# Page 4 | Jackrabbit Dance Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Jackrabbit Dance the right Class Registration solution for you? Explore 748 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/93349/Jackrabbit-Dance/reviews --- Jackrabbit Dance 4.6 (748) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 4 - Reviews of Jackrabbit Dance ## Showing most helpful reviews Showing 76-100 of 748 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ML Meghan L. Director Performing Arts Used the software for: 2+ years ### "Lots of options " December 6, 2024 5.0 Great! Much better than our former software studio director Pros Variety of features and ease of customer use Cons Due to the variety of features it can feel overwhelming to find the things you need, especially if you’re not familiar with the system Switched from [The Studio Director](https://www.capterra.com/p/92419/The-Studio-Director/) They didn’t have an integrated payment processing system which was our #1 reason to switch Review Source CA Corey A. Owner Performing Arts Used the software for: 2+ years ### "Lots of features!" December 7, 2024 5.0 it has helped me so much with staying organized and keeping track of everything! Pros Jackrabbit has a lot of amazing features that make it much easier to stay organized and run my business. They have great customer service and are very open to feedback and are always adding new features to make their software better. Cons I wish it was a little more user-friendly. It does take a little bit to learn how to work it. I do also wish the internal software was as clean and good looking as what is on the parent end. Review Source DM Daphne M. Administrator Performing Arts Used the software for: 2+ years ### "Handy Tool for Managing Classes" December 12, 2024 5.0 Pros User-friendly design and meets most needs for managing registrations. Cons There isn't an option to create class roll reports for events. Switched from [Studio Pro](https://www.capterra.com/p/131996/DanceStudio-Pro/) Needed a better system for our growing school. Review Source EA Elyssa A. Owner and Creative Director Performing Arts Used the software for: 2+ years ### "One-stop Shop" December 3, 2024 5.0 Overall, my experience has been phenomenal with how user friendly jackrabbit is. My staff can be trained to use the portal in just a few minutes and the dance parents have no issues accessing their portal. It’s a one stop shop for everything a dance studio needs. Pros I love how jackrabbit keeps up with the needs of dance studio owners. They are consistently updating and adding to the value of their portal. Cons The New Dashboard is typically empty on my screen and I need to go into the old dashboard to read information. Review Source BS Britt S. Owner Performing Arts Used the software for: 2+ years ### "Love for Jackrabbit" December 17, 2024 5.0 Overall, I love Jackrabbit. I got to know the system prior to opening my own studio and it was the first decision I made with my own business. Pros Love how user friendly JackRabbit is to use. I like the at a glance homescreen with all my important numbers right there. Cons Maybe there's a way - but I would like to streamline how I post and charge tuition each month. Review Source MI Mike I. Office Manager Performing Arts Used the software for: 6-12 months ### "Office Manager Approved" December 3, 2024 4.0 Overall, Jackrabbit is pretty straight forward, and their help center is always on top of their game. I just wish it was a little more user friendly. So it could be easier to train new people on. Pros I enjoy that there's room for so much information to be stored. And that it's easy for parents to access their portal. Cons There are certain features that seem counter-intuitive, or unorganized. Particluar that credits don't automatically apply when a parent initiates a payment through the portal or that I can't do a "quick enrollment" if I'm building a new class with students in mind. Review Source SW Samantha W. Office manager Arts and Crafts Used the software for: 1-2 years ### "Happy Customer " December 6, 2024 4.0 Very happy overall! Moved over from Akada two years ago and have been very satisfied. The customer service and response time is great! Pros Easy to navigate and very user friendly. The training and customer service is amazing! Cons I wish there was an easier way to set up monthly payments that meet the needs of my studio. Switched from [Akada](https://www.capterra.com/p/92427/DanceWorks/) We weren’t happy with the system we had and we were ready for an upgrade. Review Source PS Pamela S. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Jackrabbit for the WIN! " December 6, 2024 5.0 We have been with Jackrabbit for 13 years and have never had a major issue. They are always available to help if needed. Pros It works well for our dance studio. Keeps all of our students in order and easy to communicate with everyone in our organization. Cons Pricing based on how many students at the time. Review Source CR Cindy R. Owner Education Management Used the software for: 2+ years ### "Jackrabbit Review" December 3, 2024 4.0 Great customer service! Quick response time on questions. Pros All of the features! Auto billing, recital module, and emailing are the main ones we use. Cons I wish the emails didn't go into spam and were easier to make look nice! I also wish texting was an option without and additional fee. Alternatives considered [Studio Pro](https://www.capterra.com/p/131996/DanceStudio-Pro/) Reason for choosing Jackrabbit Dance More features and ease of customer portal. Review Source dS dena S. Program Coordinator Performing Arts Used the software for: 2+ years ### "Jackrabbit, Intuitive System with Outstanding Support" December 13, 2024 5.0 My experience has been incredible! I’ve absolutely loved learning this new system—it’s both efficient and intuitive, making it a pleasure to use. Pros I love Jackrabbit's user interface—it's intuitive and easy to navigate. Whenever I need assistance, the support team is readily available and incredibly knowledgeable. I also appreciate how Jackrabbit actively listens to user feedback and continuously updates and improves the product based on our needs. Cons There’s honestly nothing I dislike about . Review Source CL Carrie L. Studio Administrator Enrolment Coordinator Education Management Used the software for: 1-2 years ### "Jack rabbit" December 6, 2024 4.0 It good! I like it. It’s useful to our dance studio Pros That all of our reports are available when needed and we have real support help. Cons got rid of the graph showing the difference in sales between 3 years. Review Source RK Richard K. Owner Director Recreational Facilities and Services Used the software for: 2+ years ### "A very long time jackrabbit client." December 3, 2024 4.0 It's good. 7 to 8 out of 10. Overall though, support is still frustrating, challenging, and too complicated and time consuming. Resolving issues can be quicker and more simple over the phone. It does not have to be so difficult. Pros Online registration, e-payments, emailing, comprehensive powerful management program. Cons Sometimes too complicated, too much clicking around, more complicated than it needs to be, statements are confusing for customers, lack of quick answers from support (emailing and chatting takes 5 times longer online due to deciphering communication). Review Source YD Yael D. Manager Consumer Services Used the software for: 6-12 months ### "Love JackRabbit! " December 6, 2024 5.0 Awesome team that helped me set it up and transfer software. It’s been great since! Pros How comprehensive it is and their customer service. Cons Sometimes it’s a little hard to use for the customers but otherwise it’s great. Switched from [Team Up CRM](https://www.capterra.com/p/177623/TEAM-UP-CRM/) I needed something tailored to dance studios Review Source TK Tina K. Front Desk Recreational Facilities and Services Used the software for: 1-2 years ### "Part Time Front Desk Review" December 12, 2024 4.0 I like using the program! It is easy to learn and has good features for rhe studio. Pros The ease in navigating the system and it was fairly simple to learn. Very good point and click mentality. Cons The new tasks feature is great. It would be aqesome if that could be tied to a family account and maintained for historical purposes. I also would like to see a way to track leads. Review Source SA Simisola A. Owner Performing Arts Used the software for: 2+ years ### "Email Format Severe Frustration" December 3, 2024 3.0 Pros Class organization Ability to email groups Cons Emailing. Email formatting and fonts are very frustrating. Pressing the space bar changes the size and font. It’s the most frustrating experience and makes me think of switching software. Font switches sometimes and what is typed may end up at the customers end as ??. Super frustrating. Alternatives considered [DirectIQ Email Marketing](https://www.capterra.com/p/135395/DirectIQ/) Reason for choosing Jackrabbit Dance I don’t remember. It says a minimum of 40. Review Source EK Emily K. Customer Experience Coordinator Performing Arts Used the software for: 6-12 months ### "Jack Rabbit is a 10/10" December 3, 2024 5.0 I like it! It was very easy to grasp when trained and i love how it’s all online so families can also see their billing. It makes it a lot easier in a electronic growing world. Pros I like how everything is all together online for both parents and staff to see as for billing, attendance enrollment and such. For Staff, i also like the fact that everything is there so if i ever need to find something for our staff, i can just find it in jack rabbit and give them an answer. Cons some cons, trying to understand the dashboard and the percentages of enrollment, and everything. also it does get confusing on where to navigate under each tab related to staff and families Review Source JB Jodey B. Owner Sports Used the software for: 2+ years ### "Jackrabbit as a New Studio " December 6, 2024 5.0 Jackrabbit has been a huge time saver. As my studio has grown from 40 students to almost 200, it has been a huge help to be able to run reports, plan classes, etc. Pros Before Jackrabbit, I was doing all accounts by hand. It was a NIGHTMARE. Jackrabbit has cut my time in half. Customer service is TOP NOTCH. Cons There are A LOT of features - sometime overwhelming. Review Source DG Debbie G. Owner Fine Art Used the software for: 2+ years ### "Happy Jack Rabbit using " December 12, 2024 5.0 Its easy to use and overall we our happy Pros Jackrabbit is easy to work and meets all our needs Cons We have been using for years and no complaints Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Need something that was geared to dance studios Review Source KV Ketti V. Owner Performing Arts Used the software for: 2+ years ### "Jackrabbit is great" December 12, 2024 5.0 I love it! Even tho i have a small group i can still keep track of everything for every student and its easy to navigate Pros Keeping track of everything is easy to do Cons For small groups maybe havea little bit smaller plan Alternatives considered [Studio Pro](https://www.capterra.com/p/131996/DanceStudio-Pro/) Reason for choosing Jackrabbit Dance Liked everything i saw and good reviews. Review Source MP Mikey P. Owner Performing Arts Used the software for: 1-2 years ### "Jackrabbit review" December 17, 2024 4.0 Fairly good. Except we just find there are too many steps involved in getting simple reports. One example is we were looking to have a single report with all our students measurements. Something that seemed simple became a long process and we still did not end up with the report we needed. Pros It helps organize our work flow and allows us to keep track of our daily operations. Cons It’s overly complex at times to do simple tasks. We try to look for information and there are multiple steps involved and we often can’t get the reports we need. Review Source NL Nita L. Office Administrator Entertainment Used the software for: 2+ years ### "Great for Small Studios" December 13, 2024 4.0 Overall, Jackrabbit has been a wonderful platform for our small studio. It has helped us develop and grow in the last 3yrs. Pros Reporting and tracking has been essential for attendance and creating studio standards. Cons There have been times where it was difficult to find exactly what we needed in the support section to correct errors and such. Review Source DK Dana K. Owner Performing Arts Used the software for: 1-2 years ### "Great Experience using Jackrabbit " December 17, 2024 5.0 Overall experience has been really good with this system. Pros I like how user friendly it is to navigate through the program. Cons My least favorite thing with jackrabbit is setting up events and it not showing up like a class when they sign up for. Like a reminder being sent out to parents that they joined the event. Review Source JW Julie W. Office manager Performing Arts Used the software for: 6-12 months ### "Jackrabbit is great!" December 6, 2024 4.0 I have really not had too many issues and any issues I did have were easily resolved by the staff. I'm really glad we switched over to Jackrabbit. It's been a tremendous help Pros The staff at Jackrabbit are extremely helpful and can get you started very quickly. They are always there to answer any and all questions without hesitation Cons Like with all programs there are limitations but I also know that they are always working on making the program better for everybody. It would be great though if there was an app that we could download to our phone Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) It was recommended to us and it made our life so much easier Review Source MC Mandi C. Administrative Assistant Fine Art Used the software for: 2+ years ### "Try It Out" December 3, 2024 4.0 It has been great to use as an Admin assistant to keep track of clients and studio information such as inventory. It is very user friendly. Pros I like that it is easy to navigate for what is available. They have multiple avenues to find help on any issues you are having. It is very user friendly. Cons Updates that seem crucial to running a seamless experience take a very long time even when it’s said to be in development. Some areas aren’t as customizable as needed for tasks. Review Source MW McKenna W. Chief Technology Officer Health, Wellness and Fitness Used the software for: Less than 6 months ### "McKenna Review" December 12, 2024 5.0 My overall experience is short, yet great! I have enjoyed learning the system and ultiliizing it in my new position. All the faculty that I've chatted or connected with have been so knowledgable and kind! Pros The multi-facted functionality of the system! Cons Some reporting quirks and other areas not easily assessible but they are minor. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.