--- title: "AestheticsPro Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about AestheticsPro Software - reviews, pricing plans, popular comparisons to other Medical Spa products and more." source_url: "https://www.capterra.com/p/93446/AestheticsPro/" page_type: "product" language: "en" --- # AestheticsPro Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) AestheticsPro ## What is AestheticsPro? AestheticsPro is the all-in-one, cloud-based medical spa software built for medspas, wellness clinics, and aesthetic practices. With AI-powered tools, scheduling, digital EMR, CRM, marketing, payments, and more, AestheticsPro brings everything your practice needs together in one easy-to-use platform. Built to simplify the way your practice runs, AestheticsPro connects your essential tools and workflows in one seamless system—helping reduce administrative work, improve efficiency, and give your team more time to focus on clients and growth. Whether you're managing one location or multiple, AestheticsPro gives your team a secure, HIPAA-compliant platform built to help your practice operate efficiently and grow with confidence. With 17+ years serving the aesthetics industry, AestheticsPro is a trusted partner to thousands of providers. ## What is AestheticsPro used for? [Medical Spa](https://www.capterra.com/medical-spa-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/) Recognitions Shortlist Overall rating Based on 668 user reviews Reviews sentiment Positive 88% Neutral 6% Negative 6% Pros & cons Intuitive and simple user experience Responsive and knowledgeable support team Restrictive and confusing payment processing Frequent glitches and system instability Starting price $160 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Medical Spa / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## AestheticsPro alternatives Highest Rated [5.0 (344)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting price $130.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (651)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (389)](https://www.capterra.com/p/180087/Boulevard/reviews/) Starting price $159.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.7 (3,654)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/93446/AestheticsPro/alternatives/) ## FAQs about AestheticsPro Overview ### What problems does AestheticsPro solve? AestheticsPro solves fragmented medspa operations by combining scheduling, electronic charting, consents, patient records, photos, checkout, inventory, and marketing in one system. It reduces paper forms, tool switching, and staff training friction while improving quick access to client information. Medspa owners, front-desk teams, providers, and multi-location clinics benefit most. Answer based on 263 reviews Overview ### Which roles and teams benefit most from AestheticsPro? AestheticsPro is most used by med spa owners, practice managers, and operations leaders who need to oversee scheduling, charting, billing, and business performance. Clinical teams such as nurse practitioners, RNs, physicians, physician assistants, and aestheticians use it to document treatments, manage patient records, streamline intake, and support consistent client care. Answer based on 659 reviews Overview ### What company size and industries is AestheticsPro built for? AestheticsPro is built for small businesses in medical aesthetics, with 100% of reviewers from small businesses and 49% in Medical Practice. It also serves wellness-focused clinics, reflected by 32% of reviewers in Health, Wellness and Fitness, plus 9% in Cosmetics, fitting medspas, wellness clinics, and aesthetic practices. Answer based on 667 reviews Features and Usability ### What are the key features of AestheticsPro? AestheticsPro includes core med spa features such as appointment scheduling, patient records management, charting, consent forms, and payment processing. Differentiators include before-and-after photo management, online booking with patient portal access, memberships and loyalty programs, and reporting tools for tracking clinic operations, inventory, and staff performance. Answer based on 257 reviews Pricing ### How much does it cost and what fees or limitations are included? AestheticsPro starts at $160/month for Pro-Plus, which includes 2 users; a third user costs 85/month, while Executive is 285/month with unlimited users and Enterprise is 350/month. Reviewers often call the pricing transparent and affordable, but smaller practices say key features may require higher plans and added users can raise costs quickly. Answer based on 75 reviews Integrations ### Which third-party tools and platforms does AestheticsPro integrate with? AestheticsPro integrates with Clover and GRAVITY for payment processing, plus Cherry, Constant Contact, Google Calendar, MDToolbox-Rx, Twilio, and Zapier. It connects to 8 platforms in the provided data, covering payments, scheduling, messaging, prescribing, marketing, and automation for day-to-day practice operations. Answer based on 43 reviews Getting Started and Support ### How easy is it to onboard and train a team on AestheticsPro? AestheticsPro offers live online training, webinars, videos, and documentation, giving teams several ways to learn. Reviewers say front-desk staff and everyday users often pick it up quickly because the interface feels intuitive, while admins and less technical users usually need more time for setup, reporting, workflows, and advanced features. Answer based on 126 reviews Getting Started and Support ### What customer support options does AestheticsPro offer, and how do users rate the experience? AestheticsPro offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Many users describe support as prompt, patient, and helpful, especially during onboarding and training. Some report frustration with ticket-based follow-up, delayed callbacks, and slower resolution for urgent or complex technical issues. Answer based on 257 reviews Security ### How does AestheticsPro handle data security and access control? AestheticsPro uses secure client and patient record management, double verification, frequent password changes, and automatic deactivation for inactive users after two weeks. Reviewers also describe it as HIPAA-compliant and privacy-focused. Some note password reset issues, security-code friction in online booking, and room to improve security-related inventory tracking. Answer based on 11 reviews ## Who uses AestheticsPro? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and simple user experience 88% positive reviews out of 77 Most reviewers find ease of use important, highlighting straightforward navigation and minimal learning curve for daily tasks. Kelsey C. Nurse Practitioner, 2 - 10 employees. "For the most part it is very easy to use, new updates are making it more streamline which we like." Restrictive and confusing payment processing 63% negative reviews out of 59 Some reviewers report payment and invoicing integration is limited, difficult to navigate, and prone to errors or delays. Cara I. Practice Manager, Coolsculpting Specialist and Aesthetic Specialist., 2 - 10 employees. "It also takes a long time for the machine to take a payment and then I have to go into our IQ account to make sure that the payment was taken. " Responsive and knowledgeable support team 93% positive reviews out of 60 Most reviewers describe staff support as friendly, quick to respond, and highly knowledgeable during onboarding and troubleshooting. Frequent glitches and system instability 72% negative reviews out of 54 Most reviewers report bugs and issues cause frustration, with recurring glitches, crashes, and slow resolution from support. Hulnara C. Medspa owner, 2 - 10 employees. "I dont care for any new features if it is unusable due to glitches." Comprehensive and evolving feature set 88% positive reviews out of 48 Most reviewers appreciate features supporting business operations, noting frequent updates and versatile tools for various needs. Alejandra H. Owner, 1 employee. "The platform itself is very versatile and continues to evolve with new features and improvements, making it adaptable as my business grows and my needs become more complex." Inconsistent and limited communication tools 53% negative reviews out of 43 Some reviewers indicate email and text messaging lack customization, have delivery issues, and incur unexpected additional charges. Rhea M. directive, 2 - 10 employees. "The text and call service doesn't work for Belize and this is a major form of marketing and automated confirmation of clients." ## Features AI summary Based on 1,157 Medical Spa reviews Capterra data shows that buyers of Medical Spa software rank the following features as their top priorities: - **Online Booking** (**62%** of reviewers rated this feature as critical) - **Appointment Management** (**65%**) - **Payment Processing** (**61%**) AestheticsPro includes all three features reviewers value most: **Online Booking**, **Appointment Management**, and **Payment Processing**. Together, these capabilities help medical spas accept bookings more conveniently, keep schedules organized, and handle transactions efficiently, allowing teams to improve daily operations and deliver a smoother client experience. Online Booking 3.6 (24) 25.00% of 24 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Appointment Management 4.4 (245) 70.20% of 245 reviewers that rated this feature as important or highly important This aspect lets you efficiently schedule, track, and manage appointments. Some reviewers find it user-friendly and helpful for organization, but others report issues with automation, mobile access, and double-booking when using online booking tools. Payment Processing 4.0 (106) 50.00% of 106 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions HIPAA Compliant 4.7 (287) 73.52% of 287 reviewers that rated this feature as important or highly important AestheticsPro offers robust HIPAA compliance, giving you confidence in protecting patient privacy and data security. Reviewers appreciate the peace of mind this brings, especially in medical settings, and note that it’s essential for handling sensitive health information. Calendar Management 4.4 (195) 78.97% of 195 reviewers that rated this feature as important or highly important With this capability, you can customize schedules, color-code, and assign by staff or room. Users think the calendar is easy to use and helps keep everyone organized, though some mention challenges with recurring schedules and mobile viewing. Client Management 4.3 (197) 67.51% of 197 reviewers that rated this feature as important or highly important It gives you a centralized way to manage client records, appointments, and communications. Reviewers appreciate easy access to client histories and paperwork, though some mention limitations with marketing automation and occasional difficulties with forms and messaging. AestheticsPro 103 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: This aspect lets you efficiently schedule, track, and manage appointments. Some reviewers find it user-friendly and helpful for organization, but others report issues with automation, mobile access, and double-booking when using online booking tools. - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Before & After Pictures: Before and after photos of procedure(s) - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: With this capability, you can customize schedules, color-code, and assign by staff or room. Users think the calendar is easy to use and helps keep everyone organized, though some mention challenges with recurring schedules and mobile viewing. - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Cancellation Tracking: Track cancellations of policies, accounts, orders, appointments, etc. - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Client Management: It gives you a centralized way to manage client records, appointments, and communications. Reviewers appreciate easy access to client histories and paperwork, though some mention limitations with marketing automation and occasional difficulties with forms and messaging. - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: AestheticsPro helps you tailor forms for various treatments and compliance needs. Reviewers appreciate the flexibility and convenience, though some say creating or editing forms can be tedious and wish for more prebuilt templates and image options. - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Documentation Management: Manage product specific documents in a categorized order - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drug Reference Database: Electronic storage of drug information such as name, brand, appearance, etc. - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Scheduling: Plan an event's time and location - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - For Medical Spas: Designed for medical spas - For Salons and Spas: Specific for use in spas and salons - Forms Management: Store, manage and track all forms in a centralized location - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - HIPAA Compliant: AestheticsPro offers robust HIPAA compliance, giving you confidence in protecting patient privacy and data security. Reviewers appreciate the peace of mind this brings, especially in medical settings, and note that it’s essential for handling sensitive health information. - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Live Chat: Ability to chat online in real time - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Medical History Records: Records of patients' medical history - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Location: Manage and support multiple locations - Multi-Provider Practice: For practices with multiple providers - No-Show Tracking: Track and monitor patient no-show rates - On Call Scheduling: Track and organize on-call shifts - One-to-One Messaging: Send personal messages to clients or attendees - Online Booking: Book meetings and appointments through a website or digital platform - Online Forms: Create new forms and/or use ready-made online form templates - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Processing: Accept, record, and reconcile financial transactions - Payroll & Commissions: Track and process employee payroll (salaries, wages, etc.) and commissions on sales - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Physician Management: Track and organize physician schedules and pertinent information - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Treatment Planning: Remotely create and access treatment plans tailored to individual patients based on symptoms - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Telemedicine Integration: Provide integration with third-party telehealth applications - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Touch Screen: Interactivity between software and users by touching areas on the screen of display devices - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Treatment Packages: Sell multiple treatments together as a set - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Conferencing: Connect with meeting participants remotely over video - Virtual Waiting Room: Monitor wait time and abandonment for incoming requests that have not been routed - Wait List Management: Record, update and manage waiting lists - Website Integration: Seamlessly integrates with 3rd party websites - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (630) 4.2 Based on 630 reviews ## Pricing Value for money 4.3 (598) [View pricing plan details](https://www.capterra.com/p/93446/AestheticsPro/pricing/) Pro-Plus $160.00 Flat Rate,Per Month It includes: - EMR With E-Record Creator - Client Portal - Photo & Document Uploads - AP Focus - Advanced Medical Photo Solution - Telemedicine - Client Management - Online Scheduling - 2-way Appointment Confirmation - Calendar & Resource Management - Staff Management - Point of Sale - Gift Card Management - Subscriptions/Memberships/ Client Bank - Loyalty & Rewards Program - Reporting & Analytics - Inventory Management - Book Now - Online Booking - Live Support - Training Library Executive $285.00 Flat Rate,Per Month It includes: - EMR with Form Library - Mobile App - AP Focus - Advanced Medical Photo Solutions - Client Portal with Online Booking - Telemedicine - Live Support - Comprehensive Training Library - Subscriptions/Memberships/ Client Bank - Product Inventory - Rewards & Referrals - Point of Sale - E-Prescribe - Unlimited Users and Roles - Additional Locations - Advanced Reporting - Dedicated Webinars and Resources - Dedicated Client Success Team - Access to Priority Support (With Premier Program) Enterprise $350.00 Flat Rate,Per Month It includes: - EMR with Form Library - Mobile App - AP Focus - Advanced Medical Photo Solutions - Client Portal with Online Booking - Telemedicine - Live Support - Comprehensive Training Library - Subscriptions/Memberships/ Client Bank - Product Inventory - Rewards & Referrals - Point of Sale - E-Prescribe - Unlimited Users and Roles - Additional Locations - Advanced Reporting - Designated Client Success Manager - Dedicated Webinars and Resources - Open API Solutions - Custom Branding - Dedicated Live Support - Custom Reporting - Advanced Client Success Manager Value for money 4.3 (598) 4.3 Based on 598 reviews ## Integrations [ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ MDToolbox-Rx](https://www.capterra.com/p/130289/MDToolbox-e-Prescribing/)[ ZooM](https://www.capterra.com/p/172461/ZooM/)[ High Level Software](https://www.capterra.com/p/238251/High-Level-Software/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (657) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (657) 4.5 Based on 657 reviews ## User reviews Overall rating 4.5 Based on 668 reviews Filter by rating 5(447) 4(141) 3(41) 2(13) 1(26) Mentioned topic Sorted by most recent AS Ardis S. Owner and Provider Medical Practice ### "The Best Aesthetic Software in the Market!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 11, 2026 Outstanding and Responsive in every way making our day seamless and enjoyable from scheduling, payroll, inventory, charting, AI and reporting. They have thought of everything! Pros Secure, relational database for reporting, intuitive and provides all in one features and functions for a seamless experience. In addition the support has been incredible over the past 9 years of use. Cons A few things like AI .phrases had to be done manually/outside but those features have been added and have not raised my cost! Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reasons for choosing AestheticsPro All inclusive functions to make my day much easier Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 15, 2026 Thank you so much, Ardis! Nine years with AestheticsPro means a great deal to us, and we’re thrilled to hear the platform continues to make your day-to-day easier. We especially love hearing that newer tools like AI and Dot Phrases have added even more value to your workflow. Thank you for recognizing our team, continued innovation, and commitment to providing an all-in-one solution for your practice. We truly appreciate your longtime trust in AestheticsPro and look forward to continuing to grow alongside you! – The AP Team AN Anonymous User Practice Manager Medical Practice ### "A Structured, Ever-Growing Software with Great Foundation and Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 9, 2026 Wonderful! It's always a pleasure especially with their US based support. Positive, helpful and adaptive. Pros Their support is the most helpful. Anytime you have a support request, enhancement request or general questions, they are always responsive and knowledgeable. If they don't have an immediate answer, they get back to you in a timely manner. It's great that it's HIPPA compliance, and helpful with patient record management. For the price point, the software makes it attractive enough to stay with the company because of their constant innovations. Cons It's not the most suitable for general surgical clinics (i.e. hair restoration). Would be nice to have a bit more generalized surgical additional available. The iPad app also has glitches sometimes when it comes to formatting, which can reflect poorly when working with patients or even training our staff. We essentially have to train them on the glitches. Alternatives considered [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/) Reasons for choosing AestheticsPro Price point, others were too complex and the AP team was always willing to work with us on all our needs. Also the sales team was not pushy as other companies which was actually quite nice. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 11, 2026 Thank you so much for this thoughtful review! We’re thrilled to hear that our support team has been such a valuable resource and that you’ve enjoyed seeing AestheticsPro continue to grow and evolve. It means a lot to know our team’s responsiveness, ongoing innovation, and willingness to listen have made a difference for your practice. We also truly appreciate your feedback on the mobile experience and opportunities for additional functionality. Feedback like yours helps us continue building a stronger platform for the practices we serve. Thank you for choosing AestheticsPro and for growing with us! – The AP Team JS Jennie S. Esthetician Medical Practice ### "Review of Aesthetic Pro Software " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 September 3, 2026 Pros Helpful customeWe’ve had a great experience using Aesthetic Pro for our business. The software is user-friendly, organized, and has made managing our day-to-day operations much easier. What really stands out, though, is the customer support. Whenever we have a question or run into an issue, the support team is responsive, professional, and genuinely helpful. They take the time to understand the problem and walk us through the solution rather than just providing a quick answer. We appreciate how easy it is to communicate with their team and how willing they are to help us get the most out of the system. Having reliable customer support makes a huge difference when running a busy practice, and Aesthetic Pro has been wonderful in that area. We would definitely recommend them to other support. Cons One area that could be improved with Aesthetic Pro is the membership program setup. Our membership is customized to fit the way our business operates, but the system is not always streamlined for the way we structure our memberships. We have to make adjustments by changing terms such as “tokens” and “credits” to “products,” which can be a little confusing and requires additional steps on our end. It would be extremely helpful if the membership features were more flexible and allowed businesses to customize the terminology and structure to better match their individual programs. Overall, we like the system, but having a more intuitive and customizable membership setup would make managing memberships much easier and more efficient for our team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 8, 2026 Hi Jennie, Thank you for the thoughtful review! We’re so glad AestheticsPro has helped make your day-to-day operations easier and that our support team has been there when you need them. We also appreciate your feedback on memberships as we continue improving the platform. – The AP Team GC Gretchen C. Owner Health, Wellness and Fitness ### "First time user" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 3, 2026 Neutral so far until I can get it to integrate with my website and I start to see some results, including EMR and ease of booking and rebooking as well as client communications for events. Pros Unsure, I just had my client list added. I think I will lie it better when it is built out and I can start to see the functionality and use the EMR. Cons I could not hear some of the trainers. The training for some aspects was very fast. The tutorials were somewhat unclear as it is quite complicated in function. Switched from [GlossGenius](https://www.capterra.com/p/174830/GlossGenius/) Professionalism, more functionality, more users Alternatives considered [Boulevard](https://www.capterra.com/p/180087/Boulevard/) Reasons for choosing AestheticsPro it was recommended by another user, plus the draw of medical records and client communications. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 8, 2026 Hi Gretchen, Thank you for sharing your feedback! We appreciate your patience as you get everything set up and are glad our support team has been helpful. We also appreciate your feedback on the training experience and hope AestheticsPro becomes even more valuable as you begin using more of the platform. –The AP Team TG Twyla G. Owner, CEO Health, Wellness and Fitness ### "Grateful for the professional & personal training!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 28, 2026 Everyone has been professional and patient with me. Very understanding and helpful. All of this is new to me and the software is easy to follow once you get the understanding of the process. Pros Things are explained simple yet not condescending. Wonderful customer support. I especially appreciate how she went over things I did on my own from the last training. Very helpful. Cons I wish I could just attend a class and have a personal guide walking me through everything so I can get it all set up and trained and get started. But ... I also like that I can work around my clients. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 2, 2026 Hi Twyla, Thank you for your kind words! We’re so glad our training and support team has helped make the learning process feel comfortable and manageable. We appreciate your feedback and are excited to continue supporting you along the way! - The AP Team JW Jessica W. Office Administrator Medical Practice ### "Thumbs up for AestheticsPro" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 28, 2026 Our overall experience with AestheticsPro has been a very positive experience. The staff is well informed and helpful. Pros The EMR is very user friendly. The customer support has be great so far and the response time from staff is quick. Cons We have not encountered an issue with AestheticsPro so far. The staff and EMR are easy to use so we are excited to incorporate it. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) [Juno EMR](https://www.capterra.com/p/176272/Juno-EMR/) Reasons for choosing AestheticsPro AestheticsPro seemed more user friendly than the other options Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 2, 2026 Hi Jessica, Thank you for the great review! We’re so glad AestheticsPro has been easy to use and that our support team has made a positive impression. We appreciate you choosing us and look forward to supporting your team as you get fully up and running! - The AP Team DO Devon O. Office Manager Medical Practice ### "Loving It!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2026 So far, it's wonderful! This software system has a lot of features that our old software did not have and once we get used to using it, it should make our lives easier! Everyone (including \[sensitive content hidden\]) has been so nice and so helpful. It is greatly appreciated! Pros I really appreciate how thorough and helpful our trainers and reps have been. With every call, we learn another little nugget of information, that we're excited to start using - from patient records management, to before and after pictures. This is going to help us out a lot! Cons Since I have to add something here to meet the requirement, I would say the thing we like the least would be that if we go over a certain amount of text messages, we have to pay for an additional text allowance. Switched from [Azalea Health](https://www.capterra.com/p/123268/Azalea-EHR-RCM/) We wanted something more geared to our needs, since Practice Manager was more for the medical side of things. Alternatives considered [Mangomint](https://www.capterra.com/p/187593/Mangomint/) [Boulevard](https://www.capterra.com/p/162738/Boulevard/) Reasons for choosing AestheticsPro We liked how most of the features that AestheticsPro offered were included in the pricing, rather than all "ala carte" options, where everything would be an additional add-on price. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 28, 2026 Hi Devon, Thank you for the wonderful review! We’re so glad to hear your training experience has been helpful and that you’re excited to put more of AestheticsPro’s features to use. We appreciate your feedback and look forward to continuing to support your team! – The AP Team Leilani A. CEO and Provider Medical Practice ### "Solo Practice Price is affordable" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 13, 2026 The EMR system is truly wonderful. One of its standout features is the ability to customize it extensively to fit the unique needs of my practice. This customization lets me tailor forms, templates, and workflows, ensuring everything aligns perfectly with how I work. Pros I appreciate the solo practice pricing and features such as e-records, loyalty points, referrals, and the newly launched reviews. AestheticsPro continues to improve steadily. Cons There is nothing I dislike. My only concern is that adding all the features might increase my bill. If I had discovered AestheticsPro before GoDaddy, my experience could have been even better. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 18, 2026 Hi Leilani, Thank you for sharing your experience! We’re so glad you’ve found value in our solo practice pricing, customizable EMR, and growing feature set. We appreciate your feedback and will continue working to deliver the best value and experience for practices like yours. – The AP Team EV Esther V. Owner Operator Health, Wellness and Fitness ### "AestheticsPro Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2026 We absolutely love AestheticsPro! As a small med spa, having a system that keeps everything organized and makes our day-to-day operations easier is so important, and AestheticsPro is a great fit for us. We've had a very positive experience with AestheticsPro and would absolutely recommend it to other med spas and aesthetic practices. Pros Easy to use and navigate; Great for keeping client records organized; Saves time with charting/documentation; Great communication and customer support; Regular updates/improvements to the platform. Cons There is a learning curve when first getting started. There are so many features that it takes a little time to learn Switched from [BoomerangFX](https://www.capterra.com/p/186039/BoomerangFX/) AestheticsPro is much easier to use and a better value. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 18, 2026 Hi Esther, Thank you for your wonderful review! We’re thrilled to hear AestheticsPro is helping keep your practice organized and running efficiently. We appreciate your kind words about our support team and are committed to continuing to improve the platform. Thank you for your recommendation! – The AP Team KA Katie A. Owner Medical Practice ### "I gave AP my written thirty day cancellation notice and they charged my bank 3x after receiving my cancellation notice" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 4, 2026 Terrible. The entire system is outdated and glitches all the time. I gave AP my written thirty day notice and they charged my bank 3 times after receiving my cancellation notice. Be careful and watch your bank statements if you decide to use this company. Pros Technical Support. The team on the backend got back to me quickly, but the entire system is outdated and glitches all the time. Cons I gave AP my written thirty day notice and they charged my bank 3 times after receiving my cancellation notice. Be careful and watch your bank statements if you decide to use this company. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor August 10, 2026 Hi Katie, Thank you for sharing your feedback. We understand how frustrating billing concerns can be and appreciate the opportunity to provide additional context. At AP, a cancellation cannot be finalized until a signed termination acknowledgment is received. This document confirms the termination of AestheticsPro as the custodian of your electronic records and is an important step in protecting client data and ensuring a smooth transition when an account is closed. After reviewing your account, we honored your original contract end date. However, because the required termination acknowledgment had not been completed, the cancellation could not be finalized. Once the signed acknowledgment was received, your account was closed, and the payment that processed before the cancellation was finalized was promptly refunded. We understand this process may not have met your expectations, but these requirements help ensure every account is closed securely and accurately. – The AP Team [View all Reviews](https://www.capterra.com/p/93446/AestheticsPro/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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