# AestheticsPro Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about AestheticsPro Software - reviews, pricing plans, popular comparisons to other Medical Spa products and more. Source: https://www.capterra.com/p/93446/AestheticsPro --- # AestheticsPro Software Review 2026: Features, Integrations, Pros & Cons Last updated on May 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) AestheticsPro ## What is AestheticsPro? AestheticsPro is the leading all-in-one software built exclusively for medical spas and aesthetic clinics. This cloud-based, HIPAA-compliant platform empowers medspa owners to manage every aspect of their business from one centralized system — including EMR, online booking, scheduling, CRM, marketing, point-of-sale, inventory, and staff management. With customizable treatment forms, digital consent, and before-and-after photo storage, providers can deliver consistent, compliant care while enhancing the client experience. Real-time dashboards and financial reporting tools give you full visibility into business performance. Whether you’re launching your first location or expanding to multiple sites, AestheticsPro offers the tools and flexibility to help you grow, automate, and scale with confidence — all while maintaining the highest standards of privacy and professionalism. ## What is AestheticsPro used for? [Medical Spa](https://www.capterra.com/medical-spa-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/) Recognitions Shortlist Overall rating Based on 638 user reviews Reviews sentiment Positive 88% Neutral 6% Negative 6% Pros & cons Intuitive and simple interface Knowledgeable and responsive staff Limited payment integration options Frequent glitches and outages Starting price $160 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Medical Spa / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## AestheticsPro alternatives [4.6 (77)](https://www.capterra.com/p/180647/Remedly/reviews/) Starting price $89.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.8 (508)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.0 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/93446/AestheticsPro/alternatives/) ## FAQs about AestheticsPro Overview ### What problems does AestheticsPro solve? AestheticsPro solves fragmented medspa operations by combining scheduling, electronic charting, client records, forms, invoicing, marketing, memberships, and treatment photos in one system. It reduces training friction, scattered patient information, and slow issue resolution through an intuitive interface and responsive support. Medspa owners, front-desk teams, providers, and clinic administrators benefit most. Answer based on 249 reviews Overview ### Which roles and teams benefit most from AestheticsPro? AestheticsPro is most used by med spa owners, practice managers, and operations leaders who need to run scheduling, charting, billing, and client communications in one system. Clinical teams such as nurse practitioners, RNs, physicians, and physician assistants rely on it to document treatments, manage patient records, and support compliant aesthetic care workflows. Answer based on 629 reviews Overview ### What company size and industries is AestheticsPro built for? AestheticsPro is built for small businesses in medical aesthetics, with 100% of reviewers from small businesses and 49% in Medical Practice. It also serves wellness-focused organizations, including Health, Wellness and Fitness at 32% and Cosmetics at 9%, fitting medspas, wellness clinics, and aesthetic practices needing a HIPAA-compliant all-in-one system. Answer based on 637 reviews Features and Usability ### What are the key features of AestheticsPro? AestheticsPro includes core practice management features like appointment scheduling, client management, patient records, charting, and billing with credit card processing. Differentiating features include consent forms with e-signature, before-and-after photo management, memberships and loyalty programs, online booking with reminders, and customizable reports for multi-location medical spas. Answer based on 240 reviews Pricing ### How much does it cost and what fees or limitations are included? AestheticsPro starts at $160/month for Pro-Plus, which covers 2 users; adding a third user costs 85, while Executive is 285/month and Enterprise is 350/month. Reviewers often call it affordable and inclusive with no hidden fees, though smaller practices say top-tier features and added users can feel costly. Answer based on 71 reviews Integrations ### Which third-party tools and platforms does AestheticsPro integrate with? AestheticsPro integrates with 10 third-party tools, including Clover and Gravity for payment processing, PatientPop for marketing, Google Calendar and Constant Contact for scheduling and email, plus Cherry, MDToolbox-Rx, Salesforce Platform, Twilio, and Zapier. Reviewer mentions most often confirm Clover and Gravity as key connections. Answer based on 43 reviews Getting Started and Support ### How easy is it to onboard and train a team on AestheticsPro? AestheticsPro offers live online sessions, webinars, videos, and documentation, which help most teams get started quickly. Front-desk staff and self-directed users often learn fast, while solo operators and admins usually need more time for setup, pricing, and advanced features. Reviewers describe onboarding as helpful overall, though training quality and session length can vary. Answer based on 117 reviews Getting Started and Support ### What customer support options does AestheticsPro offer, and how do users rate the experience? AestheticsPro offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as responsive, patient, and helpful during onboarding and troubleshooting, with useful training resources. Some report callback delays, messaging-first communication, repeated ticket explanations, and slower resolution for more complex issues. Answer based on 240 reviews ## Who uses AestheticsPro? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 109 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 109 reviews Health & Medical 35% Health & Medical 35% Administrative 35% Entrepreneurs/ Owners 10% Marketing 2% Others 17% Top industries Based on 109 reviews Medical Practice 54% Health, Wellness and Fitness 34% Cosmetics 7% Alternative Medicine 4% Other 1% ## Pros and Cons Intuitive and simple interface 87% positive reviews out of 67 Most reviewers find ease of use valuable, highlighting straightforward navigation and minimal learning curve for teams. Limited payment integration options 62% negative reviews out of 56 Some reviewers indicate payment and invoicing lacks integration flexibility, causing confusion and manual processing challenges. Cara I Practice Manager, Coolsculpting Specialist and Aesthetic Specialist., 2 - 10 employees. "It also takes a long time for the machine to take a payment and then I have to go into our IQ account to make sure that the payment was taken. " Knowledgeable and responsive staff 92% positive reviews out of 53 Most reviewers describe staff support as highly knowledgeable, approachable, and quick to resolve user questions. Frequent glitches and outages 73% negative reviews out of 51 Most reviewers report bugs and issues disrupt workflows, causing frustration with recurring glitches, crashes, and slow fixes. Elizabeth B Office Manager, 2 - 10 employees. "It seems that once one problem is solved another once arises and it causes more chaos during payroll because everything is logged on the day it's fixed rather than the day it occurred.." Comprehensive and evolving features 86% positive reviews out of 43 Most reviewers appreciate features for their versatility, frequent updates, and ability to streamline daily business operations. Alejandra H Owner, 1 employee. "The platform itself is very versatile and continues to evolve with new features and improvements, making it adaptable as my business grows and my needs become more complex." Inconsistent messaging and reminders 54% negative reviews out of 41 Some reviewers describe email and text messaging as unreliable, with limited customization and frequent delivery inconsistencies. Hulnara C Medspa owner, 2 - 10 employees. "The marketing is nonexistent, the eblasts are sent with a bunch of signs and symbols instead of attached photos, no 2 way messaging." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. HIPAA Compliant 4.7 (264) 71.21% of 264 reviewers that rated this feature as important or highly important AestheticsPro offers HIPAA compliance, helping you safeguard patient privacy and meet legal requirements. Reviewers appreciate the peace of mind, secure data storage, and user group privileges, noting it’s essential for medical practices and makes compliance straightforward. Appointment Management 4.4 (235) 68.94% of 235 reviewers that rated this feature as important or highly important This capability helps you schedule, track, and manage appointments for multiple providers, rooms, and equipment. Users think it’s user-friendly and reliable, but some report difficulties with automation, mobile access, and online booking causing double bookings. Client Management 4.3 (188) 66.49% of 188 reviewers that rated this feature as important or highly important You get streamlined client records, treatment notes, and an easy-to-use client portal. Reviewers indicate it’s helpful for keeping information organized and accessible, though some mention limitations in marketing automation and challenges with modifying invoices or reconciling services. Calendar Management 4.4 (176) 76.70% of 176 reviewers that rated this feature as important or highly important With calendar management, you can customize schedules, color-code, assign by staff or room, and integrate with Google Calendar. Reviewers appreciate the ease of use, visual dashboard, and ability to avoid double-booking, though some mention challenges with recurring schedules and mobile display. Payment Processing 4.0 (105) 49.52% of 105 reviewers that rated this feature as important or highly important Payment processing lets you integrate credit card payments and manage invoices. Some reviewers find it simple and efficient, but others report high fees, limited integration options, and issues with refunds and invoice marking, wishing for broader compatibility with systems like Clover. For Medical Spas 4.4 (174) 72.99% of 174 reviewers that rated this feature as important or highly important Designed for medical spas AestheticsPro 122 features Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases This capability helps you schedule, track, and manage appointments for multiple providers, rooms, and equipment. Users think it’s user-friendly and reliable, but some report difficulties with automation, mobile access, and online booking causing double bookings. Schedule appointments via a calendar Automatically create schedules based on business needs or employee availability and qualifications The ability to identify a barcode on or within an image or packaging Scan barcodes to ensure accurate pricing and label tracking Before and after photos of procedure(s) Create, manage, and send invoices or bills to customers With calendar management, you can customize schedules, color-code, assign by staff or room, and integrate with Google Calendar. Reviewers appreciate the ease of use, visual dashboard, and ability to avoid double-booking, though some mention challenges with recurring schedules and mobile display. Synchronize with other calendars to view mutual availability and schedules Track cancellations of policies, accounts, orders, appointments, etc. Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Communicate using direct chat or messages within the system You get streamlined client records, treatment notes, and an easy-to-use client portal. Reviewers indicate it’s helpful for keeping information organized and accessible, though some mention limitations in marketing automation and challenges with modifying invoices or reconciling services. Private online space that lets businesses securely share documents and provide information access to clients Record and organize clinical notes and progress notes for each patient after interaction with a physician Tracking, calculating, and paying commissions and earnings to employees Manage and track all internal and external communication conducted via calls, email, text, or chat View and compare images, studies, etc., to track changes over time Track and manage adherence to policies for any service, product, process, or supplier Automated reminders and confirmations for booked appointments and events via text or email Accept and process credit card transactions A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Manage product specific documents in a categorized order Assemble applications and processes by dragging over and arranging pre-built components Electronic storage of drug information such as name, brand, appearance, etc. Transmit prescriptions to pharmacies electronically Electronically collect payments for goods or services Digitally sign online documents Create and send email blasts/campaigns Reminders sent via email Track employee schedules, availability, and performance across projects and tasks Plan an event's time and location Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Public or private sharing of digital files such as documents, audio/video, images, and more Intended for medical use such as diagnosis, treatment, and consultation Designed for medical spas For Retail Stores Specific for use in spas and salons Store, manage and track all forms in a centralized location Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus AestheticsPro offers HIPAA compliance, helping you safeguard patient privacy and meet legal requirements. Reviewers appreciate the peace of mind, secure data storage, and user group privileges, noting it’s essential for medical practices and makes compliance straightforward. Track and manage inventory levels to maintain proper supply Track stock count levels to manage product reordering Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Ability to chat online in real time Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Automate workflows and trigger campaigns based on customer actions Records of patients' medical history Access software remotely via mobile devices Notifications via mobile devices Manage and support multiple locations For practices with multiple providers Track and monitor patient no-show rates Track and organize on-call shifts Send personal messages to clients or attendees Book meetings and appointments through a website or digital platform Create new forms and/or use ready-made online form templates Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Payment processing lets you integrate credit card payments and manage invoices. Some reviewers find it simple and efficient, but others report high fees, limited integration options, and issues with refunds and invoice marking, wishing for broader compatibility with systems like Clover. Track and process employee payroll (salaries, wages, etc.) and commissions on sales A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Track and organize physician schedules and pertinent information Accept and process customer payments for products or services using hardware and software Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Track and manage the profit margin between the cost of a product and its selling price. Tool used to determine accurate pricing and product eligibility for borrowers Design, communicate, and distribute incentives to perform a specific action Receive data and information in real time Active reporting of data and metrics Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database Ability to record, store, update, and retrieve information Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Remotely create and access treatment plans tailored to individual patients based on symptoms Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Manage sales in retail stores Track and facilitate returns of products sold Monitor sales and make necessary adjustment in order to increase demand and revenue Reports specific to sales analysis for trends and strategies Calculation of consumption tax imposed on the sale of goods/services Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Set a time to generate routine reports automatically Plan availability and assign specific time slots for tasks and resources Securely stores data to prevent data loss or breaches Check-in and out via a mobile device or kiosk Online portal through which end users can access the system, manage tasks, or obtain information Send promotional campaigns or transactional messages via text messages Send messages via SMS Manage the buying, selling, and holding of stocks Gauge satisfaction and receive information for improvement and success Provide integration with third-party telehealth applications Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Interactivity between software and users by touching areas on the screen of display devices Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Sell multiple treatments together as a set Presenter can see and hear participants and vice versa Connect with meeting participants remotely over video Monitor wait time and abandonment for incoming requests that have not been routed Record, update and manage waiting lists Seamlessly integrates with 3rd party websites Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.2 (600) 4.2 Based on 600 reviews ## Pricing Value for money 4.3 (569) [View pricing plan details](https://www.capterra.com/p/93446/AestheticsPro/pricing/) Pro-Plus $160.00 Flat Rate,Per Month It includes: - EMR With E-Record Creator - Client Portal - Photo & Document Uploads - AP Focus - Advanced Medical Photo Solution - Telemedicine - Client Management - Online Scheduling - 2-way Appointment Confirmation - Calendar & Resource Management - Staff Management - Point of Sale - Gift Card Management - Subscriptions/Memberships/ Client Bank - Loyalty & Rewards Program - Reporting & Analytics - Inventory Management - Book Now - Online Booking - Live Support - Training Library Executive $285.00 Flat Rate,Per Month It includes: - EMR with Form Library - Mobile App - AP Focus - Advanced Medical Photo Solutions - Client Portal with Online Booking - Telemedicine - Live Support - Comprehensive Training Library - Subscriptions/Memberships/ Client Bank - Product Inventory - Rewards & Referrals - Point of Sale - E-Prescribe - Unlimited Users and Roles - Additional Locations - Advanced Reporting - Dedicated Webinars and Resources - Dedicated Client Success Team - Access to Priority Support (With Premier Program) Enterprise $350.00 Flat Rate,Per Month It includes: - EMR with Form Library - Mobile App - AP Focus - Advanced Medical Photo Solutions - Client Portal with Online Booking - Telemedicine - Live Support - Comprehensive Training Library - Subscriptions/Memberships/ Client Bank - Product Inventory - Rewards & Referrals - Point of Sale - E-Prescribe - Unlimited Users and Roles - Additional Locations - Advanced Reporting - Designated Client Success Manager - Dedicated Webinars and Resources - Open API Solutions - Custom Branding - Dedicated Live Support - Custom Reporting - Advanced Client Success Manager Value for money 4.3 (569) 4.3 Based on 569 reviews ## Integrations [ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ MDToolbox-Rx](https://www.capterra.com/p/130289/MDToolbox-e-Prescribing/)[ ZooM](https://www.capterra.com/p/172461/ZooM/)[ High Level Software](https://www.capterra.com/p/238251/High-Level-Software/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (627) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (627) 4.5 Based on 627 reviews ## User reviews Overall rating 4.4 Based on 638 reviews Filter by rating 5(426) 4(134) 3(40) 2(13) 1(25) Mentioned topic Sorted by most recent AG Afsaneh G. Aesthetic Medical Practice ### "Great Onboarding Experience and Excellent Support So Far" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 26, 2026 Overall, my experience so far has been excellent. \[sensitive content hidden\] has been professional, friendly, knowledgeable, and very responsive throughout the onboarding process. She took the time to answer my questions thoroughly and helped make the transition feel less overwhelming. I also appreciated her sharing helpful educational resources related to med spa business growth and management. While I am still new to the platform and have not officially started using it in daily practice yet, my first impression is that AestheticsPro seems intuitive and easy to navigate Pros Very positive onboarding experience so far. \[sensitive content hidden\] has been patient, responsive, and quick to answer my emails, texts, and calls. She explained the software clearly and made everything feel easy to understand. I also appreciated the helpful business resources and podcast recommendations related to med spa growth and management. She was also very flexible with scheduling and even made time for a meeting on a Sunday, which I truly appreciated. Cons At this time, I have not used the software long enough to identify any significant cons or challenges. Since I am still in the onboarding phase, I feel it would be unfair to provide negative feedback before fully using all of the features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 28, 2026 Hi Afsaneh, thank you so much for your thoughtful review! We’re thrilled to hear your onboarding experience has been such a positive one and that our team has helped make the transition feel smooth and manageable. We truly appreciate your kind words about the responsiveness, flexibility, and educational resources shared along the way. We’re excited for you to continue exploring the platform and look forward to supporting you as your practice grows with AestheticsPro! –The AP Team SS Sashi S. CEO Medical Practice ### "10/10 would buy again! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2026 We’ve had a fantastic experience working with AestheticsPro as our EMR and practice management platform at Arizona Health and Wellness Clinic. From a Security and Patient Record Management standpoint, the platform has helped us organize and streamline our operations while maintaining confidence in how patient information is managed across our clinic. Their Patient Management tools have also helped improve workflow efficiency for our team as we continue to grow our weight loss, regenerative health, and aesthetics services. One of the biggest strengths of AestheticsPro has been their Customer Support and willingness to collaborate with us. Their service team has been incredible to work with during integrations, customization of forms, workflow enhancements, and operational improvements. They consistently listen to feedback and have implemented several enhancement requests that have directly benefited our business. We also appreciate the overall Value for Money the platform provides. Between scheduling, charting, Payment Processing, patient communications, and customization capabilities, the software has become an important part of our day-to-day operations. We truly value the partnership and appreciate having a backend technology team that supports us while we focus on helping our patients improve their health, confidence, and quality of life every single day. Pros One of the biggest strengths of AestheticsPro has been their Customer Support and willingness to collaborate with us. Their service team has been incredible to work with during integrations, customization of forms, workflow enhancements, and operational improvements. They consistently listen to feedback and have implemented several enhancement requests that have directly benefited our business. We also appreciate the overall Value for Money the platform provides. Between scheduling, charting, Payment Processing, patient communications, and customization capabilities, the software has become an important part of our day-to-day operations. Cons some of the ease of use but these enhancements have been put in play. it's a great system when you learn about it's capabilities. Switched from [Netchex](https://www.capterra.com/p/162115/Netchex/) they were awful to work with, clunky, not good Alternatives considered [Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/) Reasons for choosing AestheticsPro better value and better solutoin for our business Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 21, 2026 Hi Sashi, thank you so much for this incredible review! We’re thrilled to hear how much value AestheticsPro has brought to your clinic, especially when it comes to support, customization, and overall workflow improvements. It means a lot to know our team has been able to collaborate with you and implement enhancements that truly impact your day-to-day operations. We appreciate your partnership and look forward to continuing to grow alongside your business! –The AP Team MB Megan B. Owner, CEO Medical Practice ### "Getting Started with Aesthetics Pro " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 15, 2026 Everything so far has been great with the onboarding experience! We are excited to get the ball rolling. Pros Very informative and great customer support so far. We are looking forward to the patient management and charting usage. Cons We dislike that the AP payments option does not accept/work with GLP-1 medication payments. That's a bit frustrating. Switched from [GlossGenius](https://www.capterra.com/p/174830/GlossGenius/) Integrating more medical and need to be able to do prescriptions. Alternatives considered [Boulevard](https://www.capterra.com/p/180087/Boulevard/) [Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/) Reasons for choosing AestheticsPro Ease of use and integration. We almost went with Boulevard, but price points fit us better here. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 18, 2026 Hi Megan, thank you for the kind words! We’re so glad your onboarding experience has been a great start. We appreciate your feedback on GLP-1 payment compatibility and will be sure to share this with our team. Excited for you to continue growing with AestheticsPro! –The AP Team JT Jeremy T. Owner Medical Practice ### "Best. Software. Ever." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 14, 2026 It’s been almost 15 years of using this software and I’ll never use another company. The new additions are also great! Pros It’s so comprehenesive. It covers everything I’d ever need for a booking software, charting, customer support and the price is amazing! Cons There’s nothing I don’t like so far. But if I had to choose, I would say that maybe you guys should be less amazing to give other companies a chance ;) Switched from [Improve App](https://www.capterra.com/p/178540/Improve/) They were absolutely terrible. Almost 2000$ a month and a fraction of the features that you guys have. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 18, 2026 Hi Jeremy, thank you for your incredible support over the years! We’re thrilled to hear AestheticsPro continues to meet your needs and grow with your practice. Your loyalty means a lot to us! –The AP Team AD Andrew D. Patient and Operations Coordinator Medical Practice ### "Effective and contstantly improving!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 14, 2026 Im really enjoying it the more i get to know it. I wish onbaording was alot more indepth or there were modules we can click through to set things up in each key area Pros I like that they are contantly improvig their services and streamlinging functions that make sense to what we do in clinic. Cons I think there are still some areas not thought out fully, like the Integration of the inventory360 to AP payments. Also have a chat system between staff. That would make things even better! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 18, 2026 Hi Andrew, thank you for your feedback! We’re glad you’re seeing continuous improvements and finding value in the platform. Your suggestions around integrations, communication tools, and onboarding are incredibly helpful as we keep evolving. We appreciate you being part of the journey! –The AP Team JC Jamie C. VP of Operations Medical Practice ### "HAPPY HAPPY HAPPY" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2026 Overall i am very happy. Staff is amazing and constantly getting better on a daily basis. Every update is an adventure. Pros AestheticsPro is always adapting and making quality changes and upgrades to its platform. Consistent support and quick answers aways. Cons That i havent figured out everything about it that can make my practice as easy as it could be yet. If I had one want it would be that i could insert videos into emails. Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reasons for choosing AestheticsPro Just had a better more expandable platform for growth Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 18, 2026 Hi Jamie, we love the enthusiasm—thank you! It’s great to hear you’re enjoying the platform and seeing the value in ongoing updates. We appreciate your feedback on video in emails and are always working to expand what’s possible. Thanks for being part of AP! –The AP Team AC Angela C. ceo Health, Wellness and Fitness ### "Give your review a title Strong Platform for Medspas With Room to Improve" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 13, 2026 Overall, my experience with AestheticsPro has been positive. The platform has many useful features for aesthetics and wellness practices, and it offers a strong foundation for scheduling, charting, memberships, and patient management. However, there is still room for improvement in areas like automation, inventory, and communication tools. With more refinement and modernization, it could become an even stronger all in one solution for growing medspas. Pros One of the things I liked most about AestheticsPro was the level of customizability within the platform. It allows practices to tailor workflows, memberships, forms, treatment packages, and client management systems to fit the specific needs of their business. The software is aesthetically geared toward medspas and wellness clinics, which makes it easier to organize services and streamline operations compared to more generalized EMR systems. Cons The biggest downside for me was the inventory system and the lack of more advanced real time communication features. Inventory management could be much more intuitive and refined, especially for clinics managing retail, injectables, and consumables at scale. I also wish the platform had stronger built in texting and automation capabilities similar to Zenoti, particularly for real-time communication, marketing automation, and client engagement workflows. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 18, 2026 Hi Angela, thank you for your thoughtful and detailed feedback. We’re so glad you’re seeing the value in customization and overall functionality. We also appreciate your insights on inventory and communication tools—feedback like this helps guide our future improvements. Thanks for growing with us! –The AP Team LL Lindsay L. Medical Spa Front Coordinator Medical Practice ### "Awesome Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2026 10/10 I really enjoy using AP for client booking and communication. My overall experience with AP has been positive!! The platform and educational seminars are informative, and helpful for learning more about the aesthetics industry Pros It provides educational content that is practical, easy to follow, and relevant to real-world aesthetics practice. Cons Some of the seminar sections felt a little lengthy, and I would enjoy more interactive examples! more advanced topic breakdowns would also be helpful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 18, 2026 Hi Lindsay, thank you so much! We’re thrilled to hear you’re enjoying both the platform and educational content. We appreciate your feedback on making sessions more interactive and will keep that in mind as we continue to enhance our trainings! –The AP Team KC Kelsey C. Nurse Practitioner Medical Practice ### "Provider feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 13, 2026 It has been great as a provider with documentation as well as booking clients. For the most part it is very easy to use, new updates are making it more streamline which we like. Pros I love the convenience aspect of everything being in one place for our clients EMR. It is easy to chart on as a provider. Cons I wish the "book now" appointments alerted us somehow and not just went in the "bell" at the top. If a pop up came up, it would be easier for us to see in real time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 20, 2026 Hi Kelsey, thank you for your thoughtful feedback! We’re so glad you’re enjoying the convenience of having everything in one place and that charting has been easy for you. We appreciate your suggestion around real-time booking alerts—that’s great insight, and we’ll be sure to share it with our team as we continue improving notifications. Thanks again for being part of AestheticsPro! –The AP Team BS Blaire S. Admin Staff Medical Practice ### "Blaire’s Review " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 13, 2026 To be honest in the beginning I struggled because I thought it wasn’t as user friendly as I was used to. I do feel with each “upgrade” thing are getting better. And as I said earlier, I wish the AP markerting templates were more modern looking and user friendly. I also would like to be able to go back to a chart once an invoice is opened. Having to use two different screens is a pain. Sometimes I need to be in the person chart to see if we are discounting or what the exact name of the service is I am adding to the invoice. Pros I like that it went over the basics, I learned to use AP based on how other staff members where using it but they weren’t necessarily utilizing every feature that was shown. I like seeing it from the provider/admin and the client prospective. It’s was helpful to know why its important to have certain things in place. Cons The only thing I didn’t like about it was some area covered didn’t make sense for my practice, they weren’t things I could utilize. I also really wish the AP marketing templates were more modern looking. Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) [athenaOne](https://www.capterra.com/p/98735/athenaOne/) [PracticeQ](https://www.capterra.com/p/10013530/PracticeQ/) I switched only because I came over from a different practice. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 18, 2026 Hi Blaire, thank you for sharing your experience! We’re glad to hear things have improved over time and that you’re finding value in the platform. We appreciate your feedback on usability and marketing templates—this is helpful as we continue to refine the experience. –The AP Team [View all Reviews](https://www.capterra.com/p/93446/AestheticsPro/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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