# AestheticsPro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is AestheticsPro the right Medical Spa solution for you? Explore 624 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/93446/AestheticsPro/reviews --- AestheticsPro 4.4 (624) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 18th, 2026 # Reviews of AestheticsPro Ease of use 4.2 Customer Service 4.5 ## Pros and Cons in Reviews CH Carlos H FounderHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “Our intake process is seamless, and we can document each step of a client's beautiful journey and show them the progression with side-to-side comparison photos.“ March 24, 2026 RM Rhea M directiveHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “The text and call service doesn't work for Belize and this is a major form of marketing and automated confirmation of clients.“ March 24, 2026 MA Michelle A OwnerNurseAestheticianCosmetics, 2 - 10 employeesUsed the software for: More than 2 years. “The photo feature is also fantastic—it allows us to easily document treatments and track progress, which is invaluable in an aesthetics setting.“ March 3, 2026 DD Donise D ProviderMedical Practice, Self-employedUsed the software for: Less than 6 months. “The platform has a steep learning curve and can feel unintuitive at times, requiring extra time to navigate certain features.“ January 7, 2026 HP Hunter P Office ManagerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “The staff is lovely and not once have I had to talk to an automated voice, they offer their own AI helper to get through set up while alos scheduling calls for check ins and tricks ot make things run smoother!“ March 23, 2026 MA Michelle A OwnerNurseAestheticianCosmetics, 2 - 10 employeesUsed the software for: More than 2 years. “We don’t love being charged extra for text message reminders and email communications.“ March 3, 2026 IA Isabel A Consultant,ManagerCosmetics, 2 - 10 employeesUsed the software for: Less than 6 months. “I appreciate how straight forward and complex free AestheticsPro is making it a faster and smoother process to schedule patients and have them be stress-free when it comes to filling out intake forms/consent forms.“ April 2, 2026 ww wayne w ownerHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months. “ok but much more burdensome and time consuming to use program for doc, pic, treatment records.“ February 4, 2026 ## Showing most helpful reviews Showing 1-25 of 624 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jonna B. Injector Health, Wellness and Fitness Used the software for: 6-12 months ### "Efficient and easy to ise" February 16, 2024 5.0 Pros Online booking and easy set up, acres to documents online Cons Calendar access, to many steps to get to current day Review Source Response from AestheticsPro February 19, 2024 Hi Jonna! We greatly appreciate your fantastic review of AestheticsPro! It's wonderful to hear that you're enjoying the software and finding it user-friendly. If you ever require assistance, please don't hesitate to contact us – we're always here to help! Wishing you all the best in the business! - the AP Team SM Sarah M. Nurse Injector Cosmetics Used the software for: 1-2 years ### "LOVE APRO and the whole APRO support!!!!!" February 23, 2026 5.0 It has been seamless in getting up and running. They are even receptive to my ideas that I think of. Pros The support is incredible and everything is user friendly and inclusive of everything needed for my medspa business. Cons There is nothing I dislike. Apro has evolved and improved even in the short time I've had my account. Alternatives considered [Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/) Reason for choosing AestheticsPro ease of use in the trials of them both and reviews Review Source Response from AestheticsPro February 26, 2026 Hi Sarah, Thank you so much for the love! We’re thrilled to hear AestheticsPro has been seamless for your medspa and that our support team has made such a positive impact. It means a lot that you’ve seen the platform evolve and that you feel comfortable sharing your ideas with us — that feedback helps us continue improving. We truly appreciate your business! -The AP Team MG Mallory G. Owner CRNP Medical Practice Used the software for: 1-2 years ### "Aesthetics Pro - Only recommend for small or startup businesses" November 14, 2025 3.0 Like I said, it was fine at first for just getting started. The onboarding was good- helpful for sure. But after that I felt like I was on my own. Pros This was my first EMR system for my own business. I was excited at first because it seemed very high tech. It was good for getting started, but as I added services it wasn't quite up to what I needed. Cons It was very frustrating when I had a problem. I could never talk first hand (or even chat) with someone. I would have to submit a ticket, wait for a response, and go back and forth with them that way. It would sometimes take DAYS to resolve an issue. Alternatives considered [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) Reason for choosing AestheticsPro It seemed like the best value for the money at the time. I didn't want to pay per patient, I prefer a flat rate. Review Source Response from AestheticsPro November 18, 2025 Hi Mallory, Thank you for sharing your experience. We’re glad the onboarding helped you get started, and we’re sorry our support and features didn’t keep up as your business grew. Since then, we’ve added live support, Saturday support hours, and expanded our in-software education to resolve issues faster and more directly. We appreciate your feedback and wish you continued success. -The AP Team EG Esra G. Operations Medical Practice Used the software for: 6-12 months ### "Aesthetics Pro is the way to go" February 18, 2026 5.0 It was difficult for us to switch to AP, but after all everything worked out, we are up and running. We feel like we made the right choice. Pros AP is user friendly, affordable, and customer service is excellent. We also appreciate that AP is constantly working on making the software better. Furthermore, it's nice that AP regularly checks up on us to make sure that we are okay. Last but not least, the contemporary features like the patient portal that come with AP are very important for us to stay competitive. Cons 1.Picture uploads could be easier. 2. It would be great if we could make changes to an invoice on a later day if needed. 3. The commission structure to be more flexible. We pay commission on net profit. That option is not available in AP. 4. It would be nice if we could scan our forms into AP instead of building them from scratch. Alternatives considered [Boulevard](https://www.capterra.com/p/180087/Boulevard/) Reason for choosing AestheticsPro The pricing and features are better. For example, we were able to integrate prescription management with AP. Switched from [Nextech EHR & PM](https://www.capterra.com/p/122691/Nextech-Practice/) Nextech is too expensive and too complicated Review Source Response from AestheticsPro February 25, 2026 Hi Esra, Thank you so much for the awesome review! We’re thrilled to hear AestheticsPro has been user-friendly, affordable, and helping your practice stay competitive — especially with features like the patient portal. That’s exactly what we love to hear! We also really appreciate your thoughtful feedback on picture uploads, invoice edits, commission flexibility, and form scanning. Detailed insights like yours help us continue making the platform even better for growing teams like yours. We’re so glad the transition worked out and that you feel confident in your choice. We’re excited to keep growing right alongside you! -The AP Team SJ Shawna J. owner, medical director Medical Practice Used the software for: 2+ years ### "Excellent Customer Support" March 30, 2026 5.0 Great! I have been with them for almost 4 years now and don't plan on leaving. Very user friendly system. Pros The customer support is wonderful! \[sensitive content hidden\] is always very helpful answering all of my questions and getting back to me in a timely manner Cons Nothing stands out. The platform is user friendly and the help desk is always great in responding to inquiries. Alternatives considered [Podium](https://www.capterra.com/p/164285/Podium/) Reason for choosing AestheticsPro Functionality mostly, but also love the reports that I can run. Review Source Response from AestheticsPro April 1, 2026 Hi Shawna, thank you for your continued trust and support over the years! We’re thrilled to hear our team has been helpful and that the platform is meeting your needs, especially with reporting. We truly appreciate you! – The AP Team IA Isabel A. Consultant,Manager Cosmetics Used the software for: Less than 6 months ### "Hastle-Free & Stress-Free" April 2, 2026 5.0 So far I've been enjoying AestheticsPro and all the touch points that they make to ensure the onboarding process is as smooth as can be with ongoing customer support. Pros I appreciate how straight forward and complex free AestheticsPro is making it a faster and smoother process to schedule patients and have them be stress-free when it comes to filling out intake forms/consent forms. Cons So far I don't have a feature that I don't like the "least" however being able to add a tag to patient photos to then be able to be searched based on service type for marketing purposes would be amazing. Alternatives considered [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/) Reason for choosing AestheticsPro The features and direct forward features made it a no brainer for us especially when it comes to digitally charting Review Source Response from AestheticsPro April 8, 2026 Hi Isabel, thank you for your detailed and thoughtful review! We’re so glad to hear the platform has helped create a smoother, stress-free experience for both you and your patients. We also love your idea around tagging patient photos for search—great feedback that we’ll be sure to share with our development team. We appreciate you being part of the AestheticsPro community! – The AP Team ET Eva T. Owner Alternative Medicine Used the software for: Less than 6 months ### "Ap 4 month review " March 11, 2026 4.0 Support has been very patient with my learning curve. I think it’s too early to determine if I made the right decision switching platforms Pros Releases and improvements coming out regularly as opposed to months/years. Support team and their patience with new users to the platform Cons Not as intuitive as I thought. Certain functionality that has not been implemented that are important. Sending a patient a document. Very basic. I absolutely hated the forms set up. Switched from [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/) Medical practice vs “massage” platform. They did not hold HIPAA properly Review Source Response from AestheticsPro March 12, 2026 Hi Eva, Thank you for taking the time to share your feedback. We’re glad to hear you’ve noticed the regular improvements to the platform and that our support team has been helpful while you’re getting familiar with the system. We also appreciate your honest feedback about usability and forms. Input like yours is important as we continue refining the platform and prioritizing future updates. If there’s anything specific our team can help walk through with you, we’re always happy to assist. -The AP Team LG LaKishia G. Nurse Practitioner Medical Practice Used the software for: 1-2 years ### "Friendly customer service" March 30, 2026 5.0 Great; could be a bit more user friendly, but I trust my clients information with them due to security. I also love that they check in with me quarterly to make sure I have comfort Pros value for money and they offer excellent customer support. Very friendly and concerned about my success Cons Ease of use. It is difficult to learn all of the services that this EMR offers are not used due to difficulty with use of program. Alternatives considered [Boulevard](https://www.capterra.com/p/180087/Boulevard/) Reason for choosing AestheticsPro cost of product. I am a solo practice and need cost to stay affordable Review Source Response from AestheticsPro April 1, 2026 Hi LaKishia, thank you for your kind words about our support team, we’re so glad you’ve felt supported! We also appreciate your honest feedback on ease of use and will continue working to make the platform more intuitive and easier to learn. – The AP Team SP Serafim P. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "The software you never knew you needed in your life!" April 15, 2026 5.0 Overall, the system is very good and it gives the operator the ability in completing tasks fast and efficient! Pros Versatility and ease to get support from the team! Adjustable to the nature of your business and how to tackle complex issues and actions. Cons Possibly you guys can limit the number of clicks to get to certain topics. Also, if you are imputing prices for products and services to have a tab for taxes right there instead of going back to the admin menu to find the taxes tab. Alternatives considered [SALUS](https://www.capterra.com/p/178999/Salus-Pro/)[Portrait](https://www.capterra.com/p/10030063/Portrait/) Reason for choosing AestheticsPro Better end user environment and better pricing. Review Source Response from AestheticsPro April 21, 2026 Hi Serafim, thank you for the great review! We’re so glad you’re finding the platform versatile and efficient for your business. We also appreciate your thoughtful suggestions on improving navigation and simplifying workflows—feedback like this helps us continue to improve. Thanks for choosing AestheticsPro! – The AP Team Vince S. CFO Health, Wellness and Fitness Used the software for: Less than 6 months ### " Ok to use" May 14, 2024 3.0 Pros Easy to use for the most part, but there are some things that aren't. Cons customer service is quick to respond but not very helpful. Review Source Response from AestheticsPro May 16, 2024 Hi Vince! Thank you for your review of AestheticsPro. We love to receive our clients' observations so we can continue to improve and set the bar for aesthetic management software. Wishing you the best in business from the AP Team! DF David F. RN Owner Medical Practice Used the software for: 6-12 months ### "Best EMR software out there that won’t put you into bankruptcy. " October 14, 2025 5.0 Excellent. Wish I didn’t waste time on Aesthetics Record. This is light years ahead of that. I was booking through my website and their Book Now feature made it such a cleaner more polished and professional booking experience for my clients. Pros I’ve been using Aesthetics Pro and can confidently say their customer support is top-notch—quick, knowledgeable, and truly dedicated. The “Book Now” portal is absolute perfection—simple, clean, and professional. I’ve tried less expensive EMR options before, but this is one of those cases where you truly get what you pay for. Aesthetics Pro is incredibly intuitive, reliable, and thoughtfully designed. Honestly, I’m surprised it doesn’t cost more for what it delivers. The support alone is worth every penny—it’s a tremendous value for the price. Cons There isn’t really anything I dislike about the software. It’s easy and user friendly. Clean and streamlined design. Forms management is a piece of cake. Switched from [Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/) I am a pretty tech savvy kinda person and found Aesthetics Record very difficult to manage, the flow was difficult, set up was a real hassle. I thought I was stuck with it as it’s so cheap. Glad I made the switch. Review Source Response from AestheticsPro October 15, 2025 Thank you so much for your incredible feedback! We’re thrilled to hear that you’ve had such a positive experience with AestheticsPro and that our customer support team has made a great impression — they truly take pride in helping every client succeed. We’re especially glad you’re enjoying the Book Now portal and finding it both professional and intuitive. Our goal is to make every feature — from scheduling to forms management — as seamless and efficient as possible for you and your clients. It’s wonderful to know that AestheticsPro has delivered the reliability, value, and ease of use you were looking for. We’re so happy you made the switch and that we can continue supporting your growth with tools that work as hard as you do. Wishing you the best in business! - The AP Team KU Kathryn U. Owner Medical Practice Used the software for: 2+ years ### "Cancellation review" July 2, 2025 5.0 Overall great product, I used it for ten years and would have continued if not for my retirement. You provided occasional upgrades as well. Pros Scheduling was easy and I liked being able to see who was confirmed, who had paid on the same screen. Also, our practice loved the ability to differentiate between quantity purchased and quantity used. Cons The reports section was a little cumbersome. I just could ask the sales report for "last month", one had to enter a start date and end date. Also printing from the reports was difficult. My main complaint was that you only had one credit card merchant option. I did not like World pay services, and asked more than once over the years if there was a second option. Switched from [Millenium](https://www.capterra.com/p/36629/Millenium/) We could not differentiate between quantity purchased and used. Review Source Response from AestheticsPro July 3, 2025 Good day to you Kathryn, Thank you so much for your thoughtful and generous feedback! We’re honored to hear that you used AestheticsPro for ten years and that it supported your practice so well throughout that time. It’s great to know that features like appointment visibility, payment tracking, and inventory management brought real value to your workflow. We appreciate your candid notes about the reports and merchant services. Your input is incredibly helpful, and we recognize how important flexibility and ease of use are—especially in reporting and payment processing. We’re always evaluating new options and improvements based on feedback like yours. We're happy to offer both WorldPay and Gravity as integrated merchant service providers. Congratulations on your retirement, and thank you again for choosing AestheticsPro all these years. We’re grateful to have been part of your journey! Thank you, -The AP Team JS Joanna S. President Health, Wellness and Fitness Used the software for: 2+ years ### "Hate to go..." May 28, 2025 5.0 Overall the platform was great. It was definitely the right product for us initially. Being at the forefront of electronic documentation and being one of the only paperless practices in our town (at the time), made our operations more efficient than our nearest competitors. Data analytics helped streamline both our finances and decision-making. Pros The customer service is unbeatable. Initial and continued training is incredibly streamlined and communication with the team members is easy. When we are in need of troubleshooting any challenges or issues, the response times are always fast. Cons Continued quality improvement is absolutely necessary in any technology sector and more so in medicine. Developing capabilities such as e-prescription or laboratory interfacing help to streamline patient care even in the aesthetic specialties. The adoption of prescription capabilities (among other similar challenges) were somewhat delayed and failed to keep pace with competitor products. Alternatives considered [Tebra](https://www.capterra.com/p/129169/Tebra/)[PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/) Reason for choosing AestheticsPro Marketing capabilities, self-booking, website interface etc. Switched from [Boulevard](https://www.capterra.com/p/162738/Boulevard/) Marketing capabilities, self-booking, website interface etc. Review Source Response from AestheticsPro May 29, 2025 Good day to you Joanna, Thank you for the thoughtful and detailed review! We’re thrilled to hear that our customer service, training, and responsive support have met your expectations—that’s exactly the experience we strive to provide. It’s also fantastic to know that AestheticsPro has helped your practice become more efficient and stand out as a leader in paperless operations and data-driven decision-making. Your feedback is incredibly valuable as we evolve to meet the growing needs of practices like yours. Thank you for choosing AestheticsPro and for being part of our community! -The AP Team EC Emma C. Spa Owner, Medical Aesthetician Health, Wellness and Fitness Used the software for: Less than 6 months ### "An Extraordinary Team! " January 15, 2026 5.0 AP has made this whole process easy-breezy! Everyone has been so prompt to help answer any of my questions and guide me through making this dream a reality for my business! Pros The one-on-one training has been extraordinary! Each support person I have spoken to has been so pleasant, patient and easy to understand! Cons I do not have anything negative to say about AestheticPro! They have made this process incredibly blissful to go through. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) I wanted one spot for more options. A team who could back me up Review Source Response from AestheticsPro January 19, 2026 Hi Emma! Thank you so much for your amazing review! We’re truly thrilled to hear your one-on-one training experience has been so positive. Our team works hard to make sure every client feels supported, confident, and empowered, so it means a lot to know you felt the process was easy and enjoyable. We’re honored to be part of your business journey and we’re always here whenever you need us! Sincerely, The AP Team BF Barbie F. Office Manager-Med Asst Health, Wellness and Fitness Used the software for: 6-12 months ### "My thoughts on AP" September 29, 2025 5.0 I have had an amazing experience. I would like more help with the kiosk and portal features but overall an A. Pros the ease of scheduling and rescheduling as well as the prompt responses that I often get from support Cons the inability to have a "token" signature as opposed to having to sign every document The inability to scan in documents to use as forms within aesthetic pro Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) AP had many more capabilities and Mindbody is not as user friendly Review Source Response from AestheticsPro September 30, 2025 Hi Barbie, Thank you for your kind words! We’re so glad scheduling and support have been smooth for you. We appreciate your feedback on signatures and form scanning — our team is always working on ways to improve. We’d also love to help you get even more out of the kiosk and portal features, so feel free to reach out anytime. Thanks for being part of the AestheticsPro community! JC Julie C. Nurse Medical Practice Used the software for: Less than 6 months ### "Happy with the decision! " June 29, 2025 4.0 The call with \[sensitive content hidden\] was a great way to start getting to know the system. Always appreciate it when there is somone live to help and guide the waters when stsrting a new software. Pros I really like how we can book appt by different rooms. Helps vision the flow of the day as I make appts. Cons Im having to add photos one at a time from my gallery instead of being slecring all the desired pictures ans uploading them all at one. Very time consuming and annoying. Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Didnt like the charting accessibility. It wasn't ideao for medical spa. Review Source Response from AestheticsPro July 2, 2025 Hello Julie, Thank you for your thoughtful feedback! We’re so glad to hear that booking appointments by room is helping you visualize the day more clearly—that kind of workflow clarity is exactly what we aim to support. We also appreciate your note about photo uploads. We’ll be sure to share your feedback with our development team as we continue to improve functionality and efficiency across the platform. It’s wonderful to hear your call with our team member was a helpful introduction. Having a live, knowledgeable guide can make all the difference when starting with new software, and we’re happy to be that resource for you. We’re excited to support you as you continue to explore AestheticsPro! Thank you, -The AP Team DT Diane T. Nurse Practitioner Hospital & Health Care Used the software for: Less than 6 months ### "AestheticsPro makes me a Pro!" November 21, 2025 5.0 It is wonderful and user friendly. The more I use it, the better my understanding. I am able to compete my notes at each visit. Pros The ease of use, the tabs that can be turned on for efficiency. I am able to create patient records. Cons The time was too short. i would prefer an hour session. I would like to log in and share my screen at the next training session. Switched from [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/) It was not tailored for what I needed and it was not user friendly Review Source Response from AestheticsPro December 4, 2025 Hi Diane, Thank you so much for your thoughtful feedback! We’re thrilled to hear that you’re enjoying the ease of use, customizable tabs, and the ability to efficiently create patient records. It’s great to know the system is becoming even more intuitive as you continue using it. We also appreciate your suggestions regarding training. We understand that more time can be helpful, and we’re happy to arrange an extended session. At your next training, we can absolutely set up screen sharing so we can walk through everything together in real time. Thank you again for your kind words and for being part of the AestheticsPro community. We’re here to support you every step of the way! - The AP Team NW Nicole W. Nurse Practitioner Medical Practice Used the software for: 1-2 years ### "AP review after a year of use" October 17, 2025 4.0 the support is outstanding, from start up to simple questions someone is always available. Support tickets are helpful and should be archivable to go back on and review for reminders and continued help Pros the documentation upon start up was fantastic. there were plenty of templates to start and choose from which made business start up a lot easier Cons the scheduling is a bit inconsistent. at times, I get notifications, other times I don't. Texting notifications would be very helpful but again, they are very inconsistent Review Source Response from AestheticsPro October 23, 2025 Hi Nicole! Thank you so much for sharing your experience and thoughtful feedback! We’re thrilled to hear that our documentation, templates, and support team have made your startup journey smoother — that means a lot to us. We also appreciate your input on scheduling and notifications. Our team is always working to enhance and improve our features. We’re grateful to have you as part of the AestheticsPro community and are always here to help you get the most out of the software! Wishing you the best in business - The AP Team EG Emily G. Admin Medical Practice Used the software for: 2+ years ### "Incredible Training Session with \[sensitive content hidden\]" October 23, 2025 5.0 Pros \[sensitive content hidden\] was absolutely incredible with helping us navigate the system. She showed us a lot that we were struggling with. She answered every single question I had promptly and correctly. I will 100% request her for future training sessions. Cons I don't like that the support team isn't able to actually physically help, and instead are only able to give instructions. It would be preferred if the support team could actually manually fix the issues. Review Source Response from AestheticsPro October 24, 2025 Hi Emily, Thank you for your wonderful review! We’re so glad to hear that our team member provided an exceptional training experience and helped you feel more confident using the system. We also appreciate your feedback about hands-on support — that’s valuable insight, and we’ll share it with our team as we continue to enhance our service options. Wishing you the best in business - The AP Team RH Rachel H. Physician Medical Practice Used the software for: 1-2 years ### "Good but room to improve " November 12, 2025 3.0 I have personally found it quite challenging to navigate simple tasks, and have experienced multiple glitches. Pros The integrations and price. I do think the reports are fairly accurate, but beyond that it pretty much suits my needs. All EHRS have their downfalls. Cons Having to create forms and consents. There should be a way to upload your own as it takes so much time and effort to toggle and type out your own to turn out the way you hope. Alternatives considered [Remedly](https://www.capterra.com/p/180647/Remedly/) Reason for choosing AestheticsPro The price was best as a start up company. Review Source Response from AestheticsPro November 14, 2025 Hi Rachel, Thank you for taking the time to share your feedback with us. We’re glad to hear that you’re finding value in our integrations, pricing, and reporting tools — it’s great to know these features are supporting your workflow. We also appreciate your honesty about the challenges you’ve experienced — it helps us get better, and we truly appreciate it! Wishing you the best in business! - The AP Team KM Kimberly M. Owner Nurse Health, Wellness and Fitness Used the software for: 2+ years ### "OG Med Spa / Plastic Surgery clinic " October 17, 2025 5.0 7 out of 10! We have had longevity ! I have seen effort and growth over the years to be more customizable. Pros We have been a client since the company's inception and have even helped create the initial charting and consultation tools. They have significantly improved the platform by adding options for us to create our own charting and patient records. Cons Cost, and also, there have been some marketing errors that have cost us money. It took time and many calls to try to fix the error, but we still chose to continue to use the platform. Review Source Response from AestheticsPro October 23, 2025 Hi Kimberly, Thank you for being such a long-time partner and for sharing your feedback! We truly appreciate your continued trust and are glad you’ve seen growth and improvement over the years. Your insights help us keep getting better, and we’re grateful for your support as part of the AestheticsPro community. Wishing you the bes in business - The AP Team HS Hilary S. Nurse Practitioner Co Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Great program " October 8, 2025 5.0 Good experience so far, we have used it for almost 3 years and the program keeps improving which is great. Pros I like the ease of charting. I appreciate the updated link for patients to schedule with. I'm excited to try using the marketing. Cons Would like the option to not allow patients to book an appt with less than an hour advance (example A person could schedule an appt when it's 9:30am and the appt is at 10:00) Review Source Response from AestheticsPro October 10, 2025 Hi Hilary! Thank you so much for your feedback and for being a valued AestheticsPro user for nearly three years! We’re delighted to hear that you’re enjoying the ease of charting and the improvements to our patient scheduling features. It’s also great to know you’re excited to explore the marketing tools — we think you’ll find them a great way to grow your practice! Thank you again for your continued trust and partnership — we’re thrilled to keep improving alongside your business! - The AP Team EP Eileen P. Nurse Practitioner Medical Practice Used the software for: 1-2 years ### "Highly Recommend AestheticsPro!!!" April 3, 2025 5.0 My experience with AP has been fantastic overall. The software meets my needs and I can't say enough about the AP team! The BEST customer service I have experienced. Pros Customer Service and the new Aurora software. Cons This isn't a deal breaker for me. However, AP is designed to track inventory with services that are priced per unit/per syringe rather than fee for service/price per area. My practice is based on the later. So, it wasn't as easy to track inventory with this model for me. However, with the help of the AMAZING Support Team at AP, we were able to find a way to track inventory with the fee for service/price per area structure and make it work. That said, a software update that would allow for both pricing structures (per unit and/or per area) while tracking inventory more organically/without the work around would be ideal and amazing. Alternatives considered [Boulevard](https://www.capterra.com/p/180087/Boulevard/)[Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/) Reason for choosing AestheticsPro Excellent customer service and transparency Review Source Response from AestheticsPro April 7, 2025 Good day to you Eileen, Such incredible feedback! Thank you for taking the time to share with us. We strive to seek new ways to improve our software and take our clients insights to heart. We are very glad to hear our award-winning support team has been such a valuable resource for you. We encourage you to continue to utilize their tips & tricks. Additionally, your client success manager is a wonderful resource along with our training videos and Help Center. Thank you again and we are so glad you are apart of our AestheticsPro community. -The AP Team WW Wendy W. Office Manager Medical Practice Used the software for: Less than 6 months ### "Thoughtful layout" December 4, 2025 5.0 Seems like a great platform to keep us organized and is easy to customize. All product info & inventory is easily accessible as well as client info. Pros Easy to use with intuitive design and thoughtful layout. The calendar is customizable and the client info is easy to use. Cons Went we tested it after our session and it was not easy to apply discounts from the checkout screen. Review Source Response from AestheticsPro December 11, 2025 Hi Wendy, We’re so glad to hear that you’re enjoying the intuitive design, customizable calendar, and how easy it is to access client and inventory information. Keeping your workflow simple and organized is exactly what we aim for. Thank you again for taking the time to share your thoughts—we're excited to support your practice as you continue exploring the platform! - The AP Team SA Selena A. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Excel Medicine" November 12, 2025 5.0 Pros The easy access and uncomplicated process of scheduling patients, and the ability to have easy customer support. Cons Sometimes website is down and it should be doing any updates not during business hours. that would be helpful for sure Review Source Response from AestheticsPro November 13, 2025 Hi Selena, Thank you for your feedback! We’re glad scheduling is easy and that our support team has been helpful. We apologize for the downtime you’ve experienced. We appreciate your input and support! Wishing you the best in business! - The AP Team ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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