# DaySmart Pet Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is DaySmart Pet the right Pet Grooming solution for you? Explore 216 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/93413/DaySmart-Pet/reviews --- DaySmart Pet 4.3 (216) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of DaySmart Pet Ease of use 4.2 Customer Service 4.3 ## Pros and Cons in Reviews YT Yen Trang T GroomerRetail, 2 - 10 employeesUsed the software for: More than 2 years. “I also like how client and pet profiles are organized in one place, including grooming notes and history, which improves service consistency.“ April 17, 2026 TS Tawanna S OwnerConsumer Services, 2 - 10 employeesUsed the software for: More than 2 years. “The system does not recognize the same info from clients, so multiple files have too be merged manually.“ January 6, 2026 YT Yen Trang T GroomerRetail, 2 - 10 employeesUsed the software for: More than 2 years. “The online booking system makes it easy for clients to schedule appointments, and automated reminders help reduce no-shows.“ April 17, 2026 AP Aimee P OwnerConsumer Services, 2 - 10 employeesUsed the software for: 1-2 years. “I am sure there is a way to default to week but i havent dug around. And i cant set up 2 numbers for same client to bith get reminder messages.“ April 8, 2026 PG Pedro Pablo José G Junior devComputer Software, 11 - 50 employeesUsed the software for: 1-2 years. “The most impressive aspect of DaySmart Pet is its seamless integration of appointment scheduling and client management.“ March 26, 2026 YT Yen Trang T GroomerRetail, 2 - 10 employeesUsed the software for: More than 2 years. “Also, certain settings are not very flexible, which can make it harder to adapt to specific business workflows.“ April 17, 2026 LZ Lexi Z receptionVeterinary, 11 - 50 employeesUsed the software for: More than 2 years. “really great phone support when needed, day smart covers all of our business's features and makes client and pet management so simple!“ April 15, 2026 MB Mimi B Groomer, ownerConsumer Services, 2 - 10 employeesUsed the software for: More than 2 years. “I miss the phone conversations for the software support, its hard for us to sit down and type stuff out what we need help.“ March 27, 2026 ## Showing most helpful reviews Showing 1-25 of 216 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ray N. Partner Veterinary Used the software for: 2+ years ### "Great but not exceptional " May 9, 2023 5.0 I have used a smart since 2013. Overall, I would give them an A minus. Customer service is phenomenal but sometimes you have to get to higher levels to get certain issues resolved. It should not be that way. Wait times are extremely long to speak to someone but that has improved lately. Pros I love the reminder features that can automatically go out. Some of the reporting is also very helpful. I love being able to integrate my credit card system into the POS. Cons I hate the fact that they are no longer going to add or modify features to the non-cloud base version. Review Source DC Danbi C. Dog grooming shop owner groomer Consumer Services Used the software for: 2+ years ### "Reliable, User-Friendly, and Stress-Free Grooming Management" March 31, 2026 5.0 My overall experience with has been very positive. It has become an essential part of running my grooming business day-to-day. From client management to scheduling, everything is organized in a way that makes my workflow much smoother and more efficient. What really stands out is the reliability and support. Whenever I run into an issue or have a question, the team responds quickly and helps resolve it without hassle. That level of support makes a big difference, especially when I’m busy and need things to work seamlessly. Overall, it’s a dependable system that I trust, and it has helped me stay organized, save time, and focus more on my clients and their pets. Pros I’ve been using for a long time, and what I like most is how easy it makes managing my dog clients and scheduling appointments. Everything is very intuitive and helps me stay organized. What I appreciate the most, though, is their fast problem-solving. Of course, issues can come up sometimes, but whenever they do, the team responds quickly, fixes things right away, and clearly explains what happened. It makes a huge difference and allows me to use the system without stress. Cons One thing I wish offered is AI-powered phone support and automated booking. It would be amazing to have calls answered and appointments scheduled automatically, especially during busy grooming hours. Overall, these are relatively minor compared to how helpful the system is, but adding them would make the experience even better. Alternatives considered [Gingr](https://www.capterra.com/p/136469/Gingr/)[MoeGo](https://www.capterra.com/p/165732/MoeGo/) Reason for choosing DaySmart Pet I chose because it’s easy to use and reliable for managing my grooming clients and schedule. The customer support is excellent — whenever a problem arises, they respond quickly and solve it, which keeps my work stress-free. It gives me everything I need to run my small business smoothly. Review Source Response from DaySmart Software April 9, 2026 Hi Danbi – Thank you for the fantastic review! We're so glad DaySmart Pet has become an essential part of your day-to-day grooming business and is helping you stay organized and focused on your clients. It's great to hear our team's quick problem-solving has made using the system stress-free. We appreciate your feedback and are always looking for ways to make the experience even better. SO Shawn O. Owner Professional Groomer Retail Used the software for: 2+ years ### "New Tech support policy not groomer friendly " February 10, 2025 1.0 I love the easy navigation, reports, how the software operated. Just don't run into tech issues. It's a game of back and forth for 3 1/2 months with no fix. Pros I loved DaySmart from 2013 to 2023. Then they changed the tech support to AI. Before you could talk to a agent and get your software problems resolved in less then 30mins. Kind, helpful, supportive and a peace of mind, But Not now!!!!! Cons !!!!Tech support has gone to the pits!!!! Not suitable for busy Owners/Groomers. First you go through AI's questions. Next e-mail back and forth. Waiting game with tech support. You are in between other Client support e-mails, etc. E-mailing don't get the fix? Then they will set up a call appointment. If you think the problem is fixed. Surprise it's not!! You have to start all over. I talked to multiple tech agents explaining the issues. Problems couldn't get resolved in one day because I have grooming deadlines to meet. I can't just sit waiting for a return response. By the way i have to use my hands to groom. So how am i suppose to do that sit at the computer and e-mail back and forth!!!! Talking to a live person builds quality customer support and relations. Review Source Response from DaySmart Software March 6, 2025 Hi Shawn – We're very sorry to hear about your recent experience and understand how frustrating this must be. We appreciate your loyalty over the years and are always working to improve our support. In addition to email, we also offer live chat for quicker assistance. Thank you for sharing your feedback, and we'll be sure to pass it along to our team. If you need further assistance, please don’t hesitate to reach out. KA Kaylee A. Pet Groomer Consumer Services Used the software for: 6-12 months ### "Overall Great Booking System" February 11, 2026 5.0 is a great system. It makes it easy to manage clients and pets. They are constantly updating and improving the system. Tech support responded quickly and resolved the issue. Great value for the price. Each employee gets their own login with a password, so every employee's personal information is secured, and you are able to track things like which employee created a note, made/edited an appointment, or who did the drawer count. Pros The platform is incredibly easy to use, and the support team is consistently responsive, helpful, and reliable whenever assistance is needed. Cons One drawback is the lack of a text-to-pay or text invoice feature, which would make it much more convenient for clients to receive bills and complete payments quickly from their phones—especially those on a mobile schedule who aren’t home during appointments or those who have someone else handle pickup. Alternatives considered [Kennel Connection](https://www.capterra.com/p/102808/Kennel-Connection/) Reason for choosing DaySmart Pet I did not like the way that system was set up and it was leaned more towards boarding. Switched from [Pawfinity](https://www.capterra.com/p/142461/Pawfinity/) There are frequent bug issues that disrupt reliability. Review Source Response from DaySmart Software February 18, 2026 Hi Kaylee – Thanks for the wonderful review! We're glad DaySmart Pet is making client and pet management easy and that our support team has been quick to help. We appreciate your feedback on text-to-pay and invoicing features. We're always looking for ways to make payments more convenient. If you ever need anything, you can reach us at 734-577-7804 or pet-support@daysmart.com. HD Hunter D. Head Groomer Health, Wellness and Fitness Used the software for: 2+ years ### "Daysmart Since 2002" April 14, 2026 5.0 It’s made running my business effortless down through the years. And, there’s always support when you need it. Pros It’s been an essential tool in running my business since 2002. I wouldn’t use anything else. I’m glad I tried it years ago. Cons No complaints since having the system. It’s been a great help to me in the everyday duties of running my business. Alternatives considered [Groomsoft](https://www.capterra.com/p/129785/Groomsoft/) Reason for choosing DaySmart Pet It had everything I needed for the everyday functions of running my business. Review Source Response from DaySmart Software April 21, 2026 Hi Hunter – Thank you so much for your long-time support and kind words! We're thrilled to hear DaySmart Pet has been an essential part of running your business for so many years and continues to make day-to-day operations easier. It's great to know our support team has been there whenever you've needed help. KH Kari H. Owner and groomer Consumer Services Used the software for: 2+ years ### "Best customer service in a world where it seems to be dwindling" March 26, 2026 5.0 Anytime I have had an issue , which has only been literally a couple times in several years… it has been addressed very quickly. Pros I have used Daysmart for several years and very rarely had any issues. Helps Keep my one-on-one grooming salon organized and efficient. Cons No major complaints. Any time there has been an issue it has been addressed right away. Recommend this software to anyone in the grooming industry. Alternatives considered [MoeGo](https://www.capterra.com/p/165732/MoeGo/) Reason for choosing DaySmart Pet Cost for the items I needed and being a one on one groomer that was important Review Source Response from DaySmart Software March 30, 2026 Hi Kari – Thank you so much for your review and for being a long-time user! We're glad DaySmart Pet has helped keep your one-on-one salon organized and running smoothly. It's great to hear our team has been quick to resolve anything that comes up. We appreciate your recommendation! DP Devon P. Owner Information Services Used the software for: 2+ years ### "DaySmart for the win!" March 23, 2026 4.0 I love their customer service. Always happy to help and quick to resolves any issues when needed. Love that we can call and talk to a person. Pros Super easy for me to schedule and keep track of clients. Helps me keep my business running smoothly and helps get track of services. Cons Hard to use on the mobile app. Could use an upgraded/updated version for the mobile app to make easier for mobile groomers. Alternatives considered [BusyPaws](https://www.capterra.com/p/231681/BusyPaws/) Reason for choosing DaySmart Pet Easier to use easier to use, good for clients and users Review Source Response from DaySmart Software March 26, 2026 Hi Devon – Thanks so much for the great review! We're glad DaySmart Pet makes scheduling and keeping track of clients easy, and that our team has been helpful whenever you've needed support. We appreciate your feedback on the mobile app and are always looking for ways to make it even easier for groomers on the go. KM Keith M. Manager Veterinary Used the software for: 2+ years ### "Really Great with a TON of functionality. " April 10, 2026 5.0 Overall, I would rate Daysmart at an A- or an 8.5/10. They are very helpful and friendly people. With pretty quick response times. The program is really great and has a lot of functionality, but can also be a little overwhelming because of it. I would absolutely recommend this product to other people, and I actually have done so. Pros The program overall is fairly user friendly. It can and does handle so many of the tasks I need to be taken care of. Between keeping track of ALL my various sales, payroll, time clock. Client profiles, online booking as well as manually booking/entering clients. Their online help through either their AI Rocky, or via a Live agent is very prompt and they have been able to assist me with every issue and inquiry I have had. They even have an option that you can suggest new features for their program, that they take very seriously. They don't just dismiss them. Cons There is SO much functionality to this program. It really is amazing, but it can also be a little overwhelming. The more I "poke around" in the system, the more I learn about how much it can do versus how little I am utilizing it. It is a pro and a con. Some features that I feel like should be included in their "base" program are in program "Add-Ons" that cost additional monthly costs. I have only looked into one such add on. While it was only an addition $25 (I believe), which isn't much in the grand scheme of things. I just felt like I already had half of the capability to do what I wanted and shouldn't have had to purchase it to have the functionality. Review Source Response from DaySmart Software April 13, 2026 Hi Keith – Thank you for the thoughtful review! We're glad to hear DaySmart Pet is helping you manage so many aspects of your business, and that our team has been able to support you along the way. It's great to know you're continuing to discover new features and getting more out of the system over time. We appreciate your recommendation! YTT Yen Trang T. Groomer Retail Used the software for: 2+ years ### "Reliable Grooming Software with Room for Better Customization" April 17, 2026 5.0 Overall, is a solid and reliable system for running a pet grooming business. It covers the essential needs like booking, customer management, and reminders effectively. However, there is room for improvement in customization and system flexibility to better support more complex or specific operational needs. Pros is very user-friendly for daily operations. The online booking system makes it easy for clients to schedule appointments, and automated reminders help reduce no-shows. I also like how client and pet profiles are organized in one place, including grooming notes and history, which improves service consistency. The reporting and calendar features are helpful for managing staff schedules and tracking business performance. Cons Some features feel limited or not fully customizable, especially when managing services (e.g., adding or displaying specific options like Bath & Tidy). The interface can occasionally be slow or unintuitive when making quick changes. Also, certain settings are not very flexible, which can make it harder to adapt to specific business workflows. Review Source Response from DaySmart Software April 21, 2026 Hi Yen Trang – Thank you for the thoughtful review! We're glad to hear DaySmart Pet is helping with online booking, client and pet management, and keeping your scheduling and reporting organized. It's great to know the system is supporting your daily operations and business needs. We appreciate your feedback and will share it with our team as we continue to improve flexibility and customization. PPJG Pedro Pablo José G. Junior dev Computer Software Used the software for: 1-2 years ### "Comprehensive and Scalable Solution for Modern Pet Grooming" March 26, 2026 5.0 My experience has been highly positive. is clearly designed with the specific needs of the grooming industry in mind. It has allowed us to transition from manual or fragmented tracking to a professional, digital system that improves both the client experience and our internal efficiency. It is a reliable partner for any grooming business looking to scale and organize its workflow effectively. Pros The most impressive aspect of is its seamless integration of appointment scheduling and client management. The interface is intuitive, which makes it easy to train new staff members quickly. Additionally, the automated reminders have significantly reduced our no-show rates, and the ability to manage everything from a centralized dashboard—including marketing and reporting—is a game-changer for daily operations. Cons While the software is very robust, the initial setup and customization of specific service tiers can take some time to perfect. It would also be great to see even more flexibility in the mobile app's offline capabilities for areas where the internet connection might be unstable, though the web version remains excellent. Review Source Response from DaySmart Software March 30, 2026 Hi Pedro – Thank you for the fantastic review! We're thrilled to hear DaySmart Pet has helped streamline your scheduling, client management, and daily operations. We appreciate your feedback on setup and mobile flexibility and are always looking for ways to make the platform even more convenient for busy grooming businesses like yours. SQ Sarah Q. Owner Consumer Services Used the software for: 2+ years ### "Right now, I'm not impressed" May 9, 2023 3.0 meh. customer service is a hassle to get a hold of then they usually have to escalate the issue which takes time away from doing anything else. There isn't quick fixes and I can't count the number of times I've heard 'I don't know', or 'we can't do that'. It seems like easy/ straightforward things like reports should be easy to customize, they are not. If i want to get the vaccine information (expired vs near) I can either get a report for anyone with a future appointment or everyone who is ever been put into the computer this includes deceased and inactive animals. Then download into excel and go through one by one to sort out... why can't i just search for current daycare clients??? it makes no sense Pros I wanted it for the text messaging feature, the schedule looks easy to follow and was looking forward to updates and eventually switching to cloud based Cons cloud software is terrible, it has way too much extra information and doesn't have needed reports that already exist in the computer software. We use the app and the IPad alot but the program doesn't translate to the app. We cannot see or update vaccines on app ( this is very important) I cannot see or update messages or notes or balances. It would be nice if a note we put saying I don't know dog bites be careful actually showed up easily so we didn't have to go through 10 screens to see it. You can't have multiple screens opened at once so if someone is using the system they have to complete or exit out of what they are doing like creating a marketing email; then you can check someone out. Credit card issues like if you forget to press complete it times out and the charge wont go through. I have a 7-8 page list of features that don't work or don't make sense Alternatives considered [Gingr](https://www.capterra.com/p/136469/Gingr/) Reason for choosing DaySmart Pet texting and "ease of use" other peoples recommendations Review Source GM Glo M. General Manager Veterinary Used the software for: 2+ years ### "We love DaySmart" March 29, 2024 5.0 We have had a great experience with Daysmart overall--it greatly improved booking efficiency in our salon and helped us eliminate double bookings and decrease the amount of missed appointments we were experiencing. Pros We love how easy it is to use and find information on all of our clients! Cons We would love a feature that would tell us our next available 1 hr apt, 2 hr, apt, and weekend appointment. It would make running our business even easier! We would also love a better wait list design--we often have a large waitlist and the set up of the current wait list function does not work for our set up. Alternatives considered [PetExec](https://www.capterra.com/p/92864/PetExec/)[Gingr](https://www.capterra.com/p/136469/Gingr/) Reason for choosing DaySmart Pet We talked with other people in our industry and everyone had a good experience with it and we liked the pricing. Switched from [Othership](https://www.capterra.com/p/266602/Othership/) We actually used StoreVantage and it was terrible and would go down all the time, we would have to schedule appointments by hand and we had double bookings happen constantly. It didn't do enough things for us to help us run our salon. Review Source NA Natasha A. Vice President Consumer Services Used the software for: 1-2 years ### "Busy Grooming Salon? Say no more!" September 12, 2023 4.0 Pros The review prompting KILLS! We have gone from 7 Google reviews to 200+ reviews and just one year using . We also see less no shows due to their auto-reminder texts and are busier than ever. They system is easy to for both the front desk staff and the groomers. Cons There are some little features here and there that I would love to see. We also encounter some bugs that can be frustrating, but the support team is usually already working on them before I even have a change to report. Alternatives considered [Kennel Connection](https://www.capterra.com/p/102808/Kennel-Connection/)[Gingr](https://www.capterra.com/p/136469/Gingr/)[GrooMore](https://www.capterra.com/p/212228/GrooMore/)[MoeGo](https://www.capterra.com/p/165732/MoeGo/) Reason for choosing DaySmart Pet had ALL the features you could possible want, plus it supported our retail section of the business. Review Source AR Andrew R. Owner Retail Used the software for: 1-2 years ### "Great product" March 29, 2024 3.0 Awesome! It is so easy to use, book an appointment and easy to find settings if you need to adjust them. Also customer service has been amazing! Pros Easy to use, great customer support & great pricing. Cons Doesn't match to QuickBooks very good, its ugly and seems like the look is out dated. The portable card reader sucks, would be nice to have a different option. Confusing for customers to have a text number for your services that isn't your main number. Alternatives considered [Gingr](https://www.capterra.com/p/136469/Gingr/) Reason for choosing DaySmart Pet Cost was much more than . It also had high set up fees and complex set up. Review Source TS Tawanna S. Owner Consumer Services Used the software for: 2+ years ### "More bang for you buck and does very thing " January 6, 2026 4.0 Been with them for over 10 years. They have quick service repairs and can log into the system to help manage issues. Great Prices Pros The software is excellent for Grooming services Salons, but it has some minor flaws. The built- in POS system is a must. I love the all-in-one software system and straight to the point . You get text service, pos, booking system , and marketing . Cons Also, you have to do online support through a chat service, not a person . The system does not recognize the same info from clients, so multiple files have too be merged manually. Review Source Response from DaySmart Software January 15, 2026 Hi Tawanna – Thanks so much for your thoughtful review and for being with us for over 10 years! We're thrilled to hear that DaySmart Pet is helping keep your salon organized. We also appreciate your feedback regarding client file management and will be sure to share it with our team. While our chat service begins with a few quick questions to ensure you get the proper support, you always have the option to connect directly with a live support agent who can assist with any issue during business hours. In addition to live chat, you can reach us by phone at 734-577-7804 or by email at pet-support@daysmart.com. Thanks again for your loyalty and feedback! DH Donna H. Owner Veterinary Used the software for: 2+ years ### "So far so good!" January 29, 2026 5.0 So far so good! It's been over 2 years and we all love it. Customer service is wonderful, I love the chat the most! Fast response. Pros Very easy to use. The client management is amazing and we love sending out mass marketing during slow months. The payroll feature is also a must! My groomers all love using the app. Cons There are only a few things that could be fixed. Scheduling multiple dogs from the same family can be frustrating with times. Switched from [PetExec](https://www.capterra.com/p/92864/PetExec/) I didn't like the set up, not easy to use Review Source Response from DaySmart Software February 10, 2026 Hi Donna – Thanks so much for the great review! We're thrilled to hear DaySmart Pet has been keeping your salon running smoothly and that your team enjoys using the app. We appreciate your feedback about scheduling and will be sure to share it with our team. If you ever need assistance or have additional feedback, please don't hesitate to reach out at 734-577-7804 or pet-support@daysmart.com. TM Tammy M. Dog groomer Consumer Services Used the software for: 2+ years ### "Very happy with the support" February 11, 2026 5.0 I really enjoy daysmart. The tech-support is great. And the staff are very knowledgable and patient. I am grateful for the automatic appointment reminders that are sent out. It has saved me lots of missed appointments. Pros I love the automatic appointment reminders. And the quick support when needed. Support staff are very patient Cons I wish I could customize some reports to taylor my needs. I wish there was a complete manual in one location Review Source Response from DaySmart Software February 18, 2026 Hi Tammy – Thanks so much for your kind words! We're thrilled the automatic appointment reminders are helping reduce missed appointments and that our support team has been helpful. We appreciate your feedback on report customization and the manual, and we'll share it with our team. You can always reach us at 734-577-7804 or pet-support@daysmart.com. DA Destiny A. Professional Dog groomer Non-Profit Organization Management Used the software for: Less than 6 months ### "Love this app" December 18, 2025 5.0 Overall I love it I feel like it has helped me a lot with my small business, keeping track of clients and track of my reports for the end of the year for my taxes I also like the customer service how they get to me fast and answer all my questions Pros I like that customer service is available and if I have any questions that immediately answer them to give me an answer! Cons So far like everything I have not ran into anything yet that I least like, I would say maybe paying a month for the subscription but I understand for everything that you're getting plus a website Review Source Response from DaySmart Software December 30, 2025 Hi Destiny – Thank you for your kind words! We're so glad DaySmart Pet is helping you stay organized and manage your business smoothly. It's great to hear our support team has been able to assist quickly whenever you have questions. We appreciate your feedback and are always here if you need anything at 734-577-7804 or pet-support@daysmart.com. bH barbara H. Owner Consumer Services Used the software for: 2+ years ### "Buyer Beware" March 29, 2025 1.0 Was told to stop reporting an issue. I am unable to use Daysmart on my browser but they don't care and don't seem interested in keeping a long time customer. Pros Was used to it and they used to have the best customer service. Cons They now don't care about customer service and are having software issues. Review Source Response from DaySmart Software April 15, 2025 Hi Barbara – We're sorry to hear about the frustration you've experienced. To clarify, we asked you not to respond to the ticket to prevent updates from being missed and to open a new conversation for any additional issues. We truly value your business and are here to help resolve any ongoing concerns. Please don't hesitate to reach out to us directly at pet-support@daysmart.com for further assistance. LR Lori R. OWNER Hospitality Used the software for: 1-2 years ### "GREAT PROGRAM" September 14, 2024 5.0 GREAT. VERY SATISFIED. WILL RECOMMEND TO ALL Pros ONLINE APPOINTMENTS, PRETTY MUCH EVERYTHING IS GREAT Cons THAT WE CANT PRINT KENNEL GROOM CARDS WITH WHAT HAIRCUT THE PET WILL GET OR HAS GOTTEN IN THE PAST AND WITH THE OWNERS INFORMATION ALL ON ONE PAGE. THAT IS THE ONE KEY THING THAT IS MISSING Review Source Response from DaySmart Software March 6, 2025 Hi Lori! Thanks for the great review! We're so glad you're enjoying DaySmart Pet and finding online appointments helpful. We really appreciate your feedback on kennel groom cards and will share it with our team. If you ever have additional suggestions, we'd love to hear them. Thanks again for recommending us! EC Elizabeth C. Owner Alternative Medicine Used the software for: Less than 6 months ### "DaySmart Pet review" September 6, 2023 4.0 Overall the staff are kind and helpful so I would say good. And I do have the basics covered for the cost which is a decent value. Pros I appreciate having something pet specific and not just general "shop" software. I also like the data collected for bookkeeping. Cons I would love a "pet name" specific reminder to go along with their other features, not just client name. I would also like for it on the receipts -who received what services listed on it. Reason for choosing DaySmart Pet Because it fit most of my basic needs, was affordable for my very small, part time practice, and again was pet specific unlike other management software programs. Review Source LH Linda H. Owner Retail Used the software for: 2+ years ### "My Review" May 8, 2023 4.0 It has been a good platform for the past 15 years. Some modules need work to be able to use. Pros Credit card integration; POS system is good; customer scheduling works well but recurring needs work; Cons Email marketing templates are not easily modified; Review Source LD Levi D. Dog groomer Consumer Services Used the software for: 2+ years ### "Great product" May 8, 2023 5.0 It has helped me build my business and keep track of all clients. It helps me market to existing clients continual basis. Pros Great product that does so much for managing a salon and mobile grooming business. They just need a few minor tweaks to make it perfect Cons The price is pretty high especially when you get into the marketing aspect of it. Adding a customers address to the screen while using a PC is a little clunky. Also reoccurring appointments. Need some updates to account for people who want it groomed more than 10 weeks or on a certain day of the month. Reason for choosing DaySmart Pet I chose them because they were one of the best software companies out there for grooming. If there’s any out there, they do about the same thing and really focus on social media and marketing I would consider switching. Period. Review Source BH Bernard H. Owner Higher Education Used the software for: 2+ years ### "Horrible customer service " December 6, 2022 1.0 My Spanish is great to the company try to steal from me and now I can’t access any of my clientele information because they don’t have the program anymore Pros There are no pros the company won’t work with me. They won’t do anything about it after thousands of dollars spent they just want to keep my money and won’t help with the program all I’m trying to do is re-download Dan program. Cons I like \[SENSITIVE CONTENT\] these guys are thieves downright thieves Reason for choosing DaySmart Pet I’ll never choose them again. Let me fix this problem. Review Source MB Maria B. President Veterinary Used the software for: 2+ years ### "Been with Day smart since 2008" May 17, 2023 5.0 able to easily book clients and enter retail as well as run reports Pros easy to book and organize clients and pets. Love the credit card processing has great rates and intergrates with pos Cons avoiding of duplication of vet clinics when enter pet information Reason for choosing DaySmart Pet it's been so long ago I don't remember what other software I looked at. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.