# Page 6 | ArcGIS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is ArcGIS the right GIS solution for you? Explore 503 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/93333/ArcGIS/reviews

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ArcGIS

4.6 (503)

[View alternatives](https://www.capterra.com/p/93333/ArcGIS/alternatives/)

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Last updated March 13th, 2026

# Page 6 - Reviews of ArcGIS

## Showing most helpful reviews

Showing 126-150 of 503 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Rob C.  
Senior Consultant  
Utilities  
Used the software for: 2+ years

### "ArcGIS"

September 13, 2019

5.0

I use this software everyday for all of my spatial analysis needs.

Pros

I like the power this software provides for data and spatial analysis. The latest versions include the most popular data analysis python libraries.

Cons

The cost of this software is prohibitive for many organisations. There are free open source alternatives (e.g. QGIS) which offer many of the same features which may be more attractive to small organisations.

Review Source

VR

Verified Reviewer  
Researcher  
Education Management  
Used the software for: 2+ years

### "Positive feedback"

August 1, 2020

5.0

I like the practicality and speed in performing tasks that were almost impossible or extremely difficult with similar software before

Pros

472/5000 The software has many libraries and functionalities that enable the optimization of several processes, including the most varied areas, such as mine, related to air pollution. The community is very committed to assisting and consolidating many codes and tips.

Cons

Generally speaking, the license price is very high

Review Source

WC

William C.  
Field Technician  
Environmental Services  
Used the software for: 1-2 years

### "Great product, kinda complicated though."

July 30, 2022

5.0

Pros

ArcGIS is pretty much the bedrock of mapping for cultural resource management. We use this product all the time to create maps of features, archaeological sites, track shovel tests while in the field, and even just navigation. This product is essential to what we do and I wish I knew more how to use it.

Cons

One thing that is difficult about this product is just figuring out how to use it. As far as formatting or inputting data, it’s not always that straightforward. I wish that it was more streamlined with more helpful tutorials to get beginning users started with ArcGIS.

Review Source

Yves Patrick E.  
Ingénieur Génie Civil  
Civil Engineering  
Used the software for: 2+ years

### "Un très bon logiciel de SIG"

October 24, 2022

4.0

Pros

Il permet d'obtenir des informations sur un lieu en particulier avec un fort taux de précision. Des valeurs statistiques, démographiques et hydrologiques peuvent êtres ressorties, vraiment intéressants.

Cons

La prise en main du logiciel n'est vraiment pas facile.

Review Source

Edgar R.  
Coordinator  
  
Used the software for: 2+ years

### "for many the best GIS of the market but it is not easy to operate"

March 6, 2018

4.0

I have made thematic maps about population distribution

Pros

the flights on digital models of the terrain are incredible, it has an impressive number of modules that allows you to carry out any study of spatial data

Cons

It is not easy to use, the menu and the tools are not intuitive. sometimes simple tasks must be performed using many steps in arcgis. it is necessary for the company to work on simplifying steps in data processing

Review Source

VR

Verified Reviewer  
Geospatial analyst  
Government Administration  
Used the software for: 2+ years

### "The best GIS on the market"

April 2, 2019

4.0

I am using ArcGIS in combination with Oracle Geodatabase Entreprise and ArcGIS Server.

Pros

Complete set of tools for most of uses cases with the standard license. Possibility of using the arcpy python library to develop rich GIS application. The file geodatabase (fgdb) format is performant and compact.

Cons

Some extension like the Network Analysis can be expensive. The new user licensing used with ArcGIS Pro can make the cost explose.

Review Source

Maryalba G.  
Gestión de proyectos freelance  
  
Used the software for: 1-2 years

### "The best GIS in the market, no comparison"

February 2, 2018

5.0

ArcGIS has help us to make the planning of routes of our trucks, reducing the costs and getting a better return of invesment in our sells, we do all this combining a great amount of spatyal data with terrain models and transportation times, and of course using a big set of tool of Arc Tool Box.

Pros

ArcGIS is the best tool for all the people who works with cartography and spatyal data, all the features that you need are in ArcGIS, if you looking for edition of shapefiles, visualizing raster data, modelling in 3D, or you just want to apply some statistical method to spatyal data, ArcGIS is the software that you need. The numbers of tool of the software are endless and each adjust to the user needs.

Cons

The price is and always had been the great limitation of this software, this a software that a small company does not allows, and this can be bad for people who wants to improve their business with this great tool but does not have the money to pay for the license.

Review Source

TA

Tedy A.  
GIS  
Research  
Used the software for: 2+ years

### "Uso de herramientas ArcGIS en Peru y LATAM"

February 13, 2023

5.0

Hola, mi nombre es Tedy y trabajo para la empresa TELEMATICA \[contenido sensible oculto\] en Perú. Me he unido a este foro para ayudar a las personas que necesitan ayuda con ArcGIS, ESRI, ENVI, etc., o tienen preguntas sobre mapas cartográficos u otros temas. Puede comunicarse al correo electrónico \[contenido sensible oculto\] si desea comunicarse directamente. También contamos con diversos cursos virtuales que te pueden interesar: \[contenido sensible oculto\]

Pros

Usabilidad del productoFacilidad de implementaciónHerramientas adicionales para conectar con otros servicios en la nube

Cons

El costoSe requiere de conocimientos técnicos para el manejo de la aplicación

Review Source

Pedro B.  
Coordinador académico  
  
Used the software for: 2+ years

### " Facility for georeferencing geographic data and spatial interpretation of the same"

March 6, 2018

4.0

I prepare the maps of my doctoral thesis at the university

Pros

That allows to make maps at different scales and facilitates the interpretation of georeferenced information with precision for a better spatial analysis

Cons

the layer combination sometimes disappears georefenciados data what produces lack of information in the maps and consequently it is necessary to relizar edition of the data to reconfigure the map

Review Source

Matt A.  
GIS Technical Delivery Manager  
Information Services  
Used the software for: 2+ years

### "ArcGIS Pro"

December 26, 2018

4.0

Spatial analysis, presentation of results in jpeg format or published to online services to be used within an app. Complete package that is all tied together. No other GIS software package contains so much functionality.

Pros

Quality looking outputs without the need for additional software. Good integration with online services.

Cons

Very memory intensive, sometimes hangs with blue spinning 'working' cursor icon for indeterminate amount of time.

Review Source

VR

Verified Reviewer  
Senior Researcher and GIS Specialist  
  
Used the software for: 2+ years

### "Good but slightly unstable GIS platform, it is pretty much the standard on the industry "

November 22, 2017

4.0

Good maps and good way to convert excel and csv files into shapefils

Pros

Many different levels of licences depending on what kind of work you need to do, ease of customization, there are many kids of maps and charts you can do.

Cons

Propietary character can make it hard to tell why your analysis did not work, memory hold on files last for a few minutes after program is closed. Can hog up a lot of your RAM

Review Source

Phil M.  
GIS Instructor  
Research  
Used the software for: 2+ years

### "Quality GIS software"

November 11, 2018

5.0

Map production and geospatial data caputure and analytics all in one place. Scripting makes common tasks fast and repeatable.

Pros

Effective and effiecient software for when you just need the software to work. Many tools right out of the box.

Cons

User interface has never been the best; really disappointed that ArcPro went to the ribbon interface. This takes much of the user based preference away from the user.

Review Source

Luke B.  
Environmental Consultant & Wetland Specialist  
Environmental Services  
Used the software for: 2+ years

### "Proven to be the best software for our spatial management needs and more. "

February 7, 2018

4.0

Able to provide accurate and aesthetically appealing maps that illustrates an analysis of data in a clever way. Being able to manipulate and query our data provides the information needed effectively.

Pros

The toolbox by far. However, the interface never freezes up and provides the means to work with large data-sets.

Cons

Lack of templates for map presentation and sometimes lack of customization in some areas of map set up.

Review Source

AMD

Andrea Margarita D.  
Professor  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "A key and necessary tool if you handle spatial data"

March 29, 2019

4.0

The most useful tool for my work is the network analyst. I do research in transportation and the options of VRP or Facility Location have made things easier for me. Another feature to highlight is that you can use python to customize some features

Pros

Spatial data management is very broad, you can manipulate, analyze, calculate or create information. It has numerous tools that you can use either in the database or directly in the shapefile. Esri has an active community so it is easy to find solutions, especially in the first steps with the program. It also offers courses and depending on your license they can be quite cheap or even free. You can create and export professional, clean and attractive maps, perfect for publications. In terms of spatial info processing, you can do anything you need. With ArcGIS, you only need to search a little.

Cons

ArcGIS is a very broad and complete program, although it seems like an advantage, sometimes it becomes difficult to handle all its powerful functionalities. Even when you have basic knowledge of GIS, you should always be consulting forums, tutorials, and documentation, which takes time. But in the end, it's worth it. The biggest drawback is the price. There are a couple of programs with features very similar to ArcGIS that are open source. In fact, I have colleagues who have migrated to these programs because they don't have the money to buy the ArcGIS license. However, if your institution has the purchasing power, it will be a great choice.

Review Source

VR

Verified Reviewer  
Civil Engineer  
Civil Engineering  
Used the software for: 6-12 months

### "ArcGIS: powerful GIS software"

November 16, 2019

5.0

It’s a great educational tool for work with spatial data and a wonderful tool to handle and create geographical data. The simply useful tool who are under these related professionals.

Pros

I'm familiarised with this software since my university final year optional module. A highly powerful tool for handle geotechnical data and we can simply analysis with ArcGIS and can get highly useful outputs. It helps us to create multiple layer maps using ur surveying data and our geographical coordinates and the most useful feature is we can save our output file as our convenient format such as .shp.SVG & etc.It's a really helpful tool who are specially working with spatial data and still there are plenty of features available under this software actually most of them are not aware by my self.

Cons

The pricing for this software is really high and I'm pretty sure about most of us not ready to spend these much of amount for ArcGIS whether there are open source alternatives available in the market. It’s a big opportunity for me to use this vendor during my university life.

Review Source

CS

CESAR S.  
cartógrafo  
Military  
Used the software for: 2+ years

### "EXPERIENCIA DEL EMPLEO DE ARCGIS"

January 26, 2024

5.0

ME HA SIDO DE MUCHA UTILIDAD AL MOMENTO DE PRESENTAR EVENTOS Y LLEVAR EL SEGUIMIENTO DE ESCENARIOS CON UBICACIÓN EXACTA REPRESENTADOS EN UNA CARTA DIGITAL.

Pros

EL MANEJO DE LA INFORMACIÓN GEOREFERENCIADA QUE NOS FACILITA LA INTERPRETACIÓN DE EVENTOS EN EL TERRENO DE MANERA DIGITAL.

Cons

EL PESO DE LA INFORMACIÓN MUCHAS DE LAS VECES AFECTA AL DESEMPEÑO DE LAS COMPUTADORAS QUE NO TIENEN LAS MEJORES CARACTERÍSTICAS, RETRASANDO LOS TRABAJOS.

Review Source

Francisco D.  
Professor  
Education Management  
Used the software for: 2+ years

### "Complete GIS"

October 9, 2018

5.0

Very good, for me is the best GIS suite.

Pros

First of all, the support. The official and the user community. Output quality. The high graphic quality of the maps from ArcGIS are incomparable.

Cons

High cost. As a suite of programs, each piece have a price and when you add all piece that you can need the final price is too high for a small companies and laboratories.

Review Source

Dami A.  
Reservoir Engineer  
Oil & Energy  
Used the software for: 2+ years

### "Excellent Mapping Software"

September 16, 2019

4.0

ArcGis is the gold standard in the industry and is used by a lot of different companies.

Pros

My overall experience with ArcGIS has been positive. It is a powerful mapping software. It can be integrated with a lot of other software.

Cons

The cost of the ArcGIS basic package is a bit on the higher end. It could be pricey and prevent other potential users from using it.

Review Source

Robert J. M.  
Research Associate  
Commercial Real Estate  
Used the software for: 2+ years

### "Easy to pick-up and learn, lots of help available"

February 14, 2019

5.0

I've been using ArcGIS for more than 2 years and continue to expand my skill set. The ease of use, access to help/tips, and quick responding customer service makes it easy for people new to the program. Highly recommend.

Pros

The access to help and FAQ's, quick responding customer service, and vast array of available data to overlay.

Cons

Sometimes the menus / UI seems a bit cluttered

Review Source

Maria Maryelis D.  
Coordinadora  
Government Administration  
Used the software for: 1-2 years

### "The best GIS without any doubt "

August 30, 2018

5.0

Arcgis has allow me to create the maps I want everytime and it has allow me to work in so many amazing projects that I can honestly say that it has been amazing for my career.

Pros

I have to say that I like everything about Arcgis, it has all the tools you need for working with vector and raster data without any problem and it has so many editing and spatial analysis tools avaliable. In simple words is just the most complete and reliable GIS.

Cons

To be honest the only thing that I like the least about Arcgis is the price.

Review Source

VR

Verified Reviewer  
IT Network Administrator  
Utilities  
Used the software for: 2+ years

### "Is there another option?"

December 3, 2019

5.0

Mapping of utility infrastructure as well as transmissions of suppliers

Pros

the agility of this software for use in multiple corporations Integrations with almost any vendor through API

Cons

Cost is always a concern with a monopolistic program such as this There are no other real options at this point and you are at the mercy of ESRI

Review Source

VR

Verified Reviewer  
GIS Professional 1  
Civil Engineering  
Used the software for: 2+ years

### "The golden baby of mapping software"

July 2, 2019

5.0

The benefit of processing spatial data from many formats into something tangible for end-users allows limitless creativity from a data mapper.

Pros

offers tools from A-Z, basic to advance, to cover just about any need or desire- including how to make your own tools.

Cons

Too fancy and expensive, without the option of partial license packages.

Review Source

Raisa M.  
Irrigation Engineer  
Farming  
Used the software for: 1-2 years

### "Arcgis is a water resource engineer's must have"

September 16, 2018

4.0

Pros

I love that this software is brilliantly created with built-in features and tools that bring every project (simple and complex) and vision to life and exceeds my personal expectations. As a water resource engineer, it has proved extremely helpful in my organisation in the planning of projects. It handles massive amounts of data and it can bring to life the most complex designs and layouts.

Cons

From my experience, Arcgis does not intergrate very well with other softwares like EPANET or Autocad and transferring or moving layouts, designs or maps to and from can prove problematic and difficult especially for a person without much experience for instance when you want to manipulate a water network layout further on hydraulic software like EPANET. Arcgis software is also quite expensive .

Review Source

VR

Verified Reviewer  
Senior Planner  
Architecture & Planning  
Used the software for: 2+ years

### "Fundamental cartography software, but could be easier to use"

October 3, 2019

4.0

Overall, ArcGIS is imperative in the Planning field, and in any other field where geospatial analysis is necessary.

Pros

I have been using ArcGIS for many years, as it is the most fundamental cartography and map analysis software in existence. You can add layers from thousands of sources, and calculate and analyze almost anything one could imagine, in terms of the geospatial realm.

Cons

The software is not intuitive at all, and many classes and trainings are needed to even begin to use it properly. It is very difficult to integrate with outside files, such as CSVs, and they often need a lot of meticulous cleaning up to get the software to read the data.

Review Source

Monel K.  
Chief Project Manager  
Oil & Energy  
Used the software for: 2+ years

### "Powerful Application for Managing Geo Spatial Data"

February 20, 2019

5.0

Helps to maintain data integrity and increases efficiency.

Pros

Great features for managing and mapping Geo-Spatial data. Documentation is very detailed. Python module for ArcGIS helps to automate the workflows and manipulate data effectively.

Cons

License is very costly which limits the use of it.

Review Source

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