# Page 5 | Jackrabbit Dance Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Jackrabbit Dance the right Payment Processing solution for you? Explore 743 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/93349/Jackrabbit-Dance/reviews

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Jackrabbit Dance

4.6 (743)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 15th, 2026

# Page 5 - Reviews of Jackrabbit Dance

## Showing most helpful reviews

Showing 101-125 of 743 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KU

Kyndra U.  
Dance Teacher  
Performing Arts  
Used the software for: 2+ years

### "Love using this system!"

December 6, 2024

5.0

I love using jackrabbit to manage my classes! I can easily access what I need to in a hurry and contact my students quickly when necessary. My favorite part is being able to add a picture for each student!

Pros

I love the ease of use and how easy it is to contact students from the class pages.

Cons

I with there was more fluidity when shifting between the home screen and the attendance page.

Review Source

EZ

Elizabeth Z.  
Instructor and Administrator  
Performing Arts  
Used the software for: 2+ years

### "Liv Luv JackRabbit"

December 6, 2024

5.0

very positive! Has made my job a million times easier and has saved quite a few headaches

Pros

Email templates, streamline points of contact, view emails sent

Cons

no mass- enroll feature, Parent Portal messages come through email instead of in executive dashboard separate space

Review Source

TL

Tiffini L.  
Dance teacher  
Music  
Used the software for: 2+ years

### "Jackrabbit is great! "

December 3, 2024

5.0

Over a great experience, very user friendly and had a great format.

Pros

The format of the website is very user friendly.

Cons

The format of transferring students gets confusing while choosing a class. It would also be nice to have an email feature.

Review Source

KB

Krista B.  
Joyful Soles  
Performing Arts  
Used the software for: 1-2 years

### "Awesomeness "

December 12, 2024

5.0

Pros

How organized everything set up In the teachers and students section

Cons

The money set ups like invoices and the ledger.

Switched from

[The Studio Director](https://www.capterra.com/p/92419/The-Studio-Director/)

The money management was poor set up and they did not do a math

Review Source

JV

Joule V.  
Executive Director - Communications Coordinator  
Fine Art  
Used the software for: 1-2 years

### "Easy to use - Great Customer Service"

December 6, 2024

5.0

10/10 Beginner Friendly, easy to use, rarely have issues.

Pros

It is extremely easy to use and if you ever have any issues with anything the chat option is the quickest way for them to help you figure it out!

Cons

The new updates are sometimes hard to get used to, but that will be with any program. It just takes some time learning where everything is after you were so used to it being somewhere else.

Review Source

AB

AnnMarie B.  
Assistant Teacher-Marketing Assistant  
Sports  
Used the software for: 6-12 months

### "I want more Jackrabbit "

December 3, 2024

1.0

I think there are a lot of improvements to be made. Easier ways to connect with a help desk and not have to make appointments. Also find ways to engage not only parents but STUDENTS as well.

Pros

Ability to take attendance virtually that’s about it.

Cons

How hard it is to navigate. It’s seems extremely difficult most times to move around or login. I would love to see a more effective way to use jackrabbit and maybe a mobile app or platform that teachers can send students videos of their dances. More engaging ways to connect to students when we are away.

Review Source

MW

Mackenzie W.  
Instructor  
Fine Art  
Used the software for: 1-2 years

### "Functional and So Helpful"

December 12, 2024

4.0

very good, perfect to streamline all dance studio needs! makes printing roll sheets a breeze and you can automate charges to make tuition and recital payments even simpler.

Pros

Ease of navigation through the UI makes finding what you need super simple

Cons

the landing page is very crowded, I wish you could minimize some aspects or do a custom arrangement

Review Source

JD

Jenna D.  
Admin  
Performing Arts  
Used the software for: 2+ years

### "Jackrabbit is recommended"

December 3, 2024

5.0

Pros

I like that they are always making improvements on the software and they also have training videos available if you need to learn something new or a new hire needs help.

Cons

The training videos can sometimes be hard to find at first and they have other in depth training video but you have to pay for it on top of paying to use the service.

Review Source

JH

Jay H.  
Owner  
Education Management  
Used the software for: 1-2 years

### "Love the Software"

December 6, 2024

5.0

great software great tech support, Jackrabbit is very open to opinions and coming up with solutions for problems we have ran into.

Pros

The simplicity of the software plus the options that are included

Cons

nothing yet, Coming from a very basic I like everything we have so far

Review Source

PO

Pete O.  
Office Manager  
Arts and Crafts  
Used the software for: 2+ years

### "Jackrabbit Review "

December 10, 2024

5.0

I have loved jackrabbit for many years now and no plans to change any time soon.

Pros

How it tracks all our accounts and gives our clients easy access to their accounts.

Cons

Formatting changes in the email module as well as being able to send notifications without a built in app.

Review Source

NP

Nicole P.  
Director  
Performing Arts  
Used the software for: 2+ years

### "Jackrabbit makes our studio run efficiently "

December 6, 2024

5.0

Incredible. Great technology and well priced. Usually user friendly.

Pros

Reliability. Good communication. Easy ways to access help.

Cons

Many features that can be overwhelming and not sure how to access it all.

Review Source

CR

Cole R.  
Owner  
Entertainment  
Used the software for: 2+ years

### "Best Dance Studio Management Software In The Business!"

December 3, 2024

5.0

One of the best software products I've ever had the pleasure of using.

Pros

They supply consistent updates, working to make their product better. Their customer service and technical support are also top notch.

Cons

The costume and event management system.

Review Source

LM

Lavanya M.  
Admin  
Child Day Care Services  
Used the software for: 1-2 years

### "Love It!!!!!!!!!!!!!!"

December 7, 2024

5.0

Pros

How easy it is to use and how well organized it is.

Cons

when i am looking for a certain class at the top searchbar, it doesn't have wildcard search so it makes it more difficult to find classes

Review Source

KB

Kendra B.  
Studio Manager  
Performing Arts  
Used the software for: Less than 6 months

### "There is much to like, and only a few things to change"

December 6, 2024

4.0

We have moved over from SD, and found many new features which are a help. There are only a few things we miss, but JR is open to suggestions. I feel I have made friends with the Chat team. They are very helpful. I just wish they were available later for us on the West coast;)

Pros

We can get reports with students information and parent information together easily. Also the live chat is so helpful.

Cons

There is much improvement needing in the cross communication with the recital platform and the dance class platform.

Review Source

DK

Deanna K.  
Admin  
Fine Art  
Used the software for: 2+ years

### "Jackrabbit Dance review"

December 6, 2024

4.0

Good! I find it easy to use. There are few things I would change

Pros

I like the ease of use and how quick help is

Cons

I do not like that emails sent out by teachers does not have a place to send a copy of the original email

Review Source

IC

Imogen C.  
Studio Manager  
Performing Arts  
Used the software for: 1-2 years

### "Jack Rabbit is FAB"

December 6, 2024

5.0

Really great, I like it a lot. It can seem a little overwhelming at first but once you’ve played around with it it is great!

Pros

How easy it is to chat to someone and figure out how to find things. I got a video tutorial on how to do it and it was the most helpful thing!

Cons

That I can’t filter into more sections if needed

Review Source

SC

Stephanie C.  
Admin and Instructor  
Performing Arts  
Used the software for: 2+ years

### "Thank you JR! "

December 3, 2024

4.0

We've had JRD for a long time and it's been so much help navigating the world of dance! I've used many of its features and we're able to stay organized and efficient because of JR!

Pros

Love the app! Makes taking role, seeing past attendance and any medical conditions super easy.

Cons

When I send a class email through the app I get no confirmation email sent to me. Often I forget if I sent the email or not and don't have a way to check it! I also wish there was a way to communicate with front desk persons about specific classes through the app.

Review Source

DC

Devon C.  
Finance Director  
Fine Art  
Used the software for: 6-12 months

### "Wake Forest, NC Studio loves Jackrabbit"

December 6, 2024

5.0

I have really enjoyed our experience and like dealing with the company. training is good. webinars are helpful too.

Pros

Its an all-in-one system. Very User Friendly and gives us the ability to automate just about everything. Works with our website, has billing partners, great reporting, and super easy for families!

Cons

There are some features that seem to take quite a few extra steps to get them customized for our business (Prorating some of our classes but not others), Auto-Pay, Tuition adjustments for select families, etc.

Review Source

RA

Ryan A.  
Office Administrator  
Entertainment  
Used the software for: 1-2 years

### "Great for Studios just opening "

December 6, 2024

5.0

Pros

The Home Page Layout with how easy it was to navigate

Cons

Options to personalize the look with a lack of colour customization.

Review Source

LK

Lia K.  
Dance Instructor  
Performing Arts  
Used the software for: 2+ years

### "Good but new changes made less mobile friendly"

December 3, 2024

4.0

I like it overall as an employee of a dance studio. It's easy for me to navigate as a teacher to see available studio space and for costumer needs. It used to be very user friendly even on mobile devices but the newest update made that ease more challenging to see available/occupied studio spaces. It's still a great platform regardless!

Pros

All in all is pretty simple to use and navigate.

Cons

The new update doesn't work the best on mobile phone devices, especially when you try to look at the class spaces. Now not the most mobile friendly.

Review Source

LK

Lisa K.  
Partner Liaison  
Performing Arts  
Used the software for: 1-2 years

### "JackRabbit is highly recommended!!"

December 12, 2024

5.0

Generally very positive as mentioned above. Thank you for everything!

Pros

The ability to take attendance on the spot as well as the ability to email/text families. Your customer support team is fantastic, well educated and very responsive.

Cons

Reporting is difficult, for examplet, attendance reports, tuition reports etc

Review Source

MF

Melanie F.  
Studio Coordinator  
Performing Arts  
Used the software for: 2+ years

### "5-6-7 Great!"

December 6, 2024

5.0

Pros

Great software that is very user friendly!

Cons

Nothing! It’s great and very easy to use

Review Source

GS

Grace S.  
Office Manager  
Education Management  
Used the software for: 1-2 years

### "JackRabbit - User friendly"

December 6, 2024

5.0

Overall, I enjoy using JackRabbit. Customer service is also very friendly, quick, and helpful

Pros

How accessible all the information is and user friendly the interface is.

Cons

There are a lot of steps to get to some information, the system logs you out quickly, and there are some sums or reports that you are unable to generate.

Review Source

LB

Lexi B.  
Admin  
Performing Arts  
Used the software for: 1-2 years

### "Jackrabbit Review"

December 6, 2024

5.0

My overall experience with JR has been positive! I appreciate the services offered.

Pros

I love all of JR's features but my top favourite is how easy it is to view and read transactions within accounts.

Cons

The calendar view works well, however I do wish there were more ways to organize it.

Review Source

DT

Dez T.  
Owner  
Sports  
Used the software for: 2+ years

### "Jackrabbit Review"

December 14, 2024

5.0

Rewarding and helpful in my day to day operations

Pros

Customer and community support as well as integration

Cons

Zap limitations to automate systems and dashboard changes

Review Source

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