# RentWorks Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about RentWorks Software - reviews, pricing plans, popular comparisons to other Car Rental products and more.

Source: https://www.capterra.com/p/93323/RentWorks

---

# 

 RentWorks Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

RentWorks

## What is RentWorks?

RentWorks from Bluebird Auto Rental Systems is the premier car rental software used by franchisees and independent companies with substantial fleet size and transaction volume. It is packed with features such as a one screen rental process, reservation sales, fleet utilization, rate management and accounting interfaces. Add-on modules include Credit Card Processing, Online Reservations and Claims Management, Signature Pads, Drivers License Cameras and Chip & PIN devices.

## What is RentWorks used for?

[Car Rental](https://www.capterra.com/car-rental-software/)[Fleet Management](https://www.capterra.com/fleet-management-software/)[Rental](https://www.capterra.com/rental-software/)

Overall rating

Based on 124 user reviews

Reviews sentiment

Positive

94%

Neutral

3%

Negative

3%

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## RentWorks alternatives

Highest Rated

[5.0 (18)](https://www.capterra.com/p/227772/RentHub/reviews/)

Starting price

$50.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.9 (338)](https://www.capterra.com/p/156984/HQ-Rental-Software/reviews/)

Starting price

$120.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.9 (14)](https://www.capterra.com/p/10028428/AiRentoSoft/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[5.0 (3)](https://www.capterra.com/p/208704/Loopit/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/93323/RentWorks/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Reservations Management

3.3 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Accounting

4.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Booking Management

4.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Create, update, and manage bookings, itineraries, and reservations

Activity Dashboard

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Billing Rate Management

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Setting up the amount/charge for per hour of work by a company or professional

RentWorks 42 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Setting up the amount/charge for per hour of work by a company or professional

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Track the status of assets and whether they're checked in or out

Leave comments and notes on documents for others to view

Track, store, and access client contracts or licenses

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Electronic signing method that validates the authenticity and integrity of a digital document

Store, manage, and track all electronic documents in a centralized location

Management of commercial motor vehicles for work-related purposes

Scan and validate an ID barcode

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Access the system via a mobile application

Manage and support multiple languages

Book meetings and appointments through a website or digital platform

Accept and process online payment transactions

Accept, record, and reconcile financial transactions

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Design, communicate, and distribute incentives to perform a specific action

Generate quotes or estimates for customers

Track/optimize rates in relation to usage

Receive data and information in real time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Online portal through which end users can access the system, manage tasks, or obtain information

Manage and divide costs, invoices, payments, billings, etc. between two or more entities

Create, manage and track all task activities and progression

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Organize and track the physical movement of goods from one location to another

Real-time vehicle tracking for monitoring location, route, speed, etc.

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.4 (120)

4.4

Based on 120 reviews

## Pricing

Value for money

4.4 (116)

### Starting price

Free trial  
not available

Value for money

4.4 (116)

4.4

Based on 116 reviews

## Integrations

[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (123)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (123)

4.5

Based on 123 reviews

## User reviews

Overall rating

4.5

Based on 124 reviews

Filter by rating

5(76)

4(40)

3(4)

2(3)

1(1)

Mentioned topic

Sorted by most recent

LR

LORI R.

OFFICE MANAGER

Automotive

### "BLUEBIRD REVIEW"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 12, 2024

Pros

FAIRLY EASY SOFTWARE TO USE FOR OUR FLEET MANAGEMENT AND DAILY RENTALS

Cons

NOT REALLY EASY TO DO MONTH TO MONTH BILLING WITH LONG TERM LEASES

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CW

Chris W.

Data Analyst

Transportation/Trucking/Railroad

### "Great Rental Data Manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 12, 2023

Pros

The data management portion of the program has been very useful when our main rental program has limitations for historical data storage.

Cons

With how much information is available, it can be hard to find what report you are looking for.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 3, 2024

Hi Chris, Thank you for the positive review. Bluebird was built to ensure clients could make the best business decisions based on data and metrics. If you ever need a hand with reports, reach out to our support team.

SK

samuel k.

self employed

Architecture & Planning

### "An Overview of RentWorks: A Comprehensive Software Solution for Rental Car Fleet Management"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 19, 2023

Overall, RentWorks appears to be a reliable and useful tool for managing rental car fleets, but as with any software product, its effectiveness may depend on the specific needs and requirements of the user.

Pros

some of the features that are highly regarded in RentWorks include its user-friendly interface, robust reporting and analytics capabilities, and its ability to integrate with other systems used by rental car companies. Users also appreciate the flexibility and customizability of RentWorks, as it allows them to tailor the software to their specific business needs and workflows.Additionally, RentWorks offers extensive training and support resources to help users get the most out of the software. This includes online training modules, user forums, and a dedicated customer support team that can assist with any technical issues or questions.Overall, RentWorks has received positive reviews from many users who appreciate its comprehensive feature set, ease of use, and ability to help rental car companies manage their operations more effectively.

Cons

I have reported that RentWorks can be complex and difficult to learn, especially for those who are not familiar with similar software systems. Additionally, some users have reported that the software can be slow or prone to crashes, particularly when dealing with large amounts of data.Another potential limitation of RentWorks is that it may not be the best fit for smaller rental car companies or those with simpler needs, as some of its more advanced features may be unnecessary or not used to their fullest potential.However, it's important to note that the specific limitations or drawbacks of RentWorks may vary depending on the user's individual experience and requirements. Overall, RentWorks is generally regarded as a comprehensive and effective software solution for rental car fleet management, but like any software product, it may have its limitations and challenges.

Reasons for choosing RentWorks

One of the key advantages of RentWorks is its comprehensive feature set, which includes tools for fleet management, reservation management, rental agreements, reporting and analytics, and integration with other systems. This allows rental car companies to manage their operations more efficiently and effectively, while also providing a better experience for their customers.Additionally, RentWorks is known for its customizability and flexibility, allowing users to tailor the software to their specific needs and workflows. This can be especially important for rental car companies with unique or complex requirements.Furthermore, RentWorks offers extensive training and support resources to help users get the most out of the software, including online training modules, user forums, and a dedicated customer support team. This can be crucial for ensuring a smooth implementation and ongoing use of the software.While there may be other software products in the market that offer similar features, RentWorks' comprehensive feature set, customizability, and support resources may make it a compelling choice for many rental car companies.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 20, 2023

Hi, Thank you for sharing your feedback on RentWorks. We recommend reaching out to our support team at support@barsnet.com as they could provide assistance in understanding the software.

GK

Greg K.

Owner

Automotive

### "Truly awful...and don't care "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 28, 2022

we've been double billed, software often stops working after updates, price keeps going up, support doesn't answer the phone..............

Pros

I'm still thinking....there is not much to be happy about these people

Cons

Breaks down constantly...doesn't seem to bother them though, support is just awful

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 30, 2023

Hi, We have made improvements to our support processes and we would like to review the issue you have outlined. Please reach out our support team at support@barsnet.com.

JT

Jordan T.

Internal Advisor

Automotive

### "Rental Software"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

8/10

February 8, 2022

Not Bad

Pros

The software is not bad, but for it is very outdated! It could REALLY use a revamp. The software in a sense is very bland and straight forward, i liked having the ability to do just about ANYTHING on this program but that was also the issue!

Cons

My biggest issue was intermittent communication issues between our servers, other than that it was a very basic simple to use software once you learned how to use it, but it is NOT a software you can jump into and excel in

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 30, 2023

Hi, We'd like to further investigate the server communications issues you experienced. Many factors could cause this including latency. Please reach out to the support team at support@barsnet.com.

DP

David P.

President

Automotive

### "Good Product, Bad Support"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

May 21, 2020

I run a small fleet of rental cars and it's more than enough. However, my personal opinion is that these people don't care about you or your business. The support is really bad. I have been trying to implement chip and pin for a year and they will not return my emails. They just did an upgrade in the middle of the day that crashed the system and cost me several customers. I'd like to know the genius who made that call. You're fired! My franchise will not let me use another software so I am stuck for now. Don't make the same mistake. In four years of paying support to this company (which they increased by 50% last year without any warning) I have never had a phone call from a sales rep. There are some really good coders there, just need to work on people skills.

Pros

Relatively easy to use, lots of features (that we don't use), excellent reporting, solid consistent performance.

Cons

The software is fine. Like any software it has its quarks.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 1, 2020

Hi David, thank you for taking the time to leave us some feedback, it's certainly appreciated. We're sorry to hear that you've been experiencing issues with support. We'd be happy to discuss the issues you brought up and see how we can resolve them. We'll be in touch with you shortly to discuss a solution. Thanks again for the feedback!

MV

MARK V.

GM

Automotive

### "title"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

9/10

March 20, 2020

Pros

The natural flow of opening & closing a contract

Cons

The new phone system implemented by the new owner has caused problems. No answer, you leave call back info, no one calls back. Support hours need to be extended, including Saturdays. When calling with a "location down" situation there has been very little urgency on Bluebirds's part to get the location running.

Alternatives considered

[TSD RENTAL](https://www.capterra.com/p/92381/TSD-RENTAL/)

Reasons for choosing RentWorks

ANGELA

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 25, 2020

Hi Mark, thank you for taking the time to leave us some feedback, it's certainly appreciated. We're sorry to hear that you've been experiencing issues with the phone system. We'd be happy to speak with you about those issues and see how we can resolve them. We'll be in touch with you shortly to discuss a solution. Thanks again for the feedback!

SF

Scott F.

Assistant Fleet Manager

Automotive

### "My Review of Bluebird Car Rental Software "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 18, 2020

Overall, I have had good experiences with RentWorks compared to other rental software I have used. Their software is very useful and easy to use, other than for Apple products, and it has definitely had a positive influence on the productivity of the company I work for. I also have had very excellent service from their support staff, and for these reasons, I would recommend this product to other companies.

Pros

I really liked that the software had numerous features that made my daily duties easier to perform, and for the most part, it was easy to use. I also have had excellent experiences with their support team whenever I have had any issue or have needed to set up a new machine.

Cons

I do not like that they do not offer easier ways to install their software on Apple computers or mobile devices. They do provide a workaround that is accessible through an internet browser; however, I have found it not to be very user friendly and is honestly kind of clunky compared to merely opening an application. My only other complaint is that the software eventually times out from the server and either has error messages or needs to be restarted. I understand that there is probably no getting around this, but it should take longer to have issues in my opinion.

Switched from

[TSD RENTAL](https://www.capterra.com/p/92381/TSD-RENTAL/)

Because there was a drastic price increase with TSD software and Bluebird was much more affordable.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 20, 2020

Hi Scott, thank you for taking the time to provide your feedback and for the kind words! There is in fact a way to access the software through a browser and the software is also available in the Apple store and the Google Play store. Feel free to get in touch with me if you'd like more details. Francine.Dunn@barsnet.com Thanks again for the feedback!

JG

jenna g.

service advisor

Automotive

### "EASY"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 4, 2019

It has been wonderful, super easy to learn and to use!

Pros

I was chosen to assist with our rental cars when we lost our assistant. I was able to pick up on it, in less then an hour. So it is really user friendly! It saves customers information, so you do not have to constantly go back and re-enter! I like how you can modify the days without changing the amount of days the client has actually been in the car!

Cons

There is nothing I do not like a bout his software, except printing options, I would like to be able to print two copies at the same time!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 5, 2019

Hey Jenna, thank you for the kind words and we're glad you are happy with RentWorks. If ever you are having any issues please do not hesitate to reach out to our talented support team.

JL

John L.

Salesman

Automotive

### "RentWorks - The new one-stop shop"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

June 17, 2019

Pros

Using this program was like a dream that had come true especially for folks like me that travel often. With this you can do a one-stop shop for a rental vehicle and it's ready when you land. Just go to the provider, show ID, sign a few forms and off you go! If you travel & HATE waiting in lines to get a rental, then DEFINITELY invest in this!!!

Cons

It froze a few times, but other than that it ran perfectly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/93323/RentWorks/reviews/)

Popular comparisons

[HQ Rental Software vs RentWorks](https://www.capterra.com/compare/93323-156984/RentWorks-vs-HQ-Rental-Software) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)