ESRI

ArcGIS

4 / 5 21 reviews


Average Ratings

21 Reviews
  • 4 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

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About ArcGIS

Integrated collection of GIS software products; provides a standards-based platform for spatial analysis, data management, and mapping.


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ArcGIS Features

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ArcGIS Reviews Recently Reviewed!

the most famous GIS software

Nov 11, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money

Pros: powerful and support the most functions that a GIS analyst needs. online materials are also abundant, many friendly users share their experience, no matter positive or negative

Cons: way too expensive, there are more and more alternative GIS software in the market. ArcGIS is the choice that when you have too much money.

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Advanced Software - Not without challenges

Nov 09, 2017
5/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This software allows users to customize and modify GIS data in any way they can imagine. the level of manipulation is unmatched.

Cons: Its expensive and requires skilled users who are trained on how to manipulate data. Even university course only cover the basics on data manipulation.

Overall: GIS data mapping

Great program, tons of features.

Sep 29, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and functionality of the program. Able to create very smooth flowing maps with great textures.

Cons: Need to streamline accessibility of some features. Editing the legend can be tedious and time consuming.

Love ArcGIS!

Sep 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. I find that once you learn how t works it is a breeze to make maps, etc. This is a great tool for work.

Cons: Difficulty can be had when first using product. I was lucky to take multiple classes in college to become proficient.

Good easy

Sep 01, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is easy to use, clear in what it offers and what you can do with the tool box. Friendly environment.

Cons: Slow while analyzing. Can stuck sometimes. While trying to export maps it could crash. Needs internet fast internet connection for smoother use.

Good mapping software to easily convey ideas, concepts, and locations visually.

Aug 09, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The software allows for quick and easy input of different mapping objectives, such as an as-built survey of existing drainage or sewer infrastructure. This allows provides a clear map whether to use in the field to review existing conditions or in the office to create conceptual plans for proposed work. The software also allows our organization to create quick maps for project scoping, grant applications, and public meetings to aid in illustrating existing conditions and proposed improvements.

Cons: Some features are not always intuitive and full use of the software requires class study, reading, and years of experience. While I don't necessarily think this is a bad thing it limits how easily someone new to the software will be able to access and process available information.

Amazing tool with the right training and data sources

Jul 18, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: There is so much functionality built into different geoprocessing tools that you can customize your spatial analysis to complete basically any task and solve any spatial challenge. I like that you there is the opportunity to use scripts and tools that other users have built in the software and overcome challenges that may not be solved using the standard geoprocessing tools.

Cons: Due to the enormous amount of analysis capabilities, there is a steep learning curve that one must overcome to use the software to its fullest capability. If you're looking for something to do basic spatial analysis, this is likely not the tool you should use as it's expensive and has more functionality than the average person needs.

Overall: Learned about Spatial Analysis and how it affects the city building and planning process.

ArcGIS - From Bad to Worse

Jul 06, 2017
1/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
1 / 5
Value for Money

Cons: I've been using Arcgis for years. It's gone from BAD to WORSE. Probably the slowest, buggiest, most unreliable piece of software out there. What other software locks itself out of it's own maps? Corrupts it's own shapefiles? Takes 10's of minutes to open a single tiny map? etc.

Arcgis is like playing a bad round of golf everyday. Yeah there are a few moments that play out ok, but most of the time you'll be cursing at the monitor and wondering how this company is still in business.

Overall: Other people use it, so I have to.

Seriously, this software will turn your hair grey.

Right on the money for a program needed for our firm.

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy layout loaded with features and anyone coming in that's new doesn't need to be a rocket scientist to figure it out.

Great software, but very expensive for the non professional user.

Jun 15, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This software allows for a variety of users to extract information key to answering geospatial questions and providing reliable functionality.

Cons: This software is extremely expensive for the everyday/non professional user. It would be nice if they offered a non professional version that could accommodate users who are not able to pay for a license.

Overall: Learned many skills from using this software

I use the program to create maps for land use planning purposes

Jun 07, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that the mapping software allows for both visualization and analysis of the data and that the software allows for customization and symbolization that fits the user's needs.

Cons: The software does is clunky in the way it connects to file sources, and how file types interact with other programs.

Overall: The software is the only one that can provide this service with such high functionality.

I have been using ArcGIS for various research projects.

May 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software was very helpful for design of different maps. Furthermore, I was able to build custom ArcGIS toolboxes using Python.

Amazing product but difficult for beginners

Apr 21, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The functionality and options.

Cons: The difficulty of learning how to use its features.

Overall: This product is great and the functionality is unprecedented. The ease of use is great once you know what you are doing. However, it would be great if there were tools available within the program to help beginners learn how to use it. If there's something new you don't know how to do, there unfortunately isn't a great way to figure it out within ArcGIS.

I've been on hold for over an hour and a half

Mar 14, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: None

Cons: Customer service is terrible. The program is difficult to download.

Overall: My experience has been terrible. I am unable to use ArcGIS in my school's lab because the softaware is having "licensing errors". Note: This has happened before. I have spent hours trying to authorize the software and have spent over an hour and a half on hold. Esri is probably worse than Comcast.

Recommendations to other buyers: Try to find another software option.

Great product

Feb 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money

Comments: I have been using ArcGIS by ESRI for some years now with academic licensing and I am always impressed with the new and innovative features. However, comparable options are available open-source for those with beginner to intermediate programming experience.

The Only Mapping Software For Me

Feb 06, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy integration with our existing software and UI

Overall: The decision to grow "off grid" was a tough one to say the least but the biggest headache came after trying to locate some of the properties that were under consideration. Using the ArcGIS mapping software with the easy UI and rich features made the whole process not only manageable but great fun for our entire staff.

Recommendations to other buyers: it's a must have if considering taking your business off grid

Great software, but there is a learning curve

Jan 07, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Great software

Cons: Steep learning curve

Overall: ArcGIS is a great software, but there is a learning curve with it. Highly recommended to take an online course to help you learn it like I am... once you start doing a few things though it becomes easier to learn and do things. Really great software to help map out things!

Incredibly Powerful Software

Nov 22, 2016
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Access to vast amounts of census and geographic data, huge processing power and flexibility

Cons: Start up time involved--interface is a little clunky, and there is limited ability to change some of the stylistic aspects of the final product. Also interactive maps can be slow to load.

Overall: The sheer amount that you can do with ArcGIS is mind-blowing, as the program is incredibly flexible and has access to mind-blowing amounts of data that it can organize and present. The interface is still a little clunky and there is limited ability to change some of the visual aspects of the final map products, but we found customer service to be spectacular and were very pleased with the product.

Best Ever Software

Dec 11, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: ArcGIS Software is best Software that I can used because it is User Friendly and as well very compatible with CAD KML etc. I am Using it in ArcFm and ArcSDE also For Utility Projects.
Recommend it I like it...

Solid Documentation

Aug 28, 2014
5/5
Overall
5 / 5
Ease of Use

Comments: First of all, easy to use. I have been using ArcGIS for many years now and I can tell you that people love it's simplicity and how to build simple maps and analysis.
Second, It has a solid documentation, large use base and support for old products that most of other companies cannot provide.

ArcView GIS

Jan 21, 2011
3/5
Overall
4 / 5
Ease of Use
2 / 5
Customer Support

Pros: Very useful in disease pattern distribution and spatial data analysis

Cons: The keyed software was not flexible to use. We need non keyed one for easy operation

Overall: Can we have a trial version for use to see if there has been improvement over the earlier software?