# AestheticsPro Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about AestheticsPro Software - reviews, pricing plans, popular comparisons to other Medical Spa products and more. Source: https://www.capterra.com/p/93446/AestheticsPro --- # AestheticsPro Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) AestheticsPro ## What is AestheticsPro? AestheticsPro is the leading all-in-one software built exclusively for medical spas and aesthetic clinics. This cloud-based, HIPAA-compliant platform empowers medspa owners to manage every aspect of their business from one centralized system — including EMR, online booking, scheduling, CRM, marketing, point-of-sale, inventory, and staff management. With customizable treatment forms, digital consent, and before-and-after photo storage, providers can deliver consistent, compliant care while enhancing the client experience. Real-time dashboards and financial reporting tools give you full visibility into business performance. Whether you’re launching your first location or expanding to multiple sites, AestheticsPro offers the tools and flexibility to help you grow, automate, and scale with confidence — all while maintaining the highest standards of privacy and professionalism. ## What is AestheticsPro used for? [Medical Spa](https://www.capterra.com/medical-spa-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/) Recognitions Shortlist Overall rating Based on 651 user reviews Reviews sentiment Positive 88% Neutral 6% Negative 6% Pros & cons Intuitive and simple navigation Responsive and knowledgeable support team Limited payment integration options Frequent glitches and system instability Starting price $160 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Medical Spa / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## AestheticsPro alternatives [4.6 (77)](https://www.capterra.com/p/180647/Remedly/reviews/) Starting price $89.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.8 (516)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.9 (327)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting price $165.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/93446/AestheticsPro/alternatives/) ## FAQs about AestheticsPro Overview ### What problems does AestheticsPro solve? AestheticsPro solves fragmented medspa operations by combining scheduling, electronic charting, consents, invoicing, inventory, marketing, and patient records in one system. It reduces paper forms, duplicate data entry, and training bottlenecks with an organized interface and responsive support. Medspa owners, providers, front-desk teams, and multi-location clinics benefit most. Answer based on 253 reviews Overview ### Which roles and teams benefit most from AestheticsPro? AestheticsPro is most used by med spa owners, practice managers, and operations leaders who need to oversee scheduling, client records, payments, and business performance. Clinical teams such as nurse practitioners, physicians, physician assistants, and aestheticians use it to document treatments, manage consultations, and streamline patient-facing workflows. Answer based on 634 reviews Overview ### What company size and industries is AestheticsPro built for? AestheticsPro is built for small businesses in medical aesthetics, with 100% of reviewers from small businesses and Medical Practice leading at 49%. It also serves wellness-oriented organizations, with Health, Wellness and Fitness at 32%, plus Cosmetics at 9%, aligning with medspas, wellness clinics, and aesthetic practices. Answer based on 642 reviews Features and Usability ### What are the key features of AestheticsPro? AestheticsPro includes core med spa tools such as appointment scheduling, online booking, patient records management, charting, consent forms, and payment processing. Differentiating features include before-and-after photo management, memberships and loyalty programs, customizable forms and treatment notes, plus a client portal for self-scheduling and paperwork. Answer based on 240 reviews Pricing ### How much does it cost and what fees or limitations are included? AestheticsPro starts at $160/month for Pro-Plus, which includes 2 users; adding a user costs 85 and the plan tops out at 3 users. Executive is 285 for unlimited users, and Enterprise is 350. Reviewers often call it affordable and inclusive, though smaller practices say top-tier features and extra users can feel costly. Answer based on 71 reviews Integrations ### Which third-party tools and platforms does AestheticsPro integrate with? AestheticsPro integrates with 10 third-party tools, including Clover and Gravity for payment processing, PatientPop for marketing and reputation management, Google Calendar for scheduling, Twilio and Constant Contact for communications, plus Cherry, MDToolbox-Rx, Salesforce Platform, and Zapier for financing, prescribing, CRM, and app connections. Answer based on 43 reviews Getting Started and Support ### How easy is it to onboard and train a team on AestheticsPro? AestheticsPro offers live online training, webinars, videos, and documentation, giving teams several ways to learn. Reviewers say front-desk staff and new users often get comfortable quickly because navigation feels intuitive, while admins, solo owners, and less technical users usually need more time for setup, configuration, and advanced features. Answer based on 117 reviews Getting Started and Support ### What customer support options does AestheticsPro offer, and how do users rate the experience? AestheticsPro offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as responsive, patient, and helpful during onboarding and troubleshooting, with useful training resources. Some report delays reaching someone by phone, reliance on tickets or messaging, and slower resolution for urgent issues. Answer based on 240 reviews Patient management ### How well does AestheticsPro handle patient management? AestheticsPro supports patient management well for many medspas and wellness clinics through scheduling, charting, portals, and customizable workflows. Many teams find records easy to access and onboarding simple, though some clinics want fewer clicks, better chart migration, stronger note continuity, and more complete medical EMR features. Answer based on 94 reviews ## Who uses AestheticsPro? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 113 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 113 reviews Health & Medical 34% Health & Medical 34% Administrative 32% Entrepreneurs/ Owners 12% Marketing 3% Others 19% Top industries Based on 113 reviews Medical Practice 51% Health, Wellness and Fitness 36% Cosmetics 7% Alternative Medicine 4% Other 2% ## Pros and Cons Intuitive and simple navigation 87% positive reviews out of 68 Most reviewers describe ease of use as a key benefit, highlighting straightforward navigation and minimal learning curve. Limited payment integration options 63% negative reviews out of 59 Some reviewers indicate payment and invoicing are hindered by restricted integrations, confusing processes, and difficulties with credit card compatibility. Cara I Practice Manager, Coolsculpting Specialist and Aesthetic Specialist., 2 - 10 employees. "It also takes a long time for the machine to take a payment and then I have to go into our IQ account to make sure that the payment was taken. " Responsive and knowledgeable support team 93% positive reviews out of 56 Most reviewers indicate staff support is prompt, knowledgeable, and approachable, making onboarding and troubleshooting straightforward. Frequent glitches and system instability 72% negative reviews out of 54 Most reviewers find bugs and issues disruptive, citing recurring glitches, slowdowns, and unresolved technical problems affecting daily workflow. Hulnara C Medspa owner, 2 - 10 employees. "I dont care for any new features if it is unusable due to glitches." Comprehensive and evolving feature set 87% positive reviews out of 45 Most reviewers appreciate features that address diverse business needs, with regular updates and useful tools for daily operations. Alejandra H Owner, 1 employee. "The platform itself is very versatile and continues to evolve with new features and improvements, making it adaptable as my business grows and my needs become more complex." Inconsistent communication tools 52% negative reviews out of 42 Some users report email and text messaging lack customization, reliability, and integration, causing communication challenges with clients. Rhea M directive, 2 - 10 employees. "The text and call service doesn't work for Belize and this is a major form of marketing and automated confirmation of clients." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. HIPAA Compliant 4.8 (275) 72.36% of 275 reviewers that rated this feature as important or highly important AestheticsPro offers strong HIPAA compliance, giving you peace of mind about patient privacy and secure medical records. Reviewers appreciate the reliable data protection, off-site storage, and user group privileges, which help ensure legal and safety standards are met. Appointment Management 4.4 (239) 69.46% of 239 reviewers that rated this feature as important or highly important It helps you efficiently schedule, track, and manage appointments for multiple providers, rooms, and equipment. Reviewers indicate the system is user-friendly and supports online booking, but some find automation and mobile access limited, and mention occasional double-booking issues. Client Management 4.3 (192) 67.19% of 192 reviewers that rated this feature as important or highly important AestheticsPro gives you centralized access to client records, treatment notes, and communication. Reviewers appreciate the easy-to-use client portal and eForms, but some feel automation for marketing and messaging is limited, and note occasional difficulties with gift certificates and invoice management. Calendar Management 4.4 (182) 77.47% of 182 reviewers that rated this feature as important or highly important With this capability, you can customize, color-code, and organize schedules for staff and rooms. Users think the calendar is easy to use, helps prevent double-booking, integrates with Google Calendar, and keeps everyone informed, though some mention challenges with recurring schedules and mobile viewing. Payment Processing 4.0 (105) 49.52% of 105 reviewers that rated this feature as important or highly important You can process payments and manage invoices within the platform, integrating with Gravity Payments and Clover. Some reviewers find integrated payments convenient, but many report high fees, limited processor choices, and occasional refund or double-charge issues. For Medical Spas 4.4 (179) 73.74% of 179 reviewers that rated this feature as important or highly important Designed for medical spas AestheticsPro 122 features Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases It helps you efficiently schedule, track, and manage appointments for multiple providers, rooms, and equipment. Reviewers indicate the system is user-friendly and supports online booking, but some find automation and mobile access limited, and mention occasional double-booking issues. Schedule appointments via a calendar Automatically create schedules based on business needs or employee availability and qualifications The ability to identify a barcode on or within an image or packaging Scan barcodes to ensure accurate pricing and label tracking Before and after photos of procedure(s) Create, manage, and send invoices or bills to customers With this capability, you can customize, color-code, and organize schedules for staff and rooms. Users think the calendar is easy to use, helps prevent double-booking, integrates with Google Calendar, and keeps everyone informed, though some mention challenges with recurring schedules and mobile viewing. Synchronize with other calendars to view mutual availability and schedules Track cancellations of policies, accounts, orders, appointments, etc. Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Communicate using direct chat or messages within the system AestheticsPro gives you centralized access to client records, treatment notes, and communication. Reviewers appreciate the easy-to-use client portal and eForms, but some feel automation for marketing and messaging is limited, and note occasional difficulties with gift certificates and invoice management. Private online space that lets businesses securely share documents and provide information access to clients Record and organize clinical notes and progress notes for each patient after interaction with a physician Tracking, calculating, and paying commissions and earnings to employees Manage and track all internal and external communication conducted via calls, email, text, or chat View and compare images, studies, etc., to track changes over time Track and manage adherence to policies for any service, product, process, or supplier Automated reminders and confirmations for booked appointments and events via text or email Accept and process credit card transactions A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Manage product specific documents in a categorized order Assemble applications and processes by dragging over and arranging pre-built components Electronic storage of drug information such as name, brand, appearance, etc. Transmit prescriptions to pharmacies electronically Electronically collect payments for goods or services Digitally sign online documents Create and send email blasts/campaigns Reminders sent via email Track employee schedules, availability, and performance across projects and tasks Plan an event's time and location Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Public or private sharing of digital files such as documents, audio/video, images, and more Intended for medical use such as diagnosis, treatment, and consultation Designed for medical spas For Retail Stores Specific for use in spas and salons Store, manage and track all forms in a centralized location Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus AestheticsPro offers strong HIPAA compliance, giving you peace of mind about patient privacy and secure medical records. Reviewers appreciate the reliable data protection, off-site storage, and user group privileges, which help ensure legal and safety standards are met. Track and manage inventory levels to maintain proper supply Track stock count levels to manage product reordering Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Ability to chat online in real time Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Automate workflows and trigger campaigns based on customer actions Records of patients' medical history Access software remotely via mobile devices Notifications via mobile devices Manage and support multiple locations For practices with multiple providers Track and monitor patient no-show rates Track and organize on-call shifts Send personal messages to clients or attendees Book meetings and appointments through a website or digital platform Create new forms and/or use ready-made online form templates Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups You can process payments and manage invoices within the platform, integrating with Gravity Payments and Clover. Some reviewers find integrated payments convenient, but many report high fees, limited processor choices, and occasional refund or double-charge issues. Track and process employee payroll (salaries, wages, etc.) and commissions on sales A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Track and organize physician schedules and pertinent information Accept and process customer payments for products or services using hardware and software Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Track and manage the profit margin between the cost of a product and its selling price. Tool used to determine accurate pricing and product eligibility for borrowers Design, communicate, and distribute incentives to perform a specific action Receive data and information in real time Active reporting of data and metrics Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database Ability to record, store, update, and retrieve information Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Remotely create and access treatment plans tailored to individual patients based on symptoms Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Manage sales in retail stores Track and facilitate returns of products sold Monitor sales and make necessary adjustment in order to increase demand and revenue Reports specific to sales analysis for trends and strategies Calculation of consumption tax imposed on the sale of goods/services Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Set a time to generate routine reports automatically Plan availability and assign specific time slots for tasks and resources Securely stores data to prevent data loss or breaches Check-in and out via a mobile device or kiosk Online portal through which end users can access the system, manage tasks, or obtain information Send promotional campaigns or transactional messages via text messages Send messages via SMS Manage the buying, selling, and holding of stocks Gauge satisfaction and receive information for improvement and success Provide integration with third-party telehealth applications Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Interactivity between software and users by touching areas on the screen of display devices Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Sell multiple treatments together as a set Presenter can see and hear participants and vice versa Connect with meeting participants remotely over video Monitor wait time and abandonment for incoming requests that have not been routed Record, update and manage waiting lists Seamlessly integrates with 3rd party websites Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.2 (613) 4.2 Based on 613 reviews ## Pricing Value for money 4.3 (581) [View pricing plan details](https://www.capterra.com/p/93446/AestheticsPro/pricing/) Pro-Plus $160.00 Flat Rate,Per Month It includes: - EMR With E-Record Creator - Client Portal - Photo & Document Uploads - AP Focus - Advanced Medical Photo Solution - Telemedicine - Client Management - Online Scheduling - 2-way Appointment Confirmation - Calendar & Resource Management - Staff Management - Point of Sale - Gift Card Management - Subscriptions/Memberships/ Client Bank - Loyalty & Rewards Program - Reporting & Analytics - Inventory Management - Book Now - Online Booking - Live Support - Training Library Executive $285.00 Flat Rate,Per Month It includes: - EMR with Form Library - Mobile App - AP Focus - Advanced Medical Photo Solutions - Client Portal with Online Booking - Telemedicine - Live Support - Comprehensive Training Library - Subscriptions/Memberships/ Client Bank - Product Inventory - Rewards & Referrals - Point of Sale - E-Prescribe - Unlimited Users and Roles - Additional Locations - Advanced Reporting - Dedicated Webinars and Resources - Dedicated Client Success Team - Access to Priority Support (With Premier Program) Enterprise $350.00 Flat Rate,Per Month It includes: - EMR with Form Library - Mobile App - AP Focus - Advanced Medical Photo Solutions - Client Portal with Online Booking - Telemedicine - Live Support - Comprehensive Training Library - Subscriptions/Memberships/ Client Bank - Product Inventory - Rewards & Referrals - Point of Sale - E-Prescribe - Unlimited Users and Roles - Additional Locations - Advanced Reporting - Designated Client Success Manager - Dedicated Webinars and Resources - Open API Solutions - Custom Branding - Dedicated Live Support - Custom Reporting - Advanced Client Success Manager Value for money 4.3 (581) 4.3 Based on 581 reviews ## Integrations [ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ MDToolbox-Rx](https://www.capterra.com/p/130289/MDToolbox-e-Prescribing/)[ ZooM](https://www.capterra.com/p/172461/ZooM/)[ High Level Software](https://www.capterra.com/p/238251/High-Level-Software/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (640) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (640) 4.5 Based on 640 reviews ## User reviews Overall rating 4.4 Based on 651 reviews Filter by rating 5(434) 4(138) 3(41) 2(13) 1(25) Mentioned topic Sorted by most recent AK ALEKSANDRA K. president Consumer Services ### "Outstanding Support from \[sensitive content hidden\] and the AestheticsPro Team ⭐⭐⭐⭐⭐" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2026 My overall experience has been very positive. A special thank you to \[sensitive content hidden\] for her professionalism, responsiveness, and exceptional customer service. Pros Excellent customer support. The team was professional, responsive, and very helpful throughout the process. A special thank you to \[sensitive content hidden\] for her outstanding communication, patience, and support. She made everything easy and stress-free. Cons I have not identified any significant drawbacks so far. I am still in the process of setting up and learning the system, and I look forward to exploring more of its features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 15, 2026 Hi Aleksandra, Thank you for your wonderful review! We’re so glad you’ve had a positive experience with our team and that the onboarding process has felt smooth and stress-free. We truly appreciate your kind words about our support staff and are excited to continue supporting you as you explore more of AestheticsPro’s features. Thank you for your trust and recommendation! –The AP Team MR MICHAEL R. Chief Operating Officer - owner Medical Practice ### "If only you had this......... we could live happily ever after..." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 11, 2026 Love the program, the customer service. Jeffifer was really good. Presently we have to use another CRM program with it. Pros LOVE the program. The aesthetics of the program. Ease of use. It's really comprehensive. We run a hair transplant practice using it. Cons We're trying to create a referral program that doesn't really fit with what AP has. Jeffinfer, our rep, is going to think though and see if there's an option withing AP that might meet our needs. Switched from [KORVUE Cosmedic](https://www.capterra.com/p/69748/KORVUE-Cosmedic/) Bad support, old interface no medical records or HIPA Compliance Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 15, 2026 Hi Michael, Thank you for the thoughtful review and for trusting AestheticsPro with your practice. We’re thrilled to hear you love the platform, its ease of use, and the support you’ve received from our team. We appreciate your feedback regarding referral program functionality and are always exploring ways to expand our capabilities. Thank you for sharing your insights, and we look forward to continuing to support your growth and success. –The AP Team CK Carmen K. Owner Health, Wellness and Fitness ### "Aesthetics Pro eval" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2026 It was easy to start using and the more I work with it, the better I am getting at exploring the app for my medspa Pros There is so much that I continue to learn and improve. Great forms and consents, and ease of scheduling Cons I would like marketing assistance and maybe monthly suggestions on suggestions to send out on social media Alternatives considered [Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/) Reasons for choosing AestheticsPro Price and customer service were good. I needed med spa specific choices and this was perfect Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 15, 2026 Hi Carmen, Thank you for your review and for joining the recent webinar! We’re glad you found the session helpful and enjoyed learning more about scheduling, forms, and consents within AestheticsPro. We appreciate your suggestion around additional marketing guidance and content ideas. Feedback like this helps us continue creating resources that support our users’ success. Thank you for being part of the AestheticsPro community! –The AP Team CG Charlotte G. Owner Health, Wellness and Fitness ### "Fantastic Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2026 So far we have been very pleased with how easy it is to use Aesthetics Pro when saving, sharing and dissecting patient data. Pros The versatility of their patient record management. You can do so many things with the information that helps my business be more successful. Cons The fact that users get deactivated if they haven’t logged in for the last two weeks. Of course I could ask if that feature can be disabled. We just keep resetting passwords for physicians that don’t log on regularly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 15, 2026 Hi Charlotte, Thank you for sharing your feedback! We’re glad you found the training informative and enjoyed learning more about patient record management and the many ways AestheticsPro can support your business. We also appreciate your note regarding user access and password management. Feedback like yours helps us continue refining both our platform and educational resources. Thank you for joining us and for your support! –The AP Team SK Sherri K. Marketing Manager Medical Practice ### "Solid, It has more going for it then not." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 June 10, 2026 Although it is not perfect - the system has enough going for it - that making a change would be painful. Pros Patient records, charting, record management is its strength. We have no complaints as a records system. The consent forms are great. There seems to be limitless photo record capacity. Cons The marketing component needs help. I recently sent a newsletter out to our entire client list, I learned that the system does NOT remove duplicate email addresses, and will send the same email to the same address, say for a husband & spouse that use the same email address. And when you are charged for each email, this is really unfortunate - as we don't NEED it to go to the same one twice! I have had difficulty creating email templates, copy & pasting into a template causes issue with the formatting. Some times when I would make edits, and save them, the system would sometimes save them or it might choose to delete that box....It definitely needs help. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 15, 2026 Hi Sherri, Thank you for attending the webinar and sharing your honest feedback. We’re happy to hear you found value in our records management, charting, consent forms, and photo storage capabilities. We also appreciate your suggestions regarding marketing tools and template management. Feedback like yours helps us improve both our platform and training resources. Thank you for taking the time to share your experience! –The AP Team AM Autumn M. Patient Communication and Office Lead Medical Practice ### "A Valuable Tool for Streamlining Clinic Operations" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2026 Overall, my experience with AestheticsPro has been very positive. It provides a comprehensive platform that helps manage many aspects of an aesthetic practice, including scheduling, patient records, treatment documentation, communication, and checkout processes. Having these functions integrated into one system helps create efficiency for both staff and providers. As someone who works closely with patient communication and clinic operations, I appreciate how AestheticsPro supports organization and allows us to access important patient information quickly. The platform has helped streamline many day-to-day tasks and contributes to a more seamless patient experience. Like any software, there are opportunities for continued improvement, particularly around reporting, workflow customization, referral tracking, and automation. However, overall, AestheticsPro has been a valuable tool for our practice and continues to support our ability to provide excellent patient care while maintaining operational efficiency. Pros What I like most about Aesthetics Pro is that it serves as a centralized hub for our clinic operations. From scheduling appointments and managing patient records to treatment documentation, checkout, and communication, it allows our team to keep everything organized in one place. I especially appreciate the ability to quickly access patient history, upcoming appointments, treatment notes, and provider recommendations, which helps create a seamless experience for both staff and patients. As someone who works closely with patient communication and clinic flow, having this information readily available allows me to provide a more efficient and personalized experience. Aesthetics Pro continues to be an important tool in helping our practice stay organized while supporting excellent patient care. Cons One area that could be improved is workflow customization and reporting. While Aesthetics Pro offers many useful features, there are times when information that is important to day-to-day clinic operations—such as referral tracking, provider-specific workflows, and certain patient communication processes—requires manual workarounds or additional documentation outside the system. As our practice continues to grow, having more flexibility with referral tracking, patient retention reporting, onboarding resources, and workflow automation would be extremely valuable. Additional training resources and clearer guidance on maximizing some of the platform's more advanced features would also help teams get the most out of the software. Overall, Aesthetics Pro is a strong platform, and continued enhancements around reporting, workflow efficiency, and customization would make it even more powerful for growing aesthetic practices. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 11, 2026 Hi Autumn, Thank you for your thoughtful review and for being part of the AestheticsPro community for over two years. We’re honored to play a role in helping your team stay organized and deliver exceptional patient experiences. We also appreciate your feedback regarding reporting, workflow customization, referral tracking, and training resources. Insights like yours help guide our ongoing product improvements, and we’re always working to make the platform even more powerful and efficient for growing practices. Thank you for your continued trust and recommendation! –The AP Team ND Nicole D. VA Alternative Medicine ### "AP Overview was decent." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 June 10, 2026 Overall, it was a good tutorial for getting started. I think there should be more follow up videos in the marketing realm available in the resource library. Pros I like that it covered multiple topics and the presenters were friendly and informative. I appreciated learning more about the email lists and use of the touch points. Cons I didn’t like that they didn’t go into detail with step-by-step examples to take you through it like you were creating a real campaign and email blast, including how to modify the templates and set up recurring templates Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 11, 2026 Hi Nicole, Thank you for joining our webinar and taking the time to share your feedback. We’re happy to hear you found the presenters informative and enjoyed learning more about email lists and touchpoint strategies. We appreciate your suggestion for more step-by-step campaign examples and additional marketing-focused training resources. We’re always looking for ways to make our educational content even more practical and actionable, and feedback like yours is incredibly valuable. Thank you again for attending, and we hope to see you at future webinars! –The AP Team JS Jennifer S. Owner injector Medical Practice ### "Highly recommend " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 8, 2026 Very positive. Highly recommend AestheticsPro. Start up business or even a multi-location, the platform is great and versatile. Pros It was easy to catch onto. Help getting it up and running, which I needed since I’m not strong in the technology realm. Starting my own business I’m wearing all the hats, and they’ve made it so easy to get in touch with someone to walk me through the process. \[sensitive content hidden\] has been great, literally calls within minutes to help get me the support I need. Cons In order for paperwork to go through to a patient, they have to place who their cell carrier is. It’s always unmarked by patients. Changing this requirement or landing that the patient can’t move on until it’s filled out would help me stop having to chase people down to fill out forms they never received. Alternatives considered [Boulevard](https://www.capterra.com/p/162738/Boulevard/) Reasons for choosing AestheticsPro Price point. And boulevard keeps having malfunctions and you cannot use it for the entire day. I can’t have that happening with the frequency it was happening Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 9, 2026 Hi Jennifer, Thank you for your wonderful review! We’re so glad to hear that AestheticsPro has been easy to learn and that our team has provided the support you needed as you build your business. We also appreciate your feedback regarding patient paperwork completion and will share it with our product team as we continue enhancing the patient experience. Thank you for your recommendation and for choosing AestheticsPro; we’re excited to be part of your journey! –The AP Team TR Tasha R. Practitioner Health, Wellness and Fitness ### "New to aesthetic pro" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 June 6, 2026 I have only used 2 days worth. More feedback to come. There is no real check in system to notify your client has arrived. We do have access to multi locations though. I don't like that we have to create our forms and port client information over ourselves. Pros Support available to assist with concerns. We were able to troubleshoot why i couldn't document due to settings on the admin side. Cons Too many pages to click to get to what i need. There should be a universal search bar that will locate a page. Also if you are looking for support videos, you need to be on that area for the video to show but if you don't know how to get there, there is no sort video to help you. Switched from [Omnipractice](https://www.capterra.com/p/10028087/Omnipractice/) Poor interface and not use friendly. Not Medspa focused Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/) [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/) [OptiMantra](https://www.capterra.com/p/159365/OptiMantra/) [Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/) Reasons for choosing AestheticsPro Harassment of the sales person and deadline. I really wanted optimantra but there were no demos available Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 8, 2026 Hi Tasha, Thank you for taking the time to share your feedback. We’re glad our support team was able to assist with your documentation setup and help get things moving in the right direction. As you’re still very early in your onboarding journey, we look forward to helping you explore more of the platform’s capabilities during your upcoming training sessions. Features such as client check-in, our searchable video library, and support resources through both the Help Center and Kai AI Ask are designed to help users quickly find answers and streamline daily workflows. We look forward to continuing to support your team as you become more familiar with AestheticsPro. –The AP Team KS Kamand S. Owner Medical Practice ### "New and improved AP" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 4, 2026 New advances and help icons are very helpful to maneuver around the software. Live help is only a phone call away and agent are very easy to work with Pros I like Aesthetics pro for our aesthetic software because it is simple. I have worked with more complicated softwares that took so much time to learn. Theu have made some improvements toit that has help a lot. I also think it is a good value for the money Cons It is still a basic software but it is growing. I am hoping advancement in the software will come more quickly Switched from [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/) Zenoti was too difficult to use and learn Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 5, 2026 Thank you, Kamand, for your review! We’re glad to hear that AestheticsPro’s simplicity, value, and recent improvements have made a positive impact on your practice. It’s also wonderful to know that our support team and help resources have been helpful along the way. Thank you for being part of the AestheticsPro community! –The AP Team [View all Reviews](https://www.capterra.com/p/93446/AestheticsPro/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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