# AestheticsPro Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about AestheticsPro Software - reviews, pricing plans, popular comparisons to other Medical Spa products and more.

Source: https://www.capterra.com/p/93446/AestheticsPro-Online

---

# 

 AestheticsPro Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

AestheticsPro

## What is AestheticsPro?

AestheticsPro is the leading all-in-one software built exclusively for medical spas and aesthetic clinics. This cloud-based, HIPAA-compliant platform empowers medspa owners to manage every aspect of their business from one centralized system — including EMR, online booking, scheduling, CRM, marketing, point-of-sale, inventory, and staff management. With customizable treatment forms, digital consent, and before-and-after photo storage, providers can deliver consistent, compliant care while enhancing the client experience. Real-time dashboards and financial reporting tools give you full visibility into business performance. Whether you’re launching your first location or expanding to multiple sites, AestheticsPro offers the tools and flexibility to help you grow, automate, and scale with confidence — all while maintaining the highest standards of privacy and professionalism.

## What is AestheticsPro used for?

[Medical Spa](https://www.capterra.com/medical-spa-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/)

Recognitions

Shortlist

Overall rating

Based on 658 user reviews

Reviews sentiment

Positive

88%

Neutral

6%

Negative

6%

Pros & cons

Intuitive and simple navigation

Responsive and knowledgeable support team

Limited payment integration options

Frequent glitches and system instability

Starting price

$160

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Medical Spa / 2026

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## AestheticsPro alternatives

[4.8 (528)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (77)](https://www.capterra.com/p/180647/Remedly/reviews/)

Starting price

$89.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (331)](https://www.capterra.com/p/187593/Mangomint/reviews/)

Starting price

$165.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/)

Starting price

$32.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/93446/AestheticsPro/alternatives/)

## FAQs about AestheticsPro

Overview

### What problems does AestheticsPro solve?

AestheticsPro solves fragmented medspa operations by combining scheduling, electronic charting, consents, invoicing, inventory, marketing, and patient records in one system. It reduces paper forms, duplicate data entry, and training bottlenecks with an organized interface and responsive support. Medspa owners, providers, front-desk teams, and multi-location clinics benefit most.

Answer based on 253 reviews

Overview

### Which roles and teams benefit most from AestheticsPro?

AestheticsPro is most used by med spa owners, practice managers, and operations leaders who need to oversee scheduling, client records, payments, and business performance. Clinical teams such as nurse practitioners, physicians, physician assistants, and aestheticians use it to document treatments, manage consultations, and streamline patient-facing workflows.

Answer based on 634 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and industries is AestheticsPro built for?

AestheticsPro is built for small businesses in medical aesthetics, with 100% of reviewers from small businesses and Medical Practice leading at 49%. It also serves wellness-oriented organizations, with Health, Wellness and Fitness at 32%, plus Cosmetics at 9%, aligning with medspas, wellness clinics, and aesthetic practices.

Answer based on 642 reviews

Features and Usability

### What are the key features of AestheticsPro?

AestheticsPro includes core med spa tools such as appointment scheduling, online booking, patient records management, charting, consent forms, and payment processing. Differentiating features include before-and-after photo management, memberships and loyalty programs, customizable forms and treatment notes, plus a client portal for self-scheduling and paperwork.

Answer based on 240 reviews

Pricing

### How much does it cost and what fees or limitations are included?

AestheticsPro starts at $160/month for Pro-Plus, which includes 2 users; adding a user costs 85 and the plan tops out at 3 users. Executive is 285 for unlimited users, and Enterprise is 350. Reviewers often call it affordable and inclusive, though smaller practices say top-tier features and extra users can feel costly.

Answer based on 71 reviews

Integrations

### Which third-party tools and platforms does AestheticsPro integrate with?

AestheticsPro integrates with 10 third-party tools, including Clover and Gravity for payment processing, PatientPop for marketing and reputation management, Google Calendar for scheduling, Twilio and Constant Contact for communications, plus Cherry, MDToolbox-Rx, Salesforce Platform, and Zapier for financing, prescribing, CRM, and app connections.

Answer based on 43 reviews

Getting Started and Support

### How easy is it to onboard and train a team on AestheticsPro?

AestheticsPro offers live online training, webinars, videos, and documentation, giving teams several ways to learn. Reviewers say front-desk staff and new users often get comfortable quickly because navigation feels intuitive, while admins, solo owners, and less technical users usually need more time for setup, configuration, and advanced features.

Answer based on 117 reviews

Getting Started and Support

### What customer support options does AestheticsPro offer, and how do users rate the experience?

AestheticsPro offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as responsive, patient, and helpful during onboarding and troubleshooting, with useful training resources. Some report delays reaching someone by phone, reliance on tickets or messaging, and slower resolution for urgent issues.

Answer based on 240 reviews

Patient management

### How well does AestheticsPro handle patient management?

AestheticsPro supports patient management well for many medspas and wellness clinics through scheduling, charting, portals, and customizable workflows. Many teams find records easy to access and onboarding simple, though some clinics want fewer clicks, better chart migration, stronger note continuity, and more complete medical EMR features.

Answer based on 94 reviews

## Who uses AestheticsPro?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 114 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 114 reviews

Administrative

35%

Administrative

35%

Health & Medical

32%

Entrepreneurs/ Owners

11%

Marketing

4%

Others

19%

Top industries

Based on 114 reviews

Medical Practice

51%

Health, Wellness and Fitness

36%

Cosmetics

8%

Alternative Medicine

3%

Other

2%

## Pros and Cons

Intuitive and simple navigation

87% positive reviews out of 68

Most reviewers describe ease of use as a key benefit, highlighting straightforward navigation and minimal learning curve.

Limited payment integration options

63% negative reviews out of 59

Some reviewers indicate payment and invoicing are hindered by restricted integrations, confusing processes, and difficulties with credit card compatibility.

Cara I.

Practice Manager, Coolsculpting Specialist and Aesthetic Specialist., 2 - 10 employees.

"It also takes a long time for the machine to take a payment and then I have to go into our IQ account to make sure that the payment was taken. "

Responsive and knowledgeable support team

93% positive reviews out of 56

Most reviewers indicate staff support is prompt, knowledgeable, and approachable, making onboarding and troubleshooting straightforward.

Frequent glitches and system instability

72% negative reviews out of 54

Most reviewers find bugs and issues disruptive, citing recurring glitches, slowdowns, and unresolved technical problems affecting daily workflow.

Hulnara C.

Medspa owner, 2 - 10 employees.

"I dont care for any new features if it is unusable due to glitches."

Comprehensive and evolving feature set

87% positive reviews out of 45

Most reviewers appreciate features that address diverse business needs, with regular updates and useful tools for daily operations.

Alejandra H.

Owner, 1 employee.

"The platform itself is very versatile and continues to evolve with new features and improvements, making it adaptable as my business grows and my needs become more complex."

Inconsistent communication tools

52% negative reviews out of 42

Some users report email and text messaging lack customization, reliability, and integration, causing communication challenges with clients.

Rhea M.

directive, 2 - 10 employees.

"The text and call service doesn't work for Belize and this is a major form of marketing and automated confirmation of clients."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

HIPAA Compliant

4.8 (280)

72.86% of 280 reviewers that rated this feature as important or highly important

AestheticsPro offers strong HIPAA compliance, giving you peace of mind about patient privacy and secure medical records. Reviewers appreciate the reliable data protection, off-site storage, and user group privileges, which help ensure legal and safety standards are met.

Appointment Management

4.4 (240)

69.58% of 240 reviewers that rated this feature as important or highly important

It helps you efficiently schedule, track, and manage appointments for multiple providers, rooms, and equipment. Reviewers indicate the system is user-friendly and supports online booking, but some find automation and mobile access limited, and mention occasional double-booking issues.

Client Management

4.3 (195)

67.69% of 195 reviewers that rated this feature as important or highly important

AestheticsPro gives you centralized access to client records, treatment notes, and communication. Reviewers appreciate the easy-to-use client portal and eForms, but some feel automation for marketing and messaging is limited, and note occasional difficulties with gift certificates and invoice management.

Calendar Management

4.4 (187)

78.07% of 187 reviewers that rated this feature as important or highly important

With this capability, you can customize, color-code, and organize schedules for staff and rooms. Users think the calendar is easy to use, helps prevent double-booking, integrates with Google Calendar, and keeps everyone informed, though some mention challenges with recurring schedules and mobile viewing.

Payment Processing

4.0 (105)

49.52% of 105 reviewers that rated this feature as important or highly important

You can process payments and manage invoices within the platform, integrating with Gravity Payments and Clover. Some reviewers find integrated payments convenient, but many report high fees, limited processor choices, and occasional refund or double-charge issues.

For Medical Spas

4.4 (183)

74.32% of 183 reviewers that rated this feature as important or highly important

Designed for medical spas

AestheticsPro 122 features

Define levels of authorization for access to specific files or systems

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

It helps you efficiently schedule, track, and manage appointments for multiple providers, rooms, and equipment. Reviewers indicate the system is user-friendly and supports online booking, but some find automation and mobile access limited, and mention occasional double-booking issues.

Schedule appointments via a calendar

Automatically create schedules based on business needs or employee availability and qualifications

The ability to identify a barcode on or within an image or packaging

Scan barcodes to ensure accurate pricing and label tracking

Before and after photos of procedure(s)

Create, manage, and send invoices or bills to customers

With this capability, you can customize, color-code, and organize schedules for staff and rooms. Users think the calendar is easy to use, helps prevent double-booking, integrates with Google Calendar, and keeps everyone informed, though some mention challenges with recurring schedules and mobile viewing.

Synchronize with other calendars to view mutual availability and schedules

Track cancellations of policies, accounts, orders, appointments, etc.

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Communicate using direct chat or messages within the system

AestheticsPro gives you centralized access to client records, treatment notes, and communication. Reviewers appreciate the easy-to-use client portal and eForms, but some feel automation for marketing and messaging is limited, and note occasional difficulties with gift certificates and invoice management.

Private online space that lets businesses securely share documents and provide information access to clients

Record and organize clinical notes and progress notes for each patient after interaction with a physician

Tracking, calculating, and paying commissions and earnings to employees

Manage and track all internal and external communication conducted via calls, email, text, or chat

View and compare images, studies, etc., to track changes over time

Track and manage adherence to policies for any service, product, process, or supplier

Automated reminders and confirmations for booked appointments and events via text or email

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Tool to send questionnaires to customers to gauge feedback

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Manage product specific documents in a categorized order

Assemble applications and processes by dragging over and arranging pre-built components

Electronic storage of drug information such as name, brand, appearance, etc.

Transmit prescriptions to pharmacies electronically

Electronically collect payments for goods or services

Digitally sign online documents

Create and send email blasts/campaigns

Reminders sent via email

Track employee schedules, availability, and performance across projects and tasks

Plan an event's time and location

Track and manage staff profiles, recruitment, schedules, productivity, career development and performance

Public or private sharing of digital files such as documents, audio/video, images, and more

Intended for medical use such as diagnosis, treatment, and consultation

Designed for medical spas

For Retail Stores

Specific for use in spas and salons

Store, manage and track all forms in a centralized location

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

AestheticsPro offers strong HIPAA compliance, giving you peace of mind about patient privacy and secure medical records. Reviewers appreciate the reliable data protection, off-site storage, and user group privileges, which help ensure legal and safety standards are met.

Track and manage inventory levels to maintain proper supply

Track stock count levels to manage product reordering

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Ability to chat online in real time

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Automate workflows and trigger campaigns based on customer actions

Records of patients' medical history

Access software remotely via mobile devices

Notifications via mobile devices

Manage and support multiple locations

For practices with multiple providers

Track and monitor patient no-show rates

Track and organize on-call shifts

Send personal messages to clients or attendees

Book meetings and appointments through a website or digital platform

Create new forms and/or use ready-made online form templates

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

You can process payments and manage invoices within the platform, integrating with Gravity Payments and Clover. Some reviewers find integrated payments convenient, but many report high fees, limited processor choices, and occasional refund or double-charge issues.

Track and process employee payroll (salaries, wages, etc.) and commissions on sales

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Track and organize physician schedules and pertinent information

Accept and process customer payments for products or services using hardware and software

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Track and manage the profit margin between the cost of a product and its selling price.

Tool used to determine accurate pricing and product eligibility for borrowers

Design, communicate, and distribute incentives to perform a specific action

Receive data and information in real time

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Upload, track, and submit receipts in a central database

Ability to record, store, update, and retrieve information

Schedule repeating appointments based on a duration of time

Timed notification for any upcoming task, deadline, appointment, or activity

Remotely create and access treatment plans tailored to individual patients based on symptoms

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Manage sales in retail stores

Track and facilitate returns of products sold

Monitor sales and make necessary adjustment in order to increase demand and revenue

Reports specific to sales analysis for trends and strategies

Calculation of consumption tax imposed on the sale of goods/services

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Set a time to generate routine reports automatically

Plan availability and assign specific time slots for tasks and resources

Securely stores data to prevent data loss or breaches

Check-in and out via a mobile device or kiosk

Online portal through which end users can access the system, manage tasks, or obtain information

Send promotional campaigns or transactional messages via text messages

Send messages via SMS

Manage the buying, selling, and holding of stocks

Gauge satisfaction and receive information for improvement and success

Provide integration with third-party telehealth applications

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Interactivity between software and users by touching areas on the screen of display devices

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Sell multiple treatments together as a set

Presenter can see and hear participants and vice versa

Connect with meeting participants remotely over video

Monitor wait time and abandonment for incoming requests that have not been routed

Record, update and manage waiting lists

Seamlessly integrates with 3rd party websites

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.2 (620)

4.2

Based on 620 reviews

## Pricing

Value for money

4.3 (588)

[View pricing plan details](https://www.capterra.com/p/93446/AestheticsPro/pricing/)

Pro-Plus

$160.00

Flat Rate,Per Month

It includes:

-   EMR With E-Record Creator
-   Client Portal
-   Photo & Document Uploads
-   AP Focus - Advanced Medical Photo Solution
-   Telemedicine
-   Client Management
-   Online Scheduling
-   2-way Appointment Confirmation
-   Calendar & Resource Management
-   Staff Management
-   Point of Sale
-   Gift Card Management
-   Subscriptions/Memberships/ Client Bank
-   Loyalty & Rewards Program
-   Reporting & Analytics
-   Inventory Management
-   Book Now - Online Booking
-   Live Support
-   Training Library

Executive

$285.00

Flat Rate,Per Month

It includes:

-   EMR with Form Library
-   Mobile App
-   AP Focus - Advanced Medical Photo Solutions
-   Client Portal with Online Booking
-   Telemedicine
-   Live Support
-   Comprehensive Training Library
-   Subscriptions/Memberships/ Client Bank
-   Product Inventory
-   Rewards & Referrals
-   Point of Sale
-   E-Prescribe
-   Unlimited Users and Roles
-   Additional Locations
-   Advanced Reporting
-   Dedicated Webinars and Resources
-   Dedicated Client Success Team
-   Access to Priority Support (With Premier Program)

Enterprise

$350.00

Flat Rate,Per Month

It includes:

-   EMR with Form Library
-   Mobile App
-   AP Focus - Advanced Medical Photo Solutions
-   Client Portal with Online Booking
-   Telemedicine
-   Live Support
-   Comprehensive Training Library
-   Subscriptions/Memberships/ Client Bank
-   Product Inventory
-   Rewards & Referrals
-   Point of Sale
-   E-Prescribe
-   Unlimited Users and Roles
-   Additional Locations
-   Advanced Reporting
-   Designated Client Success Manager
-   Dedicated Webinars and Resources
-   Open API Solutions
-   Custom Branding
-   Dedicated Live Support
-   Custom Reporting
-   Advanced Client Success Manager

Value for money

4.3 (588)

4.3

Based on 588 reviews

## Integrations

[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[

MDToolbox-Rx](https://www.capterra.com/p/130289/MDToolbox-e-Prescribing/)[

ZooM](https://www.capterra.com/p/172461/ZooM/)[

High Level Software](https://www.capterra.com/p/238251/High-Level-Software/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (647)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (647)

4.5

Based on 647 reviews

## User reviews

Overall rating

4.5

Based on 658 reviews

Filter by rating

5(439)

4(140)

3(41)

2(13)

1(25)

Mentioned topic

Sorted by most recent

CG

Chanell G.

Owner

Health, Wellness and Fitness

### "Highly Recommend for Aesthetic Professionals"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 9, 2026

Pros

What I like most about AestheticsPro is that it keeps everything I need to run my medspa in one place. From scheduling appointments and managing patient records to charting, consent forms, photos, and payment processing, it helps me stay organized and saves me a lot of time. It has made my daily workflow much more efficient and allows me to focus more on my patients instead of administrative tasks.

Cons

What I like least is that some features have a learning curve, especially when you're first getting started. I would also appreciate more customization options for forms, templates, and automated marketing tools. However, once you become familiar with the platform, it becomes much easier to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DS

Diana S.

Owner

Medical Practice

### "The Best All in One Software for Aesthetic Practices"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 7, 2026

My overall experience has been excellent. It has helped me streamline my practice by keeping scheduling, patient records, inventory, payments, and marketing all in one system. The platform is reliable, easy to use, and continuously improving. I highly recommend it to anyone starting or growing an aesthetics practice because it eliminates the need for multiple separate software subscriptions.

Pros

AestheticsPro has everything I need in one place. It combines online booking, EMR, charting, inventory management, payment processing, marketing tools, memberships, packages, and patient communication into a single platform. The pricing is transparent with no hidden fees or surprise charges, which is something I really appreciate. Their customer support is also outstanding, they’re available whenever I need help, and unlike many companies, they don’t overwhelm me with constant sales calls or pressure to upgrade.

Cons

Honestly, I haven’t found any major downsides. Like any software, there is a learning curve at the beginning because it offers so many features, but once you’re familiar with it, it’s very intuitive and saves a lot of time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Kelly B.

Head of Admnistration

Medical Practice

### "\[sensitive content hidden\] was so helpful in training "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 3, 2026

Great experience with support pros and ease of use for what our company was looking for. Great product

Pros

User friendly and customer support. Trainers with great knowledge and ability to manage payments, patient records and value for the money

Cons

There were no cons to my experience with AestheticsPro. Love the program and ease of use. No negative reviews

Switched from

[Omni](https://www.capterra.com/p/252121/Omni-HR/)

Much better product. Omni was not equipped for what we need.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SK

Sean Kevin R.

MD

Cosmetics

### "Review of Aesthetics Pro"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 24, 2026

Over all experience was good. Staff found this platform easier to navigate than boulevard during our short trail we had with that softwear

Pros

Support is easy to contact they always answer the phone and help when i need and stay on top of technical support

Cons

None to speak of in general. Staff had no issues and have been using for years. very simple versus boulevard

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 3, 2026

Hi Seán Kevin, Thank you for the fantastic review! We’re so glad your team finds AestheticsPro easy to use and that our support team has been there whenever you’ve needed us. We truly appreciate your trust and look forward to supporting your practice for years to come! – The AP Team

CD

Catherine D.

marketing manager

Health, Wellness and Fitness

### "Great support, useful wellness center tools, and strong marketing features with some learning curve."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 16, 2026

Overall, AestheticsPro helps our wellness center manage records, patients, and marketing tools well.

Pros

What I liked most is the customer support; the team answers clearly and helps when we need guidance.

Cons

What I liked least is the software can feel complicated because there are so many options to search.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 3, 2026

Hi Catherine, Thank you for your thoughtful review! We’re happy to hear our support team has been helpful and that AestheticsPro is serving your wellness center well. We appreciate your feedback on navigation and are always working to make the experience even more intuitive. – The AP Team

KW

Kandace W.

Owner operator

Medical Practice

### "Beginning Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 12, 2026

Pros

Broad amount of resources and capabilities in one product. I like that forms can be altered. It is very customizable

Cons

Unaware of additional cost such as text messaging over 100 a month is extra cost. But they do make it affordable

Alternatives considered

[Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/)

Reasons for choosing AestheticsPro

More resources with the aesthetic pro. Met more of our needs

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 16, 2026

Hi Kandace, Thank you for your review! We’re glad to hear you’re enjoying the flexibility, customization options, and wide range of tools available within AestheticsPro. Thank you for choosing AestheticsPro, and we look forward to continuing to support your practice’s growth! –The AP Team

AK

ALEKSANDRA K.

president

Consumer Services

### "Outstanding Support from \[sensitive content hidden\] and the AestheticsPro Team ⭐⭐⭐⭐⭐"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 12, 2026

My overall experience has been very positive. A special thank you to \[sensitive content hidden\] for her professionalism, responsiveness, and exceptional customer service.

Pros

Excellent customer support. The team was professional, responsive, and very helpful throughout the process. A special thank you to \[sensitive content hidden\] for her outstanding communication, patience, and support. She made everything easy and stress-free.

Cons

I have not identified any significant drawbacks so far. I am still in the process of setting up and learning the system, and I look forward to exploring more of its features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 15, 2026

Hi Aleksandra, Thank you for your wonderful review! We’re so glad you’ve had a positive experience with our team and that the onboarding process has felt smooth and stress-free. We truly appreciate your kind words about our support staff and are excited to continue supporting you as you explore more of AestheticsPro’s features. Thank you for your trust and recommendation! –The AP Team

MR

MICHAEL R.

Chief Operating Officer - owner

Medical Practice

### "If only you had this......... we could live happily ever after..."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 11, 2026

Love the program, the customer service. Jeffifer was really good. Presently we have to use another CRM program with it.

Pros

LOVE the program. The aesthetics of the program. Ease of use. It's really comprehensive. We run a hair transplant practice using it.

Cons

We're trying to create a referral program that doesn't really fit with what AP has. Jeffinfer, our rep, is going to think though and see if there's an option withing AP that might meet our needs.

Switched from

[KORVUE Cosmedic](https://www.capterra.com/p/69748/KORVUE-Cosmedic/)

Bad support, old interface no medical records or HIPA Compliance

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 15, 2026

Hi Michael, Thank you for the thoughtful review and for trusting AestheticsPro with your practice. We’re thrilled to hear you love the platform, its ease of use, and the support you’ve received from our team. We appreciate your feedback regarding referral program functionality and are always exploring ways to expand our capabilities. Thank you for sharing your insights, and we look forward to continuing to support your growth and success. –The AP Team

CK

Carmen K.

Owner

Health, Wellness and Fitness

### "Aesthetics Pro eval"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 11, 2026

It was easy to start using and the more I work with it, the better I am getting at exploring the app for my medspa

Pros

There is so much that I continue to learn and improve. Great forms and consents, and ease of scheduling

Cons

I would like marketing assistance and maybe monthly suggestions on suggestions to send out on social media

Alternatives considered

[Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/)

Reasons for choosing AestheticsPro

Price and customer service were good. I needed med spa specific choices and this was perfect

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 15, 2026

Hi Carmen, Thank you for your review and for joining the recent webinar! We’re glad you found the session helpful and enjoyed learning more about scheduling, forms, and consents within AestheticsPro. We appreciate your suggestion around additional marketing guidance and content ideas. Feedback like this helps us continue creating resources that support our users’ success. Thank you for being part of the AestheticsPro community! –The AP Team

CG

Charlotte G.

Owner

Health, Wellness and Fitness

### "Fantastic Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 11, 2026

So far we have been very pleased with how easy it is to use Aesthetics Pro when saving, sharing and dissecting patient data.

Pros

The versatility of their patient record management. You can do so many things with the information that helps my business be more successful.

Cons

The fact that users get deactivated if they haven’t logged in for the last two weeks. Of course I could ask if that feature can be disabled. We just keep resetting passwords for physicians that don’t log on regularly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 15, 2026

Hi Charlotte, Thank you for sharing your feedback! We’re glad you found the training informative and enjoyed learning more about patient record management and the many ways AestheticsPro can support your business. We also appreciate your note regarding user access and password management. Feedback like yours helps us continue refining both our platform and educational resources. Thank you for joining us and for your support! –The AP Team

[View all Reviews](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

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