use, easy to "move" forms from one user to the other.

Cons

Wish the screening questions could be copied and pasted instead of having to re-type them for each requisition; resume parsing.

Review Source

IC

Iris C.  
Human Resources Business Partner  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Great platform!"

January 18, 2017

4.0

iCIMs offers a platform that is easy to use and offers great features for identifying top talent! Their customer service is excellent!

Review Source

RM

Roland M.  
President  
  
Used the software for:

### "Resource Technical Management - Review"

August 8, 2013

4.0

Pros: Thorough in its function Cons: The layout and buttons are confusing (mouseovers with the name or something would be nice)

Review Source

VR

Verified Reviewer  
ML Engineer  
Internet  
Used the software for: Less than 6 months

### "Fully functional applicant tracking system"

August 28, 2018

5.0

Pros

iCIMS Recruit provides a fully functional applicant tracking system that covers your basic applicant tracking needs with mobile functionality (which is a plus).

Cons

The overall user experience could be streamlined a lot.

Review Source

JB

Jambrea B.  
Job application  
Hospital & Health Care  
Used the software for: I used a free trial

### "Job application "

November 22, 2019

5.0

Overall process for doing and submit your job application is easy.

Pros

I like that I can connect my Google account to fill out my job application. Instead if trying to keep up with a user name and password.

Cons

I don't like that it track my website browser. That to much information respect my private online ..

Review Source

ND

Nepanji D.  
Senior Corporate Talent Acquisition Manager  
  
Used the software for:

### "Super Awesome Applicant Tracking Software"

April 3, 2015

5.0

iCIMS is one of the best Applicant Tracking Systems created. It is absolutely perfect for growing businesses. From the superb training materials to the awesome Help Desk, their technical support team is beyond great! The efficiency of the iCIMS software enabled our growing organization to onboard 1100 employees at multiple locations across the US in less than a week!

Review Source

AQ

Ashley Q.  
Social Media Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Easy to use and very helpful"

March 30, 2018

5.0

It has increased out event performance by 75%. We were just using email, but now the text recruit software supports our other event marketing efforts.

Pros

The ability to send mass texts without spamming my phone. It's easy to use and has helped with our marketing efforts A LOT. The customer service team is also pretty helpful.

Cons

The user design but they are updating that soon. Other than that I can't say bad things about this tool.

Review Source

Response from iCIMS

April 10, 2018

Glad to hear about your increased event performance Ashley!

LF

Luz F.  
Recruiter  
  
Used the software for:

### "Great Customer Service!"

April 7, 2015

5.0

ICIMS has the best customer service group you can ever experience. With their prompt response and extra tips and tricks for your ATS customization they are always there to walk your through your issues. ICIMS as a platform is also great. Every year we receive an update which keeps our TS lookinig new and usually has updated capabilities. Thanks for all you do ICIMS!!

Review Source

MK

Micki K.  
  
Hospitality  
Used the software for:

### "iCIMS survey and review"

October 2, 2014

4.5

Pros

I like the ease of use and configurability. The iCIMS team understood our needs from the very beginning and worked very diligently to customize the product to meet our specifics.

Cons

We've had challenges with interfacing with HCareers. That's not iCIMS' fault, but it's a challenge.

Review Source

CB

Christine B.  
Therapist  
Mental Health Care  
Used the software for: Less than 6 months

### "Needed in today's modern world"

September 6, 2019

4.0

TextRecruit has made it easier to communicate with job applicants. I don't always have the time to sit down and call someone. It also takes phone tag out of play.

Pros

I like that TextRecruit is easy and convenient. You can message job candidates, which seems to be the preferred form of communication these days. You can send reminders, messages if you need to change a meeting/interview and even follow up for non-communication.

Cons

There is nothing necessarily about the software I dislike. I dislike that TextRecruit takes away the face to face aspect from hiring. Although there is a video feature, in my eyes it's not the same.

Review Source

AK

Amanda K.  
HR/Education Coordinator  
  
Used the software for:

### "iCIMS - Excellent Software!"

April 3, 2015

5.0

iCIMS is, by far, the best applicant tracking system that I have worked with. It's easy for both the candidate and the recruiter. We are able to constantly be tracking where candidates are in the process. It's a great tool that helps us communicate with candidates and hiring managers all in one system. I would highly recommend the software.

Review Source

MT

Manish T.  
Project Manager  
Computer Software  
Used the software for: Less than 6 months

### "ICIMS - A well integrated Talent Acquisition Software Suite"

July 2, 2018

4.0

Pros

1) Easy to use - creation and posting open job 2) Good reporting features and dashboard 3) Provide features for customization

Cons

1) Need a interactive messaging features 2) Doesnot qualify for full service system 3) UI to be improved

Review Source

EG

Elizabeth G.  
Director of Learning & OD  
  
Used the software for: 1-2 years

### "iCims"

September 5, 2017

3.0

Pros

One location for all applicants to apply. Workflow to ensure all forms are completed. Applicants can apply for multiple positions after initial profile is created.

Cons

Cumbersome for admin when starting implementation. Not yet a seamless workflow to include onboarding.

Review Source

MM

Maureen M.  
Human Resources Mgr  
  
Used the software for:

### "Jordan's Furniture - Review"

August 8, 2013

4.0

Pros: Great support, seamless transition to career page, highly customization, dual communication with applicant, storing of all forms within iCIMS, integrated with OrangeTree. Cons: Poor job board posting options, more training on navigating reports feature, high expensive costs for I-9 tracker vs. using stand alone vendor (equifax).

Review Source

RC

Ryan C.  
Recruiting Manager  
Banking  
Used the software for:

### "Icims is a very robust ATS tool and should be seriously considered."

June 17, 2016

4.0

Pros

The ability to have a metrics dashboard right on the home screen is key. it allows you to always know the key stats.

Cons

The platform needs to be fully utilizes to work properly. have seen cases where not all users have used the product correctly and skewed the stats/

Review Source

PS

Priya S.  
Talent Acquisition specialist  
Management Consulting  
Used the software for: Less than 6 months

### "Icims"

November 7, 2016

4.0

we recently moved to iCims from Open hire.This software is definitely better than Openhire.

Review Source

BB

Brooke B.  
Recruiter  
  
Used the software for:

### "Naylor, LLC./CheckPoint HR - Review"

July 18, 2012

4.0

Overall iCIMS is a great ATS! The implementation team we worked with was very professional and attentive. There are a few features I wish were a little more user friendly.

Pros

Very easy and user friendly for applicants. A lot of great features.

Cons

Some of the features could be a little more user friendly.

Review Source

SH

Sarah H.  
Talent Specialist  
  
Used the software for:

### "Thresholds - Review"

August 8, 2013

4.0

Pros: We can customize and update most fields to our needs, training options are great, iCIMS is always improving its product, outstanding customer service Cons: The portal where candidates apply could be more user friendly (especially keyword searches), also not sure why some features only work with firefox and not internet explorer

Review Source

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