# Page 19 | AestheticsPro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 19 - Is AestheticsPro the right Medical Spa solution for you? Explore 618 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/93446/AestheticsPro/reviews

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AestheticsPro

4.4 (618)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 19 - Reviews of AestheticsPro

## Showing most helpful reviews

Showing 451-475 of 618 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DR

Daphne R.  
RN Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Easy to use and great customer service. "

November 22, 2022

5.0

Great overall.

Pros

Aesthetics Pro is Very user friendly. We like how the products, services, consent and treatment forms are populated and checkout is easy.

Cons

I would like if someone could set it up.

Reason for choosing AestheticsPro

Cost and the ease of use.

Switched from

[Remedly](https://www.capterra.com/p/180647/Remedly/)

Remedly is horrific nightmare!

Review Source

Response from AestheticsPro

December 9, 2022

Hi Daphne! Thank you for your excellent review of AestheticsPro Software! We are thrilled to know that it is meeting your needs and you find it user friendly. Please never hesitate to reach out if you ever have any questions! Wishing you the best in business - the AP Team

MG

Malorie G.  
FDR/Manager  
Medical Practice  
Used the software for: I used a free trial

### "Superb"

May 15, 2019

5.0

So far we have only experienced phone calls, a fun demonstration, and passed emails back and fourth, but I have had a great experience with AestheticsPro. I am hoping all works out and we end up with them, but if we don't, take my word for it, they are AMAZING! You would not be disappointed!

Pros

Everything! There are so many favorites right now so lets see, I liked the mere fact that you cannot book one machine at the same time. We have 1 hydra facial machine and when I book one Aesthetician under it, the fact that their scheduling won't allow me to book the other at the same time with that one machine is amazing. Yes, I am old fashioned and that impresses me. We don't use this software yet, but are highly thinking on it. I love the design and layout and the customer service is unheard of. They are very professional and so sweet above anything else.

Cons

The only thing is the patient portal is something I don't think we would ever utilize and that is okay. To each their own right? The good news is, we don't have to! I am also hoping we can see patients future/upcoming appointments as it is a big thing in our office with our sweet patients!

Review Source

Response from AestheticsPro

May 16, 2019

Thank you Malorie! If you ever change your mind about the Client Portal let us know - we will be happy to set up some training! -AestheticsPro Team

KK

KAM K.  
mANAGER  
Medical Practice  
Used the software for: 1-2 years

### "CUSTOMER SUPPORT"

July 29, 2019

4.0

GOOD

Pros

FUNCTIONALITY, REPORT DATA WHICH CAN BE USED FOR STATISTICAL ANALYSIS AND ALSO MARKETING HELP.

Cons

TEXTING IS NOT AVAILABLE, TO BE ABLE TO MASS TEXT AND TO BE ABLE TO MASS EMAIL

Review Source

Response from AestheticsPro

August 2, 2019

Thank you Dr. Kumar. We do have mass email capability, our support team will reach out to ensure that you have it set up properly! Best regards, -AestheticsPro Team

JG

Jordan G.  
Operations Manager  
Medical Practice  
Used the software for: 1-2 years

### "Rep Was Great! "

April 27, 2019

4.0

Pros

1\. Works well for our practice 2. Great customer support with rep when I was having trouble or needed help with getting things set up for our new use case

Cons

1\. Not intuitive software, lots of work arounds for the end result

Review Source

Response from AestheticsPro

May 16, 2019

Thank you Jordan! If you ever need more training please let us know! -AestheticsPro Team

AL

Alicia L.  
Manager  
  
Used the software for: 6-12 months

### "Customer rep was very helpful"

August 25, 2017

5.0

Pros

Most everything . Especially the patient portal and the credit card transactions through Vantiv. The ease in scheduling multiple treatments. The ease of confirming appointments

Cons

I wish the system would alert patients when they haven't completed a form via the portal before continuing to the next page. Also, it doesn't show who unsubscribed from the emails. Setting the date for Birthday emails doesn't make sense. you shouldn't have to put in a specific date, you should be able to put it in by month

Review Source

Response from AestheticsPro

August 25, 2017

Thank you Alicia! Please ensure that your account manager is made aware of your concerns that you shared so we can work to get them properly addressed! -AestheticsPro Team

CC

Catherine C.  
Dentist/owner  
Medical Practice  
Used the software for: Less than 6 months

### "New"

February 13, 2023

5.0

Support has been great and continue to learn more and more

Pros

Visual electronic record and iPad capabilities

Cons

Little cumbersome to set up the forms for each procedure

Alternatives considered

[Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/)

Reason for choosing AestheticsPro

Support

Review Source

Response from AestheticsPro

February 27, 2023

Hi Catherine! Thank you for your amazing review of AestheticsPro! We are so happy to see that you are enjoying our software for your dental practice. We are also glad to see that you have had a great experience with our stellar support team! Please let us know if there is anything that we can help you with in terms of learning more features, etc - we are here for you! Wishing you the very best in business. - the AP Team

Lic. Francia Sanoja @.  
Nutricionista  
Medical Practice  
Used the software for: I used a free trial

### "The best in the medical administration of your spa."

March 6, 2019

5.0

The experience has been great and novel.

Pros

I like that it is a wonderful medical portal that goes from the perfect scheduling of appointments, management of potential clients to the payment of the offered services.

Cons

There are many functions in the same program, for optimal management and updating of data. It requires an adequate connection to the internet, if not, it would be the only limitation found.

Review Source

Response from AestheticsPro

April 2, 2019

Thank you

LT

Lindsey T.  
manager  
Medical Practice  
Used the software for: 1-2 years

### "Review"

January 27, 2020

4.0

We are running a medspa.

Pros

I like the summary page, you can get a quick view of all the appointments

Cons

I wish there was more customization functions.

Review Source

Response from AestheticsPro

April 2, 2020

Thank you Lindsey! It is always a pleasure working with you, and we appreciate your feedback. Best regards, -AestheticsPro Team

AF

Ashley F.  
Office Manager  
  
Used the software for: 2+ years

### "Great - needs improvement"

April 17, 2018

3.0

Pros

The software is really user friendly and I enjoy how easy the schedule is to manage , some of the reports are useful

Cons

The reports and not being able to manage or access certain AP errors or glitches - There needs to be more ways to fix issues or at least have access to make changes to certain AP issues.

Review Source

Response from AestheticsPro

May 15, 2018

Thank you Ashley!

DI

Dayle I.  
Physician  
Medical Practice  
Used the software for: Less than 6 months

### "Challenging"

October 28, 2022

5.0

Overwhelming! But believe, once learned, it will be greatly appreciated.

Pros

Very good support while learning the program

Cons

Steep learning curve, complicated process with much to learn.

Review Source

Response from AestheticsPro

November 4, 2022

Hi Dayle! Thank you so much for leaving AestheticsPro Software a review! We are so glad to hear that you have enjoyed working with our amazing support team. If you ever need any further help or training, please don't hesitate to reach out! We are here for you for the entire software journey. Wishing you all the best in business! - the AP Team

PH

Pilar H.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Consistent, Informative, Accurate and Easy. One of the customer rep is super resourceful and helpful."

January 16, 2018

5.0

Having my med spa run efficiently and professionally. Thats invaluable!

Pros

User Friendly, accurate, looks professional. easy to access and create reports. Can access the software from anywhere.

Cons

admin reports like no sign or no show reports. filtering out your discounts on services out of the reports.

Review Source

Response from AestheticsPro

January 18, 2018

Thank you Pilar! Have a wonderful day.

KS

Kristina S.  
Owner  
Medical Practice  
Used the software for: Less than 6 months

### "New User impressions"

June 15, 2021

4.0

So far, with less than 2 months of use, I am liking it more and more as I understand each set of features. It does take some time to configure and/or import the information that is pertinent, but straightforward nonetheless.

Pros

The database of pre-populated reports is vast and reduces the stress of having to design your own reports fo charting. It's extensive! The tutorial videos are very helpful and easy to follow. Each video is relatively short.

Cons

Lots of features--occasionally hard to navigate.

Review Source

Response from AestheticsPro

June 24, 2021

Thank you Kristina! If you ever need assistance exploring features please let us know! -AestheticsPro Team

BK

Barbara K.  
Office Manager  
  
Used the software for: 2+ years

### "I am overall happy with the software and have a few requests that I wish would be implemented. "

February 12, 2018

4.0

Pros

I like that I can access it from anywhere and that it is cloud based. I also like that it is allows us to manage what our clients have on their accounts.

Cons

I wish there were more reporting capabilities & that there was a loyalty program built in. I wish it was optimized to use on a phone.

Review Source

Response from AestheticsPro

February 13, 2018

Thank you Barbara!

AC

Ashanti C.  
owner/DNP/APRN  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great onboarding and support"

March 2, 2023

5.0

overall a great experience

Pros

I can honestly say Aesthetic Pro is equal to Epic of medical EMR systems. It is user friendly, and the support is exceptional

Cons

nothing at the moment but we are less than 3 months in.

Reason for choosing AestheticsPro

the ease and ability to use it with aesthetic and primary care service options

Review Source

Response from AestheticsPro

March 13, 2023

Hi Ashanti! Thank you so much for your great review of AestheticsPro! We are so happy to see that you are loving our EMR system as well as our exceptional support! Please always feel free to reach out if you have any questions at all - we love to help! Wishing you all the best in business. - the AP Team

SC

Stacy C.  
Aprn  
Cosmetics  
Used the software for: Less than 6 months

### "Aesthetic pro review "

August 31, 2023

5.0

Pros

Forms, charting on the patients. Email reminder. I like that the program is easy to use and interactive.

Cons

Difficult to integrate online scheduling to my website

Review Source

Response from AestheticsPro

September 8, 2023

HI Stacy! Thank you so much for this review of AestheticsPro! We are so glad that you are liking so many aspects of our platform and find it easy to use. We'd love for you to reach out to our award winning support team with some troubleshooting and streamlining your online scheduling - we love to help our clients! Wishing you all the best in business - the AP Team

LS

Lara S.  
Vice President  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Seems to be user friendly"

February 23, 2023

5.0

Cons

Haven't fully used the system yet. just had our training.

Review Source

Response from AestheticsPro

March 13, 2023

Hi Lara! Thank you so much for your outstanding review of AestheticsPro medical spa software! We are thrilled to see that you have found it to be user friendly for your team. Please reach out to us at any time if you have questions as you start implementing AestheticsPro in your business! We are here to help. Wishing you the best! - the AP Team

CL

Curtis L.  
Owner/Manager  
Medical Practice  
Used the software for: 2+ years

### "Aesthetics pro is today's top notch medical spa software"

December 16, 2017

5.0

It's our software. It's what we use. It has endless capabilities.

Pros

Pretty much can create any type of function you want. Messaging, email campaigns, leads, etc. really makes it easier.

Cons

Text messaging. Really needs to get a top notch text messaging support to put themselves as the bar!!!

Review Source

Response from AestheticsPro

December 18, 2017

Thank you Curtis!

KP

Kristi P.  
Physician Assistant  
Medical Practice  
Used the software for: Less than 6 months

### "Onboarding Review"

August 19, 2022

5.0

We are developing an aesthetics division off of our vascular surgery practice. I helped to build and customize to our practice and have really enjoyed using the system so far.

Pros

We are just in the beginning stages but I love the ease and variety of services the EMR system provides

Cons

I haven't used it enough to find a con yet

Reason for choosing AestheticsPro

Ease of the software, cost, cloud based system with ability to access from any computer

Review Source

Response from AestheticsPro

August 26, 2022

Hi Kristi! Thank you so much for your review! We are so excited that you love our software as much as we do. Our EMR system is such an amazing tool for medical practices like yours! Thank you for being such a great partner with AestheticsPro! - the AP Team

JF

Josh F.  
Managing Partner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "New user"

October 21, 2021

4.0

Pros

Easy to learn.............................

Cons

I would like the system to manage my follow up messages with more of an automated process. I want to send a specific message after each visit. So a visit 1 message, visit 2 message and so on

Reason for choosing AestheticsPro

Better options

Review Source

Response from AestheticsPro

November 22, 2021

Josh, our Marketing Solutions allows for customized drip campaigns that can be set as automated follow ups! Please check with our Support Team for more education and training opportunities! Thank you, -AestheticsPro Team

RR

Raychel R.  
Physician Assistant  
Medical Practice  
Used the software for: Less than 6 months

### "New user and loving it so far "

March 2, 2024

5.0

Very efficient and the representative keep constant open contact during onboarding process

Pros

Easy navigation and helpful customer service.

Cons

Nothing has been identified as a con so far

Review Source

Response from AestheticsPro

March 6, 2024

Hi Raychel! Thank you so much for your awesome review of AestheticsPro software! We are so excited to hear that you are having a great customer service experience and that you are enjoying our software's easy navigation! Please don't hesitate to reach out if you need anything. As you know, our customer support team loves to help. We wish you the very best in business - the AP Team

JH

Jenny H.  
PA  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "New clinic set up"

July 30, 2021

5.0

VERY POSITIVE Huge shout out to \[SENSITIVE CONTENT\] today. She was incredibly professional and competent. There was literally no question she couldn't answer. She also provided out of the box suggestions and solutions to our issues. Employees of her caliber should receive promotions and raises.

Pros

Features are easy to use and intuitive. Clean, concise display.

Cons

Limited compatibility with credit card machines.

Reason for choosing AestheticsPro

AestheticsPro was chosen by my employer.

Review Source

Response from AestheticsPro

August 5, 2021

Jenny, we are so happy you are having such a positive experience with our software! Thank you for the feedback! -AestheticsPro Team

NM

Niele M.  
Owner  
Medical Practice  
Used the software for: Less than 6 months

### "New to Us"

June 10, 2021

5.0

Brand new - too early in the process to comment but so far so good!

Pros

Ease of use, clean layout, customer forms, easy to follow training videos, support from a LIVE PERSON!

Cons

We just implemented it so we haven't gotten too far yet.

Reason for choosing AestheticsPro

Moderate cost, ability to have unlimited users, ease of use, clean layout, customer forms, easy to follow training videos, support from a LIVE PERSON!

Review Source

Response from AestheticsPro

June 24, 2021

Thank you Niele and welcome to AestheticsPro! We looking forward to working with you for years to come! -AestheticsPro Team

EF

Elizabeth F.  
Office Manager  
Cosmetics  
Used the software for: 2+ years

### "Review"

December 12, 2018

5.0

Its good.

Pros

User friendly and has a lot of features.

Cons

I wish we had more training or knowledge of the features. Use of the call per month will help with that.

Review Source

Response from AestheticsPro

December 28, 2018

Thank you Elizabeth! We are always happy to set up more training sessions upon request! -AestheticsPro Team

JS

Jessica S.  
Nurse Practitioner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Review"

November 19, 2019

4.0

Overall I would like to say that the customer experience has been exceptional. The EMR system works for my current needs and I hope to see it continue to improve.

Pros

\- Overall the system has mostly everything you need - Ease of use with the Calendar - Can setup online direct booking - Consents are editable

Cons

\- Aesthetic Appeal - No app version available - Inability to edit Treatment Forms with ease without requesting a new one to be created. Current treatment form either have excessive information. - Inability to edit Medical Intake forms or create new ones without requesting a new one. - Inability to run a report for lot numbers

Review Source

Response from AestheticsPro

November 20, 2019

Thank you Jessica! Keep an eye out for updates in 2020, we think you will like what is coming out! -AestheticsPro Team

SS

Suzi S.  
CEO  
  
Used the software for: 1-2 years

### "The support team is always friendly and quickly available."

May 23, 2018

4.0

Pros

I love the function of being able to keep a variety of forms, send messages, marketing emails, pull reports, and the new Book Now feature is nice

Cons

I there was more flexibility with the marketing emails. The button can only be green which doesn't fit the esthetics of the brand for my company. I also wish I could have more options with fonts, etc within the marketing emails.

Review Source

Response from AestheticsPro

May 30, 2018

Thank you Suzi!

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