--- title: "AestheticsPro Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about AestheticsPro Software - reviews, pricing plans, popular comparisons to other Medical Spa products and more." source_url: "https://www.capterra.com/p/93446/AestheticsPro/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # AestheticsPro Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) AestheticsPro ## What is AestheticsPro? AestheticsPro is the all-in-one, cloud-based medical spa software built for medspas, wellness clinics, and aesthetic practices. With AI-powered tools, scheduling, digital EMR, CRM, marketing, payments, and more, AestheticsPro brings everything your practice needs together in one easy-to-use platform. Built to simplify the way your practice runs, AestheticsPro connects your essential tools and workflows in one seamless system—helping reduce administrative work, improve efficiency, and give your team more time to focus on clients and growth. Whether you're managing one location or multiple, AestheticsPro gives your team a secure, HIPAA-compliant platform built to help your practice operate efficiently and grow with confidence. With 17+ years serving the aesthetics industry, AestheticsPro is a trusted partner to thousands of providers. ## What is AestheticsPro used for? [Medical Spa](https://www.capterra.com/medical-spa-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 685 user reviews Reviews sentiment Positive 88% Neutral 6% Negative 6% Pros & cons Intuitive and simple user experience Responsive and knowledgeable support team Restrictive and confusing payment processing Frequent glitches and system instability Starting price $160 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Medical Spa / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AestheticsPro?[Manage this product listing](https://www.g2.com/products/aestheticspro/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AestheticsPro 4.5 (685) VS. [4.9 (354)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting Price $160 Flat Rate, Per Month Starting Price $130 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (685) Ease Of Use 4.9 (1,295) Value For Money 4.4 (615) Value For Money 4.8 (938) Customer Service 4.5 (674) Customer Service 5.0 (1,272) ## AestheticsPro alternatives [4.7 (3,684)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/) [4.5 (1,298)](https://www.capterra.com/p/131057/ZENOTI/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131057/ZENOTI/) [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/) [4.7 (663)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140062/Pabau-CRM/) [Boulevard](https://www.capterra.com/p/180087/Boulevard/) [4.6 (390)](https://www.capterra.com/p/180087/Boulevard/reviews/) Starting price $159.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180087/Boulevard/) [View all alternatives](https://www.capterra.com/p/93446/AestheticsPro/alternatives/) ## FAQs about AestheticsPro Overview ### What problems does AestheticsPro solve? AestheticsPro solves fragmented medspa operations by bringing appointment scheduling, patient records, charting, consent forms, photos, memberships, inventory, payments, and checkout into one system. Providers, front-desk teams, practice managers, and multi-location aesthetic clinics benefit from faster intake, clearer treatment documentation, fewer paperwork gaps, and easier tracking of services, products, and patient progress. Answer based on 317 reviews Overview ### Which roles and teams benefit most from AestheticsPro? AestheticsPro is most used by medical spa owners, founders, and executives who oversee business performance, scheduling, and client records. Practice, office, and spa managers coordinate appointments, staff calendars, payments, and day-to-day operations. Clinicians—including nurse practitioners, registered nurses, physicians, physician assistants, and aestheticians—document treatments, manage consultations, and track patient care. Answer based on 672 reviews Overview ### What company size and industries is AestheticsPro built for? AestheticsPro is built for small medical practices, which represent 50% of reviewers, plus medspas, wellness clinics, and aesthetic practices. All reviewers are small businesses (100%), with Health, Wellness and Fitness accounting for 31% and Cosmetics for 9%. It provides a HIPAA-compliant platform with AI-powered operational tools. Answer based on 680 reviews Features and Usability ### What are the key features of AestheticsPro? AestheticsPro includes appointment management and calendar management for organizing bookings, procedure timing, and schedules. It supports medical-spa workflows with client management, charting, and customizable forms for treatment records, consent forms, and medical histories. Before & After Pictures track treatment progress, while payment processing and inventory management handle transactions and products. It also covers HIPAA Compliant. Answer based on 110 reviews Pricing ### How much does it cost and what fees or limitations are included? AestheticsPro offers the Pro-Plus plan at $160/month for two users, with an 85/month third-user add-on and a three-user limit. Executive costs 285/month for unlimited users; Enterprise starts at 350/month. Reviewers often call pricing transparent and inclusive, though some report extra charges for payment processing, marketing emails, or custom forms. Answer based on 74 reviews Integrations ### Which third-party tools and platforms does AestheticsPro integrate with? AestheticsPro integrates with 10 third-party tools, including Clover for payment processing; Cherry; Constant Contact; Google Calendar; Salesforce Platform; Twilio; Zapier; and Zoom. Its catalog also includes High Level Software and MDToolbox-Rx, covering payment, communications, scheduling, CRM, automation, telehealth, and prescription-related workflows. Answer based on 41 reviews Getting Started and Support ### How easy is it to onboard and train a team on AestheticsPro? AestheticsPro offers live online training, webinars, videos, and documentation, with ongoing one-to-one guidance available for teams that need it. Reviewers say front-desk staff and new users often learn scheduling and daily tasks quickly, while nontechnical operators and administrators need more time for setup, configuration, reporting, and advanced features. Some users want longer, more in-depth sessions. Answer based on 126 reviews Getting Started and Support ### What customer support options does AestheticsPro offer, and how do users rate the experience? AestheticsPro offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative assistance, and chat. Users often describe support as friendly, knowledgeable, and responsive, with helpful onboarding and training. Some users report delayed callbacks, ticket-based back-and-forth, and difficulty obtaining immediate help for urgent technical or scheduling issues. Answer based on 257 reviews Security ### How does AestheticsPro handle data security and access control? AestheticsPro protects client information with double verification, privacy features, and automatic deactivation for users inactive for two weeks. Reviewers describe it as HIPAA-compliant and suitable for paperless records. Some report frequent password changes, password-reset problems for a second user, and booking security codes that may deter clients. Answer based on 11 reviews ## Who uses AestheticsPro? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and simple user experience 88% positive reviews out of 77 Most reviewers find ease of use important, highlighting straightforward navigation and minimal learning curve for daily tasks. Kelsey C. Nurse Practitioner, 2 - 10 employees. "For the most part it is very easy to use, new updates are making it more streamline which we like." Restrictive and confusing payment processing 63% negative reviews out of 59 Some reviewers report payment and invoicing integration is limited, difficult to navigate, and prone to errors or delays. Cara I. Practice Manager, Coolsculpting Specialist and Aesthetic Specialist., 2 - 10 employees. "It also takes a long time for the machine to take a payment and then I have to go into our IQ account to make sure that the payment was taken. " Responsive and knowledgeable support team 93% positive reviews out of 60 Most reviewers describe staff support as friendly, quick to respond, and highly knowledgeable during onboarding and troubleshooting. Frequent glitches and system instability 72% negative reviews out of 54 Most reviewers report bugs and issues cause frustration, with recurring glitches, crashes, and slow resolution from support. Hulnara C. Medspa owner, 2 - 10 employees. "I dont care for any new features if it is unusable due to glitches." Comprehensive and evolving feature set 88% positive reviews out of 48 Most reviewers appreciate features supporting business operations, noting frequent updates and versatile tools for various needs. Alejandra H. Owner, 1 employee. "The platform itself is very versatile and continues to evolve with new features and improvements, making it adaptable as my business grows and my needs become more complex." Inconsistent and limited communication tools 53% negative reviews out of 43 Some reviewers indicate email and text messaging lack customization, have delivery issues, and incur unexpected additional charges. Rhea M. directive, 2 - 10 employees. "The text and call service doesn't work for Belize and this is a major form of marketing and automated confirmation of clients." ## Features AI summary Based on 1,157 Medical Spa reviews Capterra data shows that buyers of Medical Spa software rank the following features as their top priorities: - **Online Booking** (**62%** of reviewers rated this feature as critical) - **Appointment Management** (**65%**) - **Payment Processing** (**61%**) AestheticsPro includes all three features reviewers value most: **Online Booking**, **Appointment Management**, and **Payment Processing**. Together, these capabilities help medical spas accept bookings more conveniently, keep schedules organized, and handle transactions efficiently, allowing teams to improve daily operations and deliver a smoother client experience. Online Booking 3.6 (24) 25.00% of 24 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Appointment Management 4.4 (254) 71.26% of 254 reviewers that rated this feature as important or highly important This aspect lets you efficiently schedule, track, and manage appointments. Some reviewers find it user-friendly and helpful for organization, but others report issues with automation, mobile access, and double-booking when using online booking tools. Payment Processing 4.0 (105) 50.48% of 105 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions HIPAA Compliant 4.8 (295) 74.24% of 295 reviewers that rated this feature as important or highly important AestheticsPro offers robust HIPAA compliance, giving you confidence in protecting patient privacy and data security. Reviewers appreciate the peace of mind this brings, especially in medical settings, and note that it’s essential for handling sensitive health information. Calendar Management 4.4 (203) 79.80% of 203 reviewers that rated this feature as important or highly important With this capability, you can customize schedules, color-code, and assign by staff or room. Users think the calendar is easy to use and helps keep everyone organized, though some mention challenges with recurring schedules and mobile viewing. Client Management 4.4 (201) 68.16% of 201 reviewers that rated this feature as important or highly important It gives you a centralized way to manage client records, appointments, and communications. Reviewers appreciate easy access to client histories and paperwork, though some mention limitations with marketing automation and occasional difficulties with forms and messaging. AestheticsPro 103 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: This aspect lets you efficiently schedule, track, and manage appointments. Some reviewers find it user-friendly and helpful for organization, but others report issues with automation, mobile access, and double-booking when using online booking tools. - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Before & After Pictures: Before and after photos of procedure(s) - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: With this capability, you can customize schedules, color-code, and assign by staff or room. Users think the calendar is easy to use and helps keep everyone organized, though some mention challenges with recurring schedules and mobile viewing. - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Cancellation Tracking: Track cancellations of policies, accounts, orders, appointments, etc. - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Client Management: It gives you a centralized way to manage client records, appointments, and communications. Reviewers appreciate easy access to client histories and paperwork, though some mention limitations with marketing automation and occasional difficulties with forms and messaging. - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: AestheticsPro helps you tailor forms for various treatments and compliance needs. Reviewers appreciate the flexibility and convenience, though some say creating or editing forms can be tedious and wish for more prebuilt templates and image options. - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Documentation Management: Manage product specific documents in a categorized order - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drug Reference Database: Electronic storage of drug information such as name, brand, appearance, etc. - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Scheduling: Plan an event's time and location - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - For Medical Spas: Designed for medical spas - For Salons and Spas: Specific for use in spas and salons - Forms Management: Store, manage and track all forms in a centralized location - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - HIPAA Compliant: AestheticsPro offers robust HIPAA compliance, giving you confidence in protecting patient privacy and data security. Reviewers appreciate the peace of mind this brings, especially in medical settings, and note that it’s essential for handling sensitive health information. - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Live Chat: Ability to chat online in real time - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Medical History Records: Records of patients' medical history - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Location: Manage and support multiple locations - Multi-Provider Practice: For practices with multiple providers - No-Show Tracking: Track and monitor patient no-show rates - On Call Scheduling: Track and organize on-call shifts - One-to-One Messaging: Send personal messages to clients or attendees - Online Booking: Book meetings and appointments through a website or digital platform - Online Forms: Create new forms and/or use ready-made online form templates - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Processing: Accept, record, and reconcile financial transactions - Payroll & Commissions: Track and process employee payroll (salaries, wages, etc.) and commissions on sales - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Physician Management: Track and organize physician schedules and pertinent information - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Treatment Planning: Remotely create and access treatment plans tailored to individual patients based on symptoms - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Telemedicine Integration: Provide integration with third-party telehealth applications - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Touch Screen: Interactivity between software and users by touching areas on the screen of display devices - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Treatment Packages: Sell multiple treatments together as a set - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Conferencing: Connect with meeting participants remotely over video - Virtual Waiting Room: Monitor wait time and abandonment for incoming requests that have not been routed - Wait List Management: Record, update and manage waiting lists - Website Integration: Seamlessly integrates with 3rd party websites - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (647) 4.2 Based on 647 reviews ## Pricing Value for money 4.4 (615) [View pricing plan details](https://www.capterra.com/p/93446/AestheticsPro/pricing/) Pro-Plus $160.00 Flat Rate,Per Month It includes: - EMR With E-Record Creator - Client Portal - Photo & Document Uploads - AP Focus - Advanced Medical Photo Solution - Telemedicine - Client Management - Online Scheduling - 2-way Appointment Confirmation - Calendar & Resource Management - Staff Management - Point of Sale - Gift Card Management - Subscriptions/Memberships/ Client Bank - Loyalty & Rewards Program - Reporting & Analytics - Inventory Management - Book Now - Online Booking - Live Support - Training Library Executive $285.00 Flat Rate,Per Month It includes: - EMR with Form Library - Mobile App - AP Focus - Advanced Medical Photo Solutions - Client Portal with Online Booking - Telemedicine - Live Support - Comprehensive Training Library - Subscriptions/Memberships/ Client Bank - Product Inventory - Rewards & Referrals - Point of Sale - E-Prescribe - Unlimited Users and Roles - Additional Locations - Advanced Reporting - Dedicated Webinars and Resources - Dedicated Client Success Team - Access to Priority Support (With Premier Program) Enterprise $350.00 Flat Rate,Per Month It includes: - EMR with Form Library - Mobile App - AP Focus - Advanced Medical Photo Solutions - Client Portal with Online Booking - Telemedicine - Live Support - Comprehensive Training Library - Subscriptions/Memberships/ Client Bank - Product Inventory - Rewards & Referrals - Point of Sale - E-Prescribe - Unlimited Users and Roles - Additional Locations - Advanced Reporting - Designated Client Success Manager - Dedicated Webinars and Resources - Open API Solutions - Custom Branding - Dedicated Live Support - Custom Reporting - Advanced Client Success Manager Value for money 4.4 (615) 4.4 Based on 615 reviews ## Integrations [ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ MDToolbox-Rx](https://www.capterra.com/p/130289/MDToolbox-e-Prescribing/)[ ZooM](https://www.capterra.com/p/172461/ZooM/)[ High Level Software](https://www.capterra.com/p/238251/High-Level-Software/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (674) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (674) 4.5 Based on 674 reviews ## User reviews Overall rating 4.5 Based on 685 reviews Filter by rating 5(459) 4(145) 3(42) 2(13) 1(26) Mentioned topic Sorted by most recent SH Svitlana H. Owner Medical Practice ### "\[sensitive content hidden\] is the best!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 1/10 October 28, 2026 \[sensitive content hidden\] was extremely helful to get me through my learnthe system. Her patience and knowledge is very much appreciated. Pros It has a lot of features. Incredible support system. Easy to make an IT support appointment. Great onboarding training. Cons Some features locked behind paywall. System is very comlex and, I would say, not user friendly. Takes time and long training to be able use appropriately. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 30, 2026 Hi Svitlana, Thank you for sharing your thoughtful feedback and for choosing AestheticsPro! We're thrilled to hear that you've had a positive experience with our customer support team and onboarding training. Providing knowledgeable, patient, and responsive support is a top priority, and we're happy our team has made a difference in your experience! We also appreciate your honest feedback regarding the learning curve, ease of use, and feature pricing. We understand that getting familiar with comprehensive medical spa management software can take time, and your insights help us identify opportunities to improve the user experience. Thank you again for your feedback and for being part of the AestheticsPro community. We're committed to helping you feel confident using our medspa software and look forward to supporting your practice's continued success! - The AP Team DG Denise G. Nurse Practitioner and Owner Medical Practice ### "DNP Health&Wellness" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 October 24, 2026 Introduction to program was awesome and the representative made it look very easy to use. When getting into the program it is cumbersome to set up. I am hoping that the more I use it I will enjoy it more. Pros I especially like the layout and aesthetics of the program. Check out is very easy and tracks multiple payment methods Cons I am very experienced with electronic charting and introducing a new platform to a company - the initial set up was great but the 2 additional sessions were too short as the set up is cumbersome and the training videos are outdated and do not match the current format of the program. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 28, 2026 Hi Denise, Thank you for sharing your honest feedback and for choosing AestheticsPro! We're happy to hear that you appreciate the design of our medical spa management software and find our checkout and payment processing features easy to use. We also understand your frustrations with the setup process, training session length, and outdated training materials. Your feedback is incredibly valuable, and we recognize how important a smooth onboarding experience is, especially when transitioning to new medspa software. We're committed to improving our training resources and making the setup process more efficient and user-friendly. Thank you again for giving AestheticsPro the opportunity to support your practice. We look forward to helping you feel more confident and comfortable with the platform as you continue exploring its capabilities! The AP Team KM karen M. APRN, FNP-BC, LE Health, Wellness and Fitness ### "onboarding review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 24, 2026 great experience! my initial onboarding was very informative as well as my other sessions, there are so many things i can do and incorporate Pros your representatives have been very thorough!! and have answered all my questions , \[sensitive content hidden\] Cons no least like issues thus far so far the aesthetics pro seems to really be what im looking for regarding all my concerns Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) I want an all in one platform that is able to provide everything my patients need without the hassle of logging into several portals Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 28, 2026 Hi Karen, Thank you for your wonderful 5-star review and for choosing AestheticsPro! We're thrilled to hear that your onboarding experience has been informative and that our team has been thorough, helpful, and responsive to your questions. Our goal is to provide comprehensive, user-friendly medical spa management software that simplifies daily operations by bringing essential practice management tools together in one convenient platform. We're so glad AestheticsPro is meeting your expectations and helping you move toward a more streamlined workflow without juggling multiple systems. We truly appreciate your kind words and are excited to support you as you continue exploring everything our medspa software has to offer. Thank you for being part of the AestheticsPro community! The AP Team JW Jayden W. Administrative Assisstant Health, Wellness and Fitness ### "Great Customer Support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2026 My overall experience with AestheticsPro has been very positive. Anytime I have had a question, they are quick to answer if I am unable to find a resolution on my own with videos and trainings that are available. Pros AestheticsPro is very user friendly and I felt fully supported by the staff with the different trainings they offered. Cons We have been very satisfied with AestheticsPro so far and have not had any issues with the software. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 21, 2026 Hi Jayden, Thank you for your wonderful review and for choosing AestheticsPro! We're thrilled to hear that your experience with our medical spa management software has been so positive and that you've found the platform user-friendly and easy to navigate. We're especially happy to know that our training resources, helpful videos, and responsive customer support team have made your onboarding experience smooth and successful. Providing the tools, guidance, and support our customers need to feel confident using our medspa software is always a top priority! We truly appreciate your 5-star rating and recommendation. Thank you for being part of the AestheticsPro community! We look forward to continuing to support your practice's growth and success. The AP Team LC Leslie C. office manager Medical Practice ### "office manager " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 15, 2026 it has gotten better over the years. loved all the improvements that have been made and look forward to more. Pros It is very easy to use. Detailed to see all the improvements made over the years. The videos that you have us sign up for should also be stored in AP. Cons invoice, can not go backwards at the final step to fix something if needed. this is extremely frustrating. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 23, 2026 Hi Leslie, Thank you for your thoughtful feedback and for being a valued AestheticsPro customer for over two years! We're thrilled to hear that you find our medical spa management software easy to use and appreciate the improvements we've made over time. We're especially grateful for your recognition of our customer support team! We also appreciate your suggestions regarding video storage and the ability to make corrections during the final invoicing steps. We understand how important a smooth, efficient workflow is to your practice, and your feedback helps us identify opportunities to improve our medspa software. Thank you again for your continued trust and support. We're committed to enhancing your experience and look forward to bringing you even more improvements in the future! The AP Team HK Husna K. Owner-Managing Director Health, Wellness and Fitness ### "“A Loyal Customer Since 2017 – Great People Behind the Software!”" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 9, 2026 I’ve been using AestheticsPro since 2017, so I’ve had nearly a decade of experience with the company. During that time, I’ve seen the software evolve, new features introduced, and changes in how the company supports its customers. As a business owner, I understand that no software is perfect. What matters most to me is knowing that when an issue arises, there are people who genuinely care about helping resolve it. I especially want to recognize \[sensitive content hidden\]. Throughout my experience with AestheticsPro, these individuals have stood out for their professionalism, helpfulness, and dedication to customer service. Having people who take the time to listen, understand your concerns, and assist you makes a tremendous difference. Running a medical spa requires reliable systems, and when something isn’t working properly, it can directly affect our daily operations and client experience. Having knowledgeable and approachable people available for support is extremely important. After almost nine years as a customer, I believe loyalty should go both ways. I hope AestheticsPro continues to recognize and value its longtime customers by offering competitive pricing, ongoing improvements, and consistent customer support. Overall, I appreciate the relationships I’ve developed with the team and the assistance I’ve received over the years. A special thank you to \[sensitive content hidden\] for their efforts and for making my experience with AestheticsPro a positive one. Pros I’ve been an AestheticsPro customer since 2017, and what I appreciate most is having a comprehensive system that helps manage the day-to-day operations of my business. From appointment scheduling and client records to treatment documentation, packages, and payment processing, the platform offers many of the tools needed to operate a medical spa efficiently. However, what truly stands out to me is the people behind the software. Over the years, I’ve had the opportunity to work with some wonderful team members, especially \[sensitive content hidden\]. Their professionalism, patience, and willingness to help have made a difference in my experience as a longtime customer. Cons Like any software platform, AestheticsPro has areas that could use improvement. Over the years, I’ve experienced occasional frustrations with certain features, pricing, and the time it can take to resolve specific concerns. As a longtime customer, I would appreciate greater flexibility in pricing, particularly for established businesses that have remained loyal to the platform for many years. I also believe there is room for improvement in communication, follow-up, and ensuring that customer concerns are addressed promptly. That said, I recognize that software continues to evolve, and I appreciate having team members who are willing to listen and work toward solutions. Alternatives considered [Brave](https://www.capterra.com/p/229030/Brave/) [Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/) [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) Reasons for choosing AestheticsPro I chose AestheticsPro in 2017 because it offered a comprehensive platform specifically designed for medical spas. Having scheduling, electronic medical records, customizable forms, treatment documentation, and payment processing in one system was important to me. The features and customer support made it an attractive choice for managing my business. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 16, 2026 Hi Husna, Thank you for your thoughtful feedback and for being a valued AestheticsPro customer since 2017! We're thrilled that our medical spa management software has helped streamline your daily operations, from scheduling and client records to payment processing. We're especially grateful for your kind words about our team. Providing knowledgeable, responsive, and caring customer support is a top priority, and we're happy to hear our team has made a positive impact. We also appreciate your honest feedback regarding pricing, communication, and areas for improvement. Your insights are invaluable as we continue enhancing our medspa software and customer experience. Thank you again for nearly a decade of trust and loyalty. We look forward to supporting your practice's continued success! The AP Team MC Mary C. General Manager Health, Wellness and Fitness ### "General Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 8, 2026 Pros The support staff is always helpful and kind. I appreciate that I am able to send a request for help through the system, the responses are usually quick even if it is to say, we saw this and are working on this. Cons The reports are a little clunky and not the most intuitive. I wish there was a way to track when a client last had a procedure so that er can send more targeted reminders. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 15, 2026 Hi Mary, Thank you for taking the time to share your feedback and for trusting AestheticsPro for over two years! We're thrilled to hear that our support team has been helpful, responsive, and kind. Providing excellent customer service is always a top priority for us! We also appreciate your honest feedback regarding reporting and targeted client reminders. We're always looking for ways to improve our medspa management software to better support your practice's needs. We're especially excited about our new AP Marketing Suite, which features AI-powered content creation, social media scheduling, and targeted marketing tools designed to help medical spas streamline their marketing efforts, improve client engagement, and encourage repeat bookings. Thank you again for your continued support and for being a valued part of the AestheticsPro community. We look forward to helping your practice grow with innovative medical spa software solutions! The AP Team MA Michelle A. Nurse Medical Practice ### "Excellent Support & Continuous Improvements" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 2, 2026 Great overall experience! Helpful support, easy training, and continuous updates that make work easier. Pros We’re very satisfied with AestheticPro! The software provides excellent Security, great Value for Money, and responsive Customer Support. Its Patient Record Management and Patient Records features keep everything organized and easy to access. Payment Processing is seamless, and the Charting tools make our daily workflow much more efficient. Highly recommended for aesthetic practices! Cons Honestly, we don’t have any major issues with the system at this point. Any areas we previously felt could be improved have been addressed through new features and updates. As we continue to learn and grow with AestheticPro, we’re very happy with the system and excited to see what comes next. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) We switched from Mindbody because the system felt outdated and didn’t offer the forms and charting capabilities we needed. AestheticPro has provided a much more complete solution for our practice. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 5, 2026 Hi Michelle, Thank you so much for the wonderful review and recommendation! We love hearing that the continued updates to AestheticsPro have addressed areas you previously wanted to see improved. Knowing that our charting, patient records, payments, training, and support are helping make your team’s day-to-day work easier is exactly what we strive for. We’re grateful to have you growing with us and can’t wait for you to see what’s next! – The AP Team CA Christi A. VP of Operations Medical Practice ### "Great Customer Support and a More Personal Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 1, 2026 Overall, my experience with AestheticsPro has been very positive, and a big part of that is the customer support we receive. Being able to pick up the phone and speak with a real person who knows the platform and can quickly help is something I really value. My experience has also improved through my quarterly conversations with Denis Workman. She takes the time to listen to our feedback, remembers previous conversations, and follows up on things we have discussed. She has helped us feel more connected to AestheticsPro and has given us the sense that our feedback is heard and matters. There are still areas I would like to see improve, particularly the reporting features. I understand that additional reporting tools are being worked on, and I am looking forward to seeing those changes. Overall, I feel that AestheticsPro has become much more of a partner to us than it felt in the past. The combination of a platform that continues to improve and having knowledgeable, caring people available when we need help has made a very positive difference in our experience. Pros What I like most about AestheticsPro is the customer service. Being able to pick up the phone and speak with a real person is something I truly appreciate. The people on the other end are professional, caring, and knowledgeable about the product. They are quick to understand the issue and know how to help without making you feel like you are being passed around or trying to figure it out on your own. I especially appreciate having a live person available when I need help. That personal support makes a big difference in my experience with the platform. Cons The area I like least about AestheticsPro is the reporting features. I would like to have more reporting options and easier access to the information that is most useful to us as a practice. I understand there is a focus this upcoming quarter on making more reporting tools available to the end user, and I am looking forward to seeing those improvements. I think having stronger reporting capabilities will make the platform even more useful for our day to day needs. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 5, 2026 Hi Christi, Thank you for sharing such thoughtful feedback! We’re especially happy to hear how much you value the personal connection with our team and the ability to speak with someone who truly understands your needs. We also appreciate your feedback around reporting as we continue working to strengthen and expand the platform. Thank you for trusting us to be a partner in your practice! – The AP Team CF Carol F. B. MD owner Medical Practice ### "Customer Service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 30, 2026 I have been an Aesthetics Pro customer since 2012. I have been with it through growing pains and it is now a much improved product. They have listened to my critiques and made the product easier to use. Pros Their customer service is now really service. When they make a mistake, and every company makes mistakes, within 24 hours they have contacted me and are trying to make it right again. That is a sign of a well managed company. Cons The fact that obviously young people have designed the software so the print is small, and dark gray on gray so hard to read quickly. That is for anybody over 50! Youngsters slso seem to have a predilection for lots of white space on the page, not legible print. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 19, 2026 Hi Carol, Thank you for your thoughtful feedback and for being a valued AestheticsPro customer since 2012! We're incredibly grateful for your loyalty and for recognizing the improvements we've made to our medical spa management software over the years. We're especially happy to hear that our customer support team has been responsive and proactive in addressing your concerns. Providing reliable, attentive service is a top priority, and your kind words mean so much to our team! We also appreciate your honest feedback regarding text size, readability, and software design. Your insights are valuable as we continue improving the accessibility and ease of use of our medspa software to better serve our customers. Thank you again for over a decade of trust and support. We look forward to continuing to improve your experience and support your practice's success! The AP Team [View all Reviews](https://www.capterra.com/p/93446/AestheticsPro/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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