# Page 28 | iCIMS Hire Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 28 - Is iCIMS Hire the right Applicant Tracking solution for you? Explore 821 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/93248/iCIMS-Recruit/reviews

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iCIMS Hire

4.3 (821)

[View alternatives](https://www.capterra.com/p/93248/iCIMS-Recruit/alternatives/)

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Last updated March 3rd, 2026

# Page 28 - Reviews of iCIMS Hire

## Showing most helpful reviews

Showing 676-700 of 821 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ML

Michelle L.  
HR Manager  
  
Used the software for:

### "Hazelden - Review"

August 8, 2013

4.0

Pros: Great R&D resulting in continual progress; fantastic customer service;solid system without technical glitches or complicated functionality. Cons: Has to be integrated into our HRMS which costs dollars so there is a constant selling aspect (internally) to holding onto iCims

Review Source

AS

Alexandra S.  
Receptionist  
Real Estate  
Used the software for: Less than 6 months

### "Glitchy App"

October 15, 2019

3.0

Pros

It seemed to ease the difficulty of texting a multitude of people at one time and organizing them to do so.

Cons

Errors would be encountered in terms of sending a message to someone that was already sent the message before.

Review Source

PW

Paola W.  
Senior Recruiter  
  
Used the software for:

### "BookIt.com - Review"

August 8, 2013

5.0

User friendly system, keeps us organized, easy to navigate and access candidate information as well as job templates. Implementation has been slow, they go over basic functions but not detailed information such as how to build specific reports and creating specific searches.

Review Source

BM

Bob M.  
Senior Recruiting Manager  
  
Used the software for:

### "Excellent Applicant Tracking System"

March 20, 2015

5.0

We have been completely satisfied with the iCIMS ATS. As a Federal Contractor the required reporting applicant logs are excellent. Ease of use by all hiring managers and administrators in tremendous. The customer service support from implementation to daily use is 2nd to none.

Review Source

KG

Kristen G.  
Hospital Manager  
Veterinary  
Used the software for: Less than 6 months

### "Icims review"

August 19, 2021

3.0

Pros

I like that all recruiting is done through one system

Cons

It is a little complicated to use at times.

Review Source

SP

Sarah P.  
Company Administrator  
  
Used the software for:

### "Metroworth Consulting Ltd - Review"

August 8, 2013

4.0

Increased ability to track candidate activity and report on this data. No SMS functions The new release has adopted a different look to the CV tab on a candidate record and even though you get a zoom in/out tool, this doesn't always allow you to scroll across the CV.

Review Source

SK

Sandy K.  
Global Manager, Talent Management  
Chemicals  
Used the software for: Less than 6 months

### "Solid Recruitment & Onboarding system"

January 22, 2020

4.0

Pros

I like the focus on Recruitment and Onboarding rather than trying to be an all-around talent management system.

Cons

More customization is always preferred for any applicant tracking system and enhanced reporting.

Review Source

LC

Lawrence C.  
Recruiter  
Utilities  
Used the software for:

### "Awesome System"

November 25, 2015

5.0

Pros

Their friendly engaging staff and clear communication make the process really smooth.

Cons

I like everything about the product. Staff are knowledgeable and friendly. So far everything has been delivered on time.

Review Source

SH

Sharon H.  
  
Electrical/Electronic Manufacturing  
Used the software for:

### "On-line applicant tracking and recruitment"

September 23, 2014

3.0

Pros

It was nice having a dedicated representative for problem solving. The online resources were helpful.

Cons

There are lots of options, but some of the features are not easy to access. It may take multiple steps.

Review Source

JF

Jackie F.  
  
Retail  
Used the software for:

### "iCims Review"

July 16, 2014

5.0

Pros

What I like most about iCIMS is the ease of usability and the customer service. It is top notch!

Cons

I wish the system had the capability in the CRM tool to automatically send emails to interested candidates.

Review Source

SS

Sherry S.  
Physician Recruiter  
Hospital & Health Care  
Used the software for: 6-12 months

### "ICIMS"

December 18, 2018

4.0

Pros

I think that it is probably good for tracking new employees but, I don't generally use it for that.

Cons

I have trouble with the "advance" option in the software and am never sure when I should hit which button. It usually results in duplicate entries with no way to remove them. I do not use the product regularly so I would guess this is mostly operator error.

Review Source

MK

Morgan K.  
  
Construction  
Used the software for:

### "iCIMS is High Value"

April 3, 2014

5.0

Pros

I love that the iCIMS Talent Platform is very customizable. There is a great deal of customization of everything within the data.

Cons

I can't think of anything that I like least about this product or vendor.

Review Source

sK

sidra K.  
Director of Talent  
Management Consulting  
Used the software for:

### "Easy to use"

August 8, 2017

3.0

Pros

Very use friendly and easily tracks all internal applicants. Clean interface and overall ease of use

Cons

Could be more price effective. Take a bit of on boarding and training to be able to start navigating

Review Source

CH

Cynthia H.  
Employment Manager  
  
Used the software for:

### "Catholic Charities of Onondaga County - Review"

August 8, 2013

4.0

Pros- Tech support always available and helpful.Affordable. Cons:Lack of flexibility w iCIMS now features such as employment application. System configuration limited w iCIMS now Learning is trial and error for those who do not want to call customer support.

Review Source

CF

Caitlin F.  
HR Project Administrator  
  
Used the software for:

### "iCIMS Applicant Tracking Software "

March 31, 2015

5.0

iCIMS has been extremely helpful supporting our needs as a changing organization. They recently helped us to create a platform for our internal applicants to be filtered into a new portal. This allowed us to better manage the flow and communication of internals.

Review Source

MM

Matt M.  
  
Medical Practice  
Used the software for:

### "Easy Product to Get the Job Done"

April 4, 2014

5.0

Pros

What I like best about the iCIMS Talent Platform is that is easy to use. It also allows you to customize many of the features.

Cons

I dislike that there is no searching by phone number and no call tracking.

Review Source

WE

Wendy E.  
  
Banking  
Used the software for:

### "All good with iCIMS"

April 10, 2014

5.0

Pros

I really like the iCIMS Talent Platform. The system is easy to use, and the customer service from iCIMS is great.

Cons

Everything is good with iCIMS. I can't think of anything I would say that I like least.

Review Source

TC

Tracy C.  
  
  
Used the software for:

### "iCIMS Applicant Tracking"

March 25, 2015

5.0

Pros - very robust reporting, flexible and complaint with OFCCP requirements. The client relationship/customer service has exceeded expectations. They are great at bringing solutions to the table. Cons - very robust reporting can be overwhelming at times

Review Source

JS

Jennifer S.  
Sr. HR Generalist  
  
Used the software for:

### "CHA Consulting, Inc. - Review"

July 27, 2012

4.0

Overall it's been a positive experience.

Pros

Help Desk and support are excellent!

Cons

The amount of time it takes to click through resumes and not having the ability to hold candidates in a folder for future needs.

Review Source

JM

Jennifer M.  
Director of Human Resources  
  
Used the software for:

### "SurePayroll - Review"

July 19, 2012

4.0

Great customer service, easy to use, customizable and easy implementation process.

Pros

Easy to use.

Cons

Sometimes processes are not straightforward and the Knowledge Base does not always have answers to simple questions.

Review Source

CG

Chelsea G.  
Recruiting Coordinator  
  
Used the software for: Less than 6 months

### "I have been using TextRecruit since December, and it has been extremely helpful."

April 4, 2018

5.0

Pros

TextRecruit makes it very quick and easy to reach out to our consultants. The functionality is awesome, and our rep is always available to answer any questions I may have.

Cons

There is nothing I have disliked so far. I have not run into any issues whatsoever, so I'm very happy with it.

Review Source

Response from iCIMS

April 10, 2018

Thanks for the review Chelsea! Glad to hear that TextRecruit is working well for you.

NE

Network E.  
  
  
Used the software for:

### "null"

May 1, 2018

5.0

Review Source

BW

Bill W.  
Senior Technical Recruiter  
Information Technology and Services  
Used the software for:

### "null"

January 28, 2019

4.0

Review Source

BV

Blake V.  
IBM Client Executive / Solutions Sales  
Information Technology and Services  
Used the software for:

### "null"

May 22, 2018

3.0

Review Source

AA

Aj A.  
  
  
Used the software for:

### "null"

September 26, 2018

5.0

Review Source

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