# ATS OnDemand Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ATS OnDemand the right Applicant Tracking solution for you? Explore 65 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/93252/ATS-OnDemand/reviews --- ATS OnDemand 4.2 (65) [View alternatives](https://www.capterra.com/p/93252/ATS-OnDemand/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ATS OnDemand Ease of use 4.0 Customer Service 4.5 ## Pros and Cons in Reviews NR Nicole R Talent Acquisition SpecialistBanking, 201 - 500 employeesUsed the software for: More than 2 years. “The webinars are short and not helpful, when asking for a full demo or training; even they could not navigate the reporting.“ September 30, 2020 NR Nicole R Talent Acquisition SpecialistBanking, 201 - 500 employeesUsed the software for: More than 2 years. “You do not receive notifications when notes are put in.“ September 30, 2020 NR Nicole R Talent Acquisition SpecialistBanking, 201 - 500 employeesUsed the software for: More than 2 years. “It does not link to your calendar.“ September 30, 2020 ## Showing most helpful reviews Showing 1-25 of 65 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DG Denise G. HR Director Banking Used the software for: 2+ years ### "ATS is AWESOME! " August 10, 2015 4.5 Pros Love that the software is integrated with our payroll software. Easy to post jobs and view applicants at any time, from any location since it's cloud based. The implementation team was wonderful. They assisted by adding my most common job descriptions to the system during implementation which saved me a lot of work. Also I like the various job posting websites they coordinate with - without any work on my part, I now reach a much broader range of applicants! It has allowed me to eliminate paper as I only electronically route applications to the hiring managers now. Cons Occassionally internal and external applicants have some problems with the website and I don't know why. Review Source BB Bella B. Recruitment and Onboarding Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Great ATS and looking forward to future development" December 6, 2016 4.0 ATS has a variety of services that make it easy for large companies and smaller companies alike. I look forward to their development of the different services offered! Pros The customer service team is incredible! They are so helpful and try their very best to answer all your questions. Cons Some parts are still in development, which is okay. Review Source MP Marylou P. Director of HR Civil Engineering Used the software for: 2+ years ### "this system has tremendous potential, but sometimes falls just short of a full-service product." July 9, 2018 3.0 Sometimes is easy to manage candidates, depending on the type of job being filled. Pros It is somewhat functional and once inside a particular job, it is easy to navigate. It works as an Applicant Tracking software would be expected to. Cons It lacks a functional CRM component which is vital for companies with pipelines of candidates to manage. Review Source AC Adela C. HR Generalist Philanthropy Used the software for: 2+ years ### "Not the best and not the worse." July 20, 2017 4.0 This is a much better system than what we've had in the past, but there's a lot of room for improvement. Pros The best features by far are the ability to make changes/updates to our postings, tracking candidates and saving screening questions. Cons Once applicants are hired, transferring them to our onboarding is a bit of a pain due to the fields that need to be completed before "hiring". Some fields are outdated or not applicable anymore. Sending letters (correspondence) to applicants not hired can be redundant. Also, when we are entering notes for applicants, it would be nice to be able to modify our notes without having to delete them and re enter comments. Review Source BA Brenna A. HR Business Partner Used the software for: 2+ years ### "ATS OnDemand is easy to use. " August 23, 2017 4.0 Pros I like that it automatically pushes to several job boards, which keeps me from having to manually put out the position in additional places. Cons There are sometimes html code errors that make font sizing really strange. The support team was able to eventually resolve, but it took some time. Review Source TH Tom H. Human Resources Manager Hospitality Used the software for: 2+ years ### "Easy to use and affordable ATS" July 20, 2017 4.0 I use it and will continue to do so. Pros It really can't be easier to use than this. All you need to do is have techno competent managers and you're all set. Cons I am not a fan of the onboarding tool. This is one area I would like to see them work on. Other than that, the functionality is simply OK. Review Source KB Kristin B. Human Resources Philanthropy Used the software for: 1-2 years ### "Human Resource Generalist " January 9, 2018 4.0 I think this is a great ATS system and would recommend it to larger organization that have a large candidate pool. It is also nice that they are always updated the system and creating more tools and resources for staff. Pros It is very user friendly and the support staff are great with answering all your questions and helping generate reports Cons I cant think of any right now but at times the system has gone down and had some normal glitches as they role out new features. Review Source JP Jillian P. HR Benefits Coordinator Packaging and Containers Used the software for: 2+ years ### "A clear concise ATS platform." August 24, 2017 4.0 Pros Integrated with Paylocity is perfect. Functions well on it's own. It has very easy to use tools and candidate flow. Cons Could use better search features. And Outside recruiting tools. More autonomy in the way the candidate flow is set up. Review Source MS Mario S. Principal Primary/Secondary Education Used the software for: 2+ years ### "Just fine. " August 1, 2017 5.0 Thank you. Pros Lots of information. This system holds a lot. When you get used to it, it is very helpful and easy to understand. Cons Some of it looks the same. It can get confusing. Some of the information should be better organized. Review Source SP Shannon P. HR Recruiter Hospital & Health Care Used the software for: 2+ years ### "ATS OnDemand Recruitment Review" December 6, 2016 4.0 The system is user-friendly and all of the customer service representatives are well trained on the product. Pros This software is cutting edge with timely upgrades. Cons I am not able to track the life cycle of the job because I lose data when I refresh. Review Source SB Sonja B. HR Manager Management Consulting Used the software for: 1-2 years ### "Eased our Growing Pains!" July 28, 2015 4.5 Pros Our company is in the middle of a growth spurt and this program has greatly eased some of our growing pains. Of all the new processes and changes we're making, using ATSOnDemand is allowing us to organize and streamline our recruiting and application process painlessly. Cons In comparison to other programs I've used, some of features are not very easy to figure out. There were a few simple things I had to get help with, such as searches. My pride would have rather of had to call them for something more complicated. Review Source DM Davida M. Hiring & Staffing Manager Human Resources Used the software for: 6-12 months ### "I love ATS" December 6, 2016 5.0 I use ATS on a daily basis. I love that I can sort out the candidates. I also love the reports and being able to find information fast. Pros Being able to sort the candidates and pull reports Cons I'd like to see who has applied and has been automatically denied due to knockout questions. Review Source SW Susan W. Vice President Real Estate Used the software for: 6-12 months ### "ATS; Applicanat Tracking System? NAH AWESOME TERRIFIC SUPPORTIVE!" July 28, 2015 5.0 Pros ATS OnDemand listens to its clients. The system is very detailed and hosts a job recruit flow that is very useful in tracking where your applicants are in their potential hiring phase. Services are constantly being evaluated for efficiency and updated based on clients needs and wants. Cons The confusion of the Casual Users vs. Regular users vs. Hiring Managers. Also would like more features available for the hiring managers, such as file management uploads and candidate pool access. Review Source KM Kevin M. Director Used the software for: 1-2 years ### "My experience has been beneficial for our hiring process" August 24, 2017 4.0 Pros The accessibility to new candidates and the ability to leave notes for others helps in identifying specific pros and cons. Cons Moving around the site at times can be difficult. Especially when attempting to narrow down searches to specific content areas. Review Source LR Linda R. HR Manager Philanthropy Used the software for: 1-2 years ### "The Great Experience" August 10, 2015 4.0 Pros The ability to search candidates so quickly. The meter that allows us to look immediately at the number of candidates who applied and how we can status each candidate. Cons I wish there was a quicker way to search key words within the job opening. Review Source DJ Don J. Regional Manager Consumer Services Used the software for: 1-2 years ### "ATSOnDemand Rocks!" August 21, 2015 4.0 Pros The best thing is how easy this is to use. It is easy to view files and to look at other items on the software as well. Cons Haven't really ran into anything that I could say I did not like. Review Source KI Karen I. HR Manager Consumer Services Used the software for: 1-2 years ### "Meets our basic needs, but not as streamlined and user friendly" July 27, 2015 3.5 Pros Very responsive customer service. They always get back to me quickly and resolve my issues. Cons Candidates frequently encounter technical difficulties. Review Source KB Kayla B. Director of Career Services Primary/Secondary Education Used the software for: 6-12 months ### "Great Software!" August 1, 2017 5.0 Pros Connects you directly to candidate's LinkedIn profile Easy to use Organizes candidates Streamlined process Cons Hard to toggle through resumes The screen that the candidates appear on can get busy Overall good product Review Source LB Louvele B. Used the software for: ### "Onboarding Survey is awesome! " January 5, 2017 5.0 I love the onboarding portal that ATS has created. It is so easy to use and really allows you to customize what is that you are wanting your new hires to accomplish before they jump on board and join your team! Plus, their customer support representatives are extremely helpful! Review Source WO Warren O. Used the software for: ### "Happy Customer!" December 6, 2016 4.0 We purchased this product in 2014, finally got around to implementing. It took us 2 weeks to get up and running. Excellent support!! Not sure what took us so long!! Review Source KN Kim N. HR Director Marketing and Advertising Used the software for: Less than 6 months ### "Great product!" August 7, 2015 4.5 Pros That it's a one stop shop. I was looking for a product that could offer and integrate our payroll, benefits and applicant tracking all in one system. Cons The system is still new to us so I guess, time will tell. Review Source NP Nicole P. CEO Staffing and Recruiting Used the software for: 6-12 months ### "Great Customer Service " November 12, 2024 5.0 Overall, it has been a pleasant experience. I would recommend ATSOndemand. Pros Their customer service. They are always available and very supportive. Cons The amount of time it took to integrate our data. Switched from [Crelate](https://www.capterra.com/p/133064/Crelate-Talent/) Lack of training available from Crelate team Review Source SA Shirley A. HR Hospital & Health Care Used the software for: 2+ years ### "ATS OnDemand Review" September 13, 2017 3.0 Pros Easy to learn. Partnering with another job site like indeed, glassdoor. Cons Hard to find past candidates with skills; Can't really trace or give history on what steps candidate completed for ex if they interviewed; I wish the system would alert the applicant that they have not completed employer section thoroughly. When applicant are manually inputted, that applicant is not able to register. I don't like the template "Experience" ...It should say Required Qualifications. Review Source Response from Pereless Systems September 19, 2017 Hi Shirley, Our customer support team reached out to you last week. We are always here to answer questions or brainstorm about items such as these. If you are using your skill labels, you can easily run a search via the candidate tab. You can use candidate timelines to get a down-to-the-second status report, including accepted interviews.   We can customize any client, so if you¿d like a field to be required please email us. I can also change the wording in your system to read ¿Required Qualifications¿ instead of ¿Required Experience.¿   When candidates are manually entered into the system, they can register and complete an application¿they need to click on \`forgot password¿ to be able to enter the application for the job you want them to apply to. Please refer to our email for a more detailed response. Looking forward to hearing from you! Aimee F. OD/HR Professional Human Resources Used the software for: 2+ years ### "Solid applicant tracking platform" November 8, 2019 4.0 For the price - it's a great tool that is simple to use and meets the needs for applicant tracking nicely! Pros Every recruiting needs an applicant tracking tool and ATS OnDemand does the job quite well. They have also made some great advancements over the recent years to add onboarding and other tools to make the job of hiring seamless and more efficient. Customer service, in my experience, has been very good--I get a quick turnaround time on questions and issues and helpful resolution. Cons I have questioned the accuracy of function at times. For example - t's challenging to determine if the candidate should be faulted for the format of their resume of if the software erred in reading it correctly, especially when using the advanced keyword search or other tools to help narrow the applicant pool. The scheduling feature could be refined. The reports need development, unless you are using one that's been prepared standard. Review Source VR Verified Reviewer Public Relations and Human Resources Coordinator Mental Health Care Used the software for: 2+ years ### "Very easy to use, works really well on mobile browsers. " June 7, 2018 5.0 Pros The ease of use. It was a very straightforward system to navigate. And it's easily customizable for every business need. Cons It's hard to say. With any sort of software, you can sometimes run into problems with getting exactly what you need, but this software is so customizable it was never a real issue. Review Source Similar Products Featured ## Related categories [Recruiting](https://www.capterra.com/recruiting-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)