# Page 10 | AestheticsPro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is AestheticsPro the right Medical Spa solution for you? Explore 618 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/93446/AestheticsPro/reviews

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AestheticsPro

4.4 (618)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 10 - Reviews of AestheticsPro

## Showing most helpful reviews

Showing 226-250 of 618 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PE

Patrick E.  
Physician/Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great product for physician MedSpa"

October 22, 2022

4.0

Excellent customer support.

Pros

I love that charting is easy and HIPAA compliant. The patient portal is amazing and streamlines visits as patients can complete paperwork prior to visit.

Cons

I wish the charting templates were more robust. It seems odd that they do not have a therapeutic botulinum toxic consent or documentation.

Alternatives considered

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

Review Source

Response from AestheticsPro

October 28, 2022

Hi Patrick! Thank you so much for the review! We love that you are finding AestheticsPro EMR system easy and HIPAA compliant - so important! Our patient portal is great too. We would love to invite you to ask our support team about our ERC forms, and we could provide further training as needed to get your practice where it needs to be! Please reach out anytime. We wish you the best with your business! - the AP Team

KC

Kelsie C.  
VP of Sales and Operations  
Consumer Goods  
Used the software for: 6-12 months

### "\[SENSITIVE CONTENT HIDDEN\] is Amazing"

March 30, 2020

5.0

I am beyond pleased with AestheticsPro and overall, it is the best "All-in-One" day-to-day business tool I have ever used. I brought AestheticsPro to Springs Body Sculpting from another company I previously worked for because of how much I like it. This is my first time on the "admin" side so that is where I am needing more help but overall it is the best software system around!

Pros

This software is incredibly easy to use and covers so many topics to make it the perfect "All in one" business management tool. What I love the most is the quality of support that I get along with this software. I am not incredibly "tech savvy" so I occasionally need to reach out to the support team for help. And I am always so grateful and impressed with the swift response and the explicit direction I get from the support team to take care of things. I have had the privilege of personally speaking with \[SENSITIVE CONTENT HIDDEN\] a handful of times as she guided me through various things; and I have to say: she is AMAZING! Her vast knowledge, customer care, getting me the answers very quickly, and above all her personable personality where I feel 100% comfortable and at-ease talking to are unparalleled! She is a true gem and I love that someone like her is able to support my business on her end. I feel 100% confident in her ability on the support end.

Cons

I do wish I could edit and customize the E-Configuration forms but it looks like my wish will come true soon enough! That would be my only "con"

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing AestheticsPro

Because it had everything I needed for running both day-to-day operations and overall operations with such ease.

Review Source

Response from AestheticsPro

April 2, 2020

Thank you very much Kelsie! We will have your account manager contact you as you can now edit E-Records more thoroughly! Best regards, -AestheticsPro Team

SO

Susu O.  
Aesthetic Practioner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "AestheticsPro is the BEST!"

April 12, 2024

5.0

I have had such a wonderful experience with this software because of the fact wonderful team! They take their time to walk you through the process and train you with detail and patience. AestheticsPro will be the only software i will use from now moving forward!

Pros

I absolutely love the customer service and the incredible customer support, every single team member is so genuinely kind and informative and willing to help exceeding all expectations! I am extremely grateful to everyone on this team, especially \[sensitive content hidden\]!! Everyone from upper management to every single team member is exceptional!!!!

Cons

Most importantly the incredible TEAM! The system itself is unparalleled to none, and it is extremely user friendly, practical, customizable, and EASY!!! It is tremendously advanced technology with unconventional support!!

Reason for choosing AestheticsPro

The incredible software and all of the forms that were included! And the pricing and tech support!

Review Source

Response from AestheticsPro

April 18, 2024

Hi Susu! We are absolutely flattered by your wonderful review of AestheticsPro! It's great to hear that you're enjoying our award-winning customer support and ease of use. If you ever require additional assistance, please don't hesitate to contact us – we love to help! Wishing you all the best in the business! - the AP Team

KL

Kathy L.  
Chief Strategy Officer  
Medical Practice  
Used the software for: 6-12 months

### "Clunky and Buggy"

July 23, 2020

2.0

Pros

My practice has used Aesthetics Pro for over 6 months now. While it is certainly an upgrade from pen and paper (what we used before!) I wish we had chosen a different software altogether. Because the upfront on-boarding is so cumbersome, it will be difficult to switch platforms now. From the beginning, the user experience has not been great. Having patients complete forms through their "portal" on an iPad is a frequent source of frustration for our clients. Additionally, if they forget to hit the obscure "save" button at the bottom, the system does not save the forms. Their customer service, which we need to use often due to bugs in their platform, is defensive and not client-oriented. For the past two weeks, we have been unable to modify staff schedules in the system so our front desk has had to keep track of schedules using pen and paper. When we tried to elevate this issue, we were told by a senior account liaison that this issue was not an "urgent matter". The main reason we got Aesthetics Pro was for their scheduling capability, so it's hard to image what kind of issue would be more urgent. Avoid this software at all cost!

Cons

Not user-friendly for staff or patients. Customer service is not client-oriented. Software often has bugs that limit functionality. Features are not very dynamic or customizable.

Review Source

Response from AestheticsPro

July 30, 2020

Hi Kathy, We apologize you're unhappy with AestheticsPro. We want to ensure proper use of our product allowing you to grow your business as so many other Medical Spas have. We see that your onboarding session is still available, we strongly recommend completing this important first step. Upon account activation, we provide unlimited access to training videos, 1 hour onboarding session, 2- 30 minute Q&A sessions, & unlimited access to the support ticketing system with additional training available upon request. We'd love to get some time scheduled. We understand the staff scheduling issue has been resolved. Regarding the iPad issue, we apologize for taking longer than it should have. Senior Management is aware and we'll ensure prompt resolution is taken. Your account liaison did advocate on your behalf and provided a discount. Our success is dependent on your success. Please reach out directly with future issues or questions. Sincerely, The AestheticsPro Team

VR

Verified Reviewer  
CEO  
Marketing and Advertising  
Used the software for: 6-12 months

### "Very outdated, unnecessarily complicated and not user friendly at all."

October 3, 2018

1.0

Pros

A lot of functionality integrated in one system. That is about all I can say that is good about this software.

Cons

We have ongoing technical issues and features are not user friendly. Patients complain on a daily bases about the online scheduling system. For example, the updated scheduling system was way overdue and we were looking forward to an easy to use patient experience. BUT, for example, if a day is fully booked, the patient can still click on that day on the calendar. Why not block it out? Once they click on a booked day on the calendar, it just does not show any times and it does not say anything like 'No available appointments today'. So, once the patient gets passed the confusion about why they are stuck at this point, and why there are not times to click on, the patient has to toggle through days and days till finally finding a time slot if you are fully booked for a while. Why not have a button that says 'next available appointment'? We get complaints every day and I am wondering how many clients we have lost because of this new, but still so outdated system. That is just one example of many how outdated this software is. Once, all our services in our service list disappeared except one, and they blamed it on us. There is no App for the doc to quickly check or manage the appointment schedule. I can go on and on. Overall, we signed up with AestheticsPro to make our daily work easier, it has gotten much harder and started to look for another solution.

Review Source

Response from AestheticsPro

December 5, 2018

Thank you very much for your feedback. We would love to assist you further but the review software (Capterra, Software Advice, and GetApp) does not allow us to view the details of Anonymous Reviewers and therefore we are unable to offer the full customer service experience that we are more than happy to provide. Enhancements being released this week should prove to effectively resolve some of the issues noted in your review. However, we would love to be able to assist you further with any inquiries that you may have. Please feel free to email us at accounts@myaestheticspro.com so that your Account Manager may coordinate all support utilities at our disposal to continue to assist you. Have a great day! -AestheticsPro Team

SM

Sheila M.  
Director of Operations  
Medical Practice  
Used the software for: 2+ years

### "Review of Aesthetic Pro"

March 29, 2024

4.0

Very good.... , our \[sensitive content hidden\], is amazing...has some really great features, and it is super easy to use. The support team will get back to you immediately

Pros

Ease of Use, great customer support, lots of features for Med-Spa, not too costly,

Cons

Like all software platforms ...could use some other features...With 20 years of Med-Spa experience we did lots of research before purchasing this program. We found it to be the best one for our needs.

Reason for choosing AestheticsPro

It had the most features at the time. There were few niche Med-Spa software programs with all the features we wanted, so we chose the one with the most features...

Review Source

Response from AestheticsPro

April 9, 2024

Hi Sheila! Thank you so much for your awesome review of AestheticsPro! We are so happy you find our software easy to use and have enjoyed our award-winning customer support. Please reach out if you have any questions! We love to help! Wishing you the best in business - the AP Team

SV

Shomaiya V.  
owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Aesthetics Pro is a lifesaver"

June 7, 2023

5.0

My overall experience has been great. If I have any questions, everyone is quick with helpful responses. The videos provided walk you through the process ahead of time and are helpful as well. I'm glad I was recommended this software as a beginner business owner this makes the workload for me easier.

Pros

Integrating this software with my business was exactly what I needed. The documents and flow of the software provides what I need without having to do a lot of extra unnecessary.

Cons

I would love to have an app that I can easily access while servicing clients. The clients need to fill out intake forms etc and this would be easier if there was an app for the clients to access these documents through without me having to send the forms manually.

Review Source

Response from AestheticsPro

June 13, 2023

Hi Shomaiya! Thank you so much for this incredible review of AestheticsPro software. We are so thrilled to hear that you consider it a life saver and exactly what you needed for your business to thrive! We are so excited for a software redesign and app coming later this year, allowing for efficiency from any device. Please do not hesitate to reach out with any questions! We love to help. Wishing you the very best in business - the AP Team

CJ

Corinna J.  
Owner - Laser Hair Removal Tech  
Cosmetics  
Used the software for: 2+ years

### "Longtime Satisfied Client of Aesthetics Pro"

November 30, 2023

5.0

I've enjoyed my experience with AestheticsPro. It's very important that I can rely on the site to be fully operational at all times. I've never had an issue with the site being down during my business hours. It's a very affordable solution for my scheduling and EMR needs.

Pros

Ease of use, detailed client history, customizable. Great customer support via phone and online.

Cons

Minor but I would like to not have to new clients which cellphone carrier they use. Other systems don't require it and many people think it's weird for asking. Also and concern when they change carriers. They do not receive their text reminders and many people do not check their emails.

Review Source

Response from AestheticsPro

December 1, 2023

Hi Corinna! Thank you so much for your awesome review of AestheticsPro! We are so happy you find our software easy to use and have enjoyed our award-winning customer support. We appreciate all feedback and look forward to making our software even more efficient with the new Aurora release coming very soon. Please reach out if you have any questions! We love to help! Wishing you the best in business - the AP Team

SM

Suzie M.  
Director of Operations  
Medical Practice  
Used the software for: 2+ years

### "training review"

October 26, 2023

4.0

It works fine maybe some more work on the reporting side for higher numbers of the business. With multiple locations it would be nice to create a purchase order for orders coming in and/or transfer of products to a different location

Pros

Easy to use on the daily and the use of daily reconciliation is good

Cons

Reporting, need more higher level of reporting

Review Source

Response from AestheticsPro

November 1, 2023

Hi Suzie! Thank you for leaving your valuable feedback! We love helping our clients! Our award-winning support team is always available to answer any questions. VERY SOON we will be launching our new software update - Aurora - which has complete device responsiveness and a streamlined workflow allowing you to efficiently work from ANY device! Stay tuned! Wishing you the best in business! - the AP Team

ST

Star T.  
Practice Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Frustrating "

July 29, 2017

2.0

Basic

Pros

It has the basic features. It can schedule clients, cancel appointments, upload photos, and is web-based.

Cons

Customer support, site going down often, functionality, and the list goes on. I need to submit a support request on an almost daily basis. Speaking to customer support today the person was rude and basically told me if I didn't like the issues I was experiencing I could find a different software program. I have had nothing but trouble with this program since I started using it. It goes down in the middle of the day often. Sometimes it freezes up on tasks right as you're checking out a client, which makes both my company and AestheticsPro look bad. It doesn't have enough functionality for a medical spa to run smoothly. It does have basic functionality, but if you want to do more than just basic functions you're out of luck. I was told today that they are not planning on changing the way they handle their support so at this time, I am not getting satisfactory answers to the issues that I am experiencing. The marketing piece of this software is very lacking and has limited ability. The inventory management system is poorly designed. The administrative functions only work part of the time. I could go on and on. This software has a long way to go before it should be compared to some of the other available options.

Review Source

Response from AestheticsPro

December 5, 2018

Hello Star, our Support Team goes to great lengths to provide the best customer support possible, considering this we apologize for any frustration and please know we are always happy to work with you in resolving any open tickets you currently have. Our current protocol ensures that all client support is handled fairly and prioritized properly - within these guidelines we are eager to assist you as much as we can to ensure your software experiences is going as smoothly as possible. Additionally, if you have any concerns or need clarification regarding the software your assigned Account Manager can be reached directly for further discussion. Thank you -AP Team 12/5/18 Update: As Capterra/Software Advice/GetApp has started promoting older reviews it is worth noting that this feedback is from 7/29/2017 and many of the CONS that were listed have now been full remedied via further client education and technical support.

JL

Jackie L.  
manager  
Medical Practice  
Used the software for: 2+ years

### "Aesthetic Pro Review"

May 17, 2022

4.0

Pros

What my staff likes most is its user friendly. Very easy to learn.

Cons

The reporting. Missing valuable information when it comes to reports for a functioning business. Have reported on several occasions to IT and always the same response with no updates.

Review Source

Response from AestheticsPro

May 20, 2022

Thank you for taking time to review AestheticsPro, Jackie! We are happy to hear the staff find the software to be easy to use and learn! The NEW reporting feature is set for release this year. Please contact your Account Manager if you have any questions or further feedback. We are listening! -The AestheticsPro Team

SM

Stephanie M.  
Owner- np  
Medical Practice  
Used the software for: 1-2 years

### "Med spa use "

September 9, 2021

4.0

It was a lot or work to set it up. We use it from scheduling, to documenting the visit to invoicing the patient. I would give it a 7-8

Pros

I like the consent and patient before and after instructions database. The charting is simple and adequate.

Cons

The current consents in the database can not be altered. For example, my medical director does not need to sign consents or review my charting but I can’t remove the line. Also if two people are documenting at the same time one persons documentation will not save even when clicking the save floppy disk. This has become problematic in a very busy practice

Review Source

Response from AestheticsPro

November 22, 2021

Thank you Stephanie! Please make sure you check out our E-Record Creator as it allows you to create custom forms or edit current forms in our database! Training is only a ticket away to learn this feature more in-depth! Thank you, -AestheticsPro Team

AB

Aimee B.  
manager/co-owner  
Medical Practice  
Used the software for: 2+ years

### "Personal Use Review "

September 26, 2023

5.0

Great- customer service is wonderful.

Pros

We like the charting and HIPPA compliance of MAP. The e-record creator is fabulous as well. I like that you can see when the last consent or intake was signed before you add another one to the chart.

Cons

The scheduling and marketing side are not done as well as other competitors.

Review Source

Response from AestheticsPro

October 3, 2023

Hi Aimee! Thank you so much for your great review of AestheticsPro! We love that you are loving our e-record and HIPAA cloud compliant features! Stay tuned for even more updates and features with our new software release - Aurora! Coming this year. Wishing you the best in business! - the AP Team

WA

Warda A.  
Nurse Practitioner  
Medical Practice  
Used the software for: 6-12 months

### "Customer Service"

July 19, 2021

5.0

I am learning so much and I have a feeling its all going to come in handy. Appreciate this product.

Pros

The software can be a little bit challenging but with time I honestly I am glad I made the decision to purchase this program. It is user friendly and I love the support that I have gotten from this company. I also want to take the time to thank \[SENSITIVE CONTENT\] for taking his time with me. He went above and beyond in teaching me. I personally am not a tech person and I truly appreciated his knowledge and the fact he took the time to make sure I completely understood him. Thank you \[SENSITIVE CONTENT\].

Cons

The one thing that I wish aesthetic pro had is in house training. The videos should be used as resource but I just wish a person came in the office to train me.

Reason for choosing AestheticsPro

I know of other practice that has it and they love it and are doing amazing.

Review Source

Response from AestheticsPro

August 5, 2021

Thank you Warda! -AestheticsPro Team

EB

Elizabeth B.  
Office Manager  
Medical Practice  
Used the software for: 1-2 years

### "\[sensitive content hidden\] was Amazing and VERY helpful!"

August 9, 2023

5.0

I feel like I'm spending way too much time and way to much effort from my end to clear an issue up. Doesn't make for a good overall experience.

Pros

\[sensitive content hidden\] and her exceptional customer service. She has so much patience and communicated effectively and efficiently. Give this woman a raise!

Cons

That it's almost impossible to manage a mistake on the backend without it causing a domino effect. I wish it were as easy calling about a problem and then having it fixed right at hand. It seems that once one problem is solved another once arises and it causes more chaos during payroll because everything is logged on the day it's fixed rather than the day it occurred.. I'm ranting... It's not Customer Service, it's the way the system was built. I feel like I'm spending way too much time and way to much effort from my end to clear an issue up. Doesn't make for a good overall experience.

Review Source

Response from AestheticsPro

August 19, 2023

Hi Elizabeth! Thank you for your review of AestheticsPro software! We are so happy to hear that you are having a great experience with our award winning support team. We also appreciate the feedback and we are excited for the launch of our our updated software later this year that will allow for complete efficiency over all devices. We wish you the very best in business - the AP Team

CB

Carey B.  
RN  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Very Happy with Aesthetic Pro for my Med Spa"

January 10, 2024

5.0

Very Happy with Aesthetics Pro! Support response very quickly and helps to resolve and questions you might have. \[sensitive content hidden\] are amazing!

Pros

It’s easy to use, and if you have any questions or concerns you can reach out to Support and they quickly respond.

Cons

Clients can’t see appointments once they have made them.

Review Source

Response from AestheticsPro

January 12, 2024

Hi Carey! Thank you so much for your amazing review of AestheticsPro! We are so happy to hear that you are enjoying our award-winning customer support! We have a lot of updates rolling out now with our latest software update, Aurora. This update increases efficiency and streamlines many of our features and reports. Wishing you the best in business! - the AP Team

aW

alicia W.  
manager  
Medical Practice  
Used the software for: 2+ years

### "great software"

April 26, 2023

5.0

Pros

easy to use and navigate. hands on learning is best

Cons

i have been pretty satisfied with aesthetics pro so far

Review Source

Response from AestheticsPro

April 27, 2023

Hi Alicia! Thank you so much for leaving such a stellar review for AestheticsPro software! We are so glad that you are still loving it even after a couple years! You will love it even more with some of our new features and updates coming soon! Wishing you the best in business! - the AP Team

SD

Sara D.  
RN  
Hospital & Health Care  
Used the software for: 2+ years

### "Horrible customer support. "

January 8, 2022

2.0

Awful. Switching EMR

Pros

I like our customized charting template although it took them months to finish it and they said it would be ready in two weeks.

Cons

Customer support is awful. Program is poorly built and maintained. Stalls out constantly.

Alternatives considered

[Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/)

Reason for choosing AestheticsPro

Price. Regret that now.

Review Source

Response from AestheticsPro

January 18, 2022

We are sorry to hear about your experience with customer support. We pride ourselves in industry-leading response times and resolution rates, and we will use your experience as an opportunity to train our staff and maintain excellent customer service. We understand several issues that occurred have been resolved, and we thank you for reaching out to your Account Manager to discuss some of these issues in full. Please do not hesitate to reach out to your Account Manager or our Support Team to discuss any matters you may have in the future. We are here to help!

EJ

Emily J.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Current new user of a new business "

January 17, 2024

5.0

My overall experience so far has been incredible. Customer service has been unmatched. All my questions are answered in a timely manner and there are many videos/explanations that allow me to figure out things on my own also. Very user friendly and an overall great platform.

Pros

Customer service has to be what I like most about this platform. I love that whenever I need help or just have general questions there’s a real person or options easily assessable to answer them or help.

Cons

Like any new platform there is a learning curve. But no real cons about AestheticsPro.

Review Source

Response from AestheticsPro

January 18, 2024

Hi Emily! Thank you so much for your fantastic review of AestheticsPro software! We are so thrilled to hear that you are having a great customer service experience, and we hope you continue to reach out as you are learning the software! We wish you the very best in business - the AP Team

IK

Inessa K.  
Managing Partner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "The best customer support!"

October 13, 2023

5.0

Pros

Customer support, ease of use, customization

Cons

No issues whatsoever, very pleased with the product

Review Source

Response from AestheticsPro

October 17, 2023

Hi Inessa! Thank you so much for your incredible review of AestheticsPro! We are so thrilled to hear that you are loving our software and having a great experience with our award winning customer support! We can't wait to give you even more features with our upcoming software release - Aurora! It is going to change the face of medspa software. Wishing you all the best in business! - the AP Team

JY

Jana Y.  
Office Manager  
Alternative Medicine  
Used the software for: 2+ years

### "review"

August 25, 2023

5.0

decent

Pros

I like the forms and keeping track of payroll.

Cons

I cannot get an account manager to call. The schedule a call link doesn't work. Getting SMS messaging is a headache without any assistance from our account manager.

Review Source

Response from AestheticsPro

August 31, 2023

Hi jana! Thank you for leave a review for AestheticsPro software. We are glad to hear that you like the forms. Your account manager has reached out and we hope you let us know if you need anything else. Wishing you the best in business! - the AP Team

SAA

Stephanie Adwoa A.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "The best over all software that meets all your needs to be able to run a successful business "

November 1, 2022

5.0

It’s been amazing I really love this software

Pros

It has everything keeps track of clients, products, services , client consent forms , equipments retail, marketing , invoices, HIPPA and I can link this to my website and platform I just love this . And the prices is affordable

Cons

Which POS and all included with out paying separate price

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing AestheticsPro

I didn’t have to pay extra for other figures to be added like Hippa marking, ,consent forms plus you can customize it product and equipment inventory

Review Source

Response from AestheticsPro

November 4, 2022

Hi Stephanie! Thank you so much for your incredible review of AestheticsPro software! We love to see that you love it as much as we do! Please feel free to reach out to our support team at any time for further explanation or training on any topics. We wish you the very best in business! - the AP Team

PC

Phyllis C.  
owner  
Medical Devices  
Used the software for: Less than 6 months

### "new user and will do another review"

February 12, 2024

4.0

so far, so good, They are very attentive when you are trialing and they want you as a customer.

Pros

it seemed easy to use during my demo, but onboarding only covered one topic. Hoping there will be more trainig.

Cons

not sure just yet, I have barely started using it.

Reason for choosing AestheticsPro

I felt as tho it had what I needed, but honestly none of them are perfect.

Review Source

Response from AestheticsPro

February 13, 2024

Hi Phyllis! Thank you for leaving a review of AestheticsPro! We are happy to hear that you've enjoyed using our software so far. To help with the onboarding process, our software offers a robust training library with over 280 videos; plus feel free to reach out to our award-winning support team at any time! We want to make your onboarding process as smooth as possible - we love to help! Wishing you the best in business - the AP Team

TJ

Tikisha J.  
Nurse practitioner/ Practice owner  
Medical Practice  
Used the software for: Less than 6 months

### "Honest look Aesthetic Pro"

November 4, 2022

4.0

Pros

I like the ease of use the software . The layout of the screens. The preloaded temples are bonus .

Cons

What I least like is the lack of training. Today every company has gone to virtual training. The problem is that not everyone learns this way. Training videos are help, but the don’t always answer the questions that you need. Emailing questions take time to get response. My issues is training and support.

Alternatives considered

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)

Reason for choosing AestheticsPro

The sales rep did an ext job selling the product. At the time the did not have e - prescriptions now that they do it’s to costly for the number of patients that I see.

Review Source

Response from AestheticsPro

November 11, 2022

Hi Tikisha! Thank you for your review and feedback of AestheticsPro. We're happy to hear that overall you find our software easy to use. We would love tp invite you to reach out to our support team to see how we can further customize training to meet your needs. We love to help however we can. Wishing you all the best in business - the AP Team

SM

Steffany M.  
Co-owner  
Alternative Medicine  
Used the software for: 6-12 months

### "Love this record system!"

July 24, 2023

5.0

Pros

Intuitive/easy to learnLots of different feature optionsMarketingSchedulingProduct inventoryStaff PayrollIt feels like everything I need in my business is in one place for the most part

Cons

Documenting/notes/forms need a little work and can be difficult to create, view, etc.s

Alternatives considered

[Jane](https://www.capterra.com/p/178984/Jane-App/)

Reason for choosing AestheticsPro

better price with all the features included plus knew people who had it and liked it

Review Source

Response from AestheticsPro

July 27, 2023

Hi Steffany! Thank you so much for your great review of AestheticsPro software! We are thrilled to hear that you feel that AP has all of the features that you need to run your business. We truly pride ourselves in being an all-in-one software solution for the aesthetics industry! Please reach out to our wonderful support team for any help or workflow ideas regarding notes and forms - we are happy to help! Wishing you the best in business - the AP Team

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