---
title: "ArcGIS Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is ArcGIS the right GIS solution for you? Explore 507 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/93333/ArcGIS/reviews/"
page_type: "reviews"
language: "en"
---

ArcGIS

4.6 (507)

[View alternatives](https://www.capterra.com/p/93333/ArcGIS/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 15th, 2026

# Reviews of ArcGIS

Ease of use

3.9

Customer Service

4.1

## Pros and Cons in Reviews

AP

Anthony P

GIS SupervisorUtilities, 201 - 500 employeesUsed the software for: More than 2 years.

“The ArcGIS eco-system has come a long way and now incorporates mobile workflows and data entry to enable an enterprise-wide solution“

November 5, 2025

Keith K

Engineering SurveyorArchitecture & Planning, 2 - 10 employeesUsed the software for: More than 2 years.

“Customer support quality is high when you finally reach a senior engineer, but waiting days for a response is a luxury project timelines do not permit.“

May 19, 2026

DH

Daniel H

Power Platform DeveloperInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“ArcGIS offers a highly intuitive interface, robust mapping features, and excellent data visualization tools for professionals.“

June 3, 2025

Keith K

Engineering SurveyorArchitecture & Planning, 2 - 10 employeesUsed the software for: More than 2 years.

“I budget not just for licences but for the hours lost to crashes, silent tool failures, and setup marathons.“

May 19, 2026

AO

Alanna O

Systems Analyst TraineeInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“The analysis tools make it easy to perform complex tasks and allows detailed / high quality visualization for mapping.“

May 27, 2025

Keith K

Engineering SurveyorArchitecture & Planning, 2 - 10 employeesUsed the software for: More than 2 years.

“Geoprocessing tools sometimes run silently and produce empty outputs with zero warning.“

May 19, 2026

TK

Tim K

DraftsmanUtilities, 501 - 1,000 employeesUsed the software for: More than 2 years.

“It usually handles consistent updates pretty smoothly.“

May 19, 2026

Keith K

Engineering SurveyorArchitecture & Planning, 2 - 10 employeesUsed the software for: More than 2 years.

“For a small consultancy in Malawi, the fully loaded annual bill forces some very hard conversations.“

May 19, 2026

## Showing most helpful reviews

Showing 1-25 of 507 Reviews

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Frequency of Use

Paolo O.  
Gis developer  
Information Technology and Services  
Used the software for: 2+ years

### "Powerful, Indispensable, and Worth Every Penny: A 25-Year Urban Planner’s Verdict on ArcGIS"

August 30, 2026

5.0

Over the past 25 years, my experience with ArcGIS has been foundational to my professional work in urban planning and civil protection, supporting multi-utility municipal structures across Emilia-Romagna (Italy). Across two and a half decades of continuous evolution—from early desktop GIS to modern enterprise and web-based spatial workflows—ArcGIS has consistently served as an indispensable system of record and analysis. ​Key highlights of my long-term experience include: ​Urban Planning & Infrastructure Management: The platform provides the analytical rigour required for complex municipal master planning, zoning analysis, land-use tracking, and infrastructure management across multi-utility operations. ​Civil Protection & Emergency Response: In civil protection scenarios, ArcGIS enables precise risk mapping, hazard modeling (such as flood and seismic vulnerability assessments), and real-time situational awareness during emergency management operations. ​Reliability & Scalability Over Time: Despite the evolving technology landscape, the core GIS framework has remained resilient, enabling seamless integration between local government databases, CAD files, and regional spatial data infrastructures. ​Overall, while it demands dedicated technical expertise and robust computing resources, ArcGIS remains the gold standard for high-stakes municipal spatial analysis and decision-making.

Pros

What makes the platform stand out is its ability to seamlessly transform vast streams of complex spatial data into clear, actionable intelligence. It offers an extensive library of advanced spatial analysis tools—ranging from multi-criteria site selection and spatial statistics to 3D surface rendering and hydrological modeling—delivering a level of precision that few other Geographic Information System (GIS) solutions can match. Key aspects that drive exceptional value include: Enterprise Integration & Scalability: The native integration between desktop applications (ArcGIS Pro) and cloud/enterprise architecture (ArcGIS Online / Enterprise) allows teams to collect, analyze, and publish spatial datasets smoothly across an organization. Developer & Extension Ecosystem: Access to specialized extensions (such as Spatial Analyst, 3D Analyst, and Network Analyst) along with deep Python integration via ArcPy enables custom automation and sophisticated scripting for repetitive spatial workflows. High-Quality Cartographic Tools: The platform provides fine-grained control over cartographic design, labeling, dynamic layout elements, and map publishing, ensuring professional-grade visual outputs for reporting and decision-making.

Cons

ArcGIS presents a steep learning curve, demanding hardware requirements, and a high total cost of ownership. ​While its capabilities are unmatched, the software can feel overly complex and resource-intensive for small teams or users who only require basic mapping functionality. ​Key challenges include: ​High Cost & Complex Licensing: The licensing model is expensive, especially when factoring in add-on extensions (like Spatial Analyst or Network Analyst) and cloud credits for ArcGIS Online. For smaller organizations or independent contractors, the pricing structure can be a significant barrier to entry. ​Steep Learning Curve: Due to its vast feature set, mastering the software requires formal training or a substantial investment of time. Beginners often struggle to navigate the interface and execute complex spatial operations without prior GIS knowledge. ​Resource-Intensive Performance: ArcGIS Pro requires robust computer hardware—particularly high-performance GPUs, RAM, and CPUs—to run smoothly. Handling large vector or raster datasets can cause noticeable performance lag or crashes on average workstation hardware.

Alternatives considered

[QGIS](https://www.capterra.com/p/185949/QGIS/)

Reason for choosing ArcGIS

While alternative solutions like QGIS or open-source desktop packages offer cost-effective mapping, they fall short when managing multi-utility infrastructure and time-sensitive municipal operations at scale. ​Key factors driving the selection of ArcGIS include: ​Superior Spatial Analysis & Geoprocessing: ArcGIS provides advanced, out-of-the-box analytical tools (such as complex hydrological modeling, spatial statistics, and network topology analysis) that ensure maximum reliability for critical decision-making in urban planning and emergency management. ​Unified Enterprise Ecosystem: Seamless integration between desktop software (ArcGIS Pro), server architecture, and web maps (ArcGIS Online) enables real-time synchronization across departments, multi-utility networks, and field response teams during civil protection operations. ​Industry Standard for Municipal & Public Data: Its native compatibility with regional spatial data infrastructures, CAD systems, and government database formats minimizes data translation errors and facilitates smooth collaboration with external public entities and utility providers. ​Long-Term Enterprise Stability & Support: Backed by comprehensive technical support, rigorous security standards, and continuous platform upgrades, it provides the reliability required for mission-critical municipal operations where system downtime is not an option.

Review Source

Tora M.  
IT Service Desk Lead  
Financial Services  
Used the software for: 1-2 years

### "Standard GIS software "

April 30, 2023

4.0

It plots customer information by area on the map and develops marketing strategies for each area. It is welcome that the picture of delivery and sales activities has arrived in the spring just by being able to visualize it on a map. It has functions that can be said to be indispensable and complementary services.

Pros

I find it attractive that you can create detailed maps and easily import and export GI data. We use it for regional marketing and product delivery optimization. GIS engine with the largest market share in the world. ArcGIS Desktop is a product that specializes in performing relatively advanced analysis on a PC and maintaining GIS data. Customization is also possible so that you can use it according to your business.

Cons

The key thing is that the program is pretty heavy in that it can create detailed data. It's hard to move freely, depending on the PC specs. I think there is a trade-off between performance and dose, so I can't say I have to, but if I can move it a little more lightly, I have no complaints.

Alternatives considered

[Mapbox](https://www.capterra.com/p/171362/Mapbox/)

Reason for choosing ArcGIS

We successfully customized the ArcGIS product group for customers and introduced an integrated GIS. Based on this experience, we have expanded to other companies and established a GIS-related business as a revenue pillar.

Switched from

[QGIS](https://www.capterra.com/p/185949/QGIS/)

Spatial information can be used in new ways in the current situation, where spatial and geographic data are essential for barrier-free incoming correspondence, etc. By projecting information that is difficult to judge by numbers and letters alone on a map, we can understand the problems and issues that arise. I think it will be indispensable in the future global society.

Review Source

AP

Anthony P.  
GIS Supervisor  
Utilities  
Used the software for: 2+ years

### "Maps are now interactive"

November 5, 2025

3.0

I've used ArcGIS since 2002 and have seen the system embrace web-based mapping as opposed to a workflow that solely supported paper based or PDF based static maps

Pros

The ArcGIS eco-system has come a long way and now incorporates mobile workflows and data entry to enable an enterprise-wide solution

Cons

Oftentimes, small bugs and issues can set back operations, but once these are worked out, all functions resume normally.

Review Source

Keith K.  
Engineering Surveyor  
Architecture & Planning  
Used the software for: 2+ years

### "ArcGIS: Unrivaled Environmental Modelling Depths, but You’ll Fight Cost, Bugs, and Setup Every Step"

May 19, 2026

5.0

I have a love-hate relationship with this platform that has now stretched across a decade of environmental modelling and water resource work in Malawi. ArcGIS is the heavyweight I reach for when a project demands a defensible flood-extent model, a multi-criteria site selection, or a groundwater vulnerability map that will be scrutinised by regulators. Nothing else in my toolkit matches its analytical reach or data management discipline. Data management is the bedrock that keeps my 50 GB project archive coherent. Versioning, topology rules, and native handling of every spatial format save me from the integration chaos I see colleagues suffer with other tools. The ability to turn around and serve those same cleaned-up layers to a client as an interactive dashboard is a superpower that has directly helped me win contracts. Security, once bolted down, gives me confidence that sensitive borehole and land-use data stays private, even if I remain hyper-vigilant about online sharing settings. But the price tag and the daily friction are real. I budget not just for licences but for the hours lost to crashes, silent tool failures, and setup marathons. Customer support quality is high when you finally reach a senior engineer, but waiting days for a response is a luxury project timelines do not permit. I’ve become my own sysadmin, my own bug hunter, and my own trainer because the institutional support simply isn’t there for a Malawian consultancy working at distance. If you do deep environmental geospatial work, ArcGIS remains the reference standard. It’s not smooth, and it’s certainly not cheap. But when a model has to be right and defensible, it’s still the box I open first, mutter at, and then trust to deliver.

Pros

The data management core still blows me away. I keep a monster enterprise geodatabase of boreholes, catchments, and monitoring stations, and versioned editing lets my team work concurrently without stepping on each other's toes. Topology rules catch sloppy digitising instantly. The platform digests rasters, vectors, and lidar in a single project file without format headaches. Client access has become a genuine differentiator. Instead of emailing 50-page PDFs, I publish a live web map or dashboard through ArcGIS Online. Regulators and project stakeholders can toggle layers, query borehole attributes, and print on their own — zero GIS training required. Even offline, Field Maps lets crews capture data in remote corners of Malawi and sync back, though the real-time interactive dashboards are what win bids. Security, when you set things up properly, is rock solid. With ArcGIS Enterprise, I enforce role-based access, HTTPS, and fine-grained sharing permissions. Desktop security through OS-level file permissions is straightforward enough for a consultancy laptop. I’ve never had a breach; once configured, data stays locked down. Then there’s the analytical depth. Spatial Analyst and 3D Analyst deliver terrain modelling, watershed delineation, and flood simulation that no lightweight alternative can replicate. Combined with arcpy scripting, I can chain together a dozen geoprocessing steps and let the machine crunch overnight while I sleep. That kind of automation isn't a luxury — it's survival when you’re up against project deadlines.

Cons

Value for money is the number one pain point. The base licence is steep enough, but every critical extension — Spatial Analyst, 3D, Geostatistical — sits behind an extra paywall. The named-user subscription model traps you; stop paying and you lose access to both tools and stored projects. For a small consultancy in Malawi, the fully loaded annual bill forces some very hard conversations. Customer support is technically strong but painfully slow. Esri’s analysts know their stuff and have pulled me out of arcpy and server nightmares, but the back-and-forth across time zones turns a quick question into a multi-day email thread. With no local Esri office anywhere near Malawi, I usually find the fix on Esri Community or Stack Exchange before official support even replies. Bugs and issues are a daily, grinding reality. ArcGIS Pro freezes when I pan a dense 3D scene too fast. Geoprocessing tools sometimes run silently and produce empty outputs with zero warning. Licensing checks randomly fail, demanding a sign-out and sign-in right when a deadline is screaming. Every point release patches some holes and punches new ones; I’ve learned to stay at least one subversion behind to keep my sanity. Setup is a barrier that should not still exist. A single Pro install with Python environment and extensions consumes half a day. An enterprise deployment — Portal, federated server, data stores, SSL certificates — is a multi-week IT exercise that demands a dedicated administrator. User management between ArcGIS Online and Enterprise remains clunky, and I have yet to meet anyone who got it right the first time. Client access, for all its strengths, has an offline weak spot. Field Maps sync over Malawian mobile networks breaks when attachments grow large or connectivity flickers. It’s not a dealbreaker, but it forces careful packaging of offline projects, and I’ve had field crews lose an afternoon of edits because a sync failed. Security, while robust at the enterprise level, has a shadow side in ArcGIS Online. The sharing toggles are far too easy to misconfigure. One slip, and a sensitive environmental dataset meant for a single client can end up visible to the entire internet. The controls exist, but the margin for human error is worryingly thin.

Alternatives considered

[QGIS](https://www.capterra.com/p/185949/QGIS/)

Reason for choosing ArcGIS

been in the game for along time and its got more tutorials, morre tools and also am used to using it than other softwares

Review Source

Bintang H.  
Graduate Trainee  
Mining & Metals  
Used the software for: 2+ years

### "The Function and Facilty Tools of Arcgis"

July 16, 2020

5.0

These software has allowed me to undestand the concept of geostatistical analysist. And also these software has allowed me to achieve my degree in bachelor of mining engineering.Such help like layouting map, analysis out put contour and another geospatial analysis.

Pros

Tool geostatistical, geospatial analysis

Cons

There in few of module to learning tools

Alternatives considered

[QGIS](https://www.capterra.com/p/185949/QGIS/)

Reason for choosing ArcGIS

Cause Arcgis, could doing many things by this program only.

Review Source

RG

Rashad G.  
Researcher  
Education Management  
Used the software for: 2+ years

### "A strong platform for spatial analysis"

August 20, 2026

5.0

I used the full version of ArcGIS in academia and later had some exposure to the trial version in an industry setting. It has been a capable platform for mapping, visualization, and spatial analysis.

Pros

ArcGIS provides a comprehensive set of tools for mapping, spatial analysis, and working with geographic data. I used the full version extensively in academia and found the visualization and analytical capabilities particularly useful for research.

Cons

There is a fairly steep learning curve, especially when moving beyond basic mapping into more advanced analysis. The licensing cost can also be a consideration outside an academic environment.

Review Source

TK

Tim K.  
Draftsman  
Utilities  
Used the software for: 2+ years

### "ArcGIS Keeps Our System Running"

May 19, 2026

5.0

We use it daily to manage the maps within our entire utility system. It usually handles consistent updates pretty smoothly.

Pros

ArcGIS gives us the ability to manage data that is valuable to our crews in real time, once access is given.

Cons

Sometimes the software can be a little "clumsy". It often feels like ArcGIS does simple things in a complicated way.

Review Source

KS

Kevin S.  
Operations  
Utilities  
Used the software for: 2+ years

### "ArcGIS is the industry standard for GIS Software"

June 30, 2025

5.0

We have been using ArcGIS for about 6 years to map water and sewer infrastructure. We started our ArcGIS organization from the ground up. It really has been a learning process for us and we are constantly discovering new ways to use ArcGIS to collect and present data.

Pros

ArcGIS is a valuable software that is essential to our operations. We use it to develop maps and then these maps are integrated into other software applications through the API or as standalone web applications. ArcGIS really is the industry standard.

Cons

We have to have someone on staff that is dedicated to running and maintaining our ArcGIS organization. There is absolutely a learning curve.

Review Source

TK

Tim K.  
Draftsman  
Utilities  
Used the software for: 2+ years

### "ArcGIS is a quality product"

November 20, 2025

4.0

Overall my experience is positive. I use it on a daily basis, it has tools that help us accurately represent our system.

Pros

The ability to use data across multiple platforms. The ease of importing data into other platforms we use.

Cons

Sometimes the software feels clunky. It does feel like it was designed by data analysists, not people who'd actually utilize it,

Review Source

RH

Rod H.  
Civil Engineer III  
Civil Engineering  
Used the software for: 1-2 years

### "ArcGIS Software review"

March 13, 2026

5.0

Integrated well with local government GIS. We found the software to easily learn if you have training in other CAD software.

Pros

The ability to quickly develop utility maps from GIS. This software works great for realtime updating of maps on an electronic notebook out in the field.

Cons

It is a Esti software product so it will be overly expensive but you are buying the industry best GIS software

Review Source

AO

Alanna O.  
Systems Analyst Trainee  
Information Technology and Services  
Used the software for: 2+ years

### "ArcGIS Reveiw"

May 27, 2025

5.0

What stands out is the capability of handling everything from basic mapping to advanced spatial statistics. It offers excellent visualization for map creation and seamless integration.

Pros

ArcGIS has proven to be a powerful spatial analysis tool. The analysis tools make it easy to perform complex tasks and allows detailed / high quality visualization for mapping.

Cons

ArcGis is definitely on the more expensive side but given we are a large corporation the fees aren't too bad. There is also a bit of a steep learning curve. It takes some time to get used to.

Review Source

VR

Verified Reviewer  
Consultant  
Education Management  
Used the software for: 2+ years

### "My review on ArcGIS as a Risk-Assessor"

January 10, 2025

5.0

In general, it is a nice software that has helped me a lot in my job as an oceanographer. I can visualize or create geometries that can help me analyze coastal features, like the beaches that experience the greatest waves, or the number rivers in any area, or the kind of sediment of the beaches.

Pros

In general, it's pretty easy to use. One of the things I like the most, is that it's really easy to edit features, something that may be tedious with other open-source software.

Cons

I need to buy a license to use certain tools. Also, it's common to experience lags when using raster data. Besides, customer support is not the best quality for this product.

Review Source

kD

khaled D.  
customer service agent  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "ArcGIS review from a long time use of it."

December 10, 2023

5.0

Over ALL experience is really great and useful with this software I really like it and I can always update my works without any problem, it is a real time saver for me.

Pros

most of what I like about it is that I always can update and modify DATA easily without the need of recreating the whole project.

Cons

I do not like much the paid features for it is so expensive for me so I can not use it and enhance my work.

Review Source

VR

Verified Reviewer  
Mechanical Engineer  
Consumer Services  
Used the software for: 6-12 months

### "Geographical mapping service"

November 8, 2022

4.0

In general, it is quite a decent geo-mapping software to analyze spatial data. It is much more reliable for the price and easy interference. The UI helps in better viewing and working environment. Holds more information about the data sets in the form of variable attributes in tabular form. File conversion and several extensions are helpful to view the data in kml and kmz formats.

Pros

Comes with all the boolean tools to plug the data including the attribute lists. Easy to work on the elements and toolsets and able to customize with python scripts. It is much easier to deploy in the server and in individual systems.

Cons

The cloud and Pro come with a cost that is expensive to afford for smaller organizations. Most of the geographical maps for screening are outdated and are not specific to the latest. Lacks street view for viewers to notice the recent changes. Larger files crash and take a longer time to recover.

Review Source

JL

Joseph L.  
Biologist  
Environmental Services  
Used the software for: 2+ years

### "Leader of the Pack"

August 17, 2019

5.0

I've regularly used ArcGIS since it was ArcView 3.1, for about 20 years I guess.

Pros

ArcGIS leads the pack with functional tools like ArcMap, one of its most popular in spatial analysis. The tool-pack within ArcMAP allows users to convert layers to new formats, analyze data using a several geoprocessing tools, merge layers together and truly begin understanding landscape patterns. It has also been used to help forecast or predict after filtering layers or attributes within a layer to learn a unique set of characteristics that predict occurrence of a species or phenomenon, such as bank erosion. With the software, the user can subscribe to ESRI news to learn more about the broad applications of the product. And because it is so widely known, users can easily find tutorials and classes to learn the product. Recently I sought help from customer support and I will say, they are relentless at helping to diagnose the problem.

Cons

There are a lot of competitors for ArcGIS, though none seem to do everything that ArcGIS does. Rather than spending time waiting for the software to open, recognize our network license, and load the base maps, I can usually find an answer to my question using Google Earth or something similar. The high level of functionality comes at a cost. In addition to the memory hungry aspects of ESRI, the user interface can be a little intimidating. There are many tools and ways to layout the interface. Sometimes it can be confusing to know where the tools are and how to access them. While the interface is customizable in some ways, the geoprocessing tools cannot be added to the interface (or I haven't figured out how) and toolbars need to be loaded each time. For example, when I'm creating a shape file, I have to continuously ask the software to open the window for creating features. I'm sure this is great for some people who don't like machine learning or having their computer assume too much of their needs. But for me, I love that and would really like to see some of these customizable elements become more user friendly. Not only would that make things a bit more efficient on my end, but it might also make the experience less daunting or confusing.

Review Source

VR

Verified Reviewer  
Director  
Political Organization  
Used the software for: 2+ years

### "Can't Live Without It"

February 18, 2019

5.0

Pros

Unparalled mapping features. Without a doubt if someone needs to create a map, I'll suggest ESRI. The platform allows analysis of data, different data projections, and gives the user a lot of freedom if they can write scripts. I'm just a regular, simple user who has built maps and analyzed spatial data. The tools that can be used for analysis are among the best and as far as I know, unavailable elsewhere. ESRI has truly built an empire in spatial analysis,

Cons

Over the years, ArcGIS has become much more intuitive to use. The availability of spatial data, free or not, has become huge, The biggest problems I have now are the size of the program -- it takes forever to load...well, maybe 5 minutes (it's networked). The other problem I have is in understanding how to do things. There is a Help file, but I've found Google search engines far more helpful. The good news? ESRI has been around so long and lots of people know it so well, answers to common questions can be easily found.

Review Source

Andre J.  
Contracting Officer  
Government Administration  
Used the software for: 2+ years

### "The Photoshop of Geospacial Data"

February 5, 2019

5.0

ArcGIS (Global Information System) is a program I would highly recommend anyone to at least dabble with. It's 100% integrated with Google Maps and Google Earth. You can measure distance in real time, depth, the rise and fall of elevations. My experience with this program was nothing but exceptional! It greatly aided in my day-to-day tasks working for the Department of the Interior and the live customer service was a huge plus!

Pros

As the title suggests, this program is essential for anyone dealing with...well essentially anything related to land. As an employee of the Bureau of Land Management, this program was the backbone of plotting land boundaries, identifying leaps and bounds, mapping oil company property and even had the ability to provide three-dimensional down hole drilling perforations and depth intervals!

Cons

This program is not for the faint of heart. It does require a myriad of training modules to complete before you can start to see its full value. However, take heart as the modules are straight forward and step-by-step.

Review Source

VR

Verified Reviewer  
Engineer  
Civil Engineering  
Used the software for: 2+ years

### "ArcGIS the best"

December 26, 2020

5.0

ArcGIS can use to setup boundaries for rainfall catchments. So that it helps to run rainfall-runoff models and predict whether flood can occur or not. So that, ArcGIS plays a major role as a supporting software for hydrological modeling softwares like HEC-HMS & Mike 11.

Pros

ArcGIS is one of the best software that most civil engineers used atleast once in their life. It can easily download from internet. ArcGIS having user friendly interface wich beginner also easily handle the software too. Best thing about it is we can setup catchment boundaries of any specific area by easily using Digital Elevation Map(DEM). Using this we can easily get information about ground elevation, soil type of the area and much more information about the specific area that we concern about.

Cons

ArcGIS uses some amount of storage usage within the computer. Also it use some memory in the computer too. Also to setup boundaries, you must aware about the software quiet extent.

Review Source

VR

Verified Reviewer  
Engineer  
Civil Engineering  
Used the software for: 2+ years

### "ArcGIS the best"

January 18, 2021

5.0

As a summary, I can surely say that ArcGIS is one of the best software which helps me a lot in my research works. ArcGIS involves with hydraulic modeling softwares to make sure excellent model optimization. I really love this software and highly recommend to anyone without any hesitation.

Pros

ArcGIS is one of the best software in digital elevation modeling section. The best thing about ArcGIS is that this it is most popular software in civil engineering field, we can easily watch YouTube videos and get basic knowledge about the software if we are a new user too. Catchment delineation can easily done by this software which helps in hydrological modeling. Also this software having very user friendly interface too. This helps me a lot while operating with the software.

Cons

ArcGIS needs considerable amount of memory and storage space to function properly. So that if we haven’t modern pc, we can feel some uncomfortable.

Review Source

VR

Verified Reviewer  
Environmental Consultant & Wetland Specialist  
Environmental Services  
Used the software for: 2+ years

### "Not just a simple tool"

November 16, 2018

5.0

Upon gaining a good knowledge of the software, the ability to transform data into information that is usable and intelligent makes ArcGIS not just a tool but a tool that transforms information in new ways and illustrates such information in a logical and intelligent manner.

Pros

Illustrates geographical data on a platform that not only provides a simple map but also allows for the creation of information in a dynamic way for all sorts of purposes. Multiple sources of information can be utilised to create meaningful information for a specific outcome. It is a tool that creates new tools to expand data into information that can be manipulated and transformed continuously.

Cons

It can be expensive, however, the functionality of the software and its use within the company does mitigate the costs as to reasonably priced. Otherwise, not much to complain about as it is a software that is above the rest.

Review Source

Maria D.  
Analista, Control y Seguimiento de Proyectos  
  
Used the software for: 2+ years

### "The best GIS in the market has not comparison"

March 1, 2018

5.0

Analyze spatyal data, satellite images, manage tables with spatyal information, edit shapefiles, make hydrology models and so on.

Pros

This GIS offers everthing that a professional that works with spatyal data needs, enormous amount of tool, a very complete interphase, the possibility to manage big amounts of spatyal data, a quality of image and video very high, and a ArcTool Box with everything you need to analyze spatyal information, The three moduls are awesome: ArcMap, ArcCatalog and ArcScene are the best in the market and everyone meets it porpuse. This is the best software in the world.

Cons

The cost is and had always been the highest limitation of ArcGIS is too expensive for individuals and small companies, so only the goverments or big companies can afford to pay for the license of this awesome software.

Review Source

Tharindu D.  
District Engineer  
Civil Engineering  
Used the software for: 2+ years

### "The Best Premium GIS Platform for All Your GIS Needs"

January 13, 2020

5.0

The ArcGIS the best mapping software available considering all available options, level of presentation and clarity of content. It is much easier to get used to compared to most open source software. Once you have gotten used to handle your files between Arc Catalog - Arc Toolbox - Arc Map components, you will notice how easy it is to organize all. The other reason that almost all the academic bodies are recommending this software is the extreme reliability and good customer support. Even with a large number of open software packages available, ArcGIS still leads the pack with some considerable advantages to its users.

Pros

ArcGIS is the Industry Standard among all available GIS Platforms out there. The ArcMap-ArcToolBox-ArcCatalog combination offers solutions for all your GIS needs. The Software stands out among the others mainly due to its very clear representation of data that suit for any kind of presentations. Also, the map composer of ArcGIS has become the industry standard that is used by many higher education bodies, universities and professional organizations.

Cons

The Software package is not cheap but it doesn't mean it is not worth it. The people who can afford it will definitely have access to the best platform that the money can buy.

Review Source

Brian A.  
Director of Technology Services  
Government Administration  
Used the software for: 2+ years

### "Excellent Product - ArcGIS Enterprise"

January 29, 2020

5.0

We wanted to use ArcGIS Enterprise because we recently purchased an asset management software and wanted to be able to use the work order system in the field and since we are already an enterprise client we wanted to leverage it to the fullest.

Pros

We really like being able to have our Enterprise Portal look and act like ArcGIS Online. Once we got the environment set up, working in it was almost the same as ArcGIS Online.

Cons

They have an out of the box setup for one machine. I almost wish we would have gone that route, but we wanted to future proof it and put the different modules on different servers. That made setup a little more difficult.

Reason for choosing ArcGIS

ArcGIS is the golden standard and we really like that they invest a lot of time and effort to make our jobs easier by providing tools for us to use.

Review Source

Eduardo G.  
Analista Programador de Sistemas  
  
Used the software for: 2+ years

### "Simply the best of its kind!"

June 12, 2018

5.0

An indispensable tool to work every day in my business, helping to manage all my spatial information quickly and easily for all my employees..

Pros

It provides an extensive possibility of resources for the spatial analysis of data. With this tool you can create, consult and analyze in a very easy way your data in the territory, combining layers easy and fast and obtain new information from that data. Amazing compatibility with most used formats and the best for analyse interpolation of data values in the space

Cons

Maybe the license, ArcGIS forces you to connect to a license to perform certain geoprocessing operations. Therefore, although it has a good geoprocessing framework, solid and broad, its license level determines which tools can be used in this tool

Review Source

Rafael M.  
Analista  
  
Used the software for: 2+ years

### " The best GIS for enviromental analysis"

February 20, 2018

5.0

Analyze enviromental data in multiple scales and mak studies with precision and detail.

Pros

ArcGIS has a lot of tools to do enviromental analysis that increase the precision and details of this can of studies, you can analyze satellite images, manage spatyal data in shapefiles about vegetation, fire, crops, desertefication processes and so on. You can also use hydrology analysis to know the level of degration of a watershed, and manage 3D models for a better exposition of your investigation.

Cons

The price is the greatest limitation of ArcGIS, because the license is so expensive and every modul is sell separately, that is a big limitation for people who wants to use another moduls and only can use the basic one because of the price.

Review Source

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