# Page 3 | Jackrabbit Dance Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Jackrabbit Dance the right Payment Processing solution for you? Explore 743 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/93349/Jackrabbit-Dance/reviews --- Jackrabbit Dance 4.6 (743) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 3 - Reviews of Jackrabbit Dance ## Showing most helpful reviews Showing 51-75 of 743 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MN Michelle N. Director Performing Arts Used the software for: 2+ years ### "JackRabbit Dance is great for our Dance Studio Administration!" December 18, 2024 5.0 Pros I like that you can make newsletter templates directly on Jackrabbit to give a more professional look to your communication. Also, that you can look through all transactions and family history/ Cons That parents cannot chose certain things to pay for on their account, they must pay the full balance at once. Switched from [Studio Pro](https://www.capterra.com/p/131996/DanceStudio-Pro/) DanceWorks did not have an automated tuition payment system. Review Source CC Crystal C. Director Arts and Crafts Used the software for: 2+ years ### "Its just okay. " December 7, 2024 3.0 Its an okay system, but there are a few things that i wish would be updated below. Pros Ease of use for class and student management. Cons The inability to structure our discounts as needed, causing me to have to manually enter them to each family each month. The excessive cost to have the ability to sent mass texts. This should be a per text basis since its so occasionally. The way our invoices look to clients, they are not easy to read and are often confusing even for me. Switched from [Dance Studio Manager](https://www.capterra.com/p/93339/DSM/) the pricing was better with jackrabbit . Review Source BM Bridget M. Studio Manager Fine Art Used the software for: 2+ years ### "Jackrabbit Review" December 6, 2024 4.0 Overall jackrabbit has been a good addition to our studio and is a good way to keep track of our classes, families, and finances Pros Very user friendly, easy to add families and classes, applying payments to purchases makes the account clear Cons The Events system is a bit confusing for both the families who are registering and also the admins setting up events Switched from [The Studio Director](https://www.capterra.com/p/92419/The-Studio-Director/) More user friendly, automatic credit card payements Review Source Andrea S. Education Director Entertainment Used the software for: 2+ years ### "Top-Notch Dance Studio Software!" October 3, 2024 4.0 Fantastic. I have been thoroughly impresed and pleased with the product and their customer service. Pros I absolutely LOVE their Customer Service. Their customer service is personal, speedy, and efficient. They really listen to their end-users to help create the best product possible. Cons I wish there was a direct plug-in to show a monthly calendar of all classes to link to our website. There are some out there made by third-parties and that is not what I want. Alternatives considered [CompuDance](https://www.capterra.com/p/92433/CompuDance/) Reason for choosing Jackrabbit Dance Honestly, it was the customer service shown coupled with my past experience with the product. It also was nice that we would be charged by the amount of enrolled students, so pricing was affordable. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) When I came on board, enrollment tracking and payments were not cohesive nor easy to find/streamline. Reporting was non-existent. I had used Jackrabbit at another studio and loved it, so I advocated for the transition. Review Source RS Rachel S. Owner Performing Arts Used the software for: 2+ years ### "Great support!" December 6, 2024 5.0 Overall very good! We usually find that jackrabbit does everything we need it to do with a few exceptions. Pros Jackrabbit has the best customer service hands down! They are always ready to help and the customer support chat saves us so much frustration. Cons They are slow to adapt needed changes - for example there is currently no way to archive individual students - only whole families, but we get charged by student. This has been a know issue with hundreds of users asking for a change for years but no action has been taken. Alternatives considered [Studio Pro](https://www.capterra.com/p/131996/DanceStudio-Pro/) Reason for choosing Jackrabbit Dance I wasn't there at the time of the decision. Review Source KA Karina A. Executive Director Fine Art Used the software for: 1-2 years ### "JackRabbit is all I ever needed!!!" December 12, 2024 5.0 Pros I love everything about JackRabbit! We are able to have everything in one program, from attendance to payroll. It helps us stay organized. It keeps us running efficiently and smooth. and did I mention how easy it is to use?!?!? What can I say this program has really been a game changer for our business and I would recommend it to any business owner!!! Cons I really don't have anything bad to say about the program. They are always coming up with new things and making things better. I love everything about the program and how simple it is to use. Review Source JW Julianna W. Office Admin Performing Arts Used the software for: 2+ years ### "Love Jackrabbit!" December 12, 2024 4.0 Overall, great. I also love the customer service and ticketing system. You all are so quick with responses and always respond with the best assistance and tutorial of how to do it ourselves or best way to do it from your expert opinion. Pros It is easy to use on a daily basis. Love that there are so many connecting points for the multi use of the system between scheduling, posting tuition, payments, emails. Cons I think the technology and code can be more advanced to keep up with other registration platforms. Example: the basic ability to bring in html and auto-populate keywords like first name, class enrollment, etc. Review Source AR Amy R. CEO Entertainment Used the software for: 1-2 years ### "Still glad I made the switch!" December 3, 2024 4.0 Overall the initial set up was easy and JR staff was very helpful - a year later and still have a lot to learn and still learning basic tasks since many steps are involved. As the Owner I am not on the software all the time like admin so it takes me extra time as some stuff feels like I am re-learning. Screen casts work best for me since I am visual learner! Pros Right of the bat the customer service! They were very helpful and got me up and running quick! Cons There are almost too many features with the software and finding how to do something on your own is very complicated - you have to almost always ask for help! Which is why their chat is so busy! Switched from [Google Cloud Storage](https://www.capterra.com/p/253631/Google-Cloud-Storage/) I did not switch from google i switched from studio directore - Customer Service - I did like several of their features Review Source LL Leo L. Assistant Director Performing Arts Used the software for: 1-2 years ### "Love Jackrabbit!" December 6, 2024 5.0 Love it! We are all in! It makes our business more organized and more efficient. Pros I like how forgiving it is. It is very user friendly and meets all my needs. Cons I think it has a pretty steep learning curve. I feel comfortable using it, but my entire office staff doesn't. I know there is a lot of trainings and a great library of support topics. We just need to find the time to take advantage of them. Switched from [Othership](https://www.capterra.com/p/266602/Othership/) We switched from Studio Director. Studio Director was falling apart. Inaccurate reporting and very poor customer service. We also switched because of the Jackrabbit's integration with payment processing and the posting of fees directly to customers' ledgers. Review Source JM Jennifer M. Artistic Director Performing Arts Used the software for: 2+ years ### "Great software" December 3, 2024 4.0 My overall experience has been great. This software changed my business and the way financials and collections were done. It was an instrumental change needed to switch to jackrabbit. Pros The ease and organization of the program. It makes day-to-day tasks simple. Cons The wait time for payment processing through the third-party. Reason for choosing Jackrabbit Dance I chose it for the Cost. It was the best price Switched from [Dance Studio Manager](https://www.capterra.com/p/93339/DSM/) To get online registration and to have easier billing and processing Review Source JD Jennifer D. Director Fine Art Used the software for: 2+ years ### "Great customer service" December 18, 2024 5.0 My overall experience has been great. The company is receptive to feedback and always willing to help you with a problem. Pros I love the customer service. Whenever you have a question they’re eager to get you an answer quickly. Cons I feel like some of the features could be streamlined for ease for dance studios. Reason for choosing Jackrabbit Dance Felt it was easier to use. I think it was more user-friendly and more administrative friendly. Review Source HM Halley M. Office Manager Performing Arts Used the software for: 2+ years ### "Highly recommend!" December 17, 2024 5.0 We appreciate how Jackrabbit is always striving to improve and make the user experience easier and more functional. We will be using it for many years to come! Pros Great support and help center, parent portal function and staff portal functions. Office team appreciates the training modules and ongoing software updates. Cons We would love to see a refresh of the recital module. It is great at identifying conflicts but having the rosters refresh to "Yes" is difficult to keep track of who is/isn't participating with accuracy. Review Source JL Jessica L. Studio Owner and Artistic Director Performing Arts Used the software for: 2+ years ### "Jackrabbit is AWESOME!" December 7, 2024 5.0 I feel like jackrabbit is easy to use and if I do something wrong, it's an easy fix. It's user friendly for someone like me(a little tech challenged - lol!). Pros The support team from jackrabbit is amazing! I can email them and I hear back almost immediately. Everyone is super nice too and they never make feel like any of my dumb questions are a waste of their time. I highly recommend them! Cons Not really a jackrabbit issue, but I wish we could wrap the credit card fee into their payments. That monthly bill to swipe credit cards - OUCH! Review Source JK Jennifer K. Studio Director Performing Arts Used the software for: 2+ years ### "Jackrabbit is the BEST!" December 3, 2024 5.0 it's been great. wonderful support that you can get at any time. Pros automation of tuition, wonderful support Cons calendars/scheduling, cost, no split billing for divorced families, sending siblings to LEAD Alternatives considered [Studio Pro](https://www.capterra.com/p/131996/DanceStudio-Pro/) Reason for choosing Jackrabbit Dance support and popularity at the time - needing something Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) ease of use, automation of emails/billing Review Source BL Bruce L. Co Owner Performing Arts Used the software for: 2+ years ### "Would I Recommend Jackrabbit to another School?" December 10, 2024 5.0 Overall, it has been a positive experience for myself and the staff Pros The Jackrabbit people listen, and they make changes to their software to match what they hear! Cons I believe every report from Families, Classes, and Transactions should include the Family and/or the Student ID. That way, I can combine reports and make a deeper analysis through MS Excel or MS Access. Review Source AT Amber T. Owner Fine Art Used the software for: 2+ years ### "Jackrabbit Review" December 3, 2024 4.0 I have loved it so far. There have been great additions such as the “appointment bookings” that saves me money . Pros I like the automation. I wish there was a bit more but am hopeful that it’s coming. Cons I don’t like the email set up. I would like to incorporate better templates and time lines on when emails will be sent. Alternatives considered [Studio Pro](https://www.capterra.com/p/131996/DanceStudio-Pro/) Reason for choosing Jackrabbit Dance I liked the automation with jackrabbit. It offered more than the software I previously looked at. Review Source AM Alicia M. Owner Consumer Services Used the software for: 2+ years ### "Overall satisfied " December 17, 2024 4.0 Overall it does what I need it to do. They seem to continue upgrading it to meet customers needs which is appreciated. Pros I like the dashboard and the fact that you can schedule payments so it is automatically charged. Cons The costume measurements feature could be more extensive Review Source RR Rachel R. Associate Director Performing Arts Used the software for: 2+ years ### "I love Jackrabbit!" December 3, 2024 5.0 We switched to jackrabbit from a different studio management program and it has been night and day difference! Nearly everything is just as easy and intuitive as you’d want it to be. Pros It’s so easy to access everything in one place! Lots of quality of life features that streamline studio processes. Cons The sales system can be a little tricky sometimes. Switched from [Dance Studio Manager](https://www.capterra.com/p/93339/DSM/) Bad experiences on the parent/customer side Review Source TMD T Michelle D. Studio Owner Fine Art Used the software for: 2+ years ### "We Love Jackrabbit at DDA!" December 7, 2024 5.0 Love Jackrabbit! Jackrabbit makes running my studio smooth and helps me manage my administrative staff. Pros Easy to use. Consistent upgrades and the links with other companies - Check In Pointe, Express Payroll, Mobile Inventor, Etc Cons Appointments option not being fully launched. It would make our lives easier if all private lessons could be in one place. Review Source MM Martha M. Board President Performing Arts Used the software for: 6-12 months ### "Great system for our mexican dance company" December 7, 2024 5.0 Love it. I think jackrabbit is a valuable tool that is worth every dime. Pros The features I like the most are the useful reports, the ability to automate monthly tasks, and the ability to filter certain aspects to reduce the amount of time spent on looking at certain families. Cons The only thing I’m not a fan of is that the costume feature doesn’t work for us. The costume feature seems to only function as a way to order outfits and not to check out costumes, which is what our dance company does. If there is a way to customize it would totally be a game changer for our wardrobe director. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Needed a better system for managing our studio and dancers because we were growing quickly. Review Source JO Jenny O. Executive Virtual Assistant Online Media Used the software for: 2+ years ### "Jackrabbit Dance is my favorite!" December 6, 2024 5.0 It is robust and allows for ease of use on the administrative side. Pros I've used Jackrabbit Dance for 7+ years for multiple different programs, and it is my favorite studio software! I love the way it organizes transactions and the versatility of the reports that can be pulled. Cons I would say it's not as esthetically flashy as other software. Alternatives considered [Studio Pro](https://www.capterra.com/p/131996/DanceStudio-Pro/) Reason for choosing Jackrabbit Dance I've used several other softwares, and JR is my favorite. Review Source BF Brooke F. Administrator Fine Art Used the software for: 2+ years ### "Jackrabbit Dance " December 6, 2024 5.0 We’ve been using Jackrabbit for the last 4 years and it has been a huge timesaver for us. We use it from everything from billing to planning recitals and everything in between. Can’t imagine life without Jackrabbit. Pros One stop shop to keep everything organized for running the studio. I love that we can also plan our recitals right in the program. Cons Emails can be difficult to send with the correct formatting. Switched from [The Studio Director](https://www.capterra.com/p/92419/The-Studio-Director/) Our old program was no longer supported. Review Source ML Meghan L. Director Performing Arts Used the software for: 2+ years ### "Lots of options " December 6, 2024 5.0 Great! Much better than our former software studio director Pros Variety of features and ease of customer use Cons Due to the variety of features it can feel overwhelming to find the things you need, especially if you’re not familiar with the system Switched from [The Studio Director](https://www.capterra.com/p/92419/The-Studio-Director/) They didn’t have an integrated payment processing system which was our #1 reason to switch Review Source EA Elyssa A. Owner and Creative Director Performing Arts Used the software for: 2+ years ### "One-stop Shop" December 3, 2024 5.0 Overall, my experience has been phenomenal with how user friendly jackrabbit is. My staff can be trained to use the portal in just a few minutes and the dance parents have no issues accessing their portal. It’s a one stop shop for everything a dance studio needs. Pros I love how jackrabbit keeps up with the needs of dance studio owners. They are consistently updating and adding to the value of their portal. Cons The New Dashboard is typically empty on my screen and I need to go into the old dashboard to read information. Review Source MI Mike I. Office Manager Performing Arts Used the software for: 6-12 months ### "Office Manager Approved" December 3, 2024 4.0 Overall, Jackrabbit is pretty straight forward, and their help center is always on top of their game. I just wish it was a little more user friendly. So it could be easier to train new people on. Pros I enjoy that there's room for so much information to be stored. And that it's easy for parents to access their portal. Cons There are certain features that seem counter-intuitive, or unorganized. Particluar that credits don't automatically apply when a parent initiates a payment through the portal or that I can't do a "quick enrollment" if I'm building a new class with students in mind. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.