# Maptitude Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Maptitude the right GIS solution for you? Explore 88 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/93335/Maptitude/reviews

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Maptitude

4.8 (88)

[View alternatives](https://www.capterra.com/p/93335/Maptitude/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Maptitude

Ease of use

4.6

Customer Service

4.9

## Pros and Cons in Reviews

GS

Goran S

Service Design Senior AnalystBanking, 10,001+ employeesUsed the software for: 1-2 years.

“I resolved a lot of issues in my company by using Maptitude, and with maps and solutions I created on Maptitude.“

August 22, 2025

Ab

Arash b

Analyste en geomarketingFinancial Services, 11 - 50 employeesUsed the software for: 1-2 years.

“When creating market territories using Dissemination Areas, the process can sometimes be quite slow.“

October 21, 2025

RL

Ramon L

Teamlead RoutesalesConsumer Goods, 51 - 200 employeesUsed the software for: 1-2 years.

“The mapping is clear, nice you can choose what you want to see like districts, postal codes etc.“

October 22, 2025

RN

ROBERT N

CEOSports, 2 - 10 employeesUsed the software for: 6-12 months.

“Due to the speed of my workload, I have not had time to learn the many shortcuts. “

October 21, 2025

MH

Mark H

Director of MarketingGambling & Casinos, 501 - 1,000 employeesUsed the software for: 6-12 months.

“Other than some setup issues, and renewal issues everything has been great with Maptitude. While there were some issues (due to having an ARM computer), the team was very quick to respond and resolve.“

July 11, 2024

RL

Ramon L

Teamlead RoutesalesConsumer Goods, 51 - 200 employeesUsed the software for: 1-2 years.

“It is difficult when you use it for the first time.“

October 22, 2025

Cd

Claudio d

Dealer Network Development SpecialistLuxury Goods & Jewelry, 201 - 500 employeesUsed the software for: Less than 6 months.

“The quality of the generated images and excellent resolution for use in PowerPoint presentations, for example.“

January 28, 2025

MR

Murray R

ProfessorResearch, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“My least favorite thing about Maptitude is the lack of awareness the general GIS/geography community has for the software.“

September 27, 2023

## Showing most helpful reviews

Showing 1-25 of 88 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Sheldon Neil C.  
Planning & Scheduling Specialist  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Maptitude's ability to use my data for analysis and visualisation it is phenomenal."

September 4, 2019

5.0

I use Maptitude to conduct drive time analysis and calculate the optimal sequence of serving key locations. This has helped to reduce my dead kilometre cost but also has the added benefit of being able to provide drivers with instructions in the form of left and rights and maps. I use it to extract and analyse demographics for an area I will be serving to understand the makeup of my customers. I create selection sets to apply my analysis on only the set of data I'm interested at that moment. I create heatmaps that shows public transit safety aspects such as accident hot spots, driver abuse from customers etc. One of the interesting case studies I did not long ago was to map all the bus stops we serve and also all public toilets that are within walking distance to the bus stops. This helped my drivers to know where they can have a biological break if they need to during their journey.

Pros

Whenever I need to analyse my data and represent it visually I always go to Maptitude. The software is a GIS that can import, covert and export Google Earth, OpenStreetMap, Esri Shape, MapInfo, GPS, AutoCAD, Excel, Text etc. I've been using Maptitude for more than 13 years and bar TransCad (Caliper Corporations Public Transit Modelling Solution), there is no other GIS software that delivers like this!

Cons

I've compared Maptitude to many other solutions and can honestly say there is no major dislike that I have. If I'm really critical I'd say probably that the Caliper brand name appears on the bottom of the maps I produce (very small), and I'd like to keep secret how I am able to do what I do.

Alternatives considered

[QGIS](https://www.capterra.com/p/185949/QGIS/)

Reason for choosing Maptitude

Easy to use and has all the data prepared for me already. Saved me heaps of time.

Review Source

Response from Caliper

September 6, 2019

Thank you for the feedback on Maptitude mapping software!

DS

Donald S.  
President  
Hospital & Health Care  
Used the software for: 2+ years

### "Best Mapping Software out there"

October 28, 2025

5.0

Even though I only use it on occasion, I can always pick right back up where I left off. After you learn it, it gets easy to use. I tried other solutions but Maptitude was always the best. The cost is good compared to other solutions.

Pros

I can always complete the needed task. I often need help and Customer Support is always there to help me.

Cons

The learning curve requires a lot of time. It is worth it but for me I could not just jump in and so some of the things I needed to do. After investing time in learning I can complete whatever I need. I have never found anything it is not capable of doing. I learn something everytime I use it.

Alternatives considered

[Badger Maps](https://www.capterra.com/p/148607/Badger-Maps/)

Reason for choosing Maptitude

The cost was much better and customer service was better in my opinion. Requests were always answered quickly with Maptitude but when I did a trial of the other product a question sometimes took days to get assistance.

Switched from

[Visio](https://www.capterra.com/p/201133/Visio/)

MS Visio did not do everything I needed it to do. It was a lower level program that used data for display but no analysis tools existed

Review Source

Response from Caliper

October 29, 2025

Thanks for the positive feedback! So glad that the onboarding worked for you, and we are happy to provide extensive free training and onboarding to both occasional and regular users.

RL

Ramon L.  
Teamlead Routesales  
Consumer Goods  
Used the software for: 1-2 years

### "Good review for a very useful and complete mapping tool"

October 22, 2025

4.0

I like working with Maptitude, every time I use it I learn a little more about it. About the tool fleet and route management I haven't used this till know. This software is bougth by the IT- department of my organisation so I'm sure that security and value for money are good. Otherwise they had chosen for other software.

Pros

there is all sorts of options in one tool. Like territories, route optimizationand customer density. But also the possibility to change the used data in Maptitude. The mapping is clear, nice you can choose what you want to see like districts, postal codes etc.

Cons

It is difficult when you use it for the first time. It needs some time to learn how to use all the different options/ tools. With the help from \[sensitive content hidden\] and her training I got the skills to use Maptitude and experience and learn further about the software and all its possibilities.

Review Source

Response from Caliper

October 24, 2025

Thanks for the feedback! So glad the onboarding helped. Please contact us if you or your team need more free onboarding.

SJ

Scott J.  
VP Marketing  
Environmental Services  
Used the software for: 2+ years

### "Maptitude is a great value with many capabilities!!! "

September 9, 2025

5.0

Amazing value for so many capabilities!!! Support isn't needed much but when it is, they are quick and helpful to handle questions. Love this Maptitude!

Pros

The quick and easy capability to map our own data and join with many levels of geography. The on-board demographic information is very helpful as well.

Cons

The annual renewal process is a bit bumpy. Downloading updated version doesn't always go off seamlessly.

Alternatives considered

[ArcGIS](https://www.capterra.com/p/93333/ArcGIS/)

Reason for choosing Maptitude

Value and capabilities.......................................

Review Source

Response from Caliper

September 11, 2025

Thank you for the feedback! So glad maptitude is working well for you. We will reach out about your renewal issues- let's figure this out!

JC

Joe C.  
Developer  
Education Management  
Used the software for: 2+ years

### "Great product, very useful"

May 29, 2025

5.0

Works great. Does what we need. We are very happy with it! After a bit of learning curve we are able to do things that we couldn't do with any other software, saving us a lot of time.

Pros

All the features! Maptitude has an overwhelming number of features! We only use a small fraction of the software. Looking forward to learning more.

Cons

It's a bit complicated but that is more of an issue of the type of work we do than the software. Over all the software is very good.

Alternatives considered

[ArcGIS](https://www.capterra.com/p/93333/ArcGIS/)

Reason for choosing Maptitude

Usability and cost. Maptitude was fairly easy to learn compared to others with way more features.

Review Source

Response from Caliper

May 30, 2025

Great feedback on what Maptitude does well. Send us an email with any thoughts on additional learning resources you would like to see.

AB

Arash B.  
Analyste en geomarketing  
Financial Services  
Used the software for: 1-2 years

### "Simple & Straightforward"

October 21, 2025

5.0

My overall experience with Maptitude has been very positive. It’s a powerful tool for geographic and market analysis, offering detailed data and strong mapping capabilities. While some processes can be slow with large datasets, the results are reliable and valuable.

Pros

I appreciate Maptitude’s comprehensive GIS tools and user-friendly interface. It allows for powerful spatial analysis and map creation without requiring deep technical expertise.

Cons

When creating market territories using Dissemination Areas, the process can sometimes be quite slow. It would be great if performance could be improved when working with large or detailed geographic datasets.

Review Source

Response from Caliper

October 24, 2025

Thank you for the great feedback! We will look into speeding up small-area territory handling in Canada.

RN

ROBERT N.  
CEO  
Sports  
Used the software for: 6-12 months

### "Maptitude solves a multitude of problems for franchisors and franchisees."

October 21, 2025

5.0

I am overall happy with Maptitude. It is part of our data management and mapping services that we provide to our franchise clients.

Pros

I have found that Maptitude is a good value for the investment. I am a franchise developer and brand manager, which means I have to develop territories for my client franchisors. This software enables that result.

Cons

Due to the speed of my workload, I have not had time to learn the many shortcuts. I would appreciate more videos on how to harvest more than zip codes for my clients. I know the data is there! This way, I can provide more customer support.

Review Source

Response from Caliper

October 27, 2025

Thank you for the positive feedback! Yes, we will add more videos and would love to provide free onboarding to help you get the most from the software!

GS

Goran S.  
Service Design Senior Analyst  
Banking  
Used the software for: 1-2 years

### "Exceptional Tool for Geospatial Analysis – Maptitude Delivers"

August 22, 2025

5.0

I resolved a lot of issues in my company by using Maptitude, and with maps and solutions I created on Maptitude. It gave us ease of access and clear insights on geography features of our work zones.

Pros

What I like best about Maptitude is its powerful yet user-friendly interface that makes complex geospatial analysis incredibly accessible. The ability to visualize data geographically, run demographic reports, and create custom maps with ease has been a game-changer for our decision-making process. It’s fast, reliable, and packed with features that save time and deliver real insights

Cons

Graphics could be more vivid and maybe more colorful, but Maptitude's functionality and usability eclipses it.

Review Source

KK

Kelly K.  
Director of Special Projects  
Oil & Energy  
Used the software for: Less than 6 months

### "Give it a shot and make your own custom maps."

January 24, 2025

5.0

Great experience with everything and no stressing about whether it's perfect for your company with the 30 day guarantee. Try This!

Pros

The customer service and the hands on training using the software.

Cons

Had to purchase the software to try all the features.

Review Source

Response from Caliper

January 27, 2025

Thank you for the feedback, Kelly! We strive to support our customers in any way we can.

CD

Claudio D.  
Dealer Network Development Specialist  
Luxury Goods & Jewelry  
Used the software for: Less than 6 months

### "Maptitude Satisfaction"

January 28, 2025

5.0

I have known about Maptitude software for over 15 years, but I have never had the opportunity to explore its tools, data and potential in greater depth. I hope to be able to extract the maximum possible results from this excellent tool.

Pros

The quality of the generated images and excellent resolution for use in PowerPoint presentations, for example.

Cons

Some jobs require greater study and understanding of the software.

Review Source

DP

David P.  
Director  
Hospital & Health Care  
Used the software for: 1-2 years

### "Daily user"

August 1, 2024

5.0

Use it almost daily to create attractive and meaningful content for strategic planning

Pros

Easy interface, deep data layer availability

Cons

Upgrade process difficult with our company firewall

Review Source

Response from Caliper

August 9, 2024

Thanks for the glowing review! We have other download methods for the software if you are encountering difficulties. Please contact support@caliper.com.

RK

Raymond K.  
Senior Financial Analyst  
Automotive  
Used the software for: 1-2 years

### "Amazing product at a great value with even better customer service!"

August 6, 2020

5.0

I am using the software to Map out where all of our dealership are located throughout the country while mapping out where our competitors are located in order to identify potential acquisition targets. The benefits have been providing invaluable insight to upper management regarding what kinds of opportunities are out there and consequently, giving the company a chance to grow via acquisitions. Moreover, the additional features within Maptitude allows you to identify new areas of growth or new markets to enter given the plethora of demographic data it has embedded within the software. it shows population growth, income levels of population and so so much more. It really provides a high level overview for any user who wants to learn and find out anything about a particular area of the country.

Pros

Maptitude offers a lot of bang for your buck. I did hours of research, looking at different mapping companies before choosing Maptitude and surprisingly, Maptitude is one of the very few companies that allows you to pay a one-time fee only (which is very reasonable given you're getting) and you get lifetime access to the software. Most other companies require you to pay an annual fee which can add up pretty quickly. The mapping software itself is amazing. It is robust, dynamic and does everything you can possibly imagine and then some. It is very user friendly and has a lot of built in features that can help making maps extremely useful as it provides invaluable insights into your data. The best part is after I purchased the product, the amount of customer support I received was fantastic. Every time I had a question, the company would always reply back immediately with a solution. They were very knowledgeable in their product, timely and very helpful. The mapping software is a home run and I could not be happier with the product nor the high level of customer service. Thank you!

Cons

Nothing as of right now. If there are any dislikes, I will be sure to address it to Maptitude first before airing any dirty laundry. More often than not, it is more likely user error that is the cause of any major issues.

Review Source

MR

Murray R.  
Professor  
Research  
Used the software for: 2+ years

### "Power for the expert and beginner alike"

September 27, 2023

5.0

Pros

The Maptitude user interface stands out to me the most. Maptitude has an approach to interface design that emphasizes clarity and a focus on what needs to happen. Very easy to use, and very easy to teach from.

Cons

My least favorite thing about Maptitude is the lack of awareness the general GIS/geography community has for the software. On its own merits, Maptitude is both powerful and easy to use: a rare feat to find in one package. Yet relatively few GIS folks really know about it, which is a shame for the discipline.

Reason for choosing Maptitude

I have chosen to focus on Maptitude for my GIS software for over 25 years because it works well and it is easy to use. It is that simple, and the amazing thing is that Caliper keeps making it better every year.

Review Source

Response from Caliper

October 6, 2023

Thank you for the feedback Murray and for helping spread the word!

KK

Kyle K.  
Director of Research  
Real Estate  
Used the software for: 2+ years

### "Maptitude - the Value GIS"

September 28, 2023

4.0

Great. I have recommended Maptitude to several people.

Pros

I started the Research Dept where I work and needed a GIS. Not wanting to ask for a lot of money in the startup dept, I found Maptitude. I was able to purchase it at a great price. It is also easy to learn for anyone with other GIS experience.

Cons

Some of the feature are not intuitive and I have to use the online help if I don't perform the actions frequently.

Reason for choosing Maptitude

Price.

Review Source

Response from Caliper

September 29, 2023

Thank you for the great review, Kyle! We will reach out to explore how we can help make the tasks you are performing easier and to help identify if there are quicker ways to achieve your goals in the software.

JB

Julio B.  
Senior Strategist  
Hospital & Health Care  
Used the software for: 2+ years

### "Great product for the money"

February 16, 2024

5.0

Pros

It is a very easy product to use and the online function makes it easy to share with client.

Cons

The added data doesn't go with my maps to the online platform

Review Source

Response from Caliper

May 13, 2024

Thank you for sharing your experience with Maptitude. We're delighted to hear that you find it easy to use and that the online mapping capabilities allow you to effectively share maps and analysis with your clients. Providing a great user experience at an affordable price is extremely important to us. We appreciate the feedback regarding the added data not transferring to the online platform. Please contact support@caliper.com so we can explore this and help you with the issue.

DP

Debbie P.  
Data Research  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Maptitude Makes a Visual Impact "

September 8, 2019

5.0

Maptitude maps have been a key component to showing a huge cancer cluster around Fort Detrick with a graphic art picture image. The maps were shown by Senator Muse, D-MD and were instrumental in helping pass legislation for a cancer cluster investigation. When I began using Maptitude I had no clue whatsoever about mapping. I remember my excitement when the first 67 data records popped up on the map. That was a moment of total joy to be able to achieve that since I had no background in mapping - just a strong desire. I also use Maptitude in my current position to show areas of sales for our team.

Pros

The cost of the product as well as ease of use. The ability to visually show graphic locations of what you are trying to say in different formats. Once you have mapped the data, you can then breakdown the map further. The software is adaptable for multiple industries.

Cons

Would like to see more training classes in different parts of the country (Texas would be nice).

Reason for choosing Maptitude

I convinced the founder of the non-profit I could create a map showing the cancer victims if he would buy the software for me. We would be able to update our maps and make changes without there being a monthly maintenance fee of $1,500 per month being offered by another company.

Review Source

Response from Caliper

September 10, 2019

Great to see Maptitude put to such good use!

AA

Arthur A.  
Marketing Professor  
Research  
Used the software for: 2+ years

### "Maptitude review"

August 18, 2018

5.0

I am a marketing professor. I use Maptitude for introducing the concepts of spatial data to graduate marketing research students. I use Maptitude in my own research. I analyze spatial data for student projects. I use Maptitude in practitioner research in my work with city governments on revitalization and economic development projects.

Pros

Everything. It is seamless, geocodes well, has every feature available in ARCGIS that most users would ever need, saves maps as JPegs if desired, imports and exports data back and forth to and from Excel, allows Dataviews to be edited from other geographic files (counts of point data within areas, distances from points or area centroids, etc.), allows color combinations based on templates or user choices, and even allows users to tap into Census data and upload area data at the block level. In addition, the datasets that Caliper makes available for free for users are amazing, from features of interest, healthcare data, businesses by brand and type, and so on.

Cons

I have been using Maptitude for so long that it is second nature to me, but I would imagine that there is some learning curve in understanding the basic layering features of any GIS package. But I truly prefer it to ARCGIS.

Review Source

TO

Terry O.  
Business Manager  
Banking  
Used the software for: 2+ years

### "Maptitude "Mic Drop""

August 17, 2018

5.0

The recipients of my maps are often thrilled with what I create. I love easily whipping up a map and hearing the applause! I would have to say, Maptitude makes for a great mapping experience!

Pros

The most important thing about this software, for me, is that I can make a beautiful map without being a computer expert! I have a very basic knowledge of navigating around my computer. Learning how to use Maptitude was not difficult.

Cons

I know this is very picky, but I use the color palette in my work and I have a hard time finding just the right shade sometimes. The selection is huge but, nevertheless, I have a difficult time choosing. I always think the color selections are too similar. Also, the color is not saturated enough for my taste.

Review Source

GA

Gabrielle A.  
Student  
Research  
Used the software for: Less than 6 months

### "A good alternative if you cannot afford ArcGIS"

February 25, 2019

5.0

This is a very popular software for a reason. Unless you need to do some heavy programming, Maptitude will do what you need it to.

Pros

This is a very versatile software that is user friendly if you have used ArcGIS before. Despite being more affordable, its capabilities in terms of spatial analyses are just as efficient. Although I have not used it for census data, I have noticed that it has a great database of census data and allows for very good demographic analyses. I also like the themes that come in Maptitude.

Cons

Although there are tutorials and manuals, I do not think they are of the same quality as Arc's. I do think that they could be improved as updates are made with the software. This is especially needed for those who do not have a GIS background and are beginners in mapping and spatial analysis. An "undo" feature would be really useful in this software. File directories can become very cluttered, and so a more seamless file connection and record could be investigated.

Review Source

Response from Caliper

February 28, 2019

Hi, Gabrielle: Thank you for the positive review! We love to hear feedback and are responding to these requests. For example, we have just launched a new learning portal to assist new users: https://www.caliper.com/learning/ Also, in regards to file directories, Maptitude 2019 is now the only professional GIS to have an Office style single document for your mapping work. No more multiple GIS file creation! Maptitude allows you to save to a compressed workspace file (wrkz) which can also be easily shared. Let us know what you think.

AA

Anthony A.  
Owner  
Computer Software  
Used the software for: 2+ years

### "Great business tool for any marketing company"

February 26, 2019

5.0

I would say my overall experience with using this is definitely positive! Marketers you should get it and make it part of your process!

Pros

This system was awesome. I use to use it at a print and mail shop I worked at. We would upload mail lists and select data from the map to target areas for advertising. We also integrated it with custom inhouse software. It was really easy to use as well. If you can use excel, or word, then you can use this. Just awesome!

Cons

The only con I see is you should use a powerful pc for this product, and a big screen to really take advantage of its potential. It may not run well on an older machine.

Review Source

MD

Michael D.  
National Account Manager  
Printing  
Used the software for: 6-12 months

### "Very Satisfied Customer!"

July 21, 2022

5.0

I investigated a few different mapping programs but ultimately selected Maptitude because it allowed me to quickly build Maps and create Direct and Indirect sales layers to identify any gaps in coverage.

Pros

The software is straightforward. If you take the time to build an Excel spreadsheet you will easily be able to update the information into a Map. I also appreciate the support they offer with patient and knowledgeable personnel!

Cons

It is important to not get overwhelmed since the software is so dynamic. Maptitude is a powerful tool that takes time to learn but once you understand the basics you will be on your way to creating powerful Maps!

Reason for choosing Maptitude

As a company we liked that we owed the software and it didn't reside in the cloud.

Review Source

JS

Jeremiah S.  
Founder  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great data and mapping tool"

October 3, 2023

5.0

great product, I highly would recommend.

Pros

Given most the data attained by Mapitude is public, it would take me hours of data mining to achieve what your program does in min..

Cons

For the number of times, I needed the data gained, the pricing was not sustainable for the number of times used.

Review Source

Response from Caliper

October 4, 2023

Thank you for the review and feedback! We try to price the software as low as possible and to make all our datasets free of charge to those current on the software. If there is a dataset you need, please reach out to us and we can see what we can do.

MM

Mike M.  
Owner  
Education Management  
Used the software for: 2+ years

### "Absolutely the best GIS"

September 7, 2018

5.0

I've been using Maptitude since the first beta version came out about 30 years ago. I had a project mapping toxic data points across the nation and maptitude was the only GIS that could handle it and it was, to tell the truth, the only one I could afford. Since then many companies have sent me GIS programs in an attempt to switch but none yet come even close to the power and ease of use of Maptitude. Absolutely the best.

Pros

Ease of use, bundled data, affordability and pure amazing power.

Cons

Nothing to report. Absolutely the best hands down.

Review Source

DL

Douglas L.  
Consultant  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Easy, powerful, and inexpensive."

September 10, 2020

4.0

A variety of graphic displays of geographic information.

Pros

Not only is Maptitude easy to learn and low cost for a GIS software, it is quite powerful. Many features in Maptitude that might require buying a suite of products produce by other GIS software publishers. And never been stumped by a bug.

Cons

While graphic features are fine, the output is not as elegant or subtle as some of its competitors.

Review Source

KT

Kirsten T.  
Director / Logistics Consultant  
  
Used the software for:

### "Cost-effective GIS for business analysis"

February 9, 2015

5.0

Maptitude is excellent for doing geographic analysis projects looking at: where existing customers are and new ones might be (including using the built-in demographic data); identifying hot-spots, patterns and trends that can't be seen in Excel. It is really helpful with network design tasks - which sites are best: centres of gravity; visualising size of flows between distribution centres; allocating volume to different depots. If you're coming to Maptitute from a GIS background, I think you'll be impressed with what you get for your money. If you're coming to it from MapPoint or you haven't used GIS before, then it can take some time and the right head to be able to use the package. Either way, you can ask for a free demo, so you can see what you're getting.

Review Source

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