# Tick-It! Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Tick-It! Software - reviews, pricing plans, popular comparisons to other Ticketing products and more. Source: https://www.capterra.com/p/9326/Tick-It --- # Tick-It! Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Tick-It! ## What is Tick-It!? New Concepts Software, providing Box Office Software since 1992. Tick-It! Trak Pro 3 is our full featured system that is scalable from small venues like schools, houses of worship and community theaters to large scale operations, such as Sporting Venues, Cinemas, Amusement Parks and Amphitheaters. Retail POS, Memberships, Gift Cards, Fundraising, Food Services and Internet Sales. Trak Pro is sold in modules, so you only pay for what they need. We also offer competitive upgrade discounts. ## What is Tick-It! used for? [Point of Sale](https://www.capterra.com/point-of-sale-software/)[Ticketing](https://www.capterra.com/ticketing-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1000 One Time Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Tick-It!?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ncsoftware.com/&name=Tick-It!) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Tick-It! 4.7 (19) VS. [4.7 (215)](https://www.capterra.com/p/133390/CleanCloud/reviews/) Starting Price $1000 One Time Starting Price $99 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (19) Ease Of Use 4.6 (214) Value For Money 4.8 (11) Value For Money 4.5 (194) Customer Service 5.0 (19) Customer Service 4.5 (211) ## Tick-It! alternatives [4.4 (637)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.2 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars Highest Rated [4.7 (573)](https://www.capterra.com/p/118047/Tripleseat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [3.8 (719)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Customer Data Management Searchable repository of information about clients Inventory Management Track and manage inventory levels to maintain proper supply Kiosk Ticketing Obtain tickets via Kiosk upon arrival at event Online Ticketing Allow users to buy and sell tickets online, register for events, and collect buyer information Onsite Ticketing Allows event organizers to sell and manage tickets directly on-site Tick-It! 15 features Scan barcodes to ensure accurate pricing and label tracking Searchable repository of information about clients Track and manage inventory levels to maintain proper supply Obtain tickets via Kiosk upon arrival at event Allow users to buy and sell tickets online, register for events, and collect buyer information Allows event organizers to sell and manage tickets directly on-site Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software The ability to print tickets before arriving Specify type/number of reserved tickets based on seating selected during booking For retailers For selection of seat at booking or check-in The resale of tickets based on demand and availability Create and manage ticket reservations for various events Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.5 (11) 4.5 Based on 11 reviews ## Pricing Value for money 4.8 (11) Basic $1,000 One Time Value for money 4.8 (11) 4.8 Based on 11 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (19) 5.0 Based on 19 reviews ## User reviews Overall rating 4.7 Based on 19 reviews Filter by rating 5(13) 4(6) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CH Cathy H. Treasury Specialist Education Management ### "Unbelievable how Awesome it is!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 1, 2018 Pros The ease of use is wonderful. Easy to set up from beginning to end. Customer Service team is just hands down AWESOME! Cons It's hard to find something that I don't like about the software. If there was something, it would be getting different reports from the software. I truly believe my report issue is just me needing to be trained. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Michelle C. Assistant Manager of Marketing, Media, and Program Education Management ### "University of Kansas" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 20, 2016 The University of Kansas has had the Tick-it! system for many years now and are overall happy with the product. The price is fantastic for our organization and allows good utilization. We ticket for about 50 events a year and the platform gives us, even more, functionality than we need. We had a large computer issue (not software but we lost all of our data) last summer and the Tick-It! staff was extremely helpful in getting us back up and running in a timely manner. They were friendly and extremely helpful. Overall we are very happy with the product! Pros Easy to use, great customer service, lots of options. Cons Visual appeal is low, takes a bit of a learning curve to know how to find a specific part of the system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KL Katie L. ### "Great system that connects information to all departments. Excellent customer support!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 December 16, 2016 I have been running our box office for 3 years and have had a very positive experience working with New Concepts Software. Anytime I have a question or an issue, I can call them and speak to someone right away to help me. The POS system is very easy to use and straightforward. It's great that all of our departments are connected and everyone can easily navigate it to get the information they need. I would be recommenced this system to any business. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jennifer S. Officer Manager Non-Profit Organization Management ### "Exceptional Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 16, 2016 New Concept Software has the best customer service out there. The software is also easy to manage and the great updates we get as well. Pros the easy way to sell items and tickets Cons i have no cons about this software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CH Cathy H. Treasury Specialist Education Management ### "Only system ever used!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 16, 2016 Killeen ISD has used the Tick -it system for many years. The setup was very hands on and professionally done. The continued customer service is priceless. Monty and his crew are the best people to work with. I can call them with simple or complicated questions and they are always ready and willing to assist me. If the issue will take longer to explain how to fix then to fix it themselves, they will just link in and complete the task for me as I watch and learn. I would recommend this system to anyone who is looking for an easy to setup and use ticket program. Pros The ease of setting up and using the system and the customer service is priceless. Cons When I have to adjust the size of my venue, I get flustered because I am not very familiar with that part of the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LG Lorenzo G. General Services Manager Non-Profit Organization Management ### "Great for our uniqueness!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 6, 2016 we are a box office with no set house. the ticket trak pro 3.0 had allowed us to create and recreate houses with the ease of a few clicks. online sales have aided is dramatical, increased sales by 50%. and customer service is better than any other company I have ever dealt with. I suggest this software to the novice and advanced. Pros Ease of use. Cons SQL is not a language I speak. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AL Andrew L. Marketing Analyst Gambling & Casinos ### "Best ticketing software I've seen!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 6, 2016 The cost is low for the value you are buying! There is no comparison in the control you have over your venue. Reporting is very easy to navigate. Pros Easy to use. Low cost. It's a nice company who helps with any issues that you might have. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DF Dave F. Owner Entertainment ### "Great company " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 6, 2016 From the start our reps have been helpful and responsive from developing the software to cater to my exact needs to tech support when needed Pros Affordable no big on going costs Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RE Ronald E. Box Office Manager Performing Arts ### "Tick-It solves all your information records in one program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 6, 2016 After reviewing and considering about 6 different ticketing programs, we decided that Tick It offered the most value and could provide us with any reports we might want. We were looking for a system that we could use just in the house and then at a later time put on-line. Since we were able to keep the program and data on our own computers we were able to access data at any time and create queries to get info in a useful format for us. Tech Support is great they have helped solve any problems in a quick and efficient manner. The only thing that is a little inconvenient is the time difference between Michigan and California. But we have never had a "crisis" that kept us from operating because of this. We are able to record just about anything we want to track in each customer profile. We are able to issue gift certificates, flex passes, coupons, season tickets, and reports for our patrons listing their donations. We are able to train volunteers to use the ticketing system very quickly. NCSoftware is constantly improving the programs adding features - even some at our suggestion. When we expanded and put our ticketing online, NCSoftware was available to answer all our question in getting it set up on our own server. Although Chautauqua Playhouse is probably one of NCSoftware's smallest venues they assist us with any problems or changes that we come up with. We are a venue with 96 seats, but we have many of the same needs that a much larger venue would benefit from. We are able services for our patrons that we were not able to do before, like ticket exchanges completed over the phone, patrons don't have to worry about turning in their old tickets to get their new ticket. The system cancels the ticket number of the exchanged ticket and issues a new ticket which is printed in our office as well as emailed to the patron One of the new features added was a reminder email is sent to each patron reminding them the show they are scheduled for, it is sent one or two weeks before the date and then again on the date of the performance, our patrons really appreciate this feature. I would recommend this program for any venue looking for a new system, or upgrading from another provider. Pros The flexibility and ability to make our own changes on the fly. Cons The fact that NCSoftware doesn't have 24 hours a day helpline. But that is also the same complaint our patrons have about us! We are only staffed at the Box Office on Wednesday and Friday afternoons, however, with most of our patrons with the internet they are able to conduct business with us either on our website or via e-mail. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SD Shannon D. Game day coordinator Sports ### "Great product. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 6, 2016 Easy set up and easy to learn. Support has always been very helpful and take the time to walk you through the steps. Pros Easy to use. For front lines very easy to learn. Cons Sometime not sure what report to use to generate the info you need. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/9326/Tick-It/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)