# Page 31 | iCIMS Hire Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 31 - Is iCIMS Hire the right Applicant Tracking solution for you? Explore 821 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/93248/iCIMS-Recruit/reviews

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iCIMS Hire

4.3 (821)

[View alternatives](https://www.capterra.com/p/93248/iCIMS-Recruit/alternatives/)

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Last updated March 3rd, 2026

# Page 31 - Reviews of iCIMS Hire

## Showing most helpful reviews

Showing 751-775 of 821 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SG

Suzanne G.  
SVP, Human Resources  
  
Used the software for:

### "Bexil American Mortgage/CheckPoint HR - Review"

July 27, 2012

5.0

Comprehensive and easy to use tool.

Pros

Great customer service, responsive Help Desk and client support!

Cons

No comment.

Review Source

MM

Maeve M.  
TA Manager  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Horrible support by iCIMS represenative"

June 5, 2018

1.0

Pros

The training guides are helpful and the FAQ section is nice. The training guides are helpful and the FAQ section is nice.

Cons

I can't get my rep to call or respond to me. I've been in my new role for over three weeks and they still have NOT set me up for training. I email and call and NO response!

Review Source

DH

Dawn H.  
Talent Acquisition Consultant  
  
Used the software for:

### "iCIMS is great for a growing business!"

April 7, 2015

5.0

Some of the updates with the latest version cause more clicks than it used to; however, future enhancements will hopefully lessen this.

Review Source

MK

Melissa K.  
Employment Consultant  
  
Used the software for:

### "Neighborhood Health Plan, Inc. - Review"

July 20, 2012

4.0

Responsive Customer Service team.

Pros

Ease of applicant flow status.

Cons

New release changes sometimes aren't intuitive.

Review Source

SN

Shannon N.  
Sr. Recruiting Administrator  
  
Used the software for:

### "Orbital - Review "

July 27, 2012

4.0

No comment.

Pros

User friendly, hands-on customer service representatives and competitively priced.

Cons

No comment.

Review Source

CG

Cynthia G.  
HR Manager  
  
Used the software for:

### "Traylor Bros, Inc. - Review"

August 8, 2013

5.0

Pros: Maintaining applicant data electronically, with capability to share with managers and respond to candidates. Cons: None.

Review Source

JC

Justine C.  
Technical Recruiter  
Real Estate  
Used the software for: Less than 6 months

### "The worst ATS I've ever used"

September 13, 2020

1.0

iCIMS needs a MASSIVE UI update and even then, I'm not confident I could recommend it as an ATS for any team.

Pros

Unfortunately, I can't point out any positives of working with iCIMS. To be quite frank, I'm glad to not be using this software in my workflow.

Cons

Everything :( At a former company I worked with, iCIMS was only accessible to recruiters, so we had to find ways to update hiring teams on the status of candidates in the funnel.

Review Source

SA

Senada A.  
Recruiter  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "User friendly, with options. Good!"

July 21, 2016

4.0

Pros

I didn't get to use it to it's full abilities as I was in a training role and only utilized some of the functions. What I did use though was user friendly and easy to navigate.

Cons

There really isn't anything that I can say that I didn't like. The parts that I used always worked without issues.

Review Source

AH

Alicia H.  
Project Administrator  
  
Used the software for:

### "Jordan's Furniture - Review"

July 25, 2012

4.0

Quick implementation. Excellent Help Desk.

Pros

Ease of use and ease of training hiring managers.

Cons

No comment.

Review Source

AG

Alexander G.  
IT Program Manager  
  
Used the software for:

### "ICE Health Services Corps - Review"

July 20, 2012

4.0

No comment.

Pros

Ease of use, features that our organization can effectively put to use.

Cons

No comment.

Review Source

EB

Eric B.  
Director of Recruitment  
  
Used the software for:

### "Liberty Lutheran- Review"

January 17, 2013

5.0

Very happy with ROI, salesperson and implementation manager.

Pros

Ease of use, help manual, qrg

Cons

Have not found any

Review Source

KM

Kay M.  
Human Resources  
  
Used the software for:

### "S & B Engineers and Constructors - Review"

July 19, 2012

5.0

Very user friendly. Great Support staff.

Pros

Great recruiting tool. Great Customer Support.

Cons

No comment.

Review Source

AN

Ann N.  
Employment Manager  
  
Used the software for:

### "Cray, Inc. - Review"

July 20, 2012

4.0

Reporting functionality. Ease of use. Competitive pricing.

Pros

Reporting functionality.

Cons

None at this time.

Review Source

AE

Ashley E.  
Human Resources Manager  
  
Used the software for:

### "HAVI Global Solutions - Review"

July 25, 2012

4.0

No comment.

Pros

Great customer service and quick turn around time for open tickets.

Cons

No comment.

Review Source

RQ

Robert Q.  
Recruiting Director  
  
Used the software for:

### "I would recommend iCIMS highly to any company."

October 30, 2008

4.0

I would recommend iCIMS highly to any company.

Pros

iCIMS really listens to it's customers.

Cons

None really.

Review Source

JM

Jennifer M.  
Human Resources Recruiter  
  
Used the software for:

### "INX International Ink Co. - Review"

July 18, 2012

4.0

Overall, easy to use.

Pros

Easy to post jobs.

Cons

Sometimes the searches are hard to understand.

Review Source

CD

Christin D.  
Talent Acquisition Manager & HR Business Partner  
  
Used the software for:

### "Interstate Batteries - Review"

August 8, 2013

5.0

Pros: Configurability, reports, and work flow adaptions. Cons: Search of the database still needs work.

Review Source

LR

Leslie R.  
HR Administartor  
  
Used the software for:

### "Linde Process Plants - Review"

July 25, 2012

4.0

Easy to use, easy to implement and easy to work with Customer Support.

Pros

Easy to use.

Cons

n/a

Review Source

LR

Laura R.  
Sr. HR Manager  
  
Used the software for:

### "Agfa Healthcare - Review"

July 18, 2012

4.0

Great Customer Service team - flexible and responsive.

Pros

Customer Service.

Cons

TMP experience.

Review Source

JJ

JEANOT J.  
RELIEF-COOK  
  
Used the software for:

### "Applicant Tracking Software"

April 3, 2015

5.0

This Software is great and easy to use. I find it very fascinated. I hope everyone in town uses it.

Review Source

AN

Anish N.  
IT Director  
Computer Software  
Used the software for: Less than 6 months

### "A Very Good product that meets nearly all company requirements"

September 1, 2016

4.0

Pros

Very Cooperative team and an excellent product. The team takes time to understand the requirements and makes time to have the tool meet your requirements

Cons

Pricing could be little better. Compared to the rest of the products the pricing of this product is somewhat steep

Review Source

GA

Gina A.  
Corporate HR Business Partner  
  
Used the software for:

### "JMJ Associates - Review"

August 8, 2013

4.0

We're still in the implementation stage so, I don't have too much to comment on at this time.

Review Source

KR

Kelly R.  
HR Manager  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Icims team so very cooperative during the implementation process."

October 14, 2017

5.0

Pros

Easily accessible. Support team is very helpful anytime you have a question. Implementation went very smoothly.

Cons

i would like to be able so see if I previously printed an application. Wish it would show this information somewhere.

Review Source

KH

Kirt H.  
IT Manager  
  
Used the software for:

### "University of Utah Health Care - Review"

August 8, 2013

5.0

Allowing flexible configuration Needs a talent CRM, and an applicant front end like jobs2web

Review Source

TY

Tedegeshi Y.  
Digital Recruiter  
  
Used the software for:

### "Not sa bad."

September 2, 2015

3.0

not so bad tool, but sometimes too many options which are unnessesary. How about bullhorn?

Review Source

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