# Page 30 | iCIMS Hire Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 30 - Is iCIMS Hire the right Applicant Tracking solution for you? Explore 821 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/93248/iCIMS-Recruit/reviews

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iCIMS Hire

4.3 (821)

[View alternatives](https://www.capterra.com/p/93248/iCIMS-Recruit/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 3rd, 2026

# Page 30 - Reviews of iCIMS Hire

## Showing most helpful reviews

Showing 726-750 of 821 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

HS

Heather S.  
Sr. HR Director  
  
Used the software for:

### "Calista Corporation - Review"

July 18, 2012

4.0

Great program, great piece, and great customer service. We are very happy with iCIMS!

Pros

Very easy to use.

Cons

Can be difficult for candidates sometimes to enter information.

Review Source

TW

Theresa W.  
VP, Recruiting & Training  
  
Used the software for:

### "Excellent product with reasonable pricing"

October 31, 2008

4.0

Excellent product with reasonable pricing

Pros

Easy implmentation, easy to "customize" terrific customer service

Cons

reporting is great, just not terribly intuitive

Review Source

DB

Diann B.  
  
  
Used the software for:

### "Good for domestic use"

February 26, 2017

4.0

We have implemented icims for a department within CSL along side Workday global recruiting product. Overall it serves the purpose but definitely this product is not good for global needs

Review Source

NW

Nicki W.  
Senior Recruiter  
  
Used the software for:

### "Hancock Regional Hospital- Review"

January 24, 2013

5.0

Customer service as well as the product and services offered, quick response time to my inquiries as well.

Pros

Demos/webinars offered from the ease of my office

Cons

No comment.

Review Source

EK

Ellen K.  
Sr HR Manager  
  
Used the software for:

### "Highly recommended"

October 30, 2008

5.0

Highly recommended

Pros

Very easy to use.

Cons

staying on top of updates. Although training is provided we don't have time to check out all the new features.

Review Source

MM

Matt M.  
Human Resources Manager  
  
Used the software for:

### "Bridgestone- Review"

January 17, 2013

5.0

Great customer service. All of my interactions with iCIMS has been positive. In addition the iCIMS team is on par with expectations of companies our size.

Pros

No Comment.

Cons

No Comment.

Review Source

YH

Yolunda H.  
Human Resources Manager  
  
Used the software for:

### "American Esoteric Laboratories - Review"

July 19, 2012

4.0

Terrific applicant tracking system!

Pros

The actual flow of applicant tracking.

Cons

The actual learning ability of the breakdown of tracking the applicants.

Review Source

RG

Roger G.  
  
Computer Software  
Used the software for:

### "I use iCIMS to track and manage resumes, interviews, and communication "

June 25, 2014

5.0

Pros

I like the ease of use and the options to classify and categorize candidates.

Cons

I'm fairly new at using iCIMS, but I like what I see so far.

Review Source

DB

Donna B.  
Human Resources Director  
  
Used the software for:

### "The Bridge of Central Massachusetts - Review "

August 8, 2013

5.0

The applicant tracking, ability to communicate with hiring managers and the applicant I do not have enough training / knowledge to use all of the features that are available

Review Source

SB

Stacey B.  
Talent Manager  
  
Used the software for:

### "Master Halco - Review"

August 8, 2013

4.0

Pros: Allows for a streamlined process, robust reporting tool and great customer service. Cons: Cumbersome navigation to move application flow status and not very intuitive.

Review Source

LM

Linda M.  
Director, Human Resources  
  
Used the software for:

### "First Supply LLC - Review"

August 8, 2013

5.0

Pros: Customization, ease of use, excellent customer service Cons: Hard to think of any. There have been times when I wished I could talk to a live person over a weekend.

Review Source

TB

Tracy B.  
Benefits Manager  
  
Used the software for:

### "MSC Software- Review"

January 24, 2013

5.0

iCIMS has the whole package to support our recruiting efforts.

Pros

The global HR reps can update everything in one place to manage job openings

Cons

No Comment

Review Source

JR

Jessica R.  
  
Retail  
Used the software for:

### "iCIMS - Bon Ton"

July 16, 2014

5.0

Pros

It's easy to navigate. Pages load quickly. It has an intuitive feel.

Cons

I've been very pleased with everything I've seen from iCIMS

Review Source

JK

Jessica K.  
Director of Human Resources  
  
Used the software for:

### "Brailsford & Dunlavey, LLC. - Review"

August 8, 2013

4.0

Pros: Communication Center Offer letter templates DNQ feature Ease of managing candidates Cons: Scheduling meetings through Outlook has always been complicated

Review Source

LW

Lauren W.  
Recruiting Director  
  
Used the software for:

### "Coldwell Banker Reliable - Review"

August 8, 2013

3.0

Organizing our resumes, classifying applicants, applicant tracking. Indeed can't scrape sites with less than 3 openings, I don't love the applicant interface.

Review Source

JP

Jeannette P.  
VP o HR  
  
Used the software for:

### "South Shore YMCA - Review"

August 8, 2013

4.0

Pros: Service is very good! Communication center works very well - great tracking. Cons: I have not enabled everything yet - only onboarding. So far so good!

Review Source

KR

Karen R.  
Talent Engagement Support  
  
Used the software for:

### "Talmer Bank and Trust - Review"

August 8, 2013

4.0

Pros: Automated workflows, bank of data, good reporting, flexible data fields and configurations, attractive interface. Cons: No point-in-time reporting.

Review Source

AH

AA H.  
Receptionist  
Human Resources  
Used the software for: Less than 6 months

### "I found icims to be a lovely way to process new talent through the agency."

April 23, 2018

5.0

This software helps us to bring in new talent!

Pros

What I liked most about icims is that it combined everything into one easy platform and even sends an email to the applicant if needed.

Cons

What I did not like is that some of the applicants were not able to finish their applications all at once.

Review Source

EB

Esther B.  
Director of Recruiting  
  
Used the software for:

### "Sambreel Services LLC - Review"

August 8, 2013

5.0

Highly organized system, automation, reports Hiring manager interface troubles (difficulty with UI), look and feel of application (UI), sorting applicants

Review Source

ST

Susanne T.  
Director, Human Resources  
  
Used the software for:

### "CSS/Dynamac Corporation - Review"

July 27, 2012

4.0

Easy to use, provides useful information and reports.

Pros

Technical support staff is always available and is highly reliable.

Cons

No comment.

Review Source

VC

Viola C.  
HR Manager  
Medical Practice  
Used the software for: Less than 6 months

### "HR Manager"

September 4, 2016

5.0

Pros

Our HR staff that use on a daily basis love the automation and it's user friendly. Best practice ensures our applicants are confident in our application process and one stop process takes care of their needs as well.

Cons

Hard to create reports that I am looking for. Working with iCIMS to get a better understanding.

Review Source

SR

Sarah R.  
  
Computer Software  
Used the software for:

### "Administrator and Implementator "

June 10, 2014

4.0

Pros

It offers the social tool as well as the complete ATS.

Cons

It's very counterintuitive to navigate around and customize.

Review Source

TJ

Tyler J.  
Sr Manager Talent Management  
  
Used the software for:

### "Myriad Genetics Inc. - Review"

July 25, 2012

4.0

Doug Meyer did a great job with implementation!

Pros

Ease of use and Reporting.

Cons

No access to search candidates as a hiring manager.

Review Source

JG

James G.  
VP, Human Resources  
  
Used the software for:

### "Entegris, Inc. - Review"

August 8, 2013

4.0

Ease of use most of the time. Your help desk is frequently not very helpful. They need to listen before answering. They do not do that well.

Review Source

GG

Greg G.  
Hiring Manager  
  
Used the software for:

### "Guthy Renker Fulfillment Services - Review"

August 8, 2013

5.0

Pros: Can process multiple candidates with little time invested. Cons: Not being able to direct information from an iForm into a profile.

Review Source

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