--- title: "AestheticsPro Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about AestheticsPro Software - reviews, pricing plans, popular comparisons to other Medical Spa products and more." source_url: "https://www.capterra.com/p/93446/AestheticsPro/" page_type: "product" language: "en" --- # AestheticsPro Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) AestheticsPro ## What is AestheticsPro? AestheticsPro is the leading all-in-one software built exclusively for medical spas and aesthetic clinics. This cloud-based, HIPAA-compliant platform empowers medspa owners to manage every aspect of their business from one centralized system — including EMR, online booking, scheduling, CRM, marketing, point-of-sale, inventory, and staff management. With customizable treatment forms, digital consent, and before-and-after photo storage, providers can deliver consistent, compliant care while enhancing the client experience. Real-time dashboards and financial reporting tools give you full visibility into business performance. Whether you’re launching your first location or expanding to multiple sites, AestheticsPro offers the tools and flexibility to help you grow, automate, and scale with confidence — all while maintaining the highest standards of privacy and professionalism. ## What is AestheticsPro used for? [Medical Spa](https://www.capterra.com/medical-spa-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/) Recognitions Shortlist Overall rating Based on 664 user reviews Reviews sentiment Positive 88% Neutral 6% Negative 6% Pros & cons Intuitive and simple user experience Responsive and knowledgeable support team Restrictive and confusing payment processing Frequent glitches and system instability Starting price $160 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Medical Spa / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## AestheticsPro alternatives Highest Rated [5.0 (342)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting price $130.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (649)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (389)](https://www.capterra.com/p/180087/Boulevard/reviews/) Starting price $176.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.7 (3,651)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/93446/AestheticsPro/alternatives/) ## FAQs about AestheticsPro Overview ### What problems does AestheticsPro solve? AestheticsPro solves fragmented medspa operations by combining scheduling, patient records, treatment charting, consents, checkout, inventory, and marketing in one system. It reduces paper files, tool switching, and slow staff onboarding while improving access to client information. Medspa owners, front-desk teams, providers, and multi-location clinics benefit most. Answer based on 261 reviews Overview ### Which roles and teams benefit most from AestheticsPro? AestheticsPro is most used by med spa owners, practice managers, and clinical leaders such as nurse practitioners, physicians, and physician assistants. Administrative teams use it to manage scheduling, charting, and client intake, while executives and operations leaders rely on it for workflow oversight, revenue tracking, and practice growth. Answer based on 650 reviews Overview ### What company size and industries is AestheticsPro built for? AestheticsPro is built for small businesses in medical practice, with 100% of reviewers from small businesses and 49% in medical practice. It also serves wellness clinics and aesthetic practices, reflected in 32% of reviewers from health, wellness and fitness and 9% from cosmetics, supporting medspas with a HIPAA-compliant all-in-one system. Answer based on 658 reviews Features and Usability ### What are the key features of AestheticsPro? AestheticsPro includes core practice management features like appointment scheduling, online booking, patient records management, charting, and billing and invoicing. Differentiating features include before-and-after pictures, consent forms with electronic signature, loyalty programs and memberships, payment processing, and client portal access for intake, forms, and communication. Answer based on 256 reviews Pricing ### How much does it cost and what fees or limitations are included? AestheticsPro starts at $160/month for Pro-Plus, which includes 2 users; Executive is 285/month with unlimited users, and Enterprise is 350/month. Reviewers often call it affordable and inclusive, but some smaller practices say top features require higher plans, extra users can raise costs, and setup can be time-consuming. Answer based on 74 reviews Integrations ### Which third-party tools and platforms does AestheticsPro integrate with? AestheticsPro connects natively to Clover, Gravity, and PatientPop, with reviewer mentions centered on payment processing and patient acquisition. It also integrates with Cherry, Constant Contact, Google Calendar, Salesforce Platform, Twilio, and Zapier. In total, AestheticsPro connects to 10 third-party tools and platforms. Answer based on 44 reviews Getting Started and Support ### How easy is it to onboard and train a team on AestheticsPro? AestheticsPro is generally quick for staff to learn, with live online training, webinars, videos, and documentation that help teams get started. Reviewers say front-desk and clinical users often self-learn quickly, while solo operators, nontechnical users, and admins handling setup, reporting, or customization usually need more time and follow-up training. Answer based on 126 reviews Getting Started and Support ### What customer support options does AestheticsPro offer, and how do users rate the experience? AestheticsPro offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as responsive, patient, and helpful during onboarding, training, and troubleshooting. Some report delays getting immediate phone help, relying on tickets or callbacks when urgent issues arise. Answer based on 256 reviews Security ### How does AestheticsPro handle data security and access control? AestheticsPro uses secure client records, privacy controls, double verification, frequent password changes, and automatic deactivation for inactive users. Reviewers also describe it as HIPAA-compliant and trustworthy for paperless patient management. Some note friction from security codes in online booking, repeated password resets, and gaps in inventory-linked security tracking. Answer based on 11 reviews ## Who uses AestheticsPro? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and simple user experience 88% positive reviews out of 77 Most reviewers find ease of use important, highlighting straightforward navigation and minimal learning curve for daily tasks. Kelsey C. Nurse Practitioner, 2 - 10 employees. "For the most part it is very easy to use, new updates are making it more streamline which we like." Restrictive and confusing payment processing 63% negative reviews out of 59 Some reviewers report payment and invoicing integration is limited, difficult to navigate, and prone to errors or delays. Cara I. Practice Manager, Coolsculpting Specialist and Aesthetic Specialist., 2 - 10 employees. "It also takes a long time for the machine to take a payment and then I have to go into our IQ account to make sure that the payment was taken. " Responsive and knowledgeable support team 93% positive reviews out of 60 Most reviewers describe staff support as friendly, quick to respond, and highly knowledgeable during onboarding and troubleshooting. Frequent glitches and system instability 72% negative reviews out of 54 Most reviewers report bugs and issues cause frustration, with recurring glitches, crashes, and slow resolution from support. Hulnara C. Medspa owner, 2 - 10 employees. "I dont care for any new features if it is unusable due to glitches." Comprehensive and evolving feature set 88% positive reviews out of 48 Most reviewers appreciate features supporting business operations, noting frequent updates and versatile tools for various needs. Alejandra H. Owner, 1 employee. "The platform itself is very versatile and continues to evolve with new features and improvements, making it adaptable as my business grows and my needs become more complex." Inconsistent and limited communication tools 53% negative reviews out of 43 Some reviewers indicate email and text messaging lack customization, have delivery issues, and incur unexpected additional charges. Rhea M. directive, 2 - 10 employees. "The text and call service doesn't work for Belize and this is a major form of marketing and automated confirmation of clients." ## Features AI summary Based on 1,120 Medical Spa reviews Capterra reviewers for medical spa software most often point to these features as essential: - **Online Booking** (**62%** of reviewers rated this feature as critical) - **Client Management** (**54%**) - **Appointment Management** (**65%**) AestheticsPro supports all three of the features buyers rate highest: Online Booking, Client Management, and Appointment Management. Together, these capabilities help medical spas accept bookings more easily, keep client records organized, and manage schedules accurately, allowing teams to improve daily operations and deliver a better client experience. Online Booking 3.6 (24) 25.00% of 24 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Client Management 4.3 (197) 67.51% of 197 reviewers that rated this feature as important or highly important It gives you a centralized way to manage client records, appointments, and communications. Reviewers appreciate easy access to client histories and paperwork, though some mention limitations with marketing automation and occasional difficulties with forms and messaging. Appointment Management 4.4 (242) 69.83% of 242 reviewers that rated this feature as important or highly important This aspect lets you efficiently schedule, track, and manage appointments. Some reviewers find it user-friendly and helpful for organization, but others report issues with automation, mobile access, and double-booking when using online booking tools. HIPAA Compliant 4.7 (285) 73.33% of 285 reviewers that rated this feature as important or highly important AestheticsPro offers robust HIPAA compliance, giving you confidence in protecting patient privacy and data security. Reviewers appreciate the peace of mind this brings, especially in medical settings, and note that it’s essential for handling sensitive health information. Calendar Management 4.5 (191) 78.53% of 191 reviewers that rated this feature as important or highly important With this capability, you can customize schedules, color-code, and assign by staff or room. Users think the calendar is easy to use and helps keep everyone organized, though some mention challenges with recurring schedules and mobile viewing. Customizable Forms 4.4 (128) 80.47% of 128 reviewers that rated this feature as important or highly important AestheticsPro helps you tailor forms for various treatments and compliance needs. Reviewers appreciate the flexibility and convenience, though some say creating or editing forms can be tedious and wish for more prebuilt templates and image options. AestheticsPro 123 features Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases This aspect lets you efficiently schedule, track, and manage appointments. Some reviewers find it user-friendly and helpful for organization, but others report issues with automation, mobile access, and double-booking when using online booking tools. Schedule appointments via a calendar Automatically create schedules based on business needs or employee availability and qualifications The ability to identify a barcode on or within an image or packaging Scan barcodes to ensure accurate pricing and label tracking Before and after photos of procedure(s) Create, manage, and send invoices or bills to customers With this capability, you can customize schedules, color-code, and assign by staff or room. Users think the calendar is easy to use and helps keep everyone organized, though some mention challenges with recurring schedules and mobile viewing. Synchronize with other calendars to view mutual availability and schedules Track cancellations of policies, accounts, orders, appointments, etc. Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Communicate using direct chat or messages within the system It gives you a centralized way to manage client records, appointments, and communications. Reviewers appreciate easy access to client histories and paperwork, though some mention limitations with marketing automation and occasional difficulties with forms and messaging. Private online space that lets businesses securely share documents and provide information access to clients Record and organize clinical notes and progress notes for each patient after interaction with a physician Tracking, calculating, and paying commissions and earnings to employees Manage and track all internal and external communication conducted via calls, email, text, or chat View and compare images, studies, etc., to track changes over time Track and manage adherence to policies for any service, product, process, or supplier Automated reminders and confirmations for booked appointments and events via text or email Accept and process credit card transactions A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding AestheticsPro helps you tailor forms for various treatments and compliance needs. Reviewers appreciate the flexibility and convenience, though some say creating or editing forms can be tedious and wish for more prebuilt templates and image options. Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Manage product specific documents in a categorized order Assemble applications and processes by dragging over and arranging pre-built components Electronic storage of drug information such as name, brand, appearance, etc. Transmit prescriptions to pharmacies electronically Electronically collect payments for goods or services Digitally sign online documents Create and send email blasts/campaigns Reminders sent via email Track employee schedules, availability, and performance across projects and tasks Plan an event's time and location Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Public or private sharing of digital files such as documents, audio/video, images, and more Intended for medical use such as diagnosis, treatment, and consultation Designed for medical spas For Retail Stores Specific for use in spas and salons Store, manage and track all forms in a centralized location Use AI to generate content in the form of text, images, videos, etc. Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus AestheticsPro offers robust HIPAA compliance, giving you confidence in protecting patient privacy and data security. Reviewers appreciate the peace of mind this brings, especially in medical settings, and note that it’s essential for handling sensitive health information. Track and manage inventory levels to maintain proper supply Track stock count levels to manage product reordering Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Ability to chat online in real time Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Automate workflows and trigger campaigns based on customer actions Records of patients' medical history Access software remotely via mobile devices Notifications via mobile devices Manage and support multiple locations For practices with multiple providers Track and monitor patient no-show rates Track and organize on-call shifts Send personal messages to clients or attendees Book meetings and appointments through a website or digital platform Create new forms and/or use ready-made online form templates Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Accept, record, and reconcile financial transactions Track and process employee payroll (salaries, wages, etc.) and commissions on sales A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Track and organize physician schedules and pertinent information Accept and process customer payments for products or services using hardware and software Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Track and manage the profit margin between the cost of a product and its selling price. Tool used to determine accurate pricing and product eligibility for borrowers Design, communicate, and distribute incentives to perform a specific action Receive data and information in real time Active reporting of data and metrics Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database Ability to record, store, update, and retrieve information Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Remotely create and access treatment plans tailored to individual patients based on symptoms Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Manage sales in retail stores Track and facilitate returns of products sold Monitor sales and make necessary adjustment in order to increase demand and revenue Reports specific to sales analysis for trends and strategies Calculation of consumption tax imposed on the sale of goods/services Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Set a time to generate routine reports automatically Plan availability and assign specific time slots for tasks and resources Securely stores data to prevent data loss or breaches Check-in and out via a mobile device or kiosk Online portal through which end users can access the system, manage tasks, or obtain information Send promotional campaigns or transactional messages via text messages Send messages via SMS Manage the buying, selling, and holding of stocks Gauge satisfaction and receive information for improvement and success Provide integration with third-party telehealth applications Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Interactivity between software and users by touching areas on the screen of display devices Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Sell multiple treatments together as a set Presenter can see and hear participants and vice versa Connect with meeting participants remotely over video Monitor wait time and abandonment for incoming requests that have not been routed Record, update and manage waiting lists Seamlessly integrates with 3rd party websites Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.2 (626) 4.2 Based on 626 reviews ## Pricing Value for money 4.3 (594) [View pricing plan details](https://www.capterra.com/p/93446/AestheticsPro/pricing/) Pro-Plus $160.00 Flat Rate,Per Month It includes: - EMR With E-Record Creator - Client Portal - Photo & Document Uploads - AP Focus - Advanced Medical Photo Solution - Telemedicine - Client Management - Online Scheduling - 2-way Appointment Confirmation - Calendar & Resource Management - Staff Management - Point of Sale - Gift Card Management - Subscriptions/Memberships/ Client Bank - Loyalty & Rewards Program - Reporting & Analytics - Inventory Management - Book Now - Online Booking - Live Support - Training Library Executive $285.00 Flat Rate,Per Month It includes: - EMR with Form Library - Mobile App - AP Focus - Advanced Medical Photo Solutions - Client Portal with Online Booking - Telemedicine - Live Support - Comprehensive Training Library - Subscriptions/Memberships/ Client Bank - Product Inventory - Rewards & Referrals - Point of Sale - E-Prescribe - Unlimited Users and Roles - Additional Locations - Advanced Reporting - Dedicated Webinars and Resources - Dedicated Client Success Team - Access to Priority Support (With Premier Program) Enterprise $350.00 Flat Rate,Per Month It includes: - EMR with Form Library - Mobile App - AP Focus - Advanced Medical Photo Solutions - Client Portal with Online Booking - Telemedicine - Live Support - Comprehensive Training Library - Subscriptions/Memberships/ Client Bank - Product Inventory - Rewards & Referrals - Point of Sale - E-Prescribe - Unlimited Users and Roles - Additional Locations - Advanced Reporting - Designated Client Success Manager - Dedicated Webinars and Resources - Open API Solutions - Custom Branding - Dedicated Live Support - Custom Reporting - Advanced Client Success Manager Value for money 4.3 (594) 4.3 Based on 594 reviews ## Integrations [ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ MDToolbox-Rx](https://www.capterra.com/p/130289/MDToolbox-e-Prescribing/)[ ZooM](https://www.capterra.com/p/172461/ZooM/)[ High Level Software](https://www.capterra.com/p/238251/High-Level-Software/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (653) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (653) 4.5 Based on 653 reviews ## User reviews Overall rating 4.5 Based on 664 reviews Filter by rating 5(444) 4(140) 3(41) 2(13) 1(26) Mentioned topic Sorted by most recent JW Jessica W. Office Administrator Medical Practice ### "Thumbs up for AestheticsPro" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 28, 2026 Our overall experience with AestheticsPro has been a very positive experience. The staff is well informed and helpful. Pros The EMR is very user friendly. The customer support has be great so far and the response time from staff is quick. Cons We have not encountered an issue with AestheticsPro so far. The staff and EMR are easy to use so we are excited to incorporate it. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) [Juno EMR](https://www.capterra.com/p/176272/Juno-EMR/) Reasons for choosing AestheticsPro AestheticsPro seemed more user friendly than the other options Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DO Devon O. Office Manager Medical Practice ### "Loving It!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2026 So far, it's wonderful! This software system has a lot of features that our old software did not have and once we get used to using it, it should make our lives easier! Everyone (including \[sensitive content hidden\]) has been so nice and so helpful. It is greatly appreciated! Pros I really appreciate how thorough and helpful our trainers and reps have been. With every call, we learn another little nugget of information, that we're excited to start using - from patient records management, to before and after pictures. This is going to help us out a lot! Cons Since I have to add something here to meet the requirement, I would say the thing we like the least would be that if we go over a certain amount of text messages, we have to pay for an additional text allowance. Switched from [Azalea Health](https://www.capterra.com/p/123268/Azalea-EHR-RCM/) We wanted something more geared to our needs, since Practice Manager was more for the medical side of things. Alternatives considered [Mangomint](https://www.capterra.com/p/187593/Mangomint/) [Boulevard](https://www.capterra.com/p/162738/Boulevard/) Reasons for choosing AestheticsPro We liked how most of the features that AestheticsPro offered were included in the pricing, rather than all "ala carte" options, where everything would be an additional add-on price. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 28, 2026 Hi Devon, Thank you for the wonderful review! We’re so glad to hear your training experience has been helpful and that you’re excited to put more of AestheticsPro’s features to use. We appreciate your feedback and look forward to continuing to support your team! – The AP Team Leilani A. CEO and Provider Medical Practice ### "Solo Practice Price is affordable" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 13, 2026 The EMR system is truly wonderful. One of its standout features is the ability to customize it extensively to fit the unique needs of my practice. This customization lets me tailor forms, templates, and workflows, ensuring everything aligns perfectly with how I work. Pros I appreciate the solo practice pricing and features such as e-records, loyalty points, referrals, and the newly launched reviews. AestheticsPro continues to improve steadily. Cons There is nothing I dislike. My only concern is that adding all the features might increase my bill. If I had discovered AestheticsPro before GoDaddy, my experience could have been even better. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 18, 2026 Hi Leilani, Thank you for sharing your experience! We’re so glad you’ve found value in our solo practice pricing, customizable EMR, and growing feature set. We appreciate your feedback and will continue working to deliver the best value and experience for practices like yours. – The AP Team EV Esther V. Owner Operator Health, Wellness and Fitness ### "AestheticsPro Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2026 We absolutely love AestheticsPro! As a small med spa, having a system that keeps everything organized and makes our day-to-day operations easier is so important, and AestheticsPro is a great fit for us. We've had a very positive experience with AestheticsPro and would absolutely recommend it to other med spas and aesthetic practices. Pros Easy to use and navigate; Great for keeping client records organized; Saves time with charting/documentation; Great communication and customer support; Regular updates/improvements to the platform. Cons There is a learning curve when first getting started. There are so many features that it takes a little time to learn Switched from [BoomerangFX](https://www.capterra.com/p/186039/BoomerangFX/) AestheticsPro is much easier to use and a better value. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 18, 2026 Hi Esther, Thank you for your wonderful review! We’re thrilled to hear AestheticsPro is helping keep your practice organized and running efficiently. We appreciate your kind words about our support team and are committed to continuing to improve the platform. Thank you for your recommendation! – The AP Team KA Katie A. Owner Medical Practice ### "I gave AP my written thirty day cancellation notice and they charged my bank 3x after receiving my cancellation notice" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 4, 2026 Terrible. The entire system is outdated and glitches all the time. I gave AP my written thirty day notice and they charged my bank 3 times after receiving my cancellation notice. Be careful and watch your bank statements if you decide to use this company. Pros Technical Support. The team on the backend got back to me quickly, but the entire system is outdated and glitches all the time. Cons I gave AP my written thirty day notice and they charged my bank 3 times after receiving my cancellation notice. Be careful and watch your bank statements if you decide to use this company. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor August 10, 2026 Hi Katie, Thank you for sharing your feedback. We understand how frustrating billing concerns can be and appreciate the opportunity to provide additional context. At AP, a cancellation cannot be finalized until a signed termination acknowledgment is received. This document confirms the termination of AestheticsPro as the custodian of your electronic records and is an important step in protecting client data and ensuring a smooth transition when an account is closed. After reviewing your account, we honored your original contract end date. However, because the required termination acknowledgment had not been completed, the cancellation could not be finalized. Once the signed acknowledgment was received, your account was closed, and the payment that processed before the cancellation was finalized was promptly refunded. We understand this process may not have met your expectations, but these requirements help ensure every account is closed securely and accurately. – The AP Team MT marissa T. Clinical operations Medical Practice ### "Office manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 3, 2026 its been good still trying to learn all the features and updates but it seems to be user friendly and support is always helpful Pros user friendly and recent updates they are making, the openest to suggestion from the users, helpful webinars Cons needs some more features, better reporting, invoices for bank services would be helpful so we can keep track Alternatives considered [Lead Vibrant](https://www.capterra.com/p/10036287/Lead-Vibrant/) [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/) [OptiMantra](https://www.capterra.com/p/159365/OptiMantra/) Reasons for choosing AestheticsPro for both aesthetic medicine and functional medicine Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 6, 2026 Hi Marissa, Thank you for your thoughtful review! We’re so glad you’re enjoying the platform, our recent updates, and our webinars. We also appreciate your suggestions around reporting and banking features. Thank you for being part of the AestheticsPro family! – The AP Team CG Chanell G. Owner Health, Wellness and Fitness ### "Highly Recommend for Aesthetic Professionals" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 9, 2026 Pros What I like most about AestheticsPro is that it keeps everything I need to run my medspa in one place. From scheduling appointments and managing patient records to charting, consent forms, photos, and payment processing, it helps me stay organized and saves me a lot of time. It has made my daily workflow much more efficient and allows me to focus more on my patients instead of administrative tasks. Cons What I like least is that some features have a learning curve, especially when you're first getting started. I would also appreciate more customization options for forms, templates, and automated marketing tools. However, once you become familiar with the platform, it becomes much easier to use. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor July 17, 2026 Hi Chanell, Thank you for taking the time to share your experience! We’re so glad AestheticsPro is helping simplify your day-to-day operations and giving you more time to focus on your patients. We also appreciate your feedback on customization and will continue working to make the platform even better. –The AP Team DS Diana S. Owner Medical Practice ### "The Best All in One Software for Aesthetic Practices" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 7, 2026 My overall experience has been excellent. It has helped me streamline my practice by keeping scheduling, patient records, inventory, payments, and marketing all in one system. The platform is reliable, easy to use, and continuously improving. I highly recommend it to anyone starting or growing an aesthetics practice because it eliminates the need for multiple separate software subscriptions. Pros AestheticsPro has everything I need in one place. It combines online booking, EMR, charting, inventory management, payment processing, marketing tools, memberships, packages, and patient communication into a single platform. The pricing is transparent with no hidden fees or surprise charges, which is something I really appreciate. Their customer support is also outstanding, they’re available whenever I need help, and unlike many companies, they don’t overwhelm me with constant sales calls or pressure to upgrade. Cons Honestly, I haven’t found any major downsides. Like any software, there is a learning curve at the beginning because it offers so many features, but once you’re familiar with it, it’s very intuitive and saves a lot of time. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor July 17, 2026 Hi Diana, Thank you for your thoughtful review! We’re thrilled to hear AestheticsPro has become your all-in-one solution and that our support team has been there whenever you needed us. We appreciate your recommendation and look forward to continuing to support your practice. –The AP Team Kelly B. Head of Admnistration Medical Practice ### "\[sensitive content hidden\] was so helpful in training " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 3, 2026 Great experience with support pros and ease of use for what our company was looking for. Great product Pros User friendly and customer support. Trainers with great knowledge and ability to manage payments, patient records and value for the money Cons There were no cons to my experience with AestheticsPro. Love the program and ease of use. No negative reviews Switched from [Omni](https://www.capterra.com/p/252121/Omni-HR/) Much better product. Omni was not equipped for what we need. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 17, 2026 Hi Kelly, Thank you for your wonderful review! We’re so glad our training team and support staff helped make your onboarding a great experience. It means a lot to hear that AestheticsPro has been a great fit for your practice, and we appreciate you choosing us. –The AP Team SK Sean Kevin R. MD Cosmetics ### "Review of Aesthetics Pro" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 24, 2026 Over all experience was good. Staff found this platform easier to navigate than boulevard during our short trail we had with that softwear Pros Support is easy to contact they always answer the phone and help when i need and stay on top of technical support Cons None to speak of in general. Staff had no issues and have been using for years. very simple versus boulevard Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 3, 2026 Hi Seán Kevin, Thank you for the fantastic review! We’re so glad your team finds AestheticsPro easy to use and that our support team has been there whenever you’ve needed us. We truly appreciate your trust and look forward to supporting your practice for years to come! – The AP Team [View all Reviews](https://www.capterra.com/p/93446/AestheticsPro/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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