--- title: "Novi Survey Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Novi Survey Software - reviews, pricing plans, popular comparisons to other Survey products and more." source_url: "https://www.capterra.com/p/93310/Novi-Survey/" page_type: "product" language: "en" --- # Novi Survey Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Novi Survey ## What is Novi Survey? Novi Survey is an advanced and easy to use web survey software application that can be installed in-house or used on-demand to conduct advanced online surveys and assessments. The survey software comes with an extensive feature set and supports more than 100 question variations. The designer tool comes pre-loaded with sample templates and allows for extensive page-conditional logic, a customizable look and feel, security management, advanced reporting, and a user portal. ## What is Novi Survey used for? [Survey](https://www.capterra.com/survey-software/)[Assessment](https://www.capterra.com/assessment-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $18 Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Novi Survey?[Manage this product listing](https://www.g2.com/products/novi-survey/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Novi Survey 4.1 (7) VS. [4.6 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Starting Price $18 Per Month Starting Price $30 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.6 (7) Ease Of Use 4.6 (1,781) Value For Money 5.0 (4) Value For Money 4.4 (1,409) Customer Service 4.2 (6) Customer Service 4.3 (1,340) ## Novi Survey alternatives [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/) [4.6 (1,781)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201674/Enquetes-Maken/) Highest Rated [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) [4.7 (11,577)](https://www.capterra.com/p/176571/Google-Forms/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176571/Google-Forms/) [SurveyHero](https://www.capterra.com/p/191055/SurveyHero/) [4.7 (230)](https://www.capterra.com/p/191055/SurveyHero/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/191055/SurveyHero/) [View all alternatives](https://www.capterra.com/p/93310/Novi-Survey/alternatives/) ## FAQs about Novi Survey Overview ### What company size and specific industries is Novi Survey built for? Novi Survey is designed for organizations of all sizes across all industries and markets that need online surveys, data collection, and assessments. It fits small businesses, mid-market companies, and larger enterprises seeking a general-purpose survey tool rather than one built for a single sector. Features and Usability ### What are the key features of Novi Survey? Novi Survey offers a survey builder with customizable templates, a question library, and conditional logic with skip logic and question branching. It also supports multi-channel distribution, mobile survey, offline response collection, multi-language surveys, site intercept survey, media attachments, and data analysis tools. Integrations ### Which third-party tools and platforms does Novi Survey integrate with? Novi Survey integrates with Oracle PeopleSoft. The available integration data also points to survey workflows tied to user information management, supporting connected use with HR and enterprise systems through a direct Oracle PeopleSoft integration. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Novi Survey offer? Novi Survey provides live online training, webinars, and documentation to help teams get started. Live online sessions support guided setup, webinars offer group learning and product walkthroughs, and documentation gives written reference material for self-paced review of features and steps. Getting Started and Support ### What customer support options does Novi Survey offer? Novi Survey provides chat support for users who need help with the product. No reviewer feedback about support quality is available, so user experience with response speed, helpfulness, or common issues cannot be described here. ## Features AI summary Based on 10,704 Survey reviews Capterra data shows that buyers of survey software rank the following features as their top priorities: - **Customizable Questions** (**55%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**56%**) - **Survey Builder** (**53%**) Novi Survey includes **Survey Builder** but does not include **Customizable Questions** or **Surveys & Feedback**. Its **Survey Builder** feature gives teams a structured way to create and organize surveys more efficiently, helping businesses build questionnaires faster and manage data collection with less manual effort. Survey Builder 2.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create and manage surveys Customizable Templates 2.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Data Analysis Tools 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Analyze survey results via statistical testing or crosstabs directly within the software Offline Response Collection 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Practice of collecting data and responses for market research/surveys without an internet connection Question Branching 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Survey design technique that directs respondents to different questions based on their previous answers Skip Logic 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Skip over or route respondents to different questions based on their previous answers Novi Survey 14 features ### All Features - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Email Marketing: Create and send email blasts/campaigns - Mobile Survey: Distribute a survey via mobile devices - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Language: Manage and support multiple languages - Offline Response Collection: Practice of collecting data and responses for market research/surveys without an internet connection - Question Branching: Survey design technique that directs respondents to different questions based on their previous answers - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Site Intercept Survey: Survey popup over a webpage to specific users based on their behavior - Skip Logic: Skip over or route respondents to different questions based on their previous answers - Support Audio/Images/Video: Allow media to be embedded in the question or answer options - Survey Builder: Create and manage surveys - URL Customization: Modifying a website's URL to enhance readability, branding, or campaign alignment --- Get Advice We can help you find the software with the features you need. Features 4.0 (5) 4.0 Based on 5 reviews ## Pricing Value for money 5.0 (4) Free Trial Free Version Basic $18.00 Per Month Value for money 5.0 (4) 5.0 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (6) 4.2 Based on 6 reviews ## User reviews Overall rating 4.1 Based on 7 reviews Filter by rating 5(4) 4(2) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent RZ Rudy Z. Sr IT Portfolio Analyst Law Practice ### "Enterprise Survey Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 August 8, 2023 As part of the Survey Administration team, we use Novi Survey daily to build out inter-organizational surveys. We have survey requests that come in through different departments daily. Pros The tool provides many question types and also allows for detailed skip login, at the question and page level. The features make the creativity portion of the tool feel robust. Cons The online help section is nice, but it could be much more in-depth to provide easier answers to questions and options. Reasons for choosing Novi Survey n/a Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FA Francesco A. Student Research ### "Terrible" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 June 9, 2021 Pros Hard to find any. The software is slow, has a lot of bugs and is very hard to use. Cons The software crashes periodically without any particular reason. To login it takes minutes and to open any window it takes minute. Customer support is terrible, I tried to contact them and they either do not reply or give general answers, not specific to your question. The help page on their website is very confused and there is not a complete and clear user manual. I whish my institution did not buy this software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Joshua M. Process Optimization Analyst Printing ### "An Inexpensive and Effective Survey Tool for Businesses" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 16, 2019 Overall, my experience with Novi Survey has been very positive. I utilize a few different survey tools and have found my experience with Novi Survey (for the cost) is extremely valuable. The nice thing is that templates can be created and saved for future use. Furthermore, one can export surveys to a variety of formats in order to track and share data with others. I would recommend Novi Survey for organizations willing to have individuals spend slightly more time creating quality content. Pros Novi Survey has a lot of really great tools that help make effective survey options. My company uses Novi Survey as a cost-effective option for sending surveys out as internal tools and customer facing questionnaires. Personally, I enjoy it as a tool and have found it relatively intuitive to use. Novi Survey gives you many options to help differentiate your surveys from the rest. Furthermore, you can save nearly unlimited templates and format for mobile devices as well. Overall, the tool is fairly easy to use while also being extremely cost-effective. I work for an organization with over 20,000 employees and the corporate license is extremely affordable. I would highly recommend Novi Survey as a tool for organizations willing to put slightly more work into building surveys and questionnaires. Cons Novi Survey does take a little bit longer to master. As a relatively inexpensive platform, the user interface and overall user experience is more manual. I did have to take extra time in order to search for how to change certain functions and formats for a survey. Novi Survey really does a good job building out quality surveys - but one has to put in quite a bit more work for these surveys to be aesthetically pleasing for customer-facing documents. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HR Helen R. VP Media Production ### "Great Survey Software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 3, 2018 With Novi Surveys, you can conduct surveys, and brand them using templates they have available to make them look professional and they have so many variations that can be used. It allows you to track responses and delivery rates. You can view responses in real time. Pros NoviSurvey is a great survey software program. You don't have to install software to use it. It is always available and stays updated. It is very easy to use. It is encrypted. It works great. I would recommend this for anyone conducting surveys. It allows you to collect, analyze and share your data very easily. Cons NoviSystems is a great product. It does not disappoint. Highly recommended! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SR Steve R. Vice President Online Media ### "It's a great tool to create surveys and analyze results" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 30, 2018 A great survey tool Pros Surveys can be set up easily in many different ways. It has many features and you can customize it to fit your needs. And it's very easy to use. You can download data, and their customer support is great. Cons It can be complicated at first to learn, but Novi Survey is by far the best survey tool I have used. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Laura D. Director of Marketing & Client Services Accounting ### "Robust Survey Software with Great Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 27, 2016 NoviSurvey is a comprehensive survey software with robust features. For several years I used Survey Monkey, which was fairly simple and intuitive to use, however, NoviSurvey blows it away when it comes to developing and analyzing a survey to create meaningful output. It does have a longer learning curve because these awesome benefits come with a more complicated software, however their customer support is excellent. I purchased the monthly subscription that comes with phone support and they are excellent. Patient and eager to help. Pros Robust, sophisticated software with more survey question options and analysis tools. Fantastic customer support. Cons Can be a bit complicated. Online manual not great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DA Denis A. Director, Quality Assurance ### "Excellent features, powerful and a pleasure to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 November 13, 2015 We needed a flexible survey designer that will allow us to create multiple types of surveys that we send to our customers and employees. This software has it all.. we were able to customise each survey based on the user contact information by using the question show and hide advanced logic. We were also able to do skill assessments surveys and provide immediate feedback to our employees using the scoring and instant feedback features of the software. A feature that we did not find in any other survey software that we evaluated. Also the support is excellant. Highly recommend it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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