--- title: "Jackrabbit Dance Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Jackrabbit Dance Software - reviews, pricing plans, popular comparisons to other Dance Studio products and more." source_url: "https://www.capterra.com/p/93349/Jackrabbit-Dance/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Jackrabbit Dance Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Jackrabbit Dance ## What is Jackrabbit Dance? Jackrabbit Dance helps dance studios spend less time on paperwork and more time doing what they love - teaching dance. Our all-in-one studio management software simplifies online registration, tuition billing, class scheduling, attendance, recital planning, parent communication, and more. Built for studios of all sizes, Jackrabbit combines powerful automation with an intuitive platform that helps you save time, reduce administrative work, and deliver an exceptional experience for your families. With integrated payment processing, real-time reporting, a dedicated support team, and ongoing product innovation, Jackrabbit is the trusted partner thousands of dance studios rely on to grow their business with confidence. ## What is Jackrabbit Dance used for? [Dance Studio](https://www.capterra.com/dance-studio-software/)[Class Registration](https://www.capterra.com/class-registration-software/)[Payment Processing](https://www.capterra.com/payment-processing-software/) Recognitions Shortlist Overall rating Based on 748 user reviews Reviews sentiment Positive 94% Neutral 4% Negative 1% Pros & cons Responsive and helpful support team Comprehensive dance studio organization High and inflexible pricing structure Complex tuition and fee handling Starting price $49 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Fitness / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Jackrabbit Dance alternatives Highest Rated [4.8 (346)](https://www.capterra.com/p/150357/Teamup/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.3 (333)](https://www.capterra.com/p/197172/bsport/reviews/) Starting price $150.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.5 (52)](https://www.capterra.com/p/131996/DanceStudio-Pro/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.4 (614)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/93349/Jackrabbit-Dance/alternatives/) ## FAQs about Jackrabbit Dance Overview ### What problems does Jackrabbit Dance solve? Jackrabbit Dance solves scattered studio administration by centralizing class scheduling, enrollment, attendance, family records, tuition billing, and payment collection. Dance studio owners, front-desk teams, instructors, and administrators use it to reduce paper-based registration, track balances and student progress, manage recital and costume workflows, and communicate with families through parent and staff portals. Answer based on 481 reviews Overview ### Which roles and teams benefit most from Jackrabbit Dance? Jackrabbit Dance is most used by dance studio owners, directors, and executive leaders who oversee enrollment, billing, reporting, and business operations. Office managers, administrators, and studio managers handle registrations, payments, schedules, and family communications, while dance teachers and instructors track classes, attendance, and student information. Answer based on 736 reviews Overview ### What company size and industries is Jackrabbit Dance built for? Jackrabbit Dance is online dance studio management software for studios of any size, primarily small businesses (98%) in Performing Arts (41%). Reviewer data also shows use among Fine Art organizations (18%) and Entertainment businesses (8%), while midsize businesses account for 1% of reviewers and enterprise usage is not represented. Answer based on 748 reviews Features and Usability ### What are the key features of Jackrabbit Dance? Jackrabbit Dance includes online registration with customizable forms, billing and invoicing, and online payments for family accounts. Dance studios can manage classes through scheduling, room visibility, and instructor access, while attendance tracking records student participation. A self-service parent portal lets families register, view accounts, and update payment methods. Answer based on 214 reviews Pricing ### How much does it cost and what fees or limitations are included? Jackrabbit Dance starts at $49/month flat rate for 0–100 students, with tiers rising to 245/month for 3,001-plus students. A free trial is available. Reviewers value its features but report high credit-card processing fees and limited processor choice; some also find billing and fee posting time-consuming. Answer based on 111 reviews Integrations ### Which third-party tools and platforms does Jackrabbit Dance integrate with? Jackrabbit Dance integrates with 3 third-party tools: QuickBooks Online, QuickBooks Online Advanced, and Zapier. Reviewers also reference Constant Contact, Mailchimp, and GoDaddy Website Builder for newsletters, online-store functions, and public schedules; these mentions describe external workflows or requested connections rather than confirmed native integrations. Answer based on 95 reviews Getting Started and Support ### How easy is it to onboard and train a team on Jackrabbit Dance? Jackrabbit Dance offers in-person and live online training, webinars, documentation, and videos. Reviewers say new staff and nontechnical users often learn everyday tasks quickly with tutorials and support, while owners, administrators, and teams configuring initial setup or advanced features need more time, coaching, and repeated training. Answer based on 133 reviews Getting Started and Support ### What customer support options does Jackrabbit Dance offer, and how do users rate the experience? Jackrabbit Dance offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as fast, knowledgeable, patient, and effective, with helpful tutorials and follow-through. Some users report difficulty obtaining immediate phone assistance, appointment delays, and occasional frustration finding answers for complex or unique issues. Answer based on 238 reviews Class and student management ### How well does Jackrabbit Dance manage classes and students? Jackrabbit Dance gives dance studios detailed control over class schedules, enrollment, attendance, tuition, fees, and student records. Studio administrators value group edits, parent self-service, calendar visibility, and reporting, especially for recurring sessions. Setup can take time, while drop-ins, event registration, bundled discounts, searches, and mobile class views can feel restrictive. Answer based on 192 reviews ## Who uses Jackrabbit Dance? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Responsive and helpful support team 94% positive reviews out of 224 Most reviewers indicate customer support is prompt, knowledgeable, and accessible through multiple communication channels. Alexia R. Remote Administrative Assistant, 2 - 10 employees. "I really appreciate the quick and effective REAL Person client support team, whenever I have a question or made a mistake in my system they are ready to help." High and inflexible pricing structure 58% negative reviews out of 67 Some reviewers find pricing expensive, with high processing fees and limited options for customizing fee structures. Chad M. President, 11 - 50 employees. "Credit card processing fees through their third-party payment processor are high." Comprehensive dance studio organization 93% positive reviews out of 152 Most reviewers describe dance studio management as simplifying class registration, fee tracking, and daily operations. Anneliese T. Dance Studio Owner and Director, 2 - 10 employees. "It helped us go from barely managing one studio, to efficiently managing 3 simultaneously." Complex tuition and fee handling 45% negative reviews out of 65 Some reviewers report tuition and fees setup is confusing, with manual processes and challenges managing inactive students. Naomi G. Business Owner, 11 - 50 employees. "It can be a bit of a beast to set up, also the monthly cost goes up the most students you have and it doesn't ever delete any students so you end up having to pay for students that came years ago that no longer attend." Significant administrative time reduction 100% positive reviews out of 26 Reviewers feel time saving is substantial, with automation streamlining scheduling, paperwork, and routine management tasks. Confusing and limited billing features 44% negative reviews out of 48 Some reviewers describe billing as difficult to navigate, with unclear invoices and limited automation for recurring charges. Martin R. Director, 2 - 10 employees. "It was difficult to be able to modify different billing details." ## Features AI summary Based on 754 Dance Studio reviews Capterra data shows that buyers of dance studio software rank the following features as their top priorities: - **Billing & Invoicing** (**68%** of reviewers rated this feature as critical) - **Online Registration** (**69%**) - **Online Payments** (**68%**) Jackrabbit Dance supports all three of the features reviewers value most: **Billing & Invoicing**, **Online Registration**, and **Online Payments**. Together, these capabilities help dance studios manage enrollment, collect payments online, and handle billing more efficiently, allowing teams to reduce administrative work and keep day-to-day operations organized. Billing & Invoicing 4.4 (331) 67.98% of 331 reviewers that rated this feature as important or highly important This aspect helps you automate invoicing, batch charge accounts, and provide clear statements to families. Reviewers appreciate the time savings and ease of use, but some find the interface confusing and want more customization and immediate payment deposits. Online Registration 4.6 (333) 69.37% of 333 reviewers that rated this feature as important or highly important Jackrabbit Dance offers a streamlined online registration process that saves significant administrative time and lets parents register anytime. Reviewers appreciate its website integration, mobile accessibility, and error reduction, though some mention confusion about payment status and desire more customization. Online Payments 4.5 (322) 68.63% of 322 reviewers that rated this feature as important or highly important It gives you the flexibility to accept payments online, automate billing, and reduce manual work. Users think this saves time, increases convenience for families, and improves cash flow, but some mention confusion over payment allocation and desire faster deposit times. Class Management 4.5 (326) 63.19% of 326 reviewers that rated this feature as important or highly important With this capability, you can organize classes, track attendance, manage waitlists, and set prerequisites. Reviewers appreciate the clear dashboard, robust reporting, and attendance tools, though some want easier class cancellations and better integration with other modules. Client Management 4.4 (247) 58.70% of 247 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Self Service Portal 4.3 (254) 56.30% of 254 reviewers that rated this feature as important or highly important You can empower parents to manage registrations, payments, and account info independently. Some users say this reduces staff workload and increases parent convenience, though others report the portal can be confusing and wish for clearer billing details and easier navigation. Jackrabbit Dance 130 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Attendee Tracking: A list of registered participants - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: This aspect helps you automate invoicing, batch charge accounts, and provide clear statements to families. Reviewers appreciate the time savings and ease of use, but some find the interface confusing and want more customization and immediate payment deposits. - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Class Management: With this capability, you can organize classes, track attendance, manage waitlists, and set prerequisites. Reviewers appreciate the clear dashboard, robust reporting, and attendance tools, though some want easier class cancellations and better integration with other modules. - Class Registration: Online registration for classes - Class Scheduling: Schedule in-person or online classes - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Costume Management: Designing, storing and cataloging costumes with client information, including assignments, sizes and prices - Credit Card Processing: Accept and process credit card transactions - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Digital Wallet Payments: Allows customers to check out with wallet payment methods that digitally store credit and debit cards - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Enrollment Confirmation: Confirmation of the enrollment of a student in a course, class, activity, or program - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - For Dance Studios: Designed for dance studios - For Summer Camps: The software is designed for summer camps - Forms Management: Store, manage and track all forms in a centralized location - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Group Registration: Register a group/batch of attendees - In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee - Instructor Management: Manage the instructor/teacher's schedule, tasks, responsibilities - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Leave Tracking: Manage and track employee attendance - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Member Accounts: Accounts held by members of an organization - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Mobile Payments: Clients can submit payments via mobile devices - Multi-Location: Manage and support multiple locations - Multiple Payment Options: Process payments via multiple modes directly through the application - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Online Booking: Book meetings and appointments through a website or digital platform - Online Forms: Create new forms and/or use ready-made online form templates - Online Payments: It gives you the flexibility to accept payments online, automate billing, and reduce manual work. Users think this saves time, increases convenience for families, and improves cash flow, but some mention confusion over payment allocation and desire faster deposit times. - Online Registration: Jackrabbit Dance offers a streamlined online registration process that saves significant administrative time and lets parents register anytime. Reviewers appreciate its website integration, mobile accessibility, and error reduction, though some mention confusion about payment status and desire more customization. - Onsite Registration: In-person, onsite registration - Parent Portal: Portal for parents to see and update childrens' info, track progress & more - Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt - Payment Fraud Prevention: Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. - Payment Gateway Integration: Integration with payment gateways to facilitate online transactions - Payment Links: Send clickable links via text or email to collect payments from customers - Payment Plans: Manage plans with a set payment schedule that help customers pay outstanding debt - Payment Processing: Accept, record, and reconcile financial transactions - Payment Reconciliation: Reconcile payments with corresponding invoices or orders for accounting purposes - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Point of Sale (POS) Integration: Integrates with point of sale (POS) systems - Program Management: Process of managing several related projects or business activities to achieve organizational goals - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: You can empower parents to manage registrations, payments, and account info independently. Some users say this reduces staff workload and increases parent convenience, though others report the portal can be confusing and wish for clearer billing details and easier navigation. - Sick Leave Tracking: Track and manage sick leave time - SMS Messaging: Send messages via SMS - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Status Tracking: Track the status over time for a request, process, asset, or transaction - Student Management: Database of students to track personal information of individuals and families - Team Management: Organizing a group of people to accomplish a task - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Wait List Management: Record, update and manage waiting lists - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (694) 4.3 Based on 694 reviews ## Pricing Value for money 4.5 (593) [View pricing plan details](https://www.capterra.com/p/93349/Jackrabbit-Dance/pricing/) 0-100 Students $49.00 Flat Rate,Per Month It includes: - Billing and Payments - Executive Dashboard - Online Registration - Points of Sale - Skill Tracking - Time Clock 101-250 Students $89.00 Per User,Per Month It includes: - Billing and Payments - Executive Dashboard - Online Registration - Points of Sale - Skill Tracking - Time Clock 251-500 Students $129.00 Flat Rate,Per Month It includes: - Billing and Payments - Executive Dashboard - Online Registration - Points of Sale - Skill Tracking - Time Clock 501-1000 Students $169.00 Flat Rate,Per Month It includes: - Billing and Payments - Executive Dashboard - Online Registration - Points of Sale - Skill Tracking - Time Clock 1001-3000 Students $209.00 Flat Rate,Per Month It includes: - Billing and Payment - Online Registration - Points of Sale - Skill Tracking - Time Clock - Executive Dashboard 3001-unlimited $245.00 Flat Rate,Per Month It includes: - Online Registration - Billing and Payment - Executive Dashboard - Time Clock - Skill Tracking - Points of Sale Value for money 4.5 (593) 4.5 Based on 593 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (674) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (674) 4.7 Based on 674 reviews ## User reviews Overall rating 4.6 Based on 748 reviews Filter by rating Counts reflect reviews available in this feed. 5(483) 4(223) 3(33) 2(6) 1(3) Mentioned topic Recent reviews first, then most helpful Tammy A. Owner Used the software for: Less than 1 year ### "Quick setup and keeps improving" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 6, 2026 Pros Jackrabbit was easy and quick to set up when we needed to launch our summer programs with about two week lead time. Support staff were helpful and documentation was strong. The policy approvals and authorized pickup features are helping our preparations go smoothly and we've had a good experience handling customized situations e.g. camp scholarships. Features keep coming as well, such as camp add-ons available in the parent portal allowing us to sell t-shirts. Cons Reporting at times feels clunky and restrictive - I wish I could create a custom report with the filters and fields I would like. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Remote Administrative Assistant Used the software for: 3-5 years ### "Real People Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2026 We have been using Jackrabbit Dance since 2012, and have no plans on leaving. We are very happy with the service and all we can offer our families. Pros Choosing what I like most is hard to narrow down.. So, I will list the things that I do like about Jackrabbit Dance! I really appreciate the quick and effective REAL Person client support team, whenever I have a question or made a mistake in my system they are ready to help. I find the dashboard very easy to navigate and I love all the customization settings for the classes and families/students. The team is always working on making changes & updates to the system to make personalization more available for what each studio needs. The parent portal is easy to navigate and we love the new addition of Appointments - we will be adding private lessons that way soon! Cons I wish that the emailing had widgets for creating newsletters right in Jackrabbit rather than having to create on canva then copy & paste. Or, if the emailing had a way to paste an html to format an email newsletter. We love jackrabbit pay, but I wish there was a way to void a payment when a bank account is used. Other than that, JackrabbitPay is great! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Artistic Director Used the software for: 3-5 years ### "5 Stars Plus!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 22, 2026 5 stars plus! We love Jackrabbit! I have used other systems and this one is the best. I like that there is also always someone available to help if you get stuck with something and the staff are kind and knowledgeable. Pros Jackrabbit is the most user friendly platform I have ever used in comparison to others and now I can't imagine using anything else. The reports and searchability is unmatched and everything is very easy to personalize. Its easy to sort people and transactions by different criteria which helps with reporting and planning. Cons I sometimes forget to archive older students, so the cost goes up with the more leads you have in the system. I would also love a way to integrate it with go high level to help us track leads v registered students. Hoping to see that down the road. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: Less than 1 year ### "Great software for studios " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 22, 2026 It’s been user friendly and the staff have been very helpful with our onboarding. I’m glad we are making the switch. Pros I love that it has so many customizable options. With a fairly complex programming at our studio, Jackrabbit has been the only software that can solve many of our program related hurdles with class management Cons The hard coded filters like gender. We don’t mention gender at our studio, but the word gender is hard coded above every class on the filters. The Inability to tie and schedule fees to classes is a challenging one for us and would be the reason we would ever leave. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Business Manager Used the software for: 3-5 years ### "Best Class Software Available!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 22, 2026 Jackrabbit dance has more features, and reporting than any other class software that I've reviewed, and all in the same pricing tiers. They are very dedicated to customer satisfaction and it shows in every interaction that I've had with their employees. Pros The continued improvement, additions and updates to the software are what sets-apart Jackrabbit from any other class software. They listen to customer feedback and make adjustments accordingly. Their client support team is AMAZING! Cons They've been through some growing pains lately, which has affected the level of help and customer service we're used to, but it's actively being worked through and they involve their clients in the improvement process for feedback. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Administrative Director Used the software for: 3-5 years ### "We LOVE Jackrabbit!" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 22, 2026 We have been using Jackrabbit for 8+ years and are delighted with the growth and direction it is going. We are very pleased with the product, and it has proven useful every day. Pros One dashboard for SO many things! I love that classes, tuition, productions, staff, payroll, attendance, and now even trainings are all in one place. PLUS the self-check-in ability, and the app! We could NOT be happier! Cons Some areas of the dashboard are a bit clunky and out of date, making it less user-friendly. If these areas were updated, it would be stellar! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "Love Jackrabbit Dance!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 29, 2026 Love JR, have been using it for years. Wouldn't switch unless there was a ver concerning issue. But we've never had any in the past so we will continue to use. Pros Its efficient and very easy to use. Anytime I have any issues or need help the customer service reps do great walk through's. Cons With payment processing if clients use a bank accounts it automatically says it's been accepted and to "check terminal / bank account". I never did this in the past and then noticed most of the bank account's were denied and the money was removed without any notifications to us. I wish JR had something (similar to their card processing) that would let us know when a payment is denied. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director of Parent Relations and Accounts Used the software for: 3-5 years ### "Invest in Jackrabbit!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 25, 2026 We have used this program for over 5 years, and we love it! It is easy to train new staff while continuing to grow our student body. Pros The program is SO user-friendly! I love that you can search classes, families, phone numbers, or email addresses. The buttons are clear, and you can save reports for easy access later down the road! Cons Recital or Performance section doesn't tell you what the student is assigned to. UGH! We do 3 performances and have to use Microsoft Access to organize our recitals/performances. Wish Jackrabbit could just do it so we don't have to export and keep 2 databases up to date. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Martin R. Director Used the software for: 1-3 years ### "Great tool!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 16, 2026 I enjoyed the process of using it as we grew. It had great customer support for when I needed the guidance. Now, we use it for our classes and its interface is awesome. Pros Very user-friendly. All the training is provided so it's an easy to use app. it does have everything needed in it, I consider it a "one stop shop" - great use for what it costs. Cons It was difficult to be able to modify different billing details. at first, as a small studio it could be considered expensive for some but not once fully and properly implemented. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner and Manager Used the software for: 3-5 years ### "Well-rounded product for a studio/active centre" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 27, 2026 It's been overall positive! Pros great support, lots of features, and updates often w/ consideration for feedback & features requested! Cons Some features don't function perfectly for us but there's usually some workaround that works well enough. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/93349/Jackrabbit-Dance/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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