# Page 27 | iCIMS Hire Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 27 - Is iCIMS Hire the right Applicant Tracking solution for you? Explore 821 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/93248/iCIMS-Recruit/reviews

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iCIMS Hire

4.3 (821)

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Last updated March 3rd, 2026

# Page 27 - Reviews of iCIMS Hire

## Showing most helpful reviews

Showing 651-675 of 821 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NP

Nadine P.  
Human Resources Business Partner  
  
Used the software for:

### "New Customer"

March 31, 2015

5.0

The roll out of iCIMS Recruit has taken our applicant attraction and recruiting efforts to the next level . And, the implementation of Onboard has resulted in a more efficient process that ensures required paperwork is completed in advance of the new hire's start thereby reducing the paper chase burden for payroll and hiring managers.

Review Source

SD

Steve D.  
CFO  
Accounting  
Used the software for: Less than 6 months

### "Applicant Tracking Software"

August 23, 2016

4.5

Pros

It is very intuitive and user friendly. We like how it integrates with Microsoft Outlook to make it very easy to set up candidate interviews. We also can easily post open positions through social media using corporate sites as well as our employee's social media contacts which greatly expands the candidate pool.

Cons

Job candidates need to set up a user name and password to use the software. This added step may cause us to lose viable candidates.

Review Source

SG

Shannon G.  
HR Generalist  
  
Used the software for:

### "USAA Real Estate Company - Review"

August 8, 2013

4.0

Pros: Integration of various areas such as the communication center. You don't have to leave where you are at since it opens up in a new window. Cons: Very boxy feeling. Trying to create a custom report. Would like to see more options regarding OFCCP & AAP compliance - better way to report notes and disposition codes. Etc.

Review Source

RC

Rita C.  
Regional Human Resources Administrative Assistant  
Retail  
Used the software for: I used a free trial

### "iCIMS RECRUIT "

March 22, 2016

5.0

I am currently an iCIMS user and I do see improvements made - especially the search feature. I have many users who request would benefit from this feature.

Pros

I love the search feature as well as the ability to use mobile devices.

Cons

I don't see any cons in the demo, so I can't really say.

Review Source

MA

Michael A.  
Hiring Coordinator  
  
Used the software for:

### "Town & Country Markets, Inc. - Review"

August 8, 2013

4.0

Pros: Simple process for job posting with editable fields on most user-relevant fields. Keeps track of all of our applicant info effectively. Mobile access is very helpful. Cons: Lag times/stalls when using internet explorer; limited ability to flag candidates with specific info that is viewable on the appflow screen

Review Source

LW

Laura W.  
  
Computer Software  
Used the software for:

### "iCIMS makes the recruiting world a little easier!"

June 27, 2014

5.0

Pros

I really enjoy the customizable recruiter interface. Having the tabs I need at the top makes everything go smoothly.

Cons

Implementation can be quite cumbersome. We have some things we would still like to change, but we need more time in the day to do so!

Review Source

DH

Debbie H.  
HR Director  
  
Used the software for:

### "Easy to get started and easy to use"

March 20, 2015

5.0

The support team is excellent and their webinar's and iCIMS U is terrific!

Review Source

KS

Kristina S.  
  
Oil & Energy  
Used the software for:

### "Global's Experience with iCIMS"

September 16, 2014

5.0

Pros

The sales/implementation team is great, and the system works great.

Cons

Nothing yet. Any time I have had an issue, customer service handles it within hours, so it's a pretty quick turnaround. My account rep is also very accessible to my team and me.

Review Source

RR

Richard R.  
Entrepeneur  
Insurance  
Used the software for: Less than 6 months

### "Innovative Methods in Recruiting New Employees"

April 4, 2019

5.0

Pros

Simple to learn and simple to use. Most of all, it is effective and potential candidates are often heard back from within minutes, if not a few hours.

Cons

A bit on the expensive side. Results will tell over time if is turns out to be cost effective.

Review Source

DB

Dave B.  
Senior Recruiting Specialist  
  
Used the software for:

### "Maverick Technologies - Review"

August 8, 2013

5.0

Pros: easy to create and track candidates ability to configure to our needs vice being a global platform with rigid guidelines Cons: with so much data in so many bins, creating reports can be very time consuming. I will say, however, that working with tech support to assist with report creation has been terrific

Review Source

AK

Anna K.  
  
Insurance  
Used the software for:

### "Easy to use with great customer support"

September 16, 2014

4.0

Pros

I like the customization and customer support the best.

Cons

The quotes were not as transparent as I would have liked. There were some hidden costs that were realized after we had signed and begun implementation. I wish reports were easier to make.

Review Source

JK

Julia K.  
HR DIrector  
  
Used the software for:

### "Continual release of new functionality"

March 20, 2015

5.0

I have used iCIMS for 10 years, almost from their start. They have continually made upgrades and added enhanced features; some of which were items I suggested! They also have fabulous customer service (and I am a critic in this area!) Any company looking for a new ATS should include iCIMS on their short-list.

Review Source

AM

Albanis M.  
lawyer  
Law Practice  
Used the software for: Less than 6 months

### "The tool is a great option for enterprise-sized"

May 1, 2018

4.0

Pros

is a fantastic platform with respect to the tracking system of strong and intelligent candidates with exceptional talents, making it possible to find and hire the same

Cons

It requires a lot of time, it is not so easy to use and there are so many requests to finish. the application is not intuitive for the user, they should also consider allowing the user to personalize the requests a little more

Review Source

TP

Tammy P.  
Senior Recruiter  
Medical Practice  
Used the software for: Less than 6 months

### "iCIMS"

October 31, 2016

3.0

It has a lot of clicks, but works fine for the most part.

Review Source

SW

Scott W.  
Talent Acquisition Manager  
  
Used the software for:

### "Cumming Group Inc. - Review"

August 8, 2013

5.0

In order: 1. Customer Service 2. Configurabable 3. Cost 4. The platform has grown with our company . The reporting function is too cumbersome. You have to be an advanced user to create good custom reports. Certain add-ons should come with RECRUIT such as social distribution. Its standard in TA today.

Review Source

WH

William H.  
Recruitment Coordinator  
  
Used the software for:

### "Associate, Executive, and Senior Director "

January 14, 2010

5.0

I would recommend this product to any one looking to bring recruitment to the next level.

Pros

It is a great recruitment system that meets you needs. We were able to bring your recruitmendt process to a professional level through iCIMS.

Cons

Nothing at this time.

Review Source

AK

Alli K.  
Recruiter  
  
Used the software for:

### "First Citizens Bank and Trust Company, Inc - Review"

July 18, 2012

4.0

The iCIMS Platform is user friendly and has good Customer Service (Help Desk Tickets).

Pros

\- Easy to use and track candidates. - Ability to have a pipeline to store candidates that we would like to keep for future use.

Cons

No real cons that I have come across.

Review Source

LW

Laura W.  
  
  
Used the software for: I used a free trial

### "IEase"

March 31, 2016

4.0

I have really enjoyed using iCIMS over the last year, the ease of sending resumes to hiring managers, or having them log in to review them is so so easy!

Pros

Easy, great workflow, seamless process

Cons

System crashes :( As we all know they shut down the recruiting process.

Review Source

AV

Alissa V.  
Corporate Manager of Talent Acquisition  
  
Used the software for:

### "Cornerstone Healthcare Group - Review"

August 8, 2013

4.0

Pros: Ease of use, free and regular upgrades, reporting, user admin customization ability. Cons: Must purchase CRM to track sourcing activities. Inability to complete multiple steps in the applicant flow on one screen. You must change, save and close. Then open again, change, save and close.

Review Source

BC

Bonnie C.  
Talent Representative  
  
Used the software for:

### "Great All Around!"

April 6, 2015

5.0

iCIMS is great to work with. We came from doing everything by paper to now being able to track a number of different things such as metrics, our candidate pool, email conversations, and much more! We also streamline our on-boarding through iCIMS as well. Overall iCIMS is great to work with!

Review Source

VL

Vera L.  
Adminstration  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "I love how this software keeps you very organized. Awesome system"

September 9, 2016

4.5

Pros

I love how it helps you to keep the canidates organized in the right position. I make working in the recruiting industry an easy job because you are able to house all of your canidates information.

Cons

If you put the canidate under the wrong files and you move them, the system do not delete the old one. The canidates stays under both files created. Make it should ask if you want to delete or keep them under both position.

Review Source

OH

Olivia H.  
Technical Recruiter  
  
Used the software for:

### "ISS, Inc. - Review"

July 18, 2012

4.0

iCIMS has the best Customer Service and Technical Support representatives that I have ever had the pleasure of working with in my 27 years working in business!

Pros

Easy to use!

Cons

We have not built out iCIMS, as a company, to utilize all of its features and functionality.

Review Source

CM

Carolyn M.  
HR Generalist  
  
Used the software for:

### "Great Customer Service"

April 3, 2014

5.0

All staff very knowledgeable and nice.

Review Source

CM

Carolyn M.  
HR Generalist  
  
Used the software for:

### "Great Customer Service"

April 3, 2014

5.0

All staff very knowledgeable and nice.

Review Source

LH

Lindsay H.  
Talent Acquisition Manager  
  
Used the software for:

### "Rise Interactive - Review"

August 8, 2013

4.0

Pros: Customer service & ability to add field/hide, and then report on them. Cons: The pre made reports (time to hire) are not clear on what information it is pulling, nor how to make the report most accurate, especially in a small company that may not have a process fully built out

Review Source

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