# Page 20 | ArcGIS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 20 - Is ArcGIS the right GIS solution for you? Explore 503 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/93333/ArcGIS/reviews

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ArcGIS

4.6 (503)

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Last updated March 13th, 2026

# Page 20 - Reviews of ArcGIS

## Showing most helpful reviews

Showing 476-500 of 503 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JT

Jefferson T.  
Geophysical Engineer  
Education Management  
Used the software for: 2+ years

### "Arc GIS for me"

December 5, 2018

4.0

Pros

This software is really good and strong, has really many applications especially in geosciences.

Cons

Is not that easy to use, we have to know several things before start using this software.

Review Source

CL

Casey L.  
Teaching Assistant  
Education Management  
Used the software for: 6-12 months

### "Necessary for all Archaeologists~"

May 8, 2019

5.0

Pros

There are a multitude of features for the analysis of spacial composition of archaeological and geographic sites, topography, etc.

Cons

The number of features can muddle the usability. It requires a certain level of expertise to operate- requires taking a course to know how to use it correctly.

Review Source

DK

Devashish K.  
Researcher  
Computer Software  
Used the software for: 6-12 months

### "ArcGIS review"

April 28, 2021

4.0

Pros

The vast variety of tools and features to use are pretty useful. Also, the ability to manually control and manage the services is very important to my work.

Cons

The learning curve for using many tools is not quite steep. It can simplify some of its functionalities to make the use simpler.

Review Source

SN

Suresh N.  
New Ventures Strategist  
Oil & Energy  
Used the software for: I used a free trial

### "Going Places with Pinpoint"

October 6, 2020

5.0

I use it for location maps for O&G assets for my M&A projects.

Pros

The ease with which a beginner can navigate the software. A lot of useful features with appropriate detail.

Cons

Nothing I can see is bad about it. It is lighter in use than Google Earth which makes it fast to use even on slow powered PCs.

Review Source

UZ

Urja Z.  
Geologist  
Environmental Services  
Used the software for: Less than 6 months

### "Powerful software"

November 24, 2020

5.0

It's a multifunctional app. Has very powerful functions and can be used for professional work as well as academic research.

Pros

The tools are easy to search for and use. Also, doing cartography has become much easier and accurate using ArcGIS.

Cons

It can take up a little space and sometimes can become very slow.

Review Source

RP

Rosa P.  
Administrative Assistant  
Research  
Used the software for: I used a free trial

### "ArcGIS"

May 7, 2021

3.0

ArcGIS has very good reviews from our team. It is used on a weekly basis, if not more. Very positive reviews on the program.

Pros

ARCGICS is used mainly by our researchers in our office. It is used for mapping and analyzing data.

Cons

I feel the cost is a bit on the high end.

Review Source

MT

Margret T.  
Systems Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "Our county uses this and it works great"

March 26, 2019

5.0

Pros

When everything is running, it's seamless. You get perfect GIS results.

Cons

The backend needs TLC from time to time.

Review Source

CG

Chelsea G.  
Student  
Architecture & Planning  
Used the software for: Less than 6 months

### "Archos review"

April 11, 2019

5.0

Pros

I like that there are so many different things you can do with the software. You are in charge of what you are mapping and can do just about anything you want. I like the help toolbar

Cons

Sometimes I'll have to close and reopen the program to make a tool work properly

Review Source

KA

Kori A.  
  
  
Used the software for:

### "I've been on hold for over an hour and a half"

March 14, 2017

1.0

My experience has been terrible. I am unable to use ArcGIS in my school's lab because the softaware is having "licensing errors". Note: This has happened before. I have spent hours trying to authorize the software and have spent over an hour and a half on hold. Esri is probably worse than Comcast.

Pros

None

Cons

Customer service is terrible. The program is difficult to download.

Review Source

VR

Verified Reviewer  
Policy & Research Team Lead  
Government Administration  
Used the software for: 1-2 years

### "The go-to mapping software"

November 15, 2018

5.0

Pros

ArcGIS is the most dynamic mapping tool we've found.

Cons

Can be clunky and sometimes buggy, but overall good.

Review Source

MD

Maxim D.  
Assistant Professor  
Civil Engineering  
Used the software for: 2+ years

### "I have been using ArcGIS for various research projects."

May 16, 2017

5.0

Pros

The software was very helpful for design of different maps. Furthermore, I was able to build custom ArcGIS toolboxes using Python.

Review Source

SS

Stas S.  
CEO  
Accounting  
Used the software for: 6-12 months

### "University"

September 20, 2022

5.0

Pros

The mapping software is really amazing and could change the world.

Cons

i found it complex to start and could have had some more help

Review Source

pC

prathibha C.  
sys admin  
Education Management  
Used the software for: Less than 6 months

### "usage"

May 10, 2020

4.0

Once the system requirements are met, it is easy to setup and use.

Pros

Easy to follow instructions to build custom maps. This can be integrated with many other applications.

Cons

It us take the resources on your computer. So make sure you have enough capacity before installing the product.

Review Source

VR

Verified Reviewer  
Syed Wajahat Ali Bukhari  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Versatility of ArcGis"

September 2, 2020

4.0

I completed my thesis project in University easily by using ArcGIS

Pros

Huge number of tools, easy to use interface, availability of solution of many problems.

Cons

Graphic card and high specifications requirements.

Review Source

GE

Gabriel E.  
Mr  
  
Used the software for:

### "ArcView GIS"

January 21, 2011

3.0

Can we have a trial version for use to see if there has been improvement over the earlier software?

Pros

Very useful in disease pattern distribution and spatial data analysis

Cons

The keyed software was not flexible to use. We need non keyed one for easy operation

Review Source

AY

Andrew Y.  
Project Manager  
  
Used the software for:

### "Solid Documentation"

August 28, 2014

5.0

First of all, easy to use. I have been using ArcGIS for many years now and I can tell you that people love it's simplicity and how to build simple maps and analysis. Second, It has a solid documentation, large use base and support for old products that most of other companies cannot provide.

Review Source

SS

Stephanie S.  
Student  
  
Used the software for: 6-12 months

### "Working on this independently and as part of a research team"

April 18, 2018

4.0

Many, but I wonder if I will move to QGIS because it is much more simple.

Pros

I like the wide range of things you can do with it. If you have a mapping need, there is probably an ESRI GIS product that can help you accomplish it.

Cons

I was teaching myself to use along with an online course. The number of bugs in the program was frustrating as was the lack of functionality for Apple computers...

Review Source

SB

Sangeeta B.  
Intern  
Research  
Used the software for: Less than 6 months

### "One for my research"

September 28, 2023

4.0

Pros

I have liked the output GIS map to be integrated into my research. The output has made my papers stand out.

Cons

I found the interface to navigate and sometimes difficult to squeeze out how much it can offer.

Review Source

JG

James G.  
  
  
Used the software for:

### "Great product"

February 22, 2017

5.0

I have been using ArcGIS by ESRI for some years now with academic licensing and I am always impressed with the new and innovative features. However, comparable options are available open-source for those with beginner to intermediate programming experience.

Review Source

RP

Rachel P.  
Teacher  
Education Management  
Used the software for: Less than 6 months

### "History teacher heaven!"

October 9, 2019

5.0

Pros

I was fortunate enough to have a FREE 3 day training on GIS in the classroom this summer and WOW it is so wonderful for history, science, etc. teachers! I love that they have already made lessons to use in your classroom, over a span of subjects. I also really love the StoryMap features for students to create a visual display of a map!

Cons

There is definitely a learning curve - I learned so much in the 3 days training I can't imagine trying to navigate it myself.

Review Source

SS

Shiv S.  
User  
  
Used the software for:

### "Best Ever Software"

December 11, 2014

5.0

ArcGIS Software is best Software that I can used because it is User Friendly and as well very compatible with CAD KML etc. I am Using it in ArcFm and ArcSDE also For Utility Projects. Recommend it I like it...

Review Source

GP

Gabriela P.  
Administración  
Import and Export  
Used the software for: Less than 6 months

### "Excelente"

January 26, 2021

5.0

Pros

Excellent mapping software for the patient, function and facility,

Cons

No problem. It is excellent, thank tou for software.

Review Source

KA

Kire A.  
student  
  
Used the software for: Less than 6 months

### "Create and modeling maps"

April 13, 2018

5.0

Pros

I used it for a faculty project to create and mark maps, Helping to separate places and locations that should be visible to other users.

Cons

The user interface was incomprehensible to me as well as the big time of installing the software and the short time of the free version.

Review Source

HP

Heather P.  
Operations Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great software, but there is a learning curve"

January 8, 2017

4.0

ArcGIS is a great software, but there is a learning curve with it. Highly recommended to take an online course to help you learn it like I am... once you start doing a few things though it becomes easier to learn and do things. Really great software to help map out things!

Pros

Great software

Cons

Steep learning curve

Review Source

AS

Adrien S.  
Monteur d’opérations immobilières  
Real Estate  
Used the software for: I used a free trial

### "Un logiciel perfectible face à de redoutables concurrents "

February 12, 2023

5.0

Pros

Permet de faire de belles cartes sans trop de difficultés

Cons

le logiciel n’est pas particulièrement ergonomique

Review Source

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