# Page 7 | Jackrabbit Dance Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Jackrabbit Dance the right Class Registration solution for you? Explore 748 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/93349/Jackrabbit-Dance/reviews --- Jackrabbit Dance 4.6 (748) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 7 - Reviews of Jackrabbit Dance ## Showing most helpful reviews Showing 151-175 of 748 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KV Kaitlyn V. Owner Entertainment Used the software for: 6-12 months ### "So much better" December 12, 2024 5.0 Super helpful. Working with my city rec center software has been a nightmare but this software is a dream! Pros Automatic payments are great as well as QuickBooks integration Cons So many things to learn but they are very helpful Alternatives considered [Sportsman Web](https://www.capterra.com/p/140072/SportsMan-SQL/) Reason for choosing Jackrabbit Dance All of the features plus amazing reviews Review Source AI Alissa I. Director of Studio Classes Performing Arts Used the software for: 1-2 years ### "Great program for any dance studio" December 6, 2024 4.0 It’s been great and I would definitely recommend it to other studio owners/directors. Pros It’s easy to navigate for the most part. Easy to find what I need for a student and email parents/guardians in a snap. Cons I have a hard time navigating to the student/adult info from the class roll list. I feel as though I have to click through several screens to get what I need. Review Source JN Jessica N. Owner Education Management Used the software for: Less than 6 months ### "Jackrabbit Review" December 3, 2024 4.0 Overall, the onboarding process was very user-friendly. The software is a bit outdated and can be revamped. It includes a lot of key features for dance studios. Pros Jackrabbit includes a lot of the features we were looking for when starting our youth program. Cons The monthly posting of fees/billing has proven to be tedious as we have to go in and double check everything is correct. Review Source CH Chris H. Director of production Entertainment Used the software for: 6-12 months ### "Quick and easy" December 3, 2024 5.0 I’ve been using it for a year now and love it. Pros I like how it helps me manage and separate my customers into the different classes we offer. It’s also very user friendly. Cons I wish it automatically sorted by date. However, it’s pretty easy to create a view with the groups I want to see first. Review Source CM Crystal M. In studio dance shop employee Arts and Crafts Used the software for: 6-12 months ### "Capable software for dance studios! " December 3, 2024 5.0 My experience has been positive. There are many things this software is capable of handling Pros The ability to do so many things from appointments to events to absences, updating classes and info. Cons The software takes a bit of time to get used to. And finding where everything is at in it! I am sure it has capabilities that I am not aware of yet. Review Source LD Lyndze D. Teacher Fine Art Used the software for: 1-2 years ### "Overall very good!" December 6, 2024 4.0 Pros Ease of use. Everything feels very intuitive compared to other software I’ve used. Cons The mobile experience feels limited. Would be nice to have access to more on my phone which is how I primarily track things. Review Source MS Mary S. Artistic Director Performing Arts Used the software for: Less than 6 months ### "Great customer service" December 4, 2024 4.0 Good, and very helpful customer service. Pros Ease of paying online for customers. Easy to schedule classes. Cons Interface is not as user friendly as I’d like. Not always sure what the features do. Prefer not to have families automatically lumped together. Alternatives considered [Sawyer](https://www.capterra.com/p/163567/Sawyer/) Reason for choosing Jackrabbit Dance Price and reviews about the customer service. Review Source DS Dania S. Admin Entertainment Used the software for: 1-2 years ### "Administration " December 6, 2024 5.0 Pros It’s user friendly ; can be very simple. Cons Needs additional training videos to help Review Source HC Hannah C. Administrative Assistant Facilities Services Used the software for: 6-12 months ### "Jackrabbit changed the game " December 12, 2024 5.0 I enjoyed working with jackrabbit in order to get the studio more organized. Pros I like the ease of access and how easy it is to find what you need. Cons Sometimes the website is a bit laggy/difficult. Review Source AS Ashley S. Owner Entertainment Used the software for: Less than 6 months ### "New Jackrabbit user! " December 3, 2024 4.0 Overall very pleased. Very functional, easy to use. Pros I enjoy how functional it is and how easy to ready everything is! Cons I have the most issues with classes not always posting tuition correctly and having to go through and manually do a lot of my tuition. Switched from [Dance Studio Manager](https://www.capterra.com/p/93339/DSM/) I wanted something with a little bit more simplicity. Review Source AJ Audra J. Owner Sports Used the software for: Less than 6 months ### "Stoughton Dance " December 3, 2024 5.0 overall I am pretty happy with it. Just wish it was easier to use. Pros Mass email- I no longer have to individually add each person Cons I had to individually apply a balance for each family Review Source KL Kristen L. Coach Sports Used the software for: Less than 6 months ### "Great Potential, Mobile Site needs improvement!" December 17, 2024 4.0 Overall positive experience just wish that it was more mobile friendly! Pros All information is all very organized and well thought out layout Cons The website is not mobile friendly which makes entering skills difficult. Review Source CC Carl C. Owner Performing Arts Used the software for: 2+ years ### "Jackrabbit Dance - A solid performer" August 13, 2024 3.0 Overall, the experience is solid but frustrating based on the cons listed above. Pros It serves our business purpose, and the support team is very prompt Cons The lack of international (DATE FORMAT) is very frustrating and results in many input errors when you're not in the US. The lack of an API makes it very difficult to integrate with other products we use, and the inconsistency on exporting data with key information provides a troublesome alternative. Both the UI and UX elements of the application are poor - but noting that there has been some work to start progression of this. Alternatives considered [Studio Pro](https://www.capterra.com/p/131996/DanceStudio-Pro/) Reason for choosing Jackrabbit Dance Recommendation from another Dance Studio. Review Source AO Alan O. Business Analyst Sports Used the software for: 6-12 months ### "Jack Rabbit Review" December 3, 2024 1.0 Pros Good for organization of team, competitions, etc. Cons APIs are not very robust, very difficult to do any analysis with data from API. There should also be a full exported roster list Review Source SF Sydney F. Dance Instructor Entertainment Used the software for: Less than 6 months ### "Jackrabbit Review!" December 6, 2024 5.0 Pros It’s very easy to use and work with! I would recommend using Jackrabbit for business development and planning! Cons There’s nothing that I don’t like about Jackrabbit. Review Source HM Holly M. Owner Sports Used the software for: 2+ years ### "Must have for Studio Owners" March 18, 2024 5.0 Excellent no complaints if I ever need help, I set up an appointment and they have always walked me right through the issue and explained it throughly! Pros Everything I need in one software program, many partnering business that integrate software programs! Cons I’m waiting on an update for the store that will allow for one item to be entered with a sub option of multiple sizes. Square does this. Reason for choosing Jackrabbit Dance I did the trial month and was sold, I didn’t need to try any other software! Review Source ST Samantha T. Owner/Director Performing Arts Used the software for: 2+ years ### "Time saver and very professional" December 13, 2022 4.0 Overall I love this product, I just wish there were a few fixes. The customer service and training are amazing though, I have never had a problem with either. Pros I love that this product is very easy to use, both for our parents and our staff. It allows me as the owner to see what is going on, track important data and make decisions based on numbers rather than gut feel. Cons I have a few frustrations with the system. 1- Online store, I don't understand why this hasn't been created yet. An online store in the portal where we can post images of merchandise have the Store module manage inventory and have the cost of the items added to someone's account. 2- Shopping cart, I would love to see some sort of notification or email sent to parents when they have items remaining in their shopping cart. We have lost clients due to classes getting full because they never checked out. We also had people show up for events that we didn't know about because they also never fully checked out. 3- Excel exports- I love excel and the capability of pulling information and then manipulating it to fit what I need. The frustration I have is that the report pulls with many blank lines, so it becomes impossible to filter and pivot the information without removing thousands of blank lines and page tops/bottoms. Alternatives considered [Dance Studio Manager](https://www.capterra.com/p/93339/DSM/) Reason for choosing Jackrabbit Dance The information call and trial showed us how simple it was to use. Review Source AT Ainsley T. co-owner Performing Arts Used the software for: 2+ years ### "Streamline your business!" March 19, 2024 5.0 JR has been such a positive experience for my business. I can't ever imagine using any other system! Pros I like the way you can manage all your customers as well as how easy JR is to utilize. The customer support, if you need it, is essential! JR responds so quickly with friendly caring staff. Our system has never been down in all the years we have used JR. Cons The only negative thing about JR is my ability to learn everything they have to offer! When I do learn something new, I always ask myself, "What was I waiting on" Reason for choosing Jackrabbit Dance The simplicity of use with JR really seemed like a no-brainer. My aunt's studio also used JR (she is retired now). Both of us loved all the features and price! Switched from [CompuDance](https://www.capterra.com/p/92433/CompuDance/) Because JR offered so many features that my previous system did not and the customer service with JR is outstancding. Review Source Response from Jackrabbit Technologies March 22, 2024 Hi Ainsley! Thank you for taking the time to give us a review. We are always here if you need anything! HM Holly M. Owner Sports Used the software for: 1-2 years ### "Could not run my studio without Jackrabbit" December 25, 2022 5.0 Excellent software program and super customer service support! Pros This software was the first I tried when I opened my studio, right off the bat I saw the value of having a pretty gram that allowed for online registration, collecting fees, communicating with family/staff, selling/inventorying merchandise, managing classes, and so much more!! Cons I would like to see a way to track inventory of items with multiple sizes under one style number, ie, tights, shoes, leotards vs making an item for each size (Square has the option to add and track multiple sizes under one style number) Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing Jackrabbit Dance I attended a online conference that explained all the features. Review Source TB Tamika B. Studio Manager Performing Arts Used the software for: 2+ years ### "My truth about Jackrabbit" June 22, 2023 4.0 Pros Jackrabbit is a good dance management system in terms of registration and getting classes set up. Their customer service is great and are very good at listening to make changes. Cons Jackrabbit is a bit antiquated when it comes to accounting procedures and student management. The system should allow for multiple students on one account. Parents should be able to sign in and pay on each child based on their separate fees. It would also be great if they added a feature where studios can create and apply separate payment amounts for their dancers who are in performance companies. Right now it is very hard to apply fees and adding additional accounts will require additional costs on the studio. Alternatives considered [Studio Pro](https://www.capterra.com/p/131996/DanceStudio-Pro/) Review Source NF Natalie F. Director of Business Operations Performing Arts Used the software for: 2+ years ### "A great software that continues to improve!" March 12, 2024 4.0 I inherited a setup that was not done well, but with the help of tech support, we have finally figured out how to use Jackrabbit to best suit our business! I've been very impressed at how much the company listens to its customers and gives them what they ask for! Pros JackRabbit does all of the base line functions we need it to for our ballet school. As they are always adding new features and developing high demand functions, we will never go to another system. Jackrabbit is a great company that knows its customers very well and listens to them! Cons Outstanding customer service!! The fact that live chat is available 24/7 immediately is the best I've ever seen. Review Source DS Destiny S. Studio Director Performing Arts Used the software for: 2+ years ### "The Studio Management Software you didn't know you needed" March 21, 2024 5.0 We went from CompuDance to MindBody to and never looked back. It takes care of our needs, is constantly improving with time, and has amazing customer service. Pros I love how organized keeps our studio. The program is designed well (both aesthetically, and functionally). Cons The cost is based on students both active and inactive. It would be nice to be charged only for active students. We have to move inactives to lead files, and there are times in which a student has only left for a semester. Or, if a family has one kiddo drop, then we either have to delete said student, or continue to "pay" for their information to be retained. Reason for choosing Jackrabbit Dance The look and feel of felt more professional, and the content more robust. Switched from [CompuDance](https://www.capterra.com/p/92433/CompuDance/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) At the time, CompuDance was not online. It was important to us that our staff be able to access the system remotely. I could not have imagined getting through COVID shutdowns with a system that was local and not web-based. We tried MindBody but it wasn't a good fit for us. Review Source Response from Jackrabbit Technologies March 22, 2024 Hi Destiny! Thank you for taking the time to give us a review and we are so happy to have you with us. If the monthly cost is a concern, we would recommend looking into our new PayPath option. If you're interested in learning more, please reach out to our team. HD Hailey D. Owner Arts and Crafts Used the software for: Less than 6 months ### "JackRabbit for the win!" March 21, 2024 5.0 Overall, it has been an incredibly positive experience. I speak very highly of JackRabbit and am happy we made the change despite the stress of changing over at the most chaotic time of our year. Pros I love the customization of JackRabbit combined with how up to date it feels. The customer service is top notch and the help functions are incredible. They are always making updates, providing helpful tutorials, communicating via emails and their facebook group. It is (pretty much) everything I wanted out of a dance studio software. I'm mad that we waited so long to make the switch. Cons Initially, there were some financial aspects that were a turn off. Most have proved to be pros rather than cons. The biggest dislikes that come to mind are the way bank draft declines must be monitored by hand and not being able to password protect or put restrictions on class enrollments. Switched from [The Studio Director](https://www.capterra.com/p/92419/The-Studio-Director/) We were having a lot of pain points w/ Studio Director and for the size of our studio, the price we were paying, and the needs we had, I didn't see it possible for us to stay any longer. Review Source LP Lauren P. Office Manager Entertainment Used the software for: 2+ years ### "Consistent and Well-Needed Updates " March 21, 2024 5.0 The overall experience of Jackrabbit is fantastic! Even with some things that could be "better", the good far out weighs any improvements. Pros I really appreciate that JackRabbit takes the time to have consistent and updated features. I love that you can submit suggestions to make the software better and that the JackRabbit team pulls from that input to make updates. The reporting is something that makes a world of difference for us. We can use the information from reporting for so many different things. This is also the best software for large families with multiple students. My other experience is with MindBody and the family accounts are near impossible and a big hassle. Cons I think there are still some things Jackrabbit could improve on but they are small improvements and not major changes. I would love the emailing system to be more detailed and allow for more differentiation. It is a pretty basic HTML email system right now. We have started creating documents in Canva and then inserting as an image just to make the aesthetic better. This is now causing a problem because that means the email is tagged as spam. I would also love to see the Recital editor updated a little more. For example, I want to send an email from a recital or I want to be able to add an intermission without it being counted as a number. Review Source YR Yve R. Office Manager Performing Arts Used the software for: 2+ years ### "Jackrabbit Dance Review" December 10, 2022 3.0 We have been working with JR since August 2018. I have found the people that work for Jackrabbit are really great. I feel they offer the same level of customer service I strive to provide our families.We are looking at adding Quickbooks to our tools so I am hoping that the support for that addition will be just as excellent. Pros The customer service has always been outstanding. I like that they are constantly updating the product and fine tuning/adding features. Cons I don't like that I cannot send notifications through my app, through Jackrabbit. I like having one place to research what texts are sent, etc. When we signed on for the app, there was also in the works to have texts go both ways which would mean we could bring our performance division teams "in house" for communication instead of having to use FB messenger or What's app. I love having as few "places to look" as possible. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.