# Page 3 | Jackrabbit Dance Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Jackrabbit Dance the right Class Registration solution for you? Explore 748 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/93349/Jackrabbit-Dance/reviews --- Jackrabbit Dance 4.6 (748) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 3 - Reviews of Jackrabbit Dance ## Showing most helpful reviews Showing 51-75 of 748 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MS Matt S. Owner Fine Art Used the software for: 2+ years ### "Dance studio with 100 students. " December 6, 2024 4.0 The overall experience has been great. Support is always responsive and helpful. I like that there are videos on most support articles and that you can request a call when needed. Aside from the interface being a little cumbersome sometimes, it does have all the features we need for the most part and is well thought out in terms of functionality. Pros The parent portal is a nice feature and a great way to get people signed up for Dance classes. It makes our studio look more professional without having to invest in an expensive website. Cons Some of the way things work in the user interface is not very intuitive, especially regarding the setup of tuition billing. I implement software for a living, my family owns a software company, and I still struggle setting up classes and billing and find myself watching support videos or contacting support every year to get a refresher on how things work together. There are a lot of settings that live in different places and I often find myself struggling to figure out which setting I have wrong when something isn't working as expected. Review Source KR Kimberly R. Owner Education Management Used the software for: 2+ years ### "Effective once mastered " December 3, 2024 4.0 So far, so good. But the cost of transactions and moving people to lead unregistered, and cost of the program seems a bit high to me. Pros now that I have "mastered" the use, I appreciate the efficiency Cons Still seems a little dated in the use of it. Seems like there should be ways each user could use it as needed. For example, would like to be able to navigate the costume system more effectively Alternatives considered [Studio Pro](https://www.capterra.com/p/131996/DanceStudio-Pro/)[Camp & Class Manager](https://www.capterra.com/p/115452/ACTIVE-Camps/) Reason for choosing Jackrabbit Dance customer service so far has been amazing! Review Source BL Blair L. Managing Director Performing Arts Used the software for: 1-2 years ### "Jackrabbit Dance is Terrific" December 6, 2024 5.0 It's great! I love the interface with the weekly calendar that can take me to ANY class quickly. Once I got used to its operation, JD was really easy to use. I wouldn't say that I'm a "power user" - I tend to use just the basic features... and these are working great for our small nonprofit ballet school. Pros Easy to use with tracking class attendance. Having an all-in-one platform payment works well, too. Customer service is terrific. I have had a few issues come up, and each time the support staff solved my problems well. Making a video to step me through the process of fixing my issues is great. Cons It's still confusing to me about Posting the fees and then the e-Payments. This is especially troublesome when a student registers for a class near the end of a month, and then the system will bill them for the remaining weeks in the month (that's fine) but also for the following month which has not started yet (that is ultra-confusing). Getting those duplicate postings NOT to charge is difficult at times. Switched from [The Studio Director](https://www.capterra.com/p/92419/The-Studio-Director/) Too cumbersome to use, not flexible enough for our needs, expensive, poor customer support, bad online interface. Review Source CP Cassidy P. Office Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "It's pretty good at what it does! " December 4, 2024 4.0 It's pretty good at what it does! I find sign-ups are more convenient. I miss how easy it is to see the tuition amounts per student, as our old system (DSP) had. Pros Great sign-up interface, and I love that it auto-sends receipts. Cons You can't see student's tuition easily on the profile Switched from [Studio Pro](https://www.capterra.com/p/131996/DanceStudio-Pro/) In DSP customers had to make an account before selecting the class to enroll in, but in JR they click "register" for the class they want before they make an account. Makes enrolling easier. Review Source MN Michelle N. Director Performing Arts Used the software for: 2+ years ### "JackRabbit Dance is great for our Dance Studio Administration!" December 18, 2024 5.0 Pros I like that you can make newsletter templates directly on Jackrabbit to give a more professional look to your communication. Also, that you can look through all transactions and family history/ Cons That parents cannot chose certain things to pay for on their account, they must pay the full balance at once. Switched from [Studio Pro](https://www.capterra.com/p/131996/DanceStudio-Pro/) DanceWorks did not have an automated tuition payment system. Review Source CC Crystal C. Director Arts and Crafts Used the software for: 2+ years ### "Its just okay. " December 7, 2024 3.0 Its an okay system, but there are a few things that i wish would be updated below. Pros Ease of use for class and student management. Cons The inability to structure our discounts as needed, causing me to have to manually enter them to each family each month. The excessive cost to have the ability to sent mass texts. This should be a per text basis since its so occasionally. The way our invoices look to clients, they are not easy to read and are often confusing even for me. Switched from [Dance Studio Manager](https://www.capterra.com/p/93339/DSM/) the pricing was better with jackrabbit . Review Source AH Ana H. Studio Manager Performing Arts Used the software for: 2+ years ### "Jackrabbit is a good system" December 6, 2024 4.0 Overall my experience with Jackrabbit is positive except. Pros I like that everything is in one place. I like that I can keep track of students and staff. Cons I don't like that I can't have students on the competition team and on the main account duplicated with the same payment information. I also don't like the limitations on billing which stop me from being able to fully automate my monthly billing. I also dislike that there is no customer service number to reach you people. If I have an issue, I'd like to resolve it when I have the issue rather than make an appointment for a week later to speak to somebody then. Review Source KA Karina A. Executive Director Fine Art Used the software for: 1-2 years ### "JackRabbit is all I ever needed!!!" December 12, 2024 5.0 Pros I love everything about JackRabbit! We are able to have everything in one program, from attendance to payroll. It helps us stay organized. It keeps us running efficiently and smooth. and did I mention how easy it is to use?!?!? What can I say this program has really been a game changer for our business and I would recommend it to any business owner!!! Cons I really don't have anything bad to say about the program. They are always coming up with new things and making things better. I love everything about the program and how simple it is to use. Review Source RS Rachel S. Owner Performing Arts Used the software for: 2+ years ### "Great support!" December 6, 2024 5.0 Overall very good! We usually find that jackrabbit does everything we need it to do with a few exceptions. Pros Jackrabbit has the best customer service hands down! They are always ready to help and the customer support chat saves us so much frustration. Cons They are slow to adapt needed changes - for example there is currently no way to archive individual students - only whole families, but we get charged by student. This has been a know issue with hundreds of users asking for a change for years but no action has been taken. Alternatives considered [Studio Pro](https://www.capterra.com/p/131996/DanceStudio-Pro/) Reason for choosing Jackrabbit Dance I wasn't there at the time of the decision. Review Source JW Julianna W. Office Admin Performing Arts Used the software for: 2+ years ### "Love Jackrabbit!" December 12, 2024 4.0 Overall, great. I also love the customer service and ticketing system. You all are so quick with responses and always respond with the best assistance and tutorial of how to do it ourselves or best way to do it from your expert opinion. Pros It is easy to use on a daily basis. Love that there are so many connecting points for the multi use of the system between scheduling, posting tuition, payments, emails. Cons I think the technology and code can be more advanced to keep up with other registration platforms. Example: the basic ability to bring in html and auto-populate keywords like first name, class enrollment, etc. Review Source LL Leo L. Assistant Director Performing Arts Used the software for: 1-2 years ### "Love Jackrabbit!" December 6, 2024 5.0 Love it! We are all in! It makes our business more organized and more efficient. Pros I like how forgiving it is. It is very user friendly and meets all my needs. Cons I think it has a pretty steep learning curve. I feel comfortable using it, but my entire office staff doesn't. I know there is a lot of trainings and a great library of support topics. We just need to find the time to take advantage of them. Switched from [Othership](https://www.capterra.com/p/266602/Othership/) We switched from Studio Director. Studio Director was falling apart. Inaccurate reporting and very poor customer service. We also switched because of the Jackrabbit's integration with payment processing and the posting of fees directly to customers' ledgers. Review Source AC Angie C. Owner Consumer Services Used the software for: 2+ years ### "Fan of JackRabbit" December 3, 2024 5.0 I am not sure there is anything better for overall use and integration with zap and parent ease of use. Pros The parent portal and ease of use. The customer service is also fantastic and very quick to problem solve Cons The fees for credit card processing. The costume management and recital functions could integrate to be of better use. The costume management process is very tedious for little results. Alternatives considered [Studio Pro](https://www.capterra.com/p/131996/DanceStudio-Pro/) Reason for choosing Jackrabbit Dance Ease of use of the parent portal easy set up and fantastic customer service Review Source JD Jennifer D. Director Fine Art Used the software for: 2+ years ### "Great customer service" December 18, 2024 5.0 My overall experience has been great. The company is receptive to feedback and always willing to help you with a problem. Pros I love the customer service. Whenever you have a question they’re eager to get you an answer quickly. Cons I feel like some of the features could be streamlined for ease for dance studios. Reason for choosing Jackrabbit Dance Felt it was easier to use. I think it was more user-friendly and more administrative friendly. Review Source JM Jennifer M. Artistic Director Performing Arts Used the software for: 2+ years ### "Great software" December 3, 2024 4.0 My overall experience has been great. This software changed my business and the way financials and collections were done. It was an instrumental change needed to switch to jackrabbit. Pros The ease and organization of the program. It makes day-to-day tasks simple. Cons The wait time for payment processing through the third-party. Reason for choosing Jackrabbit Dance I chose it for the Cost. It was the best price Switched from [Dance Studio Manager](https://www.capterra.com/p/93339/DSM/) To get online registration and to have easier billing and processing Review Source JL Jessica L. Studio Owner and Artistic Director Performing Arts Used the software for: 2+ years ### "Jackrabbit is AWESOME!" December 7, 2024 5.0 I feel like jackrabbit is easy to use and if I do something wrong, it's an easy fix. It's user friendly for someone like me(a little tech challenged - lol!). Pros The support team from jackrabbit is amazing! I can email them and I hear back almost immediately. Everyone is super nice too and they never make feel like any of my dumb questions are a waste of their time. I highly recommend them! Cons Not really a jackrabbit issue, but I wish we could wrap the credit card fee into their payments. That monthly bill to swipe credit cards - OUCH! Review Source JK Jennifer K. Studio Director Performing Arts Used the software for: 2+ years ### "Jackrabbit is the BEST!" December 3, 2024 5.0 it's been great. wonderful support that you can get at any time. Pros automation of tuition, wonderful support Cons calendars/scheduling, cost, no split billing for divorced families, sending siblings to LEAD Alternatives considered [Studio Pro](https://www.capterra.com/p/131996/DanceStudio-Pro/) Reason for choosing Jackrabbit Dance support and popularity at the time - needing something Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) ease of use, automation of emails/billing Review Source KW Krystan W. Owner Performing Arts Used the software for: 6-12 months ### "Great experience so far" December 6, 2024 5.0 Very good. We are very happy as it is our first year in business and it has been great to use. Pros Organizing all of our payments into one place for parents to see and track Cons The appointment function doesn't seem to provide all of the capabilities we would need in order to make it work to schedule our private lessons. We are having to do it manually right now through events which is very time consuming. I also don't love the trial lesson scheduling system and it's a lot of double checking and manual work. It doesn't seem automated or easy to follow up with. Review Source BL Bruce L. Co Owner Performing Arts Used the software for: 2+ years ### "Would I Recommend Jackrabbit to another School?" December 10, 2024 5.0 Overall, it has been a positive experience for myself and the staff Pros The Jackrabbit people listen, and they make changes to their software to match what they hear! Cons I believe every report from Families, Classes, and Transactions should include the Family and/or the Student ID. That way, I can combine reports and make a deeper analysis through MS Excel or MS Access. Review Source AT Amber T. Owner Fine Art Used the software for: 2+ years ### "Jackrabbit Review" December 3, 2024 4.0 I have loved it so far. There have been great additions such as the “appointment bookings” that saves me money . Pros I like the automation. I wish there was a bit more but am hopeful that it’s coming. Cons I don’t like the email set up. I would like to incorporate better templates and time lines on when emails will be sent. Alternatives considered [Studio Pro](https://www.capterra.com/p/131996/DanceStudio-Pro/) Reason for choosing Jackrabbit Dance I liked the automation with jackrabbit. It offered more than the software I previously looked at. Review Source LE Lili E. Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Avanti Dance Company loves Jackrabbit!" December 3, 2024 5.0 Pros I enjoy how user friendly the application is. There are constant updates that help improve your system and I love to learn about it! Cons Sometimes I would like to have more specific reports with more criteria options. Or being able to do more tasks in bulk. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Our company switched to create more opportunities for us. Review Source RR Rachel R. Associate Director Performing Arts Used the software for: 2+ years ### "I love Jackrabbit!" December 3, 2024 5.0 We switched to jackrabbit from a different studio management program and it has been night and day difference! Nearly everything is just as easy and intuitive as you’d want it to be. Pros It’s so easy to access everything in one place! Lots of quality of life features that streamline studio processes. Cons The sales system can be a little tricky sometimes. Switched from [Dance Studio Manager](https://www.capterra.com/p/93339/DSM/) Bad experiences on the parent/customer side Review Source BA Bella A. Choreographer, Instructor, Communications Director Performing Arts Used the software for: 2+ years ### "Proud Jackrabbit User for 10 Years " December 6, 2024 5.0 Overall our experience with Jackrabbit has been fabulous. We’ve been using it for 10+ years and are thrilled to continue to see JR grow and make changes. Pros What I love most about Jackrabbit is their customer support. We’ve had great success with needing assistance, and then scheduling a call or chatting with a support agent for help, and we’ve received assistance in a timely matter that’s been wonderful. Cons What I like least about Jackrabbit is that there isn’t an app to download. Especially when I need to pull something up quickly and am not near my computer, it’s hard when I can’t just open an app. We’ve given that feedback before to JR as well. Review Source TMD T Michelle D. Studio Owner Fine Art Used the software for: 2+ years ### "We Love Jackrabbit at DDA!" December 7, 2024 5.0 Love Jackrabbit! Jackrabbit makes running my studio smooth and helps me manage my administrative staff. Pros Easy to use. Consistent upgrades and the links with other companies - Check In Pointe, Express Payroll, Mobile Inventor, Etc Cons Appointments option not being fully launched. It would make our lives easier if all private lessons could be in one place. Review Source MM Martha M. Board President Performing Arts Used the software for: 6-12 months ### "Great system for our mexican dance company" December 7, 2024 5.0 Love it. I think jackrabbit is a valuable tool that is worth every dime. Pros The features I like the most are the useful reports, the ability to automate monthly tasks, and the ability to filter certain aspects to reduce the amount of time spent on looking at certain families. Cons The only thing I’m not a fan of is that the costume feature doesn’t work for us. The costume feature seems to only function as a way to order outfits and not to check out costumes, which is what our dance company does. If there is a way to customize it would totally be a game changer for our wardrobe director. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Needed a better system for managing our studio and dancers because we were growing quickly. Review Source JO Jenny O. Executive Virtual Assistant Online Media Used the software for: 2+ years ### "Jackrabbit Dance is my favorite!" December 6, 2024 5.0 It is robust and allows for ease of use on the administrative side. Pros I've used for 7+ years for multiple different programs, and it is my favorite studio software! I love the way it organizes transactions and the versatility of the reports that can be pulled. Cons I would say it's not as esthetically flashy as other software. Alternatives considered [Studio Pro](https://www.capterra.com/p/131996/DanceStudio-Pro/) Reason for choosing Jackrabbit Dance I've used several other softwares, and JR is my favorite. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.