# AestheticsPro Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about AestheticsPro Software - reviews, pricing plans, popular comparisons to other Medical Spa products and more. Source: https://www.capterra.com/p/93446/AestheticsPro-Online --- # AestheticsPro Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) AestheticsPro ## What is AestheticsPro? AestheticsPro is the leading all-in-one software built exclusively for medical spas and aesthetic clinics. This cloud-based, HIPAA-compliant platform empowers medspa owners to manage every aspect of their business from one centralized system — including EMR, online booking, scheduling, CRM, marketing, point-of-sale, inventory, and staff management. With customizable treatment forms, digital consent, and before-and-after photo storage, providers can deliver consistent, compliant care while enhancing the client experience. Real-time dashboards and financial reporting tools give you full visibility into business performance. Whether you’re launching your first location or expanding to multiple sites, AestheticsPro offers the tools and flexibility to help you grow, automate, and scale with confidence — all while maintaining the highest standards of privacy and professionalism. ## What is AestheticsPro used for? [Medical Spa](https://www.capterra.com/medical-spa-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/) Overall rating Based on 619 user reviews Reviews sentiment Positive 88% Neutral 6% Negative 6% Pros & cons Streamlined intuitive workflow User-friendly interface design Restrictive payment integrations Frequent glitches and outages Starting price $160 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## AestheticsPro alternatives Highest Rated [4.9 (302)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting price $165.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (1,250)](https://www.capterra.com/p/131057/ZENOTI/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (364)](https://www.capterra.com/p/180087/Boulevard/reviews/) Starting price $176.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (3,537)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/93446/AestheticsPro/alternatives/) ## Who uses AestheticsPro? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Streamlined intuitive workflow 89% positive reviews out of 61 Most reviewers find ease of use important, appreciating straightforward navigation and minimal learning curve for teams. Restrictive payment integrations 65% negative reviews out of 52 Most reviewers find payment and invoicing restrictive, citing limited integration options and confusing transaction processes. Cara I Practice Manager, Coolsculpting Specialist and Aesthetic Specialist., 2 - 10 employees. "It also takes a long time for the machine to take a payment and then I have to go into our IQ account to make sure that the payment was taken. " User-friendly interface design 86% positive reviews out of 51 Most reviewers indicate the user interface is simple, intuitive, and facilitates efficient daily operations. Frequent glitches and outages 71% negative reviews out of 48 Most reviewers report bugs and issues disrupt workflow, with recurring glitches, crashes, and slow problem resolution. Elizabeth B Office Manager, 2 - 10 employees. "It seems that once one problem is solved another once arises and it causes more chaos during payroll because everything is logged on the day it's fixed rather than the day it occurred.." Responsive knowledgeable support team 92% positive reviews out of 50 Most reviewers describe staff support as highly knowledgeable, approachable, and quick to resolve user questions. Limited messaging customization 54% negative reviews out of 37 Some reviewers comment email and text messaging lacks customization, consistency, and reliable delivery for reminders. Hulnara C Medspa owner, 2 - 10 employees. "The marketing is nonexistent, the eblasts are sent with a bunch of signs and symbols instead of attached photos, no 2 way messaging." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. HIPAA Compliant 4.7 (250) 69.60% of 250 reviewers that rated this feature as important or highly important AestheticsPro offers strong HIPAA compliance, giving you peace of mind about patient privacy and data security. Reviewers appreciate the secure storage, off-site data handling, and user group privileges, saying it meets their legal and business requirements for handling medical records. Appointment Management 4.4 (227) 67.84% of 227 reviewers that rated this feature as important or highly important With this capability, you can schedule, track, and manage appointments for multiple providers and rooms. Some reviewers find it user-friendly and helpful for reminders, but others report challenges with online booking, automation, mobile access, and moving appointments. Client Management 4.3 (179) 64.80% of 179 reviewers that rated this feature as important or highly important It helps you organize client profiles, treatment records, and paperwork efficiently. Users think the client portal is easy for clients to use, but some mention limited marketing automation, challenges with gift certificates, and a desire for better communication tools. Payment Processing 3.9 (99) 46.46% of 99 reviewers that rated this feature as important or highly important AestheticsPro provides integrated payment processing and invoice management, streamlining your workflow. Reviewers appreciate the integration with Clover and Gravity Payments, but some report high fees, limited processor options, and occasional issues with refunds and invoice marking. Calendar Management 4.4 (164) 75.00% of 164 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar For Medical Spas 4.4 (164) 71.34% of 164 reviewers that rated this feature as important or highly important Designed for medical spas AestheticsPro 121 features Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases With this capability, you can schedule, track, and manage appointments for multiple providers and rooms. Some reviewers find it user-friendly and helpful for reminders, but others report challenges with online booking, automation, mobile access, and moving appointments. Schedule appointments via a calendar Automatically create schedules based on business needs or employee availability and qualifications The ability to identify a barcode on or within an image or packaging Scan barcodes to ensure accurate pricing and label tracking Before and after photos of procedure(s) Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Track cancellations of policies, accounts, orders, appointments, etc. Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Communicate using direct chat or messages within the system It helps you organize client profiles, treatment records, and paperwork efficiently. Users think the client portal is easy for clients to use, but some mention limited marketing automation, challenges with gift certificates, and a desire for better communication tools. Private online space that lets businesses securely share documents and provide information access to clients Record and organize clinical notes and progress notes for each patient after interaction with a physician Tracking, calculating, and paying commissions and earnings to employees Manage and track all internal and external communication conducted via calls, email, text, or chat View and compare images, studies, etc., to track changes over time Track and manage adherence to policies for any service, product, process, or supplier Automated reminders and confirmations for booked appointments and events via text or email Accept and process credit card transactions A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Manage product specific documents in a categorized order Assemble applications and processes by dragging over and arranging pre-built components Electronic storage of drug information such as name, brand, appearance, etc. Transmit prescriptions to pharmacies electronically Electronically collect payments for goods or services Digitally sign online documents Create and send email blasts/campaigns Reminders sent via email Track employee schedules, availability, and performance across projects and tasks Plan an event's time and location Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Public or private sharing of digital files such as documents, audio/video, images, and more Intended for medical use such as diagnosis, treatment, and consultation Designed for medical spas For Retail Stores Specific for use in spas and salons Store, manage and track all forms in a centralized location Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus AestheticsPro offers strong HIPAA compliance, giving you peace of mind about patient privacy and data security. Reviewers appreciate the secure storage, off-site data handling, and user group privileges, saying it meets their legal and business requirements for handling medical records. Track and manage inventory levels to maintain proper supply Track stock count levels to manage product reordering Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Ability to chat online in real time Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Notifications via mobile devices Manage and support multiple locations For practices with multiple providers Track and monitor patient no-show rates Track and organize on-call shifts Send personal messages to clients or attendees Book meetings and appointments through a website or digital platform Create new forms and/or use ready-made online form templates Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups AestheticsPro provides integrated payment processing and invoice management, streamlining your workflow. Reviewers appreciate the integration with Clover and Gravity Payments, but some report high fees, limited processor options, and occasional issues with refunds and invoice marking. Track and process employee payroll (salaries, wages, etc.) and commissions on sales A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Track and organize physician schedules and pertinent information Accept and process customer payments for products or services using hardware and software Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Track and manage the profit margin between the cost of a product and its selling price. Tool used to determine accurate pricing and product eligibility for borrowers Design, communicate, and distribute incentives to perform a specific action Receive data and information in real time Active reporting of data and metrics Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database Ability to record, store, update, and retrieve information Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Remotely create and access treatment plans tailored to individual patients based on symptoms Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Manage sales in retail stores Track and facilitate returns of products sold Monitor sales and make necessary adjustment in order to increase demand and revenue Reports specific to sales analysis for trends and strategies Calculation of consumption tax imposed on the sale of goods/services Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Set a time to generate routine reports automatically Plan availability and assign specific time slots for tasks and resources Securely stores data to prevent data loss or breaches Check-in and out via a mobile device or kiosk Online portal through which end users can access the system, manage tasks, or obtain information Send promotional campaigns or transactional messages via text messages Send messages via SMS Manage the buying, selling, and holding of stocks Gauge satisfaction and receive information for improvement and success Provide integration with third-party telehealth applications Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Interactivity between software and users by touching areas on the screen of display devices Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Sell multiple treatments together as a set Presenter can see and hear participants and vice versa Connect with meeting participants remotely over video Monitor wait time and abandonment for incoming requests that have not been routed Record, update and manage waiting lists Seamlessly integrates with 3rd party websites Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.2 (581) 4.2 Based on 581 reviews ## Pricing Value for money 4.3 (551) [View pricing plan details](https://www.capterra.com/p/93446/AestheticsPro/pricing/) Pro-Plus $160.00 Flat Rate,Per Month It includes: - EMR With E-Record Creator - Client Portal - Photo & Document Uploads - AP Focus - Advanced Medical Photo Solution - Telemedicine - Client Management - Online Scheduling - 2-way Appointment Confirmation - Calendar & Resource Management - Staff Management - Point of Sale - Gift Card Management - Subscriptions/Memberships/ Client Bank - Loyalty & Rewards Program - Reporting & Analytics - Inventory Management - Book Now - Online Booking - Live Support - Training Library Executive $285.00 Flat Rate,Per Month It includes: - EMR with Form Library - Mobile App - AP Focus - Advanced Medical Photo Solutions - Client Portal with Online Booking - Telemedicine - Live Support - Comprehensive Training Library - Subscriptions/Memberships/ Client Bank - Product Inventory - Rewards & Referrals - Point of Sale - E-Prescribe - Unlimited Users and Roles - Additional Locations - Advanced Reporting - Dedicated Webinars and Resources - Dedicated Client Success Team - Access to Priority Support (With Premier Program) Enterprise $350.00 Flat Rate,Per Month It includes: - EMR with Form Library - Mobile App - AP Focus - Advanced Medical Photo Solutions - Client Portal with Online Booking - Telemedicine - Live Support - Comprehensive Training Library - Subscriptions/Memberships/ Client Bank - Product Inventory - Rewards & Referrals - Point of Sale - E-Prescribe - Unlimited Users and Roles - Additional Locations - Advanced Reporting - Designated Client Success Manager - Dedicated Webinars and Resources - Open API Solutions - Custom Branding - Dedicated Live Support - Custom Reporting - Advanced Client Success Manager Value for money 4.3 (551) 4.3 Based on 551 reviews ## Integrations [ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ MDToolbox-Rx](https://www.capterra.com/p/130289/MDToolbox-e-Prescribing/)[ ZooM](https://www.capterra.com/p/172461/ZooM/)[ High Level Software](https://www.capterra.com/p/238251/High-Level-Software/)[ Cherry](https://www.capterra.com/p/247961/Cherry/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (608) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (608) 4.5 Based on 608 reviews ## User reviews Overall rating 4.4 Based on 619 reviews Filter by rating 5(410) 4(132) 3(40) 2(12) 1(25) Mentioned topic Sorted by most recent IA Isabel A. Consultant,Manager Cosmetics ### "Hastle-Free & Stress-Free" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 2, 2026 So far I've been enjoying AestheticsPro and all the touch points that they make to ensure the onboarding process is as smooth as can be with ongoing customer support. Pros I appreciate how straight forward and complex free AestheticsPro is making it a faster and smoother process to schedule patients and have them be stress-free when it comes to filling out intake forms/consent forms. Cons So far I don't have a feature that I don't like the "least" however being able to add a tag to patient photos to then be able to be searched based on service type for marketing purposes would be amazing. Alternatives considered [PatientNow](https://www.capterra.com/p/92269/PatientNOW/) [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/) [Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/) Reasons for choosing AestheticsPro The features and direct forward features made it a no brainer for us especially when it comes to digitally charting Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 8, 2026 Hi Isabel, thank you for your detailed and thoughtful review! We’re so glad to hear the platform has helped create a smoother, stress-free experience for both you and your patients. We also love your idea around tagging patient photos for search—great feedback that we’ll be sure to share with our development team. We appreciate you being part of the AestheticsPro community! – The AP Team SJ Shawna J. owner, medical director Medical Practice ### "Excellent Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 30, 2026 Great! I have been with them for almost 4 years now and don't plan on leaving. Very user friendly system. Pros The customer support is wonderful! \[sensitive content hidden\] is always very helpful answering all of my questions and getting back to me in a timely manner Cons Nothing stands out. The platform is user friendly and the help desk is always great in responding to inquiries. Alternatives considered [Podium](https://www.capterra.com/p/164285/Podium/) Reasons for choosing AestheticsPro Functionality mostly, but also love the reports that I can run. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 1, 2026 Hi Shawna, thank you for your continued trust and support over the years! We’re thrilled to hear our team has been helpful and that the platform is meeting your needs, especially with reporting. We truly appreciate you! – The AP Team LG LaKishia G. Nurse Practitioner Medical Practice ### "Friendly customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 30, 2026 Great; could be a bit more user friendly, but I trust my clients information with them due to security. I also love that they check in with me quarterly to make sure I have comfort Pros value for money and they offer excellent customer support. Very friendly and concerned about my success Cons Ease of use. It is difficult to learn all of the services that this EMR offers are not used due to difficulty with use of program. Alternatives considered [Boulevard](https://www.capterra.com/p/180087/Boulevard/) Reasons for choosing AestheticsPro cost of product. I am a solo practice and need cost to stay affordable Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 1, 2026 Hi LaKishia, thank you for your kind words about our support team, we’re so glad you’ve felt supported! We also appreciate your honest feedback on ease of use and will continue working to make the platform more intuitive and easier to learn. – The AP Team RM Rhea M. directive Health, Wellness and Fitness ### "Super Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2026 Pros The customer support is amazing, \[sensitive content hidden\] walked me through set up, step by step. Easy to use software, makes patient management and patient record management easy. definitely worth the buck. Cons The text and call service doesn't work for Belize and this is a major form of marketing and automated confirmation of clients. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 25, 2026 Hi Rhea, thank you so much for your kind words about our support team, we’re thrilled to hear your onboarding experience was smooth! We also appreciate your feedback regarding texting and calling in Belize and will be sure to share this with our team as we continue to expand our capabilities. – The AP Team CH Carlos H. Founder Health, Wellness and Fitness ### "AestheticsPro - A great partner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2026 The AestheticsPro team has been very supportive and professional, from our first introduction to the software and throughout our 6 months using it so far. Pros AestheticsPro helps us provide excellent care for our clients. Our intake process is seamless, and we can document each step of a client's beautiful journey and show them the progression with side-to-side comparison photos. Cons We would like more integration with Square, our point-of-sale and scheduling system. Other than that, no issues. Alternatives considered [Boulevard](https://www.capterra.com/p/180087/Boulevard/) Reasons for choosing AestheticsPro More robust feature set, more customization Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 25, 2026 Hi Carlos, thank you for your kind words! We’re so glad AestheticsPro has been a strong partner for your business. We appreciate your feedback on Square integration and will pass it along to our product team as we continue enhancing integrations. – The AP Team HP Hunter P. Office Manager Health, Wellness and Fitness ### "Revitalize Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 23, 2026 Wonderful!! The staff is lovely and not once have I had to talk to an automated voice, they offer their own AI helper to get through set up while alos scheduling calls for check ins and tricks ot make things run smoother! Pros Very helpful and communicative! \[sensitive content hidden\] were so great to work with! This system offers all of my demands and more, making things simple with no hidden fees and a very inclusive price structure! Scheduling is easy and aesthetic to view and patient records are easy to access and shar through the patients individual portal Cons I don't have any complaints so far, everyone has been easy to work with, kind and understanding. Maybe making sure training people aren't repeating each other too much but then again, some people need to hear it twice Switched from [OptiMantra](https://www.capterra.com/p/159365/OptiMantra/) OptiMantra makes you make for each little thing, per provider, messaging, emails, charts, etc. not membership friendly at all. this is literally $9 more in grand total and does way more than Opti Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 25, 2026 Hi Hunter, thank you for the thoughtful review! We’re so glad to hear you’ve had a positive experience with both our team and the platform. We also appreciate your feedback on training. This is incredibly helpful as we continue to improve. – The AP Team TP Tiffany P. Manager Medical Practice ### "Making Strides to Improve" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 March 19, 2026 Slightly improved, trying to keep up with the industry but I'm not sure if it's the best option on the market. Pros The software has since added AI and SMS messaging which can be helpful for client communication. This was a major downfall prior. Cons The system is still lacking in aesthetics and customization. As a business, we can benefit by having the ability to create more custom reports. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 20, 2026 Hi Tiffany, thank you for your thoughtful feedback, we truly appreciate you taking the time to share your experience. We’re glad to hear you’ve seen improvements with features like Kai AI Support and SMS messaging. We also appreciate your input around more customization and reporting—this is valuable feedback, and our team is continuously working to expand capabilities in these areas. We’re committed to ongoing improvement and appreciate you being part of that journey with us. -The AP Team JR Jessy R. Patient Care Coordinator Medical Practice ### "Easy to Use EMR with Great Customer Support" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 19, 2026 AestheticsPro offers a highly user-friendly platform that makes onboarding and training seamless. Their support team is readily available whenever needed, and my experience working with \[sensitive content hidden\] has been outstanding. Pros A very user-friendly system that is easy to navigate, even for those with no prior experience using an EMR system. Cons What I liked least is the structure of the online booking system. When a campaign includes a service that requires a deposit, it prompts all patients to enter their card information even if they are not selecting that particular service with the deposit requirement. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 23, 2026 Hi Jessy, thank you for your thoughtful review! We’re so glad to hear you’ve found AestheticsPro easy to use and that our support team has made a positive impact. We also appreciate your feedback on the online booking experience, insights like this are incredibly helpful as we continue to refine and improve the platform. Thanks again for sharing your experience! -The AP Team AS Anace S. MD Medical Practice ### "Medical Doctor" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 March 17, 2026 Pros They have an app. Fast to up. Easy to write notes. Able to take picture and upload them directly to the chart. Cons Difficult to navigate through out the EMR. Difficult in processing payments. Arcachic system. Very convoluted, difficult to reach to navigate. Not user friendly. Recently they increased their prices. Difficult to view photos. Difficult to built your notes. Not a lot of customization Alternatives considered [iLovePDF](https://www.capterra.com/p/173963/iLovePDF/) Reasons for choosing AestheticsPro price wise. it was cheaper and we were just opening Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 19, 2026 Hi Anace, thank you for your feedback, we truly appreciate you taking the time to share your experience. We’re sorry to hear about the challenges you’ve encountered. It looks like our team has been working to connect with you, and we’re glad to see a training session is scheduled. We’re confident we can help simplify your workflow, improve navigation, and address the concerns you mentioned. Your feedback is important to us, and we’re committed to making sure you have a much better experience moving forward. -The AP Team ET Eva T. Owner Alternative Medicine ### "Ap 4 month review " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 March 11, 2026 Support has been very patient with my learning curve. I think it’s too early to determine if I made the right decision switching platforms Pros Releases and improvements coming out regularly as opposed to months/years. Support team and their patience with new users to the platform Cons Not as intuitive as I thought. Certain functionality that has not been implemented that are important. Sending a patient a document. Very basic. I absolutely hated the forms set up. Switched from [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/) Medical practice vs “massage” platform. They did not hold HIPAA properly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 12, 2026 Hi Eva, Thank you for taking the time to share your feedback. We’re glad to hear you’ve noticed the regular improvements to the platform and that our support team has been helpful while you’re getting familiar with the system. We also appreciate your honest feedback about usability and forms. Input like yours is important as we continue refining the platform and prioritizing future updates. If there’s anything specific our team can help walk through with you, we’re always happy to assist. -The AP Team [View all Reviews](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Popular comparisons [ZENOTI vs AestheticsPro](https://www.capterra.com/compare/93446-131057/AestheticsPro-vs-ZENOTI)[Pabau vs AestheticsPro](https://www.capterra.com/compare/93446-140062/AestheticsPro-vs-Pabau-CRM)[PatientNow vs AestheticsPro](https://www.capterra.com/compare/92269-93446/PatientNOW-vs-AestheticsPro)[Boulevard vs AestheticsPro](https://www.capterra.com/compare/93446-180087/AestheticsPro-vs-Boulevard)[Mangomint vs AestheticsPro](https://www.capterra.com/compare/93446-187593/AestheticsPro-vs-Mangomint)[Vagaro vs AestheticsPro](https://www.capterra.com/compare/93446-153752/AestheticsPro-vs-Vagaro)[Aesthetic Record vs AestheticsPro](https://www.capterra.com/compare/93446-162938/AestheticsPro-vs-Aesthetic-Record) [DrChrono vs AestheticsPro](https://www.capterra.com/compare/89392-93446/drchrono-Practice-Management-vs-AestheticsPro)[Jane vs AestheticsPro](https://www.capterra.com/compare/93446-178984/AestheticsPro-vs-Jane-App)[NextGen Office vs AestheticsPro](https://www.capterra.com/compare/31268-93446/NextGen-Ambulatory-EHR-vs-AestheticsPro)[CharmHealth vs AestheticsPro](https://www.capterra.com/compare/93446-120340/AestheticsPro-vs-ChARM-EHR)[ModMed vs AestheticsPro](https://www.capterra.com/compare/93446-124590/AestheticsPro-vs-EMA)[PrognoCIS vs AestheticsPro](https://www.capterra.com/compare/37932-93446/PrognoCIS-EMR-vs-AestheticsPro)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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