---
title: "Page 20 | Jackrabbit Dance Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Page 20 - Is Jackrabbit Dance the right Dance Studio solution for you? Explore 748 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/93349/Jackrabbit-Dance/reviews/?page=20"
page_type: "reviews"
language: "en"
publication_date: "2026-10-21"
---

Jackrabbit Dance

4.6 (748)

[View alternatives](https://www.capterra.com/p/93349/Jackrabbit-Dance/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated October 21st, 2026

# Page 20 - Reviews of Jackrabbit Dance

## Showing most helpful reviews

Showing 476-500 of 748 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PM

Peter M.  
Front desk  
Arts and Crafts  
Used the software for: 2+ years

### "Front desk"

March 11, 2022

4.0

Pros

The search bar and add a new family feature

Cons

Add default bi monthly payments option

Review Source

KL

Kim L.  
Costume director  
Education Management  
Used the software for: 2+ years

### "Quick Review"

March 22, 2022

4.0

Overall experience is positive. Quick response from JR when we have an issue or need something changed.

Pros

Easy to check rosters, absences, dates of enrollment, who as an administrator has made changes to enrollments. Most of all ease of emailing a full class, delaying emails, and recording measurements.

Cons

That the view from the client end is too different from the administrator end, and the update of the reports page.

Review Source

MM

Megan M.  
assistant dance teacher  
Sports  
Used the software for: 1-2 years

### "jack rabbit "

January 3, 2023

5.0

overall a great tool

Pros

I like that we can clearly take attendance on jack rabbit as well as seeing all the daily classes

Cons

I would say after you go out of a class it takes you all the way to the top of the list instead of staying where you where

Review Source

CR

Connie R.  
Owner  
Fine Art  
Used the software for: 2+ years

### "Jackrabbit Review"

March 16, 2022

5.0

Very satisfactory

Pros

My secretary facilitates all incoming payments. It’s great when it comes around tax time.

Cons

I have No complaints thus far. I would have clients handle automatic payments through jackrabbit but I just don’t have enough clients to make it worth the while.

Reason for choosing Jackrabbit Dance

Highly recommended from other studios

Review Source

JJ

Joy J.  
Executive Director  
Performing Arts  
Used the software for: 6-12 months

### "Still new to JackRabbit..."

December 9, 2022

4.0

Pros

Accessing Student/Family information is simple.

Cons

No written manual with step by step directions!!! Not everyone needs a video and not everyone asks questions correctly in your help hub. PLEASE, just provide and written manual so we can find what we need and start with the step we are stuck on in the process.

Review Source

TP

Tracy P.  
Owner  
Sports  
Used the software for: 2+ years

### "Jackrabbit Review from Just"

March 30, 2017

5.0

Any questions or suggestions we have are always addressed/corrected in a very timely manner. Great customer service!!

Pros

Ease of use, functionality and customer service to tell me where to look or offer suggestions.

Cons

Things I think of are too extensive.

Review Source

Response from Jackrabbit Technologies

April 3, 2017

Thank you for your review! We're happy that you have had great experiences with customer service. We strive for excellence! We continuously improve our software and hope that our enhancements will address the areas where you may find challenges. Please let us know your ideas through the Send Idea button in your software. We love hearing from you!

MW

Megan W.  
Dance teacher  
Performing Arts  
Used the software for: 2+ years

### "Love it"

August 11, 2020

5.0

It’s absolutely amazing, it saves time and is accurate in making sure emails and announcements reach all of our families!

Pros

I thoroughly enjoy our new camera system! It is clearer picture than our previous camera system and it allows for me to listen in on the classes.

Cons

It’s hard to find anything I don’t like about it least because our camera system is still new. Our jackrabbit parent portal system is amazing! We have had it since opening in 2015 and we are learning how to utilize it more through online seminars.

Review Source

EM

Emily M.  
Owner  
Performing Arts  
Used the software for: Less than 6 months

### "Great product, great service"

August 11, 2020

5.0

Thus far it has been excellent. I hope it continues this way because I'm very pleased!

Pros

I was drawn to the amount of customization features. I was worried I wouldn't be able to figure things out, but my Jumpstart coach has been AMAZING in helping me set up and learn how to use everything to the best benefit of my business. Though I haven't had it long I like that even though my business, pricing and set up are unique, it is still able to be put into the software to keep everything automated

Cons

Only thing I would say is that it is a little intimidating and overwhelming when you first look at it. I also had a great deal of trouble figuring out how to go about getting a trial because there are multiple websites.

Alternatives considered

[ClassBug](https://www.capterra.com/p/141920/ClassBug/)[The Studio Director](https://www.capterra.com/p/92419/The-Studio-Director/)

Reason for choosing Jackrabbit Dance

Honestly because it had everything I felt I needed and then some. The amount of customization and ability to automate my business was the deciding factor

Review Source

JP

Jennifer P.  
Accounts Director  
Recreational Facilities and Services  
Used the software for: 2+ years

### "It has helped us streamline in a big way. "

February 22, 2018

4.0

Streamlining our 2 companies that merged plus the training software as well as the broad use of the product

Pros

I love the continued training options. I love the Facebook group so that I can hear from other customers about what works, what doesnt and upcoming upgrades, etc.

Cons

I HATE that it does not yell at me more when I scan someone in that has a balance. I wish the box would turn red! It would help my collections rate big time.

Review Source

Response from Jackrabbit Technologies

March 13, 2018

Thank you for sharing your experience with Jackrabbit! It's our hope that you always find value in our features and functionality. We're always listening and seeking out ways to help you continue your success. Great idea to have the option of showing a balance in RED. I have added this to our Enhancement list for consideration.

TG

Troy G.  
Owner  
Entertainment  
Used the software for: 1-2 years

### "Can do most anything you can imagine"

May 1, 2021

4.0

Customer service was excellent. Overall experience was great, being a small dance studio it was just more than what we needed. If we were larger, it would have been a life saver.

Pros

Accounting, reporting, and ease of use was the best feature for us. Also, just tracking customers and managing memberships.

Cons

Some reports for revenue were kind of confusing. So many features can be overwhelming. Cost was high.

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)

Reason for choosing Jackrabbit Dance

interfaces with our website were easy to implement

Review Source

LC

Lisa C.  
Teacher  
Education Management  
Used the software for: 2+ years

### "Jackrabbit Dance"

December 19, 2022

5.0

Pros

The different services and ease of use for our staff and clientele is wonderful.

Cons

I have nothing at this time needs to changed.

Review Source

AD

Adrianna D.  
Owner/instructor  
Performing Arts  
Used the software for: 2+ years

### "We use the software to manage our dance studio and have 80-100 families. "

June 29, 2017

5.0

Easy management of files.

Pros

We love the email features! So many templates and options. Another feature we love is the parent portal! So easy to bill accounts and allow parents to pay. It allows the money to go through less hands.

Cons

The search feature is very specific and if you don't remember exactly how the class is titled, it won't pull up.

Review Source

Response from Jackrabbit Technologies

July 6, 2017

We appreciate your review and we are happy that you have success with so many Jackrabbit features. We also understand that there are some areas that you would love to see tweaked and enhanced. That is exactly why we provide a way (through the Send Ideas button) in the software for you to share your thoughts with us. Please share your ideas about the search feature! We're always looking for ways to improve.

KD

Kristin D.  
Team Mom  
Fine Art  
Used the software for: 2+ years

### "Great service for dance industry "

December 15, 2022

5.0

Easy to review tuition

Pros

The program is user friendly, efficient and concise.

Cons

Occasionally it can be difficult when bill paying.

Review Source

RY

Robin Y.  
Dance Teacher  
Education Management  
Used the software for: 2+ years

### "Best Option for Dance Studios"

December 22, 2022

5.0

Overall super happy and so elated to have this software.

Pros

The ease of using the program and how the entire staff can control all components of their lessons and attendance in one place.

Cons

Nothing - This program is amazing!! Highly recommend

Review Source

NV

Nancy V.  
Studio Owner  
Performing Arts  
Used the software for: Less than 6 months

### "Great software."

August 12, 2021

5.0

Excellent!

Pros

I would highly recommend for ease of use and excellent customer service. Although I am a new user, I have found everything quite easy to set up and manage. My parents are loving the parent portal .

Cons

Printing reports seem a little tricky at times. I have not been able to find option to print attendance sheets.

Reason for choosing Jackrabbit Dance

Easiest to transition to with great customer service.

Switched from

[The Studio Director](https://www.capterra.com/p/92419/The-Studio-Director/)

Price and mobile friendly.... great reviews.

Review Source

KP

KimMarie P.  
owner  
Arts and Crafts  
Used the software for: 2+ years

### "Great features"

August 20, 2020

4.0

The Jackrabbit technicians are always helpful, which makes my use of the program much easier. They rock!

Pros

There are so many features that are helpful to running my small business, from reports to attendance taking and payroll. A huge help and time saver!

Cons

There are so many features I have yet to use them all... for me the learning to implement them all has been slow. Computers are not my first love though... I am a pen and paper sort of gal!

Reason for choosing Jackrabbit Dance

Seemed easier to navigate

Review Source

EB

Elisabeth B.  
Owner  
Performing Arts  
Used the software for: Less than 6 months

### "Great for Dance Studios"

December 9, 2022

5.0

So far it has been great! I feel more organized having to only use one system to keep up with payments, registrations, attendance and costumes.

Pros

I love how everything is in one place. I only have to use one system to take attendance, look up parent information, bills and costume measurements.

Cons

To add a feature for class attendance for a class that meets at different times twice a week

Alternatives considered

[The Studio Director](https://www.capterra.com/p/92419/The-Studio-Director/)

Reason for choosing Jackrabbit Dance

Based on reviews on what I wanted to use it for

Review Source

ND

Natalie D.  
Studio Owner  
Performing Arts  
Used the software for: 6-12 months

### "Convenient but pricey"

March 21, 2022

5.0

Pros

The organizational aspect and limitation of human error. Leads are a great feature.

Cons

The parent portal transaction page could be more detailed similar to what a jackrabbit user sees and statements so that the client clearly understands what they're paying more.

Review Source

GM

Grace M.  
Studio Owner  
Performing Arts  
Used the software for: Less than 6 months

### "New Happy User"

August 11, 2020

5.0

I am happy with how easy Jackrabbit made my transition to their product. I had several Jackrabbit employees who were with me every step of the way to help answer my questions and make sure I had a positive experience.

Pros

I like that this product covers such a wide range of elements that make running my business easier. I also like how friendly the Parent Portal is for my customers and the way it can be incorporated into my businesses website.

Cons

I don't love how registration is set up with enrollment fees. I would prefer being able to set it up so that an enrollment fee is automatically applied to anyone who registers instead of just new students.

Reason for choosing Jackrabbit Dance

I had more recommendations for Jackrabbit and I liked me consultation call.

Review Source

EM

Elizabeth M.  
Asst. General Manager  
Arts and Crafts  
Used the software for: 2+ years

### "Beth's Review"

August 17, 2020

4.0

Positive and fun!

Pros

Accessing Costumers' account, linking the software to the website, updating class information, and charging in batches, and pulling reports

Cons

Transaction page can be confusing at time with manual refunds, it can be alot to train new staff because there are so many reports and ways to view classes and families. also a good feature tough because once you are familar its easy to move around the program faster!

Review Source

BH

Beth H.  
Administrative Staff  
Performing Arts  
Used the software for: 2+ years

### "Very User Friendly!"

August 20, 2020

5.0

Very positive overall experience, would definitely recommend to all!

Pros

It was so easy to teach our staff how to use jackrabbit! Whenever I have had an issue, it has been solved quickly and efficiently! The help page has video walkthroughs as well, to help whenever you may be stuck!

Cons

We just wish there was an option to have a feature that automatically split charges for divorced/separated families.

Review Source

JR

Jenna R.  
Studio Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great user software"

November 2, 2018

5.0

Pros

The customer support is great--you can suggest modifications or upgrades, and they listen. We are able to integrate our payment processing and website with Jackrabbit easily. Registration processing is a breeze.

Cons

There are some reports that we're not able to pull that would be very helpful. There are some reports that should pull information that matches up with other reports, but sometimes they don't line up.

Review Source

DM

Danny M.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Ballet Company Experience"

August 25, 2020

3.0

I find the admin area very difficult.

Pros

The ability to auto charge all customers.

Cons

The payroll system is difficult. It would be easier if pay was calculated based on the class times to avoid entering times in. Additionally there is no real setup for students to pay for drop in classes. Lastly the transaction area can be cumbersome especially when dealing with refunds.

Reason for choosing Jackrabbit Dance

Not sure. I wasn't involved in the process.

Review Source

DJT

Debbi Jo T.  
Owner/director  
Performing Arts  
Used the software for: 1-2 years

### "Jackrabbit for Dance Concept "

August 17, 2020

5.0

Ease of operation, class attendance procedures, email capabilities and accounting procedures have all been drastically improved with our conversion to Jackrabbit!!! Thank you- thank you- thank you \[SENSITIVE CONTENT HIDDEN\] for encouraging me to make the change!

Pros

This software is a lifesaver! We changed from another software company that I had been using for 40+ years and it was the best Business decision I have ever made.

Cons

The system was a seamless - especially with your amazing customer support. We would love to find a way to designate class demonstrators for each class.

Reason for choosing Jackrabbit Dance

Highly recommended

Review Source

VR

Verified Reviewer  
Account Director  
Sports  
Used the software for: 1-2 years

### "Great for new business owners!"

November 13, 2018

5.0

Pros

Super easy to use, and really helps you mange your studio/gym - HIGHLY recommend.

Cons

No cons about the software, I am always recommending it - especially to new businesses!

Review Source

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