# Page 14 | AestheticsPro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 14 - Is AestheticsPro the right Medical Spa solution for you? Explore 618 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/93446/AestheticsPro/reviews

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AestheticsPro

4.4 (618)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 14 - Reviews of AestheticsPro

## Showing most helpful reviews

Showing 326-350 of 618 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MG

Missy G.  
owner  
Cosmetics  
Used the software for: 2+ years

### "Good Software"

September 22, 2021

4.0

Aesthetics Pro works well although we have found some frustrating things about the software that we have needed help with. I wish there was a live person you could reach by phone at any time. \[SENSITIVE CONTENT\] has been extremely helpful when we have scheduled calls with her. I haven't found others to be as helpful.

Pros

Aesthetics Pro is easy to use and gets the job done.

Cons

It's not as advanced as other software I've used.

Reason for choosing AestheticsPro

Good price and seemed to have the features we needed.

Review Source

Response from AestheticsPro

November 22, 2021

We value your feedback Missy! Thank you, -AestheticsPro Team

JB

Jesse B.  
Controller  
Medical Practice  
Used the software for: Less than 6 months

### "Above Average Software "

January 19, 2024

5.0

Pros

Easily Navigated and cool color coordinated options

Cons

Certain things can’t be turned on and left on. Not customizable for our specific needs.

Review Source

Response from AestheticsPro

January 24, 2024

Hi Jesse! Thank you for your great review of AestheticsPro software. We are so happy to hear that you are finding it easy to navigate! Please do not hesitate to reach out to our support staff for questions or extra training. Wishing you all the best in business! - the AP Team

SF

Steffanie F.  
Owner and Medical Aesthetician  
  
Used the software for: 1-2 years

### "Great, this software fills every gap I had in the client management portion of my business. "

August 24, 2017

5.0

Pros

Everything is in one place and it is compatible with Quickbooks. It keeps me very organized and helps me prioritize my workload when not with my clients. Variable kinds of information including photos, retail history, services performed, etc. All the pieces required for stellar customer service. I looked for a long time to find this software at a fair month cost without having to invest thousands of dollars.

Cons

Would really like to be able to search a subject area in the support tab that would allow me to find the solution to my issues. Support staff are great just seems like the help area could take care of a lot of my simple issues if I could find the answers in an online manual. Additionally, would like to see a more in depth treatment notes area within the individual client layout.

Review Source

Response from AestheticsPro

August 24, 2017

Thank you very much Steffanie. We are happy everything is going so well and that the Invoice Line Item Report is working effectively with your QuickBooks! When you are ready to pursue E-Records please let us know so we can set up training!

HL

Heather L.  
RN owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Easy to customize"

April 20, 2023

5.0

Pros

Easy to customize for different treatments performed.

Cons

I will get back to you on this, have not been using it long enough to have cons

Review Source

Response from AestheticsPro

April 27, 2023

Hi Heather! Thank you so much for leaving AestheticsPro software such an amazing review! As you are learning more and spending more time using our software, please don't hesitate to reach out for help or tips! Wishing you the very best in business! - the AP Team

AF

Austin F.  
General Manager  
Education Management  
Used the software for: 2+ years

### "I have tried almost every booking software that includes medical charting and AestheticsPro wins!"

November 1, 2017

4.0

It really has streamlined our company because we are utilizing one software for almost everything. When we opened our second location, it was incredibly easy to add on which made the transition pain free.

Pros

I really like that the software includes booking, medical charting forms, pre and post care, consent forms and a pos system. This is everything that you need to get started.

Cons

The biggest issue I have is getting custom forms created or editing already existing forms. They either cost hundreds of dollars to create a simple form or they take months to get back to you with a quote. The entire point of having an online system is to eliminate the use of paper, but with the limited ability to edit forms, we have to print out paper and upload that into their file.

Review Source

Response from AestheticsPro

January 2, 2018

Thanks Austin! Please feel free to contact your assigned account manager to discuss customized forms!

JP

Jessica P.  
Executive Assistant  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Helpful and Friendly"

October 12, 2023

5.0

Positive and very helpful Great!

Pros

I liked how she showed me step by step on how to complete the steps to my quesions.

Cons

We have to wait to submit a ticket to get customer support

Review Source

Response from AestheticsPro

October 16, 2023

Hi Jessica! Thank you for your great review of AestheticsPro! We are so glad that you are enjoying the software so far. We have a lot of new features being added with our new software release - Aurora. We can't wait for you to try it out! Wishing you all the best in business - the AP Team

HD

Holly D.  
Operations Manager and laser specialist  
Religious Institutions  
Used the software for: Less than 6 months

### "Wonderful company and software program"

January 16, 2024

5.0

Pros

Aurora! It’s so user friendly and the app that is included.

Cons

I have no complaints. My experience has been great from the initial sales call to the onboarding call. The team is very informative and responsive!

Review Source

Response from AestheticsPro

January 18, 2024

Hi Holly! Thank you so much for your amazing review of AestheticsPro software! We are so excited to hear that you are having a great customer service experience and that you are enjoying our latest software update, Aurora! We wish you the very best in business - the AP Team

sK

shawn K.  
MD  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Thanks for being available to help"

April 30, 2020

4.0

so far so good -- I appreciate and like the trainers and the tech support people who are trying to help and take their time - It much more time than I expected to get familiar and prep the EMR to be used - Lots of work to add services and prices , etc -- that is a very negative factor -- There should be pre built services /etc and then online one-one help to customize all over the phone . but I am glad I good A Pro

Pros

Integration of pay+marketing+medical record Being online so can be used in anywhere with internet connection month to month subscription no need to download to computer

Cons

\-Lots of setting needs to be done - Many setting could be already pre-Load and we only need to edit it . - Should be integrated with much more payment processing companies /options ( not only with Worldpay) - E-Record should have more + easier access to documenting patient's H&P document - Going to office note should have its own tab in main menu so we access, review and document pt information . -Less pricy for multiple provider use -

Reason for choosing AestheticsPro

no need for loading to computer - being online /access having marketing plus online schedule , etc AND mainly a friend's recommendation !

Review Source

Response from AestheticsPro

May 28, 2020

Shawn, your account liaison will be in contact with you to coordinate further assistance in getting your system set up. We can help you every step of the way. Thanks! -AestheticsPro Team

MB

Melissa B.  
APRN  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Aesthetics Pro review"

December 22, 2023

5.0

positive. Staff is really nice just trying to get use to it

Pros

The ease of doing notes and scheduling patients

Cons

alot of steps to go through for everything

Reason for choosing AestheticsPro

more features, easier to use than Rx photo

Review Source

Response from AestheticsPro

December 28, 2023

Hi Melissa! Thank you for your great review of AestheticsPro! We are thrilled to hear that you are loving the software so far! We hope your onboarding experience continues to be seamless, and we wish you all the best in your business! - the AP Team

DG

Deirdre G.  
Project Manager  
Medical Practice  
Used the software for: Less than 6 months

### "Love everyone and most things about Aesthetics Pro"

June 26, 2020

4.0

The process has been great! \[SENSITIVE CONTENT HIDDEN\] is a life saver and regularly talks me off a ledge as I implement this program. Today I had an extremely thorough training with \[SENSITIVE CONTENT HIDDEN\] and he was so kind and helpful in helping me find work arounds for our business here.

Pros

That you have ALMOST everything I need in one place minus a few key things

Cons

Appt colors - I need free reign Membership features are lacking - subscription is just a payment plan Taking items out of inventory is a problem unless you want to give every member of staff full access and i do not - I want multiple services to be able to draw from the same pool of product The access you need to perform necessary functions crosses over with things we don't want people to have access to Tracking back bar items

Alternatives considered

[Meevo](https://www.capterra.com/p/172058/Meevo-2/)

Reason for choosing AestheticsPro

EMR

Switched from

[Millennium III by Rover Data Systems](https://www.capterra.com/p/30008/Millennium-III/)

Wanted cloud based AND EMR

Review Source

Response from AestheticsPro

July 6, 2020

Thank you Deirdre! Keep an eye out for memberships - we are working on some updates for 2020! -AestheticsPro Team

NS

Nicole S.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "review "

August 18, 2023

5.0

good

Pros

easy to use historical functions

Cons

mobile functionality not too good can't take payments doesn't calculate commission

Reason for choosing AestheticsPro

inherited it

Review Source

Response from AestheticsPro

August 23, 2023

Hi Nicole! Thank you for leaving a review for AestheticsPro software! We are happy to hear that you are finding our platform easy to use. As for mobile functionality, we are so excited that this year our new software update "Aurora" will be released and will offer complete mobile capabilities - allowing all of our clients to be efficient from any device. We can't wait to bring that plus more new features to our clients! Wishing you all the best in business - the AP Team

KC

Kelly C.  
Nurse Practitioner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "You All Are The Best!!"

March 26, 2024

5.0

Pros

Everything from the ease of set up to the very supportive and personal customer service.

Cons

I have found no cons to this software. Truly enjoy

Review Source

Response from AestheticsPro

April 1, 2024

Hi Kelly! Thank you so much for your amazing review of AestheticsPro! We are thrilled to hear that you are enjoying the software and have found it easy to set up. Feel free to reach out if you ever need help with anything! Wishing you all the best in the business! - the AP Team

VR

Verified Reviewer  
Front desk coordinator/Admin  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Thank you \[SENSITIVE CONTENT HIDDEN\]"

May 21, 2020

5.0

I like the features and how accessible it is.

Pros

\[SENSITIVE CONTENT HIDDEN\] took great time in explaining step by step instructions to better help me understand the features. Really appreciate all of your help \[SENSITIVE CONTENT HIDDEN\]

Cons

I have just started using the software. So far I haven’t run into any dis likes.

Review Source

Response from AestheticsPro

July 2, 2020

Thank you! -AestheticsPro Team

VR

Verified Reviewer  
Advanced Injector. Co-owner  
  
Used the software for: 2+ years

### "My experience with the customer rep. was super positive and friendly. "

December 30, 2017

5.0

Pros

I like that the software has the ability to integrate billing, stuff scheduling and booking in the same software. My experience was positive until now.

Review Source

Response from AestheticsPro

January 2, 2018

Thank you, and happy new year!

EP

Eve P.  
Owner ,MD  
Medical Practice  
Used the software for: 6-12 months

### " tha. It needs to be"

October 22, 2022

4.0

Good but not great due to redundance.

Pros

Price availability and time to deployment as well as options for funtions

Cons

Set tp process is tedious and I think more redundant than it needs to be. Haveing to link forms with each service as oppsed to linking the per entire service type is a problem. If I have 40 different options within service type have to do it 40 times!

Review Source

Response from AestheticsPro

October 28, 2022

Hi Eve! Thank you much for your review. We value our clients feedback, and we are listening! We will be streamlining some of these processes very soon. We wish you the best in your business! - the AP Team

CV

Cj V.  
CoOwner  
Medical Practice  
Used the software for: Less than 6 months

### "Too Glitchy to be Useful"

January 17, 2022

1.0

Sales will sell you on "great" software. Support rarely gets back to you in a timely fashion. The software is very buggy and slow.

Pros

Scheduling and billing. Intake forms are hard to edit and upload.

Cons

Too Glitchy to be useful, the software is very buggy.

Reason for choosing AestheticsPro

They sold us on features and capabilities. Very disappointing after purchase.

Review Source

Response from AestheticsPro

February 7, 2022

We appreciate your review, CJ and hope to rectify any software-related issues your business encountered. We take your feedback seriously, and would sincerely appreciate any further details you can share with us. Please contact us at: Accounts@myaestheticspro.com at your earliest convenience. Thank you, The AestheticsPro Team

CK

Colleen K.  
CEO  
Public Relations and Communications  
Used the software for: Less than 6 months

### "New User Review"

December 22, 2023

5.0

Very good, especially in the area of customer service

Pros

It's user freindly, easy to navigate and learn. The best part so far is our expereince with \[sensitive content hidden\], who assisted us today on a call to learn some basics, she was very knowledgeable, helpful and friendly.

Cons

N/A Havent had enough experience using it yet. So far, there isn't anything I dont like

Review Source

Response from AestheticsPro

December 28, 2023

Hi Colleen! Thank you so much for your incredible review of AestheticsPro! We are so thrilled to hear that you are loving our software and having a great experience with our award-winning customer support! We can't wait to give you even more features with our upcoming software release - Aurora! Wishing you all the best in business! - the AP Team

AA

Ashley A.  
Np  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Good software"

October 26, 2022

5.0

Good

Pros

Very quickly expandable to manage and assist in rapid growth

Cons

Setup can be difficult to work through as you grow one change may effect many different areas

Reason for choosing AestheticsPro

Eddie Lathan recommended

Review Source

Response from AestheticsPro

October 29, 2022

Hi Ashley! Thank you so much for your review of AestheticsPro software! We are happy to hear that you find it a quality and user friendly solution for your needs. We would love to assist with any training or questions you may have on setup. We are happy to help! Wishing you the best in business - the AP Team

VL

Victoria L.  
RN Owner  
Medical Practice  
Used the software for: Less than 6 months

### "Onboarding"

January 26, 2024

5.0

Overall, I am very pleased with the customer service and the great features that are offered

Pros

I like the ease of use and all of the great features it offers.

Cons

I don't like that I am going to have to do most of the back end set up.

Review Source

Response from AestheticsPro

January 30, 2024

Hi Victoria! Thank you for your awesome review of AestheticsPro! We are thrilled to hear that you are loving the software so far and find it easy to use! We hope your onboarding experience continues to be seamless, and we wish you all the best in the business! - the AP Team

JS

Jamie S.  
OWNER  
Medical Practice  
Used the software for: 1-2 years

### "Very Useful for Med Spa"

October 21, 2019

5.0

The ease of the scheduler is great. Also the VIP rewards feature ended up being really cool.

Pros

I like that it is a cloud based system so that I may access it anywhere--home, on my cell phone, etc. I also like the "ticket" feature. All my concerns are handled timely and efficiently.

Cons

Any cons I come across, I reach out to tech support and it's been fixed! (Mainly not being able to pull up the VIP reward certificates that were emailed.) FIXED thank you!!

Reason for choosing AestheticsPro

We considered just a basic scheduler (much cheaper) but ultimately want to expand. We really like all of the added features and continuing support.

Review Source

Response from AestheticsPro

November 7, 2019

Thank you Jamie, we are glad you are having a great experience! -AestheticsPro Team

AJ

Anna J.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Summary"

October 26, 2022

5.0

The combination of scheduling,client e-records,invoices,etc all in one package is great. Has more features than I thought I needed but over time will appreciate having all the different functionalities.

Pros

Flexibility of creating templates,good training videos, outlay of program is user friendly

Cons

Text feature not easily accesible. Client list -continually have to search. Little effort to place photos into client charting

Review Source

Response from AestheticsPro

October 28, 2022

Hi Anna! Thank you so much for your review and feedback for AestheticsPro software. We are so glad to hear that you are loving the all-in-one package that we offer, with so many features! We are rolling out some huge updates very soon that will take care of your text features as well as your client photos. We can't wait! Wishing you the very best in your business - the AP Team

DW

Dwayne W.  
Business Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Happy User"

October 10, 2019

5.0

The package does what we need it to do. But it does need some revisions. I spoke to \[SENSITIVE CONTENT HIDDEN\] about this and will be following up with some of my recommendations.

Pros

Ease of use. Pretty much does everything we want our Medical Spa software package to do. Customer Service department is great. Always fast response. \[SENSITIVE CONTENT HIDDEN\] was fantastic. Passionate about the software and excited to explain it's functionality.

Cons

Lack of reporting capabilities. Certain features are included in the package, but they don't really fulfil their purpose.

Reason for choosing AestheticsPro

It had everything we wanted - plus an EHR so my providers could take detailed notes regarding each procedure and client.

Review Source

Response from AestheticsPro

November 7, 2019

Thank you Dwayne! We will be sure to discuss your recommendations with Austin and determine where we may be able to work them into our development schedule. Have a great day, -AestheticsPro Team

LL

Lauren L.  
Marketing Director  
Medical Practice  
Used the software for: 2+ years

### "Great Experience!"

September 30, 2022

5.0

Pros

I like everything about this software. It is very easy to use and easy to train new staff members on.

Cons

As of right now, I do not feel like there is anything we could improve.

Review Source

Response from AestheticsPro

October 10, 2022

Lauren, we appreciate you taking the time to review AestheticsPro software! Make sure to check out our Discover Series webinars, and connect with your dedicated Account Manager if you have any feedback or questions. Wishing you all the best in business! - The AestheticsPro Team

lG

lisa G.  
MSN, FNP, Aesthetics Nurse Practitioner  
  
Used the software for: Less than 6 months

### "the aesthetics pro software is a great program but is very cumbersome to learn. Frustrating."

October 13, 2017

4.0

Affordable, once it is set up I might like it, very very hard to set up. Needs a user manual or something.

Pros

There are a lot of great features about this program, marketing, e blasts, scheduling, check out, that are really cool - it is just very slow going and difficult to learn. Support staff are pretty quick about giving answers to your "support tickets" you create. It is cool to chart on your services with the little click on drawings and drop down menus. That part is easy and fun.

Cons

There is no user manual or help screen where you can research topics. This program is so complex to set up, and it literally has taken hours and hours and hours to do. They have training videos, but it is very time consuming to keep watching over and over while trying to set up your software. There has to be a better way, but I guess the low price makes it a do it yourself type of service. There are so many hidden icons, buttons, forms you have to edit and they have out of date lasers, so that is frustrating. You can have the marketing team make specific forms if they don't have what you need but this is at an additional cost, which they did not tell us upfront when we signed up. The template feature for marketing was also very hard to learn.

Review Source

Response from AestheticsPro

January 2, 2018

Thank you Lisa! There are handful of training materials available through our Account Management team that you may request directly via email to help assist you further

CW

Cassity W.  
Owner  
Cosmetics  
Used the software for: 6-12 months

### "Unhappy"

October 21, 2022

1.0

I haven't enjoyed this software. I would not recommend.

Pros

After actually getting started and using the software on a daily basis, I am sorry to say there is not much I like about the software

Cons

The software is not user friendly. Support is terrible. Communication with clients is nonexistent. It's very difficult to communicate with doctors through the software.

Reason for choosing AestheticsPro

Google led me in the wrong direction.

Review Source

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