NetDocuments

NetDocuments Email Management

3 / 5 1 review


Average Ratings

1 Review
  • 3 / 5
    Overall
  • 1 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • NetDocuments
  • www.netdocuments.com/
  • Founded 1998
  • United States

About NetDocuments Email Management

NetDocuments Email Management Service is an extended module for capturing and archiving emails in a single, global repository along with an organization's documents. EMS is an innovative approach to synchronizing emails from Microsoft Outlook, without requiring invasive integration software injected into the email system; and without requiring network connectivity as other document management systems do.


NetDocuments Email Management Features

  • Data Recovery
  • Email Archiving
  • Email Monitoring
  • Queue Manager
  • Response Management
  • Routing
  • Shared Inboxes
  • Signature Management
  • Spam Blocker
  • Whitelisting / Blacklisting

NetDocuments Email Management Reviews Recently Reviewed!

The ease of use is not friendly for our "non-tech" experienced teams.

Jun 13, 2017
3/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Customer service is adequate there are a lot of help articles posted on the site. This is very helpful.

Cons: It is not user friendly - specifically the ndOffice add in is hard to explain to users. Furthermore, if there are user errors it stops their functionality and it not easily used.