--- title: "AestheticsPro Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about AestheticsPro Software - reviews, pricing plans, popular comparisons to other Medical Spa products and more." source_url: "https://www.capterra.com/p/93446/AestheticsPro/" page_type: "product" language: "en" --- # AestheticsPro Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) AestheticsPro ## What is AestheticsPro? AestheticsPro is the leading all-in-one software built exclusively for medical spas and aesthetic clinics. This cloud-based, HIPAA-compliant platform empowers medspa owners to manage every aspect of their business from one centralized system — including EMR, online booking, scheduling, CRM, marketing, point-of-sale, inventory, and staff management. With customizable treatment forms, digital consent, and before-and-after photo storage, providers can deliver consistent, compliant care while enhancing the client experience. Real-time dashboards and financial reporting tools give you full visibility into business performance. Whether you’re launching your first location or expanding to multiple sites, AestheticsPro offers the tools and flexibility to help you grow, automate, and scale with confidence — all while maintaining the highest standards of privacy and professionalism. ## What is AestheticsPro used for? [Medical Spa](https://www.capterra.com/medical-spa-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/) Recognitions Shortlist Overall rating Based on 658 user reviews Reviews sentiment Positive 88% Neutral 6% Negative 6% Pros & cons Intuitive and simple navigation Responsive and knowledgeable support team Limited payment integration options Frequent glitches and system instability Starting price $160 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Medical Spa / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## AestheticsPro alternatives Highest Rated [4.9 (337)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting price $165.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (645)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (375)](https://www.capterra.com/p/180087/Boulevard/reviews/) Starting price $176.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (3,645)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/93446/AestheticsPro/alternatives/) ## FAQs about AestheticsPro Overview ### What problems does AestheticsPro solve? AestheticsPro solves fragmented medspa operations by combining scheduling, patient records, treatment charting, consents, checkout, inventory, and marketing in one system. It reduces paper files, tool switching, and slow staff onboarding while improving access to client information. Medspa owners, front-desk teams, providers, and multi-location clinics benefit most. Answer based on 261 reviews Overview ### Which roles and teams benefit most from AestheticsPro? AestheticsPro is most used by med spa owners, practice managers, and clinical leaders such as nurse practitioners, physicians, and physician assistants. Administrative teams use it to manage scheduling, charting, and client intake, while executives and operations leaders rely on it for workflow oversight, revenue tracking, and practice growth. Answer based on 650 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is AestheticsPro built for? AestheticsPro is built for small businesses in medical practice, with 100% of reviewers from small businesses and 49% in medical practice. It also serves wellness clinics and aesthetic practices, reflected in 32% of reviewers from health, wellness and fitness and 9% from cosmetics, supporting medspas with a HIPAA-compliant all-in-one system. Answer based on 658 reviews Features and Usability ### What are the key features of AestheticsPro? AestheticsPro includes core practice management features like appointment scheduling, online booking, patient records management, charting, and billing and invoicing. Differentiating features include before-and-after pictures, consent forms with electronic signature, loyalty programs and memberships, payment processing, and client portal access for intake, forms, and communication. Answer based on 256 reviews Pricing ### How much does it cost and what fees or limitations are included? AestheticsPro starts at $160/month for Pro-Plus, which includes 2 users; Executive is 285/month with unlimited users, and Enterprise is 350/month. Reviewers often call it affordable and inclusive, but some smaller practices say top features require higher plans, extra users can raise costs, and setup can be time-consuming. Answer based on 74 reviews Integrations ### Which third-party tools and platforms does AestheticsPro integrate with? AestheticsPro connects natively to Clover, Gravity, and PatientPop, with reviewer mentions centered on payment processing and patient acquisition. It also integrates with Cherry, Constant Contact, Google Calendar, Salesforce Platform, Twilio, and Zapier. In total, AestheticsPro connects to 10 third-party tools and platforms. Answer based on 44 reviews Getting Started and Support ### How easy is it to onboard and train a team on AestheticsPro? AestheticsPro is generally quick for staff to learn, with live online training, webinars, videos, and documentation that help teams get started. Reviewers say front-desk and clinical users often self-learn quickly, while solo operators, nontechnical users, and admins handling setup, reporting, or customization usually need more time and follow-up training. Answer based on 126 reviews Getting Started and Support ### What customer support options does AestheticsPro offer, and how do users rate the experience? AestheticsPro offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as responsive, patient, and helpful during onboarding, training, and troubleshooting. Some report delays getting immediate phone help, relying on tickets or callbacks when urgent issues arise. Answer based on 256 reviews Security ### How does AestheticsPro handle data security and access control? AestheticsPro uses secure client records, privacy controls, double verification, frequent password changes, and automatic deactivation for inactive users. Reviewers also describe it as HIPAA-compliant and trustworthy for paperless patient management. Some note friction from security codes in online booking, repeated password resets, and gaps in inventory-linked security tracking. Answer based on 11 reviews ## Who uses AestheticsPro? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and simple navigation 87% positive reviews out of 68 Most reviewers describe ease of use as a key benefit, highlighting straightforward navigation and minimal learning curve. Limited payment integration options 63% negative reviews out of 59 Some reviewers indicate payment and invoicing are hindered by restricted integrations, confusing processes, and difficulties with credit card compatibility. Cara I. Practice Manager, Coolsculpting Specialist and Aesthetic Specialist., 2 - 10 employees. "It also takes a long time for the machine to take a payment and then I have to go into our IQ account to make sure that the payment was taken. " Responsive and knowledgeable support team 93% positive reviews out of 56 Most reviewers indicate staff support is prompt, knowledgeable, and approachable, making onboarding and troubleshooting straightforward. Frequent glitches and system instability 72% negative reviews out of 54 Most reviewers find bugs and issues disruptive, citing recurring glitches, slowdowns, and unresolved technical problems affecting daily workflow. Hulnara C. Medspa owner, 2 - 10 employees. "I dont care for any new features if it is unusable due to glitches." Comprehensive and evolving feature set 87% positive reviews out of 45 Most reviewers appreciate features that address diverse business needs, with regular updates and useful tools for daily operations. Alejandra H. Owner, 1 employee. "The platform itself is very versatile and continues to evolve with new features and improvements, making it adaptable as my business grows and my needs become more complex." Inconsistent communication tools 52% negative reviews out of 42 Some users report email and text messaging lack customization, reliability, and integration, causing communication challenges with clients. Rhea M. directive, 2 - 10 employees. "The text and call service doesn't work for Belize and this is a major form of marketing and automated confirmation of clients." ## Features AI summary Based on 1,120 Medical Spa reviews Capterra reviewers for medical spa software most often point to these features as essential: - **Online Booking** (**62%** of reviewers rated this feature as critical) - **Client Management** (**54%**) - **Appointment Management** (**65%**) AestheticsPro supports all three of the features buyers rate highest: Online Booking, Client Management, and Appointment Management. Together, these capabilities help medical spas accept bookings more easily, keep client records organized, and manage schedules accurately, allowing teams to improve daily operations and deliver a better client experience. Online Booking 3.6 (24) 25.00% of 24 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Client Management 4.3 (195) 67.69% of 195 reviewers that rated this feature as important or highly important AestheticsPro gives you centralized access to client records, treatment notes, and communication. Reviewers appreciate the easy-to-use client portal and eForms, but some feel automation for marketing and messaging is limited, and note occasional difficulties with gift certificates and invoice management. Calendar Management 4.4 (187) 78.07% of 187 reviewers that rated this feature as important or highly important With this capability, you can customize, color-code, and organize schedules for staff and rooms. Users think the calendar is easy to use, helps prevent double-booking, integrates with Google Calendar, and keeps everyone informed, though some mention challenges with recurring schedules and mobile viewing. HIPAA Compliant 4.8 (280) 72.86% of 280 reviewers that rated this feature as important or highly important AestheticsPro offers strong HIPAA compliance, giving you peace of mind about patient privacy and secure medical records. Reviewers appreciate the reliable data protection, off-site storage, and user group privileges, which help ensure legal and safety standards are met. Payment Processing 4.0 (105) 49.52% of 105 reviewers that rated this feature as important or highly important You can process payments and manage invoices within the platform, integrating with Gravity Payments and Clover. Some reviewers find integrated payments convenient, but many report high fees, limited processor choices, and occasional refund or double-charge issues. Appointment Management 4.4 (240) 69.58% of 240 reviewers that rated this feature as important or highly important It helps you efficiently schedule, track, and manage appointments for multiple providers, rooms, and equipment. Reviewers indicate the system is user-friendly and supports online booking, but some find automation and mobile access limited, and mention occasional double-booking issues. AestheticsPro 123 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: It helps you efficiently schedule, track, and manage appointments for multiple providers, rooms, and equipment. Reviewers indicate the system is user-friendly and supports online booking, but some find automation and mobile access limited, and mention occasional double-booking issues. - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Before & After Pictures: Before and after photos of procedure(s) - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: With this capability, you can customize, color-code, and organize schedules for staff and rooms. Users think the calendar is easy to use, helps prevent double-booking, integrates with Google Calendar, and keeps everyone informed, though some mention challenges with recurring schedules and mobile viewing. - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Cancellation Tracking: Track cancellations of policies, accounts, orders, appointments, etc. - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Client Management: AestheticsPro gives you centralized access to client records, treatment notes, and communication. Reviewers appreciate the easy-to-use client portal and eForms, but some feel automation for marketing and messaging is limited, and note occasional difficulties with gift certificates and invoice management. - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Comparison View: View and compare images, studies, etc., to track changes over time - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Documentation Management: Manage product specific documents in a categorized order - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drug Reference Database: Electronic storage of drug information such as name, brand, appearance, etc. - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Scheduling: Plan an event's time and location - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - For Medical Spas: Designed for medical spas - For Retail: For Retail Stores - For Salons and Spas: Specific for use in spas and salons - Forms Management: Store, manage and track all forms in a centralized location - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - HIPAA Compliant: AestheticsPro offers strong HIPAA compliance, giving you peace of mind about patient privacy and secure medical records. Reviewers appreciate the reliable data protection, off-site storage, and user group privileges, which help ensure legal and safety standards are met. - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Live Chat: Ability to chat online in real time - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Medical History Records: Records of patients' medical history - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Location: Manage and support multiple locations - Multi-Provider Practice: For practices with multiple providers - No-Show Tracking: Track and monitor patient no-show rates - On Call Scheduling: Track and organize on-call shifts - One-to-One Messaging: Send personal messages to clients or attendees - Online Booking: Book meetings and appointments through a website or digital platform - Online Forms: Create new forms and/or use ready-made online form templates - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Processing: You can process payments and manage invoices within the platform, integrating with Gravity Payments and Clover. Some reviewers find integrated payments convenient, but many report high fees, limited processor choices, and occasional refund or double-charge issues. - Payroll & Commissions: Track and process employee payroll (salaries, wages, etc.) and commissions on sales - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Physician Management: Track and organize physician schedules and pertinent information - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Records Management: Ability to record, store, update, and retrieve information - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Treatment Planning: Remotely create and access treatment plans tailored to individual patients based on symptoms - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Retail Management: Manage sales in retail stores - Returns Management: Track and facilitate returns of products sold - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - Stock Management: Manage the buying, selling, and holding of stocks - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Telemedicine Integration: Provide integration with third-party telehealth applications - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Touch Screen: Interactivity between software and users by touching areas on the screen of display devices - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Treatment Packages: Sell multiple treatments together as a set - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Conferencing: Connect with meeting participants remotely over video - Virtual Waiting Room: Monitor wait time and abandonment for incoming requests that have not been routed - Wait List Management: Record, update and manage waiting lists - Website Integration: Seamlessly integrates with 3rd party websites - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (620) 4.2 Based on 620 reviews ## Pricing Value for money 4.3 (588) [View pricing plan details](https://www.capterra.com/p/93446/AestheticsPro/pricing/) Pro-Plus $160.00 Flat Rate,Per Month It includes: - EMR With E-Record Creator - Client Portal - Photo & Document Uploads - AP Focus - Advanced Medical Photo Solution - Telemedicine - Client Management - Online Scheduling - 2-way Appointment Confirmation - Calendar & Resource Management - Staff Management - Point of Sale - Gift Card Management - Subscriptions/Memberships/ Client Bank - Loyalty & Rewards Program - Reporting & Analytics - Inventory Management - Book Now - Online Booking - Live Support - Training Library Executive $285.00 Flat Rate,Per Month It includes: - EMR with Form Library - Mobile App - AP Focus - Advanced Medical Photo Solutions - Client Portal with Online Booking - Telemedicine - Live Support - Comprehensive Training Library - Subscriptions/Memberships/ Client Bank - Product Inventory - Rewards & Referrals - Point of Sale - E-Prescribe - Unlimited Users and Roles - Additional Locations - Advanced Reporting - Dedicated Webinars and Resources - Dedicated Client Success Team - Access to Priority Support (With Premier Program) Enterprise $350.00 Flat Rate,Per Month It includes: - EMR with Form Library - Mobile App - AP Focus - Advanced Medical Photo Solutions - Client Portal with Online Booking - Telemedicine - Live Support - Comprehensive Training Library - Subscriptions/Memberships/ Client Bank - Product Inventory - Rewards & Referrals - Point of Sale - E-Prescribe - Unlimited Users and Roles - Additional Locations - Advanced Reporting - Designated Client Success Manager - Dedicated Webinars and Resources - Open API Solutions - Custom Branding - Dedicated Live Support - Custom Reporting - Advanced Client Success Manager Value for money 4.3 (588) 4.3 Based on 588 reviews ## Integrations [ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ MDToolbox-Rx](https://www.capterra.com/p/130289/MDToolbox-e-Prescribing/)[ ZooM](https://www.capterra.com/p/172461/ZooM/)[ High Level Software](https://www.capterra.com/p/238251/High-Level-Software/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (647) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (647) 4.5 Based on 647 reviews ## User reviews Overall rating 4.5 Based on 658 reviews Filter by rating 5(439) 4(140) 3(41) 2(13) 1(25) Mentioned topic Sorted by most recent CG Chanell G. Owner Health, Wellness and Fitness ### "Highly Recommend for Aesthetic Professionals" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 9, 2026 Pros What I like most about AestheticsPro is that it keeps everything I need to run my medspa in one place. From scheduling appointments and managing patient records to charting, consent forms, photos, and payment processing, it helps me stay organized and saves me a lot of time. It has made my daily workflow much more efficient and allows me to focus more on my patients instead of administrative tasks. Cons What I like least is that some features have a learning curve, especially when you're first getting started. I would also appreciate more customization options for forms, templates, and automated marketing tools. However, once you become familiar with the platform, it becomes much easier to use. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor July 17, 2026 Hi Chanell, Thank you for taking the time to share your experience! We’re so glad AestheticsPro is helping simplify your day-to-day operations and giving you more time to focus on your patients. We also appreciate your feedback on customization and will continue working to make the platform even better. –The AP Team DS Diana S. Owner Medical Practice ### "The Best All in One Software for Aesthetic Practices" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 7, 2026 My overall experience has been excellent. It has helped me streamline my practice by keeping scheduling, patient records, inventory, payments, and marketing all in one system. The platform is reliable, easy to use, and continuously improving. I highly recommend it to anyone starting or growing an aesthetics practice because it eliminates the need for multiple separate software subscriptions. Pros AestheticsPro has everything I need in one place. It combines online booking, EMR, charting, inventory management, payment processing, marketing tools, memberships, packages, and patient communication into a single platform. The pricing is transparent with no hidden fees or surprise charges, which is something I really appreciate. Their customer support is also outstanding, they’re available whenever I need help, and unlike many companies, they don’t overwhelm me with constant sales calls or pressure to upgrade. Cons Honestly, I haven’t found any major downsides. Like any software, there is a learning curve at the beginning because it offers so many features, but once you’re familiar with it, it’s very intuitive and saves a lot of time. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor July 17, 2026 Hi Diana, Thank you for your thoughtful review! We’re thrilled to hear AestheticsPro has become your all-in-one solution and that our support team has been there whenever you needed us. We appreciate your recommendation and look forward to continuing to support your practice. –The AP Team Kelly B. Head of Admnistration Medical Practice ### "\[sensitive content hidden\] was so helpful in training " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 3, 2026 Great experience with support pros and ease of use for what our company was looking for. Great product Pros User friendly and customer support. Trainers with great knowledge and ability to manage payments, patient records and value for the money Cons There were no cons to my experience with AestheticsPro. Love the program and ease of use. No negative reviews Switched from [Omni](https://www.capterra.com/p/252121/Omni-HR/) Much better product. Omni was not equipped for what we need. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 17, 2026 Hi Kelly, Thank you for your wonderful review! We’re so glad our training team and support staff helped make your onboarding a great experience. It means a lot to hear that AestheticsPro has been a great fit for your practice, and we appreciate you choosing us. –The AP Team SK Sean Kevin R. MD Cosmetics ### "Review of Aesthetics Pro" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 24, 2026 Over all experience was good. Staff found this platform easier to navigate than boulevard during our short trail we had with that softwear Pros Support is easy to contact they always answer the phone and help when i need and stay on top of technical support Cons None to speak of in general. Staff had no issues and have been using for years. very simple versus boulevard Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 3, 2026 Hi Seán Kevin, Thank you for the fantastic review! We’re so glad your team finds AestheticsPro easy to use and that our support team has been there whenever you’ve needed us. We truly appreciate your trust and look forward to supporting your practice for years to come! – The AP Team CD Catherine D. marketing manager Health, Wellness and Fitness ### "Great support, useful wellness center tools, and strong marketing features with some learning curve." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 16, 2026 Overall, AestheticsPro helps our wellness center manage records, patients, and marketing tools well. Pros What I liked most is the customer support; the team answers clearly and helps when we need guidance. Cons What I liked least is the software can feel complicated because there are so many options to search. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 3, 2026 Hi Catherine, Thank you for your thoughtful review! We’re happy to hear our support team has been helpful and that AestheticsPro is serving your wellness center well. We appreciate your feedback on navigation and are always working to make the experience even more intuitive. – The AP Team KW Kandace W. Owner operator Medical Practice ### "Beginning Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 12, 2026 Pros Broad amount of resources and capabilities in one product. I like that forms can be altered. It is very customizable Cons Unaware of additional cost such as text messaging over 100 a month is extra cost. But they do make it affordable Alternatives considered [Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/) Reasons for choosing AestheticsPro More resources with the aesthetic pro. Met more of our needs Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 16, 2026 Hi Kandace, Thank you for your review! We’re glad to hear you’re enjoying the flexibility, customization options, and wide range of tools available within AestheticsPro. Thank you for choosing AestheticsPro, and we look forward to continuing to support your practice’s growth! –The AP Team AK ALEKSANDRA K. president Consumer Services ### "Outstanding Support from \[sensitive content hidden\] and the AestheticsPro Team ⭐⭐⭐⭐⭐" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2026 My overall experience has been very positive. A special thank you to \[sensitive content hidden\] for her professionalism, responsiveness, and exceptional customer service. Pros Excellent customer support. The team was professional, responsive, and very helpful throughout the process. A special thank you to \[sensitive content hidden\] for her outstanding communication, patience, and support. She made everything easy and stress-free. Cons I have not identified any significant drawbacks so far. I am still in the process of setting up and learning the system, and I look forward to exploring more of its features. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 15, 2026 Hi Aleksandra, Thank you for your wonderful review! We’re so glad you’ve had a positive experience with our team and that the onboarding process has felt smooth and stress-free. We truly appreciate your kind words about our support staff and are excited to continue supporting you as you explore more of AestheticsPro’s features. Thank you for your trust and recommendation! –The AP Team MR MICHAEL R. Chief Operating Officer - owner Medical Practice ### "If only you had this......... we could live happily ever after..." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 11, 2026 Love the program, the customer service. Jeffifer was really good. Presently we have to use another CRM program with it. Pros LOVE the program. The aesthetics of the program. Ease of use. It's really comprehensive. We run a hair transplant practice using it. Cons We're trying to create a referral program that doesn't really fit with what AP has. Jeffinfer, our rep, is going to think though and see if there's an option withing AP that might meet our needs. Switched from [KORVUE Cosmedic](https://www.capterra.com/p/69748/KORVUE-Cosmedic/) Bad support, old interface no medical records or HIPA Compliance Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 15, 2026 Hi Michael, Thank you for the thoughtful review and for trusting AestheticsPro with your practice. We’re thrilled to hear you love the platform, its ease of use, and the support you’ve received from our team. We appreciate your feedback regarding referral program functionality and are always exploring ways to expand our capabilities. Thank you for sharing your insights, and we look forward to continuing to support your growth and success. –The AP Team CK Carmen K. Owner Health, Wellness and Fitness ### "Aesthetics Pro eval" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2026 It was easy to start using and the more I work with it, the better I am getting at exploring the app for my medspa Pros There is so much that I continue to learn and improve. Great forms and consents, and ease of scheduling Cons I would like marketing assistance and maybe monthly suggestions on suggestions to send out on social media Alternatives considered [Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/) Reasons for choosing AestheticsPro Price and customer service were good. I needed med spa specific choices and this was perfect Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 15, 2026 Hi Carmen, Thank you for your review and for joining the recent webinar! We’re glad you found the session helpful and enjoyed learning more about scheduling, forms, and consents within AestheticsPro. We appreciate your suggestion around additional marketing guidance and content ideas. Feedback like this helps us continue creating resources that support our users’ success. Thank you for being part of the AestheticsPro community! –The AP Team CG Charlotte G. Owner Health, Wellness and Fitness ### "Fantastic Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2026 So far we have been very pleased with how easy it is to use Aesthetics Pro when saving, sharing and dissecting patient data. Pros The versatility of their patient record management. You can do so many things with the information that helps my business be more successful. Cons The fact that users get deactivated if they haven’t logged in for the last two weeks. Of course I could ask if that feature can be disabled. We just keep resetting passwords for physicians that don’t log on regularly. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 15, 2026 Hi Charlotte, Thank you for sharing your feedback! We’re glad you found the training informative and enjoyed learning more about patient record management and the many ways AestheticsPro can support your business. We also appreciate your note regarding user access and password management. Feedback like yours helps us continue refining both our platform and educational resources. Thank you for joining us and for your support! –The AP Team [View all Reviews](https://www.capterra.com/p/93446/AestheticsPro/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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