# Page 4 | Jackrabbit Dance Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Jackrabbit Dance the right Payment Processing solution for you? Explore 743 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/93349/Jackrabbit-Dance/reviews --- Jackrabbit Dance 4.6 (743) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 4 - Reviews of Jackrabbit Dance ## Showing most helpful reviews Showing 76-100 of 743 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BS Britt S. Owner Performing Arts Used the software for: 2+ years ### "Love for Jackrabbit" December 17, 2024 5.0 Overall, I love Jackrabbit. I got to know the system prior to opening my own studio and it was the first decision I made with my own business. Pros Love how user friendly JackRabbit is to use. I like the at a glance homescreen with all my important numbers right there. Cons Maybe there's a way - but I would like to streamline how I post and charge tuition each month. Review Source eG esmeralda G. dance teachers Education Management Used the software for: 1-2 years ### "Awesome platform" December 17, 2024 5.0 Super helpful and very easy to work with Customer service is always great too! Pros Very easy to work with. You can manage a lot of stuff on here for your dance studio from classes to inventory. Cons I don't like that we aren't able to connect our online sales on Ecwid to our inventory sales on jackrabbit. Review Source SW Samantha W. Office manager Arts and Crafts Used the software for: 1-2 years ### "Happy Customer " December 6, 2024 4.0 Very happy overall! Moved over from Akada two years ago and have been very satisfied. The customer service and response time is great! Pros Easy to navigate and very user friendly. The training and customer service is amazing! Cons I wish there was an easier way to set up monthly payments that meet the needs of my studio. Switched from [Akada](https://www.capterra.com/p/92427/DanceWorks/) We weren’t happy with the system we had and we were ready for an upgrade. Review Source PS Pamela S. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Jackrabbit for the WIN! " December 6, 2024 5.0 We have been with Jackrabbit for 13 years and have never had a major issue. They are always available to help if needed. Pros It works well for our dance studio. Keeps all of our students in order and easy to communicate with everyone in our organization. Cons Pricing based on how many students at the time. Review Source CR Cindy R. Owner Education Management Used the software for: 2+ years ### "Jackrabbit Review" December 3, 2024 4.0 Great customer service! Quick response time on questions. Pros All of the features! Auto billing, recital module, and emailing are the main ones we use. Cons I wish the emails didn't go into spam and were easier to make look nice! I also wish texting was an option without and additional fee. Alternatives considered [Studio Pro](https://www.capterra.com/p/131996/DanceStudio-Pro/) Reason for choosing Jackrabbit Dance More features and ease of customer portal. Review Source CL Carrie L. Studio Administrator Enrolment Coordinator Education Management Used the software for: 1-2 years ### "Jack rabbit" December 6, 2024 4.0 It good! I like it. It’s useful to our dance studio Pros That all of our reports are available when needed and we have real support help. Cons got rid of the graph showing the difference in sales between 3 years. Review Source RK Richard K. Owner Director Recreational Facilities and Services Used the software for: 2+ years ### "A very long time jackrabbit client." December 3, 2024 4.0 It's good. 7 to 8 out of 10. Overall though, support is still frustrating, challenging, and too complicated and time consuming. Resolving issues can be quicker and more simple over the phone. It does not have to be so difficult. Pros Online registration, e-payments, emailing, comprehensive powerful management program. Cons Sometimes too complicated, too much clicking around, more complicated than it needs to be, statements are confusing for customers, lack of quick answers from support (emailing and chatting takes 5 times longer online due to deciphering communication). Review Source YD Yael D. Manager Consumer Services Used the software for: 6-12 months ### "Love JackRabbit! " December 6, 2024 5.0 Awesome team that helped me set it up and transfer software. It’s been great since! Pros How comprehensive it is and their customer service. Cons Sometimes it’s a little hard to use for the customers but otherwise it’s great. Switched from [Team Up CRM](https://www.capterra.com/p/177623/TEAM-UP-CRM/) I needed something tailored to dance studios Review Source TK Tina K. Front Desk Recreational Facilities and Services Used the software for: 1-2 years ### "Part Time Front Desk Review" December 12, 2024 4.0 I like using the program! It is easy to learn and has good features for rhe studio. Pros The ease in navigating the system and it was fairly simple to learn. Very good point and click mentality. Cons The new tasks feature is great. It would be aqesome if that could be tied to a family account and maintained for historical purposes. I also would like to see a way to track leads. Review Source SA Simisola A. Owner Performing Arts Used the software for: 2+ years ### "Email Format Severe Frustration" December 3, 2024 3.0 Pros Class organization Ability to email groups Cons Emailing. Email formatting and fonts are very frustrating. Pressing the space bar changes the size and font. It’s the most frustrating experience and makes me think of switching software. Font switches sometimes and what is typed may end up at the customers end as ??. Super frustrating. Alternatives considered [DirectIQ Email Marketing](https://www.capterra.com/p/135395/DirectIQ/) Reason for choosing Jackrabbit Dance I don’t remember. It says a minimum of 40. Review Source EK Emily K. Customer Experience Coordinator Performing Arts Used the software for: 6-12 months ### "Jack Rabbit is a 10/10" December 3, 2024 5.0 I like it! It was very easy to grasp when trained and i love how it’s all online so families can also see their billing. It makes it a lot easier in a electronic growing world. Pros I like how everything is all together online for both parents and staff to see as for billing, attendance enrollment and such. For Staff, i also like the fact that everything is there so if i ever need to find something for our staff, i can just find it in jack rabbit and give them an answer. Cons some cons, trying to understand the dashboard and the percentages of enrollment, and everything. also it does get confusing on where to navigate under each tab related to staff and families Review Source JB Jodey B. Owner Sports Used the software for: 2+ years ### "Jackrabbit as a New Studio " December 6, 2024 5.0 Jackrabbit has been a huge time saver. As my studio has grown from 40 students to almost 200, it has been a huge help to be able to run reports, plan classes, etc. Pros Before Jackrabbit, I was doing all accounts by hand. It was a NIGHTMARE. Jackrabbit has cut my time in half. Customer service is TOP NOTCH. Cons There are A LOT of features - sometime overwhelming. Review Source DG Debbie G. Owner Fine Art Used the software for: 2+ years ### "Happy Jack Rabbit using " December 12, 2024 5.0 Its easy to use and overall we our happy Pros Jackrabbit is easy to work and meets all our needs Cons We have been using for years and no complaints Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Need something that was geared to dance studios Review Source KV Ketti V. Owner Performing Arts Used the software for: 2+ years ### "Jackrabbit is great" December 12, 2024 5.0 I love it! Even tho i have a small group i can still keep track of everything for every student and its easy to navigate Pros Keeping track of everything is easy to do Cons For small groups maybe havea little bit smaller plan Alternatives considered [Studio Pro](https://www.capterra.com/p/131996/DanceStudio-Pro/) Reason for choosing Jackrabbit Dance Liked everything i saw and good reviews. Review Source MC Mandi C. Administrative Assistant Fine Art Used the software for: 2+ years ### "Try It Out" December 3, 2024 4.0 It has been great to use as an Admin assistant to keep track of clients and studio information such as inventory. It is very user friendly. Pros I like that it is easy to navigate for what is available. They have multiple avenues to find help on any issues you are having. It is very user friendly. Cons Updates that seem crucial to running a seamless experience take a very long time even when it’s said to be in development. Some areas aren’t as customizable as needed for tasks. Review Source MP Mikey P. Owner Performing Arts Used the software for: 1-2 years ### "Jackrabbit review" December 17, 2024 4.0 Fairly good. Except we just find there are too many steps involved in getting simple reports. One example is we were looking to have a single report with all our students measurements. Something that seemed simple became a long process and we still did not end up with the report we needed. Pros It helps organize our work flow and allows us to keep track of our daily operations. Cons It’s overly complex at times to do simple tasks. We try to look for information and there are multiple steps involved and we often can’t get the reports we need. Review Source JW Julie W. Office manager Performing Arts Used the software for: 6-12 months ### "Jackrabbit is great!" December 6, 2024 4.0 I have really not had too many issues and any issues I did have were easily resolved by the staff. I'm really glad we switched over to Jackrabbit. It's been a tremendous help Pros The staff at Jackrabbit are extremely helpful and can get you started very quickly. They are always there to answer any and all questions without hesitation Cons Like with all programs there are limitations but I also know that they are always working on making the program better for everybody. It would be great though if there was an app that we could download to our phone Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) It was recommended to us and it made our life so much easier Review Source NL Nita L. Office Administrator Entertainment Used the software for: 2+ years ### "Great for Small Studios" December 13, 2024 4.0 Overall, Jackrabbit has been a wonderful platform for our small studio. It has helped us develop and grow in the last 3yrs. Pros Reporting and tracking has been essential for attendance and creating studio standards. Cons There have been times where it was difficult to find exactly what we needed in the support section to correct errors and such. Review Source AH Angela H. Owner Sports Used the software for: 2+ years ### "It’s worth it" December 6, 2024 4.0 Great software and great customer service! Pros It does almost everything and it’s relatively easy to use. Cons Finding things and not having features I wish Switched from [CompuDance](https://www.capterra.com/p/92433/CompuDance/) Jackrabbit had more features and was online. Review Source DK Dana K. Owner Performing Arts Used the software for: 1-2 years ### "Great Experience using Jackrabbit " December 17, 2024 5.0 Overall experience has been really good with this system. Pros I like how user friendly it is to navigate through the program. Cons My least favorite thing with jackrabbit is setting up events and it not showing up like a class when they sign up for. Like a reminder being sent out to parents that they joined the event. Review Source MW McKenna W. Chief Technology Officer Health, Wellness and Fitness Used the software for: Less than 6 months ### "McKenna Review" December 12, 2024 5.0 My overall experience is short, yet great! I have enjoyed learning the system and ultiliizing it in my new position. All the faculty that I've chatted or connected with have been so knowledgable and kind! Pros The multi-facted functionality of the system! Cons Some reporting quirks and other areas not easily assessible but they are minor. Review Source MH Michele H. Studio Manager Education Management Used the software for: 2+ years ### "LABA JR Review" December 3, 2024 4.0 I hav been working with JR for over 10 years and really ticks all the boxes for what our studio needs Pros Very easy to navigate! I appreciate that we have the ability to track students- to financials Cons Would use the text messaging service but it's a bit expensive Review Source KR Kelley R. Owner Accounting Used the software for: 2+ years ### "Best thing I ever did for my studio! " December 18, 2024 5.0 It gives my parents a modern, professional platform to all their dance payments. Pros The organization of my customers and their ability to see their account, make a payment and have their own portal. Cons Sometimes it’s difficult to pull reports Review Source EF Emma F. Office manager Performing Arts Used the software for: 1-2 years ### "Review of Jackrabbit" December 6, 2024 4.0 Overall really happy with it. Looking forward to updates over the years. Pros Lots of features, excited about the private bookings feature. Cons Wish the texting feature was better and recital can be better. Staff portal could have more stuff. I have a class that is clearly an hour but is always being ringed up at 45 minutes every auto tuition posting and I have to manually edit. Review Source SS Santoso S. Finance Director Education Management Used the software for: 2+ years ### "The security of the credit card transaction is very important" December 3, 2024 5.0 We have been using JR since 11 years ago. The customer service that we received was excellent. The only drawback is the price point. It would be better if you could give extra free storage for the lead accounts Pros Security of credit card transactions Weekly Calendar Customer Service Cons Mass Mail editor The price is too high The lead file is counted as the price bracket Review Source Talk to a Capterra advisor for free and get results within 15 minutes.