---
title: "DaySmart Pet Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is DaySmart Pet the right Pet Grooming solution for you? Explore 220 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://bx-capterra-9jkl9g9y3-g2dm.vercel.app/p/93413/DaySmart-Pet/reviews/"
page_type: "reviews"
language: "en"
---

DaySmart Pet

4.3 (220)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated July 20th, 2026

# Reviews of DaySmart Pet

Ease of use

4.2

Customer Service

4.3

## Pros and Cons in Reviews

YT

Yen Trang T

GroomerRetail, 2 - 10 employeesUsed the software for: More than 2 years.

“I also like how client and pet profiles are organized in one place, including grooming notes and history, which improves service consistency.“

April 17, 2026

AP

Aimee P

OwnerConsumer Services, 2 - 10 employeesUsed the software for: 1-2 years.

“I am sure there is a way to default to week but i havent dug around. And i cant set up 2 numbers for same client to bith get reminder messages.“

April 8, 2026

YT

Yen Trang T

GroomerRetail, 2 - 10 employeesUsed the software for: More than 2 years.

“The online booking system makes it easy for clients to schedule appointments, and automated reminders help reduce no-shows.“

April 17, 2026

YT

Yen Trang T

GroomerRetail, 2 - 10 employeesUsed the software for: More than 2 years.

“Also, certain settings are not very flexible, which can make it harder to adapt to specific business workflows.“

April 17, 2026

PG

Pedro Pablo José G

Junior devComputer Software, 11 - 50 employeesUsed the software for: 1-2 years.

“The most impressive aspect of DaySmart Pet is its seamless integration of appointment scheduling and client management.“

March 26, 2026

MB

Mimi B

Groomer, ownerConsumer Services, 2 - 10 employeesUsed the software for: More than 2 years.

“I miss the phone conversations for the software support, its hard for us to sit down and type stuff out what we need help.“

March 27, 2026

LZ

Lexi Z

receptionVeterinary, 11 - 50 employeesUsed the software for: More than 2 years.

“really great phone support when needed, day smart covers all of our business's features and makes client and pet management so simple!“

April 15, 2026

HB

Hannah B

Dog GroomingConsumer Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“Some features aren’t as intuitive at first, and certain customizations require a little trial and error. BUT!“

February 14, 2026

## Showing most helpful reviews

Showing 1-25 of 220 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ray N.  
Partner  
Veterinary  
Used the software for: 2+ years

### "Great but not exceptional "

May 9, 2023

5.0

I have used a smart since 2013. Overall, I would give them an A minus. Customer service is phenomenal but sometimes you have to get to higher levels to get certain issues resolved. It should not be that way. Wait times are extremely long to speak to someone but that has improved lately.

Pros

I love the reminder features that can automatically go out. Some of the reporting is also very helpful. I love being able to integrate my credit card system into the POS.

Cons

I hate the fact that they are no longer going to add or modify features to the non-cloud base version.

Review Source

AT

Alaina T.  
Dog groomer  
Consumer Services  
Used the software for: 2+ years

### "Amazing service except a handful of days where I couldn’t get it to work. "

May 29, 2026

5.0

It’s been a great experience! Everything is very simple to learn yourself and navigate. When you do need help their customer service line is amazing!

Pros

I love everything about DaySmart Pet. It makes scheduling so easy with the appointment reminders! Who has the time to manually do that anymore?

Cons

The days it wouldn’t work. There was a handful of days where they were working out bugs. It was extremely frustrating dealing with upset clients that can’t process a card because of DaySmart being down. Overall great service.

Alternatives considered

[MoeGo](https://www.capterra.com/p/165732/MoeGo/)

Reason for choosing DaySmart Pet

I was familiar with DaySmart from my last employer.

Review Source

Response from DaySmart Software

June 5, 2026

Hi Alaina – Thanks so much for taking the time to share your experience! We're glad DaySmart Pet has made scheduling and appointment reminders easier for your day-to-day work, and that you've found the system simple to learn and navigate. It's also great to hear our customer service team has been there when you've needed support.

SO

Shawn O.  
Owner Professional Groomer  
Retail  
Used the software for: 2+ years

### "New Tech support policy not groomer friendly "

February 10, 2025

1.0

I love the easy navigation, reports, how the software operated. Just don't run into tech issues. It's a game of back and forth for 3 1/2 months with no fix.

Pros

I loved DaySmart from 2013 to 2023. Then they changed the tech support to AI. Before you could talk to a agent and get your software problems resolved in less then 30mins. Kind, helpful, supportive and a peace of mind, But Not now!!!!!

Cons

!!!!Tech support has gone to the pits!!!! Not suitable for busy Owners/Groomers. First you go through AI's questions. Next e-mail back and forth. Waiting game with tech support. You are in between other Client support e-mails, etc. E-mailing don't get the fix? Then they will set up a call appointment. If you think the problem is fixed. Surprise it's not!! You have to start all over. I talked to multiple tech agents explaining the issues. Problems couldn't get resolved in one day because I have grooming deadlines to meet. I can't just sit waiting for a return response. By the way i have to use my hands to groom. So how am i suppose to do that sit at the computer and e-mail back and forth!!!! Talking to a live person builds quality customer support and relations.

Review Source

Response from DaySmart Software

March 6, 2025

Hi Shawn – We're very sorry to hear about your recent experience and understand how frustrating this must be. We appreciate your loyalty over the years and are always working to improve our support. In addition to email, we also offer live chat for quicker assistance. Thank you for sharing your feedback, and we'll be sure to pass it along to our team. If you need further assistance, please don’t hesitate to reach out.

DC

Danbi C.  
Dog grooming shop owner groomer  
Consumer Services  
Used the software for: 2+ years

### "Reliable, User-Friendly, and Stress-Free Grooming Management"

March 31, 2026

5.0

My overall experience with DaySmart Pet has been very positive. It has become an essential part of running my grooming business day-to-day. From client management to scheduling, everything is organized in a way that makes my workflow much smoother and more efficient. What really stands out is the reliability and support. Whenever I run into an issue or have a question, the team responds quickly and helps resolve it without hassle. That level of support makes a big difference, especially when I’m busy and need things to work seamlessly. Overall, it’s a dependable system that I trust, and it has helped me stay organized, save time, and focus more on my clients and their pets.

Pros

I’ve been using DaySmart Pet for a long time, and what I like most is how easy it makes managing my dog clients and scheduling appointments. Everything is very intuitive and helps me stay organized. What I appreciate the most, though, is their fast problem-solving. Of course, issues can come up sometimes, but whenever they do, the team responds quickly, fixes things right away, and clearly explains what happened. It makes a huge difference and allows me to use the system without stress.

Cons

One thing I wish DaySmart Pet offered is AI-powered phone support and automated booking. It would be amazing to have calls answered and appointments scheduled automatically, especially during busy grooming hours. Overall, these are relatively minor compared to how helpful the system is, but adding them would make the experience even better.

Alternatives considered

[Gingr](https://www.capterra.com/p/136469/Gingr/)[MoeGo](https://www.capterra.com/p/165732/MoeGo/)

Reason for choosing DaySmart Pet

I chose DaySmart Pet because it’s easy to use and reliable for managing my grooming clients and schedule. The customer support is excellent — whenever a problem arises, they respond quickly and solve it, which keeps my work stress-free. It gives me everything I need to run my small business smoothly.

Review Source

Response from DaySmart Software

April 9, 2026

Hi Danbi – Thank you for the fantastic review! We're so glad DaySmart Pet has become an essential part of your day-to-day grooming business and is helping you stay organized and focused on your clients. It's great to hear our team's quick problem-solving has made using the system stress-free. We appreciate your feedback and are always looking for ways to make the experience even better.

KA

Kaylee A.  
Pet Groomer  
Consumer Services  
Used the software for: 6-12 months

### "Overall Great Booking System"

February 11, 2026

5.0

DaySmart Pet is a great system. It makes it easy to manage clients and pets. They are constantly updating and improving the system. Tech support responded quickly and resolved the issue. Great value for the price. Each employee gets their own login with a password, so every employee's personal information is secured, and you are able to track things like which employee created a note, made/edited an appointment, or who did the drawer count.

Pros

The platform is incredibly easy to use, and the support team is consistently responsive, helpful, and reliable whenever assistance is needed.

Cons

One drawback is the lack of a text-to-pay or text invoice feature, which would make it much more convenient for clients to receive bills and complete payments quickly from their phones—especially those on a mobile schedule who aren’t home during appointments or those who have someone else handle pickup.

Alternatives considered

[Kennel Connection](https://www.capterra.com/p/102808/Kennel-Connection/)

Reason for choosing DaySmart Pet

I did not like the way that system was set up and it was leaned more towards boarding.

Switched from

[Pawfinity](https://www.capterra.com/p/142461/Pawfinity/)

There are frequent bug issues that disrupt reliability.

Review Source

Response from DaySmart Software

February 18, 2026

Hi Kaylee – Thanks for the wonderful review! We're glad DaySmart Pet is making client and pet management easy and that our support team has been quick to help. We appreciate your feedback on text-to-pay and invoicing features. We're always looking for ways to make payments more convenient. If you ever need anything, you can reach us at 734-577-7804 or pet-support@daysmart.com.

HD

Hunter D.  
Head Groomer  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Daysmart Since 2002"

April 14, 2026

5.0

It’s made running my business effortless down through the years. And, there’s always support when you need it.

Pros

It’s been an essential tool in running my business since 2002. I wouldn’t use anything else. I’m glad I tried it years ago.

Cons

No complaints since having the system. It’s been a great help to me in the everyday duties of running my business.

Alternatives considered

[Groomsoft](https://www.capterra.com/p/129785/Groomsoft/)

Reason for choosing DaySmart Pet

It had everything I needed for the everyday functions of running my business.

Review Source

Response from DaySmart Software

April 21, 2026

Hi Hunter – Thank you so much for your long-time support and kind words! We're thrilled to hear DaySmart Pet has been an essential part of running your business for so many years and continues to make day-to-day operations easier. It's great to know our support team has been there whenever you've needed help.

KH

Kari H.  
Owner and groomer  
Consumer Services  
Used the software for: 2+ years

### "Best customer service in a world where it seems to be dwindling"

March 26, 2026

5.0

Anytime I have had an issue , which has only been literally a couple times in several years… it has been addressed very quickly.

Pros

I have used Daysmart for several years and very rarely had any issues. Helps Keep my one-on-one grooming salon organized and efficient.

Cons

No major complaints. Any time there has been an issue it has been addressed right away. Recommend this software to anyone in the grooming industry.

Alternatives considered

[MoeGo](https://www.capterra.com/p/165732/MoeGo/)

Reason for choosing DaySmart Pet

Cost for the items I needed and being a one on one groomer that was important

Review Source

Response from DaySmart Software

March 30, 2026

Hi Kari – Thank you so much for your review and for being a long-time user! We're glad DaySmart Pet has helped keep your one-on-one salon organized and running smoothly. It's great to hear our team has been quick to resolve anything that comes up. We appreciate your recommendation!

AP

Aimee P.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "Love it! Easy to use! All in 1 integrated system!"

April 8, 2026

5.0

I absolutely love it. Digital forms, shot reccords have kept my paperwork dow significantly. Love the pos system.

Pros

Easy to use. Integrated POS system. If there is ever a issue it is resolved immediately. Friendly professional team.

Cons

The calandar always loads to day view. I like week view. I am sure there is a way to default to week but i havent dug around. And i cant set up 2 numbers for same client to bith get reminder messages.

Switched from

[Goldie](https://www.capterra.com/p/268055/Goldie/)

Cost, functions, ease of use... we had it when i was corporate

Review Source

Response from DaySmart Software

April 21, 2026

Hi Aimee – Thank you so much for your feedback! We're glad to hear DaySmart Pet is easy to use and that the POS system is working well for your business. It's great to know digital forms and vaccination records are helping cut down on paperwork and keep things organized.

MZ

Matthew Z.  
manager  
Consumer Services  
Used the software for: 2+ years

### "DaySmart Review from a Grooming Business's POV"

June 3, 2026

5.0

Overall experience is a 10/10. We have been using DaySmart for close to 20 years. We rarely have an issues and when something does come up the service team is there to help you.

Pros

The Client Pet Management is great for this system. It is very easy to add now clients and update their pet status. The Reporting is pretty vast. There is countless number of reports that you can print out to help your business. I like pulling up a report that allows you to see when the last time clients were in. This provides me a list of all the customers that are due for their next hair cut. I print that out and give it to my front desk at the beginning of each month and we call up customers to make sure they book their appointments on time. There are also reports that give me the top customers by $ and I can break it down per groomer. I give that to my groomers so they can see who their top customers are for the year and they make them a special gift package at the end of the year. The Learning Curve on this system is pretty short. By day 3 a new employee will feel comfortable with navigating the system.

Cons

Improvements and Updates. I like the online book system. We implemented the online system 2 years ago and we have gone from 8% of our clients booking to 17%. That is a big jump. I would like to see more options with the online booking. Hoping to see that with future updates.

Review Source

Response from DaySmart Software

June 5, 2026

Hi Matthew – Thank you for such a thoughtful review and for being a long-time customer! We're thrilled to hear how DaySmart Pet is supporting your team with client and pet management, reporting, and day-to-day operations. It's great to know the system has helped streamline your workflow and that online booking has made a positive impact for your business. We also appreciate your feedback on online booking options and will share it with our team.

RC

Ruben C.  
Owner operator  
Consumer Services  
Used the software for: 2+ years

### "Great product"

June 24, 2026

5.0

I’ve used this for over 10 years. I’ve always been very happy with it. They are easy use. Never a real issue.

Pros

It is super easy to use. Support is easy to access. I’ve always been able to get in touch whenever anything arises.

Cons

There have never been any really bud issues with DaySmart. Tech support is easy to get in touch with.

Review Source

KN

Karee N.  
Manager  
Veterinary  
Used the software for: 1-2 years

### "I like this software and it is affordable without a contract"

January 15, 2026

4.0

It is good. Great support. Easy to add new employees. I recommend it to other grooming salons. I would choose it again

Pros

It is easy to use. The support is great. Easy to learn. Easy to add new employees. I recommend it to other grooming salons.

Cons

There are options that should be included that aren't. Also I don't like how the appt times adjust hen you add a second dog to an appt.

Alternatives considered

[MoeGo](https://www.capterra.com/p/165732/MoeGo/)

Reason for choosing DaySmart Pet

Daysmart didn't require a contract and we liked the test drive

Review Source

Response from DaySmart Software

January 16, 2026

Hi Karee – Thanks so much for the kind words! We're thrilled to hear that DaySmart Pet is working well for your business. If you ever need assistance or have any suggestions, please feel free to reach out anytime!

SQ

Sarah Q.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Right now, I'm not impressed"

May 9, 2023

3.0

meh. customer service is a hassle to get a hold of then they usually have to escalate the issue which takes time away from doing anything else. There isn't quick fixes and I can't count the number of times I've heard 'I don't know', or 'we can't do that'. It seems like easy/ straightforward things like reports should be easy to customize, they are not. If i want to get the vaccine information (expired vs near) I can either get a report for anyone with a future appointment or everyone who is ever been put into the computer this includes deceased and inactive animals. Then download into excel and go through one by one to sort out... why can't i just search for current daycare clients??? it makes no sense

Pros

I wanted it for the text messaging feature, the schedule looks easy to follow and was looking forward to updates and eventually switching to cloud based

Cons

cloud software is terrible, it has way too much extra information and doesn't have needed reports that already exist in the computer software. We use the app and the IPad alot but the program doesn't translate to the app. We cannot see or update vaccines on app ( this is very important) I cannot see or update messages or notes or balances. It would be nice if a note we put saying I don't know dog bites be careful actually showed up easily so we didn't have to go through 10 screens to see it. You can't have multiple screens opened at once so if someone is using the system they have to complete or exit out of what they are doing like creating a marketing email; then you can check someone out. Credit card issues like if you forget to press complete it times out and the charge wont go through. I have a 7-8 page list of features that don't work or don't make sense

Alternatives considered

[Gingr](https://www.capterra.com/p/136469/Gingr/)

Reason for choosing DaySmart Pet

texting and "ease of use" other peoples recommendations

Review Source

GM

Glo M.  
General Manager  
Veterinary  
Used the software for: 2+ years

### "We love DaySmart"

March 29, 2024

5.0

We have had a great experience with Daysmart overall--it greatly improved booking efficiency in our salon and helped us eliminate double bookings and decrease the amount of missed appointments we were experiencing.

Pros

We love how easy it is to use and find information on all of our clients!

Cons

We would love a feature that would tell us our next available 1 hr apt, 2 hr, apt, and weekend appointment. It would make running our business even easier! We would also love a better wait list design--we often have a large waitlist and the set up of the current wait list function does not work for our set up.

Alternatives considered

[PetExec](https://www.capterra.com/p/92864/PetExec/)[Gingr](https://www.capterra.com/p/136469/Gingr/)

Reason for choosing DaySmart Pet

We talked with other people in our industry and everyone had a good experience with it and we liked the pricing.

Switched from

[Othership](https://www.capterra.com/p/266602/Othership/)

We actually used StoreVantage and it was terrible and would go down all the time, we would have to schedule appointments by hand and we had double bookings happen constantly. It didn't do enough things for us to help us run our salon.

Review Source

NA

Natasha A.  
Vice President  
Consumer Services  
Used the software for: 1-2 years

### "Busy Grooming Salon? Say no more!"

September 12, 2023

4.0

Pros

The review prompting KILLS! We have gone from 7 Google reviews to 200+ reviews and just one year using Daysmart Pet. We also see less no shows due to their auto-reminder texts and are busier than ever. They system is easy to for both the front desk staff and the groomers.

Cons

There are some little features here and there that I would love to see. We also encounter some bugs that can be frustrating, but the support team is usually already working on them before I even have a change to report.

Alternatives considered

[Kennel Connection](https://www.capterra.com/p/102808/Kennel-Connection/)[Gingr](https://www.capterra.com/p/136469/Gingr/)[GrooMore](https://www.capterra.com/p/212228/GrooMore/)[MoeGo](https://www.capterra.com/p/165732/MoeGo/)

Reason for choosing DaySmart Pet

Daysmart Pet had ALL the features you could possible want, plus it supported our retail section of the business.

Review Source

AR

Andrew R.  
Owner  
Retail  
Used the software for: 1-2 years

### "Great product"

March 29, 2024

3.0

Awesome! It is so easy to use, book an appointment and easy to find settings if you need to adjust them. Also customer service has been amazing!

Pros

Easy to use, great customer support & great pricing.

Cons

Doesn't match to QuickBooks very good, its ugly and seems like the look is out dated. The portable card reader sucks, would be nice to have a different option. Confusing for customers to have a text number for your services that isn't your main number.

Alternatives considered

[Gingr](https://www.capterra.com/p/136469/Gingr/)

Reason for choosing DaySmart Pet

Cost was much more than DaySmart Pet. It also had high set up fees and complex set up.

Review Source

DH

Donna H.  
Owner  
Veterinary  
Used the software for: 2+ years

### "So far so good!"

January 29, 2026

5.0

So far so good! It's been over 2 years and we all love it. Customer service is wonderful, I love the chat the most! Fast response.

Pros

Very easy to use. The client management is amazing and we love sending out mass marketing during slow months. The payroll feature is also a must! My groomers all love using the app.

Cons

There are only a few things that could be fixed. Scheduling multiple dogs from the same family can be frustrating with times.

Switched from

[PetExec](https://www.capterra.com/p/92864/PetExec/)

I didn't like the set up, not easy to use

Review Source

Response from DaySmart Software

February 10, 2026

Hi Donna – Thanks so much for the great review! We're thrilled to hear DaySmart Pet has been keeping your salon running smoothly and that your team enjoys using the app. We appreciate your feedback about scheduling and will be sure to share it with our team. If you ever need assistance or have additional feedback, please don't hesitate to reach out at 734-577-7804 or pet-support@daysmart.com.

SS

Sara S.  
Mobile pet groomer owner and operator  
Individual & Family Services  
Used the software for: 2+ years

### "DaySmart review. "

March 31, 2026

5.0

I’ve used it for years now with almost zero issues. If something like a glitch comes up, the help team is easy to access and the problem resolves quickly.

Pros

It’s very user friendly. My employees figure it out quickly as well. S healing, pet notes, clients notes, directions to clients house, credit card processing etc.

Cons

So far I have not had any issues that have bothered me or caused me any stress or that I couldn’t get a work around to the issue.

Review Source

Response from DaySmart Software

April 2, 2026

Hi Sara – Thanks so much for the positive feedback! It's great to hear DaySmart Pet has been easy for both you and your team to pick up, and that it's supported your business with so few issues over the years. We're glad our team has been there when you've needed help along the way.

TM

Tammy M.  
Dog groomer  
Consumer Services  
Used the software for: 2+ years

### "Very happy with the support"

February 11, 2026

5.0

I really enjoy daysmart. The tech-support is great. And the staff are very knowledgable and patient. I am grateful for the automatic appointment reminders that are sent out. It has saved me lots of missed appointments.

Pros

I love the automatic appointment reminders. And the quick support when needed. Support staff are very patient

Cons

I wish I could customize some reports to taylor my needs. I wish there was a complete manual in one location

Review Source

Response from DaySmart Software

February 18, 2026

Hi Tammy – Thanks so much for your kind words! We're thrilled the automatic appointment reminders are helping reduce missed appointments and that our support team has been helpful. We appreciate your feedback on report customization and the manual, and we'll share it with our team. You can always reach us at 734-577-7804 or pet-support@daysmart.com.

BS

Bernardo S.  
Owner Pet Grooming Salon  
Hospitality  
Used the software for: 2+ years

### "Excellent Software to Operate (User Friendly) "

March 16, 2026

5.0

Very happy customer that would recommend to others. Customer service is always there to assist if needed.

Pros

Client Management and easiness of software. Not difficult at all to use. Choice selection of colors .

Cons

How slow it is on the weekends to open software and at times, times out and have to sign back into system.

Review Source

Response from DaySmart Software

March 18, 2026

Hi Bernardo – Thank you for the great review! We're thrilled to hear DaySmart Pet is easy to use and helping with client management. We appreciate your kind words about our support team and are always here if you need anything.

DA

Destiny A.  
Professional Dog groomer  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Love this app"

December 18, 2025

5.0

Overall I love it I feel like it has helped me a lot with my small business, keeping track of clients and track of my reports for the end of the year for my taxes I also like the customer service how they get to me fast and answer all my questions

Pros

I like that customer service is available and if I have any questions that immediately answer them to give me an answer!

Cons

So far like everything I have not ran into anything yet that I least like, I would say maybe paying a month for the subscription but I understand for everything that you're getting plus a website

Review Source

Response from DaySmart Software

December 30, 2025

Hi Destiny – Thank you for your kind words! We're so glad DaySmart Pet is helping you stay organized and manage your business smoothly. It's great to hear our support team has been able to assist quickly whenever you have questions. We appreciate your feedback and are always here if you need anything at 734-577-7804 or pet-support@daysmart.com.

RP

Robert P.  
Owner  
Veterinary  
Used the software for: 2+ years

### "No customer service "

December 13, 2024

2.0

We have used them for over 15 yeats key features that other software offers this lack in intake forms, poor intervention, no way to preppay or charging for no call, no showes,

Pros

It was an ok software but still missing features many other software offer.

Cons

No customer service! Like Zero customer service... if u have a problem on Friday... you have to wait till monday to get a call, use to be great! They dropped most ALL there customer service in 2023 and we pay them 500 a month for software and 1100-1500 a month in credit cards

Reason for choosing DaySmart Pet

We have had them for over 15 years

Review Source

Response from DaySmart Software

March 6, 2025

Hi Robert – We truly appreciate your loyalty over the past 15 years and are sorry to hear that your experience with our support hasn't met expectations. We understand how frustrating it can be to wait for assistance, and we're continuously working to improve our response times and service availability. Additionally, we wanted to let you know that DaySmart Pet includes intake forms and the ability to accept deposits to help prevent no-shows and late cancellations. If you'd like any help with these features, please don't hesitate to reach out. We value your feedback and will share it with our team to continue improving.

LR

Lori R.  
OWNER  
Hospitality  
Used the software for: 1-2 years

### "GREAT PROGRAM"

September 14, 2024

5.0

GREAT. VERY SATISFIED. WILL RECOMMEND TO ALL

Pros

ONLINE APPOINTMENTS, PRETTY MUCH EVERYTHING IS GREAT

Cons

THAT WE CANT PRINT KENNEL GROOM CARDS WITH WHAT HAIRCUT THE PET WILL GET OR HAS GOTTEN IN THE PAST AND WITH THE OWNERS INFORMATION ALL ON ONE PAGE. THAT IS THE ONE KEY THING THAT IS MISSING

Review Source

Response from DaySmart Software

March 6, 2025

Hi Lori! Thanks for the great review! We're so glad you're enjoying DaySmart Pet and finding online appointments helpful. We really appreciate your feedback on kennel groom cards and will share it with our team. If you ever have additional suggestions, we'd love to hear them. Thanks again for recommending us!

EC

Elizabeth C.  
Owner  
Alternative Medicine  
Used the software for: Less than 6 months

### "DaySmart Pet review"

September 6, 2023

4.0

Overall the staff are kind and helpful so I would say good. And I do have the basics covered for the cost which is a decent value.

Pros

I appreciate having something pet specific and not just general "shop" software. I also like the data collected for bookkeeping.

Cons

I would love a "pet name" specific reminder to go along with their other features, not just client name. I would also like for it on the receipts -who received what services listed on it.

Reason for choosing DaySmart Pet

Because it fit most of my basic needs, was affordable for my very small, part time practice, and again was pet specific unlike other management software programs.

Review Source

LH

Linda H.  
Owner  
Retail  
Used the software for: 2+ years

### "My Review"

May 8, 2023

4.0

It has been a good platform for the past 15 years. Some modules need work to be able to use.

Pros

Credit card integration; POS system is good; customer scheduling works well but recurring needs work;

Cons

Email marketing templates are not easily modified;

Review Source

LD

Levi D.  
Dog groomer  
Consumer Services  
Used the software for: 2+ years

### "Great product"

May 8, 2023

5.0

It has helped me build my business and keep track of all clients. It helps me market to existing clients continual basis.

Pros

Great product that does so much for managing a salon and mobile grooming business. They just need a few minor tweaks to make it perfect

Cons

The price is pretty high especially when you get into the marketing aspect of it. Adding a customers address to the screen while using a PC is a little clunky. Also reoccurring appointments. Need some updates to account for people who want it groomed more than 10 weeks or on a certain day of the month.

Reason for choosing DaySmart Pet

I chose them because they were one of the best software companies out there for grooming. If there’s any out there, they do about the same thing and really focus on social media and marketing I would consider switching. Period.

Review Source

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