# Page 29 | iCIMS Hire Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 29 - Is iCIMS Hire the right Applicant Tracking solution for you? Explore 821 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/93248/iCIMS-Recruit/reviews

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iCIMS Hire

4.3 (821)

[View alternatives](https://www.capterra.com/p/93248/iCIMS-Recruit/alternatives/)

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Last updated March 3rd, 2026

# Page 29 - Reviews of iCIMS Hire

## Showing most helpful reviews

Showing 701-725 of 821 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RH

Raymond H.  
Chief Information Officer  
Telecommunications  
Used the software for:

### "null"

November 10, 2018

4.0

Review Source

SE

Shanda E.  
Payroll Administrator  
Sports  
Used the software for:

### "null"

June 6, 2018

4.0

Review Source

NG

Nagaraju G.  
  
  
Used the software for:

### "null"

August 15, 2018

4.0

Review Source

PP

Penny P.  
  
  
Used the software for:

### "null"

May 10, 2018

2.0

Review Source

BP

Brittany P.  
Director of Recruiting  
  
Used the software for:

### "Archimedes Global - Review"

August 8, 2013

5.0

Extremely functional. Anything that I have attempted to accomplish can be accomplished through the system. Very happy with this system. Layout is slightly confusing/difficult to get used to versus other platforms that I have interacted with...

Review Source

CK

Cindy K.  
Owner  
Accounting  
Used the software for: Less than 6 months

### "Great software that is easy to use."

August 30, 2016

4.5

Pros

Easy Program to use. The vendor invited us to a dinner / seminar to show us the benefits of the product. I do have an IT background so I can use other products but those who are not tech savvy will find this product easier to use and very beneficial.

Cons

I own a small business. I was able to find a less expensive product but if I had a larger business would be interested in using.

Review Source

RM

Richard M.  
Manager Compensation & HRIS  
  
Used the software for:

### "Decentralizied High Volume Recruiting and Onboarding"

March 31, 2015

4.0

Overall the system works great for high volume recruiting and onboarding in a decentralized environment. Some status update automation is lacking such as when offers are approved or accepted. Challenges are noticed in rehiring employees.

Review Source

DB

Deanna B.  
Director, Talent Acquisition  
  
Used the software for:

### "Na"

March 20, 2015

5.0

Great product. Would like to see better connections between positions and person so that you can report on historical hire data vs the most recent hire only. Need better support for advanced customers who know product functionality really well.

Review Source

AH

Andrea H.  
Project Manager  
  
Used the software for:

### "Community Health Solutions of America, Inc. and its affiliates - Review"

August 8, 2013

4.0

Pros: We are just implementing now but most favored features are social connectivity, resume OCR, ability to integrate with preassessment tests. Cons: Would like a little more flexbility re field for candidate to enter employee referral name

Review Source

BC

Bonnie C.  
Talent Representative  
  
Used the software for:

### "PrimeSource Building Products- Review"

January 17, 2013

5.0

Ease of use, reporting features, customer service is EXCELLENT! Great job team iCIMS!

Pros

Reporting, Customer Service Department is excellent, ease of use.

Cons

None that I can think of at the top of my head.

Review Source

CL

Cyrus L.  
HR Manager  
Construction  
Used the software for: Less than 6 months

### "Turn the other way."

August 25, 2017

1.0

The sales team will say yes and promise you the world...once you sign... the implementation team will drag out the process and then tell you they can't meet the go-live date promised.

Pros

Mid-tier ATS functionality. The basic functionality is there.. will help you get your recruiting done. You are not paying for fancy UI..

Cons

Poor Customer Service. Limited customization. Cumbersome & long, drawn out implementation process.

Review Source

JD

Janice D.  
HR Manager  
  
Used the software for:

### "Edison Mission Group - Review"

August 8, 2013

5.0

Pros: User friendly. Flexibility to meet needs of particular organization. Ability to expand to use all features, or only a few if that is all you need. Cons: Hard to delete data that is no longer usable and tends to clutter the system.

Review Source

SL

Selena L.  
Account Director  
  
Used the software for: 6-12 months

### "Good reception from client's internal partners"

March 30, 2018

4.0

Pros

\- Ease of use - Recruiters like the interface - Setup was fairly easy and quick - Ability to customize responses

Cons

\- Customer service lacking - Clients frustrated with the amount of follow-up needed before we get a response - Issue with provisioning Canadian short code - length of time not properly communicated

Review Source

Response from iCIMS

April 10, 2018

Thanks for the feedback Selena!

SR

Stephanie R.  
Recruiter  
  
Used the software for: Less than 6 months

### "Makes Candidate Tracking And Communication Within A Team Efficient"

August 10, 2015

4.0

Pros

You can tell the purpose behind this product was well thought out. Anything that I could want to do with a candidate and their application can be done within the iCims system. It has a "human" aspect that makes learning to do things on my own straightforward and pain-free.

Cons

The log in page for the system can be very difficult to find for both hiring managers and recruiters.

Review Source

JM

Jacque M.  
  
Real Estate  
Used the software for:

### "Great small company solution!"

October 17, 2014

3.5

Pros

It was a product that needed little customization and could be scaled up as our company grows!

Cons

Implementation classes filled, and we had to spread our schedule over multiple weeks.

Review Source

GG

Glen G.  
  
Computer Software  
Used the software for:

### "iCIMS is excellent!"

October 30, 2014

5.0

Pros

It has a very user-friendly interface. It's easily customizable and they have a very proactive customer support team.

Cons

Building your own custom reports takes some getting used to.

Review Source

AV

Amy V.  
Team Lead - Recruiting  
  
Used the software for:

### "Applied Systems, Inc. - Review"

August 8, 2013

4.0

Customer Support Customizable Ease of Use Candidate search can be confusing with all the fields, etc., involved I love the new resume via feature, but ever since it was implemented, the system does run slow from time to time

Review Source

tS

tina S.  
Recruiting Manager  
  
Used the software for:

### "Efficient system"

September 18, 2014

5.0

Outstanding technical support and customization/personalization capabilities. They work around us and our processes. Fast and knowledgeable help desk. Great reporting capabilites and recruiter friendly. Candidate friendly.

Review Source

EI

Elisa I.  
HR Associate  
  
Used the software for:

### "Accordion Partners - Review"

August 8, 2013

4.0

The pros are the customer service, reporting functions, and search ability. Definitely customizing iCIMS to your liking. Don't have enough time to go through all the classes and guides to learn about customizing a report.

Review Source

JT

Jeanne T.  
  
Management Consulting  
Used the software for:

### "My employer recently implemented iCIMS ATS and Onboarding Systems. "

November 7, 2014

4.0

Pros

Of all the systems I researched, iCIMS offered the most complete and robust features.

Cons

The charge for custom iFORMS is too high and unreasonable, in my opinion.

Review Source

JM

Janice M.  
Database Administrator  
  
Used the software for:

### "Jacobs Technology - Review"

August 8, 2013

5.0

Pros: Continuous improvement, listen to the customer needs, SME for Jacobs, very proactive customer service. Cons: Sometimes issues are not completely resolved - still waiting on a search error issue.

Review Source

VJ

Veronica J.  
HR Director  
  
Used the software for:

### "Streamlined to a tee"

April 2, 2015

4.0

We have enjoyed our iCIMS platform tremendously. It has streamlined our HR and Recruiting processes and increased productivity and accountability at least 70% if not more! I'm impressed and thankful!

Review Source

EL

Emily L.  
HR Specialist  
Medical Practice  
Used the software for: Less than 6 months

### "Assisted recruiter on days off"

April 17, 2018

4.0

Pros

As someone who was not "in-tune" with recruitment I found that diving in to cover the recruiter was somewhat difficult. However, the system platform we used with icims was easy to use and was self explanatory for someone like me!

Cons

I do not have any negative feedback on this product as I was not the main user. I merely filled in when necessary.

Review Source

TD

Teracia D.  
Recruiter  
  
Used the software for:

### "Eastern Virginia Medical School - Review"

August 8, 2013

5.0

Pros: Electronic storage, central applicant tracking system, ease of use with users and hiring managers Cons: Searching knowledge base help items can be difficult as search results too broad

Review Source

AT

Alex T.  
Recruiting Coordinator  
  
Used the software for:

### "Orbitz Worldwide, Inc."

July 19, 2012

5.0

Great Customer Service. User friendly system. Wide range of recruiting tools. Extremely fond of our Account Rep, Alana.

Pros

User friendly properties and resources.

Cons

None currently.

Review Source

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